O2 Outage Report in Alton, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Brooke
(@manx_maid) reported
@O2 The trouble is this is only refreshed hourly. No explanation now of what happened last night, and shouldn't have to keep checking to see if it's going to disappear ;( You never know when at the moment ;(
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𝙶𝚛𝚊𝚑𝚊𝚖𝙴𝚕𝚐𝚒𝚗 ☕️🎸💻⚽️🐋
(@GrahamElgin) reported
from
Beverley, England
@O2 My wife left her phone at her mother’s house in Lincolnshire. So we wanted to call O2 to see if we could redirect calls until the following day when we’d retrieve it. Help information on @O2 website useless. Difficult to find a phone number.
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Stephanie Brooke
(@manx_maid) reported
No signal from 9pm @O2 so went to bed in disgust at 10pm. This has been happening for 2 weeks now in SCumbria ; you should give 4 free days to make up for it
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Topher Lynn
(@topher_lynn) reported
@O2 Done everything & this isn’t the first time this has happened at the exact point I want to use it. Not good service if I can’t access the app and have to go through the hassle of going through a web browser. Should be pain free... not a happy customer
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dubaimum17
(@dubaimum17) reported
At @O2 is it standard practice for your staff to put the phone down on customers just because I do not want an upgrade ? @O2 #sorude #nocustomerserviceskills #o2phones
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Samantha Brierley
(@SamBr91) reported
@O2 I have been a customer for 20 years...my question is now why? What do I get for being a loyal customer spending £15 per month for 20 years?
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Kev K
(@KevKelly14) reported
@O2 And another embarrassing episode. Your app really sucks guys it’s a bloody nightmare.
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denise g
(@dizzydense) reported
@O2 .- so I pay an amount - you fail to deduct and then get arsed about me refusing to pay until you acknowledge the payment . Aggressive much
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Jessssss
(@haynes_xoxo) reported
Piece of life advice for you, never go with @O2. I paid off a bill for my phone over 9 MONTHS AGO, and I’m still getting debt collector letters through the post🙃. Communication there is beyond a joke.
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Milky
(@milkycoffee114) reported
@O2 I upgraded my sim package yesterday and have had no network signal since .. I can’t get through to customer services as I’ve no phone and the app is down .. can you get back to me , I’d like to use my phone .. thanks