O2 Outage Report in Leek, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Leek, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Leek, England
Latest outage, problems and issue reports in Leek and nearby locations:
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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rocinante
(@Rocinante_797) reported
from
Macclesfield, England
@thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Sime
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🌱La_La_Gomera
(@La_La_Gomera) reported
@O2 O2 giving me back the thousands of £s they stole from me & o2 customer services actually responding to a single complaint I’ve been waiting for 2 years & 4 months & you still haven’t responded
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kennypool73
(@peppakenny) reported
@O2 A good signal would be nice but I've been waiting 12 months, that poor engineer up the mast must be knackered, such poor service for such a expensive contract!!
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Cllr Matthew Lynch
(@CllrMattLynch) reported
Tried to get my @O2 iPhone repaired today (full insurance £15 per month) and was told my only option was to have apple fix it or one of the local mobile phone shops, but it would cost my hundreds. However I could always upgrade to a new one! So why have I paid for insurance O2?
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Luke 🇺🇦
(@luke57575757) reported
@O2 It would be nice to get a reply to me DM! I’ve been waiting over 1 hour now and also waiting almost 1 hour 30 minutes in your messaging service on the 02 app. It’s about my monthly bill so it’s important!
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Aidan Beveridge
(@AidanBeveridge) reported
@O2 sorry our customer service isn't open until 8am. Its 8 minutes past 8 and your lines are still not open!! Wish I left O2 now! Absolute joke!
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Cole Clayton
(@ColeClayton1995) reported
Would be nice if you can get your service back up and running @O2 I can’t ring or text anyone and no mobile data been like this for the past week, and yes my bill has been paid
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Sandorr Szegfu
(@SzegfuSanya) reported
@O2 after hours long fighting finally got my #PayPal code to log in my account and reach my money. But today morning PayPal texts did not come through again. What the hell happening on o2 network?
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Sami
(@Sami_antha83) reported
@O2 so still no reply to my issue! After DM and answering security message. Stranded with no service #poorservice
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OSRS bhaskar
(@IVP_SUCKS) reported
@O2 6. A working phone network
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PT.
(@PeteyJayD) reported
Hi @O2 it has been a week since you accepted my port request and I’m still on my temporary number. Old number stopped working on Tuesday morning, it is now Friday morning. Called your support number again yesterday who said it would be done by 6PM yesterday. It hasn’t been.