O2 Outage Report in Cradley, Dudley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.

City	Problem Type	Report Time
Birmingham	Internet	4 days ago
Bromsgrove	Phone	7 days ago
Birmingham	Internet	10 days ago
Birmingham	Internet	11 days ago
Birmingham	Internet	11 days ago
Birmingham	Phone	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported 27 seconds ago from Birmingham, England

  Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 1 minute ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  Ketan Surti (@DirtySurti) reported 2 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Adam (@Caina07Adam) reported 5 minutes ago from Wychbold, England

  @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 5 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  han (@Hannahbreenx) reported 10 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Crystalcraft Andy (@Crystalcraftand) reported 13 minutes ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  Gordé 🥚 (@ReissOmari) reported 18 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported 22 minutes ago from Perton, England

  @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

• 
  batgirl (@amanmarway) reported 23 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Adam (@Caina07Adam) reported 25 minutes ago from Wychbold, England

  @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 28 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  Gish Abeyratne (@GoGishiGoGo) reported 29 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Matthew Sparks (@matthew_74) reported 35 minutes ago from West Bromwich, England

  @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 36 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 40 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Rachele (@_Rachele_) reported 43 minutes ago from Birmingham, England

  Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

• 
  Steve Jones (@StevoJones1984) reported 53 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Tracey_Devina (@Tracey_Devina) reported 57 minutes ago from West Bromwich, England

  @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

• 
  Paul Berry (@paulberry2303) reported 59 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sammy (@sammy56373846) reported 9 minutes ago

  @O2 Hi, my o2 sim card accidentally fell down the sink. How do I request a new one please?

• 
  Tilt123 (@Tilt123) reported 10 minutes ago

  @O2 Ok thanks. Both my wife and I have mobiles on the o2 network and we cannot make calls at the moment. We both have full signal. I expect it's only a temporary issue.

• 
  Aya (@xayanassar) reported 10 minutes ago

  @O2 how can I have no service in my own bedroom ?!!!! Why has the signal been so awful recently

• 
  Squall Loire (@squall_loire) reported 11 minutes ago

  @O2 WTF is going on with you lately? You've just charged me £8.24 (£6.87+VAT) for Disney+ addon, when going direct to Disney would only cost £7.99.

• 
  C_B_ L (@CCbl62724108) reported 16 minutes ago

  @O2 I have been going round in circles on your website looking for a contact number. No network in G41 area for 5 days! Please get in touch ASAP

• 
  Annalise OBE (@annaliseb) reported 17 minutes ago

  @O2 hi can someone help me activate my free Disney + extra, I've been doing as I'm told but it keeps sending me to subscribe and pay ....

• 
  Heids. (@thatspiffing) reported 18 minutes ago

  @O2 hello, my sister is trying to claim her free headphones after buying a new phone. She needs an invoice number, where can she find that? She wasn’t given a help booklet as they had run out

• 
  Sam Panasuik (@SamPanasuik) reported 18 minutes ago

  @O2 I need help with a device, i seem to be getting no where; returned watch as gone missing - had to send back as you sent the wrong cokour. My replacement watch hasnt turbed up/z fold screen&camera lens as got lines throw it /My billing dates are all over&not on 1 day or date

• 
  Jonathan Davis (@GatesMcTaste) reported 20 minutes ago

  @O2 is it true that if I upgrade my phone and have it delivered online and I have a problem I can't then take it to a brick and mortar store to be sorted I need to mail it back? I heard this in a store today.

• 
  Maggy Clark (@MaggyClark) reported 22 minutes ago

  @O2 What is wrong with your website. Can't top up - total rubbish. Bye, bye - can't be doing with your crap service. Don't bother to reply as totally fed up with you.