Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 02/04/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeapollo Mikeapollo (@mikeapollo) reported

    Heads up for @Plusnet customers. They're having payment system problems - card payments are, apparently, crashing while going through. As such, the money leaves your bank into its pending queue, but then Plusnet aren't getting it and you get restricted. Beware. #money #ISP #fail

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @plusnet trying to work from home with the worst internet provider ever never recommend you to anyone waking up to flashing red light is just embarrassing thanks for ruining my chances of permanent flexible working as for you “uk call centres” no one works in them ???

  • Dizzill619 diz (@Dizzill619) reported

    @mannymac2000 @Plusnet And there was me thinking mine was bad😭

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @Plusnet I’ve already done all these from the last time I contacted you!! in the 4 months I’ve had your intern it’s been awful !!

  • Kranitoko Charlie Murray (@Kranitoko) reported

    Plusnet in the middle of the night be like: "Internet's down nationwide? Pfft nobody needs the internet at night!"

  • marcella_golan Marcella Golan (@marcella_golan) reported

    @OpenreachHelp @Plusnet are in contact with you, I was informed the issue would be corrected by close of play yesterday, surprise surprise once again this has not happened. I feel this is never going to be corrected and we will continue to go round in circles...

  • JTedFischer Wally (@JTedFischer) reported

    @Plusnet There is no dialling tone on my line, tested with 2 different 'phones. Broadband is working OK. I had this exact same problem some time ago. Please advise.

  • Kulbhus43354647 Kulbhushan Singh (@Kulbhus43354647) reported

    @Plusnet horrible service, Never pick up the call on time, whole day i am not provided with the network. And the provider doesnt seems to pickup my call. Help me if you can right now. I am working from home and might be terminated from my job.

  • MZRDWG D0g (@MZRDWG) reported

    @Plusnet Internet has repeatedly gone down over the past few months very sporadically in SN15 postcode. Help please?

  • josiemalinowski Oneirology (@josiemalinowski) reported

    @Plusnet my broadband has been down for over 24 hours, I've called the helpline twice and I'm still net-less. I'm having to cancel meetings and losing money as I'm freelance, why hasn't this been fixed yet? I really regret switching to Plusnet, been a disaster the whole time 👎