Plusnet Outage Report in Bridgend, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bridgend, Wales 12/09/2023 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bridgend, Wales

The most recent Plusnet outage reports came from the following cities: Port Talbot and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPort Talbot Internet
United KingdomPorth Internet
United KingdomNeath Internet
United KingdomTonypandy Internet
United KingdomPontypridd Total Blackout
United KingdomBridgend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • RebeccaRambler Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales


  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • C_Gaskell Cat Gaskell (@C_Gaskell) reported

    . @Plusnet sending HELP & REFRESH to you numerous times a day at the moment due to intermittent WiFi. Are there known issues? This has been going on about a week. So unreliable and I’m burning through my 4G

  • snozdop Snozdop (@snozdop) reported

    @O2 Why is it that since joining O2 I get regular scam calls claiming to be from O2 that somehow know I'm an O2 customer? You (or an insider) must be selling your customer details to scammers. This never happened while I was a @plusnet customer.

  • millis_mikey Mikey Millis (@millis_mikey) reported

    @Plusnet hello - our internet is still down (not your fault I understand) and guy from Plusnet said you’d cover the cost of a internet dongle up to a certain amount - could you remind me how much that is please?

  • Paul_M_Clarke Paul Clarke (@Paul_M_Clarke) reported

    @Plusnet Hello, thanks for reply. It has been rearranged and issue resolved today. Just frustrating taking a day out of the office and the engineer didn't come. I believe I will receive compensation for a missed appointment.

  • RobJM22 Rob Murphy (@RobJM22) reported

    @Plusnet it’s been great until today , so much hassle to be told you are ruled by a computer, it’s a pity a customer is leaving on bad terms . Still not sure which different info sent is correct

  • PurplePaws_x x Jane x (@PurplePaws_x) reported

    @OpenreachHelp Broadband in NN3 area not working since yesterday morning. Phoned Plusnet who said it was down to OpenReach maintenance or work. Any idea when service will return? Plusnet were not able to give me an answer.

  • kaz_ross19 Karen Ross (@kaz_ross19) reported

    @plusnet what's wrong with the Internet today? Why no service?

  • NeilSGrainger Neil S Grainger (@NeilSGrainger) reported

    Hi @Plusnet broadband has been down for 2 hours now in LS15. Are there any reported issues?

  • AlunScotland Alun (@AlunScotland) reported

    So now I'm in a dilemma. I've been quite happy with Plusnet this past year. Never the problems we had in Oxford with Vodafone. But that email is tantamount to attempted robbery. "Too busy to read this email properly? KERCHING!"

  • nikize0 NiKiZe😷 (@nikize0) reported

    @Plusnet No the site is working perfectly fine. It is your network that is broken (lacking IPv6) As such you do not provide internet access, claiming that you do and not providing IPv6, is simply fraud. Untill you fix your network (fix IPv6) you should stop claiming to give internet.