Plusnet

Plusnet Outage Report in Fleet, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fleet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fleet, Hampshire, England 12/07/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Fleet, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • VMildew Victoria Mildew (@VMildew) reported

    @Plusnet When I took this contract, I was told the price rise would be about £2. Listen to the phone call! You have raised it by 14.4% (3.54). This is not what I was told and it is causing me to be materially disadvantaged. Consider this an official complaint.

  • pipmadeley Pip (@pipmadeley) reported

    Said he'll try to chase it up but it might be end of next week before they're fixed. He was confident fibre port is likely to be the root cause of my issues. Meanwhile had a chat with James at Plusnet yesterday, another nice guy, genuinely eager to help. Maybe by next weekend...?

  • pipmadeley Pip (@pipmadeley) reported

    Said he'll try to chase it up but it might be end of next week before they're fixed. He was confident fibre port is likely to be the root cause of my issued. Meanwhile had a chat with James at Plusnet yesterday, another nice guy, genuinely eager to help. Maybe by next weekend...?

  • cliffbrown Cliff (@cliffbrown) reported

    @Plusnet the results are the same on wifi and ethernet. my PC is ethernet and I have a terrible connection.

  • sigbathscot Signature Bathrooms (@sigbathscot) reported

    @Plusnet why are you refusing to cancel my account when I have changed suppliers? Why is your agent stonewalling? You are not owed any money.

  • lixxie01 lixxie (@lixxie01) reported

    @avocet2 @june2locked From BT that has hopeless customer service and delivery and charges its customers 4% "tax" on top of inflation rate every year... and tries to hide its failed brand behind EE and Plusnet

  • jonbirkett jonathan birkett (@jonbirkett) reported

    @Plusnet I can't find the FAQ about how your service is going to "CPI plus 3.9%" better after the 31st of March. Kindly point me to that FAQ. Thanks

  • brendon_rogers Brendon Rogers (@brendon_rogers) reported

    @Plusnet upgraded from std fibre to FTTP today. You’ve disconnected the old service before the new one is working. Terrible service.

  • CatClar54244202 Cat Clark (@CatClar54244202) reported

    @ultraman_ginger @scribbles78 Another vote for Plusnet. Been with them 2.5 years and only had to contact them once to sign up to a new contract. I work from home and never have WiFi issues

  • andresurena Andres Urena (@andresurena) reported

    @Plusnet Hi 👋🏼! I’ve placed a couple of orders but they getting refused due to my details (which are all correct), some help on this?