Plusnet outages and service status in Ashton, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Ashton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ashton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ashton, England
The most recent Plusnet outage reports came from the following cities: Northampton, and Towcester.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 10 days ago |
|
Towcester
|
Wi-fi | 11 days ago |
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Northampton
|
Total Blackout | 2 months ago |
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Northampton
|
Internet | 3 months ago |
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Northampton
|
Internet | 4 months ago |
|
Northampton
|
Internet | 5 months ago |
Community Discussion
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Plusnet Issues Reports Near Ashton, England
Latest outage, problems and issue reports in Ashton and nearby locations:
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G (@GlennMillward) reported from Milton Keynes, EnglandStill absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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Edward Lui (@edwardlui) reported from Milton Keynes, England@Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.
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George Paterson (@GeorgeP90787357) reported from Cosgrove, England@Plusnet terrible customer service from you now over 60 minutes waiting time to get through on the phone. Not a great look. This is exactly why I am considering accepting a better offer from another supplier.
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Bhavini Lakhani (@B81Designs) reported from Milton Keynes, England@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
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James (@James54359785) reported from Milton Keynes, England@Plusnet Any issues in MK3, your web just won't connect.
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Warren Whyte (@CllrWarrenWhyte) reported from Buckingham, EnglandDarn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.
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Alex Loche (@alexdn32) reported from Irchester, England@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
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George Paterson (@GeorgeP90787357) reported from Cosgrove, England@Plusnet a bit of a joke as you advertise fabulous customer service yet have a 40 minute wait time on calls. Very poor customer service.
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G (@GlennMillward) reported from Milton Keynes, EnglandAvoid Plusnet like the plague. Awful customer service.
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Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, EnglandAs @Plusnet is down again (that very much won't do) we're rediscovering the magic of DVDs this evening. I do hope they figure it out by tomorrow. I have a LOT of work to do.
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Dale Towers (@ddtowe) reported from Northamptonshire, England@plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3
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Father Oliver Coss (@purgstallheath) reported from Northamptonshire, England@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
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Craig West (@craigwest) reported from Northamptonshire, England@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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DannoMK 🏴 (@CowshedDan) reported from Milton Keynes, England@MKarmy46 I’ve given up, absolute dog **** from Sky, now Plusnet, they can both stick it up their bums tbh 👎🏼😡
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George Paterson (@GeorgeP90787357) reported from Cosgrove, England@Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.
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Craig Hawker (@CraigHawker) reported from Wellingborough, England@SimonDarksideJ I'm on plusnet. No issues whatsoever.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Onetruefraggle (@onetruefraggle) reported@KaiGWatson Plusnet. Talking to customer service who speak English is all I care about
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Luke Weston (@lukedashweston) reported@Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.
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(((Mark Hoffmeister))) 🔼 (@drasnah) reported@Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.
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gazza (@ShaunGaz) reported@Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet
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Cyberax (@CyberaxUK) reported@Plusnet Hi - As I said in my DM the only option available by that link is a phone call and I can’t do that unless you want to hear someone coughing instead of talking…. Could you escalate to someone who can help please?
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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Caroline (@CraftyGirl1460) reported@Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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Damo🏴 (@nanotek7) reported@Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today 🥲Thanks.