O2

O2 Outage Report in Alton, Hampshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alton, Hampshire, England 02/17/2026 10:35

February 17: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • papatulloh PapaT (@papatulloh) reported

    @O2 Purchase a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered Sales team & customer services aren't helping either. Fake Deals...?

  • CraigSmartUN Craig Smart 💙 (@CraigSmartUN) reported

    hi @O2 waiting for a call from Network support RE Apple Watch that won’t connect to data plan. Been waiting all week to be told appt made today to call me. Now 9pm and no call and had Apple Watch 2 weeks unable to use. Can u advise?

  • GeorgeHughesyyy George Hughes (@GeorgeHughesyyy) reported

    @O2 can I have some help cancelling a contract

  • Eddystone506 Professor Lord Sir Dominic Cummings PhD (DisHons) (@Eddystone506) reported

    @O2 what’s your customer service number? My friend’s data has run out.

  • papatulloh PapaT (@papatulloh) reported

    @O2 Purchased a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered. Sales team & customer services aren't helping either. Fake Deals...?

  • AlexFootyFan Alex 💙 (@AlexFootyFan) reported

    @O2 No thanks, I used your service for years and I always found the customer service to be pretty crap.

  • chevaans Chevaan Seresinhe (@chevaans) reported

    @O2 my wife called O2 customer service on Tuesday, requested a call back from a manager. Said they will call in 24 hours...well, must be a looong 24 hours coz we are still to get a call back. Can you help?

  • BishoppJonathan Jonathan Bishopp (@BishoppJonathan) reported

    So, FURTHER to the issue of o2 taking over £600 instead of £60. I'm now 3 days down the line. Still no call back from a manager and no refund as promised. @O2 I am contacting the ombudsman today if this not resolved.

  • andyhairbear Orson Olivier (@andyhairbear) reported

    @O2 Hello - Please stop texting and calling me to do surveys at 23:30 at night - I work for the emergency services and do not need waking up late at night or any other time,thanks - message me for more info . Andy

  • X13ERR Emily (@X13ERR) reported

    @O2 just ordered the galaxy fold and it'd saying it'd delayed and you don't know when it will be delivered. I just need to wait for a text. but then it's down as delivery 2-3 days on the website. So will I get mine in 2-3 days or not?