O2 Outage Report in Chapel en le Frith, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chapel en le Frith, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapel en le Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Chapel en le Frith, Derbyshire, England
The most recent O2 outage reports came from the following cities: Manchester, Glossop and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Glossop |
||
| Manchester |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chapel en le Frith, England
Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:
-
John Millington 🅙
(@JPM9685) reported
from
Ashton-under-Lyne, England
@O2 having problems With my signal Keeps blocking out
-
Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
-
Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
-
Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
-
Paul King (Kingy)
(@kingpak93) reported
from
Glossop, England
@O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.
-
Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 yet more poor signal on your network in my area, really fed up now.
-
PIE: Pursuing Individual Excellence
(@pieuksocial) reported
from
Stockport, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Cheryl Manley
(@CherylManley14) reported
from
Manchester, England
@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
-
Paul Dunk
(@Dunkie5150) reported
from
Glossop, England
@O2 your data network is utter 💩 That is all. #EOC #ImOff
-
Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
-
Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
-
Dan
(@Dan05858044) reported
from
Ashton-under-Lyne, England
@O2 what’s going on with the signal in Manchester, absolutely crap. Can hardly get on @SkySportsNews
-
Liam Wright
(@liam0046) reported
from
Ashton-under-Lyne, England
@O2 your customer service is actually the worst
-
Miss C-W
(@miss_scw) reported
from
Ashton-under-Lyne, England
@O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?
-
Linds
(@lindsdaniels) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Mathew Edwards
(@mathew69) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Liam Wright
(@liam0046) reported
from
Ashton-under-Lyne, England
@O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response
-
Just Gem 💙
(@Mrs_G_Bowen) reported
from
Ashton-under-Lyne, England
@O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕
-
Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
-
Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Hardy
(@Richard97324518) reported
@steve_pez @O2 @Mobilescouk Worst company I have ever dealt with.
-
Richard Green
(@rixster) reported
I moved house recently and have an iPad with @O2 data. Payment bounced and it is now off the network. After 1 hr + on the phone, they can’t tell me how much I owe them as I can’t receive a text msg to the iPad as it’s disconnected. What do I do ?
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
-
S.
(@scotaloft) reported
@O2 Agreed to have international calling bolt on and someone didn’t apply it so a 29 minute call yesterday resulted in £73.83 charges and a 4am email advising that my service was restricted despite being ahead with bills and owing nothing else. Called to discuss and was hung up on ..
-
Hannah Marren
(@HannahLilibet) reported
Hey @O2 I seriously need some help with a Bill thing because I don’t know if it’s a scam or not
-
Alan
(@alan_goose) reported
@O2 it seems that o2 are happy to add random addresses to my account & passing on to the credit reference agency, impacting my credit report! I am now associated with an address in a town I’ve never even been too! Very disappointed with o2’s response to this with no consideration
-
Samantha Norris
(@JustBeingTrueMe) reported
@O2 hey O2 this is gonna be the last time I contact you for help before I report you for ignoring Customers Complaints and Query’s
-
S.
(@scotaloft) reported
@O2 Called back and held on for 12 minutes only to be met with a barrage of call centre speak and a rude chap who told me to calm down despite me not being hyper in the first place.. hung up on him and called back- 15 more minutes on hold and was told that he had ...
-
Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
-
ARBurtonAsksIfWeCanRejoinYet
(@ARBurtonWorld) reported
@O2 in a call with customer services today trying to arrange a SIM swap, I was told I could text "SWAP" to 20220 even from an EE phone to follow the process. Wrong: I can`t text to 20220 from an EE phone. What is the correct number when texting from another network?