Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Uckfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie Mortley
(@Jennie_Mortley) reported
@Plusnet is there any likelihood of me seeing the compensation payment I was told I would get on 22/09/22 after a month without service?
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Dame Sarah Connolly
(@spconnolly) reported
Well @Plusnet it’s been two months and still no reply to emails via customer support. This is an outrageously poor customer service and since you are not responding I’m forced to do this.
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Ranty Lars
(@rantylars) reported
@Plusnet Yes, the assistant who helped me was very friendly and knowledgeable and made sure I was sorted - I had a follow up email from provisioning this week so all was done well. I'm terrible with names, but it was a Scottish gentleman. Poor call queueing system is my only criticism!
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Polite Notice: Mike Radcliffe
(@artbizness) reported
@Plusnet Morning! My internet is down this morning. Flashing orange light on the wifi router, tried resetting, no change. Can you sort it please?
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Annette Corbett 🎃👻
(@itsannettec) reported
We're now left with no broadband or landline. Mobile reception here is crap. My plusnet router is in storage miles away. I work from home and have client meetings tomorrow. Getting very sick of their hold music now... 2/2
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Bits N Bobs
(@RandomStuff1963) reported
@Plusnet Appalling service after my landline has been cut off. You have charged me £2.50 to have calls diverted to my mobile, yet this should be free until you have mended my landline. I am 84 and should be a priority customer.
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Bits N Bobs
(@RandomStuff1963) reported
@Plusnet Your email to me has a link saying that I can contact the Help Assistant, however, when I click on this it's no longer available. Appalling service.
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SIMON KIDD
(@SimonKidd) reported
@Plusnet youve just switched off b/band to my 80yo mother 9 days before we agreed. Now no internet, limited tv etc. Not acceptable & poor customer service!
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🏳️🌈 Felyx The Sad Pumpkin 🏳️🌈
(@FelyxLawson) reported
@Plusnet could I have some help. The internet keeps dropping out randomly for no reason what’s so ever. It happens Atleast once per day for last week
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
starting new services with new ISP. No one could say why & now it's clear it's thanks to @Plusnet for ******* up my broadband connection on the 10th & making my life hell trying to sort it out & in the end told the new ISP to shove it too after 3 weeks of **** all broadband 2/