Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 01/23/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

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Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thoughtcat Rik (@thoughtcat) reported

    @Plusnet Hi, I've had emails to a local firm bounce back as undeliverable saying "Please contact your Internet service provider since part of their network is on our block list (S3150)." Thus I am informing you as my ISP. Can you assist please.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet You mentioned ‘live chat’ … not me. Your website said to contact via Twitter - I did this at Ofcourse there will always be netowrk probs .. but I messaged you at 1.15pm - my husband also did. It’s now 14.52 .. and it’s not fixed and we still can’t call/text. Poor service

  • mxbexglambert Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚 (@mxbexglambert) reported

    @mikenco @virginmedia Ditto. Apparently they're working with another company to do the WhatsApp stuff. Finally on WA with a person. Taking their sweet time. Honestly so glad to have signed up to Plusnet now. Customer service at virgin is awful. Bx

  • Vaughp Paul (@Vaughp) reported

    @Plusnet Help I've just arrived in the USA. In the process of sending texts saying landed safely and before connecting with Miami airport WiFi incurred £33.33 data charges for somehow downloading 170mb of data. Can you refund as need my smart cap over next 2 weeks!

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Hey @Plusnet our whole family is with your network. None of us can make calls or text. I’ve sent you a Twitter message as we can’t even call you and there is no email… we have had no response? Poor service from you guys! Can you respond please.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet He already has .. you literally just messaged now?! Your attitude and service is awful. We will be moving networks.

  • mxbexglambert Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚 (@mxbexglambert) reported

    @virginmedia @mikenco Why is none of that investment on your customer service? Been trying for hours today to cancel phone, text, chat, now waiting for WhatsApp. Meanwhile signing up to Plusnet has been smooth as butter. Absolutely shocking customer service, again from virgin.

  • Brian_A_Woolley Brian Woolley (@Brian_A_Woolley) reported

    @Plusnet Thanks Chris. Had no issues with my service so sorry to be leaving but looking for FTTP

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet and we still can’t call/text. Poor service.

  • mxbexglambert Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚 (@mxbexglambert) reported

    @virginmedia @mikenco Why is none of that investment on your customer service? Been trying for hours today to cancel via phone, text, chat, now waiting for WhatsApp. Meanwhile signing up to Plusnet has been smooth as butter. Absolutely shocking customer service, again from virgin.