O2 Outage Report in Pontefract, City and Borough of Wakefield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Castleford and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Castleford |
Internet | |
| Leeds |
Phone | |
| Normanton |
Internet | |
| Doncaster |
Internet | |
| Wakefield |
Phone | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Jordan Dunn 🏳️🌈
(@Jordan_dunn94) reported
from
Leeds, England
@O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour
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Luke
(@LukeA8) reported
from
Barnsley, England
@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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carwu1
(@carwu1) reported
from
Leeds, England
@O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤
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Barnsley Sime: DJ.
(@barnsleysime) reported
from
Barnsley, England
i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!
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Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?
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Brian Keighley
(@Brian74165024) reported
from
Horbury, England
@O2 Hi. I'm not an O2 customer but I'm receiving txt msgs saying you're having problems with my payment. Error or scam?
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Ash
(@ash_flay) reported
from
Swillington, England
@TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2
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sara
(@sarausman213) reported
from
Leeds, England
@O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this
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C O D Y 🐝
(@CxmmonDreads_) reported
from
Edenthorpe, England
@O2 customer service is absolutely disgusting
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Resurrected Cricketer 🆖 💙
(@1NickGedge) reported
from
Leeds, England
@O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.
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MarketingOptimist
(@MarketOptimist) reported
from
Leeds, England
@O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops
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Kevin Evans
(@underwatergeek) reported
from
Darton, England
@O2 I've never placed an order with you. That's my work email.
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Jon | The Money Shed
(@themoneyshed) reported
from
Leeds, England
I’m beginning to think @o2 will never port my Three number in to their system!!
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SJ Lorrimer-Wood
(@SJLorrimer) reported
from
Garforth, England
Hello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?
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Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Roberto.
(@Rdickinson1987) reported
from
Leeds, England
@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time
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lottie
(@lottie_Freeman2) reported
from
Doncaster, England
@O2 I need help setting my new SIM up was told to ring when I received it your automated machine keeps hanging up on us is here a way you can get some Ody to ring me please
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dea
(@dea21400469) reported
from
Doncaster, England
@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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Jon | The Money Shed
(@themoneyshed) reported
from
Leeds, England
@marty5552 @O2 They don’t support cellelur Apple watches
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Kelly 💙💛
(@kellyann2407) reported
from
Selby, England
So sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Louloulately
(@StokieLouLou) reported
@O2 you are chasing for late payment. I have now left o2 so cannot use your automated service - can you assist please? How do I pay you?
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T 💙
(@trishie0501) reported
@O2 hi I’ve had a threatening letter from you. I’ve tried to call you several times to pay you and going through your IVR process it ends up hanging up on me. What shocking customer service
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Bryndows Vista
(@bryndows) reported
@O2 why is your live chat unavailable all the time? I'm trying to fix something for my grandad and I can't speak to anyone, it's said they're unavailable or busy all day it's urgent and I can't call you please DM me I need help @O2 @o2
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Hantu
(@Hantu90571600) reported
Appalling service from @O2. Friends keeps telling me to switch and looks like I will have too.
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Gareth Beardsworth
(@GarethBeardswor) reported
@O2 customer service is disgusting, no loyalty for customers who have been with you for years. I need to take a new contract out with 02 to get the best deal by over 10% #poorcustomerservice
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
@WilliamNB @O2 Have you considered moving to the 21st century? There's always Marconi telegraph, but the packages seem poor value
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Little Steps Dance Tuition
(@TuitionLittle) reported
@O2 ordered phone on 14th November. Promised next day delivery - still no phone. 90 minutes on “live” chat before being disconnected. Appalling service !!
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Fran Edwards
(@franlatics27) reported
@O2 How can I check the network in my area when it won't get a Internet signal to go on the Internet? Handy tip number one....get a new service provider maybe the answer
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Emma Coffey
(@emmacoffeybean) reported
Absolutely astonished at the customer service from @O2 (and not in a good way). Signed up as a new customer 6 days ago and was told phone would be delivered within 7 days. Was told about 1hr later that the phone was out of stock and they didn't know when it would be delivered 1/2