Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 12/10/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • julianjpayne Julian Payne (@julianjpayne) reported

    @Plusnet It's been active for nearly a year now. It's never been as fast as advertised

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @peter_beardshaw @Plusnet It’s the worst possible service 8 days no form of contact . I am out in the country with my mobile phone just to get a 4G signal

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @iamcrazydave @Plusnet They are not even trying to fix it so I’m off to Starlink Dave

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • julianjpayne Julian Payne (@julianjpayne) reported

    @Plusnet It's been active for nearly a year now. It's never been as fast as advertised

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • julianjpayne Julian Payne (@julianjpayne) reported

    @Plusnet It's been active for nearly a year now. It's never been as fast as advertised