O2 service status in Ebbw Vale, Wales

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ebbw Vale, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, and Treharris.

City	Problem Type	Report Time
New Tredegar	Total Blackout	21 days ago
Treharris	Phone	1 month ago
Porth	Phone	5 months ago
Abertillery	Phone	6 months ago
Abergavenny	Internet	8 months ago
Blackwood	Total Blackout	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

• 
  KD Hansford (@kdhanz) reported 11 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  End Of Terror (@EndOfTerror) reported 11 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 22 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  andrew hill (@andrewhillandCo) reported 22 minutes ago from Abercynon, Wales

  @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 34 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  The anti-social swimmer (@BriceViki) reported 35 minutes ago from Llangynidr, Wales

  Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 41 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  Hayley (@Hayeley) reported 43 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  👑Immy👑 (@ImogensMind) reported 49 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✨Becky Higgins✨ (@ppmbecky) reported 5 minutes ago from Walsall Wood, England

  @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

• 
  George Kafetzis (@Georgekafetzis) reported 6 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  David Donnelly (@gigsmad) reported 7 minutes ago from Camden Town, England

  @O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!

• 
  John Green (@J_P_Green) reported 8 minutes ago from Bolton, England

  Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

• 
  Stephen Bozward (@71Boz) reported 12 minutes ago from Bedford, England

  @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

• 
  1 Club Utd (@1ClubUtd1) reported 15 minutes ago from Bristol, England

  @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

• 
  Otis Parris (@parriso56) reported 18 minutes ago from Leeds, England

  @O2 as a loyal customer I’m extremely upset that a pair of beats x headset bought through staff shop at Arlington business centre has gone faulty. I don’t have the receipt and they say they can’t go back more than six months. All receipts should be sent to the email address I ...

• 
  Kafern (@kafern_) reported 20 minutes ago from Leeds, England

  @o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌

• 
  Matthew Searles (@matthew_Searles) reported 24 minutes ago from Ashburton, England

  @2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

• 
  Matilde Wittrup 👩🏼‍💻🏳️‍🌈😀 (@WittrupMatilde) reported 26 minutes ago from Lambeth, England

  @O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂