Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 12/15/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leeslator Lee Slator (@leeslator) reported

    @MatthewJRudd @KCOMcare Similar idea to the contact I made with @Plusnet when I was a customer. Their hold music was all Sheffield acts.

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @Plusnet Just to make sure that the work to fix my broadband is done by 14 November as Openreach promised

  • davedpg David Edwards (@davedpg) reported

    @Plusnet I think issues might be cropping up again, speeds seem inconsistent on a wired connection

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Plusnet say they are here to help, no they are not! Took over our broadband on 2/11/2022. After numerous calls it went live on 07/11/2022 for several hours. Has stopped working but Plusnet keep fobbing us off!!

  • giocazzo1 Giovanni Cazzo (@giocazzo1) reported

    @iD_Mobile_UK congratulations! You win the award for the worst customer service ever from a phone supplier, and I was with plusnet so that is some effort. Are you ever going to respond to my message? I need access to the community forum, that's all. Please? Anyone there?

  • TerryWa79265118 Terry Walsh (@TerryWa79265118) reported

    @Plusnet Information sent as requested but two days later and there has been no reply or progress. Now over five weeks without any service!

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent.

  • BurtieBrom Mark Bromhall (@BurtieBrom) reported

    Thank you Plusnet customer service! Showing how it should be done. Straight to an adviser no on hold. Professional, knowledgeable and polite and even called me back when we got cut off. It’s not hard to get it right but so many have no idea. @Plusnet #CustomerService

  • GwionCardi Cardi (@GwionCardi) reported

    @charliehtweets @adebradley Buy a Xiaomi Redmi Note 10 for £150. Then look at Plusnet's sim only deals and use those prices to haggle your current provider down 💪🏼

  • PeteSutton Pete Sutton (@PeteSutton) reported

    @Plusnet Found a fix - Tried Opera, couldn't connect, suggested I try prefs/system/'Use DNS-over-HTTPS instead of the system’s DNS settings'. Worked straight away, same computer, same router