O2 Outage Report in Hillsborough, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hillsborough, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillsborough, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hillsborough, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, and Ballynahinch.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Internet | 9 days ago |
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Phone | 22 days ago |
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Internet | 29 days ago |
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Phone | 1 month ago |
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Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Hillsborough, Northern Ireland
Latest outage, problems and issue reports in Hillsborough and nearby locations:
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern IrelandHow do I make a complaint with @O2
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leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Niamh Thornbury (@niamharmagh11) reported from Lurgan, Northern IrelandIs anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke
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ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Rob McAdam (@mcadam_rob) reported from Lurgan, Northern Ireland@coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠
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Blah Blah Blah (@UlsterMag) reported from Banbridge, Northern Ireland@O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandGreat customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Em (@EmGymMum) reported from Belfast, Northern Ireland@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern IrelandI assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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kierankane (@kkanecelt) reported from Belfast, Northern Ireland@o2 is the worst shittiest network I've ever been on in my life
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Smithy (@gobshitechris) reported@wheresnicktoday @O2 I’m with EE and haven’t had a problem all weekend 😝
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Squeaky (@SqueakySays) reported@O2 I urgently need to speak with you as well - it’s 4 days now, with 2 O2 phones and NEITHER of them active with a signal. A change of contract/sim really shouldn’t be this hard, especially O2 to O2 🤬🤬
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Kat (@Kat71645262) reported@O2 am I not able to speak with customer services today? I just tried calling 202 and the lady said sorry we're not here today?
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Yvette Marie (@YvetteM94) reported@o2 why am I paying £40 a month and still can’t get signal! What is wrong with your network?
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Al Smith (@htimsAJ) reported@O2 how do i go about cancelling my contract. Your service as it stands is pathetic. I Pay for 5G and never get any internet service. A total failure on your behalf to provide the service in which i pay for.
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Legxy (@LegxyTTV) reported@O2 if i dont have a priority ticket but on the o2 network will i still get fast track access with a standard ticket
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john (@jhargie4) reported@O2 @o2 @LutzSchueler spoke with complaints team who was more interested in telling me I’ve received discount I was not entitled too rather than addressing my complaint. He’s apparently sending my deadlock letter so I can raise with the ombudsman after he removes my discount
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Jamie Wildman (@JWildman1990) reported@O2 @DPDgroup_news ordered a new phone Friday, next day delivery. Surely this should’ve been delivered Saturday. DPD are atrociously bad for deliveries I am not happy! It’s been in the Birmingham hub since Friday and hasn’t moved as of yet! Fuming
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Rose Chilcott (@rcat35) reported@O2 I am a new customer and struggling to get signal on my phone. I'm getting a lot of emergency calls only and rarely get Internet. Its the worst network I've had. Not happy
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vix (@lil_washyu) reported@O2 @O2 disgusting customer service! Had multiple contracts with you for years never missed a payment… Daughters contract phone seized by police for a grooming ring investigation last year. O2 wouldn’t freeze account as connection needed to remain live…