Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 12/07/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • IamSiwan Siwan 🐾 (@IamSiwan) reported

    @Plusnet Yes, I can see it's connected now. Unfortunately although my devices now appear to connect to the hub, I'm kept being asked to sign in and I can't connect to the internet! Who can resolve this please?

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    Is Plusnet down just for me or for everyone? I can't catch up on last night's Strictly with no internet! Running my laptop off the data allowance on my phone, which is less than ideal ...

  • chinadreams China Holiday (@chinadreams) reported

    @Plusnet our line. Both times yoy have not cancelled this request and are still sending us texts and emails telling us you will be switching off our service on Oct 19th. Seriously how useless are you that your own systems are cutting off your paying customers? The next message

  • hannah_mounsey Hannah Mounsey (@hannah_mounsey) reported

    @Plusnet 16 days now without WiFi or landline. We had a text yesterday to say it would be installed on the 27th, another one this morning to say it’ll be the 28th. And so your poor service continues… 🤯🤯

  • gman1406 Gareth (@gman1406) reported

    @Plusnet Hi my broadband hasn't been working properly for the last couple of hours. Are there any issues in Glasgow?

  • jnfr84 jnfr (@jnfr84) reported

    @Plusnet Hi guys. I signed up a while ago and was paying 26.99 per month for my internet. However I am never receiving promised speed, and yet my bill has just been upped to £43.50 per month. How can we get this back down to the 20s? I am a single person, this is too much money!

  • Plusnet Plusnet (@Plusnet) reported

    @Andykaren7893 Hi Andy, I'm sorry to hear your broadband isn't working. If you're still having issues with this, you can drop us your Username via a DM so we can take a further look. - Curtis, Plusnet Sheffield

  • Embezie2 Embezie (@Embezie2) reported

    @Plusnet please send my Internet, I have online learning!!!! #Students #StudentLivesMatter Should I cancel and change over to #BT?

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Its because the routers are rubbish ...I have to turn it off and back on every other day sp an engineer won't help cos like last time he will just say its the routers there not good enough

  • ReidClare Clare Reid (@ReidClare) reported

    Hi @Plusnet your customer service phone number is ‘not recognised’ and our internet is not working this morning. 🤬 do you have a customer services phone number that actually works?