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Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near South Shields, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 20 days ago
Newcastle upon Tyne Internet 20 days ago
Sunderland Internet 29 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago
Blyth Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • GazPottsy
    G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LRuth1969
    LindaRuth1969 (@LRuth1969) reported

    @Plusnet HELP. I took over a plusnet line for paramedic students working long shifts then trying to complete assignments. I was told broadband would be live by midnight last Thursday . Then I receive email saying order cancelled.another stating it’s working. It isn’t working!

  • rachk_k
    RK (@rachk_k) reported

    @Plusnet I see the customer Service is as bad as the broadband service!

  • rgmcgee2
    Robert McGee (@rgmcgee2) reported

    @Plusnet I have been asked to upgrade my security to Norton by 30th June, but when I login to my account it says "software not ready for download yet". Please help.

  • LRackstraw
    Luke Rackstraw (@LRackstraw) reported

    @EE @darren_cullen Also, were customers of BT Mobile, Plusnet Mobile and Utility Warehouse also able to use this mast (given that they share network infrastructure with EE customers)?

  • g9nesis1
    g9nesis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@g9nesis1) reported

    @Plusnet What the hell is wrong with the mobile service in CV47 - Southam, Warwickshire? This is now 24 hrs down. Don't tell me it's my phone - I have two and neither connects. UNACCEPTABLE ! 🤬

  • kofiGyedu
    kofi Gyedu (@kofiGyedu) reported

    @Plusnet All is not well. I seem to have good network after 6pm and no or 1 bar signal during the day

  • Not_The_Brain
    Strawberry Squirrel🦄 🏳️‍🌈 (@Not_The_Brain) reported

    @Plusnet hiya. I've been trying to update payment information but I can't do so online, and the number give doesn't work!

  • cmclean_cm
    Charlotte McLean (@cmclean_cm) reported

    @Plusnet Hi, thanks for getting back in touch… signal is still poorer than it was. Only one bar on my phone now where I used to get three

  • HarbourAdam
    A742321 (@HarbourAdam) reported

    @virginmedia management …..thank you to your uk staff! There are some real good people who work for you but they are severely let down by your telephone system and “overseas” staff. Take a leaf from @Plusnet and use uk staff to provide all your customer service.

  • acidmag_uk
    James Barker (@acidmag_uk) reported

    @bt_uk Thank you for the quick response. Tried BT once more (that's THREE TIMES today) and got lucky - the agent understood the problem and is removing the marker. There is a training gap in your call centre, agents saying it was a @Plusnet mistake when it was theirs.