Plusnet outages and service status in Biddenden, England

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

• 
  Rose Gold (@RrmetroldRose) reported 12 seconds ago from Ashford, England

  @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 21 seconds ago from Kennington, England

  @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

• 
  Bill Fox (@BillfoxUk) reported 2 minutes ago from Lydd, England

  @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 15 minutes ago from Kennington, England

  So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

• 
  Rose Gold (@RrmetroldRose) reported 23 minutes ago from Ashford, England

  @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

• 
  grace hooper (@messalinahooper) reported 31 minutes ago from Hurst Green, England

  @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

• 
  BenC (@Fatty_Gets_Fit) reported 39 minutes ago from Robertsbridge, England

  @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

• 
  UKalchemy (@SussexRivers) reported 48 minutes ago from Robertsbridge, England

  Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

• 
  James Galpin (@jimjam_arch) reported 59 minutes ago from Ticehurst, England

  @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dog off the leash. (@paulturner2012) reported 9 minutes ago

  Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

• 
  estevén (@superpaddiepads) reported 10 minutes ago

  @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

• 
  Leon (@LeonDeroe) reported 13 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?

• 
  Cyberax (@CyberaxUK) reported 14 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 19 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

• 
  Bri 💙 (@OriginalBigBri) reported 21 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 26 minutes ago

  plusnet sucks *** honestly

• 
  em b (@emb99483795194) reported 27 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Victoria Unprincipled (@duchess2390) reported 29 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  Alison Lees (@AlisonMLees) reported 29 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.