O2 Outage Report in Thorpe St. Andrew, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Wymondham |
Phone |
Community Discussion
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O2 Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BrumCityGuy
(@BrumCityGuy) reported
@O2 Ok thanks. Who do I contact about the wifi pods as my bedrooms often lose signal for wifi on the volt deal?
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Discworld Girl 🤩 #SackBorisJohnson
(@discworld_girl) reported
@O2 I think I hate you. I am poor. So poor I already had my Internet cut. I use O2 4G to complete my work. I have a bundle and use bolt ons after. Your bolt on line said I had £5 credit but wouldn't let me buy the £5 bolt on. In trying to work out why, I used £2 in data and 1/
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Jon Fielding
(@jonfielding1987) reported
Playing online chess with @O2 is not the one. Lost signal and therefore the game 3 times in 30 minutes. 🙈
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Simon.Hind.80
(@SnowderBlazer) reported
@O2 please reset my 02 priority account for QR codes not working today at greggs i lost the offer because of it
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Debbie Katy Seymour
(@vodkadebs) reported
@O2 #O2 what a load of rubbish you are. I have now been waiting nearly 2 wks for help with a claim, the web chat people tell me it has been put through to the claims but no contact. Tried calling o2, ask for reason & says goodbye!! Moving to sky mobile - cheaper
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AJ
(@AJeftech) reported
@O2 Can’t get signal so no idea how you expect me to do that
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Chris Davies
(@chrissied15) reported
@O2 shocking customer service on O2 Twitter account. No response to a question sent via DM 3/4 days ago.
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Anonymous
(@PaulHendo1974) reported
@O2 So...your solution to not providing a service that I am paying for is to get me to use my own wifi, which I also pay for!! Oh, and offer me a compensatory sad-face emoji. Nope. Get it fixed, or get me refunded for the time the service is down.
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Alexa 🐰
(@AlexaaaGrace) reported
@AJeftech @O2 This is twice this week I’ve had no signal / no service either….
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Zeph Bennett
(@PEgeekscorner) reported
@matthackerr @SFL2326 @O2 Hmmm I have been with Vodafone for years and whilst reception is great here in the UK I have to pay extra in Europe whereas every other network is free.