O2 outages and service status in Pontefract, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pontefract, England
The most recent O2 outage reports came from the following cities: Leeds, Wakefield, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 1 month ago |
|
Wakefield
|
Phone | 1 month ago |
|
Barnsley
|
Phone | 1 month ago |
|
Castleford
|
Internet | 2 months ago |
|
Leeds
|
Phone | 3 months ago |
|
Normanton
|
Internet | 3 months ago |
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O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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J (@jenharp7) reported from Doncaster, England@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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Jon | The Money Shed (@themoneyshed) reported from Leeds, EnglandI’m beginning to think @o2 will never port my Three number in to their system!!
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Chad Issac (@ChadIssac_) reported from Leeds, England@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Otis Parris (@parriso56) reported from Leeds, England@CarnivalLeeds couldn’t post anything no network @O2
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Mark Young (@marksela) reported from Leeds, EnglandAnd now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England@H1ghBerry @O2 Bonkers isn’t it, I did the full count down then at 2pm app crashed
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Ash (@ash_flay) reported from Swillington, England@TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2
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Steph (@Steph_HRhodes) reported from Grimethorpe, England@SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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Stephen Berson (@StephenBerson) reported from Leeds, England@O2 Complained to O2 re: their 2 time ‘no show’ replacement phone delivery service... Took no responsibility & issued a ‘final’ decision prior to Financial Ombudsman... I tweeted this and suddenly they discovered a higher complaints dept. to fob me off!
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dea (@dea21400469) reported from Doncaster, England@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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Sam (@snation85) reported from Upton, England@O2 any chance someone can help. Had a new sim delivered. It’s saying sim not provisioned. Can’t call anyone. And your online chat service isn’t available
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, EnglandDear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....
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Richie Hall (@RichieH37745130) reported from Leeds, England@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Luke Swinden (@LukeSwinden) reported from Ossett, England@O2 No they couldn’t tell me how I subscribed. All they wanted was further details about me, which raised my suspicions further. This needs sorting, thousands are making the same complaint online, google 85888. Please can you advise me how to solve this, I’ve already text stop etc 🤯
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GeeEyeTee (@Gittins87) reported from Leeds, England@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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J (@jenharp7) reported from Doncaster, England@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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Andy (@theandycooke) reported from Barnsley, England@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Hannah Louise (@Hannahlufc) reported from Leeds, England@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paddy.og 🍌 (@PaddyWarburton) reported@O2 We’ve had an absolute shocker with your chat service. A catalogue of mistakes, incompetence and frustration. In shop team and phone line doing their best to unpick it, but still not done.
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Joe Gibbs (@JoeGibbs2) reported@O2 To many phone calls to an automated switched board to eventually get through to Somone to not have this sorted multiple times is so poor . I’ve been told today it could take up 7 days to which I’ve said if not sorted in next 2 days I’m closing my contract and going back to three
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Andy (@Jimmy_Riddle71) reported@O2 terrible phone signal around billinge, garswood, Prescott and skelmersdale, never experienced anything like it, call quality is dire ! Cannot ring out in some cases , calls constantly drop out and break up etc..
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Mel Brackenbury (@pixelpie80) reported@O2 I am having a lot of trouble getting into my account and im using my correct login email and I going round in circles. I have verified my email and then nothing happens. I was logged in until Virgin media joined.
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Alan Roberts (@AlanRob68902430) reported@EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely
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Ｇ ｅ ｏ (@Erinshore11) reported@O2 @miss_steele89 Sadly been with O2 for years and since the merger is terrible anywhere you go now, don’t get me started on the amount of scammers who seem to have O2 client details either as that’s now beyond a joke. Phone calls constantly.
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Liam 🥃 (@LiaamStephen) reported@O2 how do I cancel my airtime plan?
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Kẹ́hìndé O.C. Robert (@bomaken) reported from Ratho Station, Scotland@O2 has the worst customer service ever encountered.
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Laura (@FairyCake1983) reported@O2 hi again @o2, does anyone actually answer your DM’s please? Been waiting since Monday for Kerrie from resolutions to call me back as promised, can someone call me in her absence to actually resolve my ongoing issue - now over 3 months after raising it?
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bernie mcneill (@macca2002) reported@O2 any update on failed price claim code for M&S, been nearly a week with no resolution. #Priority Monday, extremely disappointed