O2 Outage in Battle, East Sussex, England

@O2 sending me a generic DM is not good enough I want an answer to my order or I will cancel the pro max and contract - pathetic service

@AlanGreene73 @O2 It doesn’t fix it!

@O2 come on this is a joke no signal or network for over a weekend, what is going on. I'm going cancel my contract soon very annoyed!! Please respond asap!! Jim

Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

@KavanaghCk @O2 I never ever have phone signal.

@O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !

@O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow

@O2 very poor service...ordered an upgrade in Dec when it was in stock, this week told out of stock, ring to complain as not offered alt, told customer complaints closed at midday on Tuesday! Waited on hold for ages...promised a call back that never happened 😔💩

@jak_kay @O2 O2 4G has got serious problems and O2 are not admitting that there is!

Hi @O2 any reason my mobile data is so slow. I’ve got full 4g but for the last month it really struggles to load anything. It’s getting a little frustrating now

@rockchickQB @O2 Annie, I couldn’t agree more! I’ve been an O2 customer for 22 years. One of their customer service agents told me that I was one of their ‘oldest’ clients. Throughout that time I’ve had ZERO reception where I live. Looking forward to my rebate though. 😉

@Dognz @O2 Haven't had phone signal at home for 4yrs. Can't make a call. Alternates between 1 dot and no service. Cannot have a conversation. I no longer call or text people!

Poxy @O2 now now phone signal at all

So #02 is down and generation #snowflake want compensation. 15p from there £30+ contracts per month! Take the gifted moment to look around you up from your screen, talk to someone lonely or homeless. Some people are far worse off than you. @O2 #o2down

@kath_u22 @O2 I haven't had phone signal since we moved 4yrs ago so I wouldn't've noticed if I hadn't heard the news.

@O2 at least put out some sort of statement guys WTF is going on data down for the whole of the UK.... 😡

@O2 Unfortunately nobody called me back so I decided not to get a new contract and instead go elsewhere. In this case, rudeness cost you a customer

@O2 why can I not speak with any customer service agent unless I want to report fraud or stolen phone

@O2 I'm on the governments vulnerable list and I've been trying to check if my device is unlocked so I can switch to another network. I filled out your form a week ago, have heard nothing. My O2app passes me round screens in circles & I can't get through on the phone. DISGRACEFUL.

@O2 have said I can have £10 back because I am a loyal customer Thanks that’s £40 for a phone that doesn’t work 🙌🏼 But if I don’t pay my bill I get a bad credit score

@O2 I have been a customer of yours for nearly 10 years now but I will be leaving you as soon as my current contract is up as you are one of those companies who don't reward loyalty just new customers.

@O2 £50 a month on a phone contract that is useless Signal doesn’t work without WiFi 12 months it’s been like this and just get told it will get better Family on @VodafoneUK don’t have this issue

@planetcallum @ThreeUKSupport @ThreeUK @O2 Interesting that @ThreeUKSupport continue to refer to Payforit, which ceased to exist in December 2019. These charges are clearly the result of a contractual relationship between @ThreeUK and ModoMobi, as evidenced by the fact that the scam only operates on the Three network.

@O2 wow never experienced such bad customer service. Spoke to 4 different people who were all unable to help reduce my bill, the 4th of which just hung up on me mid sentence. O2 are clearly not willing to help people who #badservice #CustomerService #phone #financialhardship

Day 11 & the @PSAuthorityUK still unable to answer. I suspect it’s because they either really don’t have a clue, or there would be retrospective legal action from previous cases. Can you help please @Ofcom @aimmtweets @commsadruk @ThreeUK @O2 @EE @bt_uk @VodafoneUK

@Ben_zilla @O2 I’m having the same problem in the WS1 area