Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 01/30/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thisannoyedme thisannoyedme (@thisannoyedme) reported

    @chivey @Ofcom @Plusnet Glad it wasn't just me. From 10.30am this morning. Nothing on their website. The status update page was down. And impossible to get thru on the phone and didn't call me back.

  • sweetiesal Sally O’Shea (@sweetiesal) reported

    @allymarcam @Plusnet Mine is still not working 😩😩 some people look to have their access back but no such luck for me

  • jdyersinger James Dyer (@jdyersinger) reported

    @Plusnet @DeliciousLegacy Not true @Plusnet - still not working!!!!

  • Plusnet Plusnet (@Plusnet) reported

    @davelovemartin Hi Dave Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks

  • JoeTyePR Joe Tye (@JoeTyePR) reported

    @Plusnet Unfortunately still down for me after resetting?

  • Hannah_Lee21 Hannah Emily🌼 (@Hannah_Lee21) reported

    @Plusnet Why is it still not working for so many people then?!!

  • Oxigin Ryan (@Oxigin) reported

    @Plusnet Can you advise if they are different passwords please. As I updated my account password thinking it was a local issue unaware of the outage on your side. Now I see some people are able to connect again but I'm not so not sure if it's still down or if its the password.Tks

  • DamianWr1 Damian Wright (@DamianWr1) reported

    @Plusnet - my service has progressively become worse over the last few hours. DNS errors, then I rebooted the router and received a private IP, then the router could not authenticate and now there is nothing and I'm not even getting sync? you're not up yet!

  • jdyersinger James Dyer (@jdyersinger) reported

    @Plusnet I can ping Google, I can visit Google website, but I cannot resolve any other domain names ? Still an issue

  • radek_ratel Wzlet (@radek_ratel) reported

    @Plusnet Not sure who's been telling you that, but it's one Heck of a reduction. Every reply I've seen on here is variations on 'connected, no services'. Your c&p is technically correct, but far understates the experiences reported. Resolve/traffic problem, not a connection one.