Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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tynaghtina
(@tynaghtina) reported
@orsolyakasa Same issue here @plusnet factory reset, spoke to customer service still no access to WiFi I've paid for since 14th feb
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Jared Randall
(@JaredRandall9) reported
@plusnethelp Plusnet has got to be the worst broadband providers out there, absolutely awful. Would never recommend them to anyone.
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C Ashbey
(@cashbey) reported
@Plusnet @plusnethelp FYI before you send a stupid reply, my laptop is in the same room as the office and I'm connected over ethernet not wifi! Also computer support is my profession so I actually qualified to know what I am doing 🙄
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David Mc Larnon
(@mokies75) reported
@virginmedia @virginmedia disgrace of a company. Installed virgin media business 4+ months ago.Service has never worked. 20 phone calls at 40 mins a time. Still not sorted.Been using old provider whole time as lines hasn’t been transferred have to pay both virgin and @Plusnet. Day 4 no phone
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Handmade by Marie
(@h00kedwithlove) reported
@Plusnet So I rang to have plus net installed ( I am moving into a new build with bt line installed ) but was told I have to pay £49 for installation when it should he free! Loss of a committed customer 😕
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BigBroVegan🌻🇪🇺
(@BigBroVegan) reported
@Plusnet Hi. I left your mobile company on Jan 6th but you're still charging me. How the heck can I contact you to discuss this problem when I can't call the 0800 or 0345 140.. numbers from Sweden? You don't have any other method on contact on your website.
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Steve Bottomley
(@botts_steve) reported
@jonnyfrodsham @Plusnet @plusnethelp Cheers Jon, there’s hope then! Honestly, I wished it was even half better than it is. Zooms buffer, web browser snail pace and lose mobile calls via WiFi calling. A full deck of problems and 3 months of inaction
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Gabrielle Kawani
(@GabrielleKawani) reported
@Plusnet @plusnethelp i need help, i have been trying to get in touch for 3 days and no one comes back to me, i have problems on the mobile internet and i use it for work. please if you can help me
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Derby fan John
(@John__________G) reported
@plusnethelp for the past 7 months since taking up your broadband I have had really poor wifi from you that isn’t fit for purpose and getting worse. I’ve upgraded my contract, had an engineer out and bought myself a wifi booster to no avail. #Plusnet #Wifi #poorservice
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Jeska
(@jeskaowen) reported
@Plusnet unbelievably bad service from plusnet, point blamk refusing to send an engineer to an isolated 81 year old who has no internet for months, disgraceful