Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 03/24/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth and Washington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CaperAntagonist spooky ghosty goblin 👻 (@CaperAntagonist) reported

    the person on the phone said "great I'll put a note on your account". TURNS OUT THEY NEVER DID! So now I have collection agencies harrassing me (sent me 6 texts and emails in the past 4 hours). I called Plusnet to ask why this is happening...

  • Mad_bants Harry Jones (@Mad_bants) reported

    @plusnethelp @Plusnet my WiFi has been down for the past 4 hours what the hell is going on?

  • SimonButcher76 Simon butcher (@SimonButcher76) reported

    @Plusnet is there an issue with your website? I requested a password reset several hours ago via your website but no email has come.through?

  • ben_wilkinson_b Ben Wilkinson (@ben_wilkinson_b) reported

    @plusnethelp Hello, can I ask for a refund of the £170 I had to pay you for ending our service. "Money for nothing? Yes please" said plusnet, rubbing hands with imagined riches. "How will we buy food this month?" said Edith. "Don't worry pet, we'll manage, somehow" - Fred

  • Meet_Multi 👑King Multi👑 (@Meet_Multi) reported

    @Plusnet @IM_org Why is my wifi down yet again!?! Im starting this i need a new carrier

  • CrazyDogStephen Stephen (@CrazyDogStephen) reported

    @allyc375 @Plusnet Seems like standard service from @PlusNet. Mine drops all the time, but I was told it's normal to drop 3 times in a 24 hour period/6 drops in a 72 hour period! Customer 'Care' don't help.

  • taratara77 Tone (@taratara77) reported

    @Plusnet @IM_org Why promote Safeguard when it does not work. There are loads with the same problem on your Community Forum. No websites are getting blocked neither by Category or by adding your own. Porn can still be accessed even though it is blocked

  • CaperAntagonist spooky ghosty goblin 👻 (@CaperAntagonist) reported

    Plusnet are such complete garbage. So glad I left. I can't update my payment details online to pay my final bill, I called to pay on the phone and they told me their system was down so I couldn't, I called back a couple weeks later to say I'd be paying at the end of the month,

  • LawsonJenni jenni lawson (@LawsonJenni) reported

    @plusnethelp after spending £210 on mobile data over the last month while Plusnet is down, you now suggest I spend £35 on a router? Seriously

  • CorkyBottle Corky (@CorkyBottle) reported

    @stillawake @plusnethelp I have had @plusnet for several years and always found them great value. Just recently, similar to yourself I am experiencing similar issues with speed also dropping off for a few minutes. My phones sometimes will display 'incorrect password' then without any change, log back in.