O2

O2 Outage Report in Alton, Hampshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alton, Hampshire, England 02/13/2026 07:50

February 13: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ktbeevo Kate Beevers (@ktbeevo) reported

    @sparkyshiny @O2 I’ve been with them for forever. But I recently had some bad service, which was sorted. But I noted they had a cool robot logo and shared a robot I designed in 2010 for my nephew. They then sent me this little surprise package.

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • ktbeevo Kate Beevers (@ktbeevo) reported

    @richwinniejones @O2 I’ve been with them for forever. But I recently had some bad service, which was sorted. But I noted they had a cool robot logo and shared a robot I designed in 2010 for my nephew. They then sent me this little surprise package. 🤖

  • Olly__jc Olly (@Olly__jc) reported

    @O2 Hi there, I am trying to make an additional payment, however after ringing 202 and answering my security question, the line goes dead. I have spoken to 4 customer services agents online who still say to ring 202, can you help?

  • grimeeee Lucy Grimes☁️ (@grimeeee) reported

    @O2 hi i've been hung up on twice trying to sort out my business account - please can i get an email of someone in customer services? thanks

  • richwinniejones richard wynne jones (@richwinniejones) reported

    @ktbeevo @O2 Been with 02 for about 20 years never had a gift off them. How do people get them

  • PPenelzz 𝐏𝐞𝐧𝐞𝐥𝐨𝐩𝐞 𝐘𝐨𝐮𝐧𝐠Ⓥ (@PPenelzz) reported

    @O2 No I don't think so but I think it's finally happened now after midday today! As my old sim went weird and was able to send a text to my number and it came through to my new phone. So guess its all sorted now, thanks for ur help :)

  • BraderzzE Braderzz.95 (@BraderzzE) reported

    @O2 I’ve been with o2 for as long as I can remember and I’ve never heard of this #O2Surprise until I’ve seen it on Twitter and that’s boxes look pretty damn cool come on o2 hook a fellow customer up

  • Darkfearytales Vix (@Darkfearytales) reported

    @O2 I spoke to two advisors in customer service and also the insurance department? I was on the call for 45 minutes?

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 @O2 even when a customer is out of contract?