O2 Outage Report in Hillsborough, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillsborough, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillsborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hillsborough, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Ballynahinch and Banbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Ballynahinch |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hillsborough, Northern Ireland
Latest outage, problems and issue reports in Hillsborough and nearby locations:
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Mad Madame Em
(@Utter_Dil_Emma) reported
from
Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Rob McAdam
(@mcadam_rob) reported
from
Lurgan, Northern Ireland
@coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠
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Matt Johnston
(@cimota) reported
from
Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Blah Blah Blah
(@UlsterMag) reported
from
Banbridge, Northern Ireland
@O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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marthysdad
(@flippdesigns) reported
Scam Warning - if you with O2 and you get a call from this number 0333 188 2196 just hang up, it’s a scam. They are trying to get you to give them a security code which O2 explicitly advise not to share with anyone including anyone from O2. #O2scam @O2
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Chris
(@Chris135794) reported
@O2 any chance of a reply? Pretty sure my sim has an issue?
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TeeQ100
(@TeeQ100) reported
@O2 are you not bothered about the horrendous service in central Manchester?
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Heulwen
(@sunshineinwelsh) reported
@O2 The items in cart were all from the linked section. The problem wasn’t that it wasn’t taking the discount off, it just wouldn’t accept the code to apply to the cart. In red it said “Oops! The promo code you entered is invalid. Please check the code and try again.”
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Anna Gordon
(@AnnaGordonPics) reported
Third working day unable to receive calls and text messages to my phone, 7 calls to customer services still not working. Not great for a freelance photographer @O2
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Jamie N
(@JL19393021) reported
@O2 Account showing as Wifi Calling active, phone saying it isn't, and when I try to turn on, says contact O2, Rang support, they said reset my phone, done that, no luck, can I get some actual support?
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Stephen J Nels⭕️n
(@stephenjnelson) reported
@o2 - failed direct debit, don't re-request, send snail mail and tell you they'll cut you off in 7 days from date of letter. Dated 6th dec arrives 12th dec. Cancel direct debit. Literally any other company - reapply for direct debit amount again a week or so later. 🤯 #stoneage
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Dan G
(@Gr8Customer) reported
@O2 And except the O2 customer ‘service’ team who seem to be incapable of getting my new O2 phone connected to their network despite speaking with them for Over Nine Hours Since 26th November
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Thomas
(@thomasselby_) reported
@O2 please stop doing essential works in my local area, every time you do my signal gets worse :)
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Dan G
(@Gr8Customer) reported
@O2 Stick with it @O2, nothing like a phone call to deal with issues - instead we have to play Twitter DM tennis with huge chunks of time in between? It’s almost 2023 and all the tools you could dream of are available to help you document issues and give great customer service. :-/