Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 01/13/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • millie_preece Mills (@millie_preece) reported

    @Plusnet @plusnethelp broadband has been down for hours now since 1pm yesterday, have messaged and no one has responded to me. Can someone look into it for me

  • r0ttentoad Alex 🦴 (@r0ttentoad) reported

    I had to call Plusnet cause our broadband went down, and when I was testing it to see if it was back on, the technician on the phone said "Google cats in hats" and I really liked that. I hope she's having a good shift.

  • 2mimik Maria (@2mimik) reported

    @Plusnet Well we do get a red light on a daily basis and the internet is slowing down to a snail pace. The TV can't load programmes, the YouTube videos are mostly unpopulated. We have also had TV channels changing all by themselves so there is evil afoot. I suppose we will give up soon.

  • Maccas17 Paul (@Maccas17) reported

    @Plusnet Just to add, phone line works fine, WiFi and lan is also fine, it's the broadband login account being refused. Modem and router have been rebooted and showing no errors, aside from the Internet connection saying "Invalid account or password".

  • RebeccaTope Rebecca Tope (@RebeccaTope) reported

    @Plusnet This feels like a game of cat and mouse. Because my internet is so slow, messages sometimes just fail to go, even though they appear as if they have. The email specifically asked me to reply to it. I give up.

  • GaryAkAMoofie Gary/Gawy (@GaryAkAMoofie) reported

    @lorrain00414525 Oh I used to be with Plusnet, I only ever had them go down once while I was with them, and I was with them for a number of years

  • B4rry Barry Sharp (@B4rry) reported

    @Plusnet Hello, I'm a PlusNet Broadband customer thinking of moving over to your mobile setup. A vital question is: Are your SIMs 5g?

  • Maccas17 Paul (@Maccas17) reported

    @Plusnet hi we've lost Internet connectivity tonight and our router is no longer able to login with our broadband username and password. These have not changed our end and it looks like it first failed 6:22pm today. We are both dependent upon this for work. Please help!

  • theCrius Crius (@theCrius) reported

    @Plusnet my connection just dropped and there is no support via phone. Where can i reach some support?

  • LCJohnson79 Liam Johnson (@LCJohnson79) reported

    @Plusnet My broadband is up but the phone line is down again. Is it the same fault being worked on?