Plusnet Outage Report in Uckfield, East Sussex, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (10%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

• KarenAms (@KarenAms) reported 17 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

• The Physio Rooms (@ThePhysioRooms) reported 47 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

• KarenAms (@KarenAms) reported 50 minutes ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

• Greg Short (@gregpaulshort) reported 53 minutes ago from Haywards Heath, England

  @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Plusnet (@Plusnet) reported a minute ago

  @pengwagglas Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Lauren, Sheffield

• Plusnet (@Plusnet) reported a minute ago

  @MEG20050112 Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

• Plusnet (@Plusnet) reported a minute ago

  @mikeday1983 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

• Tony Bates (@babblingbates) reported 3 minutes ago

  @Plusnet Stop sending this standard reply, it makes you look like robots. The problem IS NOT FIXED @thesun

• Phil D (@philswitch12) reported 5 minutes ago

  @Plusnet I know, I get that you were trying to fix it - but how hard would it have been to just acknowledge the issue?

• Plusnet (@Plusnet) reported 5 minutes ago

  @BadSirHugo Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

• Plusnet (@Plusnet) reported 8 minutes ago

  @fieryfredgater Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

• Plusnet (@Plusnet) reported 9 minutes ago

  @tamasrunner Good afternoon Tom. Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Dale - Sheffield

• Lynn James (@griz65) reported 12 minutes ago

  @Plusnet @aeroflixfilms I still have no internet after 7 hours, despite being assured the network was ok I now see all of these tweets saying it isn't. Engineer can't come until Wednesday, this really isn't good enough

• Tony Bates (@babblingbates) reported 14 minutes ago

  @Plusnet @SarahmontSm “worked” should be “working” as many people are still without service. This standard response is wrong and simply not good enough