O2

O2 Outage Report in Leek, Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Leek, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Leek, Staffordshire, England 01/20/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

  • RoyGalaasen Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • MichK84 Michelle (@MichK84) reported from Stoke-on-Trent, England

    Been trying to login to @o2 priority since 10am and now it’s down for maintenance

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • thecharleslloyd thecharleslloyd (@thecharleslloyd) reported from Buxton, England

    @O2 hi, was supposed to get me iPad on Monday and #DPD still have not delivered it and it looks like I won’t get it today either. Can we talk? tried contact by the app and no one is replying. Help

  • thecharleslloyd thecharleslloyd (@thecharleslloyd) reported from Buxton, England

    @DPDgroup_news It arrived 6 days late and damaged. In answer to your question. In the UK and Stoke is the depot it came out of. @O2 should be a priority customer for you, but you don’t give a damn about delivering their products safely, on time and intact

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • gluning Steve Glüning (@gluning) reported from Macclesfield, England

    @O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • JulesSkirvin Julie Skirvin (@JulesSkirvin) reported from Buxton, England

    @O2 How can they be sold out when the app hasn't been working all day? 😡 Extremely poor customer service and that's being polite

  • stokiemummyJ stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England

    @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • Inthemanshed Stu (@Inthemanshed) reported from Macclesfield, England

    @O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • PotterPodmore Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England

    Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • drewsnx Drew White (@drewsnx) reported

    @O2, hi - I want to switch from @virginmedia cable to O2 5G. When I went into an O2 Shop & asked about offers, they told me as I'm a Virgin Media customer I should ask VM, as the two are linked. They mentioned "Volt", but I can't see how this relates to my situation. Any idea?

  • MarieWatson0051 Marie Watson (@MarieWatson0051) reported

    @O2 I am fed up checking - O2 customer service is shocking

  • EmmGee1966 Emmicron #BackBoris DefundTheBBC #TriggerArticle16 (@EmmGee1966) reported

    Just the daily reminder that @O2 delivers appalling service and treats customers with utter contempt.

  • safiya_amina_3 Safiya Amina Hafeji (@safiya_amina_3) reported

    Just submitted a complaint to @ICOnews. I have no faith after the horrendous service over the past few weeks, that @o2 will send me what I have requested, as I have requested it or that they will register or reply to my escalated complaint.

  • Crystalcraftand Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England

    @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

  • FinglasStacey Stacey-lee Finglas (@FinglasStacey) reported

    @O2 iv topped up 85 pound in 2 days abroad and havnt got any calls I need help fixing this!! Iv urgent calls waiting to be received and can't due to taking my credit

  • your_blah your blah (@your_blah) reported

    @O2 Dont worry about it im paying off contract and moving to another network

  • benootral Shahaj (@benootral) reported

    @O2 @virginmedia You're a big joke o2 your service is disgusting

  • EmmGee1966 Emmicron #BackBoris DefundTheBBC #TriggerArticle16 (@EmmGee1966) reported

    @O2 I am in the process of receiving the worst customer service I have experienced in a very long time. I have phoned you over 20 times this week and issues still not resolved. This will be my last contract with #O2