Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 12/30/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Uckfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TiggyFarthing Tiggy Farthing (@TiggyFarthing) reported

    Please help my @Plusnet broadband stopped working around 10pm on Thursday. Was hoping it was a local problem and would have turned back on by now

  • SalisburyGaz Gary Dixon (@SalisburyGaz) reported

    @Plusnet Hi, mine and some, but not all of my neighbour's Internet has been down most of the day but I'm struggling to find a way of reporting it anywhere. Can you help?

  • ShandyBassss Rachel Roberts (@ShandyBassss) reported

    @Plusnet I’ve had no internet all week and haven’t had the time to contact you (I work far away and long hours), I have an online application to fill in before Monday and I can get through on the phone - PLEASE HELP ME???! I’ve also been paying through the nose for this service

  • nlholmes1982 nicola Holmes (@nlholmes1982) reported

    @Plusnet We are trying to get through to customer service and it says its closed but should be open until 7pm!

  • UpTheLilywhites Ozzie (@UpTheLilywhites) reported

    @Plusnet Hi. I received a chq through the post from you guys today for £49.95. It has a reference No on the letter. The letter states that I'm due a refund as some of the discounts applied when I was a customer not being right. Is this a legitimate cheque?

  • D_Diggers06 #SE5 (@D_Diggers06) reported

    So my WiFi been down for 24 hours now PLUSNET 🤨😡

  • migormley MichelleFlynn| Michilin Fhlionn (@migormley) reported

    @BTCare hi bt. Can you advise on how early I should sign up for new service? I need to ensure zero disruption to my service as I'm working from home. I'm with @Plusnet until 13th Oct which I will be cancelling. Again critical that no break in service

  • AndyHurst5 Andy Hurst (@AndyHurst5) reported

    @Plusnet Your broadband service is terrible, cutting in and out all the time. This didn’t happen with previous provider

  • NJS292 NJS292 (@NJS292) reported

    @MoneySavingExp Switched from Plusnet originally £30ish became £40+ after 12months due to line rental contract mismatch. Broadband good, WiFi useless and customer service awful (how did they get their reputation?) now Vodafone £24pm, no complaints!

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Had my question closed by a tech 2 guy I am assuming who only checked my speed, but not the line quality and DS errors on my connection. Also the speed isn't fine at all, I had the new router for just over a day and was in the process of fault finding. Not Happy at all.