O2 outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.

City	Problem Type	Report Time
Oldbury	Internet	2 days ago
Oldbury	Internet	4 days ago
Birmingham	Phone	6 days ago
Birmingham	Internet	10 days ago
Bromsgrove	Phone	14 days ago
Birmingham	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Betsy Snow (@longhairdsgtmaj) reported 6 minutes ago from Wombourne, England

  @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

• 
  steve beard (@steve8454) reported 6 minutes ago from Birmingham, England

  @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

• 
  Richard Anderson (@MrRichAnderson) reported 15 minutes ago from Kidderminster, England

  @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

• 
  Gordé 🥚 (@ReissOmari) reported 15 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Andy Hollinson (@AndyH_Official) reported 15 minutes ago from Redditch, England

  @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

• 
  batgirl (@amanmarway) reported 16 minutes ago from West Bromwich, England

  @O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 20 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

• 
  Iain L Masson - Musician (@Massontweet) reported 21 minutes ago from Birmingham, England

  @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

• 
  Phil Tonks (@PhilTonks2) reported 27 minutes ago from Dudley, England

  @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 28 minutes ago from Birmingham, England

  @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

• 
  Steve Jones (@StevoJones1984) reported 29 minutes ago from West Bromwich, England

  I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

• 
  Gracie xo (@gracielou_xx) reported 31 minutes ago from Swindon, England

  I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢

• 
  Nas Mahmud (@M5Mahmud) reported 38 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  steve beard (@steve8454) reported 40 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  Mike Klymko (@MikeKlymko) reported 41 minutes ago from Dudley, England

  @O2 Called to complain about poor network coverage where I live and work. Battery died whilst waiting on hold forever.

• 
  George Kafetzis (@Georgekafetzis) reported 47 minutes ago from Birmingham, England

  @O2 your customer service has gone extremely S**T

• 
  Ketan Surti (@DirtySurti) reported 50 minutes ago from Dickens Heath, England

  @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

• 
  Mike Klymko (@MikeKlymko) reported 51 minutes ago from Dudley, England

  @O2 yet again unable to charge my car because the signal from isn’t good enough.

• 
  Mike Klymko (@MikeKlymko) reported 51 minutes ago from Dudley, England

  @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 56 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick A (@mobynick303) reported 5 minutes ago

  @O2 hi, I have been reporting for the last 3 weeks of connectivity issues ( ie no connectivity) in the NG4 area and still keeps coming back as 'no issue'- there is no obvious way of escalating this, how do I go on?

• 
  S.Nas (@WaylandKawa) reported 8 minutes ago

  @O2 Hello, the O2 signal strength is weak on Stockton Road in Hartlepool. Is there a reason for this?

• 
  Andrew Harbot-Taylor (@T_Northernbloke) reported 11 minutes ago

  @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

• 
  Katie Crombie (@KatieC_says) reported 11 minutes ago

  Hi @O2 Hi, I emailed my complaint in a week ago tomorrow and there has been no acknowledgement nor reply. Is this usual? I used the complaint review service email address.

• 
  Selahattin Karaman (@SoccerSportvas) reported 16 minutes ago

  I regret switching to O2. Despite showing full 5G signal across London, my internet barely works. Pages won’t load, WhatsApp just keeps buffering, and basic browsing is almost impossible. I’ve contacted customer support multiple times. @O2

• 
  B. (@Bradleyyy98) reported 16 minutes ago

  @O2 Customer service is absolutely horrendous. Call up regarding my locked account, had this issue since 18th of March. The cheek of the lady to try and sell me an Apple Watch. 😬

• 
  Lee Stewart (@LeeStewart2383) reported 17 minutes ago

  @O2 after multiple phone calls to customer services to advise i had been receiving emails and texts stating I owed money when I dont a restriction has been placed on phone and they cant lift the restriction for upto 7 days. @O2 I wouldnt recommend you to anyone these days

• 
  Jubair Ahmed (@jbahmed1987) reported 20 minutes ago

  @O2 Absolute poor service, over 3 months to sort out an issue and still waiting.

• 
  wendy devyea 🌸 (@Wendy_jDarling) reported 21 minutes ago

  @O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim

• 
  Liam 🥃 (@LiaamStephen) reported 23 minutes ago

  @O2 how do I cancel my airtime but keep paying device?