Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 12/09/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • McleanRoddy roddy mclean (@McleanRoddy) reported

    @plusnethelp @Plusnet >24 hrs no satisfactory email service missing time critical stuff. No confidence in you y’day sorted by tomorrow morn this evening sorted shortly, alt soln not effective nor reliable #behonest

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @MissDemeanor07 @Plusnet @Hyperoptic There was an outage of all emails for 33 hours, to 7am this morning, since then they have been intermittent and they are doing more work overnight. I expect it will be "normal" by Sunday maybe? It's only email, not BB/phone etc

  • mckmid Pete MM (@mckmid) reported

    @Plusnet email service is appalling, blackout after blackout. I have started looking for a quality email-domain-isp provider.

  • philmor45506957 phil morgan (@philmor45506957) reported

    John Lewis webmail provided by Plusnet not working for 2 days, credit due? Hopeless info on website,just fix it.

  • MaryBDropBy MaryB (@MaryBDropBy) reported

    @Plusnet Are there still issues? It seemed fine this morning but emails stopped again at lunchtime.

  • HelenMy48 Helen M (@HelenMy48) reported

    @Plusnet This hasn't worked for me. I have two email clients on different devices. Neither are working. Both tell me to sign in and when I try it tells me my password is wrong. I tried to set up a different client. It told me it couldn't connect to the server.

  • McWojjed Roger Sanford (@McWojjed) reported

    @Plusnet Is there any chance we can have a realistic and honest update as to what is happening and when you will be resolving the email outage please? 🤨

  • phil916 phil evans (@phil916) reported

    @Plusnet @plusnethelp When are you going to fix your email system - its been down for 2 days now?

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet Freenetname accounts still not working properly. Cannot access webmail or send emails. Receiving emails occasionally, usually in small batches.

  • mwardlow53 Michael Wardlow (@mwardlow53) reported

    @Plusnet Guys this is beyond a joke. I am having to wait for 3 or 4 tries to draw down emails. If this normal service resumed? Terrible!