Plusnet

Plusnet Outage Report in Bridgend, Wales

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The latest reports from users having issues in Bridgend come from postal codes CF31.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bridgend, Wales 05/09/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bridgend, Wales

The most recent Plusnet outage reports came from the following cities: Maesteg, Pontypridd and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaesteg Wi-fi
United KingdomPontypridd Wi-fi
United KingdomBridgend TV
United KingdomPontypridd Wi-fi
United KingdomTonypandy TV
United KingdomNeath Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Bigsplashtwit Peter Cailey (@Bigsplashtwit) reported

    @plusnet. Where is all the help you brag about, I've spent hours on hold trying to get the BT sports app to work. Poor, very poor.

  • PWMMacro Paul Wyn Martin (@PWMMacro) reported

    No @SkyUK TV until engineer can get here on Monday 20th my dish is flaking/rusting away, but now for the first time since I’ve had it @Plusnet fibre is having issues. So we can’t watch Sky online either. My four children about to have a meltdown no TV & no internet.

  • VICTORLYNWILLI1 VICTOR LYN WILLIAMS (@VICTORLYNWILLI1) reported

    @Plusnet I'm a plusnet customer and have BT sport on my computer. How can I get it on my TV

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    I have had the most poor customer service call with someone at @Plusnet he also refused to let me speak to a supervisor saying he ‘wasn’t inclined to let me do that’ what a really cheeky response? I’m leaving them anyway as the reception poor here in Dundee.

  • MarcusJJones Marcus Jones (@MarcusJJones) reported

    @Plusnet is there a problem with your Internet service in Barnet, mine has been going on and off for the whole day?

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    @MoragSievwright @Plusnet Had a dreadful experience with plusnet. One advisor told me I was expecting too much to run my phone and TV on WiFi. Another suggested my washing machine or a neighbour was causing problems. One mention of Ofcom on twitter got my contract cancelled

  • asandysmith Andy Smith (@asandysmith) reported

    @Plusnet is internet down in the midlands ?

  • Sarah81794915 Sarah (@Sarah81794915) reported

    @Plusnet my internet connection with you is very unreliable- I have fibre and live around London. Download speed keeps dropping to 1mbps, it’s making WFH impossible. Works for a bit after reset (download 63mbps then just stops again). Please help

  • ukrols Roly Tree (@ukrols) reported

    @lottyburns @BT @Plusnet have excellent customer service, one of the few ISP's where if necessary you can speak to an engineer rather just script following call centers.

  • Sarah81794915 Sarah (@Sarah81794915) reported

    @Plusnet my internet speed keeps collapsing (I have fibre with you) to download speed of 1mbps, if I reset the router it works fine for a few hours then stops working again. Has been doing this for a few wks. Please help, i’m working from home and it’s so unreliable.