Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Cattani
(@Rob1969in) reported
@Plusnet I have been getting this message for weeks now and I can not get anyone to call me ,so what do I do? I just want to move to a quicker package, why don't you want to help me with this?
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Lucy
(@lucygracee5) reported
@Plusnet I’m still having problems - it’s been dropping again today
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wandermaw
(@wandermaw1) reported
disgraceful communication from @Plusnet regarding our service being cut off with no warning. Their mistake. Gave us 3days in writing to sort it, cut off within 36hrs. We’ve to now wait 5days for a manager???
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Stu
(@dr_smithy) reported
@plusnet Morning. I've had an email to say "Unfortunately, we've been unable to take your Direct Debit payment this month". My account says a DD is in place. Help please.
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Jenny
(@JennyGill15) reported
@Plusnet still waiting for a reply from my dm I sent a couple of days ago about poor Internet connection
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Ceri Fisher
(@fisher_ceri) reported
@Plusnet totally fed up with Plusnet who claim that they're "only responsible for broadband to the property and you're pretty much on your own with WiFi and they can't guarantee any signal whatsoever!" Very poor!!!!!!
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Roger Woods VO
(@rogerwoodsvo) reported
@Plusnet my loyalty to you is waning. Still waiting for a reply to my message sent two days ago about resetting the DLM on my line. Your exemplar customer services is losing its lustre! #broadband #needforspeed #cusotmerservice
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Simon Burn
(@smsburn) reported
@Plusnet No problem Emily. Someone at Plusnet found the account and an engineer from Openreach fixed it at the cabinet this morning.
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Robin Cattani
(@Rob1969in) reported
@Plusnet This isn't the first time it's the third time I've been promised a call only to be let down
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Peter Bustin
(@gentoopb66) reported
What ******** is up with @Plusnet ? They accuse me of owing them £360, send in bailiffs (IQ 70), and pester me all over the place to accept their offer. If they continue, I will continue the with legal action that is on hold. Its their admitted ****-up, not mine. #RipOff