Plusnet Outage Report in Ashton, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Ashton, Northamptonshire, England
The most recent Plusnet outage reports came from the following cities: Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Phone | |
| Northampton |
Total Blackout | |
| Northampton |
Internet | |
| Wellingborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ashton, England
Latest outage, problems and issue reports in Ashton and nearby locations:
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Dale Towers
(@ddtowe) reported
from
Northamptonshire, England
@plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3
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Father Oliver Coss
(@purgstallheath) reported
from
Northamptonshire, England
@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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G
(@GlennMillward) reported
from
Milton Keynes, England
Avoid Plusnet like the plague. Awful customer service.
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Warren Whyte
(@CllrWarrenWhyte) reported
from
Buckingham, England
Darn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.
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G
(@GlennMillward) reported
from
Milton Keynes, England
Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@SimonDarksideJ I'm on plusnet. No issues whatsoever.
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.
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Alex Loche
(@alexdn32) reported
from
Irchester, England
@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
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Bhavini Lakhani
(@B81Designs) reported
from
Milton Keynes, England
@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Graham
(@PSGen84) reported
@Plusnet So not going help me ok I Ring Plusnet this week so take it from there
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filter more streets
(@iambrianjones) reported
@2_Wheeled_Wolf @Plusnet They are in a total mess. They didn’t charge us anything for two years because their accounting error showed us wrongly to be in credit. We tried to pay but they never took our money. Then when we finally terminated they sent us £200 that we weren’t really owed.
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LlamaSouffle27
(@yorkshabastard) reported
@Plusnet You fail at a lot of this.
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David Byrnand
(@DavidByrnand) reported
@Plusnet Emailed Jamie Ford CEO of @plusnet about a **** up by them which has left me - a home worker - without broadband for at least the next 3 weeks. No response. Not even an acknowledgement. Very poor. Wish I'd changed supplier now.
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Rich P
(@RichP53477206) reported
@Plusnet Are you having DNS issues with mobile internet? I can't view heaps of websites using the 4G. Everything works fine on the non-Plusnet landline. Thanks
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Katherine Johnson
(@KaJohnson99) reported
@Plusnet 8 days and counting. Latest: we will try something in 5 days time 😳🤯🤬 This isn’t customer service! #plusnet @Plusnet @ofgem #NotGoodEnough #GetYourActTogether
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Bill Holland 🏴🇬🇧🇪🇺
(@BillHolland84) reported
I'm with Plusnet. It won't do. They're ****. #whowantstobeamillionaire
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Gordon Fraser
(@gordy_fraser) reported
@Plusnet why, when you closed my account because of poor service, am I still expected to pay for 2 weeks because “your system” takes that long to close an account. Fine let a court decide who should be paying the £19 then!
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Edwina Clough
(@EdwinaClough) reported
@Plusnet Why am I still waiting for customer services to contact me re my complaint raised on 13th September Question 227578502 ? I'm a new customer and I'm NOT impressed with the service so far! 🤷 😠
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Gemma Waddington
(@GemmaWaddington) reported
Hi @Plusnet is their problems with the internet connection at the moment in Chichester area ?mine has been playing up since last week & I need it for being able to work at home