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Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Uckfield, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

CityProblem TypeReport Time
Brighton Internet 21 days ago
Lewes Internet 22 days ago
Brighton Phone 4 months ago
Newhaven Internet 6 months ago
Newhaven Internet 7 months ago
Brighton E-mail 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • ThePhysioRooms
    The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort
    Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTVGrump
    The TV Grump (@TheTVGrump) reported

    @CwrwMe Plusnet here. Can’t fault them - never had to contact the customer services. £23.50 a month for 40 meg speed + line rental.

  • Ayub_1088
    🍳 (@Ayub_1088) reported

    @cave_ian @BegbieTheCat @jeremycorbyn do i give a damn abt virgin,sky, plusnet,hyperoptic,talktalk,zen,vodaphone, BT,glide,post office,ask4,kcom and about a 100 others?

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @VAVelocity Hi Naomi, I'm sorry that you've had an unexpected charge for a call to another Plusnet customer and for the delay in getting back to you on here. Please send us your account username over on a direct message. Please also include the number that you called. Regards, Emily

  • Ms_Kim_Cohen
    kim cohen (@Ms_Kim_Cohen) reported

    Thank you @Plusnet @plusnethelp TEN days to fix my internet with 3 kids homeschooling and NO mobile data service in the house so we are 100% reliant on internet. TEN days is not acceptable. That’s another mother drinking gin at 9am 😡 #internet #CustomerService

  • realandrewteng
    andrew teng (@realandrewteng) reported

    @PortierMorgane Internet has cut out 3-4 times since this tweet. @Plusnet @plusnethelp help

  • ParentDayus
    BDayus (@ParentDayus) reported

    @InspectorMuso @Plusnet Don't go to VirginMedia fibre' or whatever the so called super duper speed is.... 4 of us at home, me working, 2 secondary age and eldest in college. Been a nightmare day of on-off-on-off / poor connectivity. Time to change.....

  • 3zi090
    J Peter (@3zi090) reported

    @plusnethelp @Plusnet How many times do we have to phone to be paid £107 which you incorrectly took from us and then agreed to pay back. So tired of this appalling customer service. This is even with an ongoing complaint, you should be ashamed of this incompetence.

  • thefaceofsony
    Paul (@thefaceofsony) reported

    @plusnethelp Still waiting @Plusnet @plusnethelp and now you're not responding to questions on your customer support wizard but still seem to be charging me the monthly fee.

  • InspectorMuso
    🎶Ms J 🎶 (@InspectorMuso) reported

    I know this is really a first world problem, but I have 4 at secondary school and my wife works at home. My internet just isn't coping. What do I do?? Am with @Plusnet

  • OLIFAByt
    Oliver Hiscox (@OLIFAByt) reported

    @Plusnet @Plusnet Worst internet providers in this world (AVOID PLUSNET) constantly cutting in and out! I bought a £250 router to upgrade form they’re shite router but it made no difference! but the router only increased the signal and has much much MUCH more features