Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ptr
(@PtrSsb) reported
love when plusnet decides to just jump off a cliff, feels like every internet provider i get is just ****
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BB 🦄
(@bethhclaireee) reported
i've never known a service provider like plusnet, archived all our work emails, how is it some providers allow you to have thousands of emails yet we have maybe 300-350 and they are now gone?! @plusnethelp
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Rupert wilson
(@Oxfordite) reported
@TheRegister Worst parts today include automatically pushing up price after minimum contract: customers should phone retention team to get a sensible price, else migrate to, say, @Plusnet (or a quality supplier like @ZenInternet for business service - the price does not jump at end contract.)
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Jonathan Cresswell
(@JonathanEx) reported
@chrisbrandrick Do you need it for the router bit, or the wifi? Not on Virgin anymore so can't compare - but my local internet got so much better when I use Plusnet's one just as a modem, and wired in to a Google Wifi thing to do the actual network.
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Maddison Jones 🏴
(@HandleMaddie) reported
@virginmedia Tried the reset and seemed to work for a short while. WiFi dropping on all devices again tonight. So frustrating, never had this issue with Plusnet 😕
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Simon
(@simuk) reported
@plusnethelp is a "0800 587 58xx" (I've removed the last two digits) number an official Plusnet contact number? (not just a plusnet phone line, but actual customer service/support/accounts)? Can't see it on the website anywhere but it was in an email today.
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Gary Graham
(@garyjgraham) reported
So happy my contract with @Plusnet is ending! "Unlimited Fibre Extra" average download speed 66Mb. I never once received over 38Mb in the last 18 months. Worst provider with disgusting customer service. Avoid this company at all costs, Saving a few quid is not always good!!!!
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🏴 Mark Grant 🏴
(@Technotoaster) reported
@plusnet @plusnethelp we are moments from cancelling. Your service has not regularly and randomly dropped since friday. Almost impossible to use browsers, but apps seem to work better. Router shows data being sent & received
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Hannah Batteson
(@BattesonHannah) reported
@plusnethelp Hello. My Plusnet Broadband started on 29th March but I currently have no access to Wi-fi. I have rang customer support Friday, Monday, Tuesday and today. Each time we’ve been told you are “chasing the suppliers”. We’ve been asking for support because we cannot WFH
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Paul Blacklock
(@oppressedrustic) reported
@plusnethelp Thanks for NOT letting my part-sighted 80 year old mother keep her email address. Your agent said he was filling out a form to request it be kept, but someone decided she was not worthy enough. So Plusnet should be hanging it’s head in shame. Poor service