O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Stuart Maclean
(@stuomac88) reported
from
Abertillery, Wales
@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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The anti-social swimmer
(@BriceViki) reported
from
Llangynidr, Wales
Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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End Of Terror
(@EndOfTerror) reported
from
Caerleon, Wales
@O2 I have a similar problem with @bt_uk
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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🌈 Champ
(@BigDogWrestler) reported
from
Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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Shaunalj
(@Shaunalj93) reported
from
Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@MWalker1869) reported
No idea what the problem is with @O2 network but this is a new phone and it can’t be a coincidence that 2 phones on the spin I’m constantly not getting much service since this thing with Virgin was announced a couple years ago? Paying for products I ain’t getting #o2
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Jonathan Hopkins
(@jdhopkins) reported
@o2 this is nothing new since upgrading to this phone in August. I’ve spoken to @AppleSupport and they have confirmed it’s the carrier. This phone should not be struggling to get signal. I have tried an eSim, a physical sim and it’s still the same.
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CHI.
(@msubani__) reported
@O2 are really on some BS fr. worst customer service ever.
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Ayden Callaghan
(@AydenCallaghan) reported
@O2 hi guys. Having issues with my phone. Only about a year in to the contract and the battery is failing.
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ffakter
(@FFAKTERR) reported
@O2 can you explain why it takes over 72 hours to get a travel code abroad? Why am I waiting this long for a code to unlock my phone to use a different sim? Service is shoddy.
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Cherise Williams
(@Cherisehosangw) reported
@O2 I’ve been on hold since 9am today. Anyone want to tell me why 5.5hrs later I’m still sitting on hold? O2’s customer service since 2023 started has been disgusting.
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Mark Nelson 🏴🇬🇧🇪🇺
(@nello878) reported
One day the @o2 @virginmedia priority app will work, and do so each time I try and log in. The times I try, it never let's me, and I always get the "oops, something went wrong" 🙄
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Joe Austin
(@RagMan_85) reported
@virginmedia @O2 I have NO handset never have done. And ALL my homes viewing is done by other means (netflix, disney+ etc) all i want is M500 broadband coupled with my O2 sim as a volt deal (which i currently have active) and it feels like im asking for the universe.
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Mummy Planet
(@mummyplanet) reported
@O2 bloody free hot drink waste of time!! App was having technical@issues! I’ve now lost the coupon I was meant to redeem. I didn’t even use and it’s saying used!
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Jonathan Hopkins
(@jdhopkins) reported
@o2 you’ve said that my only option is to send my phone back to you for ‘repair’ when the retailer says there’s nothing wrong. I’d really like you to terminate my contract as you cannot provide a basic service.