Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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susan sedeman
(@susansedeman) reported
@plusnethelp my broadband is so slow after changing this week I can’t even get on to your site. I’m not messing about with BT box. I want this sorted. Been with plusnet for years. So unhappy
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Kerry Weston (Owen)
(@kerrylowen) reported
@Plusnet cont.. It's constantly says not connected. IT help for employer says nothing wrong there end and no other person wfh there has this issue so its a plus net issue. No good enough
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Andy Cowan
(@avandyc) reported
@Plusnet @plusnethelp hi there. One of my neighbours is vulnerable and relies on he phone line for a personal care alarm. She has found it difficult to get through to report a fault and she currently has no cover for the care alarm. Can you help?
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Rebeca
(@RebecaQuental) reported
@Plusnet with issues again? Of course! And the customer service phones are not available, not good enough for working from home.
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Rebecca Denton
(@rebeccadenton) reported
@plusnethelp Hi Plusnet, my swap date with you is in two working days. I haven’t had any info or been told the router has been sent. Starting to worry as I work from home #help
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Binky
(@Binky98929762) reported
@Plusnet stupid adverts at the moment - our bread maker has been in continuous use for at least 10 years - not gather dust unused - not funny, just irritating
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Felix Ulrich-Oltean
(@MrFelixU) reported
@Plusnet @plusnethelp So.. there's no "support ticket" system any more, my tweet to @plusnethelp has not been responded to in over a week and now your phone line won't even let me queue for help. 5 ppl trying to school/work from home - this is bad service
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Planet Penwith
(@PlanetPenwith) reported
@Plusnet My ADSL broadband is continually dropping out. Very very poor service from a company that quotes "We'll do you proud". Sorry but I have to disagree, you are definitely NOT doing me proud. Terrible! I will be stopping my direct debit and returning your router - 1 out of 10
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ray connolly
(@ray_connolly) reported
@Plusnet 7 days without an internet service #shockingcustomerservice