O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 01/20/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • BriceViki The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales

    Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • SamHallWales Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • stuomac88 Stuart Maclean (@stuomac88) reported from Abertillery, Wales

    @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • DaiSmashie Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

  • sarlpar Sarah (@sarlpar) reported from Henllys, Wales

    @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • sarlpar Sarah (@sarlpar) reported from Henllys, Wales

    @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

  • BigDogWrestler 🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales

    @O2 why is my signal often very poor and I mean often and very very poor?

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RedHorseVector RedHorseVector (@RedHorseVector) reported

    @O2 the signal around Chelmsford is awful. I’ve got a medical incident that I need to get to for my wife and I can’t contact her there because your signal is always so bad, messages don’t even go through. I hope you go out of business

  • Michael37822549 the farting cow (@Michael37822549) reported

    Can someone please from @O2 give me a number i can actually speak to someone on about a @virginmedia mobile contract i have the help.line keeps wanting to send a text........i cant receive texts so going round in circles very frustrating

  • Dan01222 Dan_the_man (@Dan01222) reported

    @EnglandRugby @allianz_stad @O2 That’s a slow back line for international rugby. Underwhelming selections tbh. Why not select talented players that will likely flourish at the World Cup.

  • graemeaston G.Bags (@graemeaston) reported

    @EnglandRugby @allianz_stad @O2 Nice to see Asher getting a start, but far too many stale selections, when there are so many fresh options in such great form. Steward was awful last week, apart from one catch before he went off. We know all about Daly & Slade. As for Ewels??

  • CensoredFascist The ‘Censored Fascist’ (@CensoredFascist) reported

    The @O2 complaints resolution representative I spoke to today was the most unprofessional, arrogant, sociopathic person I have ever spoken to when dealing with a business. You do not expect gaslighting and to be lied to and belittled by a paid employee of a company you patronise

  • CensoredFascist The ‘Censored Fascist’ (@CensoredFascist) reported

    The @O2 complaints resolution representative I spoke to today was the most unprofessional, arrogant, sociopathic person I have ever spoken to when dealing with a business. You do not expect gaslighting and to be lied to and belittled by a paid employee of a company you patronise

  • RedHorseVector RedHorseVector (@RedHorseVector) reported

    @O2 the signal around Chelmsford is awful. I’ve got a medical incident that I need to get to for my wife and I can’t contact her there because your signal is always so bad, messages don’t even go through. I hope you go out of business

  • Dan01222 Dan_the_man (@Dan01222) reported

    @EnglandRugby @allianz_stad @O2 That’s a slow back line for international rugby. Underwhelming selections tbh. Why not select talented players that will likely flourish at the World Cup.

  • RedHorseVector RedHorseVector (@RedHorseVector) reported

    @O2 the signal around Chelmsford is awful. I’ve got a medical incident that I need to get to for my wife and I can’t contact her there because your signal is always so bad, messages don’t even go through. I hope you go out of business

  • Michael37822549 the farting cow (@Michael37822549) reported

    Can someone please from @O2 give me a number i can actually speak to someone on about a @virginmedia mobile contract i have the help.line keeps wanting to send a text........i cant receive texts so going round in circles very frustrating