Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 02/04/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lij1987 Laurence Josephson (@lij1987) reported

    @antjo1987 @ThreeUK I left because I stopped getting service at my apartment, remember. Took many many phone calls for them to let me leave my contract early. I find PlusNet (who uses EE) has great signal. I get reception throughout the hospital, which I never used to. Not sure what's best there.

  • takuberry Takuberry needs a hug! but we got double the goal! (@takuberry) reported

    So the engineer who was booked in today had the audacity to say that I didn’t call them up to confirm. Hello, it’s confirmed through the isp! @plusnet there’s something up when the engineers you hire give a stupid excuse like this.

  • frederickwake Skratcher (@frederickwake) reported

    @discord keeps disconnecting when I video call or start sharing screen. I'm with PlusNet. I've heard there were issues with PlusNet and discord. Have those been resolved? If not what can I do?

  • Amber_DennyLGfL Amber Denny (@Amber_DennyLGfL) reported

    @Plusnet Upgraded my plan, told sometime in next 10 days my internet will switch. Sat at my desk today ready for another work day from home to find I have no internet and won’t until midnight. Where was the warning? If I had known I would have warned my colleagues! Poor form PN.

  • walksmimi ElizaW (@walksmimi) reported

    @steve87540247 Not yet! @Plusnet is the provider & they said BT will fix as fault at the exchange. Ridiculous the time it takes when we all need to stay home but need the internet! #comeonBT

  • lizpusey Liz Pusey (@lizpusey) reported

    HERE'S A STORY: We ordered a pay monthly sim card from @plusnethelp @Plusnet for an elderly relative. The sim card never arrived, despite us chasing multiple times, but the monthly charges went on regardless. The relative went into hospital and then into a care home...(1/3)

  • philscowcroft Phil Scowcroft (@philscowcroft) reported

    @OurAsh1066 @Plusnet Is the hamster still turning in the wheel? Have you tried a knitting needle down the pipes to loosen a possible blockage?

  • rossthebassist Ross Hindhaugh (@rossthebassist) reported

    looking forward to finally getting rid of @Plusnet in September. How they get rated so highly i will never know. Worst router ever.

  • somethingmobile Paul (@somethingmobile) reported

    @Plusnet #fail it's not helpful when you shut down a 70+ year old couple who are #shielding, phone and broadband. All because your billing system can't take payment. Come on, do the decent thing and get someone to sort this out.

  • SophieWright09 Sophie Wright (@SophieWright09) reported

    @Plusnet @plusnethelp Huge issues again with my broadband... And no one to call??? Can someone please contact me!