O2

O2 Outage Report in Chapel en le Frith, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chapel en le Frith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapel en le Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chapel en le Frith, Derbyshire, England 12/09/2025 10:00

December 09: Problems at O2

O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chapel en le Frith, Derbyshire, England

The most recent O2 outage reports came from the following cities: Manchester, Glossop and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomGlossop E-mail
United KingdomManchester Phone
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chapel en le Frith, England

Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:

  • ZackHallam Zack Hallam 🐝 (@ZackHallam) reported from Manchester, England

    Why does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke

  • grantmathieson Grant Griffiths-Mathieson (@grantmathieson) reported from Manchester, England

    @BruceDevlin @O2 Has she maybe assumed data protection issue

  • DaveWrigh Dave Wright (@DaveWrigh) reported from Manchester, England

    @BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?

  • Dr_Bass Doctor Bass (@Dr_Bass) reported from Manchester, England

    @O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.

  • clare_jeffs Clare (@clare_jeffs) reported from Stockport, England

    They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.

  • J0eH0lmes Joe Holmes (@J0eH0lmes) reported from Stockport, England

    @joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴

  • elgobsucram Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, England

    Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of

  • JMcKnighty ~Jack 🐝 (@JMcKnighty) reported from Manchester, England

    Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

  • OliverBanks Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England

    @O2 hi, how do I cancel a contract within the 14 day cooling off period please?

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?

  • chrisrogan Chris Rogan (@chrisrogan) reported from Manchester, England

    Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @o2 any idea when your advisors will be able to help ? Been waiting since last night for advice with roaming

  • bodsy0 Mike Bowden (@bodsy0) reported from Stockport, England

    @o2 you really need to change your 'on-hold' music #terrible 😎

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England

    @O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rstantonmedia Robbie (@rstantonmedia) reported

    @O2 None of these steps help! youve just got a really bad network service and you’re charging me an extortionate amount of money for a 5G service you cant even provide and a 4G network service that barely knows what its doing! Seriously unimpressed

  • debbiegdraws Debbie Greenaway (@debbiegdraws) reported

    @O2 Hello. Please can you help. My mum is an o2 customer. Are you able to tell her if her phone is locked to o2 if she provides the IMEI number?

  • groovylucy19 Lucy Dunn (@groovylucy19) reported

    @O2 So I got a friend buy top up voucher and take screenshot to send me. Now I can’t top up my work phone. As I m Deaf. Can’t use instructions after dial 4444. So I used SignVideo but 02 customer service closed at 4pm

  • JHemsley68 @JHems ✨🌟✨ (@JHemsley68) reported

    @O2 @Virgin Rather than spending time advertising Volt, invest in supporting customers and SIMPLIFY your processes! TECHNOLOGY is your thing yet it is so poor when it comes to a task that should be so simple for customers #setuptofail

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported

    @O2 I need to unlock my iPhone, been on website and tried to get live chat but I can’t find it, can you help please?

  • pixvil Mark Brockbank (@pixvil) reported

    @O2 is there issues in the Chelmsford area with signal right now? Mine keeps dropping

  • craigp_ Craig P (@craigp_) reported

    @O2 Hi, I took your offer of six months free Disney+ which is die to expire - how do I cancel the subscription please?

  • atmphotosuk Andy M (@atmphotosuk) reported

    Finally offers I can use with @O2 Greggs replacing the useless and crap coffee from Cafe Nero which the nearest one was 25miles away.. Maybe we can get Starbucks at some point or Costa :)

  • JHemsley68 @JHems ✨🌟✨ (@JHemsley68) reported

    @Ofcom Please tell me why mobile phone companies are allowed to be totally inflexible with customers wanting to change payment dates? @O2 have put me in financial detriment due to poor payment options. Cx are set up to fail. So much bad credit with mobiles! #CostOfLivingCrisis

  • dhruv_roy1 Dhruv Roy (@dhruv_roy1) reported

    @O2 supposed to port in today. Without a phone line and no help. Please urgently help o2