O2

O2 Outage Report in Pontefract, City and Borough of Wakefield, England

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The latest reports from users having issues in Pontefract come from postal codes WF8.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Pontefract, City and Borough of Wakefield, England 04/26/2024 21:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent O2 outage reports came from the following cities: Doncaster, Leeds, Pontefract, Barnsley, Wakefield, Selby and Castleford.

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City Problem Type Report Time
United KingdomDoncaster Phone
United KingdomLeeds Phone
United KingdomLeeds Phone
United KingdomLeeds Phone
United KingdomLeeds Phone
United KingdomLeeds Phone

Community Discussion

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O2 Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 It’s still not working! Saying 5pm now!

  • MrSmithLocksLtd Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, England

    Dear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....

  • bradswfc__ Brad (@bradswfc__) reported from Doncaster, England

    @O2 Got one, sorry for the bad language wasn't your fault

  • DannyJSilk Danny Silk PT (@DannyJSilk) reported from Leeds, England

    @TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around

  • DannyJSilk Danny Silk PT (@DannyJSilk) reported from Leeds, England

    @TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2

  • summers14 Andrew Summers (@summers14) reported from Leeds, England

    Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.

  • Steph_HRhodes Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡

  • philipcgleeson Philip Gleeson (@philipcgleeson) reported from Leeds, England

    @O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care

  • ChloeQueenMusic Miss Queen (@ChloeQueenMusic) reported from Armthorpe, England

    @AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues

  • talk_2_frank talk2️⃣frank (@talk_2_frank) reported from Leeds, England

    Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    @O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond

  • Andreamckena60 Andrea Mckenna (@Andreamckena60) reported from Leeds, England

    @O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !

  • snation85 Sam (@snation85) reported from Upton, England

    @O2 any chance someone can help. Had a new sim delivered. It’s saying sim not provisioned. Can’t call anyone. And your online chat service isn’t available

  • n1cky_snape Nicky (@n1cky_snape) reported from Horbury, England

    @O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    @O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.

  • ArcticReviews Andy P (@ArcticReviews) reported from Leeds, England

    12% pay rise? Safe to say you can **** off the minute this contract ends @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nuclearmole Jack Morris -!- (@nuclearmole) reported

    @O2 fix your god damn network. You're holding me ransom with a device plan that I agreed to BEFORE your network became terrible and as you say "busy" (I say you're charging the same for less product). I'm fed up of your terrible customer service. @Ofcom complaint has been sent.

  • mum_years Louise (@mum_years) reported

    @O2 Any chance you could help with my porting number issue I've dm-ed about? Advisor on webchat was meant to be putting it through again last night and I was supposed to get a text to confirm it was booked. No text has been received. I've triple checked all the details for this

  • __Chris22 Chris (@__Chris22) reported

    @O2 I’ve been in the US for two weeks and have only received a message offering me O2 Travel yesterday leaving me with a huge bill. Anything you can do to help?

  • shayyxo3 shayyy 💗 (@shayyxo3) reported

    @Sarah_Walker86 @O2 I had similar problems, l've made several appeals to support system over and over but no help was rendered until I was referred to Grahamtech14 on Instagram they helped me fix my account they can help you too.

  • tjaneg1 tracyjane (@tjaneg1) reported

    @O2 Yes O2 biggest scammers ever, so you have now added 4, yes 4 default accounts to my credit file, even though you know I've been frauded, you have police fraud reference, the persons address and details, yet you choose to ignore all this!!! IM NOT EVEN YOUR CUSTOMER!!!

  • Matt_Goss Matt Goss 🏳️‍🌈 (@Matt_Goss) reported

    @O2 why has the signal in Tonbridge been so bad for months now? My phone says I have 2/3 bars on 4G but nothing requiring data ever works.

  • ThePeoplesKP Kieran (@ThePeoplesKP) reported

    @O2 got notified today my number doesn't support visual voicemail and it previously did. Can you help me get this working again please.

  • Sean62140511 Sean (@Sean62140511) reported

    @O2 What’s point of this service if it takes 48 hours to reply to every message? Your live chat is the same, start to deal with an issue but then they cut the chat off when they finish for the evening. 2 weeks I’ve not had service (your error)and tried to contact you every day.

  • Sarah_Walker86 SarahWalker (@Sarah_Walker86) reported

    @O2 I’ve recently got a volt sim with my virgin broadband. I am unable to use my o2 as it says my account has not been activated. Can you help?

  • NicolaHewson2 Nicola Hewson (@NicolaHewson2) reported

    @O2 Hi, I had problems with my o2 pizza hut priority code…Can you please re-send? Thanks, Nicola