Plusnet Outage Report in Brierley Hill, Dudley, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brierley Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brierley Hill, Dudley, England
The most recent Plusnet outage reports came from the following cities: Oldbury, Dudley, Birmingham, Willenhall, Tipton, Walsall, Kingswinford and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Total Blackout | |
| Dudley |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brierley Hill, England
Latest outage, problems and issue reports in Brierley Hill and nearby locations:
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Nicola Cooper
(@StuntKi) reported
from
Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz Olden
(@GazOlden) reported
@Plusnet @plusnethelp 45 mins of my life I’ll never get back to be no further along either!! 3 kids at home needing services and your agent basically says “I can’t help” if this is award winning I’d hate to see who came last!!
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Phil Banks
(@phlbnks) reported
Oh @Plusnet - I've always found you give a good service, but today found you limit passwords to 16 characters 😞 In your favour you do allow most symbols, but 16 characters is just to short. A lot too short.
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Calico UK
(@Calico_UK) reported
Hey @Plusnet, we've tried requesting help regarding a mutual customer via your @plusnethelp account, but haven't heard back - is that still active please?
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sarah
(@sarahburton_) reported
@plusnethelp hi plusnet, our broadband hasn't been working for the past 24 hours, no issues with the router, is there an outage somewhere?
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YijArt
(@YijArt) reported
@Ditch_90 @plusnethelp @Plusnet Mine's been going on and off all evening. Not the first time either, but today was particularly bad.
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Calico UK
(@Calico_UK) reported
If there's anything can be done to speed up @Plusnet @plusnethelp support requests we'd be grateful - the domain is in your DMs. The customer just requires access to his domain control panel/email service.
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Calico UK
(@Calico_UK) reported
To follow up @Plusnet @plusnethelp we've spent 1 hour and 7 minutes on phone (inc placed on hold 3 times) re a simple technical support issue, to be told that we'd likely have to wait 24-48 hours for the ticket to be read by the support team there, never mind get a resolution.😝
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SpagBolSpaniel
(@BridportSophie) reported
I'm not sure who messed up. All I know is that my vulnerable 81 year old parent has been left without their landline. An Essential Service!! Transfer from #Utilitywarehouse to @Plusnet has gone Very wrong. @BTOpenreach1 possibly to blame. Could be @TalkTalk who own #UW. Furious
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Shelley Harvey
(@shelley1401) reported
@Plusnet changing to you for our ISP was the worst decision ever. Trying to home school 2 teenagers with unstable Internet connection is tortuous & damaging. Why will you not provide what you are contracted to do and resolve your terrible service!
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IMadeThisAccountBecauseSainsburysDoesntHaveAnEmail
(@i_sainsburys) reported
Now sitting on hold with no indication of where I am in the queue, or how long it'll be..... I miss the old days when @plusnet were good at customer support. Now they give an impression of not wanting to talk to you. If only I could get @toobbroadband where I am!