O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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End Of Terror
(@EndOfTerror) reported
from
Caerleon, Wales
@O2 I have a similar problem with @bt_uk
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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The anti-social swimmer
(@BriceViki) reported
from
Llangynidr, Wales
Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Keane
(@codemonkey3350) reported
How rude @O2 really are! Patronising me to try to gain some kind of control over the situation. Your network is terrible, your customer service is terrible, and your service in general is abhorrent
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barbie doll ✨
(@barbsladkova) reported
@leermarkham @StaceDeRoeper @O2 I even went into the store and somehow, when trying to help, the employee locked me out of my account…
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Hollieeee 😎
(@HolzyFerrell) reported
@O2 please sort out your network in the NP20/NP10 area I've had nothing but issues for almost 2 weeks!
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Phil McCabe
(@philmcc1875) reported
@O2 tried to switch phones for the family from Vodafone, possibly the worst decision ever.
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LHOWARD
(@carpediumum) reported
@O2 Please can you help I cannot seem to use 3 or 4G in France it was fine in Amsterdam but not here 🤔 please can you help urgently I am travelling alone and cannot use my data!! I have tried messaging on my02 which is 24/7 think not!
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jenni
(@jennimarjoram) reported
@O2 I’m disgusted with the treatment we have received from o2. They are a heartless company who have nothing in place to help those who fall ill and can no longer speak for themselves. Shocking customer service and lack of consideration to help those who have a dying relative.
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v mwenye
(@vic101072) reported
@O2 O2 has poor customer service and will never resolve a complaint, I have o2 , never to take a contract with them. They have mistreated me. Theydefended incompetent staff , instead of retraining them. Thick before you get a contract with them. That's my review.
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Mike Kuklenko
(@MikeKuklenko) reported
@O2 new o2 phone is broken, contract with o2, your Cheltenham shop told me to contact you direct to get it replaced. 90 min queue (!!!!) on phone hence DM here.
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Larry Lemon
(@larrylemonmaths) reported
Atrocious service from @O2 . They took my local mast down so the internet I needed for my business stopped working overnight. But apparently I still have to pay for the next 30 days even though they’re not providing me with the service I’m paying for.
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Jim Kilpatrick
(@TheJiiMReaper) reported
@O2 good evening 02, I'm wondering if you could help, I still have around 9 months contract with you, but my phone is super slow, some apps barely load, I get messaged several days later, and it's all round lagging on every app. I've had it looked at, and it's not improved?