Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 12/30/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Barney666Simon Barney 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Barney666Simon) reported

    Having issues with my network this morning 😡 @Plusnet within the Southampton area. Website says no issues ❓ but clearly I have some. Even your plusnet app won't open

  • SamanthaRive Samantha Cox (@SamanthaRive) reported

    @Plusnet I can't sign in to mine or my son's mobile account - I've even just reset the password and it still won't let me in and has now locked the account - again. In the few months I've been a customer, I have not yet been able to sign in. Please advise. Samantha.

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    @Plusnet I have an Issue with leaving your broadband, well £186+ issues, and this is the only contact details that are not a phone number. Please respond.

  • Psydersuze soozer (@Psydersuze) reported

    @Plusnet have had no phone signal at home for over a month. Can yiu send me your terms and conditions so i can leave.

  • eLJaybud Lee Gibson (@eLJaybud) reported

    @RyanSlade20 @tescomobile That's on three's network, I moved from three to plusnet so I had the EE network as the three network was terrible. Sim only £10 for 30GB and unlimited on a one month rolling contract.

  • HSpiegl Helen Spiegl (@HSpiegl) reported

    @Plusnet my mobile phone signal is down so how do I call customer service to report? Do you have WhatsApp?

  • haywardollerton Abigail le Fleming (@haywardollerton) reported

    @Plusnet are there problems in Reading? I'm getting 9 mbps download and now nothing wi open at all. This happened last week too...

  • goglentw goglen (@goglentw) reported

    @eLJaybud @tescomobile @EE Thanks. But I’ve got a very bad experience with plusnet. I’ll normally go to anyone, but I won’t go back to them ever again. Thanks, though

  • AirtimeRewards Airtime Rewards (@AirtimeRewards) reported

    @siondoc Hey Sion 👋 Unfortunately we don't support Plusnet mobile at this time. We do hope to be compatible with Plusnet mobile in the future but don't currently have any ETA's, unfortunately. We'll be sure to keep you updated 📣

  • cdyckhoff Clare Dyckhoff ✨ (@cdyckhoff) reported

    @Plusnet having ongoing internet issues which is making wfh impossible. Have sent you a DM but this is day 4 of no internet - can you advise please?