Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Uckfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
Community Discussion
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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swadhinata trust
(@SwadhinataTrust) reported
@Plusnet Spoke to one of your customer service operatives and sorted the broadband connection within minutes this morning, much better experience this time @Plusnet
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Keli Wade
(@Keli_Marie) reported
@Plusnet I’ve had all the emails confirming my cancellation and was specifically told I didn’t need to do anything to cancel. What an absolute joke that you are continuing to take money and now I have to do all of the things to cancel that you said I wouldn’t.
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Peter Harris
(@Cardlinger) reported
@Plusnet I want to record - AGAIN - a 5 minute outage which has once again actually caused me monetary loss. I do not understand how after about 3 years of stable internet the last 3 months have been so atrocious, can Plusnet explain this? As I'll be complaining each time an outage costs.
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Grr!
(@Grrfolk) reported
@Plusnet Please educate call centre staff on the names of keyboard symbols. Trouble arose when one of the characters in my password was one he didn't know the name of!
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JY
(@joseyong7) reported
@Plusnet @plusnethelp Seems I have to go public to get any help. Your service is so bad - both customer and wifi service - that an email is going off to ombudsman tonight.
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Jammy Fraser
(@JammyFraser) reported
@Plusnet engineer call out, I am no closer to having a working phone in my new home! Everyone I have spoken to at Plusnet has been very pleasant and willing to help but completely ineffectual in resolving the issue or indeed even able to understand why I am now so frustrated that I have
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KaylaKraft
(@KaylaKraftYT) reported
@Plusnet I was going to be #livestreaming but once again my plusnet internet connection is horrible. 99 problems and your service is all of them.
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Chris Pask
(@grumpyump37) reported
@Plusnet is there a problem please with WiFi
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Jammy Fraser
(@JammyFraser) reported
@Plusnet So, I chose Plusnet because I had heard all about your fabulous award winning customer service. Finally, I thought, a company that understands the dearth of customer service that plagues our times! Three weeks and five question tickets later, having paid for a contract and an
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Curly Watts
(@curlydebruyne) reported
@Plusnet Just overheard your customer service reps laughing at a customers fair enquiry regarding the cancellation process. I’m not a customer of yours (thankfully) and I’ve never heard anything like what I heard from your staff (Peter was his name for reference). #eng