Plusnet

Plusnet Outage Report in Pool, City and Borough of Leeds, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pool, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pool, City and Borough of Leeds, England 02/16/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pool, City and Borough of Leeds, England

The most recent Plusnet outage reports came from the following cities: Bradford, Keighley and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBradford Internet
United KingdomKeighley Internet
United KingdomBradford Wi-fi
United KingdomLeeds Internet
United KingdomKeighley Internet
United KingdomLeeds Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pool, England

Latest outage, problems and issue reports in Pool and nearby locations:

  • ElectricOblong Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

  • rosetintedlass Sally 💙 (@rosetintedlass) reported from Harrogate, England

    @rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems

  • LeanneGirt Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • HannahKaye82 Hannah K (@HannahKaye82) reported from Wibsey, England

    @plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • martthegooner Martyn (@martthegooner) reported

    @Plusnet This was of absolutely no help whatsoever and we are now entering a 4th day of your webmail platform being down. When are you going to sort this ?

  • DasB01833515 Das B (@DasB01833515) reported

    @Plusnet Thanks, Alice. Tried the coverage - it won't let me put my actual postcode in (says it's not valid). I'm doing it correctly. Tried with similar postcode and it said coverage was okay. Wifi is fine. Still no phone signal. Please investigate and fix.

  • medthepirate med (@medthepirate) reported

    @Plusnet Still waiting on that update.. this is not great. I work from home and will seriously consider changing suppliers after this experience. No net, bad comms and an inflated bill this month without explanation. This is an essential service for people in 2021.

  • Sazsaz2020 SazS (@Sazsaz2020) reported

    @Plusnet The problem occurred yesterday - prior to that the speeds were fine. Wired connection is fine. Changing channels doesn't help. Seems to be an issue with the wifi signal itself. New router??

  • boothylise lisa booth (@boothylise) reported

    Hello, I have just signed up with Plusnet, and just gone inline this evening, my signal strength is showing as 57% this doesn't seem very high. Please advise on this.

  • robbo2020 Dave Roberts (@robbo2020) reported

    @Plusnet Thanks your reply. Have tried Webmail & that is working. Have now also sent test email from phone & that has worked. I can now see the problem is the OctopusEnergy email address, as although I hit reply it is missing the .com ! Apologies for inconvenience caused.

  • DasB01833515 Das B (@DasB01833515) reported

    @Plusnet Got terrible mobile signal in the west Edinburgh area this morning. Also got some important calls to make and receive. Please fix this!

  • crazyamazona Cristina Triviño (@crazyamazona) reported

    @Plusnet internet down in London SW16. Cannot find any service status online or help.

  • AngelaStoneAlty Angela Stone (@AngelaStoneAlty) reported

    Not at all surprised that @Plusnet have my first invoice wrong, charging rather than when they actually provided a service & forgetting the promised BT credit - what a shambles of a company!

  • DasB01833515 Das B (@DasB01833515) reported

    @Plusnet It's back with signal now, thank heavens. Hopefully all okay from now on. Not sure what was happening, but am grateful for your response.