Plusnet outages and service status in Uckfield, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Uckfield, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Uckfield, England
The most recent Plusnet outage reports came from the following cities: Maidenbower.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenbower
|
Internet | 1 month ago |
|
Brighton
|
Internet | 4 months ago |
|
Lewes
|
Internet | 4 months ago |
Community Discussion
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Mary Greet (@crazeemary82) reported from Hurstpierpoint, England.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Greg Short (@gregpaulshort) reported from Haywards Heath, England@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Emma Chaplin (@MsEmmaChaplin) reported from Lewes, EnglandAnother massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Barrelrogue1723 (@Barrelrogue23) reportedIf yr a gamer AVOID @Plusnet Slow speed 100% Slow connection! Terrible provider! Its like they are stuck in the 90's for speed/Internet. Avoid for gaming 110%!!!
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Sinead 🏳️🌈 (@hangrenade86) reported@Plusnet is there an email contact that I can use to cancel my order?
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KewCogs (@KewCogs) reported@ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.
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Morgan (@morganjonestech) reported@LiamFromOrlando @SSOUIC Nope, I was having trouble with my ISP router (PlusNet) when I first using the HomePod mini as the audio output for my Apple TV, but I bought a pair of eero routers and have had zero issues since, until the past few days where this bug started.
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Oli Wright (@falo209) reported@Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.
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exe | @terminate (@terminate) reportedDear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET
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Matt Valentine-Chase (@IAmMattVC) reported@Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!
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estevén (@superpaddiepads) reported@LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.
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GromitFoxZero (@gromitfoxzero) reported@whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot