O2 Outage Report in Hillsborough, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillsborough, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillsborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hillsborough, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Lisburn |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hillsborough, Northern Ireland
Latest outage, problems and issue reports in Hillsborough and nearby locations:
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Niamh Thornbury
(@niamharmagh11) reported
from
Lurgan, Northern Ireland
Is anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Rob McAdam
(@mcadam_rob) reported
from
Lurgan, Northern Ireland
@coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Blah Blah Blah
(@UlsterMag) reported
from
Banbridge, Northern Ireland
@O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miz Browne
(@miizbrowne) reported
@O2 I have just transferred over to O2.. I requested my Number to be transferred however this hasn’t happened.. the network I am getting is very poor and now I am currently receiving no service. I have private messaged and facebooked with no response!
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🏴🇪🇺 Rebel Scot
(@Ind3pendent7) reported
@O2 My mum is in hospital & I can’t even call her, I can’t even call hospital to book a visit! You don’t care! I’m not even treated like a human being! When I’m back on my feet I’m done being a customer of yours, over 10yrs of loyalty finished off by inhumane attitudes!
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Tynn
(@tynn_angus) reported
@O2 i have been waiting over 2 weeks for a refund? help me out please
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Kyle Stuart-Woodard
(@kyle_sw) reported
@O2 my priority qr code for McDonald's Chicken Selects is not working, it's saying it's already been used. I've used the app for the past two Tuesdays, this is the first time it's done this. Please help, I was looking forward to those. Thanks
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Raj
(@RajYallamilli) reported
@O2 code not working
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bruhhhh123
(@RobloxTrump18) reported
@O2 my girlfriend isn't able to connect via data with you guys at the moment. Any idea what could be causing the problem?
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Dr Katy Layton-Jones
(@seefootnote) reported
@O2 I know maintenance is necessary, but no phone service until 8pm tomorrow night = nearly 48 hours with no service. Can't you focus on overnight works? Phones are essential for people work from home.
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Chris Bellerby
(@bellerby_chris) reported
@O2 I have been with you now for going on 9 months, I had an average service to start with but over the last few months it has gotten worse, I am also get the annoying message "sometimes our network gets busy in this area when" I have to @EE for data now as yours is unworkable
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Rajiiv Saraff
(@rajiv_saraf) reported
@O2 Have responsed over DM . You guys have some@really frustrating tariffs while international roaming and more than anything u guys have charged me with my uk number data network being off . How can this be possible ? I need my GBP 25 refunded for last and this month
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Bryony Cannings
(@BryBryCan) reported
@O2 McDonald code not working. Tweeting is apparently the only way for support. First said code not valid and then it had already been used.