O2

O2 Outage Report in High Peak District, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in High Peak District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in High Peak District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in High Peak District, Derbyshire, England 10/06/2024 06:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near High Peak District, England

Latest outage, problems and issue reports in High Peak District and nearby locations:

  • liam0046 Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 honestly the shittest customer service I've ever come across. Absoloutely useless when you finally do get response

  • Dan05858044 Dan (@Dan05858044) reported from Ashton-under-Lyne, England

    @O2 what’s going on with the signal in Manchester, absolutely crap. Can hardly get on @SkySportsNews

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 yet more poor signal on your network in my area, really fed up now.

  • tadhg50 Tim O'Ryan (@tadhg50) reported from Oldham, England

    @O2 Yep-didn’t work and then tried via help centre- still no luck . I’ll DM the number

  • Dunkie5150 Paul Dunk (@Dunkie5150) reported from Glossop, England

    @O2 your data network is utter 💩 That is all. #EOC #ImOff

  • ahsheya Ahsheya (@ahsheya) reported from Oldham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • kingpak93 Paul King (Kingy) (@kingpak93) reported from Glossop, England

    @O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.

  • Mrs_G_Bowen Just Gem 💙 (@Mrs_G_Bowen) reported from Ashton-under-Lyne, England

    @O2 I have no issue with waiting so long as you will have it in stock? I was told next Saturday on the phone for delivery this am and then received an email to say it's not in stock. Hence the confusion 😕

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • mars_silva_ Márcio Silva (@mars_silva_) reported from Ashton-under-Lyne, England

    @O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 absolutely sick of your rubbish signal in my house. every time I complain NOTHING is done. can’t wait to leave your joke of a network. I live n greater Manchester and I get better signal at my dad’s house in rural Wales 🙃

  • JPM9685 John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England

    @O2 having problems With my signal Keeps blocking out

  • miss_scw Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?

  • kjgreigy Karen Greig (@kjgreigy) reported from Oldham, England

    @O2 No 4G barely works! I never get through a phone call without it cutting out

  • kjgreigy Karen Greig (@kjgreigy) reported from Oldham, England

    @O2 hi i live in the postcode area OL9 , for the last 3/4 months the signal has been horrendous!! Lucky if I get 1 bar of 4G and once I can make a call I’m lucky if it doesn’t disconnect or if I move it cuts off… not great when paying a fair bit for a contract! #help

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • GoaterBilly Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • liam0046 Liam Wright (@liam0046) reported from Ashton-under-Lyne, England

    @O2 your customer service is actually the worst

  • tinytimwild Victor Wild (@tinytimwild) reported from Oldham, England

    @O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexFootyFan Alex 💙 (@AlexFootyFan) reported

    @O2 #OptOut why are you contacting me? I'm not a customer of yours!

  • steesh43 Steven Stewart (@steesh43) reported

    @O2 hi, the 4g in my area,ky128nx has been really poor for a few weeks now. Not helped by a sky bb outage today where I can’t get on 4g either. Are you aware? Signal checker suggests it should be ok but marked decrease in speed recently

  • Jason_WB JasonWilkinsonBrown (@Jason_WB) reported

    @O2 One for the network teams. Only happens on 5G in the EC2V 7JE postcode but the connection to WhatsApp keeps dropping. My office is here and has been happening since 5G went live

  • JdotD20182020 Jon (@JdotD20182020) reported

    @O2 thanks o2 been waiting for my phone for 2 weeks then get told it will be 3 more weeks as o2 don't have any dates, so I decided to cancel it (I need a phone asap), Then a hour later I get a email saying its on its way but now because I cancelled it based

  • Jason_WB JasonWilkinsonBrown (@Jason_WB) reported

    @O2 Thanks. Like I said the fact it works on 4G makes me think it’s not the app as it would be a consistent error everywhere. One for the network teams perhaps? Just giving you the heads up- no need to resolve today.

  • mrdarrenlmorgan Darren Morgan (@mrdarrenlmorgan) reported

    @VMO2News @O2 2 weeks after my issue was reported... Still no real help...Is o2 the worst UK network? Looks like you are answering the question with your actions...

  • Patrick00653216 Patrick (@Patrick00653216) reported

    @O2 network calls still not available today? Any idea how long to repair? 2 masts down apparently.

  • elstoleno Rachel Bell (@elstoleno) reported

    @O2 Ok. Since your call centre already told me that my details had been sold on, please explain to me how many companies are associating this phone number with a previous bill payer who has never personally used this number?

  • GeorgeHughesyyy George Hughes (@GeorgeHughesyyy) reported

    @O2 can I have some help cancelling a contract

  • herd_thomas Thomas Herd 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@herd_thomas) reported

    @O2 Ah I see yeah it did say that on the email but upgrade to Unlimited data applied for two weeks ago - applied to account immediately and showed up on Thursday last week so I’ll hang off for a few days