O2 outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	12 hours ago
Birmingham	Internet	1 month ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago
Walsall	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Crystalcraft Andy (@Crystalcraftand) reported 1 minute ago from Dudley, England

  @O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan.  I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)

• 
  richard (@auspices) reported 6 minutes ago from Birmingham, England

  anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

• 
  steve beard (@steve8454) reported 10 minutes ago from Birmingham, England

  @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

• 
  Matt (@msetchell) reported 13 minutes ago from Redditch, England

  Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

• 
  Elliott Brown (@ellrbrown) reported 15 minutes ago from Birmingham, England

  @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

• 
  ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported 15 minutes ago from Birmingham, England

  @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

• 
  Tariq Khan (@TeeKhan84) reported 24 minutes ago from Birmingham, England

  Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 26 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  Gish Abeyratne (@GoGishiGoGo) reported 29 minutes ago from Birmingham, England

  @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

• 
  Chris Sammons (@ChrisSammons_) reported 32 minutes ago from Birmingham, England

  @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

• 
  Alyssa Jade (@alyssajwalker) reported 34 minutes ago from Wolverhampton, England

  @O2 ya "online guru chat" service is absolute trash, halfway through discussing the rebooking of my repairs and the server connection cuts out 🙃

• 
  Chris Sammons (@ChrisSammons_) reported 37 minutes ago from Birmingham, England

  @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 37 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  Richard Anderson (@MrRichAnderson) reported 46 minutes ago from Kidderminster, England

  @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

• 
  han (@Hannahbreenx) reported 47 minutes ago from Bromsgrove, England

  @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

• 
  Iyaaz Matadar (@IyaazMatadar) reported 49 minutes ago from Redditch, England

  Anyone on @O2 having problems sending @WhatsApp messages?

• 
  John McKeon (@goingabitgrey) reported 50 minutes ago from Birmingham, England

  @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

• 
  Gordé 🦩 (@ReissOmari) reported 51 minutes ago from Birmingham, England

  @O2 Hi, please could you help me with a online store order?

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 51 minutes ago from Birmingham, England

  @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

• 
  Gordé 🦩 (@ReissOmari) reported 53 minutes ago from Birmingham, England

  @O2 Priority down!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Breeze🕷💙💻🐟 #FBPE #FBPA #RejoinEU🇺🇦 (@MarkyB_62) reported 1 minute ago

  @kokeshimum @O2 Because the operators put profit ahead of service? Coverage investment goes into the high traffic/ high profit urban areas, at the expense of suburban & rural coverage. Better regulation would help.

• 
  Nana_UTC ⭐⭐ (@AgyapongNana) reported 2 minutes ago

  heyy i've having trouble trying to get my asap rocky tickets online @O2

• 
  Joyboy 🌞 (@hxlds) reported 3 minutes ago

  @O2 @TheO2 your speakers work just fine, please turn it down a bit! Didn’t come to a concert to leave deaf

• 
  Lil_Missy (@Introvert_Head) reported 5 minutes ago

  Apparently there's an issue where I live with a mast and I've got no signal. When is this likely to be fixed?? @O2

• 
  P.c (@Bolton1214C) reported 6 minutes ago

  @kokeshimum @O2 Left them this week went to EE 02 is the worst ever now

• 
  Simon Poulton (@SimonRPoulton) reported 6 minutes ago

  Absolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!

• 
  Minnie (@xxxxminniex) reported 9 minutes ago

  @Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!

• 
  don julio act a foolio (@semiloorexo) reported 11 minutes ago

  @O2 I have just sent you a dm as I need help

• 
  Scottt Kirkwoodd (@2gurlys1kupp) reported 12 minutes ago

  @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

• 
  Greg Geyer (@GregGeyer2) reported 14 minutes ago

  @savinggracey @O2 That's unacceptable. O2 needs to step up their customer service.