Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Caveman *WOKE* 3.5% 🔶#FBPE 🇫🇷🇬🇧🇪🇺
(@cavemanmartin) reported
@Plusnet That was last week. My problem has been sorted. Thanks.
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DOOGY
(@DOOGY43543492) reported
Nearly 5 weeks without my internet, I went with PlusNet to get a good deal but as always if it’s cheap it’s turns out to be crap when things go wrong
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WayneJF
(@jf_wayne) reported
@Plusnet Great value. Don't think so! I'm a long time customer shoved onto a £42:month 18 month contract without a reminder. A service that drops out at least 8 times a week as well.
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Hita Shah
(@ShahHita) reported
@Plusnet please try to avoid going to plusnet,worst service ever.Having business account and no internet from last 6 hours been on call for ages and nobody knows what they are doing
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🇺🇦 Den Of Scholes 💜🤍💚
(@den_jw) reported
@HannahAlOthman Plusnet haven't let us down since switching in Spring. And you get the BT Home Hub but in white
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Adrienne kewley
(@Adrienne_kewley) reported
@PlusnetOfficial @RunYorkshire @PlusnetOfficial I feel like I have been conned into staying with plusnet. I spent 2 hours on the phone Wednesday - all of which is my precious time, trying to get this sorted. One could seem to help me and a support question was opened - which is now being ignored.
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Dan // Nemesis
(@iNemesis__) reported
@Plusnet I appear to have fixed it for the time being. I'll keep an eye on it and if the problem comes back I'll let you know.
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Andy Petty
(@AndyPetty101) reported
@Plusnet The actual issue was resolved within the timescale advised by your maintenance bot. My overriding issue was that your service status isn't updated. Had it shown there was an external fault that you knew about I wouldn't have wasted an hour trying to reset my router.
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Tim Masters
(@TimMEsports) reported
@Plusnet Plusnet messed up my installation and then failed to provide a substitute I could use until they fix their error. Now I've sourced a substitute, Plusnet refuse to pay any money towards it and only offer credit, which doesn't cover the cost of the short term fix. Award winning!
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hobbsy
(@hobbsy) reported
Infuriating experience trying to get anything fixed with #VirginMedia over the phone. Why are all broadband customer services so awful? Had a month long debacle twice with #Plusnet few years ago trying to help relatives get set up (only finally resolved by emailing Plusnet CEO)