O2 Outage in Cradley, Dudley, England

@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

@O2 will someone please help me!!! Bloody useless o2

@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.

@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

I have been with @O2, @EE, @VodafoneUK, @lycamobile,@giffgaff and I have the same problem I have tried multiple things and I think it's time I should act by telling you my issue by struggling to receive a signals all around Cromer some places you have it then you don't.

@EE @VodafoneUK @O2 you stay that you coverage all over the United Kingdom but around East Runtham and around Cromer when I go down to the caver van I always have a bad signal could you please try and improve your network. it's not my phone because I have tried multiple phones

Absolutely gobsmacked by the service from @O2! Tried to place an order 3 times for an iWatch to find out that one of their staff members have made up my D.O.B, making me out to be 120- poor service for a customer that spends over £150 a month with them #disappointed #PoorService

@O2 Thankfully, I am out of O2, shocking service.

I was a customer of @o2 for over two decades with four devices on contract. Last 5 years service has been pathetic. Moved to Sky Mobile , same coverage, much cheaper and better customer service

@Mad_Scots_Wench @O2 @O2 terrible off yourself... will be loosing a customer very soon

@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.

@O2 keep sending me a list of contacts, I’ve wasted over an hour on all, to no avail, useless customer service. You either talk to a robot or someone who can’t help you. You ask to speak to a supervised. They say I am the supervisor, can I speak to your manager=no. No help at all

@O2 tried to upgrade to more phone data as I’m using so much, as I’m isolating. Been a customer for 10years. During a pandemic o2 see it as a business opportunity. The best they could do was charge me £16 for an extra 25GB of data. I have to wait till January to leave this crap

@O2 is there any customer service numbers I can ring please