O2

O2 Outage Report in Cradley, Dudley, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cradley, Dudley, England 11/21/2025 12:20

November 21: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cradley, Dudley, England

The most recent O2 outage reports came from the following cities: West Bromwich, Birmingham, Oldbury, Bromsgrove and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Phone
United KingdomBirmingham Phone
United KingdomOldbury Internet
United KingdomBromsgrove Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • charlll18x Charlotte (@charlll18x) reported from Dudley, England

    Dunno what’s worse your “priority” or signal @O2

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!

  • Cheadle Hooty McOwlface (@Cheadle) reported from Birmingham, England

    @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

  • DeanMSimons Dean but festive (@DeanMSimons) reported from Birmingham, England

    hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • PeteVillan1981 Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England

    @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Priority down!!!!!

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • auspices richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...

  • John10649040 John (@John10649040) reported from Birmingham, England

    @O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LittlensCrafts Littlen's Crafts (@LittlensCrafts) reported

    @O2 I’m having the issue everywhere & have been for last few days, app says I still have 139GB data left this month.

  • Gucci_Hughes 👉🏼 Brad Hughes 👈🏼 (@Gucci_Hughes) reported

    @O2 oh and I've never paid late, my wife's contract is in my name as a joint contract so hers would be affected too if that was the case, just my handset, she has the same one but only difference is mine is an e-sim (by choice) and she has a physical sim

  • Benjami85234090 Benjamin Lee (@Benjami85234090) reported

    Hey @O2 are you aware that your info on wifi calling on your web page is broken. The term "device details" does not appear anywhere in Myo2. Your list of supported models only goes as far as an iPhone 8 (i.e. 2017) Please fix, this stuff is important

  • allyc375 Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported

    @Jastrophe @O2 The hospital will mean going through the NHS complaints procedures so roughly in 10 years time, I might have resolution. I think I may just have to find £200 to upgrade my contract. This will mean defaulting on bills but it really is important so I will just have to live with it.

  • SM1982_ Ste (@SM1982_) reported

    @O2 @Ofcom Still unresolved this. O2s response is so bad. Back on the phone again now trying to explain the situation to someone again. I just want to pay a bill. Is it really difficult? If my credit file is affected are you going to sort it? Not good enough

  • PeterHepworth18 Peter Hepworth (@PeterHepworth18) reported

    @O2 Could you DM me please, i need to speak to someone regarding my owners as the Live Chat on the website have really done me over and let me in a bad situation

  • LittlensCrafts Littlen's Crafts (@LittlensCrafts) reported

    @O2 The link doesn’t help it says there’s no issue but clearly there is as my mobile data hasn’t been working for 3 days now.

  • CarthySM Simon (@CarthySM) reported

    So upgraded my phone a few months ago with the promise of a £300 gift card with @O2. After repeated emails, phone calls nobody ever responds. Unprofessional, non-existent customer service, see how they like it when I blank their calls and letters for non payment of bill! 🖕

  • qasim_choudry12 Qasim (@qasim_choudry12) reported

    @O2 please reply its urgent to my dm no signal for a day now

  • JoHaywood77 𝕁𝕠 ℍ𝕒𝕪𝕨𝕠𝕠𝕕 (@JoHaywood77) reported

    @O2 - poor customer service today. My father has died and despite doing everything correct from her end to close his account my mum is still getting bills addressed to him & now threats of debt collection agencies. I’m told these are automated letters & they can’t be stopped.