Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 01/27/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • G3or63 George Hart (@G3or63) reported

    @Plusnet I've had a long running issue with my broadband and your support staff told me I would be compensated at £8 per day. It appears to have finally be resolved and I've received a £15 credit on my account? huh? The ticket has been closed so I can't object. Ticket: 217876974

  • obscurer Quinn (@obscurer) reported

    @Plusnet @_CHUCKLEBUTTY Oh @Plusnet , did you just reply to a complaint about getting the same vague response by... posting the same vague response? I appreciate you're having difficulties but after 5 days the lack of meaningful updates isn't helping and getting increasingly frustrating.

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • brucethebruce Part of the Solution. (@brucethebruce) reported

    @HelloFromMarcus @Plusnet I find @ProtonMail to be trouble free.

  • lizcooperclark liz clark (@lizcooperclark) reported

    @Plusnet @MartinWoodward2 I'm getting intermittent emails through 'mail' but can't log on to my webmail, all very spasmodic...help, this has been going on for 6 days now 😩😩

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @HelloFromMarcus @Plusnet It is…I never experienced anything like this before. I can read emails on my phone as IMAP seems to be working but for my work I need it on my PC and that required POP3 which now doesn’t work…but it did on Friday!

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @plusnet I’ve tried the pop3 settings for madasafish (which worked on Friday), freenetname (that worked last Monday) and plusnet (never worked) and none work…all saying my username / password not recognised HELP!

  • Queer_Scot Legally Astute (@Queer_Scot) reported

    @GemmaKennedy13 @Plusnet Just cancel. I find that makes people listen

  • drc1947 David (@drc1947) reported

    @Plusnet Day 6. A lesson in how not to manage a crisis , it will feature in text books and lectures. Issue a report daily implying that things are getting better. Say that e-mails are accessible via a Client , it doesn't work for me Don't provide any practical guidance. etc etc

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @plusnet Afternoon! I was just wondering what the situation was with your email. After my email was up and running on Friday my Pop3 email is now not working! Any ideas? This is rather urgent for work?