O2

O2 Outage Report in Alton, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alton, Hampshire, England 01/30/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

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O2 Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • Daysack_ DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • doncmccall Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork

  • doncmccall Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 can you help sort my order out please?!

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from New Alresford, England

    Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TamaraA92132943 Tamara 🦋 (@TamaraA92132943) reported

    @CliffNixon @O2 I think they moved to India since they merged with Virgin and that’s when things gone down hill it’s the worst customer service experience I had with them utterly frustrating

  • CeriSmith5 Ceri Smith (@CeriSmith5) reported

    @O2 plse help. My pal's caught in mad spiral getting legal letters re unpaid charges on an old Virgin PAYG phone she hasn't used in 5yrs. Spent hr trying to get through security inc demanding her passport #. She cant recieve verification to a non existent #. Who can help?

  • BO3673 Phil (@BO3673) reported

    @O2 you sent me an email saying you were varying my contract and I could cancel. I rang you to see if you could do anything but after 9 mins of navigating your menu and getting through, the person cut me off. So you're toast - moving to @lebara after 20 years. Bye bye.

  • beckieebabee_x • B e c k i e e • 🍁 (@beckieebabee_x) reported

    @O2 Cant fix a problem they caused with the name on my account (they used and set up my account with my middle name as my surname) I was told for years to show a marriage certificate - which I can’t. I finally decided to get this changed 1 months later still not done. 1/3

  • beckieebabee_x • B e c k i e e • 🍁 (@beckieebabee_x) reported

    I’ve uploaded documents which I was not comfy doing. I had it raised, gave a complaint via the phone & email- STILL not done. So I asked to close the request because I cba & want my documents deleted - & guess what.. NOT DONE - Fobbed off & lied to AGAIN @O2 2/3

  • BPCP91 B91 (@BPCP91) reported

    @O2 being ignored as usual waiting to hear about my complaint being over charged due to your stupid switch up error

  • beckieebabee_x • B e c k i e e • 🍁 (@beckieebabee_x) reported

    Removing the request would remove my documents - which makes me feel safer .🤬 Someone do your literal job NOW! I’ve never know a customer service so incompetent. If I have to call again Monday and ask AGAIN, you can kiss this 10+ customer goodbye. @O2

  • RJProduction3 Andy (@RJProduction3) reported

    @O2 please provide a contact number for your complaint team. You’ve left a person who’s suffered a heart attack with no way to contact anyone . Only because someone has come to the house has help been able to be got 🤬🤬

  • MarkJohnpotter Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    @o2 customer service is useless phoned them up tell me to use the app I can’t use the app that’s what I was phoning about funny how my password doesn’t work now despite knowing it. Hopeless.

  • kate_p90 Kate Leadbitter (@kate_p90) reported

    @O2 trying to contact o2 about cancelling my contract is terrible. Excessive wait times is ridiculous