O2 outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Birmingham, Tipton, Oldbury, Stourbridge, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Total Blackout	2 days ago
Birmingham	Internet	5 days ago
Tipton	Internet	7 days ago
Birmingham	Internet	9 days ago
Birmingham	Wi-fi	9 days ago
Oldbury	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Ashley Robert Scrivens (@AshScrivens) reported 2 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  Jackie (@UKHarvick_Fan) reported 2 minutes ago from Birmingham, England

  @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 6 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  han (@Hannahbreenx) reported 8 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Gracie xo (@gracielou_xx) reported 11 minutes ago from Swindon, England

  I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

• 
  Matt (@msetchell) reported 11 minutes ago from Redditch, England

  Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

• 
  Chris Sammons (@ChrisSammons_) reported 17 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  Tracey_Devina (@Tracey_Devina) reported 21 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Matthew Sparks (@matthew_74) reported 22 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Richard Anderson (@MrRichAnderson) reported 26 minutes ago from Kidderminster, England

  @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

• 
  Jonathan Deavs (@Y2JONAKERFELDT) reported 31 minutes ago from Redditch, England

  @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

• 
  Teg Singh (@MrTegSingh) reported 32 minutes ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  Ash❗️ (@A_J_92) reported 36 minutes ago from Birmingham, England

  @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

• 
  Betsy Snow (@longhairdsgtmaj) reported 37 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  Matthew Sparks (@matthew_74) reported 41 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 46 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Tariq Khan (@TeeKhan84) reported 49 minutes ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 50 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  Amy Bradwell (@amy_bradwell) reported 50 minutes ago from Birmingham, England

  @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

• 
  Gracie xo (@gracielou_xx) reported 53 minutes ago from Swindon, England

  I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas Herd 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@herd_thomas) reported 11 minutes ago

  @O2 - Account locked. Still waiting on someone contacting me about my o2 account being locked. Time to give up on this poor service and speak to the shop I purchased my phone from.

• 
  Alex (@wilsoa10) reported 11 minutes ago

  Why is O2 so dreadful for signal recently. Costs a fortune and the phones don’t work or load information. Absolutely dreadful @O2

• 
  ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported 13 minutes ago

  @O2 can you help me please

• 
  Jack Fernley (@itsjackfernley) reported 13 minutes ago

  @O2 You’ve just lost a customer of 7 years. I’ve had no mobile data for nearly 5 days and was told I’d need to wait up to 7 working days just for someone to investigate it. Really disappointing customer service and unreliable coverage.

• 
  Ron Stidolph (@RonnieStidolph) reported 13 minutes ago

  @O2 Response appreciated, but its too late 4 failed attempts to transfer old number to O2, resulting in 6 hrs+ in online chats & 2 complaints (complaints that your chat operators raised, not me) & a cancelled contract within 14 days of a cooling period & a lost customer. Very poor.

• 
  ar37918108 (@arliv37918108) reported 13 minutes ago

  @O2 @kbushnell1975 Their customer service has become so poor since the merger with @Virgin it’s shocking

• 
  Maenie (@Maenie) reported 15 minutes ago

  @RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.

• 
  Lauren Watkins 🥃 (@laurenwatkins88) reported 17 minutes ago

  @O2 can someone please call me in regards to unlocking my account 'we've locked your account for security purposes' why? I havent logged in since I paid my bill last month. I call to get it unlocked and the call gets cut off twice! And to top it off signal is c**p!

• 
  41andabullet Olivea (@4Olivea) reported 17 minutes ago

  @O2 Happens at your call centres in Mumbai daily. Stop tjem from selling. Or move call centres away from Mumbai. Its long been suspected data agents get their information from these call centres. And as you dont have an O2 official stationed permanently in Mumbai trust is an issue

• 
  Hayley Laura (@LilHay) reported 18 minutes ago

  @O2 @pethard_connor FOUR DAYS WAITING FOR U TO SORT THE ISSUE. TRY RESPONDING TO DMS I SENT OVER 19 HOURS AGO AND GRT THIS SORTED. I will be taking this further