O2 Outage in Duns Tew, Oxfordshire, England

@O2 need to urgently speak to someone & you can’t get through to a human and now I’ve been cut off. Please can someone help

@O2 I have spent three hours on chat and on hold on the telephone trying to find out why I have not received the SIM card I ordered on Sunday. Nobody seems to know why it hasn’t been dispatched. I’m told I have to cancel the order and re-order. Customer service: ABYSMAL!

Jesus christ I just want to pay my bloody phone bill, yet @O2 website is 'busy' and I can't ring to pay as I have zero service (I haven't had service for over a month). Honestly the worst service I've ever gotten. Fuming.

@O2 is the WORST service of any mobile provider ever, I haven't had service for over 3 weeks 😡

Just thought but I wondered if @O2 ever considered putting a signal in the MK43 post code area.

I wanna move to @O2 cause Vodafone is just shit to me but I only got my phone in November 😕

Just walked into your Oxford City Centre store and immediately walked out again purely because a member of your staff ignored me and went straight to another customer who arrived after me . . . #WantedToUpgrade #GreatServiceThere #JustSaying @O2

Just walked into your Oxford City Centre store and immediately walked out again purely because a member of your staff ignored me and went straight to another customer who arrived after me . . . #GreatServiceThere #JustSaying @O2

Just went into your oxford city branch and walked out again purely because you staff ignored me and went straight to another customer who arrived after me . . . #GreatServiceThere #JustSaying @O2

@O2 turned up to see J Mascis at Oxford O2, place in darkness. Had to go online to find out the gig been rescheduled . Expected to be told this. Very poor customer service!!!

@O2 I tried a different browser and still having issues

@ShaunCuff @O2 I always recommend EE to others. Been with them since the beginning and wouldn’t go elsewhere. Get signal pretty much everywhere and you’re always the first to get new tech.

How smug am I that everyone on O2 is experiencing the quality service I get on a day to day basis! @O2 @TheO2 #theunfortunate1percent

@O2 Can't load service status even on Wi-Fi. Calls incoming and outgoing are also being affected intermittently. I've already lost business and income due to this so no laughing matter when I'm self-employed

@O2 I have been a customer of yours for nearly 10 years now but I will be leaving you as soon as my current contract is up as you are one of those companies who don't reward loyalty just new customers.

@O2 £50 a month on a phone contract that is useless Signal doesn’t work without WiFi 12 months it’s been like this and just get told it will get better Family on @VodafoneUK don’t have this issue

@planetcallum @ThreeUKSupport @ThreeUK @O2 Interesting that @ThreeUKSupport continue to refer to Payforit, which ceased to exist in December 2019. These charges are clearly the result of a contractual relationship between @ThreeUK and ModoMobi, as evidenced by the fact that the scam only operates on the Three network.

@O2 wow never experienced such bad customer service. Spoke to 4 different people who were all unable to help reduce my bill, the 4th of which just hung up on me mid sentence. O2 are clearly not willing to help people who #badservice #CustomerService #phone #financialhardship

Day 11 & the @PSAuthorityUK still unable to answer. I suspect it’s because they either really don’t have a clue, or there would be retrospective legal action from previous cases. Can you help please @Ofcom @aimmtweets @commsadruk @ThreeUK @O2 @EE @bt_uk @VodafoneUK

@Ben_zilla @O2 I’m having the same problem in the WS1 area

@O2 losing signal on walsall area

Wow @O2 need to update their customer service hold music😅

@ThreeUKSupport I just want to leave. Your service is crap. Signal is crap. Big mistake moving from @O2 to you.

@O2 I just need to give my pac code to join.....your phone line is sending me to myo2 but it won't work. Help!