O2 Outage Report in Langbank, Renfrewshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Langbank, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Langbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (59%)
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Internet (24%)
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Total Blackout (9%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Langbank, Renfrewshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Erskine, Greenock, Dumbarton, Clydebank, Paisley, Bishopton and Helensburgh.
City | Problem Type | Report Time |
---|---|---|
Glasgow | Internet | |
Erskine | Phone | |
Glasgow | Total Blackout | |
Greenock | Phone | |
Dumbarton | Phone | |
Clydebank | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Langbank, Scotland
Latest outage, problems and issue reports in Langbank and nearby locations:
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Jamie Henry
(@JamHendricks) reported
from
Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Lorraine
(@Wolf_Q4) reported
from
Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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☾*:・нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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weeman_com ⭕
(@weeman_com) reported
@O2 you lot are a joke at dealing with complaints/gdpr/dats protection issues. Called on 13th of November to complain, guy on phone now says no notes were recorded for that call and now he has just hung up on me. I am done. Tired of this. Your service is abysmal.
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Nazzy Bee
(@NazzyBee) reported
@O2 ... network too. I've always had great signal over the years but during the last two weeks it has literally dropped as per my video. I did another speedtest and I'm getting the same. It is terrible. It's there anything that can be done from your side?
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Nazzy Bee
(@NazzyBee) reported
@O2 Hi. Thanks for getting back to me regarding the malware situation. Just to let you know this is the first time in my life I've had issues with your network in many years. I tried the link on my PC web browser too and it identified the link as malware. My issue is with the....
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k.rahhus
(@KRahhus) reported
@O2 I have been cut of 4 times now trying to get through to your customer services team! Not to mention the absolute rubbish reception and NO 5G in a “5g covered area” shocking network.
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Corrine Edwards
(@CorrineEdwards) reported
@O2 I was offered a deal on the phone. He was to call me back yesterday and didn’t. The faulty sim I was sent meant I couldn’t upgrade anyway. Trying to sort this with each idiot unable to comprehend the problem. Wasted 4 1/2 hours.
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louise milburn
(@louisemilburn12) reported
@O2 is the a issue with your app?? Am trying to pay my bill! It’s keep declining! Money available and called my bank who said it is nothing to do with them! Very frustrating.. currently been on hold 25 minutes
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Raffaele Ingargiola
(@Raffaele0161) reported
@O2 god your customer service system must be one of the most long winded half assed attempted at keeping customers contracted. Moving to @EE
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Ryan Peirce
(@ryan2peirce) reported
@O2 Do we know when the mask will be fixed at SE17 1LB, it has been showing as having a problem for over a week now
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Ashleigh Lowther
(@ashleighlowther) reported
from
Plymouth, England
@O2 Always I just keep hoping you may sort it out! Honestly it’s the worst I can’t even make a call in my flat without WiFi.