O2 Outage Report in Cradley, Dudley, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cradley, Dudley, England
The most recent O2 outage reports came from the following cities: Wolverhampton, Birmingham, Oldbury, Kidderminster, Tipton and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Wolverhampton |
Phone | |
| Oldbury |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cradley, England
Latest outage, problems and issue reports in Cradley and nearby locations:
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Donna Jackson 🇺🇦
(@DrDonna25) reported
@O2 the app is not showing how much mobile data I have left. I’ve tried reinstalling the app, and deleting the account and re-registering but nothing has worked. Can you help please?
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dave smith
(@derp942) reported
@O2 what is going on with your service in Wellingborough town centre. It's an absolute dead zone since some time last week. How are people supposed to use his ticket apps and such? Sort it out.
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gauharkhankkk
(@ZarleshK) reported
@O2 how do i move my number from 3 network to o2?? I have been trying to call all morning with no luck
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Mark Young
(@MarkYoungmk4) reported
@O2 Don't buy it. I've got it. Problems after Problems and @O2 you have done nothing to help me. You referred me to Samsung who charged me to get it fixed, 7 months old. Goes into brick mode and takes hours to sort, I paid to grt it sorted on Wed, back to brick mode today. Ragin
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Jim Connolly
(@JimConnolly) reported
Worst #CustomerService I have ever experienced? I've been a @tescomobile customer for 1 month & they've set a new low. The level of incompetence / disinterest from their 'chat' support and phone support is mind-blowing. Sorry I left @O2 Don't switch.
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Brian
(@snapshot_brian) reported
@O2 can someone help when I receive a call my network goes from 5g to h+ then when the call disconnects it goes back to 5g
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amy
(@amy180593) reported
@O2 I joined this network again after a few years away for the travel. I travel for work. However the fact I was charged when not using the phone is obscene. I’ll have to leave again.
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Anthony Hastings
(@Batlov1066) reported
@O2 massively falling out of love with o2 right now. Trying to watch f1 british grand prix on my phone on my dongle and it keeps dropping out. I’m paying fifty quid a month for no service
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Harrison
(@Son_Of_Hari) reported
Hey @o2 can I ask why your mobile data is so shite? I’m sat here with full signal 4g and it won’t even load a simple song on Apple Music.
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Steve Lywood
(@Daddy_ratbag) reported
@O2 I know it’s a bit late as just seen the reply on notifications. They tried to scan and then just said it’s not working. Wouldn’t mind but it seems like they knew about the problem but weren’t telling anyone before they created the code!