Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 01/27/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet broadband service has been down for over 24hours now. What compensation do we get for the fix not being resolved? No real updates or ticket number other than bot texts

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet broadband service has been down for over 24hours now. What compensation do we get for the fix not being resolved? No real updates or ticket number other than bot texts

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?