O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 01/23/2026 07:30

January 23: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AbigailCrumble Abigail Crumble (@AbigailCrumble) reported

    @O2 I have just had a conversation to cancel my air time plan, and given my 30 days notice. I’ve received no confirmation of the cancellation. When will I receive this please

  • kkaur1984 Ms Kaur (@kkaur1984) reported

    @O2 access4u part of o2 help are heartless. They keep throwing in my face how they have helped me, I provided all medical notes to them and request one more extention on plan and they are being bullies and threatening someone who is vulnerable to switch my line! They are bullies

  • edinburghcbt EdinburghCBT (@edinburghcbt) reported

    I have just had the worst ever service from the phone sales team @o2, while trying for the 3rd time to place on order. Hours on phone, passed from pillar post, talked at from a sales member who was disinterested, only to be cut off just before the sale was confirmed! Stressful!

  • crunchybag3229 🎇🍁CrunchyBag🍁🎆 (@crunchybag3229) reported

    @O2 do you still have live help?

  • simonkeenan007 simon keenan (@simonkeenan007) reported

    @simms_herman @virginmedia @O2 Lol, I have nothing to prove or back up, but u just did on behalf of yourself that's, great. Why use a service your sick of being ripped off by, but be able 2 complain about it in a tweet, cancel the service, go to Sky or pay for Netflix, prime n Disney and just pay the internet

  • AbigailCrumble Abigail Crumble (@AbigailCrumble) reported

    @O2 I haven’t just had a conversation to cancel my air time plan. I’ve received no confirmation of the cancellation. When will I receive this please?

  • Alana_Horden Alana Horden (@Alana_Horden) reported

    @O2 how am I supposed to cancel my contract if I’ve already moved abroad? I can’t email. I can’t chat online, you won’t call back an o/s number, and the phone line automation says I need to use the Uk number which I no longer have. This has been SO frustrating, just let me cancel

  • UKHarvick_Fan Jackie (@UKHarvick_Fan) reported

    @O2 how do I make a complaint please ?

  • KevaGriffith7 Keva Griffith (@KevaGriffith7) reported

    @O2 your "helpline" is a joke, been stuck for over an hour with out any luck or any help at all, pathetic!

  • GrahamDLedger Graham (aka The General) (@GrahamDLedger) reported

    @O2 - now into day 2 without an existing number as you ‘try’ to port from Virgin to O2 as part you your VOLT offering. VERY VERY UNHAPPY CUSTOMER who has been a promoter is fast becoming a major detractor.