Plusnet

Plusnet Outage Report in Burton upon Trent, Staffordshire, England

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The latest reports from users having issues in Burton upon Trent come from postal codes DE15.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Burton upon Trent, Staffordshire, England 05/12/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Burton upon Trent and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurton upon Trent Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Wi-fi

Community Discussion

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Plusnet Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

  • mithra_tonking Mithra (@mithra_tonking) reported from Abbots Bromley, England

    Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frank10743117 frank (@frank10743117) reported

    @Plusnet when are you gonna fix my crap wifi

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet That's not what the paperwork said when it dropped through my door. It said if I wanted to cancel i wouldn't be charged, because you're increasing the price.

  • hmallettuk Hywel Mallett (@hmallettuk) reported

    Don’t like to call companies out in public, but @Plusnet and @EE are both providing a ****** service today. About 1 Mbps bandwidth combined between them, and for only £150 per month. 🤬

  • gazzahz Gazzahz (@gazzahz) reported

    @Plusnet @plusnethelp are you having any problems? My router has disconnect and started flashing orange almost 10 times in the last 3 hours!

  • hmallettuk Hywel Mallett (@hmallettuk) reported

    The Plusnet service was 3.5 Mbps when we moved to the house 3 years ago, but it disconnected when it rained. So Openreach replaced lots of line but it still disconnects and speeds are slower, not faster.

  • alice_kershberg Alice Kershberg (@alice_kershberg) reported

    @Plusnet Dear team, I have no internet since Friday evening. I was assured by your customer service team this was due to a major service outage in “my area”. Despite your website claiming all weekend there was good service. This was due to be resolved on Saturday at 4pm.

  • 2361c660d34f470 Archie Deans (@2361c660d34f470) reported

    @Plusnet I continue to have problems with my speed dropping as low was about 26mbps - I've already tried everything you suggested last time I was in touch

  • bazwazp8 Barry (@bazwazp8) reported

    @Plusnet my internet is down any problems in Ba149ss ?

  • bun_ebooks moot_ebooks (@bun_ebooks) reported

    any dogs???? ok on to see iTunes still doesn't let you in, either follow it you give a **** what were they managing? Plusnet internet is slo

  • frank10743117 frank (@frank10743117) reported

    @bt_uk @Plusnet Your wifi is terrible and your support is worse