Plusnet

Plusnet Outage Report in Cowes, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cowes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cowes, Isle of Wight, England 01/31/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cowes, Isle of Wight, England

The most recent Plusnet outage reports came from the following cities: Southampton and Portsmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Wi-fi

Community Discussion

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Plusnet Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lozphie Lauren Hurford (@lozphie) reported

    We left Sky because their service was **** and we’d been recommended @Plusnet, who it turns out at the moment are even worse!! Never had such poor customer service!

  • stvmccrthy Steve McCarthy (@stvmccrthy) reported

    @jessmeacham I'd assume yes it's through the phoneline as they use the BT network. Things might have changed since my plusnet days but it's pretty much only Virgin and a few small companies that use anything other than the phoneline.

  • Bowiesexual1973 Anger Bunny 🦄🐇 🦖🐍🐠🦋 (@Bowiesexual1973) reported

    @Ben_Scott_DOP @fesshole ****, really? i want to ditch virgin and their shiny megaspeed broadband and move to plusnet with their lacklustre 60mbps. do you advise against?

  • huesbnb huesbnb.co.uk (@huesbnb) reported

    How can a business go from great customer service @plusnethelp to useless in such a short time, yes “it’s Covid”, but we are all in the same boat!!.... live chat hasn’t been working for months and never a reply via Twitter messaging.... time to move on from @plusnet I think 🤔

  • Ruth82046341 Ruth (@Ruth82046341) reported

    @Plusnet now saying that if I leave their service (which I would have a right to do seeing how they have failed me) I will forfeit the money they owe me (which I only had to spend to fix their mistakes!) Being held hostage as their customer!!!

  • FrankDRoberts Frank Roberts (@FrankDRoberts) reported

    @Plusnet Dreadful service! signed up end of March; 10-14 days for internet, had to wait 3 weeks until the 17th April, on the 16th get further message stating internet will be ready by 30th April!!

  • lozphie Lauren Hurford (@lozphie) reported

    @plusnethelp Hi Chris! I’m not even going to bother. We’ve got so many notes and complaints on our account already it wouldn’t achieve anything. I’m SO disappointed in the service we’ve had and I definitely wouldn’t recommend Plusnet 😡

  • _ClulY_ Cluly (@_ClulY_) reported

    @plusnethelp STILL dropping conenction mid day, engineer found nothing wrong on the last visit. I'm about to change supplier if this isn't fixed, by FAR the worst Plusnet has ever been in 10 years of using them.

  • JohnRussell40 John Russell (@JohnRussell40) reported

    @WYeates @Plusnet It's Openreach's infrastructure that's gone down, not Plusnet's. But agree it takes a long time to get through to @Plusnet's technical team to report a fault.

  • 09andypandy88 Andy Saunders (@09andypandy88) reported

    @alan_saunders @Plusnet I’ve always heard God awful things about them. And apparently their customer service is terrible too 🙃