Plusnet Outage in Enfield Town, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Enfield Town, England

Plusnet Outage Chart in Enfield Town, Greater London, England

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(70.13%)
Wi-fi
(13.31%)
Phone
(6.17%)
Total Blackout
(5.52%)
E-mail
(3.90%)
TV
(.97%)

Plusnet Outage Map Near Enfield Town, Greater London, England

The most recent outage reports and issues originated from Leyton, Ilford, London, Hackney, Golders Green, Harrow, Finsbury, Paddington, Harringay, Bushey, Dagenham, City of Westminster, Wood Green, Hampstead and Stratford.

Leyton Internet
Ilford Wi-fi
London Internet
London Internet
London Total Blackout
London Internet

Plusnet in Enfield Town, England Comments

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Plusnet Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:
  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • sayitrightltd Priya 🦖 (@sayitrightltd) reported from London Colney, England

    Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • JazzColl Jazz Coll (@JazzColl) reported from London Colney, England

    @SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.

  • john41539411 john (@john41539411) reported from Ealing, England

    @Plusnet not happy your not got anything on your web site about you having problems ie not being able to send text we have to call you to find out. I really not pleased and will be switching asap. this has been going on all weekend and now today crap service 15 mins on hold

  • john41539411 john (@john41539411) reported from Ealing, England

    @Plusnet Are you having problems again unable to send any text to anyone this happened at the weekend hope this not a on going problem as a carer I need this service or I will have to switch

  • MichelleButlerB MichelleButlerBB (@MichelleButlerB) reported from Enfield Lock, England

    @Plusnet I’m here wishing I wasn’t on hold for 40 mins trying to get through to Plusnet’s technical team!!! Absolutely disgraceful customer service

  • asbPetProject Anthony Bard (@asbPetProject) reported from Camden Town, England

    @plusnethelp I can’t get any of your fabulous help, as life’s too short holding on for someond to answer. Not good, Plusnet. What’s happened to your online chat option. I need assistance from your tech colleagues - PLEASE!!!!!!!!!

  • noora7 noora (@noora7) reported from Kensington, England

    So we’re on day 5 of no internet. Can’t watch the telly because that’s through the internet. Can’t do work because I can’t even tether from my phone the signal is that bad. And @Plusnet still INSISTS they’re actually providing us with what we’re paying them for. Abysmal.

  • noora7 noora (@noora7) reported from Kensington, England

    We tell them we want out of the contract - we were away during the 2 week grace period and have proof so let us out for free. Nope, we have to pay £140 even though they are not providing us the service we’re paying for! Brilliant, @Plusnet. Just brilliant.

  • noora7 noora (@noora7) reported from Kensington, England

    We joined @Plusnet @plusnethelp on 16 October and left the country on 18 October. Arrived back 30 October. For the next week, we dealt with terribly slow speeds but let it slide because we thought the connection was settling down.

  • dustinericksen dustin ericksen (@dustinericksen) reported from London Colney, England

    @Plusnet after engineer appointment; I took 1/2 a day off work. NEVER ARRIVED -advise on your website says not to call until after time slot. I called after, was told there was no need for an engineer to visit. I was NEVER told that the engineer appointment was cancelled. So bad

  • lalallowit lalallowit (@lalallowit) reported from Barnet, England

    @BTCare No, I won’t test my line as I don’t have a phone: I was just trying to explain it may be a bigger problem to the original poster. I’m Plusnet.

  • nialltg ?? ????? ????????? ?️‍?? (@nialltg) reported from London Colney, England

    @gboyers @virginmedia @Plusnet we have fttp on the openreach network but you can only get service from a provider if they acknowledge the premises actually exists

  • nialltg ?? ????? ????????? ?️‍?? (@nialltg) reported from London Colney, England

    you have to wonder how much companies like @virginmedia and @Plusnet must lose because they don't hey their postcode databases up to date. BT are the only company serving my building at the moment because they include us in their database... which sucks as a consumer.

  • CWrightPhysio Callum Wright (@CWrightPhysio) reported from Islington, England

    @Plusnet our internet still isn’t fixed, almost 4 days after the issue was logged, and call times at 45 minutes. This isn’t good enough, guys.

  • ITEholdings ITEholdings (@ITEholdings) reported from Camden Town, England

    @Plusnet worst #CustomerService I have ever experienced. #longest wait time ever!! #london @plusnethelp #broadband #WiFi #Ridiculous

  • briony_robinson Briony Robinson (@briony_robinson) reported from London Colney, England

    @sambaconsam @Plusnet Boooo. I once got so frustrated I walked into their office instead and demanded to speak to someone. Admittedly it was just down the road!

  • darklordbarnet Dark Lörd of Barnet♠ (@darklordbarnet) reported from Barnet, England

    @DarrenPRedick @Plusnet Well if you fix the height of that office chair he might stop shouting out you? Who is this Cyanne bird anyway - and can she fix the printer?

  • DanKorkelia Dan Korkelia (@DanKorkelia) reported from Islington, England

    @Plusnet Hey guys, Is connection running okay? We just went down at 11:29ish, calling business support and it's 60 mins waiting queue. Kind of worried. Usually you answer right away. Please let me know.

  • alspicer alspicer (@alspicer) reported from London, England

    @StopFundingHate @DFS @bt_uk @Plusnet @Homebase_uk @IcelandFoods @ImagineCruising @LidlUK @DWP @EventimApollo @DanceConsortium @KaiserChiefs @zsllondonzoo @MercuryHolidays @SamuelWindsor @nectar @AskHalifaxBank I'm writing in protest against your advertising in the Mail. It's a vile publication with a history of support for fascism, and a current agenda just as bigoted. It doesn't deserve your support. Please stop funding hate and spend your budget elsewhere.

  • tobygilles ? Toby Gilles ? (@tobygilles) reported from Camden Town, England

    @ianmhowarth @MoneySavingExp @Plusnet That’s one I never get tbh. MSE always tells you to go to your cheapest forecourt which in principle I agree with but if I’m running low on petrol but not going past the cheapest one I’m not gonna make a special journey costing time, money (& the environment). Better to pay more!

  • JSDBroughton Jonathon. S. D. B. (@JSDBroughton) reported from London, England

    @Plusnet dead phone line and your website line check doesn’t work. 10minute wait times on support calls. I thought your customer support was “award winning”

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @PellicciN @TalkTalk @bt_uk @SkyUK @Plusnet Logged into the router tonight and it shows it’s connected at 66.4 down and 20 up which is great, speedtest app still shows +-54MB though even when I change between test servers.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hey broadband guys @TalkTalk @bt_uk @SkyUK @Plusnet . Help me understand this. I’ve just had TalkTalk installed and getting 54MB down and my neighbor in the same apartment block is with BT and getting 67MB. Why such a difference if we both on OpenReach infrastructure?

  • malcolmsetton Malcolm Setton (@malcolmsetton) reported from Bushey Heath, England

    @Plusnet great, easy renewal, paying less getting more and brilliant Customer service. Frightening how difficult it was to get costings out other companies for a simple fibre line so stayed put and new Wifi Box thrown in for good measure.

  • ConorMegaw Conor Megaw (@ConorMegaw) reported from London, England

    @PriskMark @powerportraits @plusnethelp @Plusnet 1/2 So I have managed to get additional technical information: Report shows capacity issue on SFBB00030361 due to be resolved 13/07/2018. It is one of four vlans on this particular head-end. Unfortunately all are running hot, so there is not option at present to move the circuit.

  • ConorMegaw Conor Megaw (@ConorMegaw) reported from Welwyn Garden City, England

    @powerportraits @PriskMark @BTCare @plusnethelp @Plusnet I agree David. Unless they have installed specific kit in your house, I’m guessing “monitoring your connection” means checking your sync speed. I continuously sync at 40/10 despite the issues in the evenings / weekends. I feel they are choosing to misunderstand the issue!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • whitbycolin Colin Brittain (@whitbycolin) reported

    Hi Jen I hope when you get Plusnet in your new home you fare better than I have. The service they provide to me abysmal

  • iainsykes2014 Iain Sykes (@iainsykes2014) reported

    @UKSimmer_ @plusnethelp @Ofcom Well, I’d email BT too, this is because BT own PlusNet. I had an issue once where BT said they weren’t going to fix our line as it would be too costly. I emailed their engineering director and within 8 hours I got a response. This was a Saturday.

  • Smith529Smith Sharon Smith (@Smith529Smith) reported

    @katgeorge12 @ch_morris @HSBC_UK @Plusnet @TelfordWrekin @Pru_UK @AvivaUK Having same problem with @Pru_UK dad died in June still trying to sort out mums entitlement to his pension. In the end sent in a complaint

  • oshaymoishe1 Michele (@oshaymoishe1) reported

    @mikew4EU It worked thanks, without having to delete cookies. I'm never going on plusnet's website again. It did this before and it took me ages to figure out how to get chrome back.

  • oshaymoishe1 Michele (@oshaymoishe1) reported

    Help. I went on the Plusnet site and it's corrupted my default browser, changed it to yahoo in Spanish. I've followed the google instructions to restore my home browser but it keeps going back to Spanish yahoo! How can I get rid of this, it's driving me mad 😡

  • UKSimmer_ 🦋 UKSimmer 🦋 (@UKSimmer_) reported

    PLUSNET!!!!!!!! i'm fuming!!! so i have the internet back for 1 Day!!! and already this evening i've had 2 drop outs!!! this is not acceptable at all!! ive never know at service provider like this! this is ridiculous #nothappy @plusnethelp

  • NatDaniellexoxo Natasha (@NatDaniellexoxo) reported

    Plusnet WiFi is the WORST I don’t even know how they’re allowed to even call it WiFi

  • richardheeley Richard Heeley (@richardheeley) reported

    @virginmedia And by the way my phone line still isn’t working due to a “porting issue”. PlusNet tells me this is a common problem when they take on your old accounts.

  • LeeBirnzy Lee Birnie (@LeeBirnzy) reported

    @plusnethelp hi there, my phone no longer receives internet from my plusnet router. Other devices connect to the internet and my phone has perfect wifi signal to the router but it isn't getting internet. Phone has been restarted and router was in the past week too.

  • GlennCoutts Glenn Coutts (@GlennCoutts) reported

    @Plusnet Continually having problems with connecting laptop to wifi. Network has been remembered yet when I spark the laptop up, it can take ten, fifteen minutes before the laptop suddenly connects. Always asked for the password and even that gets rejected. Need some answers, pl.