Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Miller
(@Xexyzx) reported
@Plusnet Our connection (in TN14) has dropped - router working fine but no broadband connection available - but your service status says there are no reported faults. Any ideas?
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Craig Mackay
(@mackaycs) reported
@Plusnet Hello, could I cancel btsport please?
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old captain seafield
(@PunkyTeuchter) reported
@Plusnet It's back up now, advisor service fixed it at 10am. Cheers.
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Ian Anderson Gray
(@iagdotme) reported
@Plusnet Thanks! I'd like to test the network first. Do I have to sign up for a contract to get a SIM? Can I just try for 30 days?
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Ian Rex-Hawkes
(@IanHawkes82) reported
@virginmedia Well, that's great. If I said I would pay you "as soon as I can" for my broadband, how do you think you'd take that? Please arrange for a human to call me to explain why I should stay, as this is atrocious service so far after years of reliable internet from Plusnet.
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🐯🐯🐯
(@IndyGraps1984) reported
@Plusnet how do you cancel your contract with yourselves please? Cannot find the easiest way of terminating it?
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😎Keith Harris😎
(@klharris30) reported
@Plusnet Signed up for BT Sport app. Went through all the steps but unable to activate BTID and they are no help in sorting it. Can I cancel without cost? I am no prepared to pay for something I can’t access.
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Juliette Raine 🍃💚🍃
(@JulietteNYRO) reported
@Plusnet why is my internet not working? 😱
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🐯🐯🐯
(@IndyGraps1984) reported
@Plusnet Wow took a full day to reply. No it's cheaper for me to terminate and join someone else than it is for you to keep on ripping me off
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Plusnet
(@Plusnet) reported
@NortholtPaul Thanks for getting back to me, to be honest this is something you'd have to discuss with the Customer Options Team. I'm not able to do anything with moving service or amending termination charges. - Curtis, Plusnet Sheffield