Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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lysanne
(@lys136) reported
@Plusnet Please provide eta on current outage. The bot has obviously resigned in protest. Need to get back to work. Blue light on router but no internet. Since 10.38am today in Derbyshire, I would like to keep my job if that's OK. Need an urgent update.
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Robin Parker
(@robin_parker) reported
from
Argoed, Wales
Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??
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Helen Villiers
(@LiberationHelen) reported
Maybe @Plusnet can't tell us their servers are down because they haven't got any internet?
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Charmaine Heskett
(@Chapmagod) reported
@Plusnet its very hard to run a business with no card machine, Internet and crappy landline any ETA on when our service might be restored??
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MissBomb
(@RachyBomb) reported
@Plusnet how do I cancel please? You’re beyond useless and I’m going to swap to a provider who “will do me proud”
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Tina
(@Teenyweeny1805) reported
@LornaRAWR @Plusnet I got this as well. Obviously not our individual connection that is the problem.
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Marcus C
(@theembersfire) reported
@EdwardTwem @Plusnet At least you're on hold...it's so bad they've closed the call queuing
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Karen Annis
(@kaz_annis) reported
@Plusnet not working in Worcestershire either, any update on what is happening? When it might be fixed?
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Nick
(@Nick71270438) reported
@Plusnet Hi, could we get some comms on you internet service outage pls. PO postcode
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khushi is angry at colonisers
(@KhushiHimatlal) reported
plusnet is down in manchester rn and me and georgia r watching kids adverts. send help.