Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 02/14/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Washington, Newcastle upon Tyne and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tha_grim_peeper sarah johnston (@tha_grim_peeper) reported

    @Plusnet would you be able to do 1 month rolling or 3 months broadband for an existing customer?

  • chris_skellett Chris Skellett (@chris_skellett) reported

    @Plusnet how can an existing customer contact you please, your phone number is not recognised, no email, online chat jumps to thanks for getting in touch. ???

  • JenJones219 Jen Jones (@JenJones219) reported

    @Plusnet having terrible problems with internet for the last few days, chat doesn't do anything and was on hold for ages and kept getting cut off. Anyone who can help please.

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet My son couldn't work on Saturday for a few hours because the mobile network was down and he couldn't log on to his work account as a result. His employer says he needs to claim from you for his lost wages. How can he do this? Thanks.

  • magnuspc 😬💤 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@magnuspc) reported

    @Plusnet really bloody slow today. Awful.

  • joannadyson Joanna Dyson (@joannadyson) reported

    @Plusnet I live in Adderbury nr Banbury and signal has become v weak or non existent in my property in last 24 hrs

  • EllieUnleashed Ellie (@EllieUnleashed) reported

    @Plusnet Internet is down in DH6, has been since late last night, please help!!

  • tha_grim_peeper sarah johnston (@tha_grim_peeper) reported

    @Plusnet Hello Curtis, thank you for replying. Just to confirm, when my contract runs out, I’m not entering into another contract by paying the standard rate? As in can I cancel my broadband at anytime after that without fees?

  • SteelCity_ENT Mr Miran Pankhania (@SteelCity_ENT) reported

    @Ofcom @virginmedia @Plusnet Thanks. I have submitted an advisory form to make a formal log of my issue. I will have this investigated further if it is not resolved with a view to pursuing an independent decision from either of the bodies mentioned.

  • JasonYo28104704 stuck in the middle🇬🇧 (@JasonYo28104704) reported

    @TalkTalk Never again would I use your service. If you want good service switch to plusnet great UK call centre.