Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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AJ Perkins 🏴 🇬🇧 🏳️🌈
(@AJfromUK) reported
I have to say the past five weeks of trying to sort out my move to @Plusnet mobile has been awful! I have had to ring every single time to get an update, my PAC code ran out it took so long and still I had to ring to find out what's going on.
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Andrew Albert
(@VeNT666) reported
Christ today is a day for it. Phone @Plusnet to cancel my contract as it's up. Get told that I need to transfer on the 24th to not incur charges Set new contract to start on 24th. Get email from Plusnet to say I'm being charged for exiting early. Wtf @plusnethelp
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martin 🏳️🌈💚🎮
(@martinwithani) reported
@Invys4790 Definitely. I always said people need a national service style stint in retail or whatever. Really is an eye opener. I rang Plusnet as they cocked up an order, and they were SO apologetic and I was all "lol its fine these things happen" and it definitely caught them off guard.
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Ash
(@ashleighn99) reported
Plusnet is actual the worst Broadband provider man this time last year my actual router melted from overheating causing a massive fire hazard n now am no getting any internet on n off :)) Only cause I messaged after waiting hours have a been informed it's a fault in my area lol
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Fauzia💙
(@fauziaahmad07) reported
@Matthew_Wright @virginmedia I was with virgin media for years and broadband was great. No trouble at all where I am. Guess it depends on location. Perhaps best to see which broadband your neighbours recommend. I'm with sky just now. they are ok, but not as fast as virgin media. I avoid plusnet and talktalk
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Matt
(@mxttsco) reported
@swapnilnshilpa @Plusnet Where abouts are you? I'm down in Devon in the South West. Same issue here. Supposed to be getting 30+ Mbps, but keep getting 5 Mbps max quite often. Incredibly annoying.
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Cloughie 🏆
(@cluffy84) reported
Tablet. They're both connected via ethernet cable. It's absolutely ridiculous. I have tried to get this sorted via Twitter private messages but no one knows why it's not working. I've just had enough and desperately want to return to Plusnet. We only left as Shell had a deal.
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Kevin Hemingway
(@kh54_kevin) reported
@MartinSLewis I am with Plusnet paying £28 per month for gas fibre optic broadband. Land line and any time calls as the mobile signal isn’t very good where we live. If you want a mobile signal you either have to go upstairs or up the street. Lol
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Luke Downing
(@LukeDowning19) reported
@jbrooksuk @virginmedia Yeah, @Plusnet do this too. It’s really bad and I don’t know how they get away with it
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Tim Watson
(@BeatLiturgist) reported
@Plusnet your customer service is awful! Such a let down. Fault with your system means my phone number changes? What? No! Come on, answer the phone! @plusnethelp