O2 Outage Report in Chapel en le Frith, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chapel en le Frith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapel en le Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chapel en le Frith, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chapel en le Frith, England
Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:
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Liam Wright
(@liam0046) reported
from
Ashton-under-Lyne, England
@O2 your customer service is actually the worst
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Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
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Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
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Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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PIE: Pursuing Individual Excellence
(@pieuksocial) reported
from
Stockport, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 yet more poor signal on your network in my area, really fed up now.
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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Liam Wright
(@liam0046) reported
from
Ashton-under-Lyne, England
@O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response
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Cheryl Manley
(@CherylManley14) reported
from
Manchester, England
@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Mathew Edwards
(@mathew69) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sounds like a euphanism
(@abanksy101) reported
@O2 can you help? I’m in Canary Islands and cannot get any 4G on my phone. (iPhone)
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Handmade In Bernera
(@JeanMcClure1965) reported
@O2 hi, I live in a rural area with no mobile signal. I would like to return my pay monthly sim which arrived today & end my contract as I'm unable to get wifi calling on my phone (the reason I took out the contract) and no signal to cancel it by phone.
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Nancy Sampoorna
(@NancySampoorna) reported
@O2 I got an email about six months free of an Extra and wanted to check from support which extras were available, I’m being told to call the voice support team which doesn’t make sense? Can you help?
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Adam Breen
(@adamwingie) reported
@O2 hi. I just want to let you know your network in Northern Ireland is shockingly bad. The last 3-4 weeks I can barely make voice calls never mind search on the internet when I’m in 4g. Are you doing anything to improve it? My contract renewal is due soon and doubt if I stay
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Professor Colin Turner
(@ProfCTurner) reported
@adamwingie @O2 I've just upgraded my phone on @o2 in the last couple of days. Despite the coverage charts saying there's no 5G where I am (Bangor), there is but the upload speed is so slow as to be literally unusable.
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Warren D
(@wozwebs) reported
@jodielouiseart @O2 O2 these past 18 months have gone downhill fast. As you say, it can tell you that you have full 4G but nothing loads. Dreadful. Been a customer since BT Cellnet says and only reason still with them is it is the only network I can use in the house
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Jannine Poletti-Hughes
(@jpolettilau) reported
@O2 I have been without Internet for more than 10 days. This is for a sim card in our house modem. This problem was reported from day 1 and I am still waiting for it to be fixed. How long more do you need to resolve this issue @O2?
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Paul
(@paulhayward200) reported
@smudgegt @O2 Welcome to my world. O2 are dreadful. Not fit to run a mobile network .
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Evelyn
(@Evil__Evelyn) reported
@O2 You really cannot work out what the problem is? Are you joking. Go look at the screenshots again. If you are that blind then let me spell it out for you. Since the tarriff increase my account says my new monthly payment is 24.57 and yet I paid 24.78 and I bought ZERO extras
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David Myers
(@realDavidMyers) reported
@AmeliaNFFC @O2 I’m now on the phone to them to cancel my contract