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Plusnet

Plusnet Outage Report in Caversham, Reading, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Caversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Caversham, England

The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames, and Tadley.

CityProblem TypeReport Time
Reading Internet 1 month ago
Henley on Thames TV 1 month ago
Tadley E-mail 2 months ago
Reading Internet 3 months ago
Reading Wi-fi 3 months ago
Tadley Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Caversham, England

Latest outage, problems and issue reports in Caversham and nearby locations:

  • gooseandberry
    Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • nzbright
    nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • wildlime
    Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • tfoale
    QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • phil_duffin
    Phil Duffin (@phil_duffin) reported

    @plusnet Just how rubbish is your service! My new broadband couldn’t tun a 7am Zoom call today... and I’m 2m away from the router. Tried phoning your help desk ...again... and another 30mins plus wait... no answer yet. I’ve had enough of this ..I’m off !

  • cmbennett1984
    Caroline Bennett (@cmbennett1984) reported

    @Plusnet hi I've had an email and a text to advise when our service will be commencing but on both communications there was a blank space where the date should appear...

  • woollymully
    Woolly Mully (@woollymully) reported

    oi @Plusnet I had to cancel a new sim only deal within 14 days due to poor coverage and only got a partial refund?!

  • Ali_Sinth1
    Ali (@Ali_Sinth1) reported

    @Plusnet @plusnethelp down AGAIN. What clause is there to cancel and move?

  • JSD_Willingham
    James (@JSD_Willingham) reported

    @Plusnet morning. Are there service issue in the GU14?? Service has been intermittent or down since last night.

  • JessPlusCoffee
    🌸 Jessica 🌸 (@JessPlusCoffee) reported

    So I'm currently with Sky for wifi and changing to Plusnet... So as soon as I got the email saying Plusnet had informed Sky of the switch, my internet is now hella slow which never happens. The shade

  • Clare_NAVCA
    Clare Mills - charities are #NeverMoreNeeded (@Clare_NAVCA) reported

    @Plusnet @plusnethelp please can you tell me how to contact you? Your online chat is offline and I spent over 2 hours on hold to you with no success on Tues. My DMs to you are ignored. Really need help to report a fault on my elderly parents' phone line.

  • staceyv50
    Stacey Vial (@staceyv50) reported

    @Plusnet @plusnethelp is there a general issue with your broadband? Had a few issues this week alone, nevermind this year. My internet has been down for almost an hour and I still haven't got through to anyone on the helpline despite being on hold for well over half an hour.

  • YoungCubXXOFXX
    ssssh (@YoungCubXXOFXX) reported

    @andreah75758486 @Plusnet Belfast here and same issue

  • grahamsimpkins1
    graham j simpkins (@grahamsimpkins1) reported

    @plusnethelp , hi i joined plusnet mobile a week ago and i am still waiting for any other contact from you regarding a password to enable me to log in to my account , i will cancel before the 14 day cooling off period if i get no email this weekend.