Plusnet

Plusnet Outage Report in Alfreton, Derbyshire, England

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The latest reports from users having issues in Alfreton come from postal codes DE55.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alfreton, Derbyshire, England 01/28/2026 08:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, Mansfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomIlkeston Phone

Community Discussion

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Plusnet Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • Woolyplaces Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, England

    Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

  • kitcub Andy 🇺🇦 (@kitcub) reported from Chesterfield, England

    Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄

  • sarah_robohague Sarah Robinson (@sarah_robohague) reported from Newbold, England

    @Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GeekygalAmber Amber (@GeekygalAmber) reported

    @Plusnet I hear you are working on fixing the internet issue. Please try and resolve it as soon as possible. It is affecting my work.

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • GeekygalAmber Amber (@GeekygalAmber) reported

    @jenthom72 @Plusnet Their whole system is down right now.

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, our service has just dropped out and can’t get onto your webpage. Is your whole service down and when do you expect it to be back? Thank you.

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • Jacobe_sHolmes Jacob (@Jacobe_sHolmes) reported

    @Plusnet please fix the WiFi, or I leak the Epstein files

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • SenorStefan Stefan (@SenorStefan) reported

    Typical FTTP experience? 14/06: MDU build done for 2 neighbouring blocks 09/10: Place FTTP order 20/11: @WeAreOpenreach claiming delay after having claimed twice already since order @Plusnet service is down including web and IVR 🫠 Street cabinet: enabled MDU: built Paperwork?