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O2

O2 Outage Report in Cradley, Dudley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.

CityProblem TypeReport Time
Birmingham Internet 3 days ago
Bromsgrove Phone 7 days ago
Birmingham Internet 10 days ago
Birmingham Internet 11 days ago
Birmingham Internet 11 days ago
Birmingham Phone 15 days ago

Community Discussion

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O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • Brumdad30
    Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • kazpeza
    karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • conorcole
    Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • Bigglesdaf
    Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • areeyoushaw
    Harris (@areeyoushaw) reported from Dudley, England

    Signals dog **** today lads, lasses, (other) @O2

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • PhilTonks2
    Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tipsforfootybet
    Yìlmaz (@Tipsforfootybet) reported

    @O2 one of your call agent made a big mistake and put me in a hardship . Closed my account and told me to cancel my direct debit . Now @02 asking me to pay the all amount contract by 19th of February. Letter posted on 9th ,received on 15th . 4 days !!!!!

  • ChedzAMess
    Toxic (@ChedzAMess) reported

    2023 lads how is your signal so **** in my home i live in big bumbaclart london not some desert @O2

  • Maggotlaw
    Paul Magrath = mas.to/ (@Maggotlaw) reported

    Hi @O2 your IOS app isn't showing data usage right now. Is there a problem?

  • richspence
    Richard Spence (@richspence) reported

    @O2 how do I activate my account to use the O2 app? At the moment when I try to use it or login in online it says my account is not activated

  • IanReflections
    IanE (@IanReflections) reported

    @O2 Not really sure that you can include getting tickets via Priority as a reason to love O2? More like a reason to move to a network that can handle the traffic.

  • Duncan_Leeds
    Duncan 🙏 🇺🇦 ❤️ 🌻 (@Duncan_Leeds) reported

    @virginmedia @O2 Match made in heaven - don’t think so. Told my pretty basic package goes up from £60 to £75, yet a new customer can get a better package for £29.99. Phoned to ask if I could have the same & was basically told to bugger off. Not much point sticking around then. Off to @EE we go…

  • venkman2_11
    Paul Steer (@venkman2_11) reported

    @O2 They are as useful as a fa… in a space suit! I have DM’d as it’s seriously angering me. Full bars, full 4G & phone often unresponsive until you get to an area where the masts are plugged in! Phone is relatively new & fine as it’s been fully tested by Apple. Just appalling signal

  • Bulla22139723
    Bulla (@Bulla22139723) reported

    @O2 Still not working this morning. No circle with data used. Multiple customers reported on here.

  • pdc1906
    paul cohen (@pdc1906) reported

    @O2 terrible service… After 6 days without data and no texts…multiple calls (mainly over 45mins) and not worth the effort chat bots who do not respond…4 different rationals over £60 in additional Bolt ons etc and the to be told 48 hours for call back….use someone else

  • insidetheWH
    therealtom (@insidetheWH) reported

    @O2 useless network. Number not ported over and sim isn’t working. Getting robot replies from customer chat telling me my local mast isn’t working. I’m not even there and they refuse to listen. AVOID this network at all costs