Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Uckfield, England
The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Internet | 18 days ago |
|
Lewes
|
Internet | 19 days ago |
|
Brighton
|
Phone | 4 months ago |
|
Newhaven
|
Internet | 6 months ago |
|
Newhaven
|
Internet | 7 months ago |
|
Brighton
|
8 months ago |
Community Discussion
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Emma Chaplin (@MsEmmaChaplin) reported from Lewes, EnglandAnother massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet (@crazeemary82) reported from Hurstpierpoint, England.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short (@gregpaulshort) reported from Haywards Heath, England@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steph Thorpe 💙 (⧖) (@StephBirdArt) reported@Plusnet My Email service is down. Any chance this will be fixed anytime soon?
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Sam Webb (@SamWebbwriter) reported@Plusnet Hi, I'm an existing customer, how do I get the new router please?
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The SYLE Press (@TheSYLEPress) reported@jojobosdet @Plusnet No wonder they're not bothering to update their service status page!
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Pete Hill (@duxastroman) reported@plusnet I’d say its EVERY plusnet email user, even the awful webmail wont authenticate. Why no proper updates, aren’t your customers worth it?
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Evelyn Burges (@Evelynfire) reportedLatest status update from #Plusnet expected 8am, 11th November! No emails service until at least then!
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Aled Roberts (@aledrob) reported@Plusnet Clearly the person who applied the resolution didnt try to call me or really understand what had taken place. If you say you are going to call back I would expect a phone call not an generic response on the ticket.
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Russell Bishop (@RussellBishop) reportedEmail subject: "Important information about your Plusnet service" Much like emails from my bank that turn out to be 1 new message warning me of cybercrime.
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craig branson (@mungerville) reported@HelloFromMarcus @Plusnet Same here, day is a write off. For a company owned by BT you would have thought communication wouldn’t be a problem #plusnet #bt
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Jenny Allen (@MargeJenny) reportedWhat is happening at Plusnet?@Plusnet, no emails all day! No reply to tweet! Answerphone stated this morning that the problem would be solved in a few hours, this pm it moved to this evening or overnight. Poor service in every way. A very unhappy and increasingly angry customer
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craig branson (@mungerville) reported@Plusnet @snazpizaz Not good enough! Peoples livelihoods depend on the email and in my case my website. What is the issue?