O2 outages and service status in Leek, England
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- O2 generated 0 outage signals in the last 24 hours around Leek, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Leek, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leek, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Leek, England
Latest outage, problems and issue reports in Leek and nearby locations:
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James Oddy (@OddyJames) reported from Congleton, England@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Stu (@Inthemanshed) reported from Gawsworth, England@O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.
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del (@del__91) reported from Stoke-on-Trent, EnglandHi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, EnglandGet priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, EnglandExcellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, EnglandBoth my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Rick (@StokeyRick) reported from Stoke-on-Trent, England@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔
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del (@del__91) reported from Stoke-on-Trent, EnglandIs anyone having trouble receiving calls on the @O2 network?
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Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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rocinante (@Rocinante_797) reported from Macclesfield, England@thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.
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thecharleslloyd (@thecharleslloyd) reported from Buxton, England@O2 hi, was supposed to get me iPad on Monday and #DPD still have not delivered it and it looks like I won’t get it today either. Can we talk? tried contact by the app and no one is replying. Help
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Steve Glüning (@gluning) reported from Macclesfield, England@O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...
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Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Sam 🤸🏻♀️ (@sampixeldot) reported from Macclesfield, England@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Sam 🤸🏻♀️ (@sampixeldot) reported from Macclesfield, England@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BillCocker (@BillCockaCha) reported@O2 No, just fix the app
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Fred (@Frankplayuke) reported@O2 What a ***** up!! Order new phone and they try to deliver 100 mls away, spent 2 hours on phone and they attempt redelivery only for it to end up 100 mls away again at the same destinatio. This has taken a week to sort and still no new phone, hence to say I've now cancelled said new phone and now looking at new new phone provider, By the way this is not a knee jerk reaction, months of poor signal and network have been part of my decision to leave, the latest ***** up, being the straw that broke the camels back!
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🎗️Turnbull and Proud 🍉💚🏳️🌈🏳️⚧️ (@Dgooch66) reportedStill more AI drivel from @o2 instead of actual customer service, I will not deal with AI to sort out a problem of your making, advertise goods how your prepared to sell them don't try and flimflam customers or you'll end up losing them like you have in our case.
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Nick Briggs 🌳 👉 😊👈 (@Glasnerallover) reported@ozzybn1989 @O2 I binned o2 off a year ago after 10 year, dreadful network service and customer service too
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joe ♞ (@ComradeAzul) reported@mattstingray @O2 Same. O2 has become so poor since merging with virgin
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Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported...And, will we get compensation/reimbursement for lack of Text Service @giffgaff/@O2 ? 🤔
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Paul Curry (@Paulc2nd) reportedJust hung up on an offshore call centre for @O2 who wouldn't listen. She was wanting screenshots of my issues I am experiencing with the app and website and wanted to try and diagnose it. I explained it would be easier to talk to someone in the U.K. who has the @O2 app so they
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KopiteinPoland (@KopiteinPoland) reportedBefore @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney
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Siany 💙🧵👨👩👧👦🐈NHS 🌈🏴 (@sianymarv) reported@O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖
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🎗️Turnbull and Proud 🍉💚🏳️🌈🏳️⚧️ (@Dgooch66) reportedNot only does @O2 advertise items falsely, when. You complain they don't even have the decency to have a person deal with the complaint, how far this company has fallen in standards is unreal!