O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent O2 outage reports came from the following cities: Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Phone | |
| Porth |
Phone | |
| Abertillery |
Phone | |
| Abergavenny |
Internet | |
| Blackwood |
Total Blackout | |
| Mountain Ash |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Stuart Maclean
(@stuomac88) reported
from
Abertillery, Wales
@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Shaunalj
(@Shaunalj93) reported
from
Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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The anti-social swimmer
(@BriceViki) reported
from
Llangynidr, Wales
Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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End Of Terror
(@EndOfTerror) reported
from
Caerleon, Wales
@O2 I have a similar problem with @bt_uk
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adz.e
(@itsadz_e) reported
@O2 are services down? I have no network.
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JJ
(@JacobRogers666) reported
@stewIFA @O2 Many have taken out a contract or upgraded with o2 instead of switching network due this weekly perk which everyone loves. No care for customers, just the cheaper option to go to greggs for them
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lauren johnson
(@laurenjohnsonnx) reported
@O2 how long does it take to swap to your network if I provide my PAC number? Also how do I do this
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Mandie
(@themandiespence) reported
@O2 I need help with something on my latest bill please
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Tom Stokes
(@TomStokes63) reported
@O2 Its not a very good look when I’ve had 2 of your agents put the phone down on me when ‘transferring’ to another department. It’s also not a good look when you send me a cheque and a default notice within a month of each other. Even worse when the accounts been closed 2 months
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Robbie
(@rstantonmedia) reported
@O2 its happening everywhere! 5G BARELY works on your network and im paying for it stupidly and 4G just works when it feels like it! When im on the train there is no point getting my phone out because I wont get any messages or any connection until im off it and home Poor service 😞
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Daniel Badzire-Smith
(@DTBSmith) reported
@theclwilliams @O2 I am suffering from the same issue but 5G showing and nigh-on unusable internet in London
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Maria d
(@mcdaid_maria) reported
@O2 help! Someone seems to have placed order with 02 using my details! How do I get this stopped
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debs
(@debsj22) reported
@O2 I’m disappointed to see the weekly Caffe Nero treat has been downgraded to a monthly drink. It was the only reason I have tolerated o2 and their patchy mobile service (non existent in my house).
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David Green
(@DavidGreen2016) reported
Trying to get a PAC from @O2 but getting the runaround. Text reply not working. They even phoned me to tell me to call another number. Then on hold 30 mins, and now cut off.