O2

O2 Outage Report in Leek, Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Leek, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Leek, Staffordshire, England 02/05/2026 16:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Leek, Staffordshire, England

The most recent O2 outage reports came from the following cities: Stoke-on-Trent and Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomNewcastle under Lyme Internet
United KingdomStoke-on-Trent Internet
United KingdomAshbourne Phone
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • NickiGratton Nicola Gratton (@NickiGratton) reported from Barlaston, England

    @O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • ruthjustdoit Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • huson63 DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

  • StrategiRob Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England

    Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

  • StokeyRick Rick (@StokeyRick) reported from Stoke-on-Trent, England

    @O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.

  • FowldsSimon Sime (@FowldsSimon) reported from Stoke-on-Trent, England

    @sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • andyankers Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England

    @ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    @O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _heyitsgem gemmaaaaa✨ (@_heyitsgem) reported

    How can a phone mast nearby still be 'not working' with engineers still on the case 'repairing' after 4 weeks? This is beyond a joke now @O2 I don't get data outdoors, I can't make phone calls anymore and half the time I don't even have signal at all 🥴

  • peers_john27533 DanielJohns (@peers_john27533) reported

    @O2 Do you actually run your MyO2 app or just leave it to do nothing? Stuck in a loop of attempting to sign in, after verifying. Will not allow me to change the email address now, as it simply takes me back to the same screen. What's the point of having an app?

  • chelsea_beever chelsea (@chelsea_beever) reported

    @virginmedia @O2 That means nothing, it’s every night we have this problem and it always says that everything is fine even though we can’t get anything to load etc

  • Buzz10022 Buzz122 (@Buzz10022) reported

    @o2 as usual your cust service line goes dead when calling. You’ve messaged to say you’ve cancelled my rolling plan on 18th October- but have taken the monthly DD on the same day. I now can’t make phone calls and only direct is to top up centre. What’s going on???

  • Shotgunt1872 no (@Shotgunt1872) reported

    @O2 the worst internet signal ever. Really regretting moving to you

  • kavan98694 Helen Kavanagh (@kavan98694) reported

    @O2 redeeming voucher at boots not working. Please help.

  • nicola_hari Nicola Hari (@nicola_hari) reported

    @O2 @virginmedia I am absolutely disgusted in the customer service. I have tried for 4 days to get through to an agent. I will definitely be looking to change providers. Any recommendations

  • Buzz10022 Buzz122 (@Buzz10022) reported

    @O2 as usual your cust service line goes dead when calling. You’ve messaged to say you’ve cancelled my rolling plan on 18th October- but have taken the monthly DD on the same day. I now can’t make phone calls and only direct is to top up centre. What’s going on???

  • Trade_Mystique TradeMystique (@Trade_Mystique) reported

    @O2 Why all customer service are Indians ? They don’t know what they talk about , and are useless as a help

  • JWaterhouse1988 Jonathan Waterhouse  (@JWaterhouse1988) reported

    @wildfiresmm @O2 Their customer service is infuriating. They can't/won't tell me when it will be available. Yesterday evening, I was told by an advisor to just wait, and the online chat was ended on their side.