O2 outages and service status in Atherstone, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Atherstone, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Atherstone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Atherstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Atherstone, England
The most recent O2 outage reports came from the following cities: Lichfield, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield
|
Internet | 15 days ago |
|
Coalville
|
Phone | 2 months ago |
|
Coventry
|
Internet | 5 months ago |
|
Nuneaton
|
Internet | 6 months ago |
|
Nuneaton
|
Phone | 8 months ago |
|
Sutton Coldfield
|
Phone | 9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Atherstone, England
Latest outage, problems and issue reports in Atherstone and nearby locations:
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Roger Leitch (@notdodgy) reported from Solihull, England@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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emma saunders (@emmajsaunders) reported from Solihull, England@O2 had a called yesterday about a upgrade and the person was going to call me back at 3.00 yesterday I am still waiting....this morning I have called been on hold for 30 minutes to be cut off what a joke bad customer service...I have been a customer with you for 18 years
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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ellen (@ellenkenty) reported from Lichfield, England@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Evan Davis (@EvanD) reported from Solihull, England@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England@O2 why do I only get one or two bars of signal?! 😩
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Wasim Perviz (@UKWasimPerviz) reported from Coventry, England@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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John mangan (@johnemangan1) reported from Atherstone, England@O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42
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Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Nik Sibley (@niksibley) reported from Coventry, EnglandHi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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John mangan (@johnemangan1) reported from Atherstone, England@O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?
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Edmund Lawrence (@edmundmlawrence) reported from Coventry, England@O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph (@Joseph_D_Evans) reported@O2 I've been hung up by you guys 7 times now. I'm literally trying to pay my bill, I will block any payments going to O2 if you hang up on me again.
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Ana Alvarez (@CovertHarasUK) reportedJust noticed someone use my 1/11/21 O2 Priority ticket and also typed on my mobile phone. Just called the useless customer services automatic answerphone that redirected me to the web. Wonder why I pay @O2 @Telefonica_En
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James Patterson (@James_Pattersn) reported@VodafoneUK There are problems with my internet connection yet again. Please be aware that I am about to upgrade. If this isn’t resolved today, I will be switching to @O2 tomorrow. I have no reason to tolerate bad service.
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Kate 🕊 (@KateEmilyDove) reported@O2 Why am I paying for 5G on my iPhone 12 Pro Max and literally never getting it, despite adjusting settings, in central London!
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State Of Mind (@StateOfMindPost) reportedHaving problem getting #Volt on Virgin Media, but you got it on @O2 then try this, make sure your email, phone and home address are the same on both accounts. Ring sales on @virginmedia and ask for one of the volt package. There will get you on a new volt package suited to you.
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nightshift_nickUK (@nightshift_nick) reported@tescomobile still haven't solved the mast problem in #Chelmsford @O2 now say 12/11/21 earliest to be fixed yet I've got to pay my bill don't call me I can't receive calls 🤬🤬🤬🤬 #3wksSoFarStillNoPhone
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Carly Brown (@carlyd09) reported@O2 how do I provide a pac code to bring my number across? The app doesn’t explain and the automated customer service number just cuts you off 🙈
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Rev (@NeilRevell2) reported@virginmedia @O2 Day 9 of Being unable to access Sky Sports as a Virgin Customer via app. I fix available 🤡
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Shazna Begum (@ShaznaBegum6) reported@O2 worst customer service I have experienced. My brother is blind and disabled and o2 are taking the mick out of him. Complaint logged last friday and still no one has called us to help. Waiting to take this to the ombudsman but need the complaint logged first. SO DISGUSTING..
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Adrian Gibson (@adrianpgibson) reportedSurely as a loyal customer of @virginmedia and @O2 I should be signed up automatically? Dreadful customer experience TBH.