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O2 outages and service status in Cradley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Cradley, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Bromsgrove, Walsall, Stourbridge, Wolverhampton, West Bromwich, and Dudley.

CityProblem TypeReport Time
Oldbury Internet 8 days ago
Oldbury Internet 11 days ago
Birmingham Phone 13 days ago
Birmingham Internet 17 days ago
Bromsgrove Phone 20 days ago
Birmingham Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

  • _Rachele_
    Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • GriffPlays
    Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

  • IyaazMatadar
    Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • auspices
    richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • kazpeza
    karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • PeteVillan1981
    Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England

    @gazswain @O2 O2 🤝 Virgin - dog **** mobile networks

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • harryharrad
    HH (@harryharrad) reported from Birmingham, England

    @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

  • Hannahbreenx
    han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    The only reason I would be an @O2 customer

  • Georgekafetzis
    George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

  • SnapperSandwell
    SandwellSnapper (@SnapperSandwell) reported from West Bromwich, England

    @O2 Why when I click on the priority app for tickets, does it then not allow me to buy priority tickets on Ticketmaster? Why is it not working, it used to.

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • PhilTonks2
    Phil Tonks (@PhilTonks2) reported from Dudley, England

    @O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • doddy36
    stephen dodd (@doddy36) reported

    @O2 Hi, I’m contacting you on behalf of a friend regarding an O2 insurance repair request. They have reported an issue with their phone, but the claim has not progressed — no return packaging has been sent and the repair has not been accepted.

  • JPBOLDY
    JonTheJoker76 (@JPBOLDY) reported

    @O2 due to your rubbish signal in hx2 9 area can I leave your service because it's not fit for purpose, bills gone up and rubbish signal and data speed

  • AyyItsAlii
    Ali ✌🏼 (@AyyItsAlii) reported

    @O2 yall have locked my account for 2 months and have told me 5 working days to fix the issue the past 4 times I have called. What is your team doing please? 😡

  • simondo91
    Siz (@simondo91) reported from Queensbury, England

    @O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?

  • happystokey
    Steve (@happystokey) reported

    You tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care

  • robcorb
    Robert Corbishley (@robcorb) reported

    I have to say this: @O2 “customer service” is utter crap.

  • ChavdaKrishan
    Krishan chavda (@ChavdaKrishan) reported

    @O2 over an hour on your dumb chat and the agent still hasnt got me through security. Talk about slow service! 1 reply every 12 or so mins what the point of having a online chat if its this slow? Im 1h 30mins in and still not help… where are you hiring these people?

  • PaddyWarburton
    Paddy.og 🍌 (@PaddyWarburton) reported

    any customers of @O2 in the UK had any recent customer service experiences? my wife and I have both had to contact them in the past few days and WOW it’s been a horrendous experience sure it didn’t used to be like this?

  • Joses_World
    Basic with Life (@Joses_World) reported

    I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

  • Ash42055
    Rebecca Ashcroft (@Ash42055) reported

    @O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.