Plusnet

Plusnet Outage Report in Hoddesdon, Hertfordshire, England

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The latest reports from users having issues in Hoddesdon come from postal codes EN11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hoddesdon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hoddesdon, Hertfordshire, England 03/16/2026 15:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hoddesdon, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Hoddesdon, London, Stevenage, Muswell Hill and Edgware.

Loading map, please wait...
City Problem Type Report Time
United KingdomHoddesdon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hoddesdon, England

Latest outage, problems and issue reports in Hoddesdon and nearby locations:

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TracieThom75354 Tracie Thomas (@TracieThom75354) reported

    @RareAxies @Plusnet They had it back on after 5 hrs, turns outs hood part of the road was out no matter who the ISP was with and also they rang me this afternoon to make sure all was well… I’d say that’s pretty good service from Plusnet

  • FSuplex Chaz (@FSuplex) reported

    @Plusnet lost all Internet and your website is down too so cant ask whats happened? Not the first time any chance of some assistance

  • saladbass bassbastard (@saladbass) reported

    @Plusnet we seem to be having problems with our internet it keeps dropping WiFi,frustrating as my partner needs to be on line for her work teaching and meetings it kicked her off bout 10 times yesterday.

  • nicscho nicola Schofield 💙 @nicscho.bsky.social (@nicscho) reported

    @signoralbertoli @Plusnet Had this exact same this week. Customer service used to be excellent.

  • GeniusLUFC Genius (@GeniusLUFC) reported

    @c8lzero @Paulguno @Plusnet Legend! Fixed it! I actually went with cloudflare 1.1.1.1 and 1.0.0.1 was something I'd been meaning to setup for ages and just never got round to

  • Jesusnumba1fan FFTV Crypto (@Jesusnumba1fan) reported

    @discodavebaker @Plusnet Plusnet is down nationally

  • AlisonMLees Alison Lees (@AlisonMLees) reported

    @Plusnet It's moving over to Greenby, and in 2 years' time Greenby will probably start charging for it. That's a bad move. As soon as it's moved over to Greenby, I stop being tied to plusnet. If I were you, I'd cancel the move to Greenby, and keep customers tied in with the free email.

  • chattymonkey Glenn (@chattymonkey) reported

    @Plusnet Your customer service appears to have deteriorated. (The main reason I am with you) When did call waiting times start to exceed 20 mins? Was it when you were bought by BT? Not really good enough.

  • c8lzero c8lzero (@c8lzero) reported

    @Jimmc82 @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up

  • JoeBMahon Joe Mahon (@JoeBMahon) reported

    @Plusnet promised a call that didnt happen! Phoned them on Mon, explained I was planning on leaving @EE if they didnt fix my problem by Tues. EE haven't, so was going to pull the trigger with +net and go with them today but my promised call didn't come!