Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 03/18/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth and Washington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet

Community Discussion

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Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Theallseer97 Jenson (@Theallseer97) reported

    @Plusnet My WiFi keeps dropping and has done for the last 2 weeks adt random intervals and varying times. If I wanted rubbish WiFi i would have stayed with TalkTalk. Please fix this.

  • iNemesis__ Dan // Nemesis (@iNemesis__) reported

    @Simon_V_RadioDJ @Plusnet I'mma go with a company I can get 900 down 600 up for £40

  • jonnymasters_ Jonny Masters (@jonnymasters_) reported

    Our new @virginmedia WiFi has already stopped working. It has only been in for 7 hours. I cannot find help anywhere online. So far, I think I should have remained with @Plusnet. #Internet #WiFi #usingdatacoswifiisbroken

  • rejones92 Richard Jones (@rejones92) reported

    @Plusnet your adviser told me you’ll be introducing WiFi calling on your SIM only service - when will this be?

  • bodgeratheart phil shard (@bodgeratheart) reported

    @merriemede @Plusnet Let me know your secret!! I've been trying to get through on the phone and got bored of the bad on hold music after 32 minutes, 44 minutes and 20 minutes

  • NaturemanV NaturemanPhotoVideo (@NaturemanV) reported

    @Plusnet My broadband has been down for days now. Plusnet, via Facebook, told me it would be working within three days but it isn't. What to do now?

  • welshie_girl_ welshie_girl (@welshie_girl_) reported

    Really pissed off with @Plusnet right now! I've been having issues with my broadband for over a week and was told it was resolved. Now on my last day I'm unable to say goodbye to colleagues due to no Internet! 🤬😡

  • AndyKey45713388 Andy Key (@AndyKey45713388) reported

    @Plusnet hi, I moved my broadband services over to you but I haven’t received my £50 voucher yet ? Can you help ?

  • janebryant59 Jane Bryant (@janebryant59) reported

    @Plusnet I have reported a fault on my landline. My mobile phone battery is broken and won’t charge and I have been advised by your team to contact you on social media because this old mobile phone can’t take calls.

  • DavieIrwin Davie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 📸 (@DavieIrwin) reported

    @Plusnet vulnerable elderly Mother in law's broadband down for 40 days, f-o-r-t-y daaays. This was back in August. You have since confirmed that through the compensation scheme she is due £377.94, confirmed on the 21st of November. Still no sign of the cheque. #Shambles