Plusnet

Plusnet Outage Report in Enfield Town, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Enfield Town come from postal codes EN1 and EN3.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Enfield Town, Greater London, England 04/01/2025 14:20

April 01: Problems at Plusnet

Plusnet is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hendon, Leyton, Ealing, City of Westminster, Bermondsey, Wembley, Wood Green, Waltham Abbey, Finchley, Cricklewood, Radlett, Harringay, Tower Hamlets and Hackney.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHendon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • grrrevie evie bathroom is cold (@grrrevie) reported

    @val3nsticky **** PLUSNET ALL MY HOMIES HATE PLUSNET

  • pbw1979 strangely brown (@pbw1979) reported

    Hi @virginmedia, I have only been with you a few days but I notice my promised 20mbps upload speeds are actually never breaking 2 or 3 mbps. Also finding Netflix and iplayer ran better on my previous 12 year old battered plusnet set up. Not liking what I see so far, help?

  • djones1509 Derek Jones (@djones1509) reported

    Just to add: The £10.99 credit is a good will gesture. The £19.99 line rental credit made by the previous (third) agent wasn't as it was owed to me, hence the reason for my previous tweet. Hopefully, the retraining will sort out these issues. #plusnet

  • craigfews Craig Fews (@craigfews) reported

    @plusnethelp I was a @bt_uk for 3 years, had no issues with speed. Other than a few hours outage over that period, 💯 at 70+Mbps. I switch to @Plusnet under a recommendation from a friend, a week into a new service, avg of 20Mbps and high ping for the past day or 2. Sort your 💩

  • SleepyPenguin1 SleepyPenguin (@SleepyPenguin1) reported

    @akkw1803 I used to work in a Plusnet call centre in Sheffield. Although they were a good employer I gave up trying to trust them. Always a BT network problem which Plusnet didn't sort out. I used Zen Internet in Rochdale when I worked for them.

  • FplTangerine FPL Tangerine 🍊 (@FplTangerine) reported

    Decided to go with Plusnet as my new broadband supplier but am already regretting it. Was told the service was up and running so go to set-up my router; doesn’t work. Call their customer service line; not accepting calls. Excellent start @Plusnet 👏. *****

  • Cabbidges Dancer in the Void🕷 (@Cabbidges) reported

    @Roadwarrior29 @EE @Plusnet I lay at night cold as cold and poor as poor on foam rubber cast off from someone's yacht and smelled of mould. Shall I continue?

  • gotenkslovesme Me (@gotenkslovesme) reported

    2hours to get help with @Plusnet 2hours and counting on @TheSSEHydro #badservice #badcustomerservice #badholdmusic

  • cey_star Star-cey (@cey_star) reported

    Oh I'm not gonna fail because of my work, I'm gonna fail because my Plusnet Wi-Fi keeps failing on my laptop.

  • bgprior Bruno Prior (@bgprior) reported

    For a month, I haven’t been able to get reliable internet at home on my: • FTTC landline (@Plusnet) • @ThreeUK 4G HomeFi (via dual WAN router) • O2 mobile • EE 2nd mobile This is just north of Slough, not back of beyond. Has to be downstream network problems doesn’t it?