Plusnet Outage Report in Caversham, Reading, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Caversham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Caversham, Reading, England
The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Henley on Thames |
TV | |
| Tadley |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Tadley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Caversham, England
Latest outage, problems and issue reports in Caversham and nearby locations:
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Mol
(@molb3e) reported
from
Appleford, England
@Plusnet any idea why your internet is so slow and only one person in my house can actually access it?
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Dore
(@Spheron1) reported
@carlheaton @Plusnet @TalkTalk I had the opposite problem years ago - had a TalkTalk Business ADSL line to use as a backup and wanted to add a Plusnet FTTC line when leaving Virgin Media. Despite explicitly paying Plusnet to install a new line, they instead tried to take over the existing TalkTalk line!
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Edward Dore
(@Spheron1) reported
@carlheaton @Plusnet @TalkTalk I ended up having to cancel the Plusnet order and went with Zen instead. Not that they were much better in the end as they weren’t able to do basic troubleshooting of congestion on their own network.
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Dunn
(@Tweeter1804) reported
@Plusnet Please help. I’ve recently left BT mobile to come to plusnet and have no service whatsoever! My number should have been transferred in the move but I understand there is a problem with “port”. I don’t have my old number and there is no service on the new number.!!
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carl^
(@carlheaton) reported
@Spheron1 @Plusnet @TalkTalk TalkTalk: "It's not possible to have more than one service at the same address, so you must have agreed to transfer" (absolutely does not say anything of the sort). Me: Orders 900/900 via CityFibre/Pure while still on hold and will cancel talktalk within the first 30.
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Dunn
(@Tweeter1804) reported
@bt_uk I have contacted plusnet and I know the problem is at their end. I’ve seen complaints regarding this going back as far as 8th April and nobody seems to have any idea when it will be sorted. Shocking they are still taking on new customers when they know they are unable to “port”!
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Marianne
(@Maribellmouse) reported
@bex1884 @Plusnet It’s absolutely shocking isn’t it! Surely it’s miss selling to offer a service you know you can’t provide?!
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Dunn
(@Tweeter1804) reported
@Plusnet Please help. I’ve recently left BT mobile to come to plusnet and have no service whatsoever! My number should have been transferred in the move but I understand there is a problem with “port”. I don’t have my old number and there is no service on the new number.!!
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X23
(@x23ml) reported
Been with #Plusnet since 2017, no problems up until the last few weeks... ??? I continue to experience random connection drops and slow speed...
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Barryb
(@Barrybs1) reported
@Plusnet Hope it's easier than swapping mobile sims. 5 days later, no number, no network (no calls), no data. Just a phone that doesn't work. Can't keep in touch with my vulnerable mum, because she doesn't have WiFi. Many, many promises. Not one has come to fruition. I am anxious.
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Science Fiction AL
(@Alan_J_Nash) reported
@Plusnet We joined Plusnet 6 weeks ago. They took money from us. We still don't have broadband and their customer service is appalling. Just want to cancel the contract now.