O2 Outage Report in Pontefract, City and Borough of Wakefield, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Leeds and Barnsley.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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C O D Y 🐝 (@CxmmonDreads_) reported from Edenthorpe, England
@O2 customer service is absolutely disgusting
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Mark Young (@marksela) reported from Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Brian Keighley (@Brian74165024) reported from Horbury, England
@O2 Hi. I'm not an O2 customer but I'm receiving txt msgs saying you're having problems with my payment. Error or scam?
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Kevin Evans (@underwatergeek) reported from Darton, England
@O2 I've never placed an order with you. That's my work email.
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carwu1 (@carwu1) reported from Leeds, England
@O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks
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Karen Walsh (@kaw7676) reported from Normanton, England
@markhughes2985 @O2 I'm having the same issue
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Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England
Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
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Johnny JB 🏴 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England
@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK
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Barnsley Sime: DJ. (@barnsleysime) reported from Barnsley, England
i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!
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Johnny JB 🏴 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England
@O2 Already tried, still same problem. You must know they is a nationwide problem again with amount of tweets experiencing the same problem as they other week when the network went down
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Chad Issac (@ChadIssac_) reported from Leeds, England
@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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dea (@dea21400469) reported from Doncaster, England
@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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MarketingOptimist (@MarketOptimist) reported from Leeds, England
@O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops
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SJ Lorrimer-Wood (@SJLorrimer) reported from Garforth, England
Hello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?
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carwu1 (@carwu1) reported from Leeds, England
@O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤
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Jon | The Money Shed (@themoneyshed) reported from Leeds, England
I’m beginning to think @o2 will never port my Three number in to their system!!
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Kelly 💙💛 (@kellyann2407) reported from Selby, England
So sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
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GeeEyeTee (@Gittins87) reported from Leeds, England
@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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Mark Young (@marksela) reported from Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?
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GeeEyeTee (@Gittins87) reported from Leeds, England
Decided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nath (@NathFerguson_CM) reported from Bristol, England
@O2 how long does it take to fix a mass it’s been over two weeks and it’s getting beyond a joke now. 😡😡😡
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Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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John Burch (@JohnBur57441479) reported from Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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•d e l• (@adele_1983) reported from Manchester, England
@EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.
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John Burch (@JohnBur57441479) reported from Bexleyheath, England
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Milo (@milonoblet) reported from Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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•d e l• (@adele_1983) reported from Manchester, England
@carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x
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🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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John Riley (@stairforce) reported from Stratford-upon-Avon, England
@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.