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O2 outages and service status in Hillsborough, Northern Ireland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hillsborough, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hillsborough, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillsborough, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hillsborough, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, and Ballynahinch.

CityProblem TypeReport Time
Ballynahinch Internet 15 days ago
Belfast Internet 16 days ago
Belfast Phone 29 days ago
Belfast Internet 1 month ago
Belfast Phone 2 months ago
Belfast Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hillsborough, Northern Ireland

Latest outage, problems and issue reports in Hillsborough and nearby locations:

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month

  • jtoal
    James Toal (@jtoal) reported from Belfast, Northern Ireland

    @O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.

  • MrsZouZou
    Zoё Pritchard (@MrsZouZou) reported from Donaghcloney, Northern Ireland

    @O2 The name is Zoë and I’ve already checked for faults in the area and switched my phone on and off. Nothing has improved your service.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • niamharmagh11
    Niamh Thornbury (@niamharmagh11) reported from Lurgan, Northern Ireland

    Is anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • RunRosyRyanRun
    Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!

  • mcadam_rob
    Rob McAdam (@mcadam_rob) reported from Lurgan, Northern Ireland

    @coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • leannereid1988
    leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.

  • paulmcerlane
    www.paulmcerlane.net (@paulmcerlane) reported from Crumlin, Northern Ireland

    @O2 are there network issues in N.Ireland??

  • ScottD_DJMS
    Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • DonnellyWAFC
    Conor Donnelly (@DonnellyWAFC) reported from Belfast, Northern Ireland

    @O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeRoberts68
    Mike Roberts (@MikeRoberts68) reported

    @O2 And I cannot send a DM to O2 as they are not following me, which surely they know. So just another example of being fobbed off, but, looking to the general public like they are trying to help! O2 - Don't tell me to DM you when you know I cant!

  • UlsterMag
    Neill (@UlsterMag) reported

    @O2 Any idea how I can cancel a Disney+ subscription? As an extra?Get as far as remove, but it asks me to choose another plan.

  • TeresaBourne
    Teresa Bourne (@TeresaBourne) reported

    @O2 for months now will have been dealing with VMO2 tech support as I am unable to access my o2 account. Security code gets sent to some unknown phone no which is not mine then it asks me to enter account recovery words which I don't have.

  • Timmsantiques
    S & S Timms Antiques (@Timmsantiques) reported

    @O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?

  • SoccerSportvas
    Selahattin Karaman (@SoccerSportvas) reported

    I regret switching to O2. Despite showing full 5G signal across London, my internet barely works. Pages won’t load, WhatsApp just keeps buffering, and basic browsing is almost impossible. I’ve contacted customer support multiple times. @O2

  • Gilly2028
    Richard Giles (@Gilly2028) reported

    @O2 I’ve recently moved from Sky Mobile to O2, I can’t believe O2 actually charge you for sending MMS messages in 2026, 87p a message. Bear in mind Sky piggy back off of O2, I’ve never been charged for MMS.😳 😮 Have I made a big mistake moving to O2?

  • cluzyy
    klowee⁷ (@cluzyy) reported

    @O2 u dont need to interrupt the hold music every 30 seconds i know im waiting!! I know ur gonna put me through!! Cutting off the music so often makes me think someone is answering STAWP

  • _DaveCross_
    Dave (@_DaveCross_) reported

    Dear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future

  • Joses_World
    Basic with Life (@Joses_World) reported

    I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

  • Andypled
    bob (@Andypled) reported

    @O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?