Plusnet

Plusnet Outage Report in Ainsdale, Sefton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ainsdale, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ainsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ainsdale, Sefton, England 12/18/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ainsdale, Sefton, England

The most recent Plusnet outage reports came from the following cities: Southport and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

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Plusnet Issues Reports Near Ainsdale, England

Latest outage, problems and issue reports in Ainsdale and nearby locations:

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Formby, England

    @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dresdeb Beccy Dresden (@dresdeb) reported

    "Your broadband should carry on working with your current provider until the switch is completed." Nope: @SkyHelpTeam cut me off at 00:10 (hours after stinging me for another month's service) but switch to @Plusnet isn't done yet. How exactly am I supposed to work today?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • jimboharris Jimbo (@jimboharris) reported

    Not a @Plusnet customer but they have taken £138.76 out of my account. @Monzo are dragging their heels looking into it - surely if an UNAUTHORISED @DirectDebitUK was taken I am supposed to be immediately refunded? #theft #directdebit

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • RosesBones1 Roses&Bones (@RosesBones1) reported

    @Plusnet I sent a message about 45 minutes ago. My new service was due to start Saturday night but was delayed until this morning. It still hasn't gone live. Would you be able to reply to my message with an ETA please. I work from home, and have already missed a couple of meetings today

  • alf_love47 Alf Love (@alf_love47) reported

    There are some real crap ads on tv, recently had the Dominos with lads yodelling, but some are brilliant. Love the PlusNet ads.

  • nikmistry31 Nik (@nikmistry31) reported

    @Plusnet Our broadbands been down for the last 45 mins. Can you please look into this?

  • beedoubleyou_ B**jamin W***iams (@beedoubleyou_) reported

    @BibiLynch @Plusnet @VodafoneUK Yeah we kept blaming our poor old devices for how **** our Internet was, when it was Plusnet all along. They're just a bit **** and not worth the couple of quid a month saving.

  • BORDERJOE JOSEPH BORDER (@BORDERJOE) reported

    @Plusnet Since the start of July 21 I have frequently had 'no service' on my mobile phone. I am unable to access the Live Chat I used to use. I am becoming increasingly frustrated to the point of looking elsewhere for my services. Obviously I can't ring as there is no service.

  • S_M_Thompson Stephen M Thompson (@S_M_Thompson) reported

    @Plusnet Is there a problem with access the ccgi webspace at the moment? I keep getting a message to say the site cannot be found.