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Plusnet outages and service status in South Shields, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent Plusnet outage reports came from the following cities: Gateshead, and Newcastle upon Tyne.

CityProblem TypeReport Time
Gateshead Internet 21 days ago
Newcastle upon Tyne Internet 22 days ago
Newcastle upon Tyne Internet 1 month ago
East Boldon E-mail 2 months ago
Newcastle upon Tyne E-mail 2 months ago
Newcastle upon Tyne Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Lizzyr59
    Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • GazPottsy
    G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • fredspoon
    Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • mouse5555
    Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • stevegaish
    stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobinWi56161978
    Abu al-Hinnā Yakub (@RobinWi56161978) reported

    @TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.

  • drink_the_wind
    drinkthewind (@drink_the_wind) reported

    @joclegg @plusnet I'm in ME8. They've told me its a major outage but will be fixed by 6.20 pm. That Downdetector is rubbish.

  • ITVRobShelley
    Rob Shelley (@ITVRobShelley) reported

    @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

  • Martyn_Lucas
    Martyn Lucas (@Martyn_Lucas) reported

    @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

  • WessexWy
    Wessex Wyvern (@WessexWy) reported

    @BasilTheGreat It's worse, if you have BT, EE, or Plusnet broadband with their router, part of YOUR bandwidth & electricity is used to help provide THEIR public WiFi network. (It's hidden in the Ts & Cs but you can opt out in your account settings)

  • Matt_Q_OnX
    Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported

    @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.

  • __Cappo__
    Just Me (@__Cappo__) reported

    @Plusnet are you trying to get rid of old F9 mail customers by lifting the spam filter? Been a customer for >25 years, the amount of junk mail I get these days, with the highest setting on your portal, is ridiculous.

  • sometimesyouwin
    Ad (@sometimesyouwin) reported

    @Plusnet So this isn't very clear. The link says that you offer a digital phone service. Is this correct or not?

  • WinthropStreet
    Winthrop Street (@WinthropStreet) reported

    I know this won't be news to anyone... but @Plusnet are ******* ****. Stay a million miles away, whatever you do. The most useless customer "service" it's possible to imagine.

  • rockposer
    Rockposer Dot Com (@rockposer) reported

    It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach