O2 outages and service status in Cradley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cradley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (67%)
- Total Blackout (17%)
- Phone (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cradley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cradley, England
The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tipton, Oldbury, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 10 days ago |
|
Birmingham
|
Internet | 16 days ago |
|
Walsall
|
Phone | 20 days ago |
|
Birmingham
|
Total Blackout | 24 days ago |
|
Birmingham
|
Internet | 27 days ago |
|
Tipton
|
Internet | 30 days ago |
Community Discussion
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O2 Issues Reports Near Cradley, England
Latest outage, problems and issue reports in Cradley and nearby locations:
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Adam (@Caina07Adam) reported from Wychbold, England@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Gordé 🥚 (@ReissOmari) reported from Birmingham, EnglandI’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandI'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
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Phil Tonks (@PhilTonks2) reported from Dudley, England@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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Hooty McOwlface (@Cheadle) reported from Birmingham, England@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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Dani Grim (@RefinedSavage) reported from Dudley, EnglandSeems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Adam (@Caina07Adam) reported from Wychbold, England@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Gracie xo (@gracielou_xx) reported from Swindon, EnglandI can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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Richard Anderson (@MrRichAnderson) reported from Kidderminster, England@O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shana Hendry (@Happyengland79) reportedLooks like it's Ombudsman time this evening @O2. Two of them in fact. Can't speak to anyone at O2 as English is not their first language, totally unacceptable! No refund means the problem was never resolved! All you do is lie and I have the proof! #evidenceforombudsman
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Craig Hunter (@CraigHunter74) reported@O2 @JakeMooreUK I have the same issue ever since 5G came out, my Spotify never dropped out when driving but it’s like an old car radio now. Will definitely be thinking about another network soon
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Josh (@JoshBates) reported@O2 Terrible company. I raised a complaint about the bereavement handling of my late father’s line You’ve repeatedly addressed the response of the complaint to him directly, distressing me and my mother. When I raised this to you, you sent another to him! Absolutely shameful.
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Lauren Flower (@LaurenLFlower) reported@O2 I’m trying to sign into my O2 account but I can’t can someone help me
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Mr J (@Mr__J_J) reported@O2 @Raphas_Angel_ You customers deserve better signal
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beth (@yesimbeth) reported@O2 priority/blue Mondays not working, help pls
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Liam (@MeBeLiam) reported@O2 has got the worst app ever to view your bills 🙃🙃
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Rob Collins (@geordiequin) reported@O2 what is wrong with the loss of signal in North Hampshire, repeatedly have to restart as not registered on network, when I use it. Maybe I should try this when paying the bill to you
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emze (@KerZE87) reported@Mr__J_J @O2 Ridiculous isn’t it and they have the audacity to make us pay full price for a service they’re so clearly not providing 🙄
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Debra White Hughes (@debra_w_hughes) reported@O2 Please can someone help me? I cannot access my account because I originally registered with an email address I no longer have access to. There seems to be no option for me to change the email address on the account without accessing the original. How do I resolve this, pls?