O2 outages and service status in Hillsborough, Northern Ireland
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- O2 generated 0 outage signals in the last 24 hours around Hillsborough, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hillsborough, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillsborough, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Hillsborough, Northern Ireland
Latest outage, problems and issue reports in Hillsborough and nearby locations:
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Niamh Thornbury (@niamharmagh11) reported from Lurgan, Northern IrelandIs anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke
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Zoё Pritchard (@MrsZouZou) reported from Donaghcloney, Northern Ireland@O2 The name is Zoë and I’ve already checked for faults in the area and switched my phone on and off. Nothing has improved your service.
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandGreat customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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kierankane (@kkanecelt) reported from Belfast, Northern Ireland@o2 is the worst shittiest network I've ever been on in my life
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billy (@billyjatkins) reported from Belfast, Northern Ireland@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮
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Conor Donnelly (@DonnellyWAFC) reported from Belfast, Northern Ireland@O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland@virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish
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Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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www.paulmcerlane.net (@paulmcerlane) reported from Crumlin, Northern Ireland@O2 are there network issues in N.Ireland??
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Ian Robinson (@IanRobinson) reported from Dundonald, Northern IrelandIs a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.
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Em (@EmGymMum) reported from Belfast, Northern Ireland@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Monk (@i_Charizard) reported@virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite
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Lincs Lass (@Nmxx1734) reported@O2 Hi, are you having issues in the LN11 area (Louth, Lincolnshire)? The service checker says it's perfect 5G, but it really isn't! People are talking about it on the FB community pages. You can't get on banking apps, send or receive on WhatsApp or Messenger, nothing at all!
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Jade (@Jade66755388) reported@O2 Why tell me my signal issue is resolved when it’s not! I’ve been stuck like this since March why won’t you sort it? I want compensation or I will take it further!
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Lauren Turner (@BabyfaceLau) reportedAnyone else’s signal been absolute 💩 on @o2 recently?!
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PTMXI93 🪩🐎🌹 (@PTMLambey) reported@O2 please help me, I have a query regarding my bill, the chat feature just bounces me off the my O2 app and I can’t get through on the phone
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Darren Evans 🏴🇮🇪 (@dazz20) reported@BelfastGiants @O2 They are shockingly bad
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Steeley (@djsteeley) reportedEmail from @O2 did I need satellite coverage, great if bagging munros in Scotland, or alternatively trying to get a phone signal in Kirkintilloch, Chryston, @glasgowfort or @hyatt hotel in Stratford. 📱
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Matthew Ridsdale (@MattRidsdale) reported@O2 Well, I have never known anything as utterly shambolic as your customer service! Another two hours wasted tonight trying to help my mum resolve an issue with that occurred in JUL2025! Still no sign of a resolution. Come on, let's get it sorted. This is beyond a joke.
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John Till (@JohnTillUK) reportedMy saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.
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Take That, Clouds (@TakeThatClouds) reportedHow daft is @O2 customer services? "I need a new eSIM for my replacement phone" "OK, to verify your identity we need to text a code to the phone number linked to your account." "But that's the phone that isn't working. That's why I need a SIM." "Sorry sir, I cannot help you."