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Plusnet

Plusnet Outage Report in Biddenden, Kent, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • RrmetroldRose
    Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • jimjam_arch
    James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Neilwigg
    Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • BillfoxUk
    Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • Neilwigg
    Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • SussexRivers
    UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit
    BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • RrmetroldRose
    Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Yapoo936
    k (@Yapoo936) reported

    .@Plusnet Hi there. Can someone please respond to my DM in regards to my cancellation? No one has given me any details about how it works and when I'll get my final bill/how it will be done since I'm moving house/when I can cancel my current Direct Debit.

  • xnsxo
    . (@xnsxo) reported

    @Plusnet why is your website just not working? I ordered broadband and I’m trying to track my order but can’t even do that. Could you please help so I can get an update ASAP.

  • pprinplup2
    Percy The Prinplup 💙 🐀 (@pprinplup2) reported

    I've not been paid by either BT or Plusnet to tweet this. I'm just a customer who's sharing their experience.

  • Muig
    Muig (@Muig) reported

    @Plusnet I'm a (potential) new customer, so are the prices I see on the website at this moment the prices I'll pay until next April? Ta.

  • acr_crm
    Acr_Crm (@acr_crm) reported

    @Plusnet Hi, we have signed up to Plusnet yesterday and today have received a message to call support or look on the website for help as there is a delay with our order. I have tried ringing but it tells me the phone line is closed and there is no live chat on the website?

  • richstone59
    Richard Stone (@richstone59) reported

    @virginmedia A year of being with plusnet with zero problems. Moved to Virgin one week ago as was the only choice at the place I was moving to and now it’s down with zero contact from you !! Meant to be online at 9 doing assessments for students? Any advice ?!!!

  • maviczap
    maviczap (@maviczap) reported

    @premnsikka Just got my lasted bill from Plusnet, up from £29 a month, to £41. Service hasn't changed, looks like I'll be switching this week as I'm out of contract.

  • purple_dragon25
    kelly (@purple_dragon25) reported

    @Plusnet hi I have an issue regarding my internet - I have an Amazon echo show 1st gen and it keeps dropping out on calls. My ps4 is fine as are my other devices.

  • TimButlerWorcs
    Tim Butler (@TimButlerWorcs) reported

    @Plusnet I never did get through - I asked how else I could get in touch and Plusnet told me the only alternative was by letter!

  • BILDERBERG_GP
    Peter Jeffries #IsleofWight ENGLAND, UK. (@BILDERBERG_GP) reported

    @Ofcom @e_emobile @Plusnet Ofcom... There has been virtually no EE mobile service on the Isle of Wight for nearly 2 weeks. Currently, I'm on aeroplane mode here. No body seems bothered by a simple service connector problem. Its nothing less than a disgrace. Sort it !!