Plusnet Outage Report in Alfreton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Plusnet
Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Nottingham, Mansfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Wooly. 🇪🇺 ❄️
(@Woolyplaces) reported
from
Chesterfield, England
Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Warham
(@TommWarham) reported
I wish every ISP was like @Hyperoptic or they covered more premises. They have been an absolute pleasure to deal with, queries that took @Plusnet @WeAreOpenreach days if not months to resolve are literally resolved in less than 5 minutes. absolute bliss, complete stability!
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Liam Bradley
(@ToastierJet3082) reported
@icklenellierose Was on Plusnet last year and switched because the service was so bad and they wouldn't help us without threatening a charge if they found nothing wrong. Can't help because the issue was never fixed but you are not alone in your experience
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Candy brewer
(@C4NDYB) reported
Plusnet customer services atrocious. Charged £130 to leave when they couldn't provide the service I paid for.
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Mal Williamson
(@CreatorCoach) reported
A busy Friday afternoon with loads to finish off from a week of new clients, new uploads and new web apps. No - let's spend the whole time arguing with O2? Got 2 months bills back and a new sim on its way fron PlusNet. Bye bye bad customer service, hello weekend!
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Candy brewer
(@C4NDYB) reported
@plusnet calling again on another number and still holding with the worst music ever! Your company is terrible at sorting out issues, once you have your customers money you really dont care
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Rich Innit
(@RichInnit) reported
@plusnethelp My broadband was supposed to be set up yesterday but it hasn't been. No e-mail, no SMS, nothing. I'm an IT engineer trying to work from home and now I have no Internet thanks to Plusnet. Great way to treat a new customer. How long am I going to be kept waiting?
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Candy brewer
(@C4NDYB) reported
@Plusnet your service it atrocious, Ive been charged £130 to leave your company because YOU could not provide an internet connection. Hope your happy that my children will go without this xmas because of you. For months Ive been calling and all I have had is no help.
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Stuart McCarthy
(@mccarthy_stuart) reported
@plusnethelp Hi - my broadband is due to be connected at midnight tonight and had an email saying my question closed and order cancelled as I no longer want to be with Plusnet! No idea what's going on. I need my WiFi set up as planned. Can someone help please?
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Ben Rogerson 🐸
(@BenRogerson_) reported
Hi @Plusnet @plusnethelp Been with you for years and recently renewed the contract. Connection slower than ever and the old router keeps conking out... Maybe a new upto date one for a loyal customer?
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Stuart McCarthy
(@mccarthy_stuart) reported
@plusnethelp Hi - my broadband is due to be connected at midnight tonight and had an email saying my question closed and order cancelled as I no longer want to be with Plusnet! No idea what's going on. I need my WiFi set up as planned. Can someone please help?