O2 Outage Report in Alton, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@Hannah45092498) reported
SOMEONE PLEASE HELP. @ThreeUKSupport won't generate a PAC for "5 working days" and I have to keep ringing up to check. And neither contract works. I need a working phone to help my mum. @O2 can't help until I get a PAC from @threeUKSupport. I'm stuck! HELP!!!!
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mdave
(@mdave57577301) reported
@O2 why has it taken you 3 months a dozen calls and you still you cannot seem to perform a very simple task to send Missing her itemised PAPER bill/ statements for my disabled mother of 70.. just send it out as paper bill every month ..I want to make an official complaint !!
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Beth🤩
(@christinasbxtch) reported
Thanks too @O2 for their **** system not allowing my payment of my bill and then cutting me off bc of it. I’m super poorly with tonsilitis and CANNOT even ring the doctors or have them contact me to get treatment. Sort your systems out!
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Should of gone to specsavers
(@mpj41) reported
@O2 why is my signal strength so bad and always has been on O2. I have been with O2 for years and cant wait to swop networks. My signal strength is always above -88dBm but mostly its -95dBm. Awful signal in most places now @mobilephones @mobilenetworks
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Ginny Edwards 🌈💙
(@Edwards1Ginny) reported
@acorbettn @O2 @metpoliceuk How horrible hope you ok.
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Craig Hall
(@Craig_hall_93) reported
Wow @O2 you really are crap at replying to DM’s #PoorCustomerService
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Andrew Dixon
(@aandrewdixon) reported
Oh my @O2 has probably the worst phone menu system I've had the misfortune to use. All I wanted to do was speak to someone and pay the closing balance. Took 4 calls and over 30 minutes... thank god I'm no longer a customer 🎉🥳 🎉🥳
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Roy Lilley 💙
(@RoyLilley) reported
@acorbettn @O2 @metpoliceuk That is such an awful thing and I am very sorry to hear it I hope you recover soon
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David Braithwaite
(@David_B1986) reported
@O2 Do you plan on sorting out the absolute dismal coverage in my area? Used to be fine, now you get near mine and the signal just vanishes.. calls constantly drop etc. One bar of 4G signal outside.. wouldn’t think I had a 5G phone.
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Dave Antony
(@77o41225o77) reported
@O2 WTF have you done in se28? I have had terrible service since Monday...