O2 Outage Report in Cradley, Dudley, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Cradley, Dudley, England
The most recent O2 outage reports came from the following cities: Dudley, Birmingham, Oldbury, Wolverhampton, Kidderminster and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Phone | |
| Birmingham |
||
| Oldbury |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cradley, England
Latest outage, problems and issue reports in Cradley and nearby locations:
-
Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
-
Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
-
Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
-
emma saunders
(@emmajsaunders) reported
from
Solihull, England
@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
-
Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
-
Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
-
Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
-
Betsy Snow
(@longhairdsgtmaj) reported
from
Wombourne, England
@CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!
-
John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
-
Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
-
Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
-
Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
-
Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
-
Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
-
Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
-
Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
-
Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
everstlover200
(@everstlover200) reported
@GarethBattersby @boxofnumbers @O2 Phone is upside down you cant see who's calling lol and if your busy your phones going to be on mute or vibrate so you will know who's phoned or who's texted without having to check the phone itself with dnd on your screen stays off on most phones when calls come in
-
Rosie James
(@RosieJa36631076) reported
@O2 I should have to keep switching my phone on airplane mode, or off and on, to get signal. My friends and family have no problems without having to do this. Is it because I now have a 5G phone but my simcard is a bit dated and not 5G? Do I need to upgrade my simcard?
-
ktbee
(@Ktbeevo) reported
Trying to decide who has the worst customer services. @TalkTalk or @O2 Absolute **** show trying to get anything sorted. The standard dm us isn’t washing with me. You still don’t do anything…. Shame on you
-
Olivia-Anne Cleary
(@OliviaACleary) reported
@O2 It's been two months and I still can't access wifi on the London underground. Always could before I got a new phone. Have followed all suggested steps. Have also tried (and failed) to get help on the app via the chat with an agent option. Can you offer any assistance? Thanks.
-
Arousa Naqvi
(@veiledevolution) reported
@O2 Been there done that. I've spoke to the network team many times to no resolve. I've asked for a replacement sim myself! Its beyond a joke now.
-
Tuckey
(@TuckeyUK) reported
@O2 So I ordered a sim only contract with you around 3-4 weeks ago, then found I had no reception at work so spoke to an advisor who said it was ok to give me a PAC code and cancel as it was within 14 days. Then you go and Debit my bank account £260. Idiots.
-
everstlover200
(@everstlover200) reported
@GarethBattersby @boxofnumbers @O2 Everyone calls it innovative yet they really aren't the iPhone 11 to 14 are basically the same phone small minor upgrades and if their phones are supposed to last a long time why's most upgrading to the latest ones all the time and having problems with previous when new are out
-
Jack Parker
(@JackParkerNo1) reported
@O2 I see you don't read your fb dms. Is there a reason I'm not getting the signal I'm paying for???
-
lactose intolerant
(@jshcrstbl) reported
@O2 Alright bro I’m paying £28.99 monthly for unlimited data and texts but why tf does my 4g not work ANYWHERE 😭😭 phones saying 4g full bars yet nothing happens man fix this 😭😭😭
-
RuthieB
(@Ruth303303) reported
@O2 Hi, spoke to your network services, you are sorting out a V/M issue. I've tried to make calls now and getting no service. I HAVE A RELATIVE IN HOSPITAL AND IT IS URGENT THAT YOU CONTACT ME TO GET THIS SORTED. There is no-one available on chat.Pls get in touch ASAP.