O2 outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Stourbridge, Bromsgrove, and Walsall.

City	Problem Type	Report Time
Oldbury	Internet	6 days ago
Birmingham	Total Blackout	13 days ago
Stourbridge	Total Blackout	17 days ago
Oldbury	Internet	29 days ago
Oldbury	Internet	1 month ago
Birmingham	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  steve beard (@steve8454) reported 9 seconds ago from Birmingham, England

  @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

• 
  Rachele 🍷 (@_Rachele_) reported 2 minutes ago from Redditch, England

  @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

• 
  steve beard (@steve8454) reported 7 minutes ago from Birmingham, England

  @O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

• 
  HH (@harryharrad) reported 10 minutes ago from Birmingham, England

  @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

• 
  Miss Peace (@miss_peace16) reported 11 minutes ago from Birmingham, England

  @O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.

• 
  Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported 13 minutes ago from Hagley, England

  @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 14 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 21 minutes ago from Willenhall, England

  That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....

• 
  RICARDO WILLIAMS (@iamRicardoW) reported 22 minutes ago from Birmingham, England

  @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

• 
  Gordé 🥚 (@ReissOmari) reported 24 minutes ago from Birmingham, England

  I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

• 
  Matt (@msetchell) reported 29 minutes ago from Redditch, England

  Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 36 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  Jonathan Deavs (@Y2JONAKERFELDT) reported 38 minutes ago from Redditch, England

  @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

• 
  Griff™ in NYC 🗽 (@GriffPlays) reported 40 minutes ago from Birmingham, England

  @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

• 
  Paul Berry (@paulberry2303) reported 41 minutes ago from Wolverhampton, England

  @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 42 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 46 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  Sophie Drake (@SophieMDrake) reported 48 minutes ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  Nas Mahmud (@M5Mahmud) reported 49 minutes ago from Birmingham, England

  @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

• 
  Iain L Masson - Musician (@Massontweet) reported 52 minutes ago from Birmingham, England

  @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@Jamie_LEC) reported 3 minutes ago

  @O2 Yh it was We got through on phone and said disability is now sold out so my daughter had miss out because of the website not working

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 3 minutes ago

  @O2 Thanks for nothing. I still haven’t heard from you. ******* shocking “customer service”

• 
  SEA-MAC VALET (@SEAMAC_VALET) reported 5 minutes ago

  Seriously @O2 turn off 5G as it obviously doesn't work in #Wishaw #NorthLanarkshire

• 
  Benjamin Webster (@benjaminlfc) reported 7 minutes ago

  @Stephen1494712 @O2 Have the same issues with the payment system, the app and the website very rarely works and when if you do even manage to get to the card details/apple pay page it either knocks the payment back or says Apple Pay isn’t available

• 
  Debbie Woodburn (@debbiegaunt) reported 12 minutes ago

  @dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.

• 
  Misha Hoo (@MishehooA) reported 13 minutes ago

  @arokorol @O2 Receiving a "Welcome to Palestinian Authority" message at Ben Gurion Airport happens bc your phone connects to the strongest available signal, which can sometimes be a Palestinian network tower located in the nearby West Bank, rather than an Israeli one. NothiNothing malicious.

• 
  Fran (@frannyporter) reported 14 minutes ago

  @O2 @dermothill11 Can't he's got no signal

• 
  Stephen (@Stephen1494712) reported 16 minutes ago

  @O2 Finally got it sorted. You guys need to fix your payment system, the email verification for login doesn’t work properly and when login finally works it automatically attempts to take payment on whatever wallet shows then fails. Then login has to be attempted again. And fails.

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 17 minutes ago

  I strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already

• 
  Kieren Bushnell (@kbushnell1975) reported 18 minutes ago

  @O2 You are an absolute disgrace of a company. You have lost a long and supposedly valued customer. I am calling you out for what you are, a shoddy, scam organisation. Utterly disgraceful bunch of charlatans.