Plusnet Outage Report in South Shields, South Tyneside, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James Dawson
(@JamsDawson) reported
@steviejb87 Thats what we are on now FTTC then copper to the house. We just moved from BT to plusnet because we were paying 75 a month for 70 down which was too expensive but plusnet was a **** idea terrible service. It surprising though for such a developed country to still be using copper
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swapnil rane
(@swapnilnshilpa) reported
@plusnethelp - very bad speed and that's too when some important work to be finished. I am fustrated with the internet speed , it's 0.01 , 0.36 Mbps and following up with customer support , I want to leave plusnet , okease help me to end contract without exit fees.
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Katherine Franklin
(@FranklyWrites) reported
@Plusnet my internet is down across all devices despite the hub being blue. Are there any faults at your end? I can't use your troubleshooter because we don't have a landline.
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Roswald Walton ❤️🧡💛💚💙💜❤️⚧️
(@RoswaldWalton) reported
I need to call plusnet to get the interim password to get updated to my actual password so I can sign in. But my landline phone hasn't been charging for long enough to make a phone call, my only Internet access is through my mobile phone so I'm waiting for the phone to charge.
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The Absinthe Affair & Steampunk 2021
(@AbsintheAffair) reported
@plusnethelp New mobile nomber given @plusnethelp - Sat with mobile for 24 hours awaiting call - @Plusnet claimed called to no response - Call log shows they did NOT call - Number/phone checked with NO issue found - Siting awaiting call back - Beyond incompetent 😡 - Seeking legal Action! 🤬
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Sweets of Gartang
(@sweetsgarstang) reported
@plusnethelp @OpenreachHelp Plusnet what a crap company letting down a disabled person 3 times now leaving them without internet in there new premises. #rubbishcustomerservice
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Franlow
(@Franlow4) reported
@Plusnet Help when it's needed? Called customer services (as LiveChat not working) and ended up putting the phone down. Rep was the most rude, unhelpful and sarcastic C.S rep I've ever come across.
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Adam Pooley
(@apbmth) reported
@plusnethelp @Plusnet seems like you guys are having DNS issues. Changed my dns server on my devices and all is good. Rebooted prior.
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Def Bond
(@DefBond75) reported
@Plusnet new customer here, called support and said that No internet and an engineer might come tomorrow... Not happy about the result.... No empathy shown... Bad start....
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Michael Gammond
(@3wheelerone) reported
@plusnethelp I don't know any private details , just how badly the community Service have been treated by Plusnet