O2

O2 Outage Report in Isle of Wight, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Isle of Wight, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Isle of Wight and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Isle of Wight, England 10/08/2024 14:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Isle of Wight, England

The most recent O2 outage reports came from the following cities: Ryde, Gosport, Portsmouth, Shanklin and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomRyde Phone
United KingdomGosport Internet
United KingdomPortsmouth Phone
United KingdomPortsmouth Phone
United KingdomShanklin Phone
United KingdomShanklin Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Isle of Wight, England

Latest outage, problems and issue reports in Isle of Wight and nearby locations:

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Sandown, England

    @O2 is there a help desk I can call? I am paying more for my phone still than what was originally agreed at the start of my contract. I was told I'd get discount as I work for Bupa. My bill is still over £40 per month and it is not what I signed up to. Really unhappy.

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • John_Ferrett Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England

    @O2 thanks - signal now back and all my messages company coming through 🙄

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • lynkphotography AdamLynkPhotography (@lynkphotography) reported from Hordle, England

    @O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Portsmouth, England

    @O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

  • SarahJBurridge LadyIOW (@SarahJBurridge) reported from Ryde, England

    Please help me @O2 I’m trying to pay my handset #bill, I called 202 with no help, I don’t have the handset to hand as its with my parents in 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #caerphillylockdown 🙏🏻

  • jess_kenward94 Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • nevylou Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • LeonJJDay Leon (@LeonJJDay) reported from Portsmouth, England

    @O2 your service is a joke

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • SimonHeaps4 Simon Heaps (@SimonHeaps4) reported from Lymington, England

    @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sandown, England

    @O2 I'm on holiday. Mainly use wi-fi at home. Never use my data, text or minutes allowance. I only need data when I am away with no hotel access to internet. Carrying forward allowances should be available.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • martinross19 Martin Ross (@martinross19) reported

    @O2 @woollala11 Just thought I’d let you know that this has been such a shambles that I have now ported my number to the three network so much more value for money.

  • dopey000 Dominic Doyle (@dopey000) reported

    @hiblade @BPimleyLFC @O2 I had to leave them after 6 months. They’re phone signal was 100 times worse than o2

  • PorkyMukester Porky Mukester (@PorkyMukester) reported

    @virginmedia @TheBHF @O2 Can they be used on our broken broadband? Third day of outages.

  • RF34303722 RF (@RF34303722) reported

    @virginmedia @TheBHF @O2 Virgin broadband stopped working for third day in a row. No notification from Virgin that there was a problem. Yet another call to call centre. No information on fix times. Virgin being slippery on refunds also. Typical poor service

  • Nov1cePunter Novice Punter (@Nov1cePunter) reported

    @virginmedia are you aware that your customer retentions team are essentially just telling your customers to set up an @O2 SIM and then cancel in your cooling off period to get the best deals. I insisted and insisted that I didnt need or want a new SIM but she didnt listen and…

  • katecookeceramc Kate Cooke (@katecookeceramc) reported

    Hello @O2 please can someone help me with my free add on it keeps saying there’s a problem and I only have 2 days left to sort thank you your chats also keep saying your busy try later

  • hovemonkey NukaUK (@hovemonkey) reported

    Its wonderful that you pay extra with @O2 to have your phone delivered by 1030 and to not have that slot honoured. Then to call @DPDgroup_news and be told that they are not going to do anything except be very unhelpful then hang up on me.

  • EfficiencyPlus John Acey (@EfficiencyPlus) reported

    Hey @o2 when are you going to fix your reception problem in Stamford Bridge, East Yorks? No signal since October when you allegedly upgraded the local mast #O2 #noservice

  • ellllljaaac lorenjackson (@ellllljaaac) reported

    Whatever u do dont insure your phone with @O2 raised a claim on 10th jan and was told id hear back about my device in 9 days, today hits and i ring they say cant find my device and ive to wait 5 extra days to hear back, thats not a me problem, i need a phone! Cheek to charge £60!

  • RaySimps83 Matt S (@RaySimps83) reported

    @Jason__Watkins @DaisyDo13132689 @O2 Don't feel bad- I always get quicker help on Twitter than any other way (and I've never been on TV!).