O2 Outage Report in Cradley, Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cradley, Dudley, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, Dudley and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Birmingham |
Internet | |
| Stourbridge |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cradley, England
Latest outage, problems and issue reports in Cradley and nearby locations:
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Paul Berry
(@paulberry2303) reported
from
Wolverhampton, England
@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Crystalcraft Andy
(@Crystalcraftand) reported
from
Dudley, England
@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Steve Jones
(@StevoJones1984) reported
from
West Bromwich, England
I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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han
(@Hannahbreenx) reported
from
Bromsgrove, England
@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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gudiya khandelwal
(@brainyhgs) reported
@FreneticZombie @O2 It's really sad You should reach out to rokks_cyber on Instagram, had same issues but got it fixed by them perfectly. I'll advice you to get in touch with them.
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Dean Jones
(@FreneticZombie) reported
@O2 I need some help with my O2 account please
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Vince Nicoll
(@VinceNicoll) reported
@O2 why can't I talk to anyone about my bill? every time I call I get an automate service and dont get the option I need. How can I resolve an issues if I cant talk to someone?
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Danika
(@Danika07576576) reported
@O2 how do I make a complaint and how do I get my refund That I’ve been waiting on over two weeks and been lied to and hung up on by this team
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Patrick McGonigle | Developer Edition
(@McGonigleDev) reported
@O2 I don't leave the area! This is where I work and live and there is no network coverage of any kind available.
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Kayleigh Neild
(@KayNeild_x) reported
@O2 by far THE WORST customer ******* service I have ever experienced. ******* ridiculous🙃 close to losing my **** with your invalid workers
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Dean Jones
(@FreneticZombie) reported
@O2 Hello? I still need help with my account
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♥️
(@aholalife) reported
@O2 utter disgrace of a company. Ask to change my payment date for 2 days later in the month and have been told I will be charged DOUBLE my airtime bill if I wish to do this! Loyal customer for 5+ years will be leaving ASAP
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JU51LNS
(@JU51LNS) reported
Garbage signal at East Midlands airport. Sort it out @O2. It’s not as if you’ve not had long enough.
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Declan McCUllough
(@dtfmc) reported
@O2 was mis sold a product. Can’t find a real person to speak to. My o2 no help and when I spoke to the manager of @O2 in @bentallcentre in Kingston was told “the person who sold you that has been sacked”! “If you’re not happy just complain”! Dreadful customer service! Some help?