Plusnet Outage Report in Caversham, Reading, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Caversham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Caversham, Reading, England
The most recent Plusnet outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
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| Reading |
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| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Caversham, England
Latest outage, problems and issue reports in Caversham and nearby locations:
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Mol
(@molb3e) reported
from
Appleford, England
@Plusnet any idea why your internet is so slow and only one person in my house can actually access it?
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Chanlouise94 Hi Chantelle, thanks for getting in touch. For any faults, should the issue last longer than 2 working days after the issue was raised to us; then a credit will be applied to your account to go against your next bill. -Tony Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@MazzJaverick Please let me know if you're still having problems. Regards, Emily Plusnet Leeds 🌞
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matt howes
(@Toontaynhowesy) reported
@Plusnet you’re on the verge of loosing a customer. Abysmal service
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Mark Hyde
(@capnhex) reported
@Plusnet You said: 'Engineer notes show that some excavation work is required to enable the installation, work is due to resume on that tomorrow so I'll check back for updates then before getting back in touch.' No sign of any @OpenreachHelp engineers today, certainly no digging or fix.
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Gillian Nichol
(@gillian9954) reported
@O2 switched from plusnet yesterday lunchtime with PAC code, received sim today but old service still working
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Plusnet
(@Plusnet) reported
@Chanlouise94 Hi Chantelle, thanks for getting in touch. For any faults, should the issue last longer than 2 working days after the issue was raised to us; then a credit will be applied to your account to go against your next bill. -Tony Plusnet Sheffield
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A742321
(@HarbourAdam) reported
I used to think @Plusnet were the best customer service provider ever…. On how thing change. Account details online are wrong, tec support don’t know the basics. You can’t raise a fault from your account or even access a exist fault. And nobody answers the phone .
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Sarra Evans
(@Sarrae1984) reported
@ThreeUKSupport Think you should know the issues with ringing landlines isn’t just with Talktalk. I can’t ring my Plusnet landline. (I’m in West Wales SA31)
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Chris Forwood
(@CForwood) reported
@HarriettSG I used to be on BT. Great when it worked, but when it did not it was either call them, fine if you have a LOT of time to wait, or use an interactive service which never came up with an answer. With Plusnet someone answers the phone (I know!) & either tells you how to fix it 1/2
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Plusnet
(@Plusnet) reported
@smh85 Thanks for getting back to us Sara. I've had the wireless bands on the router separated, so you'll now see two instances of your router; one of which will end with '5GHz'. This band has a shorter range and you're less likely to have connection issues. -Tony Plusnet Sheffield