Plusnet

Plusnet Outage Report in Caversham, Reading, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Caversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Caversham, Reading, England 03/12/2026 01:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caversham, Reading, England

The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames and Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomHenley on Thames TV
United KingdomTadley E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomTadley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Caversham, England

Latest outage, problems and issue reports in Caversham and nearby locations:

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • molb3e Mol (@molb3e) reported from Appleford, England

    @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!

  • siwilkins Si Wilkins (@siwilkins) reported

    Fascinated about when @plusnet will consider posting a tweet about their so-far 2-hour DNS outage to customers en-masse, rather than trying vainly to post an inadequate reply to each person who points it out individually

  • blueboyf andy f (@blueboyf) reported

    @SoProJanet @Plusnet And the bots are saying everything is ok ...it's a problem internally....

  • HamPerks Hamish Perks (@HamPerks) reported

    @Plusnet can you please acknowledge the nationwide outage I've just been told about by your phone support team? Never had any issues like this in the 5+ years we've been with you. Hoping that it's back up by 6PM, in time for the #ModernWarfare2 Beta! #Plusnetdown

  • HamPerks Hamish Perks (@HamPerks) reported

    @Plusnet can you please acknowledge the nationwide outage I've just been told about by your phone support team? Never had any issues like this in the 5+ years we've been with you and today of all days... please be back up by 6PM, in time for the #MWII Beta!! #Plusnetdown

  • KevonH Kevon (@KevonH) reported

    @RickieTrades @Plusnet The thing is I’ve been having connection issues dropping for the past couple of weeks. Why they have to wait til the entire service collapses I don’t get they must have been aware of the problems arising for a while now😑

  • Agrith97 Agrith (@Agrith97) reported

    @Plusnet fix your **** network it has been two hrs

  • AmyTurner1316 Amy Turner (@AmyTurner1316) reported

    @Plusnet @JonBushby77 It's not just some!!! It's clearly all customers how about actually providing am update instead of a copied message? Ridiculous paying for this and rude customer service over phone

  • karlwilliams Deadlight (@karlwilliams) reported

    Pretty disgusting that @Plusnet has been down for most (all?) customers across the UK for at least a couple of hours and they've refused to acknowledge it.

  • njoshi09 Nirav Joshi (@njoshi09) reported

    @Plusnet , when will I get my 'net' back? 'plus' keeping your customers updated of major issue issue like this will support your claim of good customer care.