Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 01/12/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • g9nesis1 g9nesis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@g9nesis1) reported

    @Plusnet It looks like using my phone - but I can't because of Plusnet's utterly useless service. No signal for the last five days - Plusnet couldn't give a f**k. It's cost me a lot of money and no end of frustration. Solicitor next on agenda. What a waste of space this outfit is.

  • JulianArthurs71 Julian Arthurs (@JulianArthurs71) reported

    @Plusnet if your going to charge me double what you charge everyone else do you think you could provide an internet service?

  • Rainbeaubelle Rainbeaubelle (@Rainbeaubelle) reported

    @Moonface1975 @Plusnet That's terrible, I hope it gets sorted soon!

  • fbowles Frank Bowles 🔸 🇪🇺 (@fbowles) reported

    @Plusnet hey, why no 4G when roaming? Caused real problem yesterday in Germany (only 2G so no internet & no satnav) and is only 3G here in Austria

  • lb_aglow Fitz Patrick (@lb_aglow) reported

    Seeing as @plusnet are incompetent. Anybody else have providers that they’d recommend? I’m damned if I’m going to spend £50 a month on this **** any longer

  • LMac1970 Mr Lawrence 😷 (@LMac1970) reported

    BTW I’m not knocking PlusNet, who are pretty good for customer service and value, and I can see myself buying fibre broadband from them later on; this is probably down to me overloading my free router with too many connections. But the mesh stuff could be handy later. 5/5

  • abebourne53 Andrew Bourne (@abebourne53) reported

    @campbellclaret @FenCoul At the moment Plusnet aren't applying them. Don't let me down, there's a marketing opportunity here.

  • Plusnet Plusnet (@Plusnet) reported

    @iamduncan I can see that you have since discussed this with our technical support team and an engineer visit has been arranged so that this can be investigated further. Please get in touch on here if there's anything that you'd like to discuss in the meantime. Regards, Emily Plusnet Leeds

  • stuh40 stuh40 (@stuh40) reported

    @TomSyvret Don’t be fooled by the BT slogan. This includes Openreach who service and maintain the telecoms network for over 650 providers, EE,sky,plusnet etc. Hopefully your microwave service will be fine.

  • mail2tprice Terry Price (@mail2tprice) reported

    @Plusnet Sent me a £75 reward card for signing up to another contract, which doesn't work. Endless calls to Cs to be told I have to contact the company 'Purecard' THEY use to send them! Disinterested CS passing the buck. Unacceptable! What happened to the brilliant Plusnet I had?