O2 outages and service status in Cradley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cradley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cradley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cradley, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 1 month ago |
|
Birmingham
|
Internet | 1 month ago |
|
Birmingham
|
Internet | 2 months ago |
|
Birmingham
|
Internet | 2 months ago |
|
Walsall
|
Phone | 2 months ago |
|
Birmingham
|
Total Blackout | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cradley, England
Latest outage, problems and issue reports in Cradley and nearby locations:
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Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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PongoVilla (@PongoVilla) reported from Birmingham, EnglandWhy has #o2 gone crap since they merged with #Virgin time to move @o2
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ChrisJSharratt_ (@ChrisJSharratt_) reported from Birmingham, England@O2 I ordered a phone on the train today and only found out you need ID after. I have a copy on my phone, you can check with my work and I will be getting rid of this phone in an hour!!!!!! What ******** am I meant to do?!!!!!
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Charlotte (@charlll18x) reported from Dudley, EnglandDunno what’s worse your “priority” or signal @O2
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Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Mike Klymko (@MikeKlymko) reported from Dudley, England@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Matt (@msetchell) reported from Redditch, EnglandThanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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batgirl (@amanmarway) reported from West Bromwich, England@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Elliott Brown (@ellrbrown) reported from Birmingham, England@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Teg Singh (@MrTegSingh) reported from Wolverhampton, England@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, EnglandTypical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @three public shamed @o2 for being down. Pot Kettle..
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Carol Dickinson (@carol_dd6) reported from Dudley, England@O2 I keep getting texts off you, rang the number to stop them but it’s not available. I’m not with O2 anymore so want them to stop now. Help 😮
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@O2 Hi, please could you help me with a online store order?
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Phil Tonks (@PhilTonks2) reported from Dudley, England@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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Tariq Khan (@TeeKhan84) reported from Birmingham, EnglandAbsolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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don julio act a foolio (@semiloorexo) reported@O2 I have just sent you a dm as I need help
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Don't shoot the messenger (@Lovethyneighb0) reported@kokeshimum @O2 I read the first two sentences and thought you were talking about drugs. Bed-time for me. Hope your service improves.
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Eggrolls (@EggrollsByam) reported@kokeshimum @O2 I’m with EE and around where I live there are many large areas where I get zero signal. In my house I get one bar of 4G on a good day.
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Gareth (@StockwoodCap) reported@kokeshimum @O2 Stuck for 2 hours on the M2 yesterday without moving. I was in a signal black spot so I could barely make a call and had no data… This was on the M2 in Kent. It’s hardly the middle of nowhere.
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Gem🧣 (@gems_endgame) reported@kokeshimum @O2 I live near four major cities. On 4G I can’t get an internet connection, cuts out constantly mid calls as soon as drops from 5G to 4G. O2 is broken.
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beijinggail (@sargeant_gail) reported@O2 Well you’ve taken 8 hrs to respond to this - absolutely appalling customer service!!!
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stuart wall (@StuartWall34) reported@kokeshimum @O2 I switched from o2 to EE because of poor coverage
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Mario Behrendt | AI Founder (@behrendtio) reported@kokeshimum @O2 One could argue you’re in Huddersfield. It’s not the “highest priority area” to build infrastructure let’s say. But I’m in London and during a typical commute on an overground train I lose my signal entirely at least 3 times. Both on EE and Vodafone. Incredible.
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PeterW (@PeterW4tw) reported@DominyRichard @kokeshimum @O2 This, very much this. OFGEM should cross-reference mast plan objectors and those complaining about poor cell service, them name and shame
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Michael Phillips (@MichaelPhi82389) reported@kokeshimum @O2 I'm in wales couldn't use my phone for 6 months due to o2 having issues so went to vadafone