O2 Outage Report in Pontefract, City and Borough of Wakefield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Leeds, Normanton and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Normanton |
Internet | |
| Doncaster |
Internet | |
| Wakefield |
Phone | |
| Leeds |
Internet | |
| Wakefield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Andy P
(@ArcticReviews) reported
from
Leeds, England
12% pay rise? Safe to say you can **** off the minute this contract ends @O2
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Sue Hill
(@suehill77) reported
from
Leeds, England
@O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?
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Steph
(@Steph_HRhodes) reported
from
Grimethorpe, England
@O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.
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Andrew Summers
(@summers14) reported
from
Leeds, England
Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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Anthony Falconer
(@Tony090280) reported
from
Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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Nicky
(@n1cky_snape) reported
from
Horbury, England
@O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Swillington, England
Who, was unaware of it, until it was highlighted by a member of the service providers team? I think I'm due some compensatory reimbursement for lost income pf almost 50% is a huge amount of business to lose isn't it @O2?
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Swillington, England
Dear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....
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Steph
(@Steph_HRhodes) reported
from
Grimethorpe, England
@SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Andrea Mckenna
(@Andreamckena60) reported
from
Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
@O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Brown
(@emma_lou_brown) reported
@O2 After asking for another PAC number 3 times it's all sorted, I got a text this morning from my new network to say my number would be switched over today.
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Ashx
(@Ashx52124494) reported
@O2 i’m trying to get on the website and it’s not letting me is it down?
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Lee McNally
(@leemacca25) reported
Wi-fi went down today and presumed 4G on @O2 had gone to as nothing was loading - speed test shows a speed of 1.4mb😬 is this normal in Telford?!
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Megan
(@m3ganarnold) reported
@O2 Sorry for confusion realised I wanted to cancel my airtime bill but keep paying for my phone, is that possible?
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Laura Hunt
(@Lau_Hunt) reported
@CarlFoster27 @O2 Seems to be a common issue 🤔
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Dean Matthewson
(@dean_matthewson) reported
@O2 any news on when the phone signal is likely to be up again in BN14? Been down all day. And don't get me started on the TV and radio not working either, but hey that's not your problem.
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J. Abbott
(@j_abbott112) reported
@O2 When you put your website on maintenance make sure you inform your customers. If you don't then that's being rude.
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J. Abbott
(@j_abbott112) reported
@O2 I believe not treating your customers fairly and charging them stupid pricing for if they want to cancel a contract two years before charging them full price, you need to be fined Billions of Pounds for what your doing defrauding customers @Ofcom Please investigate them.
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Phil Harrison
(@PJH_two) reported
@O2 my wife had her phone stolen and O2 helpline is absolutely the opposite. I would like to speak to someone based in the UK as soon as possible - your customer service operative seems to think O2 shops in the UK are open
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Gordon Hughes
(@gudgetf) reported
@O2 ,is there anyone able to discuss a billing issue via dm