Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 01/16/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

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Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laurassic_parc Laura (@laurassic_parc) reported

    @cuppagee Not sure about plusnet but we had nothing but problems with virgin, definitely wasn't worth the money

  • ohtimothybarnes Tim Barnes (@ohtimothybarnes) reported

    @Plusnet Your Safeguard DNS servers are unreachable/down.

  • NarmeenRehman Narmeen~*~*🌱 (@NarmeenRehman) reported

    @Plusnet hi, if I get a 30day sim, when do I need to cancel if I don’t want another 30days please?

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet I have pm you and still no reply from yesturday ??? Is this normal customer service ? As its bad 1 star service so far from me . Please sort or I will be going to BT .?

  • Thriftmaster2 Thriftmaster (@Thriftmaster2) reported

    @SMARTYMobileUK @WhichUK Your service & value are 100% spot on. I've set my dad up on your network for his home broadband and he is very impressed. He's getting 40mb down, 20mb up and a £12 per month saving on what he was paying for a poor service from Plusnet. So I'd just like to say thank you.

  • MirelaTsacheva Mirela Tsacheva (@MirelaTsacheva) reported

    @MarcAspinall Plusnet has been the best of all providers I've used and, their customer service was prompt.

  • TreeHouseBkshop TreeHouseBookshop #MusicMatters 🇺🇦 (@TreeHouseBkshop) reported

    @patrickkincaid I stick with BT because my broadband is super-reliable and I like the TV bit that comes with it. But we have PlusNet at the shop, never had any problems. BT customer service is soooooo bad.

  • simonbrett Simon A Brett (@simonbrett) reported

    @TheJonFreeman @Plusnet I changed mobile from @Plusnet because of how poor the signal was at times - particularly at work

  • Plusnet Plusnet (@Plusnet) reported

    @samsul73 Hi Syed, I'm sorry to hear you've had a poor experience with one of our advisors. If you don't mind sending me a DM with your username, I'd be happy to look into this for you. - Cal, Plusnet Leeds

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet I've just wasted my rime with your broadband !! Not happy at all with the service so far I have pmd you from this page ! . Please respond amd sort ...