O2 outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tipton, Oldbury, and Stourbridge.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Walsall	Phone	6 days ago
Birmingham	Total Blackout	11 days ago
Birmingham	Internet	13 days ago
Tipton	Internet	16 days ago
Birmingham	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 2 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Chris Sammons (@ChrisSammons_) reported 7 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  Iain L Masson - Musician (@Massontweet) reported 7 minutes ago from Birmingham, England

  @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

• 
  Richard Anderson (@MrRichAnderson) reported 8 minutes ago from Kidderminster, England

  @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 16 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  Andy Hollinson (@AndyH_Official) reported 17 minutes ago from Redditch, England

  @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

• 
  Rudi Feix (@Brumdad30) reported 19 minutes ago from Birmingham, England

  @O2 will someone please help me!!! Bloody useless o2

• 
  George Kafetzis (@Georgekafetzis) reported 19 minutes ago from Birmingham, England

  The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

• 
  Phil Tonks (@PhilTonks2) reported 19 minutes ago from Dudley, England

  @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 30 minutes ago from Birmingham, England

  @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

• 
  Ketan Surti (@DirtySurti) reported 34 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 41 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  han (@Hannahbreenx) reported 42 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Rachele (@_Rachele_) reported 44 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Stu Parry (@Wolvostu) reported 46 minutes ago from Dudley, England

  Is 02 down in the DY6 area @O2

• 
  Gordé 🦩 (@ReissOmari) reported 49 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Dean but festive (@DeanMSimons) reported 49 minutes ago from Birmingham, England

  hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

• 
  Dani Grim (@RefinedSavage) reported 50 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 53 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 59 minutes ago from Kinvere, England

  I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark callow (@markcallow10) reported 5 minutes ago

  @ad_moran4 @O2 Honestly do not go near them it’s so bad I can’t tell you. I’ve been with them years but it’s simply just become impossible they have such bad coverage it’s amazing they haven’t been prosecuted. As soon as I can swop I will be

• 
  Megan (@megpb_) reported 10 minutes ago

  @O2 Hello! I’m trying to pay my overdue DD (meant to change bank account details but forgot, so the payment didn’t go through!) however every time I try to access myO2 or via App I just get “path forbidden” when trying to make the payment. Can you help me please? Thanks

• 
  Samantha♥️ (@XxSammie_89xX) reported 11 minutes ago

  @O2 who thought it was a good idea to do maintenance work to the network for 10 days!! No signal, no data, are you reimbursing our contracts for 10 days seeing as we are paying for a service we cant even get for a week and a half!???

• 
  I.C (@IanCockerill2) reported 11 minutes ago

  @O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?

• 
  Simon Reynolds (@simonreynolds34) reported 11 minutes ago

  @O2 The service you have provided me since joining a family contract a month ago has been absolutely shocking. I have spent over 10hrs on the phone, with no resolution, had all our SIMs cancelled without being told so, and dealt with clueless and unhelpful customer service reps.

• 
  ruth (@rooroowhitty) reported 14 minutes ago

  @O2 had the worst customer service today and havnt been able to apeak to anyone

• 
  SRao (@leelamalur) reported 16 minutes ago

  @O2 appalling service. Cannot access online account, held on the phone for over an hour and cannot make payment either? Now you issue a penalty for non payment! Cant wait to quit the contract.

• 
  Riemenschneider’s Horse (@larrythehook) reported 17 minutes ago

  @O2 I’ve had to rejoin EE. Number porting as we speak. O2 customer service an absolute embarrassment. Cost me £20 + having to drive 40 mins each way to nearest O2 store to be told nothing could be done to help me. I will be posting on a daily basis to AVOID O2 until I get refunded 👎

• 
  Shana Hendry (@Happyengland79) reported 18 minutes ago

  @o2 you have left me no choice but to raise the fact you have not paid my refund or fixed the issue, the refund is for, to the ombudsman! You've had enough chances but fail at every step ffs. **** company and **** staff! #evidenceforombudsman

• 
  zs (@laynad22) reported 24 minutes ago

  @O2 network down?