O2 Outage Report in Thorpe St. Andrew, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Wymondham |
Phone | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
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O2 Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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KelticΔ
(@KelticDelta) reported
@mtwainet @EE @O2 If you don’t like them don’t pay them, that’s capitalism. If EE pester me with an ad I’ll be telling people how they helped **** up my life. I’ve always found O2 to be fine and I also know some have not had a problem with EE. But I’ll not be dealing with them.
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Sam Panasuik
(@SamPanasuik) reported
@O2 Still nothing. Why are you treating me so badly as a customer ?
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Josh Milne
(@joshmilne94) reported
@lorrebreaker @SophRicho @O2 I've never had a problem with EE, been with them about 3 or 4 years now
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Jon H
(@jpharraw) reported
@O2 Could I get some help with my Volts broadband upgrade? Getting the ‘not available in your area’ message.
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Asuka
(@_AsukaLangley) reported
@virginmedia Ever since you joined @O2 your service has been diabolical cancel your contract with them there service is shockingly bad I'm lucky if I even get internet now back in 2020 completely different story
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Tractorboy78
(@Tractorboy7881) reported
@VMO2News @O2 Worse company ever. Lie about tariff & about service, after a month my service still don’t work and I still can’t get access to my o2 account. O2 doesn’t work. Broadband doesn’t work and tv is poor quality when it does load. Had 3 promises of manager call back but never get any.
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Paul Curry
(@Paulc2nd) reported
@O2 Can you help me with something
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Adam Brookes
(@adam_brookes) reported
@O2 I’ve tried those and still nothing. Happened several times previously. Not good enough to be honest. Need some direct advice/support
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DONATE IN BIO £87 from £800
(@mruddin_) reported
@MrAnasWahba @EE @O2 but why did I have 0 signal where he had strong signal?
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Mobix
(@Mobixx) reported
@O2 How do I get in touch with your customer service? You've promised me £10 2 months ago and I've still not received it.