Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 12/22/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rktecture Ralph Kent (@rktecture) reported

    @JoeTyePR @Plusnet Yes. Broadband down & Plusnet site also down on mobile internet. I assume they are having some major issues atm..

  • AndrewGalvin14 Andrew Galvin (@AndrewGalvin14) reported

    Just to add to the voices, my @Plusnet is not working, blue light no internet- not great when working from home!

  • haywardollerton Abigail le Fleming (@haywardollerton) reported

    @Plusnet no Internet, which seems to be a general problem- how long until it's fixed? And how about a message on your homepage?

  • AndrewGalvin14 Andrew Galvin (@AndrewGalvin14) reported

    Just to add to the voices, my @Plusnet is not working in Portsmouth; blue light no internet- not great when working from home! #plusnet

  • wanderingferro Christian Ferro (@wanderingferro) reported

    @Plusnet How am I supposed to contact customer support by call when my SIM isnt working? I've been trying for over two days now and I still havent had a response.

  • elsa_peter Peter and Elsa (@elsa_peter) reported

    @Plusnet No thank you...you will only try to get me to get a new contract with Plus et which I will never ever will...total lack of understanding!

  • nvh65 Mike W (@nvh65) reported

    Down in #leamington-Spa #plusnet

  • CassiePurchase Cassie Beaumont (@CassiePurchase) reported

    @Plusnet all wireless devices have been disconnected from our hub2 router. Tried turning off/on, reset button and nothing is working. Can see the network available but can't connect, help please 🤯

  • lowenergygirl mimi (@lowenergygirl) reported

    @robin_parker @xrachelizabethh @Plusnet same :)) looks like it’s down

  • codemon18429317 codemonkey (@codemon18429317) reported

    @jayrayner1 @virginmedia Only 15 minutes?! Just think yourself lucky you're not with Plusnet. Talk about abysmal customer service!