Plusnet

Plusnet Outage Report in Caversham, Reading, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Caversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Caversham, Reading, England 11/22/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caversham, Reading, England

The most recent Plusnet outage reports came from the following cities: Maidenhead and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Caversham, England

Latest outage, problems and issue reports in Caversham and nearby locations:

  • molb3e Mol (@molb3e) reported from Appleford, England

    @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SMGuitars Stu Moir (@SMGuitars) reported

    I just got a @Plusnet ad come up on my ipad that wouldn’t load because my new plusnet broadband is so bad. @plusnethelp

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    Just a word of warning, if your thinking about switching your broadband think hard before you consider transferring to @Plusnet. Worst decision I have made for a long time. You just cannot believe their claims or their promises. Once you pay your initial payment they don't care

  • Greyhounds_PZ Lily and Daisy #lilsod #lilbugger (@Greyhounds_PZ) reported

    @amandasegal @Plusnet we have @Plusnet and never a problem, well once but sorted straight away !! x

  • TanDuarte Tania Duarte (@TanDuarte) reported

    Hi @Plusnet I haven't had a response yet despite you listing Twitter on your website as a method of getting support. And @BiConUK is still blocked. Please could you respond?

  • calelirory grouchmeister (@calelirory) reported

    @broadbrightlens @SkyHelpTeam @Plusnet Not a bad idea.

  • Psymonkee Simon Paulton (@Psymonkee) reported

    .@Plusnet @plusnethelp So my internet connection through yourselves has been garbage for a few days now and solidly stuck on 9Mb/s Download and Upload. Rebooting my router fixes it for about 20 mins and then it becomes unusable again - what gives?

  • Sproutlaaar Alice Prout (@Sproutlaaar) reported

    @Plusnet please let me know an email address I can send a complaint to. I’m not filling out an online form with a restricted word count and I’m not happy doing it over the phone as that doesn’t seem to get me anywhere. Very disappointed with your service

  • Zarina_GK Zarina Khan (@Zarina_GK) reported

    @Plusnet hello. My wifi has been really slow these last two weeks. I've been with plusnet since September 2019 and never had this issue before. It's still working but very slow, so video calls aren't possible without lots of delay to the audio. Please could you advise? Thank you.

  • BeatLiturgist tim watson (@BeatLiturgist) reported

    @plusnethelp @Plusnet hi Plusnet, please could you refund me the 458 pounds you took from my account due to your own system issues. It's a large sum of money to be incorrectly taken from my account. Please could you refund it ASAP

  • shnuffywr Shnuffy (@shnuffywr) reported

    @Plusnet new customer here. every day I have a new issue with the broadband. Either there's "no internet access" or my laptop won't connect until I've reset the router. This should be happening every day. Especially when I'm paying for this service!! Please help!