O2 Outage Report in Cradley, Dudley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cradley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Cradley, Dudley, England
The most recent O2 outage reports came from the following cities: Solihull, Birmingham, Kidderminster, Sutton Coldfield, Streetly, Wolverhampton, Walsall, Tipton, Brierley Hill, Wollaston, Wednesbury, Oldbury, Kingswinford, Dudley and Smethwick.
City | Problem Type | Report Time |
---|---|---|
Solihull | Total Blackout | |
Birmingham | Phone | |
Kidderminster | Internet | |
Sutton Coldfield | Internet | |
Birmingham | Internet | |
Birmingham | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cradley, England
Latest outage, problems and issue reports in Cradley and nearby locations:
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 I assume free coffee is cheaper than investing in network capacity.
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han
(@Hannahbreenx) reported
from
Bromsgrove, England
@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Tracey_Devina
(@Tracey_Devina) reported
from
West Bromwich, England
@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Paul Berry
(@paulberry2303) reported
from
Wolverhampton, England
@O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?
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Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Steve Jones
(@StevoJones1984) reported
from
West Bromwich, England
I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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richard
(@auspices) reported
from
Birmingham, England
anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Crystalcraft Andy
(@Crystalcraftand) reported
from
Dudley, England
@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@_LoneWolf_) reported
@O2 this is laughable. I got an email at 2am today telling me you'd received my order then 2 more at 11am saying my new SIM was on the way. That's the SIM I ordered Tuesday that came Thursday. Activated 1 1/2 days early which deactivated my old SIM leaving me with no service.
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Stuart Boyd
(@StuartIanBoyd) reported
@O2 As I can't ring 02 from where I am my wife has just rang customer support and asked someone to call me but they hung up on her telling her that's something they can't do...
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Jay Horsley
(@horsley_jason) reported
@AXS_UK i purchased 2 ticket for my daughter 3yrs ago for Elton John @O2 4/4/23 using my friends AXS account and now can’t go. I have sold them on her O2 app but cannot get the money as i cannot add PayPal or bank details to her account on AXS or O2. Please help @eltonofficial
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Ellie Sharpe
(@Eleanor1510) reported
Week 3 of @O2 service down.. just checked and now looks to be fixed by 07/04. Anyone suggest a better provider?
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Anissa Vink
(@AnissaVink8185) reported
@postiejoe84 @O2 Send a message to @reid_360 for help concerning your account recovery. He help me recover my account,he will definitely help you.
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Jason Kennedy
(@jasonkennedy71) reported
@O2 Has anyone ever managed to speak to O2 when they want to cancel? #O2cancel
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Megan
(@MeganC345) reported
@O2 hi, I’m looking to upgrade my phone today and would like to ask a few questions. The live chat feature isn’t working on the app. Can you help? Thank you
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Paul Wilson (parody)
(@paulanthonywils) reported
Fun with @o2 support: On 24th Jan I phoned to report my watch’s mobile connection was no longer working. It took a few attempts to get through because their support line is answered by a very poor voice recognition robot. 1/
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Larky 💙
(@claire_mcnaul) reported
@O2 I have rung customer services 5 times in the last 2 hours and each time people hang up because they cannot solve the problem!!! Please will someone help me !!! I left o2 at the end of Feb and I am receiving bills with extra late payment charge this is unacceptable!!!!!
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rob hopkins
(@robhopk33562280) reported
@O2 how do I go about making a complaint. I can’t speak to an agent online and when being on hold to speak to someone on the phone for over 40 minutes I was cut off. Not good enough.