O2

O2 Outage Report in Chapel en le Frith, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chapel en le Frith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapel en le Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chapel en le Frith, Derbyshire, England 02/17/2026 03:30

February 17: Problems at O2

O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chapel en le Frith, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomStockport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chapel en le Frith, England

Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:

  • atlr Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • BeverlyMacker Beverly Macker (@BeverlyMacker) reported from Ashton-under-Lyne, England

    @O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!

  • AbiClarey Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • ruthjustdoit Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • sophiemaycath soph 🌞 (@sophiemaycath) reported from Manchester, England

    @O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • ISCDXN Isaac (@ISCDXN) reported from Manchester, England

    @O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please

  • malllmallll Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡

  • mars_silva_ Márcio Silva (@mars_silva_) reported from Ashton-under-Lyne, England

    @O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

  • PerryClaire27 Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • Julio_Afonso522 Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • mrusmanhussain USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England

    @O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you

  • penny62132920 Lorraine Glover (@penny62132920) reported from Strines, England

    @O2 want to pay off my devuce but cannot get through to customer servicei

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _DanWest Dan (@_DanWest) reported

    @O2 Yeah just sms’s. Data itself is terrible, always has been despite the coverage map saying otherwise. But never had any issues with sms’s until the last 4 weeks where they just keep failing to send

  • RichardFoster06 Richard Foster (@RichardFoster06) reported

    @O2 Please help been on a call for 1hr 34mins and no answer 03448090202 just ring ring if you thought I was going to join I’m certainly not now that’s for sure.

  • rowbs11 jaime cox (@rowbs11) reported

    @O2 really disappointed I never got to use my Caffe Nero drink priority 😞. I let my child use my phone and I think he activated it so now I can’t redeem. Anyway around this?? Pretty please.

  • PattonKieran . (@PattonKieran) reported

    @O2 Internet was connected just iMessage was down yesterday for a few hours.

  • fmen23 fedemenni (@fmen23) reported

    @O2 I was promised a Manager call back from telephone support last week. Still not have received it … this customer service really sucks

  • StephC66588437 Steph C (@StephC66588437) reported

    NEVER IN MY LIFE HAVE I EVER USED A MORE DISFUNCTIONAL COMPANY @O2 WHICH NUMPTY HAS CANCELLED MY ORDER AFTER TELLING THEM NOT TO CAUSING ME TO NOW LOSE MY SPOT FOR A PREORDERED PHONE

  • CharlieEdd Chedders (@CharlieEdd) reported

    @AdamRutherford @O2 All the major networks seem to be as bad as each other. I won't deal with Vodafone due to them taking 3 months to stop charging me after I cancelled a contract.

  • fmen23 fedemenni (@fmen23) reported

    @O2 Issues with receiving messages and awful customer service received within the call. I was promised a call back within 48h from the call- this was last week wed

  • samwise1337 Samuel Thompson (@samwise1337) reported

    @O2 @virginmedia As a new customer to O2 and an existing customer of Virgin Media I'm extremely disappointed. We can't get an O2 VOLT upgrade applied because the accounts are in different names but the same address. Absolutely rubbish!

  • ChrisBrownsell Chris Brownsell (@ChrisBrownsell) reported

    @O2 Hello, I'm trying to see what Volt benefits I can get for being both an O2 and Virgin Media customer, but I can't seem to find an option on your website to say I'm already a VM customer. The Volt page only gives me the option to join Virgin Media.