O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent O2 outage reports came from the following cities: New Tredegar and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 New Tredegar |
Total Blackout | |
| Treharris |
Phone | |
| Porth |
Phone | |
| Abertillery |
Phone | |
| Abergavenny |
Internet | |
| Blackwood |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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End Of Terror
(@EndOfTerror) reported
from
Caerleon, Wales
@O2 I have a similar problem with @bt_uk
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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The anti-social swimmer
(@BriceViki) reported
from
Llangynidr, Wales
Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Hanley
(@WayneHanley) reported
WTAF @O2 your call centre just literally put the phone down on me when I asked for my money back for the 2 months you have billed after having moved to a different provider 3 months ago! Utterly appalled #badcustomerservice
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Gem
(@CatFankles) reported
@O2 @BobPlumb7 Lol I love how you respond to this customer (I feel his pain, O2 is awful so far for me too) even though my message was sent much earlier. Still no response from you and I've still got no service...
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Vicki
(@Vicki_Scotty) reported
@davmcj @O2 You’ll see loads of us with the same issue and O2 seemingly don’t care. Spoke to someone today after being ignored on here and got told it’d be done by 6pm today. Nearly half 9 and still no switch over.
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rog saxton
(@RogSaxton) reported
@O2 been waiting 5 days for you to transfer my number to your SIM card. can't get thru to your customer services.
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famelicose
(@famelicose2) reported
@O2 Hi - Another problem sadly. When I upgraded my SIM only to 25GB per month, I specifically asked the person I was chatting with whether it meant I could roam freely up to the 25GB and was told YES! 1/n
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Gem
(@CatFankles) reported
@O2 the best bit is I didn't even request my old number to port today & was told you didn't have a port request on record, so I was holding off on porting (mainly because of your shambolic service so far). Then late last night I randomly got a text saying you're porting it today!
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Scott 🇺🇦
(@barclay1988) reported
Absolutely disgusting customer service from @O2. Avoid them at all costs. I will be leaving at the earliest opportunity. So bloody frustrating. #LeaveO2
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Dowsey
(@fbateallthepies) reported
@O2 I’ve just been on the phone 4 32mins 2 try & pay my bill, I finally got through 2b told .. we r now closed & there is nothing he could do .. then the person on the phone deliberately started 2 say that I was being rude & when I asked 4 his name,he put the phone down #disgrace
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Ron Donaldson - Narrative Ecologist
(@rondon) reported
@O2 I have waited 2 days for switch of old number to new O2 SIM and now I am getting "SIM 1 not provisioned" error. I cannot now ring customer services and chat lines say not available. Can you help me please?
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**** Burger,🏴🇺🇲 100% #BackBoris
(@BobPlumb7) reported
@O2 1st operator said go to store 0 help, 2nd operator never noticed my acct was not active so the number swap the operator arranged got cancelled, 3rd operator sorted my acct but not transfer of old number from 3, total time spent on 3 calls and 1 shop visit = maybe 5-6 hrs