O2 Outage Report in Pontefract, City and Borough of Wakefield, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Leeds, Doncaster, Barnsley and Selby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Total Blackout | |
| Doncaster |
Phone | |
| Barnsley |
Phone | |
| Leeds |
Total Blackout | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Adam Whiteley
(@arw84) reported
from
Wakefield, England
@imran18791 @Nathan4376 @O2 Should order through third party. Cheaper, more reliable on the same network and only 24m contracts.
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Beta
(@ebumhudza) reported
from
Leeds, England
@O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours
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Sarah
(@idlewildgirl) reported
from
Leeds, England
Although my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭
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★ Kay ★
(@MissModette) reported
from
Leeds, England
@O2 can you tell me why seemingly my account with you is not closed down completely as your advisor assured me it was over the phone? I paid everything off, she said it would close down the following month (October) but today you've taken £18.83 DD from my current account.
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Sarah Gomersell
(@Gummybear1981) reported
from
Wakefield, England
@AckeyGraham @O2 @peterkay_co_uk Definitely- poor from o2
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Simon Dennis
(@sjadennis) reported
from
Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Swillington, England
Who, was unaware of it, until it was highlighted by a member of the service providers team? I think I'm due some compensatory reimbursement for lost income pf almost 50% is a huge amount of business to lose isn't it @O2?
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Amanda Evans
(@evansamanda) reported
from
Horbury, England
Hello @O2 I’m a customer trying to log into my account and website and app are giving 504 error online? How can you help me? #priorityapp
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@O2 Hi having trouble connecting to my voicemail. It ends the call before connecting without ringing out.
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@H1ghBerry @O2 Bonkers isn’t it, I did the full count down then at 2pm app crashed
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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Kirsty Phillips
(@little_kirstyp) reported
from
Leeds, England
So I finally get on my priority and the Peter Kay tickets have sold out, really not happy with @O2 Bad service, how come others could get on and I couldn’t at all? It just kept saying error
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Mark
(@RamblingSailor) reported
from
Leeds, England
@O2 Haven’t seen it again today. Still only getting one bar of signal in the house on a brand new #iPhone14Pro when i should be getting “Good indoors and outdoors. Good for mobile broadband.”
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
@O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Sarah Gomersell
(@Gummybear1981) reported
from
Wakefield, England
Great stuff @O2 priority app and website down whilst trying to get @peterkay_co_uk tickets 🎟 on top of worry of not getting a ticket #O2Priority #PeterKay 🤞🏼🤞🏼🤞🏼
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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DingleWoogz
(@M_Warrener) reported
from
Leeds, England
@O2 Hi I'm trying to sign in to my account and it keeps just sending me links to reset my password. I don't want to I just want to log in
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Snelson
(@sned13) reported
@O2 Help please. I’ve ran out of Data and can’t add a ‘Bolt on’ , is that because I am changing my package?
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Syewood
(@syewood) reported
@O2 been trying to make payments for the last week via myo2 app and the payment is refused every single time.....sort your app out, it's shockingly bad!!!
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MrMcDonald
(@MrMcDonald5) reported
@O2 are you having signal problems in my area again???
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Davinia Partridge
(@DaviniaPartrid1) reported
@O2 local phone mast down since 6pm Wednesday! Isolating people who are already struggling. When will it be fixed!
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stuart lee dorsett
(@stuartleedorset) reported
@O2 have got to have the worse customer service every over 40ins on hold and the music is **** !!!
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Allison Mitchell
(@Owramgirl) reported
@O2 I’m trying to in vain to block phone numbers with my iPhone. Even though I have blocked the numbers they still are calling me and it’s not blocked them. Can you help?
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Waqas Saeed (WAX) وقاص
(@waqas_bey) reported
@O2 kakeh my pay as you go sim is showing “no service” ?
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Warren Moynihan
(@Wizza_cov) reported
@O2 what is going on with your system ive logged into my account keep getting asked to put a code in gets sent i put it doesn't work reset password still doesn't work, all I want to do is update my address so your not sending anything to my old address so why won't it let me
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SC
(@SCTest51989210) reported
@O2 Hey team. I keep receiving letters from yourselves for a person that does not live at my address. I have used the return to sender process many times but you keep sending bills. Can I get in touch with someone so our address and this customer can be removed? Thank you!
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Crash Tise
(@crashtise468) reported
@O2 Hi I keep getting texts on my mobile phone from betting sites even though I have never signed up on any betting site before and the recipient name on those texts is not my name, I think someone else has been using my O2 mobile number on their betting accounts.