Plusnet

Plusnet Outage Report in Henfield, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Henfield, West Sussex, England 11/19/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • a_meeme Amy (@a_meeme) reported

    @Plusnet broadband will not connect and trying to report an issue sends me on an endless loop on the website. Can you help?

  • pumpkinkorokke Kirsty (@pumpkinkorokke) reported

    @Plusnet Hey, I've had no calls, texts or mobile data for 3 days now? Coverage checker days there's no issues in my area. I've tried all the usual hacks, turning on/off phone and aeroplane more, reinserting sim etc. 🌞

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported

    @Plusnet No, can never get through to anyone.....

  • Nugget_Courtney Courtney (@Nugget_Courtney) reported

    @Plusnet are you having issues in the Folkestone area? Haven't had Internet for a few hours now!

  • twitara6 Socksinyourface (@twitara6) reported

    Hello #plusnet #mobile #cheaters Pretending to give members free roaming in EU, FALSE the roaming is 2 or 3 g only, trying to send a WhatsApp message with no luck robing bustards, switching to a different network Torries thefts

  • TOTTENHAM6191 THFC IS OUR CLUB (@TOTTENHAM6191) reported

    @Plusnet I've tried to Direct message 3 times about an issue and I've yet to get a reply can someone please have a look and help me please?

  • oobergrafik øober gräfik (@oobergrafik) reported

    @adamjamesdaley We're with plusnet (super fibre optic). No issues. Before that with sky, no issues either but I'd say sky has the edge.

  • justwatchin12 Rob 🐝🚴🏻‍♂️🌹🍺 ⚽️ F1 - 44 (@justwatchin12) reported

    @Plusnet Is the mobile network down, I can’t access 4g, wifi is fine.

  • pumpkinkorokke Kirsty (@pumpkinkorokke) reported

    @Plusnet Hey, I've had no calls, texts or mobile data for 3 days now? Coverage checker days there's no issues in my area. I've tried all the usual hacks, turning on/off phone and aeroplane more, reinserting sim etc.

  • peach_swamp LouisianaSwampPeach 🌸 (@peach_swamp) reported

    @Plusnet my broadband has been switching off for up to ten minutes - usually only 2 or 3 - a couple times a day for nearly a week. Always outside of support hours. How am I supposed to get help?