O2 Outage Report in Cradley, Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cradley, Dudley, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Birmingham |
Internet | |
| Stourbridge |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cradley, England
Latest outage, problems and issue reports in Cradley and nearby locations:
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Paula
(@PaulasJewellery) reported
from
Dudley, England
@O2 is there a issue with the service this afternoon cuz I can't add a bolt on.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
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Richard Anderson
(@MrRichAnderson) reported
from
Kidderminster, England
@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Elise
(@elise_john85) reported
So @O2 you have somehow left me with no phone signal despite saying there was an issue with my sim swap yesterday and it didn’t go through. I now have 2 phones, both with no signal for over 12 hours 😠😠
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Matt West
(@Matt_West85) reported
@O2 shocking service. Anyone would think you would want customers to upgrade.
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Jay
(@join4te) reported
@O2 Day 69 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Jane Chittick💙
(@JaneChittick) reported
from
Glasgow, Scotland
Anyone else on @O2 have no service?
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Juan Mas Cerveza
(@the53rdState) reported
@adamvoge @Faaabianskiii You say that! You just wait until they try and cancel @O2 phone contract.. they will pay for 8 months and still not get cancelled after 30 phone calls #irony
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Levi Scattergood
(@LeviScattergood) reported
@O2 had email to say I’ve missed paying bill? It’s on DD? I paid one 2 weeks ago? Worrying as never missed a payment for anything
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Lee Hunt
(@leeroyCCFC1984) reported
@virginmedia @TheBHF @O2 Sitting here on an hour long call & counting just to attempt to get a complaint resolved & cancel my contract. Absolutely embarrassing service
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Chris 💙🇬🇧⚓🇺🇦
(@chrisjdownes) reported
@O2 I've tried all your so called remedies to improve my phone signal but it's still very poor and I'm not receiving the service I pay for! Any help will be appreciated.
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Layla Astley
(@Laylaastley) reported
@giffgaff @O2 It was sealed when I bought it, the store is a 20 mile round trip, I’ve been a giffgaff customer for years and years, this is not my fault and yet here I am having to rectify the issue of your messed up packaging at my own cost. As it was sealed it definitely happened your end!
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london
(@londondines) reported
@elise_john85 @O2 I’ve had this problem for 2 weeks. They simply do not care #badcustomerservice