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Plusnet outages and service status in Uckfield, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Uckfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Uckfield, England

The most recent Plusnet outage reports came from the following cities: East Grinstead, and Maidenbower.

CityProblem TypeReport Time
East Grinstead Internet 24 days ago
Maidenbower Internet 2 months ago
Brighton Internet 5 months ago
Lewes Internet 5 months ago

Community Discussion

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms
    The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • robinschlochter
    RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • gregpaulshort
    Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82
    Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • MsEmmaChaplin
    Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeWhi29270353
    Mike_White (@MikeWhi29270353) reported

    @Matt_Q_OnX No, not all broadband suppliers support landlines numbers: PlusNet doesn't, for example.

  • NewForestDog
    New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported

    @Jemima114 Thanks. Yes. Plusnet come out top for customer support in my online searches. But always good to get views from actual users too!

  • CyberaxUK
    Cyberax (@CyberaxUK) reported

    Hey @plusnet - sent a DM yesterday could someone help with it please?

  • Matt_Q_OnX
    Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported

    @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.

  • egrefen
    Edward Grefenstette (@egrefen) reported

    @Plusnet I tried replying to the open ticket and it says inbox full. Tried calling and over 10 minutes wait. Sorry but this is too bad a start so I'll just cancel my plan.

  • StraightPathFit
    Straight.Paths.Fix (@StraightPathFit) reported

    @MaxWolfeUK @Starlink Plusnet had few years ago, they kept putting the price up, ridiculous. At least I know with starlink I just done pay next month if I wish to cancel.

  • Onlgig
    Only Gigs (@Onlgig) reported

    SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

  • RobinWi56161978
    Abu al-Hinnā Yakub (@RobinWi56161978) reported

    @TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.

  • 10mjv
    Mike Vine (@10mjv) reported

    @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

  • thetykester
    Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported

    @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider