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Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Uckfield, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

CityProblem TypeReport Time
Brighton Internet 21 days ago
Lewes Internet 22 days ago
Brighton Phone 4 months ago
Newhaven Internet 6 months ago
Newhaven Internet 7 months ago
Brighton E-mail 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • gregpaulshort
    Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms
    The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • johne5knuckle
    John Richards (@johne5knuckle) reported

    @BeautifulBeers @EPOSSoftware You give better updates than internet service providers. No, honest, eh @Plusnet?

  • lesrad100
    Lesrad100 (@lesrad100) reported

    @mikeportsmouth Plusnet for broadband..I got a good deal, and a seventy pound gift card for joining. I had a small problem at the beginning and was addressed straight away. And Freesat box for sky.

  • drc1947
    David (@drc1947) reported

    Dndetector indicates no improvement with the Plusnet problem . Wake up Plusnet and tell us the truth#plusnetdown

  • dslpm
    Raymond Barker (@dslpm) reported

    @Plusnet I did not realise that this was part of the problems you were trying to repair. Thanks for the update. I hear a rumour that you are going to be stopping email services next year. Is this correct ? Thanks.

  • lubid66
    Lesley Clarke-Round (@lubid66) reported

    @Plusnet Email is still down (is this day 3 or 4!) and your update basically says the same thing since day one. Nothing is improving. This is getting ridiculous now. Can we have a real update - have you been hacked and should we be concerned for our personal data?

  • SangramGundawar
    Sangram Gundawar (@SangramGundawar) reported

    @Plusnet @plusnethelp - Login sangramankitag. Your team is very slow in refund, very much unsatisfied with service and commitments. You have closed my connection hours before committed time, and I'm still waiting for a refund after 15 days.Can you check Refund status ASAP.

  • KevRJones
    Kevin Jones (@KevRJones) reported

    @Plusnet I see email is back down again this morning. Could download by not send yesterday, today can't even download!!!

  • KathLangrish
    Katherine Langrish (@KathLangrish) reported

    @plusnet Totally shambolic loss of service with an email breakdown now lasting over 3 days, unable to send/receive, and a number of emails lost in the ether. #plusnetfail

  • mckmid
    Pete MM (@mckmid) reported

    @Plusnet and will days of unavailable service be credited?

  • fredwilliams439
    fred williams (@fredwilliams439) reported

    @Plusnet It sounds like Plusnet is in big trouble at the moment, People can't get their emails and those who can can't send any. The staff are not being honest about what's going on or when the problem will be fixed. Not good for business at all.