Plusnet Outage Report in Ashton, Northamptonshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ashton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Ashton, Northamptonshire, England
The most recent Plusnet outage reports came from the following cities: Wellingborough, Cosgrove and Northampton.
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Community Discussion
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Plusnet Issues Reports Near Ashton, England
Latest outage, problems and issue reports in Ashton and nearby locations:
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G (@GlennMillward) reported from Milton Keynes, England
Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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Dale Towers (@ddtowe) reported from Northamptonshire, England
@plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3
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DannoMK 🏴 (@CowshedDan) reported from Milton Keynes, England
@MKarmy46 I’ve given up, absolute dog **** from Sky, now Plusnet, they can both stick it up their bums tbh 👎🏼😡
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Edward Lui (@edwardlui) reported from Milton Keynes, England
@Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.
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James (@James54359785) reported from Milton Keynes, England
@Plusnet Any issues in MK3, your web just won't connect.
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Warren Whyte (@CllrWarrenWhyte) reported from Buckingham, England
Darn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.
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Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, England
As @Plusnet is down again (that very much won't do) we're rediscovering the magic of DVDs this evening. I do hope they figure it out by tomorrow. I have a LOT of work to do.
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Craig Hawker (@CraigHawker) reported from Wellingborough, England
@SimonDarksideJ I'm on plusnet. No issues whatsoever.
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Alex Loche (@alexdn32) reported from Irchester, England
@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
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George Paterson (@GeorgeP90787357) reported from Cosgrove, England
@Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.
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Bhavini Lakhani (@B81Designs) reported from Milton Keynes, England
@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
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Craig West (@craigwest) reported from Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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G (@GlennMillward) reported from Milton Keynes, England
Avoid Plusnet like the plague. Awful customer service.
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Father Oliver Coss (@purgstallheath) reported from Northamptonshire, England
@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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J.B. Guttersnipe (@therealbigjim1) reported
@Plusnet my fibre broadband is down after a lightening strike. I go to try and report it (been over an hour now), website tells me, were here for you 7 days a week. Except, can only report a fault via phone or chat, and they both close at 8pm now?
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Mark Norman (@Mr_Mark_Norman) reported
Why is your online help now terrible @Plusnet ? You've closed my ticket without sending me what I paid for and without updating me on progress. And now I can only get in touch by phone and I don't have hours to spend queuing. This isn't why I chose to upgrade after many years
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Gemma Smith (Hardy) (@glhardy) reported
Sat listening to my husband on a call with Dean @Plusnet. I have never heard such a ridiculously rude conversation from a customer service rep. Plusnet must be so proud to have him on the team
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Pete Whitney (@bluecanary1977) reported
@Plusnet we have issues with phone and broadband at home. Phone rings when incoming call but cuts off on answering. Can't dial out. Broadband either not connecting or ridiculously slow.
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💕Elle J 💕#JustSaying (@ejames500) reported
@Plusnet since we moved to fibre we have had no end of trouble with the Internet dropping. I think its time you send an engineer out now as nothing else seems to work!
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Daniel Parr (@GeekityGeek) reported
@Plusnet My phone was stolen today. Your website says to contact you asap, but sends me to page where "phone stolen" isn't an option and your phone lines are closed! Throwing in a "My Account" section with zero options to lock my SIM or divert my calls has been a big help too :(
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Vicki Slater (@vic_7740) reported
@Plusnet Is there an issue in St16 2 area our internet is buffering. Tried the usual fixes!
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Mike Radcliffe (@artbizness) reported
Hey @Plusnet My internet is slooooow today and has been for a couple of days. Only getting 25mbps download and 14 up. Should be 55 down and 20 up? Can you investigate please?
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Philip Colling (@LucianSanchez82) reported
@Plusnet Today one of your engineers resolved a slow broadband issue for me after discovering my line was configured as ADSL (I pay for fibre). Assuming its been this way the entire contract (18 months this month), am I due a refund for the difference between ADSL and Fibre?
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The Thingster (@ThingyThingster) reported
DEAR PLUSNET, YOU ARE SUPPOSED TO BE GIVING ME WIFI, NOT GIVING ME A RED DOT THAT SPINS AROUND ON MY NETFLIX, REMINDING ME HOW TO COUNT TO 100. I USED TO USE BT: NO ISSUES. NOW I USE PLUSNET: I HAVE LESS BARS AVAILABLE TO ME THAT A PROHIBITION ERA MOSQUE. **** YOU, EMBER