Plusnet

Plusnet Outage Report in Caversham, Reading, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Caversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Caversham, Reading, England 12/05/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caversham, Reading, England

The most recent Plusnet outage reports came from the following cities: Maidenhead and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Caversham, England

Latest outage, problems and issue reports in Caversham and nearby locations:

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • molb3e Mol (@molb3e) reported from Appleford, England

    @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alice_kershberg Alice Kershberg (@alice_kershberg) reported

    @Plusnet This is unacceptable, I have only recently joined Plusnet 4 weeks ago and never had these sorts of issues with any other provider.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet are you ever going to fix my wifi it’s been months

  • frank10743117 frank (@frank10743117) reported

    @Plusnet I’ll reply as many times as I choose as long as you continue to give poor useless replies ...

  • frank10743117 frank (@frank10743117) reported

    @Plusnet why don’t your support team reply?

  • alice_kershberg Alice Kershberg (@alice_kershberg) reported

    @Plusnet There is still no working internet, I have just called customer service to tell me that the system says the issue was fixed, however the test he has run on the system says it is not. He advised I call back on Monday. I have never had 3 days on no internet with any other company

  • frank10743117 frank (@frank10743117) reported

    @Plusnet @ayley26 Why would any one be happy with a price increase when your service is crap and your support are useless

  • StevenBrewerton Steven Brewerton (@StevenBrewerton) reported

    @bt_uk Why settle for anyone else?? Because over the last 4 days I’ve tried to order a new BT service 3 times and each time it’s been cancelled by your system. So, think I’ll settle for someone else who has managed to set up and account and connect me in 24 hours. Kudos @Plusnet

  • bun_ebooks moot_ebooks (@bun_ebooks) reported

    any dogs???? ok on to see iTunes still doesn't let you in, either follow it you give a **** what were they managing? Plusnet internet is slo

  • radon_yt radon (@radon_yt) reported

    forcing the Plusnet engineer to eat my god awful chicken sandwiches right now

  • rogerkb2012 Roger Barrett 💙 (@rogerkb2012) reported

    @Plusnet Not entirely a resolution then, this AM not so good, difficulty with video call from 25ft (clear sight) from the router. Caller from a similar sized house I recently visited where a good signal can be had anywhere in their home. Maybe that’s telling me something!