Plusnet

Plusnet Outage Report in Henfield, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Henfield, West Sussex, England 12/07/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Henfield, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomLittlehampton Phone
United KingdomBrighton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now

  • explosive_ennui 🤦 (@explosive_ennui) reported

    @Plusnet Sorry, Curtis - of course I know what happened today isn’t on you but I’ve had enough with the increasingly poor service @Plusnet provide. Moving on.

  • Plusnet Plusnet (@Plusnet) reported

    @grqc Hi Gregor, sorry to hear you're still having some trouble getting back up & running. In the first instance I'd recommend restarting your router if you've haven't done this in the past couple of hours. - Curtis, Plusnet Sheffield

  • mortz_c C M (@mortz_c) reported

    @plusnet I'm so frustrated and angry. My broadband is crap these days its not stopped working and I can't get hold of anyone to help.

  • EmmaJay08200815 Emmahh Jay (@EmmaJay08200815) reported

    @Plusnet Worst broadband company going! Terrible in every aspect. Crap broadband and very bad customer service. Cant wait to leave!

  • andrewsomerset Andy Somerset (@andrewsomerset) reported

    @plusnet, is this another day without broadband!? I’m still not working!

  • LewisSexyKearns Lewis (@LewisSexyKearns) reported

    @HolyDiver73 @Plusnet My point is that they haven't bothered to post any updates about the outage to avoid people wasting time trying to solve it themselves or call Plusnet. With thousands of customers coming to check service status, a picture of the Queen isn't what should be at the top of their page

  • rachcoon Rach 🌻 (@rachcoon) reported

    @Plusnet 15 hours without Internet. I pay for this service...

  • oops_herewego #GTTO 💙🕷️ 🚴 ❄️ 🇪🇺 she/her Brizzle #BLM #Woke (@oops_herewego) reported

    @Plusnet Just stop it with the auto "earlier today" BS, we are STILL DOWN, f*cking fix it but more importantly, give us updates, jeez .....

  • kevkerpow • • KEVIN PEARSON • • (@kevkerpow) reported

    @Plusnet Thanks for your 'generic' reply. However the problem is NOT resolved. Down for nearly 12 hours now. My wife has not been able to work from home today.