O2 Outage Report in Alton, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola
(@nicolakezia86) reported
@O2 Thanks. I think there’s a problem on your phone lines. The line was very broken and crackling when I called and the agent couldn’t hear me. Thanks.
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Joe Lynch
(@joeykins82) reported
For anyone considering switching to @O2 because they actually still have international roaming included: don’t bother; (at least in the US) it’s throttled to the point of being unusable. Get an eSIM instead and pick the most suitable domestic network for your needs.
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Phil Sykes
(@bvark) reported
@joeykins82 @O2 The eSIM I picked was awful as well (frequently throttled to unusability in the middle of SF). NJ's opinion was at the bottom of the price bucket that's basically WAI :(
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ਹਰਜ
(@Harjieeee) reported
@O2 The signal is getting worse day by day can’t even open the app
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 hi just a quick question can an number change been done in one of your stores? Or can this only been done by customer services over the phone or on webchat?
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Sue
(@SueWetherillLFC) reported
@O2 Yes but you can’t open the app when in the shop because signal is so poor!
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Arpita Dutta
(@arpita07_dutta) reported
@O2 Very very pathetic customer service and other services, no one cares to respond
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S Esq
(@__sine_nomine) reported
@O2 Gregg’s is a poor substitute to Caffe Nero. Most of the time it’s out of stock, then there’s the occasions when Gregg’s won’t accept the coupon as their Wi-Fi is down, so there cash only.
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Kayleigh Beedon
(@kayleigh_beedon) reported
@O2 Please can someone give me an update on my order? I was told it would be ready for collection on the 4th of December but I’ve not heard anything even though my order status on tracking is complete. This is the second time I’ve had this issue with your company!
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Bearded face
(@kgingerface) reported
@O2 I completed the online form to keep my old number over 2 days ago. No notification, changes haven't been made. Is impossible to contact your customer service. I might as well cancel my contract.