O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 02/17/2026 03:45

February 17: Problems at O2

O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • BriceViki The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales

    Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamieg993 Jamie 'Gimli' Graham (@jamieg993) reported

    @O2 your customer service is shocking and whomever came up with your IVR system should be fired

  • ShelleyDempsey3 Shelley (@ShelleyDempsey3) reported

    @O2 I need help transferring number with pac code

  • tara1966 🍀 Tara 🐢 (@tara1966) reported

    @VodafoneUK As much use as a chocolate teapot - I'm off. So far I have taken my partner and my daughter from @VodafoneUK to @O2 these past 2 years, looks like I will be going too. No loyalty, been a customer for over 30 years.

  • mark_lakeman Lakemans (@mark_lakeman) reported

    @O2 @Android Update this morn. Mobile data now unobtainable throughout the day & where it is available it's slow & very delayed. Was this an update glitch or network issue. Not great before but awful now. Torbay, South Devon area.

  • NathFerguson Nath (@NathFerguson) reported

    @O2 can I have a email address to put a complain it about your service every week im in the Center of Bristol I have no signal and it’s getting ridiculous so can I have a email so I can put a complain it

  • SuperSkylord Mr Skylord (@SuperSkylord) reported

    @ukhomeoffice Like @thameswater or @o2 when it counts your customer service is useless.

  • AkrapovicN0ddie Martin Grier (@AkrapovicN0ddie) reported

    @O2 hi. My mum got a new 12 month sim from you last week so she can use WiFi calling on her iPhone 6Plus. I have enabled it for her on her My O2 but when I turn it on in the phone settings it says that it needs activated. It’s showing as activated on her account. Can you help?

  • kakaahmed1 A (@kakaahmed1) reported

    @O2 hello I’ve been having issues for the past 2 weeks with calls every where I go I only get one bar! Max 2 I’ve taken my sim out restarted phone e everything... nothing seems to work

  • hlbee_93 Hannah Bober-Kingsley (@hlbee_93) reported

    @O2 I do have access to WiFi but while I appreciate issues occur I’ve been paying my phone bill for the last 9 months without any proper signal in my home town… It’s not really on is it?

  • L90Jake JakeL90 (@L90Jake) reported

    @Yazzeruk @O2 Since they merged with @virginmedia I’ve been having the same 😒 never had issues in all the years been with o2