Plusnet Outage Report in South Shields, South Tyneside, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Mills
(@mrsmills) reported
@plusnethelp shockingly #badservice from @plusnet, moved into new house a week ago, wifi only available in one room and drops out non stop. Called to cancel and you want me to charge me £130 for your bad service!?! Awful
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Mike Briggs #FBPE #RejointheEU
(@m1kebriggs) reported
@EveryCountry @bt_uk @Plusnet ....believe they are BT rebadged but never had a single issue they didn't solve immediately...really good telephone support...
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1vorBigun
(@1vorBigun) reported
@Plusnet When is customer service going to tell me why you have deleted all my emails on 3 accounts and given my password to the dark web You have ruined my internet security and on line banking My account details and passwords are being sold on the dark web now who else got don
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Joshua Keenes
(@joshkeenes) reported
@plusnethelp @Plusnet hi, my internet randomly cut out dead on 1am tonight and I haven’t been able to get it online since with various reboots, restarts etc. Can you please resolve ASAP as I work from home. Thanks.
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Ed Miliboob
(@EdMiliboob) reported
Do @Plusnet have a customer support email address? Don't fancy spending 45 minutes on hold waiting for them to do me proud.
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theblubster 🇬🇧🏴
(@theblubster) reported
@Rob_J_Frost That's why I kicked them into touch. Bloody useless. The extra download speed isn't worth all the crap you have to go through to get a deal. I've switched to Plusnet fibre. Cost me £70 to have a new line in but that equates to 2mths VM and I'm now saving money as a consequence.
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Adam Green 💙
(@Adam9Green) reported
@larsselleth @SkyHelpTeam Openreach issue affecting most of Saddleworth. Plusnet advised us that Openreach were aiming to repair by 1000...
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Jᴏɴ
(@jonmgriggs) reported
The more I think about this the angrier I get about it. All it would have taken is one email with a confirmation of the date in and all of this could have been avoided. To say "it's done now, hotspot using your phone" is not good customer service, @Plusnet, it's really not.
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yasir
(@Caz1987C) reported
@Plusnet internet been out all day. Why am I paying for this?! Have tried all reboots that u tell us to. It is your problem.
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Jayde Wolpert
(@JaydeWolpert) reported
@Plusnet your service is horrendous. You promise certain speeds and when you don't provide those speeds, I must pay £65 for an engineer to come out. Why must I pay when you are not providing the service??!