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O2 outages and service status in Pontefract, England

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Sep 8, 9:52 AM GMT+1.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 9: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pontefract, England

The most recent O2 outage reports came from the following cities: Barnsley, Doncaster, and Wakefield.

CityProblem TypeReport Time
Barnsley Phone 1 day ago
Doncaster Phone 7 days ago
Wakefield Phone 1 month ago
Pontefract Phone 4 months ago
Wakefield Phone 4 months ago
Leeds Phone 4 months ago

Nearby cities with recent reports

Barnsley

1 recent signals

1 day ago
Doncaster

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • ebumhudza
    Beta (@ebumhudza) reported from Leeds, England

    @O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours

  • Jordan_dunn94
    Jordan Dunn 🏳️‍🌈 (@Jordan_dunn94) reported from Leeds, England

    @O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, England

    Who, was unaware of it, until it was highlighted by a member of the service providers team? I think I'm due some compensatory reimbursement for lost income pf almost 50% is a huge amount of business to lose isn't it @O2?

  • philter66
    Phil Turner (@philter66) reported from Leeds, England

    @O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond

  • parriso56
    Otis Parris (@parriso56) reported from Leeds, England

    @CarnivalLeeds couldn’t post anything no network @O2

  • jenharp7
    J (@jenharp7) reported from Doncaster, England

    @O2 @swindonseagull I’m still waiting to have my issues with o2 solved.. when will you be in touch??

  • Askernite
    Shiela Seymour (@Askernite) reported from Askern, England

    @O2 I have had a very bad couple of years.. I NEED a pickmeup!

  • alexx_reidd
    Alex Reid (@alexx_reidd) reported from Garforth, England

    @VodafoneUK are a bunch of brain dead liars. Why I moved from @O2 I will never know. Absolutely terrible.

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England

    @O2 Managed to pay it now but that doesn't explain why my signal is rubbish

  • MarketOptimist
    MarketingOptimist (@MarketOptimist) reported from Leeds, England

    @O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops

  • RamblingSailor
    Mark (@RamblingSailor) reported from Leeds, England

    @O2 Haven’t seen it again today. Still only getting one bar of signal in the house on a brand new #iPhone14Pro when i should be getting “Good indoors and outdoors. Good for mobile broadband.”

  • Gittins87
    GeeEyeTee (@Gittins87) reported from Leeds, England

    Decided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems

  • nathanjwinch
    Nathan Winch (@nathanjwinch) reported from Royston, England

    Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

  • suehill77
    Sue Hill (@suehill77) reported from Leeds, England

    @O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, England

    Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny

  • Steph_HRhodes
    Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

  • ruthymoss
    Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England

    @O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • lottie_Freeman2
    lottie (@lottie_Freeman2) reported from Doncaster, England

    @O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jade66755388
    Jade (@Jade66755388) reported

    @O2 Avoid at all costs! Put in a complaint about the non existent signal at home to be told a ridiculous response time. When I finally get a response they want to call me but can’t tell me when… I HAVE NO SIGNAL! Told me it’s resolved now, but my 1 bar says otherwise..! Sort it!

  • TDHarnetty
    Talib Dean Harnetty (@TDHarnetty) reported

    I was told on the phone that I'd be able to use my allowances in Turkey but I'm getting no data. Roaming is on, data is on, but no mobile data. I'm a Volt customer. Help, please. @O2

  • wise151721
    wise151721 (@wise151721) reported

    @O2 the worst service & customer service I have been receiving for the last few months - just being fobbed off - not getting a service that I’m expected to pay for NO ANSWERS!!!!!

  • JUSDEE5
    @JUS DEE (@JUSDEE5) reported

    @_Greazemoden @O2 Looool I moved from Three to O2 about 10 years ago. Recently the network has been on some joke ting. I thought O2 was the best outta all of dem. KMT

  • jayshree35
    Jayshree (@jayshree35) reported

    @O2 waited over a week to have a new Apple Watch delivered. No response from your team or urgency and DHL awful so have cancelled the order!

  • mrs_nesl
    NESL (@mrs_nesl) reported

    @O2 I was only there for a day. Signal was so bad I couldn’t when check the status page. Appeared everywhere I went (near the promenade/football club) in Blackpool wouldn’t work. Was highly frustrating.

  • CatiaSpart2
    Cátia (@CatiaSpart2) reported

    @MissLizziexo @O2 I don’t know what’s going on but they must fix up

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    Hi @O2 Do you know there is a problem with your app & website. You can't make a payment on the site. It keeps kicking you out with an error "ERR_TOO_MANY_REDIRECTS". I have seen other people are having the same issues. Can you please fix it ASAP. People have bills to pay.

  • RobBakerJohnson
    Rob Baker-Johnson (@RobBakerJohnson) reported

    @O2 you are a disgrace. You failed to provide a service and charge me over £600 as you forced me to move supplier. You help or support from you at all. Didn’t even send a bill went straight to dept recovery company. Over 30 years loyal custom from me and this is how you treat us