Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 12/22/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OliBlacklock Oliver Blacklock (@OliBlacklock) reported

    5 days now no incoming calls or messages, customer service says to be patient and keep checking?? @Plusnet

  • greacct Gavin Etheridge (@greacct) reported

    . @Plusnet I spoke to your support team yesterday about being unable to receive calls & texts I was told it is a major problem with one of your service towers & started on 22-Jun. However, the status page says everything is fine. How can I keep upto date on when this is resolved?

  • _nevexo_ Cameron Fleming (@_nevexo_) reported

    @Plusnet our site has three lines from Plusnet, but one doesn’t have support for baby jumbo frames, is this something that can be resolved?

  • Plusnet Plusnet (@Plusnet) reported

    @translatinczech Hi there. I'm so sorry for the delay in getting back to you and that you've had a time out when trying to place an order with us. I'd recommend trying from a different browser or device. Please let me know if the problem persists. Regards, Emily Plusnet Leeds

  • RichardADixon Richard A Dixon (@RichardADixon) reported

    Hi @Plusnet, can you please clarify the cost of calling Government department 03000 numbers from a mobile using your network? Thanks

  • Vix1967 Vix (@Vix1967) reported

    @Plusnet Promised a call back from a manager with 5 days! Would be pretty poor customer service had you achieved that but you haven’t. Call again this am but to no avail. Hardly award winning customer service is it?

  • sophstan25 Sophie Stanhope (@sophstan25) reported

    @Plusnet not receiving any incoming calls even though I have signal. Already restarted phone. Please help!

  • manchesterfam Karen Dutton (@manchesterfam) reported

    @EE Thanks, with Plusnet, who advised yesterday it was part of a general EE issue

  • Gingaboots Chris Stephens (@Gingaboots) reported

    @Plusnet Mobile signal issues CT18? Zero mobile coverage (usually pretty ropey anyway) and signal booster has also stopped working as well?

  • ian_phillipps ian david phillipps (@ian_phillipps) reported

    @Plusnet Good morning guys. I have been having a lot of trouble with my Broadband connection over the last couple of weeks. Please can you help? Initially the signal was dropping out completely but now the speeds are consistently slow all the time 😔 Please advise?