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Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near South Shields, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 11 hours ago
Newcastle upon Tyne Internet 21 days ago
Newcastle upon Tyne Internet 21 days ago
Sunderland Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • GazPottsy
    G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555
    Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisatyeart
    Chris A Tye Art (@chrisatyeart) reported

    @RLDToo @plusnethelp Tried that - doesn’t seem to work. Also tried on MacOS/iOS/Linux/Win 10 - dead on all of them… until I switch to mobile data. Seems like a Plusnet issue.

  • harrisimo
    Brian Harris (@harrisimo) reported

    I like @plusnet but their email provision and webmail service is truly, truly dire. Not improved AT ALL in over 10 years. Went a few MB over the storage limit and they wiped my *entire inbox* overnight. Only way to restore it? Post a request on their community forum. Madness.

  • DJWidenose
    Widenose 🇺🇦 (@DJWidenose) reported

    So, having to wait over 2 months to get my broadband activated by @Plusnet they have the audacity to email me informing me that prices will increase by approx 15% from April - before I even start receiving the service I signed up for! #ThatllNOTdo #Plusnet

  • davedpg
    David Edwards (@davedpg) reported

    .@plusnet used to be amazing, now they are just shocking, anything I stream has the quality of a potato. I'm ready to bet I won't get through the #SaudiArabianGP without the connection going down

  • nealo88
    Neale McGeever (@nealo88) reported

    @Plusnet are your services down in the NE37 area?

  • Plusnet
    Plusnet (@Plusnet) reported

    @Takski I'm really sorry you feel this way, where possible we always want our customers to have the best deal. What I can do for you is organise a call back from our Customer Option Team. -Curtis, Plusnet Sheff

  • LucidUK29
    Lee McCrudden (@LucidUK29) reported

    @Plusnet my WiFi connection is so poor, the last few days connection is around 33mps what is going on? Fibre-optic my arse

  • esjayt1
    esjayt (@esjayt1) reported

    @Plusnet no network coverage today. Is it me, or is it you?

  • hannahfox83
    Hannah Fox (@hannahfox83) reported

    Can someone at @Plusnet tell me what is going on w/ my internet? Was supposed to be connected on 17th, it's now 21st, & still waiting. Apparently it's a BT Openreach issue, but nobody at @Plusnet can be bothered to tell me what's happening unless I ring them. So disappointed.

  • Tim_Hackett
    Tim Hackett (@Tim_Hackett) reported

    @Plusnet Luckily 999 still worked as an emergency number with no signal for her.