Plusnet Outage Report in Caversham, Reading, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Caversham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Caversham, England
The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames, and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 month ago |
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TV | 1 month ago |
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2 months ago | |
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Internet | 3 months ago |
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Wi-fi | 3 months ago |
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Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Caversham, England
Latest outage, problems and issue reports in Caversham and nearby locations:
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Richard Wilson (@w2aps) reported from Marlow Bottom, EnglandMight go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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nzbright (@nzbright) reported from Marlow Bottom, EnglandMy #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Mol (@molb3e) reported from Appleford, England@Plusnet any idea why your internet is so slow and only one person in my house can actually access it?
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Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Ian Nevin (@iannevin1) reported from Marlow Bottom, England@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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Brendan (@wildlime) reported from Maidenhead, England@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Goose & Berry (@gooseandberry) reported from Marlow Bottom, England@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Richard Wilson (@w2aps) reported from High Wycombe, England@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Carlitos del Grana (@carlospinto08) reported from Twyford, England@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MonikaGbSk (@MonikaGbSk1) reported@plusnethelp I am in Scotland near Stirling and the internet has been down 5 times today and I keep getting disconnected from my online work platform. I have done all the checks recommended by Plusnet, can you please call me to fix it.
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Veronica (@RonnieRoo65) reported@UswitchUK @Plusnet OMG if your the best, l hope l don't encounter the worst. Poor quality of broadband, customer services that agree you don't need to pay early exit fee, not once but twice but then sell you to a debt collection agency. 1/10 is to high a score.
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Mercy Shek (@MercyShek) reported@Plusnet I want to cancel my broadband plan, could you please reply me, thanks thanks.
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Jason Neville (@SolarioRacing) reported@Plusnet why on earth would you cancel an email address when a broadband account is closed? How inconvenient for your customers can your technician team get in touch with me please?
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Roy Mchugh (@regcmchugh) reported@plusnethelp This is shocking customer service! We have been trying to contact @plusnet for days, with no reply. Our broadband is dropping out frequently making work impossible! I accept covid is making things difficult but this is out of order!
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JY (@joseyong7) reported@Plusnet my broadband is so slow it won't even run a speed test. How did you win customer of the year?? There is no way to contact you so am going to write to ombudsman to try to leave, unless you contact me via this and sort it! Awful. Avoid. Used to be good.
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Peter Forbes (@PScotfree) reported@plusnethelp Query. I have router (Plusnet) set to both 2.4 & 5 ghz settings but of late I keep losing the 5g signal. have found that if I switch router off for 30 secs or so, then I can reconnect to 5g signal. Does this mean fault with router ??
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jemma (@jem_groves) reported@Plusnet hi I’m having an issue with the internet as it keep dropping and coming back every 5 secound and it’s not letting me even log back into the WiFi of my phone I’m using my 4G for this sorry for the inconvenience
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john duffy (@duffer007) reported@Plusnet my broadband is down and your website isn't working either So how the hell do I report a fault if everything is broken ????
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rhino beehive (@rhino_beehive) reported@Plusnet You're not doing much @Plusnet. I just tried to activate my £75 gift card, only to be told that it expired a week ago. The agent at the outsourced(!) rewards company was unprofessional and evasive. Would hope for a bit more understanding after the year we've all had. Never again!