O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent O2 outage reports came from the following cities: Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Abertillery |
Phone | |
| Abergavenny |
Internet | |
| Blackwood |
Total Blackout | |
| Mountain Ash |
Phone | |
| Brecon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Stuart Maclean
(@stuomac88) reported
from
Abertillery, Wales
@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Shaunalj
(@Shaunalj93) reported
from
Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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🌈 Champ
(@BigDogWrestler) reported
from
Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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End Of Terror
(@EndOfTerror) reported
from
Caerleon, Wales
@O2 I have a similar problem with @bt_uk
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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The anti-social swimmer
(@BriceViki) reported
from
Llangynidr, Wales
Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Retallick
(@RachelRCheel) reported
How to cancel a contract? @O2 just hung up on me while I’m trying to do it!!
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Kate Uttley
(@KateUttley) reported
Wors service ever! 12mths into contract @o2 X2 handsets x3 SIMS numerous Network resets Multiple settings changed on the device and no data no signal, can't make calls (I sound like a robot) Complaints team have not replied within 7 working days of my complaint. Appalling!!!
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mark cryer
(@macaroo71) reported
@O2 nothing but problems and shocking customer service. Thankfully in my cooling off period so I can bin you off! Do you actually train the people on the end of the 202 number?? It's just a list of excuses off a tick sheet.
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Jay
(@Jagdish_Baldha) reported
@O2 basically O2 is nicking money out of customers pockets to makings falls promise which never delivered rubbish customer service rubbish answer end of an hours conversation answer is sorry we can’t do anything
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saj hussain
(@sajedhussain) reported
@O2 wow. Just returned from a week in Cornwall. Horrendous service. Is your network getting worse?? Last month of contract to go then onto better things.
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Maurice Correia
(@Maurice_Correia) reported
@O2 I joined O2 on the 24th January 2023 as part of a @virginmedia bundle, after 3 months of enormous hassle, countless phone calls to O2 customer service my Volt benefits are still NOT ACTIVE! Until this fiasco is sorted, no further O2 bills will be paid. #CustomerServiceFail
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swiss tony 💙
(@ukfishert) reported
@O2 I'm trying to raise a complaint as my previous complaint it now transpires wasn't resolved as my bill was increased. Seems your online chat isn't working currently? It just hangs when I trying to connect to a chat session
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James Simpson
(@JamesSimpson36) reported
@O2 Rather than tweeting crap like that hue any chance you can get back to victims of fraud ?
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SammyMax
(@maxtedsam2) reported
@O2 daughter has been charged £750 for a phone returned in her cooling off period. Return acknowledged. So far ten phone conversations with agents, promises of resolution but no action. Disgraceful and so stressful. £750 missing from bank account! Ombudsman next.
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DARREN WILSON
(@DARRENW06096806) reported
@O2 you never carried out your due diligence when allowing someone to set up an account in my name, you said this fraudulent account was closed so why have I received a letter off Lowell today?