O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent O2 outage reports came from the following cities: Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Abertillery |
Phone | |
| Abergavenny |
Internet | |
| Blackwood |
Total Blackout | |
| Mountain Ash |
Phone | |
| Brecon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Shaunalj
(@Shaunalj93) reported
from
Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Stuart Maclean
(@stuomac88) reported
from
Abertillery, Wales
@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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End Of Terror
(@EndOfTerror) reported
from
Caerleon, Wales
@O2 I have a similar problem with @bt_uk
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The anti-social swimmer
(@BriceViki) reported
from
Llangynidr, Wales
Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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🌈 Champ
(@BigDogWrestler) reported
from
Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JC
(@JackDavidCarter) reported
@O2 Hey Iv sent you a direct message I hope someone able to help 🙏
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george cassey
(@Yogi_1969) reported
@O2 I am fed up with your “their is a mast problem in my area”. Please get me out of this contract, customer service is non existent.
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Dave MJ
(@DaveMJo1) reported
My wife (stage 4 cancer) and I, have just received a section 87 default notice from @O2 for a phone they could not supply, we never received and about which they have been informed on 8 occasions. O2 have acknowledge all of this but still they persist. 1/3
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Suzanne Horner
(@SuzCEO) reported
@O2 yet again, your service is total crap!! I can’t speak to a manager due to COVID!!!! When will people stop using Covid as an excuse for crap service. #shocking
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brusk
(@bruskyyyy) reported
@O2 hey guys, trying to redeem my 3 months free Apple Music for existing customers through O2 Priority, but unable to do so as I am being told the offer cannot be redeemed with my current subscription (I am currently on a student plan). Any help would be appreciated!
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Joseph Bonthuys
(@joebonthuys) reported
@O2 I returned some AirPods back in March and am still waiting for the money to be refunded. Countless phone calls later and still without a penny. Customer service assure me they’ll sort it out & money will be with me and I’ve lost all confidence in getting it back now. Had enough!
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True Values
(@TrueValues6) reported
@O2 I have been with o2 for almost five yrs and have my whole family is with o2 and I pay £100 n more bill every month.There is no internet on my phone for more than month n nothing is done.Called many times no resolution disgusting service can I change my network to @EE ?
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Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S)
(@SerenaMann69) reported
@O2 I cannot make calls or texts. It doesn't work wherever I seem to go. Your online customer service team are useless and don't seem to get this. I cannot call or text to obtain a simple PAC code and they/you won't generate one for me?????
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🔵⚪🔴novahob🏒🎮
(@novahob) reported
@O2 just upgraded. Got the emails and SMS to confirm. All ok. Logged in through my o2 app and i can see the tariff change. However, on website it's not showing. Is there a delay to the website updating? I've also updated another number no problem with website showing correct.