1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Ebbw Vale, Wales
O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ebbw Vale, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, and Treharris.

CityProblem TypeReport Time
New Tredegar Total Blackout 15 days ago
Treharris Phone 1 month ago
Porth Phone 4 months ago
Abertillery Phone 6 months ago
Abergavenny Internet 8 months ago
Blackwood Total Blackout 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • Shaunalj93
    Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • StephenADwyer
    The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • SamHallWales
    Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • BriceViki
    The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales

    Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • Hayeley
    Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • EndOfTerror
    End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • andrewhillandCo
    andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • ImogensMind
    👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave99Cross
    Dave (@Dave99Cross) reported

    @O2 what’s the issue today with your network? Why so slow

  • ClareEGabriel3
    Is it me? 🤷🏻‍♀️ (@ClareEGabriel3) reported

    @CotswoldLadyB @O2 We sacked off O2 on the outskirts of Worcester. It was truly pitiful. We had 2 painful years of truly abysmal service pretty much wherever we went. Went back to @EE hurrah

  • CotswoldLadyB
    Countess Bathurst (@CotswoldLadyB) reported

    @ClareEGabriel3 @O2 @EE Am genuinely contemplating that move. Our house is actually in the town centre, and not only do you get about two bars of service, but usually 3G and if you’re really lucky 4G. But that’s only if you stand on your head and recite Shakespeare…

  • sarahwrightuk
    Sarah Wright (@sarahwrightuk) reported

    @O2 your website not allowing me to login. On website or app. Just endless redirection to same broken login page….

  • LeonaraLondon
    Leonara (@LeonaraLondon) reported

    What has happened to customer service in England? 91 emails to @O2 and not one English sensible reply. @skytv email when they can be bothered and ask stupid questions like “are you the account holder”. No you ***** I’m doing it for fun and @wandbc take three weeks to answer a question. Mental.

  • TomTestsTech
    TomTestsTech 📱 (@TomTestsTech) reported

    @O2 Your new login page to MYO2 is broken, unable to login.

  • medievaljews
    Dr Dean Irwin (@medievaljews) reported

    The customer service @O2 is absolutely shocking. Lost my phone so went to replace it. Was told in store not an issue, except they didn't switch the airtime plan. Go in today, they tell me it can't be done in store so tells me to phone - 1/

  • N8theGr886
    Handsome Nigward (@N8theGr886) reported

    @O2 DO NOT USE #O2 NO NETWORK COVERAGE FOR FOUR MONTHS!!!!!! CUSTOMER SERVICE "HELPLINE" IS A DEAD END, LIVE CHAT IS USELESS DO NOT WASTE YOUR MONEY!!!!

  • mre6243
    MR Entertainments (@mre6243) reported

    Sick, sick, SICK @O2. Spent THREE DAYS trying to do what should have taken ten minutes. Upgrade website not working, orders being created then cancelled. On a call for TWO HRS yesterday. Can never get to speak to anyone in these isles, always Philippines or India. Cancel #O2

  • RngNui1
    Rừng Nui (@RngNui1) reported

    @O2 I genuinely would not have believed that o2 would have worse data network performance than Three!! Having recently switched what I have found is that o2 gets better signal strength than Three in a majority of places , but using 3G !!!! ??? Seriously, 3G !!!??? 😱😤