Plusnet

Plusnet Outage Report in Caversham, Reading, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Caversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Caversham, Reading, England 11/28/2025 06:15

November 28: Problems at Plusnet

Plusnet is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caversham, Reading, England

The most recent Plusnet outage reports came from the following cities: Maidenhead and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Caversham, England

Latest outage, problems and issue reports in Caversham and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • molb3e Mol (@molb3e) reported from Appleford, England

    @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • A1oatesy Shane Oates (@A1oatesy) reported

    @Plusnet So yet again nobody around whilst the internet crashes after 8pm once again, worst provider i've ever had! 3 months in and already want to leave

  • hairynerdman antstephenson 🇪🇺🇬🇧🇵🇹 (@hairynerdman) reported

    @anon_opin Yep... Had to replace my Plusnet piece of crap with a TP Link unit from Amazon.

  • Verocs_ ⚰️ 🦇 Verocs 💀 🎃 (@Verocs_) reported

    @Plusnet has one of the worst, most annoying **** hold music ever. I want to stab myself in the ears to make it stop.

  • manfamfromnam jm (@manfamfromnam) reported

    Horrible service from @Plusnet . Multiple problems over a week, 2 engineers out, several confirmations all ok but still have internet well below speed and dropping out constantly. Best they can do is tick a box for complaint and wait another 48 hours for a “different “engineer 😡

  • joshthecroucher Joshua Croucher/awsomeskeletron (@joshthecroucher) reported

    @AFUSIONGOAT It's unplayable, it might also be due to Plusnet being bad.

  • benjitweets86 Jo Benjamin (@benjitweets86) reported

    My mobile network (@Plusnet) says I used 2.5GB of data yesterday. I was connected to wifi at work and at home and even if not, didn’t do anything anywhere near that data intensive so this feels wrong. Anyone got any experience of what could cause this? Do they make mistakes?!

  • kh54_kevin Kevin Hemingway (@kh54_kevin) reported

    @Plusnet You can help me my broadband keeps dropping out. I have tried changing the router as per mentioned in the forum changed erthernet cables along with micro filters and it’s still happening

  • SapSacPrime Chris (@SapSacPrime) reported

    @Plusnet my broadband isn't working this morning and going on your forum it seems I'm not alone, why does your service status not reflect this?

  • minnie12000 Niamh (@minnie12000) reported

    @Plusnet Ten years ago, my parents (who are now pensioners) joined Plusnet and today they will be leaving. They’ve inadvertently signed up to a contract they can’t keep up with. Unfortunately nothing customer services can do, very disappointing for loyal customer.

  • HobbycleanS Hobbyclean Cleaning Services (@HobbycleanS) reported

    @Plusnet hi. I have had some services restricted!!! My due date is the 18th and I have asked time and time again for it to be changed to the 25th!!! Shocking service!!!!!!