O2

O2 Outage Report in Leek, Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Leek, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Leek, Staffordshire, England 03/19/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Leek, Staffordshire, England

The most recent O2 outage reports came from the following cities: Stoke-on-Trent and Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Phone
United KingdomNewcastle under Lyme Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

  • andyankers Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England

    @ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • NickiGratton Nicola Gratton (@NickiGratton) reported from Barlaston, England

    @O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    @O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • FowldsSimon Sime (@FowldsSimon) reported from Stoke-on-Trent, England

    @sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • StrategiRob Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England

    Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • ruthjustdoit Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • StokeyRick Rick (@StokeyRick) reported from Stoke-on-Trent, England

    @O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.

  • huson63 DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • electester Dave (@electester) reported

    @O2 @virginmedia I need some help getting online again. Sort it out.

  • littleredka Pamela Downie (@littleredka) reported

    @O2 I saved a Jet2 voucher into my priority to use the voucher later. Went to use it tonight and it’s disappeared? It was for £75 off - can you help xxx

  • SR_ARUN_ SR (@SR_ARUN_) reported

    @O2 Check DM. No help Received From Wednesday I can't use my Esim as No signal in it. Till date it's same . Number of times mentioned about same to your Team. Still not rectified. Immediately Activate my SIM. I pay for the services. Worst Service @O2

  • _JuSt__Go_ ClOuSeThUnDeRbOlT (@_JuSt__Go_) reported

    We have no idea what to do and o2 are not helping us whatsoever even though we're not at fault at all. Could anyone show some light on this? We have no idea what to do or where to go from here as the people in the store didn't help, nor the support team. @O2

  • cooke_j1 Jen Cooke (@cooke_j1) reported

    @O2 can you help please. Due to a glitch, confirmed by your agents, I was charged for use abroad that I shouldn’t have been. I was promised that this was corrected but you have just taken the full, incorrect, amount. Can you please resolve. This is not acceptable!

  • goalman2000 in memory of JM (@goalman2000) reported

    @O2 guys your bereavement team are piss poor. Cancelled off and then reactivated my deceased stepfather’s account. This has caused so much unnecessary distress and now I have to call up Monday as you’ve not done your jobs in the first place. My mum is in bits - thanks a lot.

  • kiafarrell_ Kia (@kiafarrell_) reported

    @O2 please can you help! I’m in the USA and my phone has stopped working after roughly 3 days!! I have the travel extras I need but phone won’t work unless on Wi-Fi!! Please can you check if their is any restrictions on my account!

  • _JuSt__Go_ ClOuSeThUnDeRbOlT (@_JuSt__Go_) reported

    The support team from o2 have been so unhelpful with out issue and even not believing that we recieved a fake phone even after we produced the completely wrong IMEI number, stating that we recieved our iPhone from DPD even though it's completely fake. @O2

  • AvfcU Shaun - utv 🦁 (@AvfcU) reported

    @O2 are happily taking my money for it though. Whatever you do, don't order a Nintendo Switch from O2 if its a Christmas gift. It might arrive but from what I've been told it likely won't and nobody there can help you because 'it's only sold online' absolute con...

  • leeinengland Lee B (@leeinengland) reported

    @O2 don’t even take formal complaints seriously. Moronic South African call centre staff haven’t got a clue. What a **** show.