Plusnet

Plusnet Outage Report in Thurcroft, Rotherham, England

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The latest reports from users having issues in Thurcroft come from postal codes S66.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thurcroft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thurcroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thurcroft, Rotherham, England 01/21/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thurcroft, Rotherham, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Thurcroft, Barnsley and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomThurcroft Wi-fi
United KingdomSheffield E-mail
United KingdomBarnsley Wi-fi
United KingdomSheffield Internet
United KingdomChesterfield Wi-fi

Community Discussion

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Plusnet Issues Reports Near Thurcroft, England

Latest outage, problems and issue reports in Thurcroft and nearby locations:

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • charliecottam Charlie Cottam (@charliecottam) reported from Worksop, England

    @plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • feefee2410 Fiona Radford (@feefee2410) reported from Harthill with Woodall, England

    @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • mickthewelder Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • emmachapman74 Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • micksteer Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Sophie71847282 Sophie (@Sophie71847282) reported

    @Moztunes @Plusnet Hey! I tweeted you a year ago about a song I heard in Morrisons and I still cannot get it out of my head but cannot find the title! Could you please help me!?

  • LucidWhim Fiona 💙 (@LucidWhim) reported

    @Nflynn_gbm I have had no problems at all with @Plusnet and they do really good sim only deals . I currently pay £7 a month for 10GB and unlimited calls and texts. The coverage seems good.

  • ChrisWilsonUX Christopher Wilson (@ChrisWilsonUX) reported

    @ThePollitt Plusnet uses the EE network... Just saying.

  • perpetualspin1 perpetualspin (@perpetualspin1) reported

    @virginmedia On customer apathy, excessive charging, subscriptions and small print. I’d rather go with plusnet, bt, any other provider

  • BenMyatt74 Darksider  (@BenMyatt74) reported

    @Plusnet can you help please? I have no idea what is going on with my FTTP install by @WeAreOpenreach as since engineer left job on Friday I have had no communications from them #ironic

  • Plusnet Plusnet (@Plusnet) reported

    @HM_Dec90 Hi Holly, sure and I'm really sorry about the problems with your connection. Tests show that there's a line fault (impairment in copper joint) so we'll need to book an engineer visit. Can you be free in one of these timeslots please? AM = 8-1 or PM= 1-6 - Adam - Plusnet Sheffield

  • NoraHutson Lady Weathergirl 🇪🇺🔶 💙🇺🇦 (@NoraHutson) reported

    @MrPMHarrison @virginmedia We were with them for ages, speed (when working!) was v fast, but expensive & had SO much downtime and problems. Also always ringing trying to get you to buy more products. PlusNet a million times better, no hard sell, good, responsive customer service.

  • thereallindakw Linda (@thereallindakw) reported

    @Plusnet I’ve just accidentally renewed my contract with you online. can you cancel it please

  • steve_8257 Steve (@steve_8257) reported

    @Plusnet I am totally disgusted in the way your company conducts it's billing system, since November of last year I have encountered problems with your systems and the only way to resolve it was to close the account and set up a new one all seemed to be going so well untill today

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet when the engineer arrived he was able, it would appear, to resolve the issue and all appears to be good. my complaint is the time it takes to get the engineer, not the quality of the engineer.