Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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The latest reports from users having issues in South Shields come from postal codes NE33.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 04/27/2024 08:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Washington, Cramlington, Sunderland, Chester-le-Street and Whitley Bay.

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City Problem Type Report Time
United KingdomHebburn Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LilyAnnabelFox Lily Fox (@LilyAnnabelFox) reported

    @Plusnet you don’t seem to have a way for me to respond to your email. It relates to issue 218822431. Please let me know how I can respond ASAP - it’s frustrating!

  • mikekear Mike Kear (@mikekear) reported

    @HelloFromMarcus @plusnethelp inclined to agree atm. my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • Plusnet Plusnet (@Plusnet) reported

    @HelloFromMarcus Hi Marcus, I'm sorry to hear you're unhappy with our service. Can you please provide us with some details on the situation, so we can look at what we can do to help? -Tony Plusnet Sheffield

  • jermyn55 Paul Jermyn (@jermyn55) reported

    @Ofcom @Ofcom have a word with @Plusnet as this is not possible on their network.

  • mikekear Mike Kear (@mikekear) reported

    @Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • Charlie26174534 Charlie Cole (@Charlie26174534) reported

    @HelloFromMarcus @plusnethelp There are turds floating down the Thames that are worthier than Plusnet.

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @Plusnet Engineer booked for tomorrow but possibly pointless if it is a national outage. Problem started at 11.14am.

  • mikekear Mike Kear (@mikekear) reported

    @Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • MCY1X 💙 Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️‍🌈 (@MCY1X) reported

    Dear @Plusnet As a soon to be ex-customer, I shall be telling everyone I know how my #broadband has suddenly got substantially worse since I told you I was changing providers. I shall also be changing my Mum’s provider too, and neither of us will ever come back to you. #PlusNet

  • In2townmagazine Lincolnshire News & Lifestyle (@In2townmagazine) reported

    If you are thinking of moving over to @plusnet then don't. It is the worst service you could possibly use. The customer service is just as bad as the broadband. Purchasing plusnet will be the biggest mistake you will ever make