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Plusnet

Plusnet Outage Report in Biddenden, Kent, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • Fatty_Gets_Fit
    BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Neilwigg
    Neil Wigglesworth (He/Him) ๐Ÿ’™ (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isnโ€™t it? Never had a broadband before that drops out every day, literally never and Iโ€™ve used Virgin, BT, EE, Sky and more over the years

  • BillfoxUk
    Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • jimjam_arch
    James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alandixon1385
    Alan Dixon (@alandixon1385) reported

    @plusnethelp @Plusnet So on the website you can talk to a chat agent immediately if you want to join up but not if you want help. I'm on the phone now ... 20 seconds until someone answered "oh you need technical support" I've now been on hold for 10 minutes ...

  • TangRoy17
    Tango'd.โŒ. ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฌ ๐Ÿ‡ง (@TangRoy17) reported

    @eva_angel9 @DOLWOAS Check the online Test rate for down , up loads.. you may find youve no longer getting the same rates... Plusnet changed ours earlier 2020... Was on Upto 70mps fast fibre...cant get that now....

  • eva_angel9
    angel9 โค๏ธ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿค๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ’™eva (@eva_angel9) reported

    Iโ€™m looking to change my broadband provider as my contract runs out in 3 weeks. Iโ€™m looking at TalkTalk fibre 67Mbs anyone know how good it is. Or any other suggestions lm on Plusnet at the moment and lve been with them 4 years but itโ€™s been poor for about 18mths.

  • thegriffter
    Griff #BritishIndependence #doingwhatsright (@thegriffter) reported

    @eva_angel9 The thing is that both of those will be using the same wires, cabinets and connections. If one is not so good there's no reason to believe the new provider will be any better without engineering support. I use PlusNet and love it, BT support! Arguably the best.

  • LindsayPB
    Lindsay Broadwell ๐Ÿณ๏ธโ€๐ŸŒˆ (@LindsayPB) reported

    @steve_stringer Plusnet, sadly, but honestly they're all ****. I just upgraded my phone's 4G to unlimited and am using that anyway.

  • eva_angel9
    angel9 โค๏ธ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿค๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ’™eva (@eva_angel9) reported

    @DOLWOAS Iโ€™m with Plusnet have been for 4 years but itโ€™s been very poor over the last 18months l tend to use my mobile data itโ€™s much faster. And lve had to put boosters in every room.

  • katysmith_98
    katy (@katysmith_98) reported

    @Plusnet @plusnethelp been trying to reach yous on the phone for ages and canโ€™t get through - basically my internet works but only on my tv and not my phone or laptop, any help?

  • RebeccaTope
    Rebecca Tope (@RebeccaTope) reported

    @Plusnet How do I claim a refund after severely interrupted service throughout 2020? Emailing hasn't worked.

  • akpatwalia
    Avneet Patwalia (@akpatwalia) reported

    @Plusnet On a instant speed check the service seems ok but over consistent long term use it has been totally unreliable. Can someone please kindly contact me to see how we can resolve this. The router has been changed but this has not helped. @plusnethelp

  • jruddy99
    John Ruddy (@jruddy99) reported

    @Sheffield_Skate @andrewspoooner @plusnethelp I always laugh when people rave about the quality of service from PlusNet, and say how they're much faster/more reliable than BT.