Plusnet Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Sutton Coldfield, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Bilston, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 4 days ago |
|
Birmingham
|
Internet | 4 days ago |
|
Birmingham
|
Internet | 6 days ago |
|
Oldbury
|
Internet | 9 days ago |
|
Birmingham
|
Wi-fi | 10 days ago |
|
Birmingham
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
-
Coops (@Coops19891) reported from West Bromwich, EnglandYeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
-
Michelle Yeomans (@Mish80s) reported from Birmingham, England@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
-
Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, EnglandPlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
-
Lee CadwalladerAllan (@leecadallan) reported from Burntwood, EnglandGood morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!
-
steven williams (@xray13) reported from Polesworth, England@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
-
Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, EnglandAnyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.
-
Patricia (@Crayzeegal01) reported from Birmingham, England@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
-
Z/\K (@ZHollowayy) reported from Wednesfield, England@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
-
Neil Fawcett (@neilefawcett) reported from Birmingham, England@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
-
ANDY TPA WBA 🏴 (@b68baggie) reported from Birmingham, England@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
-
lisa barnes (@lisabar52272585) reported from Tamworth District, England@Plusnet Broadband down for 2 days and i work from home when is this being sorted ????
-
Daniel Elliott (@DanielmsElliott) reported from Polesworth, EnglandThanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
-
Wendy Lloyd (@wendylloyd) reported from Birmingham, England@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
-
Dan Firkins (@firkins11) reported from Birmingham, England@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
-
Richard Doherty (@TheKentishBrum) reported from Birmingham, England@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
-
Simon Leason (@sileason) reported from Cheslyn Hay, England@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
-
Richard Baily (@foraneasylife) reported from Birmingham, EnglandHow is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
-
Athene Secure (@AtheneSecure) reported from West Bromwich, England@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
-
Patricia (@Crayzeegal01) reported from Birmingham, England@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
-
Michelle Yeomans (@Mish80s) reported from Birmingham, England@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex Bertulis-Fernandes (@alexbertanades) reported📢 PSA while we're on the subject of safety: If you're on Plusnet then you won't be able to text the British Transport Police on 61016, as Plusnet don't support short code usage via their mobile service. Something I learnt the hard way.
-
Andrew Albert (@VeNT666) reportedChrist today is a day for it. Phone @Plusnet to cancel my contract as it's up. Get told that I need to transfer on the 24th to not incur charges Set new contract to start on 24th. Get email from Plusnet to say I'm being charged for exiting early. Wtf @plusnethelp
-
OGKP24 (@KireeP24) reportedReally not impressed with my @Plusnet broadband. My firestick jumps, videos and uploads are so slow.....everything is as should be, its slower than my nan at this point. Not impressed.
-
Kevin Hemingway (@kh54_kevin) reported@MartinSLewis I am with Plusnet paying £28 per month for gas fibre optic broadband. Land line and any time calls as the mobile signal isn’t very good where we live. If you want a mobile signal you either have to go upstairs or up the street. Lol
-
Tuppe (@Tuppe) reportedHi @plusnet. Changed service in December and paid to January. How long do refunds take please?
-
Bradie Lewis (@BradieLewis1) reportedNever been so unimpressed with a service @Plusnet 🤯
-
Ash (@ashleighn99) reportedPlusnet is actual the worst Broadband provider man this time last year my actual router melted from overheating causing a massive fire hazard n now am no getting any internet on n off :)) Only cause I messaged after waiting hours have a been informed it's a fault in my area lol
-
Matt (@mxttsco) reported@swapnilnshilpa @Plusnet Where abouts are you? I'm down in Devon in the South West. Same issue here. Supposed to be getting 30+ Mbps, but keep getting 5 Mbps max quite often. Incredibly annoying.
-
Owdrider (@owdrider) reported@MartinSLewis Didn't know Plusnet were part of BT. That's put me off. Soooo much grief when I was last with BT I said I'd NEVER touch them again.
-
Ben Nuttall (@ben_nuttall) reported@biscuitsgod We had this problem and they kept coming back without what they needed. Literally about 12 times. They just never passed the information on. Nightmare calling @Plusnet every time who would then call openreach both of which seemed ironically terrible at communication.