O2 Outage Report in Cradley, Dudley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.

City	Problem Type	Report Time
Oldbury	Internet	1 day ago
Birmingham	Phone	3 days ago
Birmingham	Internet	7 days ago
Bromsgrove	Phone	10 days ago
Birmingham	Internet	13 days ago
Birmingham	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported 13 seconds ago from Dudley, England

  @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

• 
  Lysander 🦆 (@Lysander_16) reported 2 minutes ago from Wednesfield, England

  Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

• 
  John McKeon (@goingabitgrey) reported 3 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Paul Berry (@paulberry2303) reported 7 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Rachele (@_Rachele_) reported 9 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Adam Waterhouse (@adam0604) reported 10 minutes ago from Halesowen, England

  Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

• 
  Gish Abeyratne (@GoGishiGoGo) reported 14 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Ketan Surti (@DirtySurti) reported 15 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Matthew Sparks (@matthew_74) reported 16 minutes ago from West Bromwich, England

  Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

• 
  Teg Singh (@MrTegSingh) reported 16 minutes ago from Wolverhampton, England

  @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

• 
  Adam (@Caina07Adam) reported 19 minutes ago from Wychbold, England

  @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

• 
  Andy Hollinson (@AndyH_Official) reported 19 minutes ago from Redditch, England

  @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

• 
  Nas Mahmud (@M5Mahmud) reported 25 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Iyaaz Matadar (@IyaazMatadar) reported 29 minutes ago from Redditch, England

  Anyone on @O2 having problems sending @WhatsApp messages?

• 
  Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported 40 minutes ago from Hagley, England

  @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

• 
  Adam (@Caina07Adam) reported 43 minutes ago from Wychbold, England

  @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 46 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Matthew Sparks (@matthew_74) reported 53 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Teg Singh (@MrTegSingh) reported 54 minutes ago from Wolverhampton, England

  @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

• 
  Gish Abeyratne (@GoGishiGoGo) reported 55 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrs C (@WylieAnge) reported 5 minutes ago

  @Extinguisherman @O2 So their response 🤔 We can see that network in your area is extremely busy at the moment. This means it may have an impact on data making it slower. Can you try you manually turning on 3G via your settings to see if this may help? Please use Wifi calling if and where you can

• 
  Rosa (@r_you_rosa) reported 9 minutes ago

  16/08. I ring customer service. Guess what @O2? No one's escalated my ticket! And this time they tell me I have to wait another 3 to 5 working days for this to be resolved. YOU CANNOT MAKE THIS **** UP

• 
  J D (@atomicape99) reported 9 minutes ago

  @Extinguisherman @O2 I have just sent it again slightly edited with the tags you sent. I live in a major city centre (literally yards from a 5G mast not sure if its O2) I hardly ever get 5G and when I get 4G it's shockingly slow. Don't get me started on the phone signal.

• 
  AC (@Furbz_85) reported 12 minutes ago

  Hey @O2 and @AppleMusic trying to use the O2 Priority offer for free Apple Music. As a returning subscriber it tells me I'll get 2 months free but when I go in to the app using the se apple details it tries to charge me £9.99 straight away. Any help appreciated #o2 #applemusic

• 
  J D (@atomicape99) reported 13 minutes ago

  @Extinguisherman @O2 The thing is they're not the cheapest option on the market so you expect a premium level of service

• 
  Karen Wisdom (@karenwisdom) reported 13 minutes ago

  @O2 She received no ‘welcome’ message nor call charges comms, and turned her data roaming off. So baffled as to how one text could cost £42, your customer service are declining to waive this charge. Not impressed.

• 
  Dale Watts (@Extinguisherman) reported 14 minutes ago

  @atomicape99 @O2 The network is inadequate and fails to perform as it should.I’m my opinion it’s congested, but they use terms like ‘busy’. Masts in some areas like mine are dead at peak times. Retweet complaint using BBCWatchdog, WhichUk and ofcom tags.

• 
  Dale Watts (@Extinguisherman) reported 14 minutes ago

  @atomicape99 @O2 The t&c’s state they don’t guarantee a connect all the time, be nice most of the time though!! Using my location, service page says good 2,3,4G, but status page says masts get busy (better term than congested). So how do u deliver a good service on congested mast?

• 
  Rosa (@r_you_rosa) reported 16 minutes ago

  They suggest I use Wifi Calling. I try to set it up. They want to send me a verification code via text. They also make a few other suggestions where I need network connection to set up. Thanks @O2 for your brilliant ideas. /s

• 
  Dale Watts (@Extinguisherman) reported 18 minutes ago

  @beth__mason @O2 They will only dirt it out if we do something, retweet your complaint using BBCWatchdog, WhichUk and ofcom tags. Let’s get this network fixed or let out of contracts