Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 01/31/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @LittleG27383051 Hi there, sorry about the connection problems and not being able to log into the forums, I'll make sure we get all that sorted out. Can you drop us a DM with your username please? - Adam - Plusnet Sheffield

  • salchall Sally Challoner (@salchall) reported

    @MissyP187 @Plusnet Mine is awful too, cuts out all the time

  • mdlinch Martin Linch (@mdlinch) reported

    @Plusnet business account user, internet down in HD9, any known issues?

  • meta127 Name Not-Important (@meta127) reported

    @Plusnet Is everything OK in the CB6 area with the mobile coverage? I've been getting no signal to at best a faint 3G (H+) since lunchtime.

  • layladuncombe layla duncombe (@layladuncombe) reported

    @brando4games1 @Plusnet I'm in Wolverhampton and plusnet have confirmed there is a local issue and should be back online by 3.30am tomorrow 🙄

  • Sovoth Mark Hamilton (@Sovoth) reported

    @Plusnet our broadband has dropped out again. This is a regular occurrence now. The router light has turned orange. Is there a problem with Plusnet?

  • NamesOfLondon Phrases.for.Sale シ (@NamesOfLondon) reported

    @TeslaAndBitcoin PlusNet, £45 (~US$60) including phone line, all national calls any time of day & a fixed IPv4 address (£5 extra), up to 100Mb/s down, 25MB/s up, but really about 75/18

  • TempestStorm71 Tempest Storm (@TempestStorm71) reported

    @Plusnet what’s happened 🧐 internet is slow! Reasons?

  • ric_ako Ricako (@ric_ako) reported

    @Plusnet My connection has resynced overnight at a slower speed, despite the last sync speed been stable for around 3 weeks. Im guessing my sync profile has been limited for some reason, I would much prefer maximum speed and an occasional desync over this slow speed! plz help.

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported

    @Plusnet Any idea why my connection is terrible