Plusnet

Plusnet Outage Report in Treorchy, Rhondda Cynon Taf, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Treorchy, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Treorchy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Treorchy, Rhondda Cynon Taf, Wales 04/16/2024 16:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Treorchy, Rhondda Cynon Taf, Wales

The most recent Plusnet outage reports came from the following cities: Tonypandy, Porth, Pontypridd, Port Talbot and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomTonypandy Internet
United KingdomPorth Internet
United KingdomPontypridd Phone
United KingdomPort Talbot Phone
United KingdomMerthyr Tydfil Internet
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Treorchy, Wales

Latest outage, problems and issue reports in Treorchy and nearby locations:

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • chocolatey4 Claire Price ⭐ (@chocolatey4) reported from Aberdare, Wales

    @CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • opinion8ed_dyke opinion8ed_dyke (@opinion8ed_dyke) reported

    @PaulbernalUK @happyborg @Plusnet oh that's a shame. And re the cheap mob, my main handset that I use as a hotspot needs a battery change (I have to dismantle it) so I recently bought an emergency cheap one purely as a back up hotspot if my handset dies. It's only the Alcatel £40 but it def has a hotspot.

  • LaReyneDEpee 💙💛 (@LaReyneDEpee) reported

    @PaulbernalUK @Plusnet When a colleague was getting nowhere with a telecoms company he looked up something that provided email addresses of CEOs. Sent one, got a response and a resolution the next day. Go to the top if you can.

  • SallyEBrien Sally Brien (@SallyEBrien) reported

    @ander_lew @Plusnet Ha, that’s interesting. Me too… I thought it was just my router but maybe it’s a wider problem.

  • SophieAhmed2 Sophie Ahmed🦉🐈🌷🌸🍰 (@SophieAhmed2) reported

    @PaulbernalUK @Plusnet I would threaten to make a formal complaint if the matter is not resolved within say a week. I can recommend Virgin as an alternative.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @happyborg @Plusnet I’m trying that now. Other problems!

  • coffeespoonman Aaron Rotsinger (@coffeespoonman) reported

    @Tonysmini @StewartHosieSNP I'm here all day almost everyday (working with my phone as a WiFi hotspot). Openreach simply repeatedly just does not show up when they're supposed to. I had Plusnet ringing them every day and they still would not come. We gave up and now having the same problem with TalkTalk.

  • ChrisRush22 Chris Rushworth (@ChrisRush22) reported

    @Plusnet any help with new Wi-Fi would be appreciated. Was told 5 days ago there was a fault with router. New router has turned up and exactly the same thing is happening! Paying for a service I can’t even use!

  • suehepworth @suehepworth (@suehepworth) reported

    @PaulbernalUK @Plusnet Write to the MD. We did, and for a time, they took our complaint very seriously. Unfortunately they stopped doing that and in the end we took them to the Ombudsman. That was a stitch up. We’re now with BT.

  • Scottylad3 Scottylad (@Scottylad3) reported

    @Plusnet hey still not working?

  • happyborg happyborg: decentralising & democratising (@happyborg) reported

    @PaulbernalUK @Plusnet Yes, I neglected to mention one phone not arriving and another arriving broken 😬. Micro capitalist 'efficiency'.