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O2 outages and service status in Cradley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Cradley, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Birmingham.

CityProblem TypeReport Time
Birmingham Internet 10 days ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago
Birmingham Internet 3 months ago
Walsall Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • ellrbrown
    Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • Georgekafetzis
    George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • MikeKlymko
    Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • GriffPlays
    Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

  • conorcole
    Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • John10649040
    John (@John10649040) reported from Birmingham, England

    @O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !

  • MrTegSingh
    Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

  • SophieMDrake
    Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • _Rachele_
    Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • UKHarvick_Fan
    Jackie (@UKHarvick_Fan) reported from Birmingham, England

    @O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • TeeKhan84
    Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jokewapo
    john rowan (@jokewapo) reported

    Since @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor

  • pooliemadone84
    Craig Turnbull (@pooliemadone84) reported

    @O2 why is it no matter where I am in the uk there’s always a problem with streaming or phone signal! You’re supposed to be the best coverage out there but it’s a daily occurrence

  • NC20023
    Rob Cur (@NC20023) reported

    @O2 why oh why have you made it so damned difficult to login to my account now that Virgin Media are involved ! All I want to do is login to my account the old fashioned way without the need to check my email, return to the original page etc…..

  • 2gurlys1kupp
    Scottt Kirkwoodd (@2gurlys1kupp) reported

    @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

  • andyps1275
    Andy Sherratt (@andyps1275) reported

    @Osprey0 @O2 Used to be that Virgin were the go-to for being the customer champion, since they merged with O2 that isn't the case. Puts me off moving home internet to them.

  • lesgilbertlazer
    Leslie Gilbert (@lesgilbertlazer) reported

    @O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!

  • aaroncikaya
    Aaron (@aaroncikaya) reported

    @O2 @O2 @O2 ABSOLUTE DISGRACE! Nobody wants to take responsibility for YOUR mistake and I’m being passed around to 3-4 different colleagues who don’t have a clue about what’s going on I got put on hold for long periods multiple times. Awful customer service! You won’t see a penny from me until this is solved! Look at how long they had me on the phone for!!!

  • cbHatternew
    cbHatter (@cbHatternew) reported

    @O2 @ajgbarnes Have no idea how this came up on my timeline, but ******* @O2 if you look at this guys posts, he’s a serial ******* moaner…..ignore him

  • RobbieMT8
    Robbie T (@RobbieMT8) reported

    @O2 No outage the network is just awful and had been for years tbh.

  • Rez1362510
    Rez (@Rez1362510) reported

    Hey @O2 why is your network really bad in the south west? It’s brilliant up north, however Burnham on Sea, Bridgwater Shockingly bad.