O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 02/15/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • stuomac88 Stuart Maclean (@stuomac88) reported from Abertillery, Wales

    @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • sarlpar Sarah (@sarlpar) reported from Henllys, Wales

    @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

  • sarlpar Sarah (@sarlpar) reported from Henllys, Wales

    @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • SamHallWales Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • BigDogWrestler 🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales

    @O2 why is my signal often very poor and I mean often and very very poor?

  • BriceViki The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales

    Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • timsig2 timsig (@timsig2) reported

    @O2 Hello, the Disney plus add on just leads to a page that says unable to load this extra at this time. This add on seems to have caused a lot of people grief in the past. When are you going to fix it?

  • shoeboxcottage TheShoeboxcottage (@shoeboxcottage) reported

    @O2 We'll see. I've even visited a store to try to get help with this, only to be handed a phone to ring customer service again.

  • leia_tasha Tasha Leia (@leia_tasha) reported

    @O2 @virginmedia I am still in the process of disputing a case and there has been no help from either companies at all and no way of connecting to someone to talk to!

  • dannyS191187 Danny Stewart (@dannyS191187) reported

    @O2 hi, is there a problem in s35, signal has been poor for a week now including neighbours phones too

  • Sam_McK_88 Sam M (@Sam_McK_88) reported

    @ChefWayner @O2 Directly underneath the mast is the worst place to test, signal goes outwards rather than straight down.

  • shoeboxcottage TheShoeboxcottage (@shoeboxcottage) reported

    @O2 your customer service is dreadful. People screeching and laughing in the background while I'm trying to explain my problem. I can't get anywhere with this. Very frustrating and had me in tears after an hour being passed around from one department to another

  • TeeXCI 夕イウ才 (@TeeXCI) reported

    I’m close to leaving @O2 The signal in my area is TRASH It’s dipped so badly in the past week Time to put on my complaining hat tomorrow morning

  • tashmash29 Tash (@tashmash29) reported

    @O2 Hiya went to get a free coffee from the priority app about 20 minutes ago and the lady at greggs (canary wharf) said the system wasn’t working (and was extremely rude about it) so i’ve now had to pay for my coffee and lost out on my free code. Please help

  • shoeboxcottage TheShoeboxcottage (@shoeboxcottage) reported

    @O2 your customer service is terrible. I spent 90 minutes on the phone with you to prevent you sending me a bill for a phone I didn't open, but returned immediately. It didn't help. You've billed me for a service I never connected to. Disgraceful.

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported

    A big Thank You to Mapisa in the @O2 Customer Service dept for her help yesterday. She was excellent and I really appreciate the follow up email to confirm that a replacement phone was on it's way AND that she'd organised a new SIM too. @o2 - hire more Mapisas, ditch chatbots!