Plusnet

Plusnet Outage Report in Bridgend, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bridgend, Wales 12/26/2024 05:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bridgend, Wales

The most recent Plusnet outage reports came from the following cities: Bridgend and Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Wi-fi
United KingdomPontypridd Internet
United KingdomBridgend Total Blackout
United KingdomBridgend Phone
United KingdomPontypridd E-mail
United KingdomBridgend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • RebeccaRambler Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ferretandbird Chris Leppard 🌻 (@ferretandbird) reported

    @Plusnet been having connection issues and timeouts for around 24 hrs now. Any problems in the Haywards Heath area?

  • oldmidlander Lord me of Lestervostock (@oldmidlander) reported

    Can’t believe how @Plusnet are so inflexible when it comes to customer mistakes when switching contracts

  • Catheri75527096 Catherine Farmer (@Catheri75527096) reported

    @Plusnet broadband very very slow. It's a few days until my daughters exams. Any ideas?

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    @bt_uk Eventually, after 40 minutes on the phone. 3 times I had to call BT. You need to fix your systems. BT were wholly to blame. Plusnet here I come.

  • Plusnet Plusnet (@Plusnet) reported

    @neil_1980 Hi Neil, I'm really sorry to hear you're having issues signing up for Fibre Extra online. While this isn't something I can support with, I'd recommend giving our Sales Team a call; who can help get this resolved for you. -Tony Plusnet Sheffield

  • Russ_henry Russ Henry (@Russ_henry) reported

    @Plusnet I took out an 18mth £22.99 contract in March with a £70 gift card. 1st you overcharge me and now you tell me you have no record of the gift card being applicable. Shocking service !!

  • hathawayc90 craig hathaway (@hathawayc90) reported

    @Plusnet can you help me receive a call back for an open complaint in regards to the £100 you have put me out of pocket on

  • neil_mountford Neil Mountford (@neil_mountford) reported

    @Plusnet two days running my broadband drops out every 2-3 minutes. Yesterday it started about 3.00pm and didn't get back to normal until almost 8.00pm. Today it has started at the same time. Are there known issues in the Stoke-on-Trent area?

  • Plusnet Plusnet (@Plusnet) reported

    @EddieRobson I'm not sure if it mentioned it when you made the change, these can take up to 2 hours to kick in. If you're still having trouble after that though, let me know and I'll see if there's anything else I can do on my end. -Tony Plusnet Sheffield

  • SDH0687 Spencer Humphrys (@SDH0687) reported

    @MatronBudds @SkyUK We had similar. Sky wanted to charge a fortune to TV and broadband. We left sky (after about 12 straight years with them) and have moved to plusnet. Much better customer service, better internet speeds and cheaper too 👍🏻