Plusnet

Plusnet Outage Report in Biddenden, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Biddenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Biddenden, Kent, England 02/18/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Biddenden, Kent, England

The most recent Plusnet outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomAshford E-mail
United KingdomCranbrook E-mail
United KingdomAshford Internet
United KingdomMaidstone Total Blackout
United KingdomMaidstone Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoannaKaze Joanna Kaze (@JoannaKaze) reported

    @Plusnet It’s fine now but can I ask where I can check outages in my postcode, for the future? I genuinely couldn’t find anything where I can search by postcode and that seems such bad practice to not offer it

  • MatWithnail wibble (@MatWithnail) reported

    @Plusnet hi there I was due to switch to you but need to cancel my order. Could you progress this for me please?

  • TropicKnight Graeme Pugh (@TropicKnight) reported

    @ThreeUK’s network is appalling. London Bridge and I can’t even take a phone call. Expensive for a service that isn’t even fit for service. As for your team that said they’d fix the problem, all lies. Looking forward to starting with @Plusnet in a day or two.

  • carrianne2208 caroline soul (@carrianne2208) reported

    @plusnet. Your website reports no issues but a few times today, my Internet has gone off for 15-20 minutes. Resetting hub doesn't work. Not impressed. Trying to study on my tablet and WiFi keeps going off! Training website doesnt work on phone!

  • writer_paula Paula Hammond (@writer_paula) reported

    Finally have one bar on my mobile after a week of no service @Plusnet No warning it was happening. No updates. No easy way to complain. No way to do business or contact people in emergencies. But I notice @Plusnet has no problem billing me for the full service today. Shocking.

  • jmarks1970 John Marks (@jmarks1970) reported

    @Plusnet @virginmobile I was wondering if you support these 6 digit shortcodes. Thanks

  • cbailiss Chris Bailiss 🇺🇦 (@cbailiss) reported

    @CaraLisette @EE I switched from EE to Plusnet sim only (who use the EE network) a long time ago and so much cheaper. £10 a month for 30GB of data and unlimited texts/minutes. Of course, depends on what you need/use but for me saved a lot every month.

  • nptweetings Dan Ludlow (@nptweetings) reported

    @pipmadeley Did Openreach pay you a visit in the end, or do you think the issue was in Plusnet's own kit?

  • IBaxterSoundArt Ian Baxter (@IBaxterSoundArt) reported

    Coinciding exactly with an email about price rises (CPI plus a magic 3.9%) from Plusnet my broadband goes down. Sometimes it feels like the whole country is run by gangsters.

  • hwoodiwiss95 Hugo Woodiwiss (@hwoodiwiss95) reported

    @Plusnet is there any way to track an ongoing incident on your network? My connection is impacted by an incident in my area, but the incident isn't show on your service status page.