Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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𝗟 𝗨 𝗖 𝗬 ☻
(@lucyjjjjjx) reported
@Plusnet switched to you and was due to go live Friday was told by an arrogant customer service agent on Friday that it wouldn’t be sorted by Monday and still not up and running!! I work from home this is my jeopardising my work!!
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sarahjcoleman.eth • 𝕴𝖓𝖐𝖞𝖒𝖔𝖑𝖊
(@Inkymole) reported
The thrill of having a phone installed at home was immense, and the thrill of my business paying for its own ADSL line to go in - it never worked, we were too early an adopter of what was later to become @Plusnet (later a client) - was equally fabulous.
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Harry Smart 🏴🇺🇦
(@Munross) reported
@Plusnet email scam (terms of service). Anyone else had this today? clicked the link before realising it was a scam: anyone know if that's likely to have breached security? I see some people had similar issues after the service outage last year. Account data compromised?
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Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺
(@AethyrUlf) reported
My internet is so bad atm that I'm trying to download like ~10GB of music production stuff and it's going to take 4-6 hours. And it's been this way since yesterday evening. Any ETA on a fix, @plusnet? Current connection is a small fraction of the usual speed.
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Jackie
(@jackiec1965) reported
I have no plusnet signal on my mobile right now
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Lewis
(@luigi64) reported
@Plusnet we've not had Internet since 7pm, are there known issues? Postcode area EH52
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Nicholas Street
(@NicholasStree16) reported
@Plusnet I'm currently in Spain and this is the 4th country I've been to in the last couple of months where there's very poor data connection whilst other people on EE have had 4G. France, Germany and Czech Republic were all just as bad. What's the plan to resolve this? It's unacceptable
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Katharine
(@BombeDeChaton) reported
@Plusnet Hi Emma, it's now more than 48 hours since I rang on Sunday and I have not had a callback. I'm moving house on Saturday so I'm sure you understand this is already a stressful situation and this lack of customer service really isn't helping.
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IMilkedAnAlmond
(@IMilkedAnAlmond) reported
@MartinSLewis Been with plusnet for 3 years, pay for the phone line. And never connected any phone to it! Gonna leave them for Full Fiber £22pm! No phone needed.
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sarahjcoleman.eth • 𝕴𝖓𝖐𝖞𝖒𝖔𝖑𝖊
(@Inkymole) reported
The thrill of having a phone installed at home was immense, and the thrill of my business paying for its own ADSL line to go in was equally visceral - it never worked, we were too-early adopters of what was later to become @Plusnet (later a client).