Plusnet Outage Report in Brierley Hill, Dudley, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brierley Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brierley Hill, Dudley, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Dudley, Oldbury, Walsall, West Bromwich, Wednesbury and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Dudley |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Internet | |
| Walsall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brierley Hill, England
Latest outage, problems and issue reports in Brierley Hill and nearby locations:
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Nicola Cooper
(@StuntKi) reported
from
Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet got to be honest, was wondering if maybe I should cancel the install with @TalkTalk and stay with Plusnet, but your customer service line unable to connect and being ignored here just confirms my decision
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pingubaby
(@pingubabypp) reported
@Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks
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Pedro
(@Pedro71417375) reported
@sarahth23 @Plusnet Sorry to hear that! I wish they’d at the very least acknowledge the issue, and look into it!
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Emma Tuck
(@nachoclouds14) reported
@Plusnet hello, we seem to have a WiFi outage in the NE3 area of Newcastle after a BT van was seen nearby doing some works. Can you please investigate and let us know what’s going on? I work online so no WiFi = lost income for me
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Sarah Thompson
(@sarahth23) reported
@Pedro71417375 @Plusnet I also live in the northwest (Heysham) and have also had no internet! I’m sad that you’re having issues but also glad I’m not the only one.
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Fi Humby
(@izzyfifi) reported
@Plusnet I’m trying to get my broadband fixed as it’s gone down. My router has an orange light and the ‘b’ is lit up, I would appreciate an update after several hours as I work from home…
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet all I want to do is give notice of intention to switch to a new provider. Frankly given the problems contacting you it's just confirmed my intentions
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James
(@JamesSM) reported
@Plusnet Hi, I switched from BT to Plusnet for landline & broadband on 25 Nov, but it seems BT were not informed of the takeover until the 28th, so they have continued to bill me until that date. Can you help please?
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paul rooney
(@paulroo1963) reported
@Plusnet This company is a laugh signed up for contract the start of last month contract work required with open reach no communication from either company a month on unacceptable! Hours spent on the customer service line only to be cut off when answered
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Emma Chaplin
(@MsEmmaChaplin) reported
What's happening with @Plusnet? Their customer support number doesn't even work & their call back service isn't calling back *sigh*