O2 Outage Report in Pontefract, City and Borough of Wakefield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Doncaster, Barnsley, Leeds and Selby.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster |
Phone | |
| Barnsley |
Phone | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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J
(@jenharp7) reported
from
Doncaster, England
@O2 can you please contact me and resolve the issue I’m having with your customer service team. You owe me money. Debt collection letters to me and you owe the money to ME
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @swindonseagull I’m still waiting to have my issues with o2 solved.. when will you be in touch??
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J
(@jenharp7) reported
from
Doncaster, England
@O2 I have the debt recovery company on the phone again waiting for your payment to them. PLEASE RESOLVE THIS ISSUE ASAP this is not my doing
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J
(@jenharp7) reported
from
Doncaster, England
@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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J
(@jenharp7) reported
from
Doncaster, England
@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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Simon Dennis
(@sjadennis) reported
from
Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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Sarah
(@idlewildgirl) reported
from
Leeds, England
Although my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭
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Beta
(@ebumhudza) reported
from
Leeds, England
@O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@O2 Hi having trouble connecting to my voicemail. It ends the call before connecting without ringing out.
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Mark
(@RamblingSailor) reported
from
Leeds, England
@O2 Haven’t seen it again today. Still only getting one bar of signal in the house on a brand new #iPhone14Pro when i should be getting “Good indoors and outdoors. Good for mobile broadband.”
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DingleWoogz
(@M_Warrener) reported
from
Leeds, England
@O2 Hi I'm trying to sign in to my account and it keeps just sending me links to reset my password. I don't want to I just want to log in
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★ Kay ★
(@MissModette) reported
from
Leeds, England
@O2 can you tell me why seemingly my account with you is not closed down completely as your advisor assured me it was over the phone? I paid everything off, she said it would close down the following month (October) but today you've taken £18.83 DD from my current account.
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Kirsty Phillips
(@little_kirstyp) reported
from
Leeds, England
So I finally get on my priority and the Peter Kay tickets have sold out, really not happy with @O2 Bad service, how come others could get on and I couldn’t at all? It just kept saying error
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Amanda Evans
(@evansamanda) reported
from
Horbury, England
Hello @O2 I’m a customer trying to log into my account and website and app are giving 504 error online? How can you help me? #priorityapp
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MattB
(@MattMustang53) reported
@O2 why when I try to log into my account do I keep having to verify my email, when I click on the link to verify from the email you send, I try to log in and the same happens. I'm just going round in circles and can't login to my account.
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Lloyd H Photo
(@lloydhphoto) reported
@O2 Hey. Trying to upgrade my device, and enter a promo code but I keep get a VMS error code. Anyway to help?
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Lubz010
(@LawrenceLubbock) reported
@O2 Iphone Just done this and still not working
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do you own the dancefloor?
(@owndancefloor) reported
Dear @O2 I've had no signal on my mobile for 1 week. You claim to have delivered a parcel to my door with a new sim, which Isn't here so I'll have to report it to the police that it has been stolen. Who can I complain to that your service is beyond awful?
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jhen
(@JHens80) reported
@O2 hi I’ve come back from holiday and my phone doesn’t work properly. Popped in to an O2 shop and the rudest lady there ever was just removed my SIM card and said problem solved. Well it’s not and I also don’t want to operate my phone without a SIM in it.
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TurboKat
(@PaniKotki) reported
@virginmedia @O2 I've just had a cold call offering me a lower bill and a complementary gift - Great! Then there was lots of repeating things ad nauseam and then floor supervisor came on - a mumble and then hung up on! THIS IS CRAP SERVICE!!
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Lubz010
(@LawrenceLubbock) reported
@O2 Blue Mondays not working! Help!
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Bo Duddley
(@VallaNils13872) reported
@O2 Now six days without phone coverage help desk is useless a manager was meant to contact me last week no contact complaints aren’t answered avoid this company
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Blossy2. 0 🇬🇧🇨🇦🇺🇦🇩🇰
(@Dc7073Bloss) reported
@RichardTonry @O2 They'll ignore you, been having this issue for 2 weeks. App and PC Terrible way to treat O2 customers Joining Virgin has been an absolute shambles
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Blossy2. 0 🇬🇧🇨🇦🇺🇦🇩🇰
(@Dc7073Bloss) reported
@O2 so, it seems that you're deliberately ignoring people that are having log in issues. Can't log in on the app, can't log in on the pc. Verifying does absolutely nothing. 15 years I've been with you and this is unacceptable