O2 Outage Report in Thorpe St. Andrew, Norfolk, England

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorpe St. Andrew, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Thorpe St. Andrew, England

The most recent O2 outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	Phone	9 days ago
Norwich	Phone	13 days ago
Norwich	Total Blackout	1 month ago
Norwich	Total Blackout	3 months ago
Norwich	Phone	3 months ago
Norwich	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

• 
  nchnthman (@nchnthman) reported 4 minutes ago from Norwich, England

  @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

• 
  Kevin the carrot (@Kjvincent1979) reported 5 minutes ago from Costessey, England

  @O2 4g network speed of 0.5 mbps so virtually non existent

• 
  Louise Smith (@LouSmi2) reported 17 minutes ago from Taverham, England

  So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

• 
  𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported 23 minutes ago from Brundall, England

  @O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.

• 
  Matthew Caputo (@MatthewCaputo_) reported 27 minutes ago from Norwich, England

  @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

• 
  David Griffin (@davegriffin1233) reported 28 minutes ago from Norwich, England

  @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

• 
  Francisco Opazo (@frankopazo1) reported 30 minutes ago from Blofield, England

  Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)

• 
  Liam Killington (@Killi87) reported 30 minutes ago from Scottow, England

  @SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....

• 
  Daniel Rayner (@raybagslfc) reported 33 minutes ago from Spixworth, England

  @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

• 
  Matthew Caputo (@MatthewCaputo_) reported 36 minutes ago from Norwich, England

  @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

• 
  Miss Emily Anarchy (@MsEmilyAnarchy) reported 40 minutes ago from Norwich, England

  @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

• 
  Dan Church (@dan_v_fat) reported 49 minutes ago from Norwich, England

  @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

• 
  Nick Murrell (@nick_murrell) reported 54 minutes ago from Thorpe St. Andrew, England

  20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2

• 
  Chris Greenfield (@chris_greenf) reported 54 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Remember_the_Sunwell (@RememberSunwell) reported 4 minutes ago

  @O2 I am requesting to cancel my airtime plan under the contract change notice you emailed me. Your message states I have 30 days to cancel without penalty. I have been unable to reach support via phone or app — please action the cancellation and confirm.

• 
  HitchikersPie (@HitchikersPie) reported 7 minutes ago

  @RugbyEng @EnglandRugby @O2 Oh I’d echo this, in the stands you can’t get connection, but if you head to the back of the stadium for drinks/toilets you can sometimes get signal

• 
  Remember_the_Sunwell (@RememberSunwell) reported 7 minutes ago

  @O2 I am requesting to cancel my airtime plan under the contract change notice you emailed me. Your message states I have 30 days to cancel without penalty. I have been unable to reach support via phone or app — please action the cancellation and confirm.

• 
  🇬🇧 (@tzxedy1) reported 12 minutes ago

  @O2 I received a text message from o2 saying that i have left o2 and i have been cut off 😔 but i never requested to leave o2… there is a error. please fix it, thank you :))

• 
  HitchikersPie (@HitchikersPie) reported 12 minutes ago

  @RugbyEng @EnglandRugby @O2 Oh I’d echo this, in the stands you can’t get connection, but if you head to the back of the stadium for drinks/toilets you can sometimes get signal

• 
  Remember_the_Sunwell (@RememberSunwell) reported 12 minutes ago

  @O2 I am requesting to cancel my airtime plan under the contract change notice you emailed me. Your message states I have 30 days to cancel without penalty. I have been unable to reach support via phone or app — please action the cancellation and confirm.

• 
  HitchikersPie (@HitchikersPie) reported 13 minutes ago

  @RugbyEng @EnglandRugby @O2 Oh I’d echo this, in the stands you can’t get connection, but if you head to the back of the stadium for drinks/toilets you can sometimes get signal

• 
  HitchikersPie (@HitchikersPie) reported 13 minutes ago

  @RugbyEng @EnglandRugby @O2 Oh I’d echo this, in the stands you can’t get connection, but if you head to the back of the stadium for drinks/toilets you can sometimes get signal

• 
  Remember_the_Sunwell (@RememberSunwell) reported 13 minutes ago

  @O2 I am requesting to cancel my airtime plan under the contract change notice you emailed me. Your message states I have 30 days to cancel without penalty. I have been unable to reach support via phone or app — please action the cancellation and confirm.

• 
  Remember_the_Sunwell (@RememberSunwell) reported 14 minutes ago

  @O2 I am requesting to cancel my airtime plan under the contract change notice you emailed me. Your message states I have 30 days to cancel without penalty. I have been unable to reach support via phone or app — please action the cancellation and confirm.