O2

O2 Outage Report in Pontefract, City and Borough of Wakefield, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Pontefract, City and Borough of Wakefield, England 12/19/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent O2 outage reports came from the following cities: Doncaster, Wakefield, Leeds and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomDoncaster Internet
United KingdomWakefield Phone
United KingdomLeeds Internet
United KingdomWakefield Phone
United KingdomLeeds Phone
United KingdomDoncaster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • ash_flay Ash (@ash_flay) reported from Swillington, England

    @TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2

  • Brian74165024 Brian Keighley (@Brian74165024) reported from Horbury, England

    @O2 Hi. I'm not an O2 customer but I'm receiving txt msgs saying you're having problems with my payment. Error or scam?

  • LukeA8 Luke (@LukeA8) reported from Barnsley, England

    @O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.

  • themoneyshed Jon | The Money Shed (@themoneyshed) reported from Leeds, England

    @marty5552 @O2 They don’t support cellelur Apple watches

  • kellyann2407 Kelly 💙💛 (@kellyann2407) reported from Selby, England

    So sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork

  • sarausman213 sara (@sarausman213) reported from Leeds, England

    @O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this

  • dea21400469 dea (@dea21400469) reported from Doncaster, England

    @o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤

  • Rdickinson1987 Roberto. (@Rdickinson1987) reported from Leeds, England

    @EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time

  • CxmmonDreads_ C O D Y 🐝 (@CxmmonDreads_) reported from Edenthorpe, England

    @O2 customer service is absolutely disgusting

  • marksela Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • SJLorrimer SJ Lorrimer-Wood (@SJLorrimer) reported from Garforth, England

    Hello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?

  • underwatergeek Kevin Evans (@underwatergeek) reported from Darton, England

    @O2 I've never placed an order with you. That's my work email.

  • barnsleysime Barnsley Sime: DJ. (@barnsleysime) reported from Barnsley, England

    i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!

  • lottie_Freeman2 lottie (@lottie_Freeman2) reported from Doncaster, England

    @O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please

  • MarketOptimist MarketingOptimist (@MarketOptimist) reported from Leeds, England

    @O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops

  • Jordan_dunn94 Jordan Dunn 🏳️‍🌈 (@Jordan_dunn94) reported from Leeds, England

    @O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour

  • 1NickGedge Resurrected Cricketer 🆖 💙 (@1NickGedge) reported from Leeds, England

    @O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.

  • marksela Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

  • themoneyshed Jon | The Money Shed (@themoneyshed) reported from Leeds, England

    I’m beginning to think @o2 will never port my Three number in to their system!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigT89 Craig Thomas (@CraigT89) reported

    @O2 This screams of keeping the site down all day so only o2 employees and special individuals can purchase tickets! Because the app and site has been down since 9:30am for us normal people to access

  • JulesSkirvin Julie Skirvin (@JulesSkirvin) reported from Buxton, England

    @O2 How can they be sold out when the app hasn't been working all day? 😡 Extremely poor customer service and that's being polite

  • LatashaCurrie Latasha currie (@LatashaCurrie) reported

    @O2 HAHA Explain please? Nearly all of the nation who are your customers have been trying to get on the app and website & it’s been down ALL day bit late for maintenance isn’t it? Made it relatively easy for ppl that weren’t even priority customers to bypass a code utter BULLSHIT

  • SlummyMummy40 Jo Woodbridge 🌈 (@SlummyMummy40) reported

    @O2 Just laughable!! I hope other acts and artists have heard about this and never commit to pre-sales with you - you don’t deserve loyal customers or A-list artistes!

  • judestanley2 jude stanley (@judestanley2) reported

    @O2 Absolute shambles biggest con ever you had an idea how many people wanted tickets. If its not failing us with this it's rubbish signal everywhere you go

  • ibarlow1231 Ian B (@ibarlow1231) reported

    @O2 You only had 8% of the pre ticket sales, your site was down, so how can you say it’s sold out. 😡😡

  • Mollyj_1401 Molly (@Mollyj_1401) reported

    @O2 O2 you are a joke! Your supposed to be one of the biggest mobile Network!! How are they all gone I don’t know anyone with tickets???!!! So much for paying ££££££ a month for o2 haha

  • leannemcgrath84 leanne McGrath (@leannemcgrath84) reported

    @O2 Biggest bull ever, I expect your site has allowed bots to buy tickets and now there being resold for stupid money, about time that was made illegal

  • PaulHun93119229 Paul Hunter (@PaulHun93119229) reported

    @O2 I connected them today and asked why it was down and the lad on the other hung up on me, Well worth the money I pay every month

  • Rustyone80 Russell Kerr (@Rustyone80) reported

    @O2 Absolutely shocking. App hasn't worked since 8am this morning. Not even a chance of getting in just frozen. But suprise surprise, ticket sites have managed to get hold of them without problems and now trying to resell them at scandalously over the top prices