Plusnet Outage Report in Ainsdale, Sefton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ainsdale, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ainsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ainsdale, Sefton, England
The most recent Plusnet outage reports came from the following cities: Southport and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Southport |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ainsdale, England
Latest outage, problems and issue reports in Ainsdale and nearby locations:
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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James Wilson
(@jwilson_trinem) reported
from
Southport, England
Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet
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Nick
(@NickAiello3000) reported
from
Southport, England
@Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿
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Andy Carr #FBPE #johnsonout
(@grumpy2much) reported
from
Saint Annes on the Sea, England
Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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brian McG 🇪🇺⭐⭐
(@br1mcg) reported
from
Saint Annes on the Sea, England
@stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sheridan Birtwistle
(@twwooer) reported
@Plusnet contract renewal for my 88 year-old Mum too expensive at £29.99/month for 10Mb plus inclusive calls. Switching to @NOWTV broadband at £18/month for same deal. Do we need to inform you officially to terminate? Thank you
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Gideon Summerfield
(@gidster3000) reported
@Plusnet always singing your praises on Nextdoor and elsewhere for service but had to give up today after listening to hold music for 15mins. Chat directed me to phone, so don't know what to do
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Anna Stark (she/her) Available for work
(@HelloAnnaStark) reported
Hi @Plusnet , I’ve been trying to communicate with you for the last few days and I can’t manage. I have an emergency please contact me.
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Tom
(@tbobeverest) reported
@plusnethelp hey, I need to call an international freephone (00800) number from a Plusnet landline but can’t find call charges anywhere. Can you help?
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Stephen Pepper
(@Pepper2Pepsi) reported
cannot answer the security questions unaided! I can’t help him because he can’t answer the security questions unaided. So 92 year old deaf vulnerable father isolated due to Covid has no phone. Outrageous and shockingly inflexible service from #plusnet I would avoid this company.
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Jade Hodder-Unwin
(@leonandmummy) reported
@Plusnet very unhappy customer. Been waiting for a response from plus net or the reward card team since September after they told me 7days. I have been in touch since and still nothing. Think I may have to cancel this time
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IAN TOUGH Eli.
(@EliTough) reported
@LozzaFox Plusnet and uk call centres best customer service 5 years in row. Simple.
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r.a. hagan 🐸
(@RAHagan_) reported
i had never thought about the plusnet guy til someone from tinder learned i'm from yorkshire and said i sounded like the plusnet guy and now i often think about the plusnet guy
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Bethany
(@Bethany2020T) reported
@sportsmadme We're on Plusnet, haven't had any issues as such, we've had sky & Bt before & its better than both of them
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Penny Waller
(@pitstopproperty) reported
@Plusnet trying to cancel my account. Been on hold for 17 minutes so far. Doesn’t make me want to come back! 🤨