Plusnet

Plusnet Outage Report in Burton upon Trent, Staffordshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Burton upon Trent come from postal codes DE15.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Burton upon Trent, Staffordshire, England 12/31/2025 06:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Burton upon Trent and Burntwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurton upon Trent Wi-fi
United KingdomBurntwood Wi-fi
United KingdomDerby Wi-fi
United KingdomBurntwood Total Blackout
United KingdomDerby Internet
United KingdomBurntwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • mithra_tonking Mithra (@mithra_tonking) reported from Abbots Bromley, England

    Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bourneyr Richard Bourne (@bourneyr) reported

    @Plusnet our Internet went down at least 5 times yesterday (just for 2 mins each time) over the space of 5 hours, was there any work happening yesterday or anything?!

  • turnedtofire turned to fire (@turnedtofire) reported

    PlusNet in public: "We're making calls to Syria and Turkiye free in light of the situation/people's need to contact family." Me: "Aww, what a nice, humanitarian decision." PlusNet in customer emails: "We're jacking your prices up by £3.46 a month (i.e. another £41.52 a year)."

  • Ianf60Fisher Ian Fisher (@Ianf60Fisher) reported

    @Plusnet why can't I email plusnet via email about a broadband issue. It seems that plusnet is blocking me accessing a domain that I own.

  • _JimDavis_ Jim Davis (@_JimDavis_) reported

    @Plusnet This is getting daft, can you please cancel my SIM account 447410699246 which I had for my car device at £8 per month, attempted this a number of times but it still keeps coming back, I sold the car 3 months ago, please cancel.

  • nhh322000 happy:0) (@nhh322000) reported

    @pipmadeley @Plusnet Same ours was too, but the thing I brought connects to something else, its not an ideal solution as vodafone investigate, but at least it plugs the gap so we are not without internet during 1-4am

  • pipmadeley Pip (@pipmadeley) reported

    @rhy5d3ll @Plusnet My connection's fine and super fast for 20 hours a day, this only happens at night. Not a WiFi issue, the entire DSL link repeatedly drops at night, zero internet. Sounds like you should definitely get in touch with them!

  • scott161 ⚒ Sir IronLion ⚒ (@scott161) reported

    @pipmadeley @Plusnet BT came round twice to the house and pointed the finger at internal wiring. Finally traced it to a line fault at the box down the road. I’m sure they would have tried to blame that on me too.

  • AndyLawrence Andy Lawrence-Levy (@AndyLawrence) reported

    @OpenreachHelp They say they can’t reach you @Plusnet Please can you help I can’t not work for 10 days

  • gillianwain Gillian Wain (@gillianwain) reported

    @Sarah_Hants I have been with Plusnet for the past few years. The cost is reasonable and I’ve not had any major problems. I’ve always been able to contact them when needed

  • Dewi_Ioan David (@Dewi_Ioan) reported

    @pipmadeley @carl_akers @Plusnet I do tech support (not for this..) you sound like the kind of dream customer we love, you've already eliminated most of the possible causes ... Hopefully they can find it ..