O2 Outage Report in Alton, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Alton, Hampshire, England
The most recent O2 outage reports came from the following cities: Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike168 🏴🇬🇧🇭🇰
(@Mike16818) reported
@O2 telephone customer service is definitely by far the worse customer service, completely waste of time! Cut off three times for just a simple task and all failed miserably.
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Ian Rosenthal
(@ianrosenthal) reported
@O2 Why is swapping a phone number from an old sim to a new one so difficult. Have tried 3 times in the last month. Website, calling customer services and the move by text service all told me that I'll be moved within 24 hours. 48 hours since latest attempt and still nothing.
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Xander Tiberius Heist
(@HeistXander) reported
@O2 Joined 11/05, told I have to pick my O2 benefit in 28 days but my account still isn’t active. Called in but tech had to escalate, no return call. Complained and I get a reply every 5-7 days to find out it still doesn’t work. Waste of time moving to O2. Garbage.
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Alison Johnson
(@alisonjyoga) reported
@O2 #o2 Hello. I have the same problem again with my mobile trying to use my Data in France Basically I can’t use Data. I can only use my phone when I can access WiFi. Not great in France as public WiFi very limited. I’m relying on my phone to keep up with work
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Summer Fence
(@xKatiex_) reported
@O2 I’ve had my contact three months and in that time your service in my area has been down more than it has worked. Trying to get through to someone, no hold message and rings out. Can’t use webchat as says you’re too busy. I need to speak to someone to cancel please
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Still Socially Distant
(@Socia11yDistant) reported
Huge regret moving to @O2 signal in my area is 100% not as shown on their coverage map. It's absolute DIRT Should have stayed with @ThreeUK
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Lauren💃🏼
(@laurenmaher_) reported
@O2 @LutzSchueler please can my email of complaint that I sent at 3pm yesterday be looked in to urgently.
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A
(@risiadee) reported
@paulhayward200 @O2 honestly it’s so bad, can never use my phone or laptop upstairs.. feel like breaking my phone half the time
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CorrectHorseBattery
(@CorrectHorseB) reported
.@O2 I ported my number to your network, it’s been over 24 hours and I still cannot activate iMessage or FaceTime. Just fails over and over.
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Primativo28
(@Primativo28) reported
@O2 your customer service is absolutely shocking. On 15 minutes to report a phone stolen!