Plusnet Outage Report in Biddenden, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Biddenden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Biddenden, Kent, England
The most recent Plusnet outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
||
| Cranbrook |
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| Ashford |
Internet | |
| Maidstone |
Total Blackout | |
| Maidstone |
Total Blackout | |
| Maidstone |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Biddenden, England
Latest outage, problems and issue reports in Biddenden and nearby locations:
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
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Bill Fox
(@BillfoxUk) reported
from
Lydd, England
@Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet I phoned help line - sorted. Automated e-mails were not very clear.
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Donne
(@donne_mark) reported
@Plusnet Hi, please could you DM me. My elderly neighbour has lost his mobile, and only has incoming calls on a LL. He’s on his own & a bit distressed & I need someone to call him to help cancel his mobile…
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muckfe
(@WorkieTicket99) reported
@Plusnet why do you seek to punish long term customers ?. My current deal (as a long term customer )is now £10.93 a month … new customer pays £9. Fantastic.
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Andrius
(@Andriux55) reported
@Plusnet no mobile internet just sometimes H+ for more then 3 weeks , what is issue ,why nobody fixing it ?
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muckfe
(@WorkieTicket99) reported
@Plusnet did you know if you are an existing customer with these and you up your data allowance from 10 to 20gig you will pay £16.39 .. if you are a new customer it’s £9 . Outrageous.
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Plusnet
(@Plusnet) reported
@heavenndhell666 I'm sorry you feel this way and will ensure your feedback is taken on board. As outlined above, if you do wish to make a complaint feel free to use any of these options. - Curtis, Plusnet Sheffield
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Alexis
(@Alexis01457679) reported
@Plusnet I'm a broadband customer just tried to sign up for sim only mobile, said there was a payment error but the payment has registered on my card ok, not received any emails, what can I do I don't have time to sit waiting on hold on phone
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muckfe
(@WorkieTicket99) reported
@Plusnet as I logged on today I saw if I was a new customer I would be charged £9 instead of £10.93 ,as I’m a long term customer. I thought “April Fool” .. but nope penalised for being a long term customer. Cracking .
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muckfe
(@WorkieTicket99) reported
@Plusnet Yorkshire puddings is quite apt . Why as a long term customer must I pay £10.93 a month but as a “new” customer pay £9 for the same sim deal. ?
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i love ramsgate
(@heavenndhell666) reported
@Plusnet Bit strange you don’t have a customer complaints email that can be dealt with a lot quicker considering your business is communications how bad is that
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Jay Roberts
(@JayRobe31778845) reported
@kyajbuller @Plusnet is by far the worst home wifi you can ever get. They promised me between 66-77mbps of speed and a minimum guarantee of 60mbs. For the last two years we’ve been getting below 5mbps on a concenstant basis. A lot of the time below 2mbps.