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Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Uckfield, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

CityProblem TypeReport Time
Brighton Internet 18 days ago
Lewes Internet 19 days ago
Brighton Phone 4 months ago
Newhaven Internet 6 months ago
Newhaven Internet 7 months ago
Brighton E-mail 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • robinschlochter
    RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • MsEmmaChaplin
    Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • crazeemary82
    Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms
    The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort
    Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StephBirdArt
    Steph Thorpe 💙 (⧖) (@StephBirdArt) reported

    @Plusnet My Email service is down. Any chance this will be fixed anytime soon?

  • SamWebbwriter
    Sam Webb (@SamWebbwriter) reported

    @Plusnet Hi, I'm an existing customer, how do I get the new router please?

  • TheSYLEPress
    The SYLE Press (@TheSYLEPress) reported

    @jojobosdet @Plusnet No wonder they're not bothering to update their service status page!

  • duxastroman
    Pete Hill (@duxastroman) reported

    @plusnet I’d say its EVERY plusnet email user, even the awful webmail wont authenticate. Why no proper updates, aren’t your customers worth it?

  • Evelynfire
    Evelyn Burges (@Evelynfire) reported

    Latest status update from #Plusnet expected 8am, 11th November! No emails service until at least then!

  • aledrob
    Aled Roberts (@aledrob) reported

    @Plusnet Clearly the person who applied the resolution didnt try to call me or really understand what had taken place. If you say you are going to call back I would expect a phone call not an generic response on the ticket.

  • RussellBishop
    Russell Bishop (@RussellBishop) reported

    Email subject: "Important information about your Plusnet service" Much like emails from my bank that turn out to be 1 new message warning me of cybercrime.

  • mungerville
    craig branson (@mungerville) reported

    @HelloFromMarcus @Plusnet Same here, day is a write off. For a company owned by BT you would have thought communication wouldn’t be a problem #plusnet #bt

  • MargeJenny
    Jenny Allen (@MargeJenny) reported

    What is happening at Plusnet?@Plusnet, no emails all day! No reply to tweet! Answerphone stated this morning that the problem would be solved in a few hours, this pm it moved to this evening or overnight. Poor service in every way. A very unhappy and increasingly angry customer

  • mungerville
    craig branson (@mungerville) reported

    @Plusnet @snazpizaz Not good enough! Peoples livelihoods depend on the email and in my case my website. What is the issue?