O2 Outage Report in Chapel en le Frith, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chapel en le Frith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapel en le Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chapel en le Frith, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester and Stockport.
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Community Discussion
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O2 Issues Reports Near Chapel en le Frith, England
Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Manchester, England
@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
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Chris Rogan
(@chrisrogan) reported
from
Manchester, England
Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
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Dave Wright
(@DaveWrigh) reported
from
Manchester, England
@BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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Clare
(@clare_jeffs) reported
from
Stockport, England
They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.
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Joe Holmes
(@J0eH0lmes) reported
from
Stockport, England
@joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴
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Doctor Bass
(@Dr_Bass) reported
from
Manchester, England
@O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.
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John Millington 🅙
(@JPM9685) reported
from
Ashton-under-Lyne, England
@O2 why is my signal so bad Struggle to do anything on my phone
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Mike Bowden
(@bodsy0) reported
from
Stockport, England
@o2 you really need to change your 'on-hold' music #terrible 😎
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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Marcus 🇬🇧✊🏾
(@elgobsucram) reported
from
Manchester, England
Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Zack Hallam 🐝
(@ZackHallam) reported
from
Manchester, England
Why does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@o2 any idea when your advisors will be able to help ? Been waiting since last night for advice with roaming
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Grant Griffiths-Mathieson
(@grantmathieson) reported
from
Manchester, England
@BruceDevlin @O2 Has she maybe assumed data protection issue
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kayoprice
(@Kayoprice3) reported
@O2 After all, my phone never been connected to mobile network in Spain. It was a terrible experience. What is the reason do you think? I don’t want the same thing happen again!
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marbat Hussain
(@ratinmakitchen) reported
@O2 I’m not holding my breath. Atrocious service so far .. so not expecting anything..
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Kanza
(@ChallengeKanza) reported
Awww the poor CEO of @O2 just wasn't earning enough money that's why the company is going to screw customers for inflation busting rises in our bills. Utterly disgusting during a cost of living crisis with no evidence of why such an increase is needed. Ppl will remember this!
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Jay
(@join4te) reported
@O2 Day 95 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Paul
(@bu88yth33lf) reported
@O2 not bad - prices increasing and customer service deteriorating - a 45 minute wait is too long.
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Alex
(@nomdecuisine) reported
Amusingly, when I called @O2 to report the fraud attempt, the call centre 'droid was interested only in checking that my account hadn't been compromised, as was entirely uninterested in taking details of the fraud attempt to correlate against the network equipment's audit logs.
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Marysia Trembecka
(@MarysiaT) reported
@O2 2/2 Vodafone are saying they cant access it as port is done in full, no issues their end. o2 are saying they waiting on vodafone - they emailed 16/2 - I am stuck in the middle now with no text msgs for 4 days.. and no way to verify bank statements, chrome and apps such as uber.
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jdmusicdevon
(@jdmusicdevon) reported
@O2 It is poor. Time and time again.
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Dan
(@dansmiith04) reported
@O2 your customer service is absolute cheeks
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Chelsea Woods
(@chelsea_woodss) reported
Honestly think 02 has the worst customer service team I’ve ever dealt with. Trying to deal with such a small issue over the phone turns into a 2 hour call getting passed around to over 12 people….and then they hang up!! Lord give me strength, glad I’m changing over @o2 @TheO2