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O2 Outage Report in Chapel en le Frith, Derbyshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Chapel en le Frith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapel en le Frith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Chapel en le Frith, England

The most recent O2 outage reports came from the following cities: Stockport.

CityProblem TypeReport Time
Stockport Phone 1 month ago
Stockport Total Blackout 3 months ago
Glossop E-mail 5 months ago
Stockport Phone 5 months ago
Macclesfield Internet 6 months ago
Poynton Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chapel en le Frith, England

Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 yet more poor signal on your network in my area, really fed up now.

  • AbiClarey
    Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • BeverlyMacker
    Beverly Macker (@BeverlyMacker) reported from Ashton-under-Lyne, England

    @O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • JPM9685
    John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England

    @O2 having problems With my signal Keeps blocking out

  • pieuksocial
    PIE: Pursuing Individual Excellence (@pieuksocial) reported from Stockport, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Dunkie5150
    Paul Dunk (@Dunkie5150) reported from Glossop, England

    @O2 your data network is utter 💩 That is all. #EOC #ImOff

  • ruthjustdoit
    Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • Mrs_G_Bowen
    Just Gem 💙 (@Mrs_G_Bowen) reported from Ashton-under-Lyne, England

    @O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 is the 4G signal across the country still being limited due to covid?

  • liam0046
    Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response

  • penny62132920
    Lorraine Glover (@penny62132920) reported from Strines, England

    @O2 want to pay off my devuce but cannot get through to customer servicei

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Mottram in Longdendale, England

    @O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(

  • mars_silva_
    Márcio Silva (@mars_silva_) reported from Ashton-under-Lyne, England

    @O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??

  • Cheshirecats17
    Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • kingpak93
    Paul King (Kingy) (@kingpak93) reported from Glossop, England

    @O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_w82
    Matty (@matt_w82) reported

    @O2 WTF is going on with your 4G? I’m sat here with full signal and I can’t load a f**king thing! Days & days of this now yet according to yourselves everything is working fine and there’s no outage where I am. It was sh1t at home and it’s sh1t here in Rhyl! What’s the problem?

  • WhorePhrase
    Frazer-Quest (@WhorePhrase) reported

    Anyone else’s 4G on @O2 slower right down worse than 3G? terrible service, should all get a discount on our tariffs for not receiving goods paid for

  • rlflynn
    Dollymixture 🌻 (@rlflynn) reported

    why can't you speak text/what's app messages into type. So much quicker for us lazy slow typers! Seriously it's 2021, if Alexa can do it.......@O2

  • David_B1986
    David Braithwaite (@David_B1986) reported

    @O2 Hey 👋🏻 If I cancel my phone contract as per your email due to change in the T&C’s what happens to my cellular watch contract? Will that continue?

  • AidyDay94
    Aiden Day (@AidyDay94) reported

    @O2 I called today to cancel my contract early free of charge cause of the recent changes to terms and conditions. They said I’d receive my PAC code within 10 mins or so once the manager had waived the fee however I’ve still not received it

  • nicjordan
    Nic J (@nicjordan) reported

    @O2 fed up of no signal at home and when we check on website it says there is a fault with the mast! It’s been like this for months!!! Why is it not being sorted?!😡

  • Tiffers1973
    Tiffers (@Tiffers1973) reported

    @o2 can someone contact me re an o2 extra that is now not working please

  • Forza_Bashar
    ForzaBashar (@Forza_Bashar) reported

    @christopherw @O2 @ThreeUK Three signal is very poor though

  • StevieMetal66
    Steven McFarlane 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevieMetal66) reported

    @O2 any update on the service outage in East Neuk of Fife, Scotland? I've had No Service for 24 hours now.

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Why is @o2 network so shite? Says 4G but a network test says no network utter utter madness