O2 Outage Report in Thorpe St. Andrew, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Heatspammerz
(@heatspammerz) reported
@O2 I’ll be pretty blunt here. You network used to be the best in my area for years, now it’s complete garbage. The same times everyday I can barely get a 4G signal. The other networks are fine. As a 15 year customer I’ll be switching away from you in January. 😡
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DeBlocka
(@Deblockagram) reported
@Tim_Burgess @O2 They have some neck, cheeky ******* *****, if i knew a venue was pulling this **** id bypass it and go direct to the artists website to buy merch. Theres a special place in hell for ***** like that.
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Smiffy 🇬🇧🌞🇺🇸🌞🇬🇧
(@S_miffy) reported
@O2 The service times are useful but what is the response time to DMs and tweets?
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David McCafferty
(@davidmccaff) reported
@O2 Already getting updates on network, just keep advising of an issue which will be fixed but dates keep moving and dragging on. Woeful service
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Andrea Clement Ⓥ
(@Andreajane71) reported
@O2 There is no Wireless and Networks in my settings also no Wifi Calling under Mobile Network or Call Settings. Does my phone need O2 firmware? I'd assumed it would already have it as it came with an O2 sim but I'm not having any luck.
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Paul Hatherley
(@venusdepablo) reported
@O2 Hi I've tried sending a premium sms to competition and it won't send. I've changed the permissions and it still won't do it. Been on forums and it says it might be your network. Can you help?
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Kaptain Kaos - 14.0
(@MarkKeenan5) reported
@SteveP75 @O2 Just seen this can we ask why the 4g signal is so bad in the SN25 area?
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David McCafferty
(@davidmccaff) reported
@O2 getting pretty tired of paying my monthly bill & rubbish signal at my home. Please get in touch!
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Keep the Zero - The Real Taitinho
(@Taitinho1) reported
@O2 thanks to Mohammed who I spoke to on Friday morning. I had to cut the call short but he worked on the problems with my account which were resolved over the weekend. 👍Much appreciated.
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Mike
(@mikeebee27) reported
@O2 I checked the website and my tweet was in response to your excuse. Sort out your service. It’s currently so slow. Be honest if there is a genuine reason for poor performance.