Plusnet

Plusnet Outage Report in Caversham, Reading, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Caversham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Caversham, Reading, England 03/12/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caversham, Reading, England

The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames and Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomHenley on Thames TV
United KingdomTadley E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomTadley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Caversham, England

Latest outage, problems and issue reports in Caversham and nearby locations:

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • molb3e Mol (@molb3e) reported from Appleford, England

    @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • R_D_Metcalfe Richard Metcalfe (@R_D_Metcalfe) reported

    @Plusnet hi, may I make a suggestion? On your website acct login page you ask for my "Username". But you refer to this as my "Account Number" in your welcome email. Please can you change your website to ask for my Account Number to reduce confusion/multiple login failures! Thanks

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    Hello @plusnet. Issues in winsford again. Alllllll dayyyyyy longggggg no connection. Sort your selves out. You are becoming the worst around quickly.

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet My internet/Wifi drops intermittently for only a split second. This haas been going on for weeks. Not sure if it is where I live that is the problem. Help would be appreciated.

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    @Plusnet The connection is very poor on all phones and tablets. We are constantly using our mobile data. How can you say there's no issues for 2 weeks when you said there was an issue in my area.

  • ScubaChris72 Chris Stanley (@ScubaChris72) reported

    Seriously getting to the end of my tether with @Plusnet broadband constantly going down now. Anyone else having similar problems? Website is worse than useless and support closes at 8pm. Not great when you rely on it for working from home. 😡

  • ouchena25 TheLegendofRenegade (@ouchena25) reported

    @suad_ah9 @bt_uk Their broadband speeds are good but their customer service is terrible! I've heard Plusnet are good for CS

  • olioliolioioioi jem jems (@olioliolioioioi) reported

    @photomikeyhere @Plusnet Always had a tip top service from @plusnet and I've been through a lot of providers. 👍 Not a single issue with #plusnet

  • slewessex Sergeant Balzac (@slewessex) reported

    @Plusnet How do I cancel my subscription?

  • shaunshetland shaunshetland (@shaunshetland) reported

    Need help from @Plusnet @plusnethelp - just have a query a broadband order. Can't wait until Monday sorry.

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @Plusnet How helpful of you wouldn’t be that the service is poor?