Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 01/31/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MajorJackeh Jackeh (@MajorJackeh) reported

    @GaChunYau Been using EE for broadband since I've been here. I get an extra 5gb of data on my contract with them as well as a few other benefits if I wanted (i.e. Btsport or apple music) I used talktalk before I moved and the customer support wasn't great... No idea on vodaphone/plusnet

  • rr123xx Gary (@rr123xx) reported

    @plusnethelp @Slingy68 @Plusnet are absolutely shocking. First day with them today and no internet all day. Unable for us to work from home. Shambolic service.

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    Rows we’ve had in the last year: maybe 1. Rows we’ve had over solution to lack of internet: 3. Money spent on solutions: £25 unlimited data. £70 on two new routers. £8 ish train to turn office. So call it £100 so far. Are you reimbursing me @Plusnet @plusnethelp ?

  • adelleywelley Adele (@adelleywelley) reported

    @hjsb Ohh, I had no idea you could claim, thanks! We were switching from Plusnet to BT, the engineer came today to enable something in the cabinet but the distance was an issue. So we can't have the product we needed, Plusnet can't reverse the cancellation and I'm tearing my hair out!

  • JosephGrasso1 Joseph Grasso (@JosephGrasso1) reported

    Shockingly bad customer service switching to @Plusnet No internet from Friday until apparently 6-4-21. Made multiple phone calls where they shift the blame to Talk Talk. Then derisory offer to pay for 5 days of BT Hotspot as "compensation".

  • TwinkleToesHS TwinkleToesHS (@TwinkleToesHS) reported

    @plusnethelp or when plusnet and myself jointly terminated to join bt within the 14 days of service start and was still billed?

  • MillSussex RuthEs (@MillSussex) reported

    @Plusnet That certainly won't do! Your current service is atrocious!

  • DanielBatesUK Daniel Bates (@DanielBatesUK) reported

    Ok @Plusnet @plusnethelp. Really? A price increase of 3.9% plus inflation... You are about to see a 100% drop in the revenue you'll collect from this customer. Anyone got any suggestions? #PissTakeOfTheDay

  • ChloesPJs Chloe (@ChloesPJs) reported

    @Tiothae Aaah I see. Yeah the issue is me trying to VPN into my parents house. With a double NAT connection that’s just not possible. They switched from Virgin Media to PlusNet and after a month Openreach just cut the line. They haven’t reinstated it yet and it’a over a month now.

  • PeteS111 Pete Standen (@PeteS111) reported

    @Plusnet @plusnethelp Internet down in Hetne Bay? Area problem or had your router died. Outage now several hours. Answers please