O2 outages and service status in Hillsborough, Northern Ireland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hillsborough, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hillsborough, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillsborough, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hillsborough, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 2 months ago |
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Belfast
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TV | 2 months ago |
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Belfast
|
Internet | 2 months ago |
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Belfast
|
Internet | 2 months ago |
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Belfast
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Wi-fi | 3 months ago |
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Belfast
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Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hillsborough, Northern Ireland
Latest outage, problems and issue reports in Hillsborough and nearby locations:
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Em (@EmGymMum) reported from Belfast, Northern Ireland@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern IrelandHow do I make a complaint with @O2
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Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app
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Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern IrelandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Zoё Pritchard (@MrsZouZou) reported from Donaghcloney, Northern Ireland.@O2 sitting in a power cut, but at least I have full 4G signal…. Despite what my phone shows, nothing is updating and have been forced to hotspot off my husband’s EE signal… not your finest hour!
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Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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padraig mc crory (@padraigmc1988) reported from Belfast, Northern IrelandIs it just me or has @O2 phone signal went to the absolute dogs?
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandGreat customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern IrelandI assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Zoё Pritchard (@MrsZouZou) reported from Donaghcloney, Northern Ireland@O2 The name is Zoë and I’ve already checked for faults in the area and switched my phone on and off. Nothing has improved your service.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland@DPDgroup_news @O2 your service is a joke
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Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland@O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Mollon (@BeckyMollon) reported@O2 It started working at 10:05. Unfortunately the venue I want isnt doing VIP in the presale after all that! Thanks for your help anyway.
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🇬🇧 Peter Shelley 🇬🇧 (@PeterShelley25) reported@MissWittank @O2 That’s a breach of contract by O2 so you should be free to terminate your contract without penalty
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Robert Kondrat (@NinjaNetworkz) reported@O2 Can you investigate a possible Emergency Alerts Cell Broadcast issue around RG18? Two separate O2 phones at the same location failed to receive the UK Gov wildfire Emergency Alert on 14 August. Both were on 4G/5G with Emergency Alerts enabled, and alert history is empty.
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Paul (@PaulS87W) reported@O2 can you please sort out you log in process to get into my o2 to pay a bill on a laptop. It’s an absolute joke of a process. I log in and I’m prompted to log in again to pay my bill. What’s the worst that’s going to happen someone’s going to pay my bill for me?
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Mxdz (@ImMxdz) reported@O2 Hi, my phone has been saying I have no service etc for a few days now. Now the emergency alert went off, it keeps going off every 10 minutes. Can you please sort
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Blaze 3D (@Weezyblaze77) reported@O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices
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James Blatch (@JamesBlatch) reportedI'm on @O2 When I leave the house I expect zero signal until I next get to Wifi. They appear to have given up maintaining their cell infrastructure.
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Neil Lilly (@NeilLilly) reported@O2 No signal at all in Aberdaron. No signal in Porthmadog and no signal in Beddgelert. What am I paying for with this rubbish service?
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Jonathan Stewart (@jonaths) reported@O2 @o2businessuk I'm not sure what's going on with you at the moment, but your customer service atm is truly shocking. All of your comms channels are broken - I'm trying to upgrade, and it's impossible to speak to anyone
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T Haslum (@THaslum) reported@O2 Nice add, not much good as my wife’s O2 service has been off for over 24 hours now. I left O2 a year ago. The website says people are working on the issue but when my wife called O2 she was told there were no issues, which is it ?