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O2 outages and service status in Cradley, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Cradley, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cradley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 26: Problems at O2

O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cradley, England

The most recent O2 outage reports came from the following cities: Birmingham.

CityProblem TypeReport Time
Birmingham Internet 1 month ago
Birmingham Internet 1 month ago
Birmingham Internet 2 months ago
Birmingham Internet 2 months ago
Walsall Phone 2 months ago
Birmingham Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

  • ChrisSammons_
    Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • kazpeza
    karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • TeeKhan84
    Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • carol_dd6
    Carol Dickinson (@carol_dd6) reported from Dudley, England

    @O2 I keep getting texts off you, rang the number to stop them but it’s not available. I’m not with O2 anymore so want them to stop now. Help 😮

  • auspices
    richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • MrRichAnderson
    Richard Anderson (@MrRichAnderson) reported from Kidderminster, England

    @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

  • alyssajwalker
    Alyssa Jade (@alyssajwalker) reported from Wolverhampton, England

    @O2 ya "online guru chat" service is absolute trash, halfway through discussing the rebooking of my repairs and the server connection cuts out 🙃

  • Massontweet
    Iain L Masson - Musician (@Massontweet) reported from Birmingham, England

    @natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.

  • longhairdsgtmaj
    Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Brumdad30
    Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

  • _tombradshaw
    Tom Bradshaw (@_tombradshaw) reported from Birmingham, England

    @EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    @jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • Georgekafetzis
    George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • MikeKlymko
    Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    @O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.

  • ChrisSammons_
    Chris Sammons (@ChrisSammons_) reported from Birmingham, England

    @O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • AshScrivens
    Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGrayburn
    PG𝕏 (@PaulGrayburn) reported

    @GleedSteve @O2 Cancel the direct debit maybe?

  • MattHuddyHudson
    Matt Hudson (@MattHuddyHudson) reported

    @O2 @SkimoBeats Everyone is telling you the problem and yet over a week later and nothings been done . Oops something went wrong message .

  • Chris_1987
    Chrissy H 💚🩷 (@Chris_1987) reported

    Honestly @O2 are dreadful, mess around with the payment of my bill YET again which I paid and my services STILL aren’t up & running it’s been over 24hrs? Not to mention the customer service team being absolutely useless.

  • SkimoBeats
    Skimo (@SkimoBeats) reported

    @codyhaine91 @O2 That's madness! There's a communications ombudsman by the way. Get the complaint started. I had went through something similar with Three Mobile. Had it all sorted and watch contract paid off in full as redress.

  • StephyAsh84
    Stephanie D (@StephyAsh84) reported

    @O2 the 4/5G in my local area is awful at the moment, am getting absolutely nothing once leaving the house.

  • MichaelPhi82389
    Michael Phillips (@MichaelPhi82389) reported

    @kokeshimum @O2 I'm in wales couldn't use my phone for 6 months due to o2 having issues so went to vadafone

  • iz__zy
    iz (@iz__zy) reported

    @lynne_lil_devil @O2 I’ve had the same issue and no one can help and I’ve topped up again and still nothing it’s just annoying now

  • TheEnglishRebel
    🏴󠁧󠁢󠁥󠁮󠁧󠁿English Rebel - Kingdom of England (@TheEnglishRebel) reported

    @kokeshimum @O2 You might find the problem is with O2 if anything. It was fine in London, but hopeless in Devon.

  • mysteriousgal
    mysteriousgal (@mysteriousgal) reported

    @EnigmaAkila @iz__zy @O2 Wonder when they are going to get to the bottom of it. I have raised a complaint so seem to be getting some action but they still don't know what is causing it.

  • Andy_Woods82
    ANDY82 (@Andy_Woods82) reported

    @O2 this number calls claiming to be your customer service +44 7307 164709 Sounds like a scam caller