O2 Outage Report in Devon, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Devon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Devon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Devon, England
Latest outage, problems and issue reports in Devon and nearby locations:
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La Petite Bouchée
(@PetiteBoucheeHY) reported
from
Witheridge, England
@O2 I need a refund on the deposit I paid. No one will help me. I’m really getting frustrated
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Name cannot be blank
(@Peteish) reported
from
Tiverton, England
@majik001 @O2 I'm in EX16 at the moment, nothing all day or just super slow.
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Gillian
(@faceofboe) reported
from
Exeter District, England
The worst phone company @O2
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Natalie Brereton
(@NatalieBrereton) reported
from
Exeter District, England
@O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!
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Danny Wordsworth
(@DannyWordsworth) reported
from
Exeter District, England
@O2 so your excuse is that you’re very busy? I’ve been waiting over a month, don’t talk about patience. I’ve been patient and you’ve been incompetent, again. Sort it out! #shocking #customerservice #terrible
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𝒜𝓃𝒾𝓉𝒶 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
@KathrynFelstead @TheO2 @mcflymusic @O2 Looks like Priority tickets have already sold out, I just had the same problem. 😭
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Clare Stone 🏳️🌈
(@dualreads) reported
from
Tiverton, England
My sisters phone is broken and both @O2 and @CPWTweets have been zero use. What was she paying insurance for???? She has spent all morning trying to get help and each person just points her to the next useless person.
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Kate
(@hideinhennock) reported
from
Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Master_KC
(@MasterKC5) reported
@clewsyworld @tescomobile @O2 Don’t get too excited Marc. They always treat you well when you first join. I have been with O2 for a decade now. But currently have no reception for 2 days and I can’t get through to customer service. I have no choice but to cancel my contract
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Pheobian
(@pheobian) reported
@amiemyoungx @O2 Nope it’s all a cop out to show they are making an attempt to help. DM is not the way forward when you have ongoing issues in need of urgent assistance. It’s a farce! O2 didn’t even have the courtesy to reply to my tweets 🤯
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David
(@daveybongoboy) reported
@O2 I saw a Black Friday offer (£20 fee and then £30 a month for 20GB) seemed very good, £20 was taken from my PayPal account instantly, then I had to sign a direct debit mandate where the amount was suddenly £47 a month but said with discount would go down to £30. So signed that
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Ian O
(@Iaogrady16) reported
@O2 Horrendous customer service trying to port a number over. Speaking to your customer service advisor and they cut me off AND NOW CANNOT EVEN USE MY NUMBER. WTF are you playing at.
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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SG
(@sg679) reported
Now that @O2 and @virginmedia have teamed up I really hope O2 doesn’t lower its service standards to match virgin’s. As there’s ANOTHER fault with virgin in Belfast. waiting on the expected repair update to move from 6pm tonight to 6pm on Christmas Eve.
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Sam Eckett
(@EckettSam) reported
If anyone is looking for a job where you don't need to care about giving good customer service. Apply with @O2 they don't give a flying f***
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Kerrie Sullivan
(@kerries8) reported
@o2 53minutes on hold for a rude advisor to hang up on me without taking the £0.02 payment. Now your phone lines aren’t taking calls unless for fraud
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Dano
(@CinderellaToes) reported
Hi @O2, seems I have the same problem as lots of people - I ordered an IN STOCK Samsung S21, only to be told 30 minutes later it was OUT OF STOCK, and you have given me no update since. I have no working phone currently #notahappybunny
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Wayne Stanbrook
(@waynestanbrook) reported
@O2 Which is why I am trying to make contact!…… not been able to use my number (or watch) since Tuesday…… currently not a happy customer!