Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 11/06/2025 00:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWhitley Bay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MatteoGirling Matteo 🦄🙂 (@MatteoGirling) reported

    @Plusnet I just got off the phone with your customer service line, who weren't very helpful.

  • lyorkie74 andy (@lyorkie74) reported

    @Plusnet Hi. It’s an intermittent issue. It happens on both iPhone and iPad

  • robjbatchelor Rob Batchelor (@robjbatchelor) reported

    @Plusnet I’m having ongoing intermittent issues with the signal from my wireless router. Tried the self-help stuff on the website - how can I tell if it’s faulty?

  • GeekByteUK Geekbyte (@GeekByteUK) reported

    I've been with @Plusnet for years now & tbh, it's been a damn fine service & run without issue, but once your "new customer only" deal runs out, you're scuppered like the rest. Even having mobiles with the same company does not garner you any more interest. Time to switch maybe

  • eddiemcgarrigle Eddie (@eddiemcgarrigle) reported

    @DavyStreams @Plusnet I was previously with Plusnet and while the Ethernet connection was stable, WiFi was terrible. Back to BT for a more stable connection but given its the same company, it doesn’t make sense.

  • davidn_clare David Worthington (@davidn_clare) reported

    @Plusnet our broadband speed is so slow it is unusable, please help

  • backagain08 RogerPlant (@backagain08) reported

    Get this. Openreach engineer called after Plusnet arranged visit to fix broadband. He failed to fix problem and also broke our phone line. Plusnet support would not help today. Openreach not contactable. We are left high and dry and worse off than we were. @Openreach @Plusnet

  • nigerundayo321 BABAOY (@nigerundayo321) reported

    @Plusnet This WiFi is so bad really slow and unreliable

  • davidn_clare David Worthington (@davidn_clare) reported

    @Plusnet Engineer arranged for tomorrow, we will see how he gets on, but to be honest, your service sucks

  • ChimpPowered Rocket Powered Chimp Games (@ChimpPowered) reported

    @Plusnet Try FIXING your mobile phone service before you go, it's broken AGAIN! Third week in a row, have your broken and repaired phone masts BROKEN again? NOT HAPPY with your service!