Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 12/01/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Uckfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • bowenmatt Matt Bowen (@bowenmatt) reported

    @Plusnet But that's my point, Mike. On 24/2 the call centre never mentioned the possibility of imminent rises. I'm not disputing the validity of the rise, just that you appear to have deliberately omitted that information to secure my custom. A disappointing start to our relationship

  • Phl60214122 Drs Pill 💊 (@Phl60214122) reported

    @Plusnet please avoid. You raise a concern or complain and you are pushed from pillar to post. Raised concerns since 15/10/22 and never got a response or apology. Worst customer experience ever.

  • ljmc1 MM (@ljmc1) reported

    @Plusnet - It's 5 months since I signed up & I'm still not connected. Really disappointed & @OpenreachHelp service is dreadful!

  • mrsbickerstaffe Georgina (@mrsbickerstaffe) reported

    @Plusnet booked our house move last week, turns out someone didn’t press the right button so we’re without wifi from tomorrow. Is there any chance we could get unlimited data on our mobile phone service so we can hotspot? Daughter needs to do college work?

  • ljmc1 MM (@ljmc1) reported

    @OpenreachHelp you do work at my property without permission. You won't correct the work but keep sending engineer appointment s for next stage. Total shambles, waste of money & lack of customer care! Shall I just dig my own trench? @Plusnet #openreachdonthelp

  • CryptoPista Pista (@CryptoPista) reported

    @SkyUK Plusnet are cheaper and their customer service is better.....free Alpha....you're welcome

  • proogs Peter Scandrett (@proogs) reported

    "Chat Now" with online chat help on an ISP's website (@Plusnet) doesn't mean "I want to go round in circles with a robot only to be told to call them". What's the point of it? Gah.

  • M_Rod50 M_Rod 🇪🇺🇺🇦🏳️‍🌈🏳️‍⚧️🧸👬 (@M_Rod50) reported

    @Plusnet Contacted your help centre and spoke with someone who had to refer the issue to the tech guys. Said he would call me back on Thursday 2 weeks ago, as the tech guys had 3 days to respond (I called on a Sunday pm) I’m still waiting for his response.

  • ChrisJamesH17 Chris Halliwell (@ChrisJamesH17) reported

    @Plusnet I was told my internet was switching to my new address on the 10/03, but it's started today which is a serious problem as it's preventing me from working. Please contact me as soon as possible