O2

O2 Outage Report in Alton, Hampshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alton, Hampshire, England 01/13/2026 11:20

January 13: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from New Alresford, England

    Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • queenbee210484 lesley tomsett (@queenbee210484) reported

    @O2 why is it so hard to contact o2 and speak to a human rather than a robot or having to do everything online I’ve got a payment issue that needs dealing with before you disconnect my phone and shocker I can’t speak to anyone 😡

  • jacksmith_ Jack Smith (@jacksmith_) reported

    @O2 Maybe you can cancel the order and I just go to the shop today and sign up again?

  • saamia73 Saamia Tufail (@saamia73) reported

    @O2 trying to use my saved free o2 ticket but says problem with my request :-(

  • miniraiola Miniraiola (@miniraiola) reported

    @O2 can someone please help! I've spent 4 hours trying to sort out a deal and I'm getting no where!!!!

  • wfpickering A flickering (@wfpickering) reported

    Is @O2 down again?

  • RichardAckrill Tape Deck Heart (@RichardAckrill) reported

    @O2 How am I supposed to claim the £150 plus the value of my old phone for upgrading to the S21 when the code to apply it doesn't work either online or in store? Have tried 2 stores Newbury were really nice but couldn't get it to work Oxford were crap.

  • AM12EAZ AMREAZ (@AM12EAZ) reported

    @O2 absolutely abysmal pay as you go customer service trying to get a replacement sim for a lost sim card. Who ever has a sim number written down???

  • beccy_gibbo Beccy Gibson (@beccy_gibbo) reported

    Hey @O2 @o2businessuk. Can you help? I have been in a call queue twice for 30 minutes, and then the call just ends. I'm having a issue with a SIM and need to get it sorted. Thanks.

  • ReillyShaw Reilly Shaw (@ReillyShaw) reported

    @O2 are actually dog ****. Can’t wait for this contract to finish.

  • stevethompson03 Steve Thompson (@stevethompson03) reported

    @O2 are you having problems with your systems? Cannot log in to our My o2 accounts at present?