Plusnet

Plusnet Outage Report in Caversham, Reading, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Caversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Caversham, Reading, England 01/21/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caversham, Reading, England

The most recent Plusnet outage reports came from the following cities: Reading, Tadley and High Wycombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomTadley Internet
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomHigh Wycombe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Caversham, England

Latest outage, problems and issue reports in Caversham and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • molb3e Mol (@molb3e) reported from Appleford, England

    @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fashionpansy Char (@fashionpansy) reported

    @v8oholic @AndrewHolding @MrNeilB Plusnet has this number 1572 block list... So I use that a lot... I don’t even know how they get our home number ex directory & I never give it out

  • GilesMeehan Giles Meehan (@GilesMeehan) reported

    @Plusnet I would, but the link doesn't work

  • JonDoesEmails Jon May 💌 (@JonDoesEmails) reported

    @Plusnet Username: jonmaybristol Complaint: Early termination of account now leaves me without internet for six weeks.

  • mimiscar2202 Amy Groundsell (@mimiscar2202) reported

    @Plusnet Plusnet down again. Have spoken to your team and its an external fault this time. It won't be fixed for at least 4 days. My son is still home learning due to isolation so more missed lessons because of no plusnet Internet connection. 2nd time in a week - disrupted learning...

  • SammyLou_82 Sam (@SammyLou_82) reported

    @Plusnet mobile signal completely down for last 48 hours on 3 devices in the household (mine Plusnet, other 2 are EE) with long delays for standard texts coming in. Getting an error message on your coverage checker. Can someone advise how we resolve please?

  • HLouise1610 H,loux 💫 (@HLouise1610) reported

    Cant wait until our contract is up with @Plusnet next month! Worst wifi connection Ive ever known! It's impossible for me to stream at night and I am constantly reconnecting my laptop! had to reset it 4 times in the last hour! SICK OF IT!

  • AJ_Watson_ Andrew Watson (@AJ_Watson_) reported

    @plusnet How can I upgrade my current plan with you from £8 and 12gb of data to £10 and 22gb? I do not have the option in my account area of the website. I'm a broadband customer too.

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Your service is pathetic. Failure to read an email for 17 days, cut off in error and 2 depts at least contradicting each other.

  • JillMcInerney1 Jill McInerney (@JillMcInerney1) reported

    @Plusnet the best Plusnet has got …..Mohammed in Leeds, sorted my WiFi problems, was sympathetic to my lack of technical knowledge, called back today to check if everything is ok 👍 #besthelpever #gomogo

  • davelms Dave Sugden (@davelms) reported

    @Plusnet Hi @plusnet the technician completed the work today (issue was down the road). Two hours later and we've experienced same disconnect/reconnect again. Can you check line again please