O2 outages and service status in Pontefract, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontefract, England
The most recent O2 outage reports came from the following cities: Leeds, Wakefield, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 1 month ago |
|
Wakefield
|
Phone | 1 month ago |
|
Barnsley
|
Phone | 1 month ago |
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Castleford
|
Internet | 2 months ago |
|
Leeds
|
Phone | 3 months ago |
|
Normanton
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Jharmain👩👧👦💖 (@Jharr87_) reported from Great and Little Preston, England@O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!
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J (@jenharp7) reported from Doncaster, England@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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Sarah (@idlewildgirl) reported from Leeds, EnglandAlthough my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭
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Matthew Preston (@MatthewJP2014) reported from Leeds, England@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Kevin Evans (@underwatergeek) reported from Darton, England@O2 I've never placed an order with you. That's my work email.
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carwu1 (@carwu1) reported from Leeds, England@O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks
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Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, EnglandWell it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
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Beta (@ebumhudza) reported from Leeds, England@O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours
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Craig Rook (@craigrookleeds) reported from Garforth, England@kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.
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Kelly 💙💛 (@kellyann2407) reported from Selby, EnglandSo sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, EnglandDear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....
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Richie Hall (@RichieH37745130) reported from Leeds, England@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, EnglandJust called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Kirsty Phillips (@little_kirstyp) reported from Leeds, EnglandSo I finally get on my priority and the Peter Kay tickets have sold out, really not happy with @O2 Bad service, how come others could get on and I couldn’t at all? It just kept saying error
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Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Johnny JB 🏴 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Resurrected Cricketer 🆖 💙 (@1NickGedge) reported from Leeds, England@O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.
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Chad Issac (@ChadIssac_) reported from Leeds, England@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JonTheJoker76 (@JPBOLDY) reported@O2 due to your rubbish signal in hx2 9 area can I leave your service because it's not fit for purpose, bills gone up and rubbish signal and data speed
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Frazzz (@FrazzzYT) reportedI recommend avoiding @O2 as a mobile provider. Cut my services off yet they've gotten payment on 4th. Am told my services won't be restored UNTIL the 13th because they can't "find" the payment. Bank has given them the details they need. Can't even call the doctor, complaint it is
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AI Park (@AI_Park_GB) reported@O2 Er… No You’ve totally got this wrong.. it wasn’t me that couldn’t process Upgrade.. It was YOU who couldn’t process it.. I’ve talked to your cust serv team after a week of nothing.. They advised a visit to an O2 store to fix, they also unable to process.. utterly astounding!
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Steve (@happystokey) reportedYou tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care
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Claire Kennard (@clairelkennard) reported@O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!
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Sharon harrison (@Sharonh10546839) reported@O2 why is customer service appalling account was cancelled and still getting charged
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MR NICE (@countycasual77) reported@O2 The entire area is down
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groovy (@shazagroovy) reported@macca2002 @O2 As usual o2 you never reply really bad customer service
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Katlyn (@xkatlynm) reported@O2 hi there i need help, i have an additional charge of £9.99 on my bill however it will not let me view my bill and keeps asking me to sign in with a email link which i have done multiple times however it is still not letting me view my bill.
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Ｇ ｅ ｏ (@Erinshore11) reported@O2 @miss_steele89 Sadly been with O2 for years and since the merger is terrible anywhere you go now, don’t get me started on the amount of scammers who seem to have O2 client details either as that’s now beyond a joke. Phone calls constantly.