O2 outages and service status in Horndean, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Horndean, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Horndean, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horndean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Horndean, England
The most recent O2 outage reports came from the following cities: Portsmouth, Gosport, Ropley, and Chichester.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Total Blackout | 16 days ago |
|
Portsmouth
|
Phone | 1 month ago |
|
Gosport
|
Internet | 1 month ago |
|
Gosport
|
Total Blackout | 1 month ago |
|
Ropley
|
Phone | 1 month ago |
|
Ropley
|
Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Horndean, England
Latest outage, problems and issue reports in Horndean and nearby locations:
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Tony Lewry (@TonyLewry1) reported from Locks Heath, England@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, EnglandReally feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, EnglandReally fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.
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Cllr John Ferrett (@John_Ferrett) reported from Portsmouth, England@O2 thanks - signal now back and all my messages company coming through 🙄
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d kimber (@dazkimber) reported from Portsmouth, England@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope
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Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Jess 🐧 (@jess_kenward94) reported from Portsmouth, England@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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Ajay Parekh (@ajayparekh68) reported from Portsmouth, England@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.
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Tom Dearie 🏴 (@tomdearie) reported from Portsmouth, England@O2 So I pay you money for a service you ‘might’ provide me? It’s the whole of the city in Portsmouth that’s awful. Everywhere in the city
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Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.
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Sarah 🐙🦀🐟 (@sarahward881) reported from Havant, England@O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!
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Euan McGrath (@madonadventure) reported from Locks Heath, England@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Charlotte Oake (@CharlieOake) reported from Fareham, England@O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say
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Daniel Blakey (@Danny1972boy) reported from Waterlooville, England@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth
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James Watson (@barnabuswatson) reported from Waterlooville, England@O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.
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Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England@O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.
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Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England@O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works
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the devil (@Waspsoton) reported from Portsmouth, EnglandWtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this
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Neenie (@nini2903) reported from Havant, England@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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It Will Get Better (@GCycles1) reportedCongratulations to @O2 for having the worst App experience I’ve had for a long time and the least flexible plans around. I have three phone numbers with a combined monthly data of 120gb yet I cannot share that data across the three plans.
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Mr J (@MrJb43744224) reported@Joff_L @O2 Try smarty been with them 3 years 80g £10 and never had a price rise
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Lilith Tuylor (@lilith15016) reported@O2 O2 make it almost impossible to access the site. Poor signal, no customer care, and customers are tolerated, not welcome.
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Rowland J (@rowlandjobson) reported@O2 you have me on hold for 10 mins while my friend has a seizure !!! You stopped my service !!!!
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LT (@TownsLt) reported@O2 Can you stop the constant emails and threats of debt recovery going to call us we do not owe any money our account was shut down by Abdul weeks ago and his manager agreed that nothing was owing on our account. !!
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Gary (@regicfc) reported2026 and i still have to dial the top up number to top up my phone rather than the @O2 application. Since your merger with virgin the application is actually so poor constant log jn via email it doesnt approve ur verification try again it accept but nothing happens on the app.
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Justin Tan (@JustintanUk) reportedHaving issues with my 02 priority tickets at Vue. @O2 please help it says the code has been redeemed on the Vue website but it hasn’t and I have 3 kids upset they can’t watch Mario tomorrow!
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Nick A (@mobynick303) reported@O2 hi, I have been reporting for the last 3 weeks of connectivity issues ( ie no connectivity) in the NG4 area and still keeps coming back as 'no issue'- there is no obvious way of escalating this, how do I go on?
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Suzannah (@Suzannahhxyp) reported@O2 I’ve sent a DM but haven’t had a response since Friday. I still cannot connect my Apple Watch to my o2 account — setup is showing outdated 2019 terms and not creating a new connection. Store support couldn’t fix it. Please can someone look into this urgently?
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S.Nas (@WaylandKawa) reported@O2 Hello, the O2 signal strength is weak on Stockton Road in Hartlepool. Is there a reason for this?