O2 Outage Report in Long Stratton, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Long Stratton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Long Stratton, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich, Attleborough and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Attleborough |
Phone | |
| Attleborough |
Phone | |
| Attleborough |
Phone | |
| Norwich |
Phone | |
| Norwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Nick Murrell
(@nick_murrell) reported
from
Thorpe St. Andrew, England
20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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worf Lt
(@dbigsby58) reported
@O2 #Disability #disabled #mentalhealth not a happy customer not had proper service for 5 months yet you still take my money not anymore not paying another bill till you fix the problem I need my phone its my life line and telling me lies not acceptable
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Dale Watts
(@Extinguisherman) reported
@JuliaMarston @O2 Retweet complaint with BBCWatchdog and WhichUk tags. The networks clogged up. The customer service is terrible. Let’s try and get something done.
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TheDaveEdgell
(@TheDaveEdgell) reported
@O2 you are the worst company I've ever dealt with, shocking service, how can getting a new phone be so stressful #embarrassing #youwillbeexposed
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John
(@jayef99) reported
@O2 Thanks. Yes I have. I'm afraid Santander OTP still not working with O2 SIM. Everything else (other bank OTPs, 5G, WIFI call, all other phone functions) brilliant. Santander technical support are investigating. But unlikely they introduce fault at same time as new SIM
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Erdoğan dodododoodoodoo
(@SJFC_Big_Club) reported
@O2 Did, absolutely no help at all and wouldn't actually listen to what I was saying, absolutely marvellous that Customer Service bods for a Mobile Phone Operator can't communicate effectively!
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Saeran the Wanderer 💙🇺🇦
(@Searan15) reported
What am I paying @O2 for when I consistently get drop outs on 4G and I can't use data? Sort your network.
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Dale Watts
(@Extinguisherman) reported
@lewisjarrett4 @O2 Retweet complaint using BBCWatchdig and WhichUk tags, the network is awful and the customer services is worse! People are starting to do this. It might get them to actually do something other than lie!
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Lawrence "MasakoX" Simpson
(@MasakoX) reported
Very disappointed with @O2 and their handling of my phone's repair - had it collecting dust in one of its stores for a WEEK before it got sent out. Been without a suitable solution for nearly three weeks now.
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#BarnetCouncil is #BREAKINGTHELAW
(@BarnetFRAUD) reported
@O2 I will be escalating out DMS where I lodged my complaint, to the ombudsman. And adding your breach of the equality act 2010.
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Chloe Marie WD
(@ChloeWD38) reported
@O2 as a loyal customer to you for over 15 years before switching to @ThreeUKSupport due to your increasing charges, this is the worse customer service I have received. The payment will be made by the 21st August as stated in your letter before receiving another today!