O2 outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Birmingham, Walsall, Tipton, Oldbury, and Stourbridge.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Birmingham	Internet	8 days ago
Walsall	Phone	12 days ago
Birmingham	Total Blackout	16 days ago
Birmingham	Internet	19 days ago
Tipton	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Tariq Khan (@TeeKhan84) reported 7 minutes ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  Gish Abeyratne (@GoGishiGoGo) reported 9 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Adam (@Caina07Adam) reported 15 minutes ago from Wychbold, England

  @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

• 
  Iyaaz Matadar (@IyaazMatadar) reported 18 minutes ago from Redditch, England

  Anyone on @O2 having problems sending @WhatsApp messages?

• 
  steve beard (@steve8454) reported 19 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported 22 minutes ago from Birmingham, England

  @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

• 
  ChrisJSharratt_ (@ChrisJSharratt_) reported 24 minutes ago from Birmingham, England

  @O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!

• 
  Andy Hollinson (@AndyH_Official) reported 25 minutes ago from Redditch, England

  @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

• 
  Miss Peace (@miss_peace16) reported 27 minutes ago from Birmingham, England

  @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

• 
  Gordé 🥚 (@ReissOmari) reported 30 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Mike Klymko (@MikeKlymko) reported 35 minutes ago from Dudley, England

  @O2 yet again unable to charge my car because the signal from isn’t good enough.

• 
  Chris Sammons (@ChrisSammons_) reported 38 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  Elliott Brown (@ellrbrown) reported 39 minutes ago from Birmingham, England

  @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 40 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

• 
  Rudi Feix (@Brumdad30) reported 47 minutes ago from Birmingham, England

  @O2 will someone please help me!!! Bloody useless o2

• 
  Ashley Robert Scrivens (@AshScrivens) reported 51 minutes ago from Birmingham, England

  Remember when @three public shamed @o2 for being down. Pot Kettle..

• 
  steve beard (@steve8454) reported 54 minutes ago from Birmingham, England

  @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

• 
  John McKeon (@goingabitgrey) reported 58 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Andy Hollinson (@AndyH_Official) reported 59 minutes ago from Redditch, England

  @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

• 
  PongoVilla (@PongoVilla) reported 59 minutes ago from Birmingham, England

  Why has #o2 gone crap since they merged with #Virgin time to move @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shana Hendry (@Happyengland79) reported 4 minutes ago

  Looks like it's Ombudsman time this evening @O2. Two of them in fact. Can't speak to anyone at O2 as English is not their first language, totally unacceptable! No refund means the problem was never resolved! All you do is lie and I have the proof! #evidenceforombudsman

• 
  Charlotte (@CharlotteW_R) reported 4 minutes ago

  @O2 Thankyou. I sent postcode in messenger and as said prior, lots of people within the area have said there has been a massive decline in o2 signal in the last 6wks so something is not right

• 
  Wayne Tuckwell 💚🖤 (@waynetuckwell) reported 5 minutes ago

  @Lord_Viridis @O2 Ah yes the typical turn it on and off again! I stopped the script reading by announcing at the start of the call that I’m a 27year IT Veteran and over tried everything! No answer to that! I can’t believe just how poor a service they are providing

• 
  Dan Roberts (@Dan_Roberts21) reported 5 minutes ago

  @joecousins89 @O2 Bad init, it’s literally every day the signal goes

• 
  Viridis (@Lord_Viridis) reported 11 minutes ago

  @waynetuckwell @O2 Luckily, they send me a text just before they cut off all my 7 lines threatening legal action Inc debt recovery, I use the link in the email to pay all in one go. It's literally the only way I can pay my bills unless I spend 2hrs on the phone. It's ******* shockingly bad @Ofcom

• 
  Richard Frame (@rafthemaster) reported 14 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  afmb (@afmb) reported 15 minutes ago

  @O2 I am SICK of your customer service. Ever since you merged with Virgin. I get the same issue over and over trying to use the MyO2 app. AND this tweet will just be ignored.

• 
  B. (@Bradleyyy98) reported 18 minutes ago

  @O2 I have made countless phone calls. It got referred to the main department to get the issue sorted. This was over a month ago. I’m always told the same thing “We will contact you within 5-7 working days” nothing ever gets done.

• 
  Jenny Cockett (@jennyc14) reported 18 minutes ago

  @O2 blue monday not working for me, it says try again later. I've been trying all morning! Do you have a problem?

• 
  John Kirby (@csljohnkirby) reported 19 minutes ago

  @O2 Seriously, I messaged by DM prior to 1800hrs today, and even notified you on the main timeline I had done it, and guess what, yep @O2 have completely ignored it. Customer service is missing