O2 Outage Report in Alton, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Alton, Hampshire, England
The most recent O2 outage reports came from the following cities: Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Neighbour has come round to ask if I’m ok having overheard my latest phone conversation with #Sky. 😂 I do need to calm t’**** down but it’s hard after a week without internet. First time in two hours I’ve accessed 3G from @O2 either as the signal strength in Alresford is zilch.
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cullen
(@ncullen177) reported
@O2 She just has so please help
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Conrad
(@Conrad12818323) reported
@O2 Any response would be nice, or appreciated as I am still waiting for one from o2. Requesting my PAC code so I can go to another network but o2 still hasn’t responded to my request but they are still taking money from my account whilst my phone is blocked
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Louise
(@567Louise) reported
@O2 SHOCKING SERVICE O2. I can’t make any calls in Morocco to my mum in hospital in Morocco. Can’t call 202 you’ve blocked me making calls. Can’t call insurer. I’ve been a customer for 22 years. I’ve tried adding bolt on. Increasing spend cap. I am here alone. HELP
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Jack Riding
(@JackRiding8) reported
@BWFCAndyG @O2 I left too and they took my online access away straightaway I have had to call this morning to ask for my final bill after they took money from my bank account now they owe me terrible experience
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Belal Matin
(@BelalMatin) reported
@O2 Sarah called on Tuesday to ask about my reception issues. I said it is still the same - unusable. She said she can end my contract without any fees. I said I got 6 months credit and would call back after 6 months if needed. She said not to worry as that 6 months credit will
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Rebecca Kania
(@RebeccaKania94) reported
@O2 How can I log a formal complaint with you. I've been without any mobile data for at least 3 weeks already with an update given today saying the next update will be 25th April!!! This is completely unacceptable and I should not have to pay for a service I am not receiving
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Katie Taylor-Thompson
(@katielingoyork) reported
Such a shame @EE’s coverage is so shocking because @O2’s customer service is even WORSE. Sigh. First world problem but is it too much to ask for both?
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Kelly Cullen
(@kellycullen09) reported
@o2 and @ncullen177 Can you please help with porting my number it's been 8 days now have lost access to my number and am getting no help other than wait 24 hours from customer service. I leave for America this afternoon so need the number sorted ASAP.
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chris *****
(@chrishoare) reported
What has happened to @O2 coverage network ??? I’ve never know so rubbish in the many years I’ve been a customer with them, calls drop, people can’t call me and just poor network coverage utter shite…
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Neil Cullen
(@ncullen177) reported
@o2 what has gone wrong with your customer services they are no help 8 days to port a number with no help from customer services absolutely terrible service why do people move to O2.