O2 outages and service status in Pontefract, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Pontefract come from postal codes WF8 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontefract, England
The most recent O2 outage reports came from the following cities: Pontefract, Wakefield, Leeds, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Pontefract
|
Phone | 25 days ago |
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Wakefield
|
Phone | 1 month ago |
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Leeds
|
Phone | 1 month ago |
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Leeds
|
Phone | 2 months ago |
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Barnsley
|
2 months ago | |
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Leeds
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Johnny JB 🏴 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Andrew Summers (@summers14) reported from Leeds, EnglandEmail from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.
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Nicky (@n1cky_snape) reported from Horbury, England@O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!
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immy (@immy15619175) reported from Leeds, England128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Barnsley Sime: DJ. (@barnsleysime) reported from Barnsley, Englandi give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!
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Kelly 💙💛 (@kellyann2407) reported from Selby, EnglandSo sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
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Luke Swinden (@LukeSwinden) reported from Ossett, England@O2 No they couldn’t tell me how I subscribed. All they wanted was further details about me, which raised my suspicions further. This needs sorting, thousands are making the same complaint online, google 85888. Please can you advise me how to solve this, I’ve already text stop etc 🤯
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England@O2 It’s still not working! Saying 5pm now!
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Andrea Mckenna (@Andreamckena60) reported from Leeds, England@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, EnglandWell it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
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Amy 👱🏼♀️ (@Amyy_Louisee) reported from Pontefract, England@O2 still not working 🙃🙃 still can’t make outgoing calls
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Stephen Berson (@StephenBerson) reported from Leeds, England@O2 Complained to O2 re: their 2 time ‘no show’ replacement phone delivery service... Took no responsibility & issued a ‘final’ decision prior to Financial Ombudsman... I tweeted this and suddenly they discovered a higher complaints dept. to fob me off!
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Amanda Evans (@evansamanda) reported from Horbury, EnglandHello @O2 I’m a customer trying to log into my account and website and app are giving 504 error online? How can you help me? #priorityapp
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carwu1 (@carwu1) reported from Leeds, England@O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤
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Mark Young (@marksela) reported from Leeds, EnglandHey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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GeeEyeTee (@Gittins87) reported from Leeds, England@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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Kevin Evans (@underwatergeek) reported from Darton, England@O2 I've never placed an order with you. That's my work email.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Leigh (@Sarahleighstevs) reported@O2 I emailed my complaint to you. You responded by asking me to complete the complaint form as the email is not monitored. I’ve completed the complaints form but it’s not working and there is a constant error message. Pretty much sums up your customer service!!!
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LE Graphics (@legraphics) reported@O2 Great - so the spammers have more responsive customer service than O2?
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Will Goodhand (@GoodhandWill) reported@TomTugendhat @O2 It also seems to be getting worse - v poor on 5G often
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Ben (@Ben91530293) reported@TomTugendhat @O2 Thought it was just me.. Kent is like a black hole when it comes to phone signal.
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Nicko | Longevity Investing (@DrNickAlpha) reported@TomTugendhat @O2 I remember when I was on O2 I had no signal in the middle of Waterloo station.
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James Sutton (@jamesbwfc) reported@O2 hi, my PUK code on my online account is not working on my o2 SIM to unlock it. it's working and then lets me set a new SIM pin but then says 'incorrect PUK code'. Can you advise?
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Chris (@ChrisHa21736755) reported@TomTugendhat @O2 @EE The UK mobile companies have been dealing with massive 4G and 5G investment costs and ever decreasing margins due to reducing contract prices. Meanwhile mobile use continues to rise leading to network congestion. All part of a healthy competitive market you might say.
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MarkSpeaking 🔶#LibDem #CheshamAndAmersham (@markspeaking) reported@TomTugendhat @O2 @EE Things that never happened
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Smoke 🇬🇧 🇺🇦 🇮🇱 (@London__Smoke) reported@AnythingRugbyy @EnglandRugby @O2 Shame it's not capped for Kenners though. Either way MS15 isn't the problem at all here. Tom Curry must be praying for death or the beach and Ford probably needs a break also.
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LE Graphics (@legraphics) reported@O2 I have been a business customer for over 25 years. Delighted to see the adverts for O2 satellite given that I have no network coverage for half of my time. Shocked when phoned to order the bolt on and told its for personal customers only. Do you not value business customers?