O2 Outage Report in Hillsborough, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillsborough, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillsborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hillsborough, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hillsborough, Northern Ireland
Latest outage, problems and issue reports in Hillsborough and nearby locations:
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Niamh Thornbury
(@niamharmagh11) reported
from
Lurgan, Northern Ireland
Is anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke
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Blah Blah Blah
(@UlsterMag) reported
from
Banbridge, Northern Ireland
@O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Rob McAdam
(@mcadam_rob) reported
from
Lurgan, Northern Ireland
@coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠
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Mad Madame Em
(@Utter_Dil_Emma) reported
from
Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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aheadless
(@aheadless) reported
My phone isn't receiving SMS messages from certain people @O2 . I can send, I have tried 2 phones. Some sort of network blocking?
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Liam
(@Liam_The_Red) reported
@O2 @aheadless @grok why can o2 no longer offer support on Twitter / X
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Kelly Holland❤
(@kellyjholland) reported
@Karrisbella @O2 @O2 Currently have a 343 minute wait on live chat because the first person couldn’t deal with the enquiry and has transferred knowing full well they’ll be closed by the time I get through, been on hold an hour trying to speak to someone AGAIN!!!!! Absolutely appalling service
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Jonathan Wilcox
(@Coxy847) reported
@Nippyted @O2 @youfibre Oh wow, that is terrible
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Lee Hill 8️⃣
(@teamhill888) reported
@O2 without doubt the most shambolic and shameful upgrade process. Ordered paid and new phone set up, transferred mobile service and nothing works 2 days on with chat and CS and now in store and they can’t sort it Beyond terrible
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tristansummers
(@tristansummers) reported
@O2 @aheadless Sounds like a cop out answer to me. Would love more technical details of why you can no longer support via twitter
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Jason
(@therealjpod) reported
@O2 I keep getting network updates via SMS and email even though I'm no longer a customer. I can't stop them as there is no unsubscribe feature
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Neil Weatherall
(@neil_j_w) reported
@O2 how do we speak direct to the “containment team “ please. This is the team who write letters for credit referral errors , or so we have been told.
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Beelin
(@beelinbaxter) reported
@O2 have forgot my voicemail PIN, so can't reset it myself. How do I get help to reset?
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Gully-Bob
(@gullybobbins) reported
@O2 what are you playing at?You have been charging my 78 year old father for two mobile phone contracts instead of one for the last 2 years. He’s 50% blind, with only one leg and you have just told him to walk 4 miles into town to cancel his contract instore! Really? Really?