O2 outages and service status in Ebbw Vale, Wales
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- O2 generated 0 outage signals in the last 24 hours around Ebbw Vale, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Stuart Maclean (@stuomac88) reported from Abertillery, Wales@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, WalesThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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The anti-social swimmer (@BriceViki) reported from Llangynidr, WalesPlease advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Shaunalj (@Shaunalj93) reported from Ferndale, WalesI need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Sarah (@sarlpar) reported from Henllys, Wales@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Sarah (@sarlpar) reported from Henllys, Wales@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales@O2 why is my signal often very poor and I mean often and very very poor?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren McLellan (@lmclells90) reported@o2 Now I am receiving threatening messages to say my account is going to be suspended, I owe additional charges and my credit rating will be affected. I am 6 days post partum and was v poorly giving birth having me rushed into hospital as an emergency. I do not need this.
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john (@jhargie4) reported@O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer
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Matt Ray (@mattstingray) reportedThinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.
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john (@jhargie4) reported@O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.
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Ste Nugent (@SteNug10) reported@O2 I have never been with another provider but your lack of signal and data is criminal. For what i pay monthly i shoukd expect a service....shocking
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Paul Curry (@Paulc2nd) reported@O2 @Archibald1878 Why don't you fix the website then ????
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Laraine Kempster (@londonlaraine) reported3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2
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Rachael Mcmurray (@_mcmurray) reportedWhy is the O2 online shop not working? Been trying to upgrade my phone for days now. Just keep getting a opps page @O2
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Kerrie Amos (@Kelbells_18) reportedHi im desperately trying to get in touch with Joss/Josh in your customer service team. Its regarding the very random order relating to the Boots order lady! @O2
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pete (@shade1964) reported@O2 ME19 and ME20 areas are shocking their seems to be no point being with o2 if you can’t make and receive calls or get online it’s 2026 ffs you report it and it’s the same excuse we aware of a problem and we are trying to fix it but it never seems to happen !!!!!