Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 02/26/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyIsHeRe 🌼 Amy ᴿ ❤️ 🫶🏻 (@AmyIsHeRe) reported

    @Plusnet What's wrong with the WiFi?!? went down but back on, but now won't connect to my firestick 😒

  • blelelelem chesca (@blelelelem) reported

    @Plusnet how can I send positive feedback for a customer service agent through to a manager? One of your agents has gone above and beyond and I feel they need some recognition! :) office was in Doncaster

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @Plusnet I can’t give you that information because I’ve had to move in with my parents so that I can do my job using their internet, so I don’t have documentation to hand. I’m also dealing with a broken down car at the moment so getting back to my house isn’t practical.

  • KTmarmot BeckieC 💙 (@KTmarmot) reported

    @Plusnet is there any news on the outage affecting people in West Norfolk? No broadband since late Monday night. It would be helpful if known service issues were posted here, rather than ignored, just saying

  • Goldmaster @Goldmaster@Mastodon.social (@Goldmaster) reported

    Hi @Plusnet how do you turn on Plusnet Call Protect? Just keep getting this service can't be connected. Talktalk had a similar feature included.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @me_and_flora I have been DMing for 24 hours asking for help, no response still

  • JoJenkins1 Jo Jenkins (@JoJenkins1) reported

    @Plusnet cannot make phone calls etc, therefore cannot call you. Definitely a SIM problem as tried in another phone, help!

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @KintalineFarm @Plusnet To be honest, I don’t even know why this was required - the question of whether there are still issues in my area from Monday night should be a simple yes or no. Why do they need username? Can’t say I’m impressed. Other providers have been much quicker to respond to the outage.

  • nickjowen Nick Owen (@nickjowen) reported

    @Plusnet You really do need to do something about your hold music. It’s bad enough holding on for the ridiculous amount of time, but to do with this music is just mean

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @goodgary99 @Plusnet It’s the same with me and I’m in the same area as you. There was a mass internet outage affecting our area on Monday night. My parents are with BT and theirs recovered, but Plusnet hasn’t. Mines been down since that night. Moved in with parents so that I can work.