O2 Outage Report in Pontefract, City and Borough of Wakefield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Wakefield, Leeds, Doncaster, Castleford and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Phone | |
| Leeds |
Internet | |
| Wakefield |
Phone | |
| Leeds |
Phone | |
| Doncaster |
Phone | |
| Leeds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.
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Dan Madden 💙💛
(@Dandymanleeds) reported
from
Leeds, England
I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
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Mark Young
(@marksela) reported
from
Leeds, England
Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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Shiela Seymour
(@Askernite) reported
from
Askern, England
@O2 I have had a very bad couple of years.. I NEED a pickmeup!
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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carwu1
(@carwu1) reported
from
Leeds, England
@O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
Same old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!
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Chad Issac
(@ChadIssac_) reported
from
Leeds, England
@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Mark
(@RamblingSailor) reported
from
Leeds, England
@o2 very low signal in LS7 (Chapel Allerton)
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I have been passed from pillow to post all week, finally got through to the repair center & I have to wait again now for another phone call that probably won't come! Literally the worst service I have ever received & I am so angry!👌
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Amy 👱🏼♀️
(@Amyy_Louisee) reported
from
Pontefract, England
@O2 still not working 🙃🙃 still can’t make outgoing calls
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
ABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rory
(@rf_twit) reported
Customer of @O2 for more than a decade naively (loyally?) does not check competitors before sorting upgrade and was yesterday promised a call back today (that did not happen). I call you back this evening and am given completely different info to yesterday's info. How so?
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laura
(@LaauraAnne) reported
@O2 My signal has been very low on and off and today someone called and it went straight to voice mail. That’s the only issue I’ve had with calls and texts have been fine :)
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Brian Hesmondhalgh 💙
(@bhesmondhalgh) reported
@O2 I have been calling your support line and keep getting thrown out. I have a technical query and can’t get an answer. Not a good customer retention scheme.
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Pipeline Land Access Ltd
(@PipelineLand) reported
@O2 #network #data #**** not sure what I pay £100 a month for?Certainly not the service, hope the home schoolers do better than the paying customers 💩
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AV8
(@Asif15584925) reported
@kellyfhaycock @O2 I’ve been with O2 for 24 years what have they given me NOTHING apart from poor customer service
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Sam Cottingham
(@samcott23) reported
@O2 mobile signal is absolutely shite. Why I changed from @EE I don’t know. Is there a way you can just terminate your contract, hand your current phone in and cut all ties so I can take out a fresh contract with EE? Helppp
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dan 🥊
(@bigdunzz) reported
@O2 currently getting no signal or internet, any idea why?
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Simon Earl
(@flatpacks) reported
@O2 If Bubl was available then I’d buy Bubl over a phone as Bubl could solve all the worlds problems !
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Suzanne Hall
(@Sanhall74) reported
@O2 Can you advise how I can bypass your absolutely shocking customer service & complaints teams and actually resolve an issue of a non delivered phone? 14 days and losing the will to live!!!
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LIPGLOSS💋
(@JenLipgloss) reported
I’ve ordered a SIM card replacement over 7 days ago and it still hasn’t been delivered. Appalling customer service by @O2 !