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Plusnet

Plusnet Outage Report in Caversham, Reading, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Caversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Caversham, England

The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames, and Tadley.

CityProblem TypeReport Time
Reading Internet 1 month ago
Henley on Thames TV 1 month ago
Tadley E-mail 2 months ago
Reading Internet 3 months ago
Reading Wi-fi 3 months ago
Tadley Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Caversham, England

Latest outage, problems and issue reports in Caversham and nearby locations:

  • iannevin1
    Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • molb3e
    Mol (@molb3e) reported from Appleford, England

    @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

  • w2aps
    Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • nzbright
    nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • w2aps
    Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • tfoale
    QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • gooseandberry
    Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • wildlime
    Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • obayda
    obayda (@obayda) reported

    @Plusnet your service is beyond disaster. 11 days on two of my accounts with no service and no care from your faults department.

  • JessicaAmy_1994
    Jess🍂 (@JessicaAmy_1994) reported

    @Jennifer__x @VodafoneUK Don't hold your breath. 8 WEEKS later since my premise move should have happened, they still won't refund the charges or let me cancel. We've got @Plusnet now who are brilliant. I'm fighting for my money. Plus they hadn't changed my address or bank details over from 2yr ago

  • britanywild
    britanч madden (@britanywild) reported

    @StyledNicky @Plusnet Also had an issue since 3pm yesterday. No internet unable to have cctv recording, smart tvs not working due to no internet. Only had it installed on 28th Nov may have to look at changing provider if this is a common problem

  • clarrowsmith
    Claire Arrowsmith (@clarrowsmith) reported

    @Plusnet I’m a new broadband customer of 2 days. No connection all day and your help numbers in my paperwork are not accessible on weekends and no reply on messenger. Feeling very concerned to have joined you. Please advise..

  • RealXwisdom
    Samuel (@RealXwisdom) reported

    The cheek of these @plusnet support people. Smh

  • clairehop82
    Claire hopkins (@clairehop82) reported

    @Plusnet hi Your incompetent company is chasing me for my dead dad's money! He passed in August from cancer! And your idiot (C S team) changed the account name to mine instead of just giving me permission and now they have referred to debt company without sending letters to tell

  • filbert1967
    H (@filbert1967) reported

    @SkyHelpTeam How useless are Sky? Moved to @Plusnet Sept, Sky keep debiting my acc. Spoke to Sky last month who apologised as Sky had failed to cancel my account and Sky owe me money. Just got an email ‘you’ve cancelled your DD don’t lose your services’. Sort it please!!

  • pinkythepolo
    Lynn Townsend (@pinkythepolo) reported

    @plusnethelp Hello. Could someone please help with a query I have about my Plusnet Protect purchase. Thanks

  • Disabled_Carer
    JT - I DO WHAT I DO BECAUSE I CARE!! #UnpaidCarers (@Disabled_Carer) reported

    @danielcflynn52 @sky Never trust anything to do with Murdoch, I use Plusnet, never had a problem 👍

  • EthanCJD
    Ethan (@EthanCJD) reported

    @Plusnet you may have the absolute worst Internet service i have ever used, we live in the second biggest city in the country . And I used to live in a country side town in the bottom of a valley, come on. Jesus