Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 05/15/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Cramlington and South Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Rhianmusic Rhian Owens (@Rhianmusic) reported

    @Plusnet Part 1 - Hi I’ve been without broadband since this morning and the technical team have told me that it’s a server outage in my area and that BT have been notified but it could take upto midnight to rectify the problem, I am working from gone at the moment

  • cole_eliot Eliot Cole (@cole_eliot) reported

    @Plusnet My streaming on all web services and (smart tv and tablet) apps has been terrible over the past couple of weeks despite rock solid connectivity, large file DLs, and high average speeds for my package (upper 90th%). Please raise an incident ticket for this and DM me.

  • Rob__Daniels Rob 🦈 (@Rob__Daniels) reported

    @Plusnet any issues with internet in CT5? Been on and off both today and yesterday

  • zoezoe24445845 mom x♡x (acc hacked) (@zoezoe24445845) reported

    @Plusnet cannot sign in cannot get thro to c services an automated computer voice cuts into the call

  • AdamRajeesh Adam "Punjabi Rajeesh" Simpson (@AdamRajeesh) reported

    @Plusnet go **** yourselves

  • mattypoop Matt Ester (@mattypoop) reported

    I think it’s ridiculous how @SkyUK couldn’t waive a £20 setup fee for me as a new customer to only HALF match the deal i would get with @Plusnet, but instead tried to upsell me a tv package I don’t need to remove the setup fee. Not great for a new customer @SkyHelpTeam

  • Sienna106310 Sienna Violet (@Sienna106310) reported

    @zoezoe24445845 @Plusnet Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Yes and he was supposed to call me last week to discuss it but couldn’t be bothered so I called several times to chase and get some answers but he was never available and ignored two call back requests

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Hi, our Internet has been down for a few hours. Tried the usual things. Is there a way of finding out if there are issues in my area? Thanks

  • minikaz74 KAREN WRINGE (@minikaz74) reported

    @Plusnet Internet problems in Edinburgh, do you have any notifications on it please ?