O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 04/01/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent O2 outage reports came from the following cities: New Tredegar and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomNew Tredegar Total Blackout
United KingdomTreharris Phone
United KingdomPorth Phone
United KingdomAbertillery Phone
United KingdomAbergavenny Internet
United KingdomBlackwood Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • BriceViki The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales

    Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • SamHallWales Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • stuomac88 Stuart Maclean (@stuomac88) reported from Abertillery, Wales

    @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @O2 just phoned o2 to ask why I was cut off for no reason she asked is it this number I well yeah and she put the phone down wow @CitizensAdvice

  • JamesPughie91 James (@JamesPughie91) reported

    @O2. Just had an awful conversation with your "customer service" dept on the phone. Less than useless! No further in actually sorting my issue.

  • xLucyfx xLucyfx (@xLucyfx) reported

    @O2 Hi, I'm not longer a customer with you but I've recently had an email to say you owe me a refund and to provide you with my details. Is this safe and genuine please?

  • dijay1 David Jackson🇺🇦🇺🇦 (@dijay1) reported

    @O2 arrived France yesterday. I have no service! Please advise?

  • aah9713 Aniqa (@aah9713) reported

    @O2 The Fraud team looked into it ONLY after I complained to customer service. They informed Experian for a removal. But now falsely passed my information onto Lowell. @O2 still finding a way to harass me for money when it it’s YOU who should be compensating me!

  • sternejohn John Sterne (@sternejohn) reported

    @O2 In my house at all times, it’s so bad that I’ve resorted to calling most people on WhatsApp. Trouble is whenever I get calls from anyone on landlines they can never hear me.

  • RobstaHendricks Robsta Hendricks (@RobstaHendricks) reported

    @O2 why does Aura not offer either much of interest or more importantly a pass thru to your customer services… It’s impossible to reach your customer services! I’m using your app. I login in. Truly difficult to reach info or anything close to any chat with your team.

  • emmajg 🌸 Emma 🌈 (@emmajg) reported

    @bt_uk Once I can contact my parents I get the info, I have to wait for them to get to an area with mobile signal & they call me. It's crazy it's only in South Wales near Chepstow yet no @O2 or any mobile company has signal so can't even call 999.

  • B47434772 #bekind 🌈🇮🇱⚜️💩 (@B47434772) reported

    @Droid_1989 @O2 Just to second this (found this via search). This is poor @O2 , where did I give you permission to change the homepage of Chrome, on my stock android phone? Just because I use your SIM doesn't make it right.

  • matthewjorange ᗰᗩTT-ᕼEᗯ ᗰᗩKᗩᐯEᒪI (@matthewjorange) reported

    @O2 you have got to be the worst provider in the UK. NEVER ANY SINGLE. sort it out please.