O2

O2 Outage Report in Ebbw Vale, Blaenau Gwent, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ebbw Vale, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ebbw Vale, Blaenau Gwent, Wales 02/01/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ebbw Vale, Wales

Latest outage, problems and issue reports in Ebbw Vale and nearby locations:

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • BriceViki The anti-social swimmer (@BriceViki) reported from Llangynidr, Wales

    Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • EndOfTerror End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jordinio11 Jordinio (@Jordinio11) reported

    @O2 your customer service is a joke. 38 mins on hold, try to start a chat and am asked to download app which then asked for all sorts of permissions. then after all that no chat agents available. dont suppose you will reply to this either. Will take my contract elsewhere i think.

  • JenniferDiamoon Diamoon (@JenniferDiamoon) reported

    @O2 I need support

  • bethrochford Elisabeth Rochford (@bethrochford) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • chrisvavfc Chris (@chrisvavfc) reported

    @O2 Trying to move my number across from EE, no luck and online form not working customer is awful!

  • IMLXXIX Ian Malpass (@IMLXXIX) reported

    @O2 hi can you help me with an update on my pac switch please. Just got my new sim today and I need to know when the number will change as it's my son's phone

  • chrisvavfc Chris (@chrisvavfc) reported

    @O2 Trying to move my number across from EE, customer service awful and online form doesn’t work. please help

  • eva32756175 eva (@eva32756175) reported

    @O2 I have raised a complaint with 02 and now subsequently the financial ombudsman as I haven’t heard back. I have a perfect credit score, no debt and have provided the reports to 02 and yet I am being declined with no explanation.

  • Smegger3 Binsey Poplar (@Smegger3) reported

    @O2 I got through on Wednesday - day three- and the problem is solved. I found the experience stressful and frustrating. Simple messages to explain how to contact O2 is all I ask for. Your "Contact Us" page is a wormhole into crazy. Your staff are fine but hard to reach.

  • walksinwinter Natasha (@walksinwinter) reported

    Feel like @O2 owe me money back for the poor excuse of phone signal in maidstone. Absolute nightmare all flipping week so far.

  • JaysonWillis Jay Willis (@JaysonWillis) reported

    Bit naffed off with @O2 .. mast upgrade has taken 10 days so far and counting so had little to no service whilst at work for this time...