Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 03/03/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet we live in a 24Hr world , people use internet services over 24hrs , yet you have a 12hr service - are you suiting yourself ? .. or the customer ? .. not suiting me , I’m a customer !! ..

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet not happy !! … doing what I can through the online instructions , but no connection and orange light … my neighbour same .. please send your conditions re expected service levels - NOT HAPPY !!

  • GivvyGavvyGoo Gavin Crawford (@GivvyGavvyGoo) reported

    Found out today that my Plusnet One router won't allow me to set a LAN IP using a 10.0.0.n range. It complains that it is an invalid ip range. Apparently it's a rebadged BT 'piece of ****' router. Means I'll have to buy a replacement ADSL WiFi modem router. Any recommendations?

  • TDMDmm Adam (@TDMDmm) reported

    @Plusnet The TXT help bot had my back. Apparently an Openreach issues which has since been resolved

  • TaraHorner6 Tara Horner (@TaraHorner6) reported

    @Quickos @Plusnet I have the same problem since this morning. I was told by Customer Service 3 hours ago that this is a National problem, i.e. the entire Network. Why dont you update your service status online which is showing 'no issues'?? Not the first time I've had this problem.

  • firemonkey1957 Tim Gatty (@firemonkey1957) reported

    @Plusnet WTF is going on? Connection drops with frustrating regularity. Umpteen timeouts. Pages slow to load or don't load at all due to connection dropping.

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet why can’t I get any support after 8pm and before 8am ? .. I need my internet at 10pm but have to wait 10hrs - not good enough - when you reconnect me I will weigh up other options !! - compensation ???!

  • taraltietjen Tara (@taraltietjen) reported

    @Plusnet can't receive incoming calls yesterday or today could you tell me why the problem?

  • hammy_port Christopher Hamilton (@hammy_port) reported

    @Plusnet I phoned one of your operators and they said its a known issue and affecting your Network, no one can get incoming calls? Can you confirm this is correct and should you not put this up to tell ones? Also how can I tell when fixed?

  • OwenDownie Owen Downie (@OwenDownie) reported

    @Plusnet I am no longer able to receive incoming calls since I changed contract , I have had to turn off 4g and back to 3g where it works ok , with 4g on calls are going straight to answer machine , is there a fix for this ?