Plusnet Outage Report in Ashton, Northamptonshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ashton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ashton, Northamptonshire, England
The most recent Plusnet outage reports came from the following cities: Northampton, Towcester and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ashton, England
Latest outage, problems and issue reports in Ashton and nearby locations:
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Alex Loche
(@alexdn32) reported
from
Irchester, England
@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
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Father Oliver Coss
(@purgstallheath) reported
from
Northamptonshire, England
@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@SimonDarksideJ I'm on plusnet. No issues whatsoever.
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Warren Whyte
(@CllrWarrenWhyte) reported
from
Buckingham, England
Darn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.
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G
(@GlennMillward) reported
from
Milton Keynes, England
Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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G
(@GlennMillward) reported
from
Milton Keynes, England
Avoid Plusnet like the plague. Awful customer service.
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Dale Towers
(@ddtowe) reported
from
Northamptonshire, England
@plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robin
(@fronkoduck) reported
@Plusnet Thanks Mike. I'm guessing I was allocated to Adam yesterday evening but have been bumped out of the queue due to these communication issues.
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Prem Sikka
(@premnsikka) reported
Picking Our Pockets: Broadband & mobile phone companies hiking prices, mid-contract, by up to 17.3% Still, receive same service. BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin, Vodafone acting in unison. Ofcom/Govt do nothing. Has your income increased by 17.3%?
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Richard Burge
(@RichardDABurge) reported
@Plusnet You rang me twice within a 15-minute period. You did not leave message. when I rang the number back it was a standard message initiating a new complaint process. I want a number I can ring and speak to a member of staff. I have no landline connection for three weeks
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Joe
(@cysecste) reported
@Plusnet how can I get support with my broadband without calling you? I'm profoundly deaf and all your support directs me to call you which won't work.
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David McGloin
(@David_McGloin) reported
Avoid @Plusnet. Low cost but dreadful service. Hasnt worked once since order was placed 6 weeks ago. Keep getting excuse after excuse and then advised will get a call back within 48 hours yet still not working. Spent hours on the phone and waiting for next call back on Monday AM
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k
(@Yapoo936) reported
.@Plusnet Hi there. Can someone please respond to my DM in regards to my cancellation? No one has given me any details about how it works and when I'll get my final bill/how it will be done since I'm moving house/when I can cancel my current Direct Debit.
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Cherie
(@cherie_livres) reported
@absoluteradio Is there an alternative text number other than 81215 I can use? I'm with Plusnet and they don't support sending to shortcodes on text! (I've entered online as I always do, but I'd like more entries!)
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Robin
(@fronkoduck) reported
@Plusnet She is a vulnerable customer and is currently unable to receive calls.
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Lydia Harrison
(@lydimoo) reported
@kit2kat @Plusnet So 24/7 support would mean their staff have to work longer, this means they get paid more, potentially overtime/antisocial hours, which is more expensive, which then in turn will put your bills up. I think 8-8pm every day is alright!
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Acr_Crm
(@acr_crm) reported
@Plusnet Hi, we have signed up to Plusnet yesterday and today have received a message to call support or look on the website for help as there is a delay with our order. I have tried ringing but it tells me the phone line is closed and there is no live chat on the website?