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O2 outages and service status in Hillsborough, Northern Ireland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hillsborough, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hillsborough, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillsborough, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hillsborough, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, and Ballynahinch.

CityProblem TypeReport Time
Ballynahinch Internet 14 days ago
Belfast Internet 14 days ago
Belfast Phone 27 days ago
Belfast Internet 1 month ago
Belfast Phone 1 month ago
Belfast Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hillsborough, Northern Ireland

Latest outage, problems and issue reports in Hillsborough and nearby locations:

  • EmGymMum
    Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • mcadam_rob
    Rob McAdam (@mcadam_rob) reported from Lurgan, Northern Ireland

    @coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠

  • UlsterMag
    Blah Blah Blah (@UlsterMag) reported from Banbridge, Northern Ireland

    @O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.

  • columcoyle
    Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

  • apallan
    ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • columcoyle
    Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

  • AskkeithInfo
    askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!

  • Utter_Dil_Emma
    Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern Ireland

    I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.

  • kkanecelt
    kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • leannereid1988
    leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • BrendanB2
    Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • niamharmagh11
    Niamh Thornbury (@niamharmagh11) reported from Lurgan, Northern Ireland

    Is anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • SWAshleigh
    Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland

    How do I make a complaint with @O2

  • UberGeekFanboy
    Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CathrynPeoples1
    Cathryn Peoples (@CathrynPeoples1) reported

    @O2 @mikejibson I'm in Northern Ireland and have been affected today and yesterday. I can't connect at all today on the O2 network.

  • BishRocks1
    MissyKMD (@BishRocks1) reported

    @O2 I’m loosing the will to live I never have any signal where I live. If I need to make a call or answer a call I have to walk half way up the street to even try hearing anyone And even then I can’t hear them and it cuts off. It’s ridiculous!!! 😡

  • andrew_axfordGB
    Andrew Axford 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@andrew_axfordGB) reported

    Hey @tescomobile @o2 - my wife can't make or receive calls but my phone and our 4g internet is working fine. What's the problem? When will it be sorted?

  • jackiedee1969
    Jackie Desposito (@jackiedee1969) reported

    @MikeeP1981 @O2 @SkyUK We have had the same issue here in Southport for the last 4 days - was told should sorted by with received an update this evening now saying you 13th. Not great when family member is on hospital !

  • JAMIEAM92
    Jamie Aiden 💜 (@JAMIEAM92) reported

    @O2 when is the network going to be back up and running I've not been able to make or phone calls all day

  • danb94_
    Dan (@danb94_) reported

    @O2 Does anyone actually work at your call centres? I’ve spent 2 hours of my day trying to get in contact with you. New customer and not impressed…

  • stevief_1
    Stevie F (@stevief_1) reported

    @O2 any chance of a reply to my DM? Absolutely appalling service

  • TriDorisimo
    Karen G (@TriDorisimo) reported

    @O2 No you didn’t - as I said I was on a US sim I got at the airport the entire time I was in the US - you can’t break down anything and there’s no detail of any charge just the disappearance of £30

  • meganevans81
    Megan Evans (@meganevans81) reported

    @O2 im amazed with less than a month of my contract left your sales team wouldn’t offer an early upgrade, even when I said I was going to leave the network otherwise, they should be better retained in customer retention. Currently paying £55pm for an iPhone XS - abysmal

  • Orfie40Arab
    Erfan Arab (@Orfie40Arab) reported

    We are disappointed with @O2 service, overcharging and broken promises. Waiting time to speak to their help services takes one hour without reply. Online help is too busy. There is no one to talk to. Shame #O2