Plusnet Outage Report in South Shields, South Tyneside, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   E-mail (10%)

4. 

   Total Blackout (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Internet	7 days ago
Blyth	Internet	10 days ago
Washington	Internet	14 days ago
Newcastle upon Tyne	Internet	20 days ago
Newcastle upon Tyne	Internet	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• Outdoorsey (@2012neil2012) reported 3 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• G:Potz (@GazPottsy) reported 19 minutes ago from Morpeth, England

  @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• John Forster (@Ham_hater1976) reported 5 minutes ago

  @Plusnet i have tried day after day to speak to someone about several issues. You have booked an engineer to visit me next week and I can't make the appointment. Also my bill is wrong. Any chance of someone,anyone, answering tbe phone....?!

• Ms P (@MsAndyPT) reported 7 minutes ago

  @Plusnet I have tweeted twice now having failed to get through on the phone. I am still waiting for broadband connection or an explanation! Terrible service.

• joanne ainsworth (@joanneainsworth) reported 7 minutes ago

  @Plusnet @plusnet I responded to your question online three days ago and still no reply. My router was dispatched 2/9 still not here and still no one will tell me when I will get it. Your customer service is rubbish. Can’t get through on the phone, no reply on social media or online.

• David Stephen Worthington (@dsworthington87) reported 9 minutes ago

  @JimSterling @virginmedia Go with Plusnet. I've been with them for years and have never had any issues

• Billy (@billymcdafthead) reported 10 minutes ago

  @Plusnet My mums been without internet for two days. Promised a phone call by end of play both days. Both calls did not come. Unable to get hold of someone that can help. Awful customer services. Ill be calling tomo to cancel the activation.This was meant to make her life better!

• CymruHampshire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿👑👑👑 (@CymruHampshire) reported 11 minutes ago

  A month ago I changed my broadband to @VodafoneUK. A huge mistake. Polite support but all talk no action. How I wish I’d stayed with @Plusnet.

• Chris Simpson (@CJSimpson9) reported 16 minutes ago

  @Plusnet The Internet is down in the PE15 area again but according to your website we have service. Could you advise when it will be back up, I work from home

• Catriona Carter (@catrionacarter) reported 16 minutes ago

  @Plusnet since Saturday 7pm ish I haven't been able to connect to data, make calls or text. So I can't phone your helpline. My phone just says 'EE - no network. Emergency calls only'. Can you please let me know how to get this fixed?

• Mike Brady (@mikecbrady1) reported 17 minutes ago

  @Plusnet Hi, I have a problem with my gmail downloads. When connected to broadband I frequently have to wait for mail to download even when it’s one I’ve previously read. When connected via Plusnet mobile it works normally! Any ideas?

• Golf Nutts (@golf_nutts) reported 21 minutes ago

  @Plusnet Hi will from Sheffield. I’ve currently raised 3 issues and still not resolved. Been promised a managers call back twice to no avail. I’d click the link but my internet doesn’t work at home? #goingroundincircles