O2 Outage Report in Chapel en le Frith, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chapel en le Frith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapel en le Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chapel en le Frith, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Stockport |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chapel en le Frith, England
Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Beverly Macker
(@BeverlyMacker) reported
from
Ashton-under-Lyne, England
@O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Mottram in Longdendale, England
@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@_DanWest) reported
@O2 Yeah just sms’s. Data itself is terrible, always has been despite the coverage map saying otherwise. But never had any issues with sms’s until the last 4 weeks where they just keep failing to send
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Richard Foster
(@RichardFoster06) reported
@O2 Please help been on a call for 1hr 34mins and no answer 03448090202 just ring ring if you thought I was going to join I’m certainly not now that’s for sure.
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jaime cox
(@rowbs11) reported
@O2 really disappointed I never got to use my Caffe Nero drink priority 😞. I let my child use my phone and I think he activated it so now I can’t redeem. Anyway around this?? Pretty please.
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.
(@PattonKieran) reported
@O2 Internet was connected just iMessage was down yesterday for a few hours.
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fedemenni
(@fmen23) reported
@O2 I was promised a Manager call back from telephone support last week. Still not have received it … this customer service really sucks
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Steph C
(@StephC66588437) reported
NEVER IN MY LIFE HAVE I EVER USED A MORE DISFUNCTIONAL COMPANY @O2 WHICH NUMPTY HAS CANCELLED MY ORDER AFTER TELLING THEM NOT TO CAUSING ME TO NOW LOSE MY SPOT FOR A PREORDERED PHONE
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Chedders
(@CharlieEdd) reported
@AdamRutherford @O2 All the major networks seem to be as bad as each other. I won't deal with Vodafone due to them taking 3 months to stop charging me after I cancelled a contract.
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fedemenni
(@fmen23) reported
@O2 Issues with receiving messages and awful customer service received within the call. I was promised a call back within 48h from the call- this was last week wed
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Samuel Thompson
(@samwise1337) reported
@O2 @virginmedia As a new customer to O2 and an existing customer of Virgin Media I'm extremely disappointed. We can't get an O2 VOLT upgrade applied because the accounts are in different names but the same address. Absolutely rubbish!
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Chris Brownsell
(@ChrisBrownsell) reported
@O2 Hello, I'm trying to see what Volt benefits I can get for being both an O2 and Virgin Media customer, but I can't seem to find an option on your website to say I'm already a VM customer. The Volt page only gives me the option to join Virgin Media.