Plusnet Outage Report in Ashton, Northamptonshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Ashton, Northamptonshire, England
The most recent Plusnet outage reports came from the following cities: Milton Keynes and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Phone | |
| Northampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ashton, England
Latest outage, problems and issue reports in Ashton and nearby locations:
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet a bit of a joke as you advertise fabulous customer service yet have a 40 minute wait time on calls. Very poor customer service.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Dale Towers
(@ddtowe) reported
from
Northamptonshire, England
@plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.
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Alex Loche
(@alexdn32) reported
from
Irchester, England
@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
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Warren Whyte
(@CllrWarrenWhyte) reported
from
Buckingham, England
Darn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.
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G
(@GlennMillward) reported
from
Milton Keynes, England
Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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James
(@James54359785) reported
from
Milton Keynes, England
@Plusnet Any issues in MK3, your web just won't connect.
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@SimonDarksideJ I'm on plusnet. No issues whatsoever.
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Tom⇒maths AMIMA
(@TeaKayB) reported
from
Milton Keynes, England
As @Plusnet is down again (that very much won't do) we're rediscovering the magic of DVDs this evening. I do hope they figure it out by tomorrow. I have a LOT of work to do.
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet terrible customer service from you now over 60 minutes waiting time to get through on the phone. Not a great look. This is exactly why I am considering accepting a better offer from another supplier.
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Father Oliver Coss
(@purgstallheath) reported
from
Northamptonshire, England
@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
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Bhavini Lakhani
(@B81Designs) reported
from
Milton Keynes, England
@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
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DannoMK 🏴
(@CowshedDan) reported
from
Milton Keynes, England
@MKarmy46 I’ve given up, absolute dog **** from Sky, now Plusnet, they can both stick it up their bums tbh 👎🏼😡
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G
(@GlennMillward) reported
from
Milton Keynes, England
Avoid Plusnet like the plague. Awful customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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A Masters
(@a_maskters) reported
Ridiculous phone call with @Plusnet just now. Moving house, they offer £38 a month. I can cancel my current contract, pay early termination fee (£60), sign up again with @plusnet (£24), pay a connection fee (£50) and end up paying less over the period of the contract.
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JustDave84UK
(@Justdave84UK) reported
@Plusnet why does your website say Service available Mon-Sun: 8am to 8pm but yet I get this: ADVISOR during our opening hours of 8:00 AM until 7:30 PM. During opening hours we will aim to call you within 20 minutes. Check DL9 hub please!!!!!!
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Seònaid Lafferty
(@Casarlach) reported
@Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust your service 1/
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Joanna390
(@Joanna3901) reported
@Plusnet shocking service yesterday. I called around 1940 and was answered by a man who said ‘we are asking our customers to call back tomorrow’. He then cut me off! 1/3
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Plusnet
(@Plusnet) reported
@nickschurch Hi there Nick, I'm really sorry about the issue with poor mobile signal. We're not aware of any issues but please feel free to send us a DM along with your mobile number and address including postcode and we'll check on that for you. - Adam - Plusnet Sheffield
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James | #StayAtHome Is Optional;Please Be Sensible
(@Autisticosaurus) reported
@Plusnet Not if you’re the provider - terrible service, worst I’ve ever had
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Allison Livingstone 🏳️🌈
(@Click_Write) reported
@Plusnet Constantly dropping out. Use 4g at home 70%+. Wife has to plug in broadband to ensure she can hold meetings. Have a booster upstairs but little diff. Today, a total of maybe over an hr just searching for WiFi. Constant lack of service and then you tell us, there are no probs!
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mku77 Esq,
(@mku77) reported
@nw_nicholas @Plusnet Me too, a great company with a special mention to Customer service, 5*
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Miranda Dickinson
(@wurdsmyth) reported
@Plusnet My internet is off again after reconnecting for an hour this morning. I work from home and do everything online so this is completely unacceptable. Your online troubleshooter isn’t working either. Please advise when I can expect the service I’m paying for to work?
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Brenda Evans
(@evans_chirrup) reported
@Plusnet Been trying for 2 days to get onto your website but the login page doesn't open, is this a problem your end, or mine?