Plusnet outages and service status in South Shields, England

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near South Shields, England

The most recent Plusnet outage reports came from the following cities: East Boldon, Newcastle upon Tyne, South Shields, and Wallsend.

City	Problem Type	Report Time
East Boldon	E-mail	4 days ago
Newcastle upon Tyne	E-mail	5 days ago
Newcastle upon Tyne	Wi-fi	12 days ago
Newcastle upon Tyne	Internet	13 days ago
Newcastle upon Tyne	Wi-fi	13 days ago
South Shields	TV	23 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• 
  Lynn Dixon (@mouse5555) reported 15 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  Outdoorsey (@2012neil2012) reported 17 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  G:Potz (@GazPottsy) reported 25 minutes ago from Morpeth, England

  @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

• 
  Lizzy Robinson (@Lizzyr59) reported 25 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

• 
  Block & Bottle (@BlocknBottle) reported 37 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  stevegaish (@stevegaish) reported 44 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  Philip 👌🏼 (@fredspoon) reported 53 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  f_ar_co (@f_ar_co) reported 5 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

• 
  Alison Lees (@AlisonMLees) reported 6 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  Caroline (@CraftyGirl1460) reported 9 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 10 minutes ago

  plusnet sucks *** honestly

• 
  Jude Elms (@JudeElms) reported 11 minutes ago

  @Plusnet Sky routers used to connect to my WiFi extender and work just fine Your Plusnet routers are awful, spotty connection at best, at least 2-3 times I have to wait 10+ minutes to reconnect. Was promised same speed yet I received slower less reliable internet.

• 
  Flower Pot (@FlowerP79667758) reported 15 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Rockposer Dot Com (@rockposer) reported 16 minutes ago

  It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach

• 
  Rob Shelley (@ITVRobShelley) reported 23 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Nigel Hurneyman (@Nigelh7n) reported 25 minutes ago

  @WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?

• 
  Jason F (@jasonFr54781642) reported 26 minutes ago

  @Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet