O2 Outage Report in Chapel en le Frith, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chapel en le Frith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapel en le Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Chapel en le Frith, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Glossop, Stockport and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Glossop |
||
| Manchester |
Phone | |
| Manchester |
Internet | |
| Stockport |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Chapel en le Frith, England
Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:
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Chris Rogan
(@chrisrogan) reported
from
Manchester, England
Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Manchester, England
@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
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Mike Bowden
(@bodsy0) reported
from
Stockport, England
@o2 you really need to change your 'on-hold' music #terrible 😎
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Clare
(@clare_jeffs) reported
from
Stockport, England
They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Dave Wright
(@DaveWrigh) reported
from
Manchester, England
@BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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Grant Griffiths-Mathieson
(@grantmathieson) reported
from
Manchester, England
@BruceDevlin @O2 Has she maybe assumed data protection issue
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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White
(@WhiteFamily72) reported
@O2 I need someone to call me. I’m being charged for a phone I haven’t received. Your call centre is failing me with press 1 for this and 2 for this but none of them are appropriate. Awful service and I’m a new customer.
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Sam (Stormfly) 🦁
(@Koire) reported
@O2 Hi, new customer... trying to activate SIM... won't connect to the network and website says to call... got told there will be a message sent to the number I was calling about but as it won't connect to the network I can't get the code and can't get through to anyone.
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Nishali Unalkat
(@NishaliUnalkat) reported
@O2 probably received the worst customer service from o2 in the last 2 weeks.
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Lee Goldsmith
(@Lee_Goldy) reported
@O2 I appreciate your reply and the fact that you are having problems but I need my October bill for a cashback claim. Surely there has to be another way of me obtaining this? Can this be sent to me via email? Thanks
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s singh
(@sspattar) reported
@O2 can you at least reply to my DM, my order should have been delivered last Friday, very bad experience @O2
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Jvon udine
(@JvonJvon) reported
@O2 I cancelled my contract and said I wanted to keep my phone as pay as you go which the guy said he would send another sim to do the exchange and I never got the sim and till date nothing I called now for a puk code only to be told I can’t get one cause my contract is cancelled
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Pauline Duncan
(@paulzd25) reported
@O2 is there any chance if speaking to any of your customer service team to answer a query? You go through the automated 'press 1, press 4' then get BYE without getting through!!#Customersupport #LoyalCustomer #MorningWasted
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HiCoo #GetVaccinated pls 💙🏴🇪🇺
(@sw_hi_coo) reported
@O2 The DM link you sent doesn't work - I still cannot contact you.
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Guy Parsons
(@GuyP) reported
Current state of @O2 customer service: - website + phone tree are recursive, make it impossible to speak to a human! - actual contact deets are hidden on 'how to complain' page - live chat unavailable: 'all agents busy' for last 2 days - 0 'call me back' slots over next month
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Stephanie Mayo
(@Steph_Mayo) reported
“Thank you for calling @O2. For sales press 1, for customer services press 2” I’M PRESSING 1 AND YOU JUST KEEP REPEATING YOURSELF!!! Why is it so difficult to speak to someone?!!!