Plusnet Outage Report in Biddenden, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Biddenden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 06: Problems at Plusnet
Plusnet is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Biddenden, England
Latest outage, problems and issue reports in Biddenden and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet I phoned help line - sorted. Automated e-mails were not very clear.
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Bill Fox
(@BillfoxUk) reported
from
Lydd, England
@Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John Durrant
(@johndurrant75) reported
@Plusnet no Wi-Fi here. Do you have an issue in the IP23 8JA area.
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Linda
(@LindaNanny20) reported
@RoyalMailHelp cannot DM you not working. TN OX928586727GB 01/07/25 Royal Mail Tracked 24tm. from Plusnet deliver to BS22 6LH sorry you will have to answer via X
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colin young
(@CYoungy1969) reported
@Plusnet Is broadband down in mountsorrel area of leicester as I can not seem to rest mine?
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Rain_is_nice
(@Nialas_Dubh) reported
@Plusnet I moved home in early April. Your rep on the phone told me he'd take care of everything. I've just found that you took direct debits from my account in April and May. No more phone calls - I want an email address so I can get it from you in writing that you'll fix this.
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AlanJSlater
(@AlanJSlater) reported
@Plusnet Hello. Sorry to trouble you (again) but I'm having problems with Plusnet webmail. I cannot send emails. I get a message saying "message sent" but it does not reach the recipient. I still receive messages alright but I can neither reply to them nor send new ones.
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M
(@adilondoner) reported
@Plusnet you cut off a disabled person’s access to the internet for a whole weekend after categorically telling them they wouldn’t be with it service. You should be ******* disgusted with yourselves
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Alex Brown
(@AAAMUSEMENTS) reported
@Plusnet can I ask why you’ve ignored multiple direct messages seeking support? I can’t call you on the telephone so this is my only means of contact. Thanks!
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ChrisThomasLuke
(@Chris_TLT) reported
@Plusnet why does it take so long to fix a problem with you guys? Or is it a rough time? My friends are with you and live 5 minute walk away from me and theirs is fine?
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Maureen Grayson #RejoinEU
(@BagladyM) reported
@npje @TalkTalk They left me without Internet for 13 days!!! Blamed my old router initially and refused to send an engineer. When Open Reach turned up (5 days later), a fault at the exchange was identified. This 'fault' was never rectified! Switched to @Plusnet. Internet restored in 5 seconds!
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Lanky B - Person of Tall ⬆️
(@Pete_Bassist) reported
@DrChrisParry @sky One thing to remember, openreach provide the cabling for all the ADSL connections, sky, BT, Plusnet, everyone, it's openreach that are ****.. I would avoid Sky they ramp up prices..