Plusnet

Plusnet Outage Report in South Shields, South Tyneside, England

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The latest reports from users having issues in South Shields come from postal codes NE34.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shields, South Tyneside, England 03/31/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Cramlington, South Shields and Gateshead.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex____o Alex__&*) (@Alex____o) reported

    @Plusnet Hi, I'm having landline issues - troubleshooter shows no issues but I still can't make or receive calls: a little confused.

  • rillion9 Tim (@rillion9) reported

    @Plusnet Hi, the problem (whatever it was) has been been resolved. It was just frustrating that I couldn't acccess the internet at the time and I couldn't see anything wrong on my part.

  • MichaelOFarrel6 Michael O Farrell (@MichaelOFarrel6) reported

    @Plusnet my broadband is dropping out with increasing frequency again! It took at least x 6 engineers visits to resolve the issue last time, is there anything I can do to resolve this issue?

  • littlemsgooner Hazel (@littlemsgooner) reported

    Anyone else having a problem with @Plusnet mobile service?

  • HelenLGateley HLG 🕷 (@HelenLGateley) reported

    @Plusnet - we can’t get through to customer service

  • Plusnet Plusnet (@Plusnet) reported

    @DamianPHughes back to normal or are you still having any problems? Regards, Emily Plusnet Leeds

  • edwinrmasters Edwin Masters (@edwinrmasters) reported

    @Plusnet Is there a problem with customer services phone. I dial but it doesn't ring?

  • belindaheys Belinda Heys (@belindaheys) reported

    @Plusnet Hello - I can't get through to the customer service number. Is it out of service? Is there another number I can call? Many thanks, Belinda

  • GrayskullJeff Jeff Grayskull (@GrayskullJeff) reported

    @Plusnet do you not offer roaming on your network? I'm going on holiday next month and can't find anything at all about packages that allow me to use my phone abroad. It's a shame to have to leave you because you're actually good value, but i need to use my phone abroad.

  • SallyAbbott3 Sally Abbott (@SallyAbbott3) reported

    @Plusnet hi, my internet keeps going down. It’s a new hub. Any suggestions? I keep turning it off then on again. Ta