O2

O2 Outage Report in Alton, Hampshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alton, Hampshire, England 02/20/2026 11:15

February 20: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from New Alresford, England

    Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fergzlfc Ｆｅｒｇｚ7 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@fergzlfc) reported

    @virginmedia I’ve been in the phone or almost 2 hours.. all I’ve had is.. we can help but you need a new hub for £60 per month or do you need a new SIM card? Are you with @O2 ?? 2 hours and it’s sell sell sell and no solution.. appalling

  • fozzie1960 Chris Foster (@fozzie1960) reported

    @O2 So what is required for someone at O2 to step up to the plate and take ownership of a problem.

  • mark_catling Mark Catling (@mark_catling) reported

    @danny_burton12 @O2 This is poor customer service, Danny! Not how you would expect a global company to treat a victim of fraud. Hopefully you get it resolved very soon!

  • BartekW83237105 B̸̛͙̣͓̗̊͆͛̋̅͝a̶̤͖̗̠̜͍̩͂͂r̵̛̯̞͚̪͚͇͔̀̇̔͘t̴͗̾͆̓͆͆́͋͐͘ (@BartekW83237105) reported

    @O2 done that. status checker reports no issues, done all the steps - issue persists on two different phones.

  • willhunter03 William Hunter (@willhunter03) reported

    @O2 can you DM to help resolve an issue i have please?

  • Darren77686554 Darren (@Darren77686554) reported

    @mc_colm @O2 I’m having exactly same issue - shocking

  • erin_perin Erin Kennedy (@erin_perin) reported

    @O2 @JMitchell1284 I’ve had the same problem since the 29th and customer service couldn’t be less helpful - apparently they have no idea when I will get signal again and people have promised to phone my boyfriend with an update then haven’t followed through. It’s not acceptable at all!

  • SausageSauna Sausage Sauna (@SausageSauna) reported

    @O2 is there signal problems effecting south east London? Haven't had a signal since 18:50pm

  • JMitchell1284 James Mitchell (@JMitchell1284) reported

    @O2 please help with my number transfer from my previous network - old (Three) SIM disconnected on 29th Dec as expected but new O2 SIM has said "SIM not provisioned" for 24hrs and counting. No service at all since then which is not ideal. Can you please look into it?

  • Matmo80Matt Matt Hoodless (@Matmo80Matt) reported

    @O2 Thanks for being no help at all