Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 12/10/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • markhysted mark hysted (@markhysted) reported

    @sovietlife Same here, now have no phone service, come on @Plusnet - perhaps rethink using @RoyalMail if is isn’t reliable

  • Plusnet Plusnet (@Plusnet) reported

    @padsheff Hi from Plusnet. I've had a gander and can see the connection was down when you sent us the post but glad to see it came back a few hours later. By all means if you are still having an issue, please DM me your username and I'll and another look. James (2) - Plusnet Sheffield

  • purrmaidx izzy🕷 (@purrmaidx) reported

    Hi Plusnet can we cancel our internet from Friday when we move out Plusnet: sure [cuts off internet immediately in the middle of a work day] Thanks x

  • CalumSpires Calum Spires (@CalumSpires) reported

    @Plusnet Any idea who I need to complain to about my Openreach engineer not turning up on my provided install day (today)? I’m switching to you from EE (you advised them, not me) and my service provided by them is due to be terminated this evening?

  • jblandlee John Boland-Lee (@jblandlee) reported

    @Plusnet Managed to get through on phone and problem solved. Still can’t understand why I can’t set up a new mailbox on line. Your colleague did it for me so now happy!

  • btjwilks Benjamin Wilks (@btjwilks) reported

    @funkydunky9 @Plusnet Have they yet agreed to not charge you for the days on which they’ve provided no service? I mean, I know you’d rather have it working, but at least don’t let them charge you for something they’re not doing!

  • lewlew2003 EuroSkeet (@lewlew2003) reported

    @Plusnet Our Broadland is down and won’t come back on! What’s going on?

  • SarahJDavid SJD (@SarahJDavid) reported

    @MatthewHewitt84 @Plusnet @bt_uk That’s good to hear. Mine has just this second come back online. Fingers crossed it was just an isolated incident.

  • chappersuk Mr Chappers (@chappersuk) reported

    @Plusnet I am a new customer and have been waiting 24hours for a reply to a DM, and nothing back from your forum post either If this is how it starts, maybe we should stop...?

  • londonkro Kev (@londonkro) reported

    @gavinnivag @Plusnet Also should add that therefore it’s a BT Openreach issue not Plusnet