Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 01/13/2026 15:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • csmith87uk Chris Smith MCCT (@csmith87uk) reported

    And again @Plusnet. Why is your service so temperamental? It goes off for 30-60 seconds then comes back on fine but it interrupts anything you are doing!

  • LedburyJonathan Jonathan Ledbury 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LedburyJonathan) reported

    @Plusnet You don't help anyone. You witter about trivia. Plusnet could be a little cheaper if it didn't waste money on your salary

  • itzmilxs miles (@itzmilxs) reported

    @Plusnet my internet has been terrible for the last 3-4 days can you look in dms

  • csmith87uk Chris Smith MCCT (@csmith87uk) reported

    @Plusnet why have had I several disconnections today and in the last week or so when my previous supplier never went down at all? Is there an issue in Basingstoke?

  • TheMightyTRex3 TheMightyTRex (@TheMightyTRex3) reported

    @emrellis @Plusnet Getg over yourself You don't talk for everyone. You might like to moderate that "I am better than you" attatude and **** off. I have never had one issue with them for 6 years Therefore your opinion on what everyone else think is a load of bollox.

  • _Bythar Conor Kerr (@_Bythar) reported

    @KennedyDiarmuid @Plusnet Sorry to hear about your troubles. I've heard a few horror stories about their service.

  • edgeyno1 mark edge (@edgeyno1) reported

    @Plusnet hi my username is futurityfood, I haven't got a clue what's going on as nor do u as I've rang and spoke to u so either switch me on or cancel, plus correct last bill if u reconnect me if not check ur side and just cancel please,

  • OWestbrookian Old Westbrookian (@OWestbrookian) reported

    @Plusnet broadband down in S36. Please advise....

  • unogemini Jabber 👉🏻💥 (@unogemini) reported

    @Plusnet Hi there, I've just received an email about this bill and pending payment: 'We'll soon be taking a payment of £15.81 for your service. This will leave your account on or after 26th July 2021.' Would you mind confirming? I was told the first month would be free. Thanks!

  • nat1811 Natalie Morgan (@nat1811) reported

    @Plusnet Just so you are aware, I never received any phone call either yesterday or today.