Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 03/09/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dresdeb Beccy Dresden (@dresdeb) reported

    @horrocks_simon @TalkTalk I feel your pain, Simon, but I think all ISPs are as bad as each other. The @Plusnet staff seem nice enough, but their actual broadband service is still abysmal, based on 2 months as a customer. Meanwhile my brother has takes of woe from another couple of providers 🙄

  • grumpitcol Colin Weir (@grumpitcol) reported

    @Plusnet Done, my issue ref number is 217432208 if this helps.

  • HarrietMann H (@HarrietMann) reported

    @Plusnet My phone keeps kicking me off my WiFi - keeps saying password incorrect but it’s not changed since installed? Connection speed is terrible too

  • ScoLee10 Scott Lee (@ScoLee10) reported

    @Plusnet hello. Any service issues in CH7 areas please?

  • simon_flood Simon Flood (@simon_flood) reported

    @Plusnet Whilst your IMAP servers have never worked well they're really bad now. Thunderbird on 2 PCs (one Windows 10, the other Linux) each with different accounts unable to fetch new email since 25 September. TCP timeout upped to 600 but server keeps disconnecting.

  • sam_harby Sam Harby (@sam_harby) reported

    @Plusnet hi, any issues in Sheffield? Broadband connection is dropping intermittently constantly, have been cut off about 5 times in the past 20 mins and making work impossible

  • horrocks_simon Simon Horrocks (@horrocks_simon) reported

    @dresdeb @TalkTalk @Plusnet you’re probably right although the bit that gets me is that so-called communication companies are so bad - and I mean really bad - at communication

  • mrleeleencfc Lee ♿️ (@mrleeleencfc) reported

    @MartinSLewis @itvMLshow Just tried with @Plusnet. Had an email to renew with a 60p a month discount. Called to see if they could do any better. They said the email was the best they could offer. Going to shop around & switch as new customer offers are often better and it's so easy to switch now.

  • SenseiAsad Asad Mustafa (@SenseiAsad) reported

    @Plusnet Any progress on Warrington WA3 outage? It’s been out all afternoon, was told it’s expected to be back up around 7pm?

  • BKVirtualOffice Brenda Kirkham (@BKVirtualOffice) reported

    @Plusnet why is there no mobile signal AGAIN in my area? As a relatively new customer I am not impressed!