Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 12/02/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mikos Mike Carter (@mikos) reported

    @Plusnet My internet connection is running at a quarter of its usual speed this week. Can you help?

  • McDougallSophia Sophia McDougall, MSt (@McDougallSophia) reported

    @Plusnet You sent an Openreach engineer who said it was a Plusnet problem. Your colleague said it was impossible to do anything until they received this information from him formally and you would contact me. It's now been 24 hours and nothing from you. No internet all week.

  • greenster43 Andrew Green (@greenster43) reported

    @Plusnet I'm a new sim only customer who's porting across. You've ported my number but I still don't have a sim? Help as I'm now without mobile coverage 🤬🤬🤬

  • LSR_1975 Louise Simmons (@LSR_1975) reported

    Will be terminating contract effective immediately. Do not believe the customer service ratings. Plusnet do not care about customers at all. #worstcustomerservice # 2/2

  • danthepenguin Daniel Bain (@danthepenguin) reported

    @Plusnet hi our shop is having internet dropping out every two mins - have to reset router but goes straight away. Any problems in Tn8 5nr?

  • McDougallSophia Sophia McDougall, MSt (@McDougallSophia) reported

    @Plusnet You're saying it was correct for nobody to call me for the now more than 24 hours since I told you the problem was still there?

  • Nokiunia Dorota (@Nokiunia) reported

    BT internet& landline down, Plusnet down, Virgin &O2 mobile down Sky internet seems to be doing ok

  • lemonjellii Paul Garner (@lemonjellii) reported

    @Plusnet Hub 1, but it's been causing intermittent problems for about 12 months

  • Greens117 Greens (@Greens117) reported

    @Plusnet hey when are you going to match #skybroadband new ultra speeds ? I can get 500mb down with the compared to your 66mb I don't really want to leave 👍

  • OscarAcoustics Oscar Acoustics (@OscarAcoustics) reported

    @Plusnet our internet has been down since 6pm last night. What number can we reach you on? The numbers on your website are not recognised. Thanks!