Plusnet

Plusnet Outage Report in Petham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Petham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Petham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Petham, Kent, England 12/07/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Petham, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCanterbury Internet
United KingdomDover E-mail
United KingdomAshford Internet
United KingdomFolkestone Internet
United KingdomFaversham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Petham, England

Latest outage, problems and issue reports in Petham and nearby locations:

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartderry1 stuart derry (@stuartderry1) reported

    Can't even tell me what the issue is with my connection, pretty pathetic @Plusnet fingers crossed I find a better Internet provider today

  • XeniosPavlou Xenios Pavlou (@XeniosPavlou) reported

    @Plusnet an issue I had was supposed to be sorted by 20th july and I was supposed to be sent an update. 22nd today still waiting for the issue to be sorted

  • RebreakNews Rebreak News (@RebreakNews) reported

    @Plusnet you guys are the worse internet provider ever. And when the customer is not happy, he can't leave. They are cheap for a good reason.

  • france_lou Louise France (@france_lou) reported

    How is it such a big company like @Plusnet @plusnethelp can’t provide me with an email address that I can contact them on to send them some pdfs? I’m deciding whether to remain a customer or not and if they can’t even give me an email address I can contact I think it will be 👋!

  • johnthecloudguy John Horton (@johnthecloudguy) reported

    @Plusnet how do I can cancel a renewal please within the cooling off period and before the contract starts?

  • stuartderry1 stuart derry (@stuartderry1) reported

    Why is my @Plusnet not working???

  • Plusnet Plusnet (@Plusnet) reported

    @HelsBels2525 Hi there Helen, I'm sorry to hear about this. I've changed some settings on your line and this should resolve the issue for you. If you restart your router at about 3pm this should kick them into gear if you haven't seen any improvement before then. Jess - Plusnet Leeds

  • hello_itsme87 Kiwi__b (@hello_itsme87) reported

    @Plusnet Hello I called yesterday as my broadband was down and the guy was helpful in getting me to reset it. It worked on my laptop but it didn't work for my mobile he tried to fix it for me but it still didn't work. It's now been over 16 hrs that my wifi isn't working on my mobile. Help

  • Plusnet Plusnet (@Plusnet) reported

    @antjo1987 Hi Anthony, I'm afraid I'm unable to see any previous posts relating to your current question. How is it we can help? - Curtis, Plusnet Sheffield

  • Dr_DanSmith Daniel Smith (@Dr_DanSmith) reported

    @toneeroberio @Plusnet My internets just gone down too 😫 Have they managed to fix yours yet?