O2 Outage Report in Thorpe St. Andrew, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Total Blackout | |
| Norwich |
Phone |
Community Discussion
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O2 Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Olsen
(@itsSaraOlsen) reported
@O2 literally can’t use my odeon ticket voucher today bc it says the number is wrong but i pasted from the o2 priority screenshot 🥲 also, always have so many issues getting those tickets bc the website & app don’t handle the amount of ppl accessing at the same time 🙃
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X.🕊🇯🇲✨ BLACK BARBIE DRESSED IN BULGARI ✨🌈
(@19581lucy7_) reported
Why can I never call @O2 202 on my phone no more just cuts off
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UMZE
(@ThisIsUMZE) reported
@O2 Further More @ThreeUK can do this in a matter of minutes and their support team don’t even speak English 😮😮 @O2 just give up … rubbish network and **** service
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StressyFPL
(@Irons_FPL) reported
@ElaineEdwards13 @O2 Had the same issue since Friday losing business every minute my number is not active for & not been told oh it’s will be done by today, by 6pm ect nothing it’s been 4 days
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Shep
(@ShepSqueeze) reported
O2 Priority code for Odeon not working. WTH?! @O2 #irritated
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James Cassidy
(@jcassidy2) reported
@O2 been trying to use your priorities app for half an hour but it says there is an issue and you’ve been notified…what’s going on? Selling contracts with the promise of rewards which then don’t exist…false advertising 😢
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WILLIAM FERNANDES
(@WILLIAM42218141) reported
@O2 Hurrah! It working now but can you guys investigate and tell me what happen. It was working and suddenly stop working and nobody told me about manually selecting Airtel network. Can you investigate and let me know, so I can write a formal complaint to the ombudsman cc O2
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Neat Guy
(@NeatGuy13) reported
@O2 fix the Odeon ticket issue or I'm genuinely leaving
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Actual Elon Musk
(@Munkeycop) reported
@O2 This is the second week in a row that the Priority app has crashed just as the Odeon tickets become available. Never had this issue before until the ticket scheme was changed about two weeks ago.
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Gurminder Singh
(@Ginds79) reported
@O2 Two weeks in a row. Surely you guys have the infrastructure to manage this offer? Services have become poor since the merger with Virgin Media. Total shambles.