Plusnet Outage Report in South Shields, South Tyneside, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.

City	Problem Type	Report Time
Wallsend	Internet	17 days ago
Newcastle upon Tyne	Internet	21 days ago
Newcastle upon Tyne	Internet	24 days ago
Newcastle upon Tyne	Internet	26 days ago
Newcastle upon Tyne	Internet	27 days ago
Newcastle upon Tyne	Total Blackout	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• Outdoorsey (@2012neil2012) reported 2 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• G:Potz (@GazPottsy) reported 15 minutes ago from Morpeth, England

  @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Asad Mustafa (@SenseiAsad) reported 8 minutes ago

  @Plusnet Thanks, internet is still down, is there an updated estimate on this?

• Paul (@AlexEDarko) reported 11 minutes ago

  @Plusnet have you got some connection issues in Renfrewshire right now? I’ve restarted my router twice now and nothing seems to be working.

• Mark (@Trekky2012) reported 12 minutes ago

  @onevoicesinging @Plusnet Problem is they only have 1 router and it’s rubbish. Supposed to get up to 76mb which is ok on wired connection but generally only get around 30mb on wireless 👎

• Plusnet (@Plusnet) reported 15 minutes ago

  @thatfkingguy Hi there, I'm sorry to hear about this. If you're still having the same broadband issues, please send across your Username via a DM so we can look further into this. - Curtis, Plusnet Sheffield

• Darren Scothern (@Autist_Writer) reported 16 minutes ago

  Trying to order broadband online for my new flat. Plusnet only install Mon-Fri office hours. *cancel* BT want me to commit to paying before choosing an installation date, FFS. *cancel*

• Plusnet (@Plusnet) reported 18 minutes ago

  @AmyLovesCats Hi Amy, I'm sorry to hear about this. If you're still experiencing this issue, please send across your Username via a DM so we can look into this further. - Curtis, Plusnet Sheffield

• Sophia McDougall, MSt (@McDougallSophia) reported 18 minutes ago

  @Plusnet Internet went down late last night. This morning all claimed to be fine: lights blue, supposedly connected, but couldn't get online, except, intermittently, YouTube. No fix I tried worked.

• Glyn Halliwell (@GlynHalliwell) reported 20 minutes ago

  @Plusnet I'm struggling to make phone calls. My number ported 5+ days ago and worked initially, now not working today

• Plusnet (@Plusnet) reported 20 minutes ago

  @OwenRatcliffe13 Hi Owen, I'm sorry to hear about this. If you're still having issues, please send across your Username via a DM please. - Curtis, Plusnet Sheffield

• Peter James Morgan (@MjphotoInfo) reported 21 minutes ago

  @Plusnet outage at home teams calls scheduled and I can’t get through to your team? Tried the troubleshooter which suggests calling you - how???