Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey
(@StaceyL32175316) reported
@Plusnet Hi, I haven't had any phone signal or 3g/4g all day - I have tried switching my phone on and off - please can you help? I can't call customer services... No issues until today and I haven't changed anything. Thank you
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Gary Phillips
(@GaryPhi18639802) reported
@MoneySavingExp I think I've found a total con being pulled by BT and Plusnet. I am plus net customer but they can't re new my contract because my exchange is closing, I have 30 days to switch to another provider or I will be automatically put on BT broadband at £35 a month, I know I can get a
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Ian Moss
(@CotyHS2) reported
Hey @Plusnet. Been waiting 10 minutes for a page to load. Your ****** service?
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OliverTwistCymru
(@O_T_Cymru) reported
@Plusnet is there a broadband issue in CF83 8PJ? My network went down approx 08:10, I’ve turned the power off/on but still not connected. Can you advise plz
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Mike Smithson
(@MSmithsonPB) reported
My broadband provider @Plusnet tells me that my service won't be fixed until 6pm on Wednesday. This is rubbish and looks set to cause me and no doubt many other customers huge problems.
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LuvDup🔔🔚
(@LuvDup) reported
@Plusnet such a shame you don't treat your staff like you do your customers. Conning people to join Early Life.
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Rachel Bagshaw
(@RachelBagshaw4) reported
@Plusnet how can I get a customer service manager to call me I've been waiting 11 days. Your policy says complaints are responded to in 5 days this is not the case.
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Claire Coleman ✍🏽
(@featuresjourno) reported
@sacredsavage3 @SkyHelpTeam If Sky uses Openreach infrastructure, it’s not their fault. @Plusnet have told me it’s down to damage to a green box that won’t be repaired until 2nd Feb which is ridic
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Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ
(@charlottemyford) reported
@Plusnet hi guys, I’m trying to add times to my sons devices to hinder all night gaming or binge watching TV whilst I sleep. I’ve found how to on my router, the issue- I just have lots of codes [unknown then random numbers. How do I pinpoint which device is which please? C
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athena mae valencia
(@athenamae04) reported
@Plusnet i bought a new sim card from you and received it yesterday. i cannot send text messages but i can receive them. on my settings it says “verifying” but when i click on it says there’s an error. i’m wondering if there’s any way you can help me?