O2

O2 Outage Report in Cradley, Dudley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cradley, Dudley, England 03/29/2024 05:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cradley, Dudley, England

The most recent O2 outage reports came from the following cities: Solihull, Birmingham, Kidderminster, Sutton Coldfield, Streetly, Wolverhampton, Walsall, Tipton, Brierley Hill, Wollaston, Wednesbury, Oldbury, Kingswinford, Dudley and Smethwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomSolihull Total Blackout
United KingdomBirmingham Phone
United KingdomKidderminster Internet
United KingdomSutton Coldfield Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

  • KittykatClaire Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • Hannahbreenx han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • Tracey_Devina Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England

    @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

  • paulberry2303 Paul Berry (@paulberry2303) reported from Wolverhampton, England

    @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

  • ReissOmari Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • MuslimShamir Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England

    @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

  • StevoJones1984 Steve Jones (@StevoJones1984) reported from West Bromwich, England

    I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • hijabiexplorer Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • auspices richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

  • Crystalcraftand Crystalcraft Andy (@Crystalcraftand) reported from Dudley, England

    @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @O2 this is laughable. I got an email at 2am today telling me you'd received my order then 2 more at 11am saying my new SIM was on the way. That's the SIM I ordered Tuesday that came Thursday. Activated 1 1/2 days early which deactivated my old SIM leaving me with no service.

  • StuartIanBoyd Stuart Boyd (@StuartIanBoyd) reported

    @O2 As I can't ring 02 from where I am my wife has just rang customer support and asked someone to call me but they hung up on her telling her that's something they can't do...

  • horsley_jason Jay Horsley (@horsley_jason) reported

    @AXS_UK i purchased 2 ticket for my daughter 3yrs ago for Elton John @O2 4/4/23 using my friends AXS account and now can’t go. I have sold them on her O2 app but cannot get the money as i cannot add PayPal or bank details to her account on AXS or O2. Please help @eltonofficial

  • Eleanor1510 Ellie Sharpe (@Eleanor1510) reported

    Week 3 of @O2 service down.. just checked and now looks to be fixed by 07/04. Anyone suggest a better provider?

  • AnissaVink8185 Anissa Vink (@AnissaVink8185) reported

    @postiejoe84 @O2 Send a message to @reid_360 for help concerning your account recovery. He help me recover my account,he will definitely help you.

  • jasonkennedy71 Jason Kennedy (@jasonkennedy71) reported

    @O2 Has anyone ever managed to speak to O2 when they want to cancel? #O2cancel

  • MeganC345 Megan (@MeganC345) reported

    @O2 hi, I’m looking to upgrade my phone today and would like to ask a few questions. The live chat feature isn’t working on the app. Can you help? Thank you

  • paulanthonywils Paul Wilson (parody) (@paulanthonywils) reported

    Fun with @o2 support: On 24th Jan I phoned to report my watch’s mobile connection was no longer working. It took a few attempts to get through because their support line is answered by a very poor voice recognition robot. 1/

  • claire_mcnaul Larky 💙 (@claire_mcnaul) reported

    @O2 I have rung customer services 5 times in the last 2 hours and each time people hang up because they cannot solve the problem!!! Please will someone help me !!! I left o2 at the end of Feb and I am receiving bills with extra late payment charge this is unacceptable!!!!!

  • robhopk33562280 rob hopkins (@robhopk33562280) reported

    @O2 how do I go about making a complaint. I can’t speak to an agent online and when being on hold to speak to someone on the phone for over 40 minutes I was cut off. Not good enough.