O2 Outage Report in Pontefract, City and Borough of Wakefield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Castleford, Leeds and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Castleford |
Internet | |
| Leeds |
Phone | |
| Normanton |
Internet | |
| Doncaster |
Internet | |
| Wakefield |
Phone | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Otis Parris
(@parriso56) reported
from
Leeds, England
@CarnivalLeeds couldn’t post anything no network @O2
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Kafern
(@kafern_) reported
from
Leeds, England
Two weeks without phone service and @O2 are doing absolutely nothing about it
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Shiela Seymour
(@Askernite) reported
from
Askern, England
@O2 I have had a very bad couple of years.. I NEED a pickmeup!
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Alex Reid
(@alexx_reidd) reported
from
Garforth, England
@VodafoneUK are a bunch of brain dead liars. Why I moved from @O2 I will never know. Absolutely terrible.
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne
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Gulrez
(@GulrezMushtaq) reported
from
Leeds, England
Hi @O2 . I’ve asked to port my existing number to a new one which is a pay monthly. However I’m left with no service on both of the numbers which means I’m without a phone now. Could you help.
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Alex Reid
(@alexx_reidd) reported
from
Garforth, England
@O2 Certainly will! The worst mistake I’ve ever made! Gonna see if I Csn get out my @VodafoneUK and head back!
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
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Nathan Winch
(@nathanjwinch) reported
from
Royston, England
Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2
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Stephen Berson
(@StephenBerson) reported
from
Leeds, England
@O2 Complained to O2 re: their 2 time ‘no show’ replacement phone delivery service... Took no responsibility & issued a ‘final’ decision prior to Financial Ombudsman... I tweeted this and suddenly they discovered a higher complaints dept. to fob me off!
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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Kafern
(@kafern_) reported
from
Leeds, England
@o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌
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Mark Young
(@marksela) reported
from
Leeds, England
Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Rebecca Orton
(@becca9492) reported
from
Darfield, England
When you ring @o2 and the lovely lady on the end of the phone reconnects your phone with no questions asked after listening to your situation!! This is exactly why I will never go any where else other than o2!! Thank you soooo much!! 💙💙
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Otis Parris
(@parriso56) reported
from
Leeds, England
@O2 as a loyal customer I’m extremely upset that a pair of beats x headset bought through staff shop at Arlington business centre has gone faulty. I don’t have the receipt and they say they can’t go back more than six months. All receipts should be sent to the email address I ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steph’s Two Girls
(@stephstwogirls) reported
@indigojo_uk Yep. SO frustrating! It's one reason why I have stuck with @O2 over the years though, and it's been worth paying more, because they have great customer service.
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Treehk
(@Treehk2) reported
@O2 @FaiMunyui I don’t think she will be so excited once she knows how dire customer service is at O2.
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Meghan Hoyt
(@MeghanH84714350) reported
@Subcora1 @O2 There was a time my account was locked, So I tried changing the password to give me access which continued for a long time after contacting support and no response, I contacted unihacksupport on insta and they got me back to my account. I think they can help you too
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Gof
(@Gof1957) reported
@O2 Just moved to O2 by VirginMedia and installed Sim card but unable to login to MyO2 because account not activated. What do I need to do?
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Borders Bulbs
(@BordersBulbs) reported
@O2 I'm trying to get my old number transferred to my new sim. The old 1 is an original sized sim & I don't have a phone that takes it to get the PAC code. I've tried the online form which results in an email telling me to use the webchat which never works, please help
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Marco Anastasi
(@marcoanastasi) reported
@O2 I called 202 4 times over 3 days so far and no one has been able to help me get data roaming to work in the Caribbean, despite activating the O2 Travel bolt on. Extremely frustrating!
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Donna G
(@MoonshineMishap) reported
@NickCollinsPod @O2 Go to @VodafoneUK I've never had an issue with them and they actually help their customers
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Erf3s
(@Erf3s1) reported
@O2 shocking service #leave
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jane
(@lady_janeuk) reported
@O2 can someone please look at my dm as my phone has still not switched to o2 and I can’t get through on the phone to customer service
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Hannah Kelly
(@hwilkinsonevent) reported
@O2 my device has notified me that 02 has turned off 4G calls and WiFi calling. I cannot access my account on the app to resolve this issue. Please can you help? #troubleswith02