O2 Outage Report in Thorpe St. Andrew, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent O2 outage reports came from the following cities: Wymondham and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Wymondham |
Phone | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
||
| Norwich |
Phone | |
| Norwich |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shi Badz
(@BadzShi) reported
@O2 Will tell you straight away in future and yes I would like this looked into please and feedback/solution, as this is totally unacceptable.
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Jamie Saunders
(@4a6d65) reported
@O2 Not only did I have the worst customer services today, I can't make any changes on my O2 account because it's a mobile broadband account and so I can't receive texts, I can't chat to anyone either. I'm getting so fed up.
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Gus Singh
(@GusKasbia) reported
@O2 why do we never have signal at Old Trafford During a game. It’s an absolute joke. @VodafoneUK seem to have full signal.
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Charlie
(@CharlieBooker7) reported
Legit had enough of @O2 crappy service.
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✈ Diane
(@blueplanet_8) reported
@O2 I ended my contract with you and was advised there was a credit on the account that would be refunded to me before Christmas. Still waiting. I can’t find an email address to write to someone. Please can you help?
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Robert Yapp
(@RobertYapp80) reported
@O2 I am billed monthly separately for my device and my plan as part of my contract, does this mean I can cancel the plan but still continue playing for the device?
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Amy Jones
(@amy_xxx) reported
@O2 Been trying to get through to someone since 9th December from o2 and still not had a response, shocking Customer service
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Sam Panasuik
(@SamPanasuik) reported
@O2 Still **** all
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Sam Panasuik
(@SamPanasuik) reported
@Sue87946341 @O2 They said yest that it was their network issue, theh were aware & it would be fixed in 24 hours. They promised. Still nowt 🙃
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⭐️⭐️⭐️⭐️⭐️⭐️
(@ColdCompass) reported
@O2 you’ve mistakenly refunded my airtime bill and it has been classed as non-payment. I’ve ended up paying last months bill twice and you’ve restricted my service. Please rectify this problem as will affect my credit rating.