Plusnet Outage Report in Keighley, Bradford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Keighley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Keighley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Keighley, Bradford, England
The most recent Plusnet outage reports came from the following cities: Leeds, Bradford, Cleckheaton, Bacup, Batley, Pudsey, Halifax, Nelson, Keighley and Liversedge.
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Community Discussion
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Plusnet Issues Reports Near Keighley, England
Latest outage, problems and issue reports in Keighley and nearby locations:
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Hannah K (@HannahKaye82) reported from Wibsey, England
@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help
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Dave (@davejackobantam) reported from Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Lenny Grit (@LeanneGirt) reported from Guiseley, England
Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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carwu1 (@carwu1) reported from Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Lindz 🏃♀️ (@LBradz) reported from Leeds, England
Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Quinch Gaming (@Quinch1199) reported from Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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Richard Porter (@Porter__Face) reported from Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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cherry💞von (@cherryvon87) reported from Halifax, England
@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway
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Craig (@TagCraigy) reported from Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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PupWolf - Czar // Commissions Open! (@CzarPup) reported
@Plusnet Just been plunged into a blackout in the West Midlands; Cannot reconnect to broadband on my router and It keeps flashing the broadband light on my router
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Plusnet (@Plusnet) reported
@rhian_waygood Hi Rhian. I'm very sorry that you have received this communication after closing an account due to a bereavement. I will pass on feedback regarding the poor experience that you've had here. Regards, Emily Plusnet Leeds 🌞
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_David_M_02 (@David_M_02) reported
@Plusnet Thank you for your reply. Well that’s unfortunate as it looks like we will need to change as the voucher scheme is threatening to charge £1500 if we don’t sign up to the full fibre network as we pledged our voucher originally.
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Commander (@81stCommander) reported
@Plusnet It's working now. It was just unusual to be down for more than couple of mins.
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Katharine Gladstone (@happyrocks) reported
@bt_uk @MoneyTelegraph Only Plusnet have acted professionally and tried to help - they were at no fault and have served us brilliantly for over 20 years. For such a large corporation BT your service is shocking. Please take ownership of the problem and fix this. 4/4
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Cottonreal (@cottonreal) reported
@Plusnet I have received 55 text messages that my new plusnet service is working ….IT IS NOT!!!
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Angus (@AngusMcGrumpy) reported
@plusnet we're moving house, you agreed a transfer date of 12/04/22. You then changed that, as you couldn't get an engineer, to 20/04/22. But you've still cut off the internet at our old house. Your customer service agent just told me this was our fault and hung up. C***s.
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Plusnet (@Plusnet) reported
@FionaGowenlock It's possible the drop was caused while they were working to solve an issue with another property on your street. Openreach do employ additional groups to help with their work and I can confirm that Kellys is one of these groups. -Tony Plusnet Sheffield
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Plusnet (@Plusnet) reported
@FionaGowenlock Hi Fiona, I'm really sorry to hear you lost your connection earlier today. While I can see that there was a brief loss of connection, my testing has found no external faults and your line has since come back. Are you still have issues getting online? -Tony Plusnet Sheffield
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Preston Breezers (@BreezePreston) reported
@Plusnet is there a problem with broadband in Preston ? My router keeps going off. It’s the 3rd router I’ve had. Connection is really patchy nowadays. Please advise, thank you