Plusnet Outage Report in Cowes, Isle of Wight, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Cowes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Cowes, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Portsmouth and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Cowes, England
Latest outage, problems and issue reports in Cowes and nearby locations:
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Peter Jeffries #IsleofWight
(@BILDERBERG_GP) reported
from
Newport, England
@Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Louis Colpitts
(@louiscolpitts) reported
from
Fareham, England
No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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k0x
(@k0xak) reported
@Plusnet @n0rbie How much do you charge for dial-up service?
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Kelly Ledger
(@KellyLedger93) reported
@Plusnet 4 days ago you told me you were going to call me back 🤬 still waiting for the call and my refund for your shocking service! @JamieFord sort it out 😫
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Strategic-Planet
(@StrategicPlanet) reported
@OpenreachHelp and @Plusnet your engineer failed to turn up for a booked appointment today. I am now without broadband and cannot get a definitive answer as to what is going on and when my internet will be restored. Why is your customer service so poor?
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Kris Lord
(@krislord) reported
@Plusnet I got it sorted, issue was I was the order in which I did things. Changed eero first then plusnet hub and that connected. Apparently eero needed to still have internet access when enabling PPPoE mode.
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Richard Swain
(@Rchrdswn1975) reported
@Plusnet I have a question as a bluelight card holder, what are the deals for broadband and fibre as I have the bluelight card app but have been informed by a customer advocate that there are no deals?
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ClareAiyegbusiTimmins🐝
(@clare_timmins) reported
Wow Imaging sending my 90 year old aunty with Alzheimer’s a bill for over £400 after she was put In a care home because her husband died. And when we try explaining that we had previously informed them being absolutely vile. @Plusnet obvs needs to learn customer service! 😡
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet All ok now. Normal service was resumed at about 10am next day.
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Cosmic Spacehead 🇺🇦
(@CosmicSpacehead) reported
Going on a money saving bender. Gym - cancelled £33/m saved Phone - EE at £27 to Tesco £12 for the same thing. £15/m saved. Internet - BT at £46/m to Plusnet £27/m for the same speed. £79/m saved, with no loss of service considering I never bothered going to the gym. Lol
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thestoryofalovedlife
(@ofalovedlife) reported
@plusnet are the worst company we have ever dealt with. Our connection got cut off without us cancelling it and we have been charged over £200 cancellation fee. Why should we pay when we didn't want to cancel in the first place... Z
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richard anderson
(@_RAnderson) reported
@plusnet I've had a 'why did you leave' email from you. The links in it are wrong - the email doesn't have a live link from "start the survey". And if I follow the 'Can't see this email" route it opens in a browser and the "start the survey" link still doesn't work.