Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Uckfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Whittington
(@chaswhi) reported
@plusnethelp no manager available, one will call back in one hour from now, they say. As the call ends @Plusnet text me asking me to rate the service! Do they really want to know! They get 0
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Charlotte Redmond
(@Cha_Redmond) reported
@Plusnet @plusnethelp can someone please contact me regarding the AWFUL WiFi service you are providing. Tried calling on multiple days to only be on hold for in excess of 1 hour to then be cut off.
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Tony King
(@redfellterrier) reported
Hello @Plusnet, do you ever answer the phone? No support whatsoever from your useless automated chat function ("Joe" is obviously an obstructive computer programme) and no answer when I try to call.
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Vick Alex ☕️
(@Vick_Leibt_Dich) reported
Mum says she has paid for this month. Either this is bullshit or plusnet are just this ******* bad. I've tried everything to fix this. I'm surprised it's allowed me on ******* twitter. I'm so angry right now everything is setting me up to fail.
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Miso
(@Miso69432545) reported
@Plusnet Cannot get hold of anyone in #customer services. Internet is rubbish and your operators just hang up! Terrible customer service!
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Samathy Barratt
(@Samathy_Barratt) reported
I'm tempted to buy another Plusnet Hub One router and stick OpenWRT on it as a second AP for my home network. They're well performing n/ac routers that are only about £10 on Ebay. Shame they look like toys instead of srs bizness networking equipment.
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Hamishくん🙃
(@Mo84286413) reported
@Plusnet @Plusnethelp Is the internet service down in UB8? My husband and I are both working from home....Hope this can fix asap.....please😭
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lara burgoine
(@BurgoineLara) reported
@Plusnet spoke to agent as still not had last bill was told manager would call within 3 days last Thursday- heard nothing! How hard can it be to issue a bill you’ve blocked my account access!! Please contact and sort
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craig evans
(@aggycraggy) reported
@Plusnet hi I don't know what else I can do I've been a customer for 24 hrs and I'm having problems. I'm currently writing this whilst being in a queue for 26mins for some help this is not a great start
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Jane Davies
(@JaneDaviesSheff) reported
@Plusnet do you provide technical support via Twitter??