O2 Outage Report in Alton, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Smith ❄️
(@leon_dave_smith) reported
@tescomobile @O2 what is going on with your signal in CM20 postcode, been terrible the last couple of days
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Simone
(@SimoneLMartin) reported
Hi @O2 i’m trying to redeem the £20 off half term activities code on Priority for the Virgin Activity Days but when I try and checkout it’s telling me the code has already been used. Can you help?👀
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Barry B.
(@basherdrummer) reported
@crazyfool32 @O2 Poor show how big companies don’t reply to people promptly.
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Sean McGuire ▲ ©
(@Sean_McGuire_) reported
Really getting pissed off with @O2 never seems to want to use it’s own data even when I have 4G
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Brian Winter
(@brianwinteruk) reported
from
Hipswell, England
Hey @O2 . Stop sending out texts messages with videos. Videos are a known way of spreading viruses and rootbots to mobile phones. I never open texts with videos attached.
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Sameer Pawar
(@SameerP80638234) reported
@O2 If I buy O2 refresh monthly plan with device plan and cancel only monthly plan, do I need to give 30 days notice even if I cancel within first 14 days? Device was paid off fully.
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Gemma Scholes
(@gemma_scholes) reported
@o2 I’ve been unable to view my bills online for MONTHS. Everytime I try I get error code DASH_ERR04. And then when I try to get “help” I just get sent around useless pages on your website. Live chat is always “too busy”. Can a real person help resolve this please?
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Matt L.J
(@matty82738316) reported
@O2 What is the current wait time to speak with a Customer Advisor? I am looking to setup a new account have waited 1hr 20mins. There was an estimated wait time of 30min!
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Désiré
(@desirewrites) reported
Just wanna shout out @O2’s Twitter C/S! They were super helpful and patient and even put a daily reminder to check on my account and give me updates. They are massively pro-active and zero BS. Telephone c/s was awful, but the team running this account is 🌟🌟🌟🌟🌟 👏🏼👏🏼👏🏼👏🏼
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Greg Paul
(@GregPaul10) reported
@the_pieface @O2 is rubbish in a busy area. Football match for example, can’t use anything on it. Very poor. My work phone is @VodafoneUK and never had an issue there!