Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 12/04/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cerebralsymphoy cerebral symphony Ⓥ (@cerebralsymphoy) reported

    @Plusnet Do you support Wi-Fi calling?

  • tgr42 tgr (@tgr42) reported

    @Plusnet Hi Matthew, someone must have tweaked/fixed something on the line or at your end as d/l speeds are back to around 10 Mbps. No dropped connections yet but will monitor for next 48 hours and if gets worse again I'll update the Help Assistant question #219249945.

  • sammy_Essex sammy💙 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sammy_Essex) reported

    @tabithaplain I’ve had problems for a week too. Not good @Plusnet

  • MargaretCobble margaret cobble (@MargaretCobble) reported

    @Plusnet husband and I had plusnet sim only. Cancelled both May 21. You carried on billing. Spoke to customer service in August who assured had now been cancelled. We are currently in Spain and have had to pay Arvato debt collectors more than £80. Appalling service

  • Aellabrenna 𓃮𓃮Ghostly Panther AellaBrenna Pippa Bramley 𓃮𓃮 (@Aellabrenna) reported

    Currently reliant on mobile data for tinterwebs as the change from NowBroadband to PlusNet is currently happening. No idea when it will go live. Never been more grateful for a generous data allowance. My whole life is online, heck I'm having to turn lights on MANUALLY!

  • linzeloo Lindsey (@linzeloo) reported

    @Plusnet trying to get tech support to call back for over 2 hours now. They rang once before the line went dead. So far not impressed plusnet!

  • Plusnet Plusnet (@Plusnet) reported

    @cerebralsymphoy Thanks for getting back to us We don't currently support Wi-Fi calling but if this were to change we'd get this communicated out. Thanks Alice @ Plusnet Leeds

  • weeziereads 📚Louise / Weezie Reads ✨ (@weeziereads) reported

    @Plusnet @plusnethelp hi! Internet has gone down again and haven’t received a response to my DM yet. Is there anyway you can help? Thank you!

  • AngelaStoneAlty Angela Stone (@AngelaStoneAlty) reported

    Not at all surprised that @Plusnet have my first invoice wrong, charging rather than when they actually provided a service & forgetting the promised BT credit - what a shambles of a company!

  • StarFeatures Rach (@StarFeatures) reported

    @Plusnet Managed to get the text service working and an engineer to come out. Improved but still inconsistent. Fingers crossed it settles to a better speed soon.