Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 03/11/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nealo88 Neale McGeever (@nealo88) reported

    @Plusnet I had my router installed by Open Reach by 1pm yesterday, why doesn't it work? Someone on your phone service said it would be on by midnight last night. Hope I'm not being charged for this week without wireless?

  • wrathofgod Susie M(ais qui?) (@wrathofgod) reported

    @Plusnet Hey @Plusnet - desktop email now will not download, which makes it day four of this outage as it affects me (and presumably others). Webmail very very slow. This is not a good look for you.

  • Carol15575949 Carol (@Carol15575949) reported

    @thatcastrochap @Plusnet I’m having exactly the same problem , everytime I ring they keep saying refund being processed

  • AdrianRP62 AdrianRP (@AdrianRP62) reported

    @Plusnet Thanks. I’m still getting system administrator messages for all my outgoing emails: “undeliverable…your message did not reach some or all of the intended recipients”. So I am only receiving at present. Thanks for your help.

  • LordElpus3 Lord Elpus (@LordElpus3) reported

    @Plusnet @drc1947 No. Plusnet (John Lewis) email can NOT be accesed via an email client. Both Windows 10 PC & Samsung phone now asking for password update. Broadband temporarily dropped a couple of times last night too. What is your estimated time to fix this?

  • FranklyWrites Katherine Franklin has a Kickstarter (@FranklyWrites) reported

    Websites that draw your surname from your email address are honestly the worst. Looking at you, Plusnet.

  • jdmc_alli1 JohnDaleMcAllister (@jdmc_alli1) reported

    @_JamieMcIntyre @Plusnet Plusnet email down since Tuesday!!!!!!!!!

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet @lizcooperclark Totally untrue. It is totally down again and not even accessible through clients as you always tend to think (wrongly)

  • moray_nicol Khun Krub (@moray_nicol) reported

    @MoragSievwright @Plusnet Open "CMD" on your computer and type on the wee black screen ipconfig/all If you don't have an IPV4 address then the connection from your provider is down.

  • TheHairyGSL Rod Glen 💙 (@TheHairyGSL) reported

    @johnlewishelp @VivRivis Not working again. Started working yesterday evening. Stopped working again this afternoon. Both you lot and Plusnet are obviously incompetent!