O2

O2 Outage Report in Horndean, Hampshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Horndean, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horndean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Horndean, Hampshire, England 04/16/2024 16:35

April 16: Problems at O2

O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horndean, Hampshire, England

The most recent O2 outage reports came from the following cities: Portsmouth, Havant, Midhurst, Cosham and Waterlooville.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Total Blackout
United KingdomHavant Total Blackout
United KingdomPortsmouth Total Blackout
United KingdomMidhurst Phone
United KingdomMidhurst Phone
United KingdomHavant Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Horndean, England

Latest outage, problems and issue reports in Horndean and nearby locations:

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    Wtf @O2 has somehow turned on my adult content filter without me asking too. Not happy about this

  • B3Cx_ Becci (@B3Cx_) reported from Portsmouth, England

    @ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

  • Danny1972boy Daniel Blakey (@Danny1972boy) reported from Waterlooville, England

    @O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

  • MissTimeBunny Kellie Alice Johnson (@MissTimeBunny) reported from Portsmouth, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • sarahward881 Sarah 🐙🦀🐟 (@sarahward881) reported from Havant, England

    @O2 I need help keeping my number having recently switched to you. Gave my PUK but given a new number anyway. Can’t seem to access help via phone, website, messaging service or app. Please assist / advise!

  • CharlieOake Charlotte Oake (@CharlieOake) reported from Fareham, England

    @O2 I have been into my local branch who have looked into this and was told ‘it does seem a bit much... you just need to pay’. Very unhelpful customer service im afraid to say

  • kidsonthebchain New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England

    @O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2

  • barnabuswatson James Watson (@barnabuswatson) reported from Waterlooville, England

    @egg_ay @O2 Mr krabbs would never

  • NamuGriff Namu Griff (@NamuGriff) reported from Portsmouth, England

    Seems @O2 is having issues in Portsmouth today.

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

  • nini2903 Neenie (@nini2903) reported from Havant, England

    @O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Portsmouth, England

    @O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

  • petekitching Pete K. 🇬🇧 🇪🇺 🇩🇪 (@petekitching) reported from Fareham, England

    @O2 Just been to store to upgrade 2 phones. Given price £10 a month each dearer than competitor. Not willing to match. How to lose a customer of 26 years in one easy lesson. Not good business. Even my insurers will negotiate to keep the good business of an easy customer.

  • mikecheeseman72 Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • barnabuswatson James Watson (@barnabuswatson) reported from Waterlooville, England

    @O2 my McDonald’s code today wouldn’t scan, staff couldn’t help as code or wr wouldn’t work, wasted journey. Brilliant.

  • rachelbymustang Rachel Marian Digby (@rachelbymustang) reported from Portsmouth, England

    Really fed up of being 31 and @O2 who has all my details including my date of birthday still say I'm not old enough to use websites like @AnnSummers I'm 3 bloody 1. Just let me buy a damn bra for **** sake.

  • madonadventure Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • dazkimber d kimber (@dazkimber) reported from Portsmouth, England

    @O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

  • 1980BTK BTK (@1980BTK) reported from Havant, England

    @O2 what’s occurring with the service down in gods country ? Po4 absolute no service at all 😩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Aaron_787 Aaron (@Aaron_787) reported

    Literally the WORST experience upgrading with @O2. I wish I hadn’t bothered now. 5 days later and my phone which I’m paying for and unable to use is just going hub to hub with the delivery provider. Nobody can tell me why or give a reason. Disappointed doesn’t even come close 😩

  • AsifBinO Asif Bin Owais (@AsifBinO) reported

    @SalmanQamar27 @ThreeUK @O2 Worst reception and disgraceful costumer service.

  • MizanThePoet Mizan ThePoet (@MizanThePoet) reported

    OK that is it, I HAVE HAD ENOUGH OF THIS CRAP!!! Ever since upgrading to @O2 I have had issues with calls in my area (Harrow). I have just gotten off a call and the line was really bad, I am trying to call my house & its not going through. I am stressed! I want compensation!!

  • ktbeevo Kate Beevers (@ktbeevo) reported

    @richwinniejones @O2 I’ve been with them for forever. But I recently had some bad service, which was sorted. But I noted they had a cool robot logo and shared a robot I designed in 2010 for my nephew. They then sent me this little surprise package. 🤖

  • Darkfearytales Vix (@Darkfearytales) reported

    @O2 I spoke to two advisors in customer service and also the insurance department? I was on the call for 45 minutes?

  • wanjirukarra Ciru Karanja • ruthy (@wanjirukarra) reported

    My experience with @O2 Twitter customer service has been so much better than when I call , they hang up on me when I called

  • akapoo11 Amish Kapoor (@akapoo11) reported

    @O2 could someone tell me how to call customer service at o2, as I don’t see any option on your main menu to connect to customer service ?

  • richwinniejones richard wynne jones (@richwinniejones) reported

    @ktbeevo @O2 Been with 02 for about 20 years never had a gift off them. How do people get them

  • irbrooks1 Ian Brooks (@irbrooks1) reported

    @O2 Hi thanks for the help. Phoned customer services and they think my Sims age is the problem. New one on its way which is unregistered. Swap my sim will help me install it. Do i open that help page on my phone then follow the instructions?

  • RC_123_ RC (@RC_123_) reported

    @O2 @MatWelbourn I'm having the same issue - can't access my O2 account via the app or website