O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 01/16/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent O2 outage reports came from the following cities: Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Phone
United KingdomAbertillery Phone
United KingdomAbergavenny Internet
United KingdomBlackwood Total Blackout
United KingdomMountain Ash Phone
United KingdomBrecon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • BriceViki The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales

    Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TruroTaxis Apollo Cornwall (@TruroTaxis) reported

    @o2 must have the worst customer service of any network I have been with. Everybody says we will do that or it’s been done and it constantly turns out to be lies #uselessmobileo2

  • neeevemc Niamh.. (@neeevemc) reported

    @O2 can you please give me the phone number to call to cancel my contract? Your site just sends you round in infuriating circles which just makes me even more determined to cancel.

  • Dunxi Duncan long (@Dunxi) reported

    @O2 disappointing customer service from O2 over last few days. Poor that after numerous failures all I get is sorry! Feel you could do more when your staff have made same misquote over and over. Lack of training or a deliberate sales policy? Normally DM but just really unhappy

  • y2kenb Ken_Buckley (@y2kenb) reported

    @O2 I recommend you put more of your £1.8bn profit into paying real people to deal with your customers and not designing your automated systems to force users down a culdesac of menus and frustration. I had to tell the service I had a complaint before i was able to speak to a human

  • satandirtywife Laura (@satandirtywife) reported

    @O2 @easylife O2 help please. I've switched providers then received a message saying I owe a payment. The number you provided doesn't work and I can't pay online as I'm not a customer anymore. HELP. I can't afford aby extra fees. I just want to pay what I owe.

  • AliLanghorn Alison (@AliLanghorn) reported

    Hi @O2 - please can you update me on the progress of my port? When I spoke to Tesco yesterday they said that you hadn’t requested it yet. I’m not convinced it went through properly in store as I have never had a confirmation of my credit agreement like you would usually get.

  • jondavidwood J.D Wood (@jondavidwood) reported

    Need a mobile service do not bother with @O2 1st they can’t even send your new device to the correct address. 2nd they offer compensation to make up for wasting your time. 3rd you spend most of the next 2 weeks wasting more time chasing the compensation that was promised #joke

  • HollyJayne2000 Holly Jayne 👑 (@HollyJayne2000) reported

    @O2 my service had gone off in my phone. Earlier my texts wouldn’t send and my data wouldn’t work but my calls would go through. Is something happening with the carrier?

  • satandirtywife Laura (@satandirtywife) reported

    @O2 O2 help please. I've switched providers then received a message saying I owe a payment. The number you provided doesn't work and I can't pay online as I'm not a customer anymore. HELP. I can't afford aby extra fees. I just want to pay what I owe.

  • coeus1982 Steven Earnshaw (@coeus1982) reported

    @O2 And its not the RPI thats the problem. Its greedy @O2 and @virginmedia charging 3.9% ontop of your published tariffs annually.