O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent O2 outage reports came from the following cities: Porth and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Abertillery |
Phone | |
| Abergavenny |
Internet | |
| Blackwood |
Total Blackout | |
| Mountain Ash |
Phone | |
| Brecon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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End Of Terror
(@EndOfTerror) reported
from
Caerleon, Wales
@O2 I have a similar problem with @bt_uk
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Stuart Maclean
(@stuomac88) reported
from
Abertillery, Wales
@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Shaunalj
(@Shaunalj93) reported
from
Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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The anti-social swimmer
(@BriceViki) reported
from
Llangynidr, Wales
Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Koality
(@koalitybrad) reported
@O2 trying to request a PAC code and its comes back saying there is an issue processing the request, so I call 202 and I get put in a queue to just get cut off, any help would be appreciated
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Poutine
(@_PoutinePoutine) reported
@ArchieMorton @O2 @goustocooking Interesting to hear your experience. Your vote might be the decider. Personally I think not being able to cancel Gousto unless you call them is criminal. O2 leave much to be desired though, the Indians over at Three do it better
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Jessica Humphries
(@Jessica13917471) reported
@O2 After some terrible service I have received from o2 for months to sort out a problem has been frustrating to say the least. Lynn and her trainee at Unit 9 Milton Keynes was brilliant, very helpful to deal with the o2 customer services who had still not cancelled a contract.
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georgia🌼
(@GeorgiaWalker94) reported
Is anyone from @O2 even going to help me??? Worst service
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Reb Davies
(@Rebmann4) reported
@O2 - phone broken before the end of my contract, go into store for help and told “there’s nothing in the contract that says your phone has to actually work for the 3 years” - shocking customer service!
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Teresa Potocka - pɔˈtɔt͡ska
(@PotockaTeresa) reported
.@o2 appalled. I've been cut off by o2 because the amount charged that was due to be reimbursed hasn't been reimbursed and seemingly there is no record this charge being scheduled for reimbursement. I'll be filing a complaint to your management team.
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Mike
(@Brummy1975) reported
@O2 the mobile wifi in Coventry is awful
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Poutine
(@_PoutinePoutine) reported
Who’s customer service is worse? @O2 or @goustocooking #RoundOne #CustomerService
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Jem
(@JemmaRobinson1) reported
@O2 When out & about trying to check emails, my phone says I have 4G but it’s shocking. So slow? Is there anything I can do please?
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Teresa Potocka - pɔˈtɔt͡ska
(@PotockaTeresa) reported
. @o2 appalled. I've been cut off by o2 because the amount charged that was due to be reimbursed hasn't been reimbursed and seemingly there is no record this charge having been scheduled for reimbursement and the bolt on isn't working still. I'll be filing a complaint.