Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 03/11/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @edwardlui Hey Edward Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam

  • tomasbrolin de Kiero (@tomasbrolin) reported

    @plusnethelp I helped my father sign up to plusnet through the online process & you took his money okay 😠 Promised no loss/delay of internet access. Still not online & had to disappoint his employer, being unable to work. Paying for a service he's not even receiving. Shocking.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported

    @plusnethelp Thank you but a bit too late. She's now blocked 0900 numbers but can't get a refund. Premium Rate numbers should be blocked by default with opt in. This poor lady has been conned out of £94 and Plusnet say it's her fault. Yet Plusnet has paid the money to the scammers. 😕

  • DCharlieJP DCharlie (@DCharlieJP) reported

    Hi @Plusnet @plusnethelp - internet abruptly stopped about 20 mins ago. Cant connect , blue light on router, tried factory reset etc. Nothing. Is there a reported issue ?

  • blazingskies Skyblaze the Kittyblob (@blazingskies) reported

    @RealCainMosni @virginmedia That's the problem, unless you use Virgin, or 4G-based internet, EVERY ISP is reliant on Openreach, because they control the infrastructure. Tony works for PlusNet, and getting Openreach engineers to do anything is a major bottleneck.

  • barrettg93 George Barrett (@barrettg93) reported

    @jgoodliffe_ @virginmedia I know they likely don’t offer the same download speeds but I’ve always been happy with Plusnet’s customer service, swapped to them from virgin media and they were much more helpful!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @flashgolding Hi, thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call our Customer Options Team directly on 0800 013 2632 and my colleague will be able to help. - Will.

  • XxChantoixX 💜 𝒞𝒽𝒶𝓃 💜 (@XxChantoixX) reported

    @plusnethelp @Plusnet No those instructions did not help in any way I have followed those steps too many times now and it’s still the same so you better find another fix or send someone.

  • 587fm robert cooper (@587fm) reported

    @Plusnet my transfer date was 9th March, 7 days on I still no incoming calls, no router and since last night no broadband. Hanging 15 mins on phone this morning. Poor poor service. 2 people working from home in my house, what do I do ??????

  • stevewhiteraven stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported

    @LadyMuck75 @VodafoneUK They are an awful company I moved and they were supposed to connect up the internet and phone at my new address on the Monday after i moved, they never did months and me contacting them almost daily in the end but nope broken promises , so i got Plusnet to do it NP done