Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 02/25/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • londontaxitx4 londontaxitx4 (@londontaxitx4) reported

    @Plusnet Plusnet still down when will be fixed

  • mcgregor_graeme Running for food (@mcgregor_graeme) reported

    @Plusnet What's the point? Your service is shite. Crashes at least twice a week yet every time we contact you we just get told there's no problem your end. Been happening for nearly a year and we can't wait to move to a different provider

  • londontaxitx4 londontaxitx4 (@londontaxitx4) reported

    @Lionel49 @Plusnet Yesterday 5ish crashed still not fixed phone line down too

  • AlbaFrancescut Alba Francescut (@AlbaFrancescut) reported

    @Plusnet My broadband is down since yesterday at 2 pm. I tried to call customer service multiple times but no answer. I need it to be checked ASAP before my work day starts today. I already sent you a dm.

  • Plusnet Plusnet (@Plusnet) reported

    @frances_moira Hi Moira, I'm really sorry to hear about the issues you have outlined above. I've looked into the account and sent an email regarding this, the open complaint has also been escalated into my personal pool to try and reach a resolution. - Curtis, Plusnet Sheffield

  • RebeccaBusiness Rebecca-Elaine (@RebeccaBusiness) reported

    @Plusnet hi my internet is down, tried rebooting and configuring online but no luck. Can you fix it ASAP please

  • KikiSparkle Kirstie (@KikiSparkle) reported

    @Plusnet my internet has been down for 3 hours now!!! What do I do?!

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet when will the Internet be back up? I’ve seen lots of people with the same problem today so I’m not the only one. Any updates would be appreciated

  • twig_mango twig mango (@twig_mango) reported

    @Plusnet Hi, having a really hard time resetting password for site - it just won’t click for me. Can you help? Happens a lot

  • carl_wheatley Carl Wheatley 🦢🐺 (@carl_wheatley) reported

    @Plusnet "as soon as possible" to acknowledge/respond to my support request on here is apparently 17 hours and counting so far