Plusnet

Plusnet Outage Report in Cowes, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cowes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cowes, Isle of Wight, England 02/09/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cowes, Isle of Wight, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CaitClick Cait (@CaitClick) reported

    @Plusnet @plusnethelp In the past we've been able to have someone check our account to see if we're getting connection drop outs, can someone run a check for us? Our Internet has gotten really slow recently! Thanks.

  • maaverix GeoS (@maaverix) reported

    @plusnethelp hi Team. We have been affected by continuous outage today. We have tried to reach out to Plusnet Customer Care and the line is badly busy. Please could help us sort our fault out?

  • rycudasakkran Jay Gainsford (@rycudasakkran) reported

    Hey @plusnet any word on when this outage is getting fixed?

  • tmanontour Andy Turner (@tmanontour) reported

    Appalling service from @Plusnet. Moved house 5 weeks ago and still no broadband. Instead: endless delays, “unforeseen circumstances” and mysteriously disappearing engineers. 😱 🤖

  • golferaob Andy O'Brien (@golferaob) reported

    Been waiting a month for broadband with @Plusnet never deal with these. #useless and can’t ring their customers back. #clueless

  • rebeccap940 becca pards (@rebeccap940) reported

    @Plusnet not sure what service I pay for because I am never able to use the internet, just to check emails or have a word document open, for more than 2 minutes without connection cutting out. This didn’t happen with previous provider, EE. I have called you but not resolved.

  • TC21184926 TC (@TC21184926) reported

    @Plusnet did you give yourselves the award for best broadband customer service?? It’s shocking how useless you are. Nearly three weeks without broadband or a phone line. I was assured that I would be compensated for my inconvenience as soon as my line was activated....nothing!

  • Kate_UK_83 Kate mcl (@Kate_UK_83) reported

    @Plusnet @plusnethelp Yes it is.. Shame im still 10 days with no connection.. The worst customer services, Poor management of customer services.

  • petrifiedslime petrified slime (aka rob) (@petrifiedslime) reported

    @RaveofRavendale @bt_uk We had similar issues with BT. If you're changing I reaaaaaally recommend Plusnet. Every time I've call them up for an issue they literally answer the phone within 2 minutes. It's amazing.

  • ActiveBryantSys Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    Big LET down #plusnet