Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Barrie
(@Bazman500) reported
@virginmedia I've simply had it with @Plusnet. one service drop too many during a critical period. Please can you get in touch about how to switch to broadband package? Keen for this to happen swiftly please.
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Daniel Cogoi
(@DanielCogoi) reported
@Plusnet At the moment good value would be to cancel my subscription as it has not worked for weeks. Useless service this year, really bad.
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Jason
(@btc8500) reported
@mercede72928186 Plusnet offer a better service generally. My nowtv sky broadband kept going down, all depends on your area
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NBednarski
(@bednarski_n) reported
Plusnet Wi-Fi is so ****. I’d get more signal from a frisbee with ‘NTL’ scribbled on it whilst it’s been carried along the desert by a malnourished camal.
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pand
(@pand237) reported
@FranatAFI @virginmedia @Plusnet Ain’t it a shame that we are being pushed to totally rely on this sort of tech - and everybody has a bad word to say about it! #broadband #luddite_joy
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Rui Pei
(@RuiPei3) reported
@Plusnet my friend is with you for her internet.just moved house and for a month and still have no internet. She had 2 dates for installation and had no show and no explanations. She had to off work two times to wait up but no engineer turn up.your customer phone is shocking.
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Rui Pei
(@RuiPei3) reported
@Plusnet your customer line is shocking,every time she’s on the phone for about 40 minutes plus and get her to nowhere,she wants to change hersupplier but been told that she has to pay 130 pounds as she’s is still on contract with you.
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Ruth Moss
(@Marcie_Hatter) reported
But apparently it is ‘impossible’ for them to put us back on ASDL even for ONE day EVEN THOUGH this entire mess is @Plusnet’s fault. Never go with PlusNet.
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John-Patrick
(@MstrAssassin86) reported
@oratoba @Plusnet Ouch, I’m probably going to give @vodafone a try when my current contract ends. I’ve a couple of friends who are on it and swear by it. Plus I’m a mobile customer of there’s. I just hope they still offer the Apple TV 4K with their pro/extra bundles when my contract is up.
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Andy Avery
(@AndyMarkAvery) reported
@Plusnet It seems mum left without internet and home phone for 7 days - nice one. You also think it 'award-winning customer service' to increase a pensioners bill from £25.13 to £41.75 - nice one again! I'm guessing your single warning emails often get missed by OAPs - nice one!