Plusnet Outage Report in South Shields, South Tyneside, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blyth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Holden
(@HoldenMadickie) reported
Could @Plusnet get their **** together and have consistent information across email, helpline and website? Oh and just tell me something instead of tell me to wait an hour in another ******* call. Award winning my ***.
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Mama Belikin
(@lasydaisymoo) reported
@Plusnet Thanks. More than 5 days later I still have no internet or phone line, which is very frustrating and inconvenient. Also frustrating is that I have to phone your customer service every day for an update. Is there no system in place for you to keep me updated?
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TheGoodBuck
(@TheGoodestBuck) reported
Home from work. Factory reset the BT Smart hub, ran diagnostics, it says it's fine, internet unavailable. Ran the Plusnet diagnostic bot, it says the line's fine. Refreshed the connection. Done. Line is peachy it's your kit that's at fault. Did the router again. Still **** all.
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Matt Dilks
(@MattyDilks) reported
@Plusnet Wondered if I can get your help on something?
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Chris
(@ChrisRSlade) reported
Hi @Plusnet can you tell me if the outage in SE21 has been resolved yet please?
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Robbie
(@RobbieMay30) reported
Day 41 and still no service from #plusnet or #openreach . 10 missed deadlines to restore service and no explanation as to why this is taking so long. Plusnet say there’s nothing they can do and Openreach tell us to speak to plusnet. Disgraceful customer service.
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Jenny Griffiths
(@historytastic) reported
@AaronTeamEC @virginmedia been with Plusnet for about 20 years now I think. No complaints - very good customer service.
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emma powers
(@emmapowers16) reported
Does anyone else have terrible service from @Plusnet ? It seems to take forever to get a WiFi problem resolved 😔
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lindsey robson
(@linzosmalingos) reported
@Plusnet Can you please provide me with an email address to send an urgent complaint? Your webpage only allows 400 words and my complaint is alot longer than that 😫
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Sian Elin
(@SianElin_PT) reported
@MartinSLewis Sky are the worst to haggle with! I spent an hour and a half haggling with Sky, and the best they could do was £15 on top of what we were originally paying! In January Sky wanted £150 a month!! No chance! Now with Plusnet, and paying £32 a month!! Much better speed too!!