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Plusnet outages and service status in Uckfield, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Uckfield, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

CityProblem TypeReport Time
Brighton Internet 25 days ago
Lewes Internet 26 days ago
Brighton Phone 5 months ago
Newhaven Internet 6 months ago
Newhaven Internet 7 months ago
Brighton E-mail 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • ThePhysioRooms
    The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • robinschlochter
    RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • MsEmmaChaplin
    Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • gregpaulshort
    Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82
    Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RodneyAllen
    Rodney Allen (@RodneyAllen) reported

    @Plusnet Do you know about any issues in AL2 St Albans area? Usually we have 4-5 bars of signal but the last couple of days it’s 1 bar max. Having problems running my business with customers going to voicemail without the phone even ringing. Thanks

  • Plusnet
    Plusnet (@Plusnet) reported

    @danrolfejohnson Hi There Dan, I'm really sorry about the issue with slow speeds, I've just checked your account and can see you called in this morning, has that sorted it out or do you need further support from us on this? - Adam - Plusnet Sheffield

  • LordScreamin
    The Reverend screamin lord clutch 🇬🇧🇳🇱🇧🇪🇯🇲 (@LordScreamin) reported

    @Plusnet In my opinion plusnet give good service at a good price and I can't fault it...my only gripe is last week my router died and I'm still waiting for a replacement

  • LordScreamin
    The Reverend screamin lord clutch 🇬🇧🇳🇱🇧🇪🇯🇲 (@LordScreamin) reported

    @madeingh1 @Plusnet I do hope they give rebates when they don't provide the service we are paying for

  • iblametom
    Thomas Brewster (@iblametom) reported

    Just recalling how I signed up to @Plusnet with a £75 voucher I never got and if you try to sort it out, it turns into some awful Kafkaesque nightmare where you’re passed from one company to another, no one wanting to take responsibility. Be wary of this offer.

  • liampollock6
    liam ******* (@liampollock6) reported

    @Plusnet i have received my new router as you thought this would fix my problem but it has not worked. Still receiving the same issues. Nearly 2 weeks now with no internet. Sort it out or I am out. Simple as.

  • rootiebur1
    Ruth B (@rootiebur1) reported

    @Plusnet Still waiting for a response. Have DM'ed as requested. When will my broadband problem be resolved, please?

  • Cripleh
    Cameron Phillips (@Cripleh) reported

    The answer to avoiding #doctorwho spoilers is to have your ISP make sure your internet is down all day. Cheers @Plusnet.

  • serichards
    Suzy Richards 🇪🇺 (@serichards) reported

    @KirstenTisdale I’ve been with plusnet mobile for a long time. Based on EE but cheaper. Don’t support shortcodes though which can be a bit of a pain sometimes. I’ve not really needed much help apart from an initial voicemail issue in the beginning. Been fine since (kiss of death!)

  • j_macca7
    John (@j_macca7) reported

    @Plusnet I’ve already been on the phone. Some changes made but it’s down to the router, it’s old tech and hopeless. It’s been this way for 10 months