O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 02/01/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • stuomac88 Stuart Maclean (@stuomac88) reported from Abertillery, Wales

    @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • SamHallWales Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • BriceViki The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales

    Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GrayAustin Graham Austin-King (BBNYA 2020 Winner) (@GrayAustin) reported

    @O2 I can’t send or receive texts and I can’t get through to your customer service sept. Can you help?

  • sunriseblade Jings, crivvens... (@sunriseblade) reported

    @O2 The reception has always been terrible and until you put a mast up this side of the hill it will remain so....

  • quatermass3 D (@quatermass3) reported

    @O2 O2.. the company that lies to its customers!!...over 5 months and Enfield 0pa en2 still only getting poor signals..excuse after excuse..lie after lie..and still poor signal..I have saved all their excuses and lies..now I will take this further!!...they don't care!..it's a joke!😡

  • IanRElliot Ian Elliot (@IanRElliot) reported

    @O2 does the Sony Xperia 1 support wireless charging?

  • Alex65956381 Alex (@Alex65956381) reported

    @virginmedia @O2 Speed boost ??? Virgin media is the worst broadband all they say is contact customer support (useless) constantly low speeds like 3 to 4 mbps unable to do anything and they some how win awards people must be braindead

  • iKrushed iKrushed (@iKrushed) reported

    @O2 My service is next to nothing everywhere I go, even into my home town. 1/2 bars IF that. 4g doesn’t work, I know masts are often down near my area, but that’s not good enough. My sim is only over a year old

  • GroundedTech Ricey - GroundedTech (@GroundedTech) reported

    @matttyler90 @O2 Ah man that sucks

  • cj_sheff Claire Jackson (@cj_sheff) reported

    @O2 very disappointed with the cheerless lack of help I was given in store today. Wouldn’t encourage people to stick with o2. 😔Hope others are getting more help elsewhere.

  • Melissa311213 Melissa.H (@Melissa311213) reported

    @O2 @wolf_butler @VMO2News I’m having same issue

  • kungfuhopper Hymsyyy (@kungfuhopper) reported

    @O2 hello, please tell me how I can cancel my current pay as you Go contract...??