Plusnet Outage Report in Ainsdale, Sefton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ainsdale, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ainsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Plusnet
Plusnet is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ainsdale, Sefton, England
The most recent Plusnet outage reports came from the following cities: Lytham St Annes, Liverpool and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Lytham St Annes |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Southport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ainsdale, England
Latest outage, problems and issue reports in Ainsdale and nearby locations:
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Andy Carr #FBPE #johnsonout
(@grumpy2much) reported
from
Saint Annes on the Sea, England
Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Nick
(@NickAiello3000) reported
from
Southport, England
@Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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brian McG 🇪🇺⭐⭐
(@br1mcg) reported
from
Saint Annes on the Sea, England
@stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.
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James Wilson
(@jwilson_trinem) reported
from
Southport, England
Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet
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James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hazel
(@littlemsgooner) reported
@Plusnet when is the mobile service going to be fixed ? day 2 without service & it's the same for EE the other company that BT owns 😤
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Eddie Robson
(@EddieRobson) reported
@Plusnet I'm experiencing outages here in Lancaster - router keeps glowing orange. Are you aware of any network problems?
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Duncan Mellor
(@iamduncan) reported
Hi @Plusnet I’ve honestly given up on your terrible phone support. Your forum has some old but sensible posts from your staff that seem to match my problem but the confirmation email hasn’t arrived so I can’t post can you send me a confirmation email
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Notphilipschofield🏴🇪🇺🇺🇦
(@mitchandnina) reported
Screwed over by #Plusnet disconnected our broadband and say they can’t fix it for up to THREE WEEKS!!!! 4G is intermittent here and phone signal is 1 bar on a good day. I may be unavailable for a while. #incandescentwithrage
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Lydia Pell
(@lkp_arttherapy) reported
@Plusnet it's bad enough having to work during the best weather ever seen up north, but patchy internet signal dropping every 5 seconds is making it soooo much worse. Whats going on? are the lines made of chocolate?
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Teresa Fowler
(@MixedMagicWoman) reported
@Plusnet Thanks but I get the same message following this link as I do from the email links you send me - "Sorry, but something isn't right There was a problem with your question. Please check and try again There was an error We were unable to access your ticket information."
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Ruth Williams
(@ruthfiroo) reported
@Plusnet 1hr 40m on call, tech team customer service manager paying for broadband contract in breach not fit for purpose 1.58mpbv speed no Internet told only guaranted speed on wired connection not wireless and will be charged £240 +to leave #tradingstandards #ConsumerRights
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Labour Matters
(@labourmatters) reported
@LiamMcKee Go by or plusnet. Neither let me down for years
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shiva nash
(@shivanandnashi8) reported
@Plusnet Sim no network at home B76 6TL area. Showing only one signal bar a mile away.
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Alex Munro
(@AlexMunro) reported
@Plusnet hi, I've not had reliable mobile service for a couple of days. Can't call to discuss. Are you able to help please?