Plusnet Outage Report in South Shields, South Tyneside, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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TheMaxxNotBinary
(@MaxxNotBinary) reported
@plusnet this is the second router you have sent me and it seems to have developed exactly the same fault as the first. Regularly dropping service and requiring a restart. What is the fix?
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David Wilson
(@fatboy_no8) reported
@Plusnet If be happy getting the service I pay for, clearly this is too much to ask? Perhaps @BBCWatchdog might like to look at this? Plusnet blame Openreach, Openreach blame Plusnet. I can't complain to Openreach (although someone at Plusnet said I could and had to). Pity the consumer
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Adam Beesley
(@Adrbees1) reported
.@Plusnet No response? Typical of such a poor company with inept customer service.
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bookgirl999
(@bookgirl999) reported
@Plusnet Hi, would you please be able look in to a mobile billing issue as I'm struggling to get through on the phones? My plan's changed but I'm still getting charged the old amount. Not a huge difference but it is incorrect.
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Carly Whitewood
(@carly_whitewood) reported
It also left us with no internet as they/@VodafoneUK didn’t cancel our cancellation with plusnet. I work from home & am self employed so this is pretty annoying. Vodafone kindly let us use a dongle for free for now but it’s not the best signal so I’m struggling. @CityFibre
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Rich Allen
(@RichfromSheff) reported
@ConstableChaos Even Sky aren't perfect, I went with them 4 months ago after ditching Plusnet (thanks to their annoyingly **** customer service drones), requested to keep the existing landline number, and they gave me a new one, which I recently had to change again.
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Plusnet
(@Plusnet) reported
@mc_steveo87 Hi there, sorry to hear you're having trouble with the connection and for the delayed response. Are you still having this issue or is everything working ok now? - Curtis, Plusnet Sheffield
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Peter Duckett
(@PeterJDuckett) reported
@Plusnet Can you tell my why my account seems to be frozen when I log in? With the following error msg that a "phone order is in progress" I have been with you for over three years where has this come from, possible fraud? PS your website chatbot is crap chat to a human?
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Plusnet
(@Plusnet) reported
@SmilingClare Hi Clare. I'm so sorry for the delay in getting back to you and that your dad was without service. It can take up to midnight on the switching day for the port to complete. Is his service now working or is he still having problems? Regards, Emily Plusnet Leeds
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John Firth
(@Jockfirth) reported
@Plusnet on holiday. App won’t work/sign in. Reset password twice. Still won’t work! #FirstHurdleFail #fail #FirstWorldProblems