O2 outages and service status in Hillsborough, Northern Ireland
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- O2 generated 0 outage signals in the last 24 hours around Hillsborough, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hillsborough, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hillsborough, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Hillsborough, Northern Ireland
Latest outage, problems and issue reports in Hillsborough and nearby locations:
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Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland@O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?
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Conor Donnelly (@DonnellyWAFC) reported from Belfast, Northern Ireland@O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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James Toal (@jtoal) reported from Belfast, Northern Ireland@O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
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Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland@DPDgroup_news @O2 your service is a joke
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Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland@O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Em (@EmGymMum) reported from Belfast, Northern Ireland@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandGreat customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland@LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!
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timjacko09 (@timjacko09) reported from Ballygowan, Northern Ireland@O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!
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leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland@O2 AirPods and 🎅 is looking after them! Again fantastic service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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john (@jhargie4) reported@o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer
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KopiteinPoland (@KopiteinPoland) reportedBefore @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney
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TJ (@teejwxm) reported@O2 Every one in my workplace is having issues.
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#BurnhamthefakePM #NeverLabour (@EmmMurray211) reported@O2 any chance of some support for my daughter after her phone was stolen? The level of support @Ofcom so far, has been absolutely abysmal. It would be good to find someone who actually cares!
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STEVEN LOATES (@Loatesy95) reported@O2 I’ve travelled all over the place this year and I’ve just started noticing how frequent it drops off. Motorways, town centres, the whole area around my house. Not something I had issues with before but this year it seems to be getting worse
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Andrew Ward 🇬🇧🚜 (@wheat_daddy) reported@O2 Can you please tell me what is going on with your network? The signal has been dire in the last month or 6 weeks and it’s not just my area, LN5. You have a mast 1 mile from me. I can’t hold a conversation now unless on wi fi at home. My contract has expired but i wont renew with current situation. Ive been with you years because the signal has been very good, not now though.
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GN 🇬🇭 (@_Greazemoden) reported@O2 you guys have the worst connection I’ve ever seen Bmt **** you
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Mitch Hirsty (@mitchhirsty) reported@BluesnJazzxx @O2 They have known about this issue for a few months now but don’t want to take responsibility and actually fix it. It’s the same on the website too. Someone seriously messed up and it would seem that O2 don’t care. They have become prawns. No backbone and full of shite
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Jon Thompson (@JohnnyFocal) reported@O2 I have many times - Can you explain your issue?
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Andrew (the *****) (@Andrewislington) reported@JohnTillUK @O2 I’M HAVING THE EXACT SAME ISSUE I literally do not have the time to pick up the phone every time