Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 03/22/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • horseandhoof Horse and Hoof (@horseandhoof) reported

    @EmmitStrickland @Plusnet Hi there. I've checked the account and I'm really sorry for the issues you've encountered. As you say - a complete shambles. The only way we can proceed would be to give you standard broadband and then update this once there are fibre

  • RodBayles Rod Bayles (@RodBayles) reported

    @Plusnet No service in North Norfolk for almost a week now, what's going on?

  • Stubbs Stuart Grimshaw (@Stubbs) reported

    Anyone else having @Plusnet connection problems or is it just me?

  • Stubbs Stuart Grimshaw (@Stubbs) reported

    @MariaWhalton @Plusnet I went through the text bot thing by calling the support line, they reset … something… and it’s been fine since.

  • CalStronk Str0nk (@CalStronk) reported

    @Plusnet for the past 4 days now my WiFi is dropping out for around 2 minutes every 20 minutes or so and it seems I'm not the only one with this issue some assistance would be great fr

  • Plusnet Plusnet (@Plusnet) reported

    @bickypeg Thanks Peggy. I'm sorry to hear that it has been poor this whole time and I completely appreciate why you've decided to join another provider. Please let me know if there's anything that you'd like to discuss in the meantime. Regards, Emily Plusnet Leeds

  • cmdshiftfour Shaun Potter (@cmdshiftfour) reported

    @Plusnet not a fan of your mobile support - I keep losing signal today and the only way to get in touch with you guys is by phone…which I can’t do because I have no signal 😐 any live chat options?

  • upthevale81 Alastair 👍 (@upthevale81) reported

    @Plusnet hi, we've got an engineer coming on Monday to upgrade us to full fibre but our new router hasn't arrived yet 🤔 Will this be a problem? Will our old router keep working?

  • petejeffrey Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    @Plusnet hi, is there a problem with your network in Glasgow? My internet has been dropping off pretty much every few minutes since last night 😒

  • RodGray87 Fly Cup (@RodGray87) reported

    Hey @Plusnet , re. your "award winning customer service". Just called your customer support to be told I'm not even in a q and please call back later. In the meantime I'm overseas and stuck with no data.