O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 11/20/2025 11:25

November 20: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales

The most recent O2 outage reports came from the following cities: Porth and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Phone
United KingdomAbertillery Phone
United KingdomAbergavenny Internet
United KingdomBlackwood Total Blackout
United KingdomMountain Ash Phone
United KingdomBrecon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • BriceViki The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales

    Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • SamHallWales Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SpatterJay SpatterJay (@SpatterJay) reported

    @O2 Guys is there any way to get assistance with issues logging into the O2 portal - keep getting SSL errors and can't use the site at all with any device connected to my Wifi so it's a localised issue I think.

  • acorns_project Acorns (@acorns_project) reported

    @O2 How can I speak to a person? Been cut off by automated system twice, once by a person, and been told by Live Chat I can't do what I want online. Business customer. Why can't I get through!?

  • nathwils Nathan Wilson (@nathwils) reported

    @O2 I've had no data signal at home for days now - please can you help!

  • Steven_Whiting Steven Whiting (@Steven_Whiting) reported

    @virginmedia @O2 Service has cut out in local area but regardless of that the Hub 3 has no lights on. Spoke to CS & advised that they have no H3’s in stock to send out a replacement & that they can’t book an engineer in the system as there is an outage in the area meaning the booking will be ...

  • heather_sheard Heather Sheard (@heather_sheard) reported

    @O2 is there a problem in the ST10 area with O2 today. Three phones all with zero signal but yet your webpage says no problems detected. #nothappy

  • quatermass3 D (@quatermass3) reported

    @O2 @MiniCynth En2 0pa still only getting occasional signals...why Is this and how much longer are we supposed to accept this poor service!!😡👎

  • villa_sol21 James (@villa_sol21) reported

    @Steven_Whiting @O2 @VMO2News I’ve gone down from 200 to 150 and haven’t noticed any issue. Openreach do fttp too

  • Emily_Dunn00 Emily Dunn (@Emily_Dunn00) reported

    @O2 hello, for some reason I can’t view how much data I have left on the app or internet. Can you please help with this? I should have 10GB left.

  • m66rus Mark Russell (@m66rus) reported

    Shame @o2 spoiled a good evening at the @MKDonsFC v @SpursOfficial game tonight with being unable order food via their ordering service although Dons looked like they had not got enough in as usual

  • Shannellekalyc1 Shannelle kalychurn (@Shannellekalyc1) reported

    @O2 hi I need help please I sent an inbox message if someone could message me back that would be great thank you