O2 Outage Report in Pontefract, City and Borough of Wakefield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Leeds, Wakefield, Barnsley and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Wakefield |
Phone | |
| Barnsley |
Phone | |
| Castleford |
Internet | |
| Leeds |
Phone | |
| Normanton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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dea
(@dea21400469) reported
from
Doncaster, England
@o2 I’m having a real issue with o2. I’ve tried every avenue with no result.Apparently when you buy a phone In store they can’t help on the phone. I’m a key worker in the NHS this is my first day off could really do with not spending it chasing people who keep passing me on !!!
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Mark
(@RamblingSailor) reported
from
Leeds, England
@o2 very low signal in LS7 (Chapel Allerton)
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GeeEyeTee
(@Gittins87) reported
from
Leeds, England
@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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Johnny JB 🏴 💙💛 🇬🇧
(@john_lehan) reported
from
Leeds, England
@O2 Already tried, still same problem. You must know they is a nationwide problem again with amount of tweets experiencing the same problem as they other week when the network went down
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Dan Madden 💙💛
(@Dandymanleeds) reported
from
Leeds, England
I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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carwu1
(@carwu1) reported
from
Leeds, England
@O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤
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Kelly 💙💛
(@kellyann2407) reported
from
Selby, England
So sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
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Johnny JB 🏴 💙💛 🇬🇧
(@john_lehan) reported
from
Leeds, England
@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK
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GeeEyeTee
(@Gittins87) reported
from
Leeds, England
Decided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems
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Karen Walsh
(@kaw7676) reported
from
Normanton, England
@markhughes2985 @O2 I'm having the same issue
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!
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Chad Issac
(@ChadIssac_) reported
from
Leeds, England
@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
ABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
Same old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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C O D Y 🐝
(@CxmmonDreads_) reported
from
Edenthorpe, England
@O2 customer service is absolutely disgusting
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carwu1
(@carwu1) reported
from
Leeds, England
@O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks
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Amy 👱🏼♀️
(@Amyy_Louisee) reported
from
Pontefract, England
@O2 still not working 🙃🙃 still can’t make outgoing calls
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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Dot
(@TessaF2908) reported
@O2 Trying to claim a code for Odeon on the O2 Priority app which were released yesterday but now says out of stock? I swear the codes don’t get used up that quickly, I’ve never had an issue before.
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Treehk
(@Treehk2) reported
@tomshires1987 @O2 They need to employee more Lee’s in that case. I keep getting through to South Africa and have to say it’s shocking. I did get through to someone in the UK once and they really did try to help.
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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Freya
(@speelingmstake) reported
@O2 so you never ported my number, im trying to sort this out with someone on the my02 app chat but I can barely raise a reply out of them and what they are saying is nonsense. This is a terrible start to a new contract.
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🌶B.S♥Make-A-Mess
(@RMackaness) reported
@O2 having issur with 'Volt' I'm a virgin media and customer of you but I'm not eligible? Both bills are in my name. I'm due an upgrade but it depends on if this actually works?
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Paula Howarth
(@PaulaJHowarth) reported
@o2 @virginmedia just cut me off because I said your customer service is so poor, and I didn’t even say it angrily even though I should be because you have lied!
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Helen Bristow
(@HelsBels2525) reported
If I have another pushy call from @O2 and their operative trying to sell me upgrades as a "valued O2 customer", they might lose said valued customer. If I say, I want to go away to think about it, I don't have to tell you why I "don't want to save money today".
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i'm bizl
(@bizl) reported
@O2 "Sorry to bring bad news, your order is out of stock. But we're on the case. We're doing everything we can to deliver your order as soon as possible". Is this the best you PR person could write? How about ur ERP system? yea the one that confirmed stock at time of purchase?
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Penny Manchester
(@MsMoneyPenny777) reported
@O2. Why is there never any signal in or outside Boots? The Lady Diana Shopping Centre 15 Staveleigh Mall Ashton-under-Lyne OL6 7JL. Also there's no data signal in the ashton o2 store. 😡