Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 01/21/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Uckfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Krish_the_mish krish (@Krish_the_mish) reported

    Day 264214424631 of telling @Plusnet they’re ******* ****. Do not go with them I beg.

  • RDNLPLTD Russell D'Avilar (@RDNLPLTD) reported

    Every time I hear the @Plusnet advert, stating that they have won @UswitchUK awards for #CustomerService it makes me want to spit. #plusnet are without a doubt the worst company with which it has ever been my misfortune to deal. 🙄😒

  • Va1andre Nick H (@Va1andre) reported

    @bt_uk I'm getting following message on my phone - is this a scam? I have Plusnet sim card not BT. "Emergency alert (operator) this is a test message #2 from BT_UK, please ignore no action is required. OK"

  • RobinRichings 🇬🇧😷 🆂🅷🅰🅼 😷🇬🇧 (@RobinRichings) reported

    @plusnethelp @Plusnet Hope I will still get the excellent service that I’ve received when I’ve had to 👍

  • davidjgaunt David Gaunt (@davidjgaunt) reported

    Two years of stability and plusnet issues are back. Interleaved connection, 100ms latency to external IP and a couple of outages. I smell Openreach…

  • aklc10 aklc (@aklc10) reported

    @halimmatin @asda_mobile No WiFi calling or signal with Plusnet, so no calls either in or outside the house

  • maydrakin Rob Barker (@maydrakin) reported

    I notified @Plusnet I was moving providers for fibre broadband from June 3 and they have cut me off today. Apparently even though they acknowledge it’s their error, they can’t reinstate and getting broadband in the interim is my problem! 🤬

  • Demonkid LokiEliot (@Demonkid) reported

    Got two local fibre connection providers offering service without the need for the landline. Not ready yet, but it’s something to consider. I wonder if plusnet my current provider will ever bring back a package without land line again?

  • khiarendall_xo k h i a (@khiarendall_xo) reported

    @Plusnet your wifi is absolute dog shite. My ears get better signal than you.

  • AlannaF84 Alanna (@AlannaF84) reported

    @plusnethelp router constantly disconnecting today. Connection is not stable or reliable. Completed all troubleshooting, restarted router, logged in to router.... paying for service we aren't receiving. Not impressed. This has been an ongoing issue since joining plusnet.