Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 01/25/2026 04:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AethyrUlf Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺 (@AethyrUlf) reported

    @Plusnet That's fine, yeah. It was just unexpected, but I understand that errors can happen. As long as you put it right (and hopefully it doesn't happen again) then all's well.

  • mgordonwalker Maggie Gordon-Walker (@mgordonwalker) reported

    @SODASam_ @virginmedia I left Virgin too, as very poor coverage but also appalling customer service. I’m with Plusnet for broadband, Vodafone for mobile. Plusnet also does mobile & you get a lovely Northerner answering the phone in a few mins as opposed to the hours Virgin take before cutting you off

  • datbloodywoman thatbloodywomanreads (@datbloodywoman) reported

    @Plusnet Hey 👋 I’ve recently moved home and the previous owner had Wi-Fi with you. Her account closes tomorrow (19th) and she has left the router behind. Is there an easy way for me to continue the service or do I have to sign up from scratch as a new customer?

  • Bvjworg BVJW (@Bvjworg) reported

    @_MarkD @plusnethelp @Plusnet Plus net are ****, I'd go with Utility warehouse, if you put electric, phone and broad band you can save loads.

  • Plusnet Plusnet (@Plusnet) reported

    @HF_Universe Hi Holly, I'm really sorry you're still getting billing emails from us after cancelling. Please get back to me on a DM with your mobile number and I'll fix that for you. Apologies for the delayed response too we've been busier than expected. - Adam - Plusnet Sheffield

  • fluffygumz No (@fluffygumz) reported

    @plusnet second time in under a month that our Internet has been down for hours as your DHCP servers aren't issuing us an IP address. Please look into this or we will have to consider switching to a new provider. Last time net was out for over 12 hrs, looks like the same again.

  • EleBrown241127 Ele Brown (@EleBrown241127) reported

    @plusnethelp @Plusnet ordered my internet on 23 February. Was meant to be live on 28 March. Open reach told me it was all fixed on 8 April. Still no internet. Escalation team never updates me. Awful customer service.

  • davidcooke11 David Cooke (@davidcooke11) reported

    @Plusnet is without doubt the worst Internet provider I've ever been with. I cannot wait till June when I can cancel!

  • JillCollier16 Jill Collier 🟥 (@JillCollier16) reported

    @Plusnet Morning! I have a migraine, my daughter is doing a *very* important job from home and my internet keeps dropping out. I am getting stick for not having sorted it before. 😬 Can you help? DMs open.

  • jam4453 james (@jam4453) reported

    @Plusnet Mobile phone and data not working in NR13 for more than a week. Status checker still says will be repaired in 16hours!!