Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 01/27/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hilldavidr david hill (@hilldavidr) reported

    @Plusnet hi want to cancel my btsport, still nothing on your website to allow me to do that. Please can you help? Thanks

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • tom_holt Tom Holt (@tom_holt) reported

    @Plusnet mobile network down SY23 3 postcode area since Saturday 4th am. Two Plusnet customers in same household with same issue. Diolch.

  • alicejmartin78 Alice Martin (@alicejmartin78) reported

    @Plusnet tried three times to get help with broadband in De45 which has been non existent for 4 days. I can reach someone no problem to upgrade or buy another product but not help with the service I already pay for - yes I’ve consulted your help pages!

  • ColeInDorset Richard Cole (@ColeInDorset) reported

    @MoneySavingExp Only problem I had with Plusnet mobile (before I switched to Three) is that they don't support connect over Wi-Fi, which I needed as there is no mobile signal in the house. Otherwise they were good. Still using Plusnet broadband.

  • WoolfendenAnn Ann Woolfenden (@WoolfendenAnn) reported

    @Plusnet I appreciate that Adam. Unfortunately it has caused problems with lots of activities planned for the Platty Joobs :-(

  • patently patently (@patently) reported

    @MagentaKoru They’re all dreadful. Pick one based on the deal and trustpilot reviews. Swap when they start providing rubbish service - probably about 2-4 years in. That said, Plusnet have been quite good for a while now.

  • Plusnet Plusnet (@Plusnet) reported

    @alanh47 Hi Alan, I'm really sorry to hear you and others have been affected by this mail issue. I've raised a task on your account to have this investigated for you and once I have more details, I'll update you via the account. -Tony Plusnet Sheffield

  • OatwaySteve Steve Oatway (@OatwaySteve) reported

    Good old @Plusnet , I have an emergency call system as I'm disabled and it dials a free phone number if I need help. But @Plusnet still charge me for the calls !!

  • GeoffreyCoan Geoffrey Coan (@GeoffreyCoan) reported

    Mega annoyed today with #Apple #iOS155 and #Safari. Been having problems on my iPhone and iPad with web pages taking minutes to load, and often never loading. Thought it was my broadband and had a @Plusnet engineer out who improved my speed but still some sites never loaded.