Plusnet Outage Report in Brierley Hill, Dudley, England
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The latest reports from users having issues in Brierley Hill come from postal codes DY5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brierley Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Brierley Hill, Dudley, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Wolverhampton, Brierley Hill, Kingswinford, Wednesbury, Dudley, Oldbury, Walsall and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Brierley Hill |
Internet | |
| Birmingham |
Internet | |
| Kingswinford |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Brierley Hill, England
Latest outage, problems and issue reports in Brierley Hill and nearby locations:
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Nicola Cooper
(@StuntKi) reported
from
Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Paul H
(@69polaris69) reported
@Abdul1471 @virginmedia @DrowningDugong So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS
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Mark Smith - Journalist | Copywriter
(@marksmithwriter) reported
@Plusnet hi, we tried to join you a few weeks back, received a letter saying it was all in progress but heard nothing since. Wondered if there's any updates as our broadband has been quite slow.
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Richard A #FBPE
(@mymacaroon) reported
Sick of @plusnet never ending incompetence. Now my internet is restricted due to “failed payment” which you actually took successfully (a week after you *refunded* an overcharge). 27 hrs after @plusnethelp customer service promised reset, I still can’t log in to my member account
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Ronald
(@Ronald51961223) reported
@plusnethelp New to Plusnet Broadband. Connected just before Xmas. B/Band slow with streaming services dropping out. Livechat unavailable-been trying for 5 days to get through by telephone. Please contact me. To think that Talktalk customer service(and speed)was better than this!
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Paul H
(@69polaris69) reported
@justGIDDA @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS
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Mrs H
(@NinjaHippo) reported
@Plusnet @plusnethelp can you please tell me how long I'm waiting for a fix on my broadband now? Had four different diagnosis for it, you sent me a new modem but then an update saying external fault, so I'm still no further on!! Constant dropouts
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Paul H
(@69polaris69) reported
@joepg_85 @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS
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Ian Coulthard
(@ginger22uk) reported
@Plusnet Hello, I applied for your broadband in November and have heard nothing since. What's happening? How do I cancel as this service isn't good.
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Paul H
(@69polaris69) reported
@CountLuca @virginmedia So why are not other providers doing this? Virgin Greedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS