O2

O2 Outage Report in Alton, Hampshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alton, Hampshire, England 01/22/2026 12:40

January 22: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from New Alresford, England

    Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lf25793600 Lara F. (@Lf25793600) reported

    @virginmedia @O2 Good morning, if I’m switching broadband to Virgin Media, do you guys sort out the process and liaise with my current provider for me to cancel their service? Thanks

  • justliketuscany The Rabble (@justliketuscany) reported

    @O2 Hi, I’ve tried calling you, used the on line chat (no one available) but to no avail. I just want to check where my order is (should’ve arrived last Monday). Can you help please?

  • Marilyn11579611 Marilyn (@Marilyn11579611) reported

    @lucids @virginmedia @O2 I'm on Virgin what a ****** **** show 3 days now Internet problems always had BAD WiFi connection have been with them for 20+ years informed to purchase a booster at a additional £5.00 per month cost they can piss off & such bad bad customer service now dunno who to go with now

  • tomgstott Tom Stott (@tomgstott) reported

    Great response .@O2 "With regards to your tweet, as per our terms and conditions, we're unable to guarantee a fault free service, therefore, a refund wouldn't be provided" I'm not expecting 100pc uptime but this isn't a single fault it is an ongoing issue of many weeks.

  • Arklegoldcup Harry Wright (@Arklegoldcup) reported

    @O2 #o2. Hello, anyone working in your Customer Service department today????

  • jimbopitcher Jimbo Pitcher (@jimbopitcher) reported

    @wickett180 @O2 @e_emobile If I don’t get anything back from them by tomorrow I will go in the shop Saturday they should be able to fix it 🤞🏻

  • infindigo Jennifer (@infindigo) reported

    Is @O2 the worst mobile provider? Closed account WEEKS ago. Still getting bills. #ripoffbritain

  • LillieRoseParry Lilli3 (@LillieRoseParry) reported

    @O2 @virginmedia Defiantly time to change my network provider, virgin media are crap nothing but issues staying well clear

  • MatthewW191 Matthew Wright (@MatthewW191) reported

    Been having some real issues with @O2 recently getting a good signal.

  • nlieck Norbert Lieckfeldt 💙 (@nlieck) reported

    It'll be transferred by Monday 6pm. "But I requested transfer on Wednesday via the website" "I can sense you are disappointed but there is no record on your account" Poor start with @O2.