O2 outages and service status in Great and Little Preston, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Great and Little Preston, including 1 direct report.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received May 9, 6:37 PM GMT+1.
- Phone (67%)
- Internet (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Great and Little Preston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great and Little Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Great and Little Preston, England
The most recent O2 outage reports came from the following cities: Leeds, Pontefract, Batley, and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Phone | 23 hours ago |
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Leeds
|
Phone | 11 days ago |
|
Batley
|
Internet | 25 days ago |
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Batley
|
Phone | 1 month ago |
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Batley
|
Phone | 1 month ago |
|
Batley
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Great and Little Preston, England
Latest outage, problems and issue reports in Great and Little Preston and nearby locations:
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Sarah Wood (@Sarah_E_Wood88) reported from Birkenshaw, EnglandReally disappointed with @O2, poor customer service, rude In store service, incorrect information given, called O2 help line to be told it could have been sorted in store. So now she’s having to go back to the store to tell them that they can sort it out. #timewasted
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Adam Whiteley (@arw84) reported from Wakefield, England@imran18791 @Nathan4376 @O2 Should order through third party. Cheaper, more reliable on the same network and only 24m contracts.
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Christina Demetriou (@xpi6tiva) reported from Skelmanthorpe, England@O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.
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Sam (@snation85) reported from Upton, England@O2 any chance someone can help. Had a new sim delivered. It’s saying sim not provisioned. Can’t call anyone. And your online chat service isn’t available
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Jordan Dunn 🏳️🌈 (@Jordan_dunn94) reported from Leeds, England@O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour
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Amanda Evans (@evansamanda) reported from Horbury, EnglandHello @O2 I’m a customer trying to log into my account and website and app are giving 504 error online? How can you help me? #priorityapp
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Alex Reid (@alexx_reidd) reported from Garforth, England@O2 Certainly will! The worst mistake I’ve ever made! Gonna see if I Csn get out my @VodafoneUK and head back!
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Ged Ashton (@GedAshton) reported from Dewsbury, EnglandI’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2
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Kathy (@MarsKathy) reported from Wakefield, England@O2 hi. Is there a problem with the QR code or number today for the Greggs offer? Local Greggs had error code so no breakfast roll!!
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Nathan Winch (@nathanjwinch) reported from Royston, EnglandSpent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2
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Mark Young (@marksela) reported from Leeds, EnglandAnd now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?
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Chad Issac (@ChadIssac_) reported from Leeds, England@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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Danny Silk PT (@DannyJSilk) reported from Leeds, England@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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talk2️⃣frank (@talk_2_frank) reported from Leeds, England@O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help
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Otis Parris (@parriso56) reported from Leeds, England@O2 as a loyal customer I’m extremely upset that a pair of beats x headset bought through staff shop at Arlington business centre has gone faulty. I don’t have the receipt and they say they can’t go back more than six months. All receipts should be sent to the email address I ...
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Lee Tempest (@temp74) reported from Dewsbury, England@O2 Hi my wife @louise_tempest has purchased tickets and not received any email confirmation can you help please.
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Beta (@ebumhudza) reported from Leeds, England@O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours
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Nadine Cave (@CaveNadine) reported from Leeds, EnglandSame old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Diamond (@JustinDiamond16) reported@O2 your payment page still don’t work on your website. Iv seen on here others are having the same problem so why when the website was down last night for maintenance why could it not be looked in to
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Jamie Daltry (@JamieDaltry) reported@O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴🇬🇧 (@BritsB4Boats) reportedHas anyone had any experience of making an ombudsman complaint against @O2 (or other network)? They’ve not billed me correctly for almost half a year now, adding charges for a phone I sent back in January (with their prepaid packaging, and I gave them Royal Mail’s tracking number for it). They’ve also abruptly ended a payment plan I was on, allegedly because it “automatically terminated” when my account was credited for the charges for my previous phone, which should not have been added. I’ve tried asking them for help today, but they have been ******* useless
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Dr. Pawan Jain (@drvayu) reportedHey @O2 – unbelievable Srvc. Requested eSIM via ur app last Thrsdy. Physical SIM dactvtd, eSIM never works. Chat sent me to phon support, phon sent me to store which says “eSIMs are problematic” and thn sent me away for lack of physical ID (in 2026!) @MartinSLewis
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Simona Valentina (@1stSimona) reported@O2 I have like 20 apps on my phone. None of them asked me to sign in…. ever. It’s deleted and will stay like this 🤢
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Pep M ⭐⭐ (@cfcpep) reported@FrauForelle @carl_344 @O2 I had nightmares with them just ordering my current phone where they wouldn't honour a deal even though they messed up,been with them maybe 20 years - Why I didn't cancel then I don't know.
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Sean W (@Sean_Bahamut) reported@O2 You've clarified, but not helped. This reply is not helpful at all. Your support staff also had no idea about this situation, or how to handle it. All they could do as a solution was terminate game pass subscription before my minimum 6 month period had finished. Not good enough
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justin sibbons (@sibbo1980) reported@O2 I have to say I am hugely disappointed with the customer service I have received. Staff who claim they are managers have not called back as promised. Im just looking for a fair resolution on my bill!
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Kieren Bushnell (@kbushnell1975) reported@O2 Do not have a complaint reference as your complaints team have not responded to ANY of my emails!!!!!!
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Lilith Tuylor (@lilith15016) reported@O2 O2 refuse to accommodate customer needs re: payment dates. The data allowance is appalling for PAYG users, and the coverage is poor also. Cue the ‘sorry you feel that way‘ dismissal from O2.