Plusnet Outage Report in Ashton, Northamptonshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ashton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ashton, Northamptonshire, England
The most recent Plusnet outage reports came from the following cities: Northampton, Towcester and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
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| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ashton, England
Latest outage, problems and issue reports in Ashton and nearby locations:
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@SimonDarksideJ I'm on plusnet. No issues whatsoever.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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James
(@James54359785) reported
from
Milton Keynes, England
@Plusnet Any issues in MK3, your web just won't connect.
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Father Oliver Coss
(@purgstallheath) reported
from
Northamptonshire, England
@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
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Warren Whyte
(@CllrWarrenWhyte) reported
from
Buckingham, England
Darn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.
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Alex Loche
(@alexdn32) reported
from
Irchester, England
@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet a bit of a joke as you advertise fabulous customer service yet have a 40 minute wait time on calls. Very poor customer service.
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.
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G
(@GlennMillward) reported
from
Milton Keynes, England
Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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Tom⇒maths AMIMA
(@TeaKayB) reported
from
Milton Keynes, England
As @Plusnet is down again (that very much won't do) we're rediscovering the magic of DVDs this evening. I do hope they figure it out by tomorrow. I have a LOT of work to do.
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.
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Bhavini Lakhani
(@B81Designs) reported
from
Milton Keynes, England
@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
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G
(@GlennMillward) reported
from
Milton Keynes, England
Avoid Plusnet like the plague. Awful customer service.
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DannoMK 🏴
(@CowshedDan) reported
from
Milton Keynes, England
@MKarmy46 I’ve given up, absolute dog **** from Sky, now Plusnet, they can both stick it up their bums tbh 👎🏼😡
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Dale Towers
(@ddtowe) reported
from
Northamptonshire, England
@plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rach
(@xrachford) reported
from
Omagh, Northern Ireland
@Plusnet hi , I was due to be credited £40 to my account due to service issues but never was ? And now it’s due to take my next bill within the next week ?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Kingston
(@Kingston3468) reported
@PLUSNET guess what, heavy overnight rain and we have NO INTERNET or Phone what a surprise #plusnet have to be the worst internet company around. #absolutelyuseless this just goes on & on
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Clinical Educator
(@ClinicalEducat2) reported
@Plusnet i need to cancel my contract plz
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𝙅𝙊𝙀 𝘿 🎾
(@triscoe) reported
@aaronfarny_b @virginmedia Try @Plusnet. I currently pay £22 a month, for unlimited fibre. Decent speeds and never really drops tbh.
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Juliet Allan
(@chirruptweet) reported
@Plusnet Been holding on the phone for more than 15 mins to speak about the fact that the incorrectly charged early termination charge still hasn't been removed from our account, in spite of Plusnet's assurances that it would be. Grateful for help in getting this sorted.
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Plusnet
(@Plusnet) reported
@litwardle Hi Lee, thanks for getting in touch. The fault raised is still showing to be worked on, so we can only advise to expect further issues until this has been resolved. -Tony Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@JasonA87151323 From our side we handle the email being sent out so you can claim the reward card. Once the claim has been submitted, you then need to speak to Purecard if you have any queries or issues. - Curtis, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@jldoubtfire You're welcome John. Is there anything else I can help with? -Tony Plusnet Sheffield
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Brian Thomas 🏴
(@brithetornado) reported
@Plusnet Hello, i have a ticket on my account but the connection problem appears to have settled down, however my speed has dropped down to 24 it was a steady 36 i wonder if you can help get my speed back up please.