O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 02/04/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • BriceViki The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales

    Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DJEmz1990 JigglyEmz (@DJEmz1990) reported

    @O2 i need answers my 24month refresh contract officially expires in 9 days ive been treated like **** over those 24months so i do NOT want to renew but my device plan apparantly still has almost £350 left... am i going to be forced to renew on this god aweful overpriced tarrif??

  • Melissahowe1990 Melissa Howe (@Melissahowe1990) reported

    @georgia_coan @O2 Having same issue with @three

  • propertyshooter The Property Shooter (@propertyshooter) reported

    @O2 @virginmedia @TheBHF Useless marketing yourselves as life saver of you can’t even get your own network running effectively. Based on your 3G(!) and even Edge(!) signals constantly popping up, these defibs probably won’t wake even zap a fly.

  • steve_jones001 Steve (@steve_jones001) reported

    @O2 Thursday drink offer is a scam - watched it count down to 5pm and surprise out of stock as soon as it turned to 5pm so clearly not an offer!

  • propertyshooter The Property Shooter (@propertyshooter) reported

    @O2 @EugenAvram5 Oh what a surprise…. It doesn’t load because the network is so awful!

  • HannahAlOthman Hannah Al-Othman (@HannahAlOthman) reported

    @georgia_coan @O2 I changed from O2 to EE because of poor reception. It’s not perfect, but it’s… better.

  • leannieworld leanne (@leannieworld) reported

    @ThreeUK was disappointed in the lack of help after my Nans phone got hacked this afternoon. Spent an hour trying to get through to speak to someone only for them to not be able to help. Will try a shop tomorrow but not impressed. Will be switching to @O2

  • HelenStokesSwim Helen Stokes (@HelenStokesSwim) reported

    @O2 @AffordableMob where can I view my contract? Bought a phone via affordable mobiles on O2 network in December, don't appear to have been sent a contract? Have looked on my O2 account can't see anything there.

  • EfficiencyPlus John Acey (@EfficiencyPlus) reported

    @CliveTheBike @O2 @O2 just ignore the problem. You'll note they haven't responded.

  • LydiaLe39318294 Lydia Lewis (@LydiaLe39318294) reported

    @O2 When I'm trying to claim online, o2 isn't an option for my 'place of purchase', can you help please