O2 Outage Report in Isle of Wight, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Isle of Wight, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Isle of Wight and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Isle of Wight, England
The most recent O2 outage reports came from the following cities: Ryde, Gosport, Portsmouth, Shanklin and Newport.
City | Problem Type | Report Time |
---|---|---|
Ryde | Phone | |
Gosport | Internet | |
Portsmouth | Phone | |
Portsmouth | Phone | |
Shanklin | Phone | |
Shanklin | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Isle of Wight, England
Latest outage, problems and issue reports in Isle of Wight and nearby locations:
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Rachel Marian Digby
(@rachelbymustang) reported
from
Sandown, England
@O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.
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d kimber
(@dazkimber) reported
from
Portsmouth, England
@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Jim Day
(@JimDay22857614) reported
from
Sway, England
@tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?
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Becci
(@B3Cx_) reported
from
Portsmouth, England
@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃
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Rachel Marian Digby
(@rachelbymustang) reported
from
Portsmouth, England
Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Cllr John Ferrett
(@John_Ferrett) reported
from
Portsmouth, England
@O2 thanks - signal now back and all my messages company coming through 🙄
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Namu Griff
(@NamuGriff) reported
from
Portsmouth, England
Seems @O2 is having issues in Portsmouth today.
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Kellie Alice Johnson
(@MissTimeBunny) reported
from
Portsmouth, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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AdamLynkPhotography
(@lynkphotography) reported
from
Hordle, England
@O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful
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Shaun O’Brien
(@shaunobrien_) reported
from
Portsmouth, England
@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Ajay Parekh
(@ajayparekh68) reported
from
Portsmouth, England
@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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LadyIOW
(@SarahJBurridge) reported
from
Ryde, England
Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴 #caerphillylockdown 🙏🏻
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Jess 🐧
(@jess_kenward94) reported
from
Portsmouth, England
@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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Louise Lea
(@nevylou) reported
from
Portsmouth, England
@O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Leon
(@LeonJJDay) reported
from
Portsmouth, England
@O2 your service is a joke
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the devil
(@Waspsoton) reported
from
Portsmouth, England
Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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KatKat
(@dreamkatchme) reported
from
Gosport, England
@O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Pat Waistnidge
(@grannypatt) reported
from
Sandown, England
@O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Ross
(@martinross19) reported
@O2 @woollala11 Just thought I’d let you know that this has been such a shambles that I have now ported my number to the three network so much more value for money.
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Dominic Doyle
(@dopey000) reported
@hiblade @BPimleyLFC @O2 I had to leave them after 6 months. They’re phone signal was 100 times worse than o2
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Porky Mukester
(@PorkyMukester) reported
@virginmedia @TheBHF @O2 Can they be used on our broken broadband? Third day of outages.
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RF
(@RF34303722) reported
@virginmedia @TheBHF @O2 Virgin broadband stopped working for third day in a row. No notification from Virgin that there was a problem. Yet another call to call centre. No information on fix times. Virgin being slippery on refunds also. Typical poor service
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Novice Punter
(@Nov1cePunter) reported
@virginmedia are you aware that your customer retentions team are essentially just telling your customers to set up an @O2 SIM and then cancel in your cooling off period to get the best deals. I insisted and insisted that I didnt need or want a new SIM but she didnt listen and…
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Kate Cooke
(@katecookeceramc) reported
Hello @O2 please can someone help me with my free add on it keeps saying there’s a problem and I only have 2 days left to sort thank you your chats also keep saying your busy try later
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NukaUK
(@hovemonkey) reported
Its wonderful that you pay extra with @O2 to have your phone delivered by 1030 and to not have that slot honoured. Then to call @DPDgroup_news and be told that they are not going to do anything except be very unhelpful then hang up on me.
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John Acey
(@EfficiencyPlus) reported
Hey @o2 when are you going to fix your reception problem in Stamford Bridge, East Yorks? No signal since October when you allegedly upgraded the local mast #O2 #noservice
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lorenjackson
(@ellllljaaac) reported
Whatever u do dont insure your phone with @O2 raised a claim on 10th jan and was told id hear back about my device in 9 days, today hits and i ring they say cant find my device and ive to wait 5 extra days to hear back, thats not a me problem, i need a phone! Cheek to charge £60!
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Matt S
(@RaySimps83) reported
@Jason__Watkins @DaisyDo13132689 @O2 Don't feel bad- I always get quicker help on Twitter than any other way (and I've never been on TV!).