O2 Outage Report in Thorpe St. Andrew, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
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O2 Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Jewett
(@JoJewettmakeup) reported
Well, @O2 I’ve just tried to cancel my contract after paying £35 per month which should have been £10 !!! and in my efforts slowly slipping into a coma having waited 1 hour and 45minutes just to speak to someone 🥴 really😡😡.. #O2
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Nicki
(@nicki_1019) reported
@O2 Hi o2, I do understand people are thick but the fact you think that might be the solution… I just forgot 🙄🙄🙄🙄 wow! Yes, I have double checked my call history incase i forgot about a 13 minute conversation with Hell and no, shockingly there’s nothing there
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dave murphy
(@Murphy1C) reported
@O2 been a customer for years and find your customers service really unhelpful not good at all o2😡😡
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SHANFAR M S
(@shanfarms) reported
@O2 What’s the point !! My issue with 13 pro order hasn’t still resolved since 3 weeks. Lol
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Katy Hurt
(@KT_Hurt13) reported
@O2 your phone help service has hung up on me 3 times in a row, i've been in store to try and get help and i've been trying to resolve an issue for going on 2 weeks now - this is ridiculous😡 Anybody use a different service that they can recommend??
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Cynic Of Sinope
(@Cynicofsinope1) reported
@harpist100 @O2 Reply to your customers and fix your service you moronns
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Becky w
(@weeko1471) reported
@O2 really need signal! Sort out the mast
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Aimee
(@Aimee12733369) reported
So fed up with @Google @O2 @currys giving me the run around! My mum passed away last week💔 and since the latest updates my Google pixel 6 phone has lost network to receive and make important calls for arrangements.This caused more distress when I'm already grieving,sort it out!
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zzy1982
(@zzy198) reported
Roll on the end of my contract with @O2 absolutely atrocious signal day in day out. Happy taking my money nevertheless….
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CFD
(@TenFourEverton) reported
@O2 Now been told that the iPhone 11 I ordered SIX WEEKS AGO is out of stock. You are the worst phone provider EVER. #o2rubbish