Plusnet Outage Report in Smethwick, Sandwell, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Wolverhampton, Kidderminster, Redditch, West Bromwich and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Total Blackout | |
| Kidderminster |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Simon Leason
(@sileason) reported
from
Cheslyn Hay, England
@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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lisa barnes
(@lisabar52272585) reported
from
Tamworth District, England
@Plusnet Broadband down for 2 days and i work from home when is this being sorted ????
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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KIER STARMERS LEFT KNEE
(@KierKnee) reported
Dear plusnet, can you look at my speed plz... Its really slow ta
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depicus
(@depicus) reported
Broadband is back, now to move provider as the service from @Plusnet (now owned by BT) was ******* awful to non-existent
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Iain Weir
(@IainWeir5) reported
@Plusnet Oh how you've let me down, I have never seen my nearly 90 year old dad as down as this, seeing him with his head in his hands looking like hes about to cry is heartbreaking. Stopping their services 3 weeks prior to the agreed date, mid housemove is horrible, zero help offered
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richard myers
(@ric_myers) reported
@Plusnet are there any maintenance works happening in Doncaster? My broadband has cut out 2 mornings in a row now. Done all checks and everything else is fine. Making working from home very difficult.
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Matthew Chirgwin
(@Chirgwin34) reported
@plusnet @plusnethelp any known issues in Eastleigh? Keep seeing the DSL going down/being cut this morning
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Bioregion Birmingham
(@BioregionBrum) reported
@KateSlaterPR @Plusnet Exactly the same experience. @Plusnet total garbage. Nobody answers the phone, nobody knows what's going on when they do answer the phone. Pulling my hair out trying to get it sorted.
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Tom Pollak
(@TomPollak7) reported
Hello @plusnethelp my brand new @Plusnet internet service is not working, do I need to contact you to fix it? Or will you contact me and fix it?
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ashir
(@devenir28) reported
@plusnethelp Hello I've contacted three to ask why my number hasn't been transferred over properly, said to contact my old provider and get them to unlock the network. None of my calls (like to plusnet) are going thru properly. Can any1 help??
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inkabuz
(@Andy39754599) reported
Cant wait for my contract with @Plusnet to end! Over 3 weeks of trying to get Internet speeds sorted out and still nothing! Yet if my payment is 1 day late the email gets send and service cut off! What a joke!
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Ross
(@Ross91766188) reported
@Plusnet No am not watchin since my internets been of since friday and plusnet seem to be world leeders in not fixin problems..45mins on hold everytime i phone to