O2 Outage Report in Ottery St Mary, Devon, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ottery St Mary, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (24%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Ottery St Mary, England
Latest outage, problems and issue reports in Ottery St Mary and nearby locations:
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Natalie Brereton
(@NatalieBrereton) reported
from
Topsham, England
@O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.
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Natalie Brereton
(@NatalieBrereton) reported
from
Exeter District, England
@O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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𝒜𝓃𝒾𝓉𝒶 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
@KathrynFelstead @TheO2 @mcflymusic @O2 Looks like Priority tickets have already sold out, I just had the same problem. 😭
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Danny Wordsworth
(@DannyWordsworth) reported
from
Exeter District, England
@O2 so your excuse is that you’re very busy? I’ve been waiting over a month, don’t talk about patience. I’ve been patient and you’ve been incompetent, again. Sort it out! #shocking #customerservice #terrible
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Gillian
(@faceofboe) reported
from
Exeter District, England
The worst phone company @O2
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Name cannot be blank
(@Peteish) reported
from
Tiverton, England
@majik001 @O2 I'm in EX16 at the moment, nothing all day or just super slow.
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Andy Mackay
(@AndyMackay_) reported
from
Exeter District, England
.@tescomobile you guys run off the @O2 network right?
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Taylor
(@taylormaderehab) reported
from
Feniton, England
@O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Clare Stone 🏳️🌈
(@dualreads) reported
from
Tiverton, England
My sisters phone is broken and both @O2 and @CPWTweets have been zero use. What was she paying insurance for???? She has spent all morning trying to get help and each person just points her to the next useless person.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rowena
(@RowenaMayBrown) reported
Literally so impressed with @O2 customer services 💪🏽
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Jamie.
(@_jamieis88) reported
@O2 absolutely abhorrent service yet again. Menacing letters and threats of defaults on credit file because nobody at a telephone company can answer a telephone in a timely manner. Maybe if you had better service you wouldn't have so many calls and stupidly long waiting times.
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Karen Tamara Levine
(@Kaztastic) reported
@O2 Finally got through to a business customer service agent called Michelle after trying for an hour and been cut off! We can’t use our work phones and I can’t get any help. Please advise as this is absolutely not acceptable!
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Petra-Maria Knight
(@PetraIlieva) reported
@O2 we have a network outage in RH14 that affects all your sub networks, and no it's not 'some trouble' it's pretty much constant lack of signal. Your website says you'll update with news by Friday - what about people who depend on your network for their job, to receive payments?
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SK
(@Shrene_) reported
@O2 I've been trying to get hold of the pay as you go help number +44 7860 980202 and its constantly "busy on another call". Is there another number I can try?
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Catherine Collins 💙
(@RD_Catherine) reported
@virginmedia Thanks @virginmedia twitter - stuck in that same black hole sister reached a few weeks ago raising same problem 😡 chatbot convo directed 'to agent'. Still waiting for busy agents to start messaging... 20 mins ago 😒. All from @O2 cos we, well, have no WiFi
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Carolyn
(@carolyn1784) reported
@O2 I really need to speak to a human being if possible! I can’t seem to login in to my account at all. Help please!
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Chris
(@dizzyuptheguy) reported
@O2 The data has completely stopped. I’ve got 5G but nothing working. I’ve tried contacting customer service and was told I was being restricted. It’s just not working at all.
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Druid
(@druid_1987) reported
@O2 I’ve upgraded my phone but not had any signal for over 24 hours on my old phone or my new phone. Your website says you will send me a confirmation text but how will I receive it? It’s a joke!
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hapax legomenon
(@cheneyheadshot) reported
@O2 On the Odeon website it asks to validate the special code but it doesn't work with any of the three options (meerkat mondays / voucher / card). The issue is with @ODEONCinemas booking system.