O2

O2 Outage Report in Pontefract, City and Borough of Wakefield, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Pontefract, City and Borough of Wakefield, England 09/03/2025 09:30

September 03: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent O2 outage reports came from the following cities: Leeds, Doncaster and Barnsley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Phone
United KingdomLeeds Total Blackout
United KingdomLeeds Total Blackout
United KingdomDoncaster Phone
United KingdomBarnsley Phone
United KingdomLeeds Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • JPerlstrom jill perlstrom-wright (@JPerlstrom) reported from Barnsley, England

    @O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    @O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • lottie_Freeman2 lottie (@lottie_Freeman2) reported from Doncaster, England

    @O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please

  • MarsKathy Kathy (@MarsKathy) reported from Wakefield, England

    @O2 hi. Is there a problem with the QR code or number today for the Greggs offer? Local Greggs had error code so no breakfast roll!!

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 It’s still not working! Saying 5pm now!

  • 1NickGedge Resurrected Cricketer 🆖 💙 (@1NickGedge) reported from Leeds, England

    @O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.

  • n1cky_snape Nicky (@n1cky_snape) reported from Horbury, England

    @O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!

  • sarausman213 sara (@sarausman213) reported from Leeds, England

    @O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this

  • snation85 Sam (@snation85) reported from Upton, England

    @O2 any chance someone can help. Had a new sim delivered. It’s saying sim not provisioned. Can’t call anyone. And your online chat service isn’t available

  • ash_flay Ash (@ash_flay) reported from Swillington, England

    @TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    @O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.

  • LukeA8 Luke (@LukeA8) reported from Barnsley, England

    @O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • ChloeQueenMusic Miss Queen (@ChloeQueenMusic) reported from Armthorpe, England

    @AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔

  • Jordan_dunn94 Jordan Dunn 🏳️‍🌈 (@Jordan_dunn94) reported from Leeds, England

    @O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kat_e_johnson Kate Johnson (@kat_e_johnson) reported

    @O2 Hi, when I check the network status for my area it says 'looks like a nearby phone mast isn't working as it should' Its been like this since at least Saturday, how long is it likely to take before sorted? as it is effecting my signal :( (Bridgend CF31)

  • Tarrybear87 Tarry® (@Tarrybear87) reported

    @virginmedia @O2 being that you have merged now that there would be a option for a mobile WiFi box for a week to get us connected as you have a problem getting cable to us at the moment so going put us without internet for a week till you connect us

  • jimmatt88 Sadly, James 🌈 (@jimmatt88) reported

    @O2 Can’t at the moment as I’m out - will try again when I get home and let you know if there’s still a problem then 👍

  • psorb40 psorb40 (@psorb40) reported

    @O2 Hi can you advise what on earth is going on in Lichfield with regards to phone signal? No reception for 4 days now. This is ridiculous.

  • TheP0rt4L P0rt4L (@TheP0rt4L) reported

    @O2 @Tch1Gl1 damn rip🥲

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported

    @rogers_kieron @O2 @Ofcom Yup, I'm slowly getting to the end of my tether with companies line them. Absolutely no customer service and a constant refusal to admit when its they who are wrong

  • xdelboyx jon (@xdelboyx) reported

    @O2 I had a note 10 that never worked when showing 4g+ and now I have an s21 5g that also doesn't work when showing 4g+ and I have never even seen 5g on it. Advice from Facebook 02 was to turn off 4g. Not very helpful.

  • jayelton24 jay elton (@jayelton24) reported

    Since getting the #iphone12 i have had nothing but issues with making calls on @o2. previous iPhone was fine signal was always strong , all my calls now fail first time round. Is anyone else having these issue’s.

  • RashmaKaur Rashma Kaur (@RashmaKaur) reported

    @O2 trying to get a line but sales transfer to customer service and back again 4 times!!! What kind of service is this. Diabolical!!! How does one get a line when no one wants to help a customer with an issue!!! How do you add addresses!!!!

  • derekjhartley Derek Hartley (@derekjhartley) reported

    @Josh10665 @O2 This is network-wide and device agnostic.