Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 03/14/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • martinwwhite72 Martin White (@martinwwhite72) reported

    @plusnethelp @plusnet I'm taking that as a "no" then. Way to go. Annoy a new customer twice within their first day of service. Talk about buyer's regret........

  • kelly_tengi Kelly (@kelly_tengi) reported

    Oddly reflective today. Tomorrow is my last day working for @plusnet. This account was originally set up as kelly_plusnet as I did a lot of direct support for people on here, just as customer support via Twitter was properly kicking off.

  • John02620301 John (@John02620301) reported

    @plusnethelp Having loads of problems with plusnet internet going down 3-4 times/day anyone else having similar issues? At the stage where I need to change provider

  • drl David Lewis (@drl) reported

    @gemisinlondon The plusnet connections are fairly decent for the price, but unfortunately the standard WiFi routers they send out are some of the worst out there.

  • HoneymanLucy Lucy Honeyman (@HoneymanLucy) reported

    @MartinSLewis please help! Plusnet failing to complete my broadband switch. Been 10 days NO INTERNET!!! Can't wfh and STILL no Internet. What are my rights?

  • CEB2920 Claire B (@CEB2920) reported

    Utterly livid with the appalling service rec'd by @Plusnet Despite cancelling broadband & switching to Fibre with BT (their agreed partner), in Nov, I have rec'd numerous threatening emails saying I had to pay a cancellation fee of £171.39 😳

  • HoneymanLucy Lucy Honeyman (@HoneymanLucy) reported

    @Plusnet NEVER SWITCH TO PLUSNET. NEVER. Just save yourself the agony now. ANY other ISP will be better.

  • MichiSaye Mitch (@MichiSaye) reported

    @Plusnet We’ve switched to your service on 27th January, however there’s no broadband service yet. We also haven’t received the router despite it being dispatched on Saturday. It is affecting our jobs and education a lot!! Could you please help?

  • probey89 Mark Probert (@probey89) reported

    @Plusnet just wondering does anyone work in your call centre? Been on hold now most of the morning #plusnet #poor

  • BuntingsWorld Rob Bunting (@BuntingsWorld) reported

    @JHow989 @Plusnet @plusnethelp Best thing I ever did was get on BT. Full control over it. What the companies tend to do is only release a smaller bandwidth to each customer, more you pay more bandwidth you get. Hence getting shitty WiFi from plus net /talk talk etc.