Plusnet

Plusnet Outage Report in Ainsdale, Sefton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ainsdale, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ainsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ainsdale, Sefton, England 01/11/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ainsdale, Sefton, England

The most recent Plusnet outage reports came from the following cities: Liverpool and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSouthport Internet
United KingdomLiverpool Internet
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomLiverpool Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ainsdale, England

Latest outage, problems and issue reports in Ainsdale and nearby locations:

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Formby, England

    @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _banquos_ghost_ Banquo's Ghost (@_banquos_ghost_) reported

    @MrAlgolagnist I'm with Plusnet and to be fair they're really good (if you're happy to wait 30+ mins to get through to them as a residential customer that is). I switched my account to a business account and it was much better. Also got a SIM only deal with them for my "work phone".

  • dvdmike Dvdmike 🏳️‍🌈 (@dvdmike) reported

    I know all broadband in the UK sucks, but @Plusnet are just making them all look better by being the worst

  • FreeRangeChrist Free Range Christian (@FreeRangeChrist) reported

    @Plusnet Help! Was supposed to have a Openreach engineer install my phone line/broadband this morning but no show, no call or text to say they are delayed. This despite numerous texts telling me all is on schedule & they would see me this morning. Please help 😢

  • Plusnet Plusnet (@Plusnet) reported

    @sharnehawkins Hi Sharne, thanks for getting in touch and I'm sorry to see you had a loss of service yesterday. While I can see that you had lost connection for a number of hours, it has since returned. Are you able to get back online, or are you still having problems? -Tony Plusnet Sheffield

  • rogerkb2012 Roger Barrett 💙 (@rogerkb2012) reported

    @BibiLynch @Plusnet I was promised a call back around 5pm today, I organised my day accordingly, they envetuslly phoned soon after 7pm. Been thir customer for 19 years, they’re not the company they used to be.

  • markanderbalaj Mark Alexander Balaj (@markanderbalaj) reported

    @Plusnet I've been trying to get in touch to cancel my contract. There seems to be no one around your office to start the process. Also, no other method to do this. Disappointing! Hopefully will not be subject to fees for late cancellation!

  • sarforalltosee Sar ☕️♀ (@sarforalltosee) reported

    @LustyGobbles @virginmedia Had no issues with Sky since I dumped plusnet

  • rogerkb2012 Roger Barrett 💙 (@rogerkb2012) reported

    @BibiLynch @Plusnet I was promised a call back around 5pm today, I organised my day accordingly, they eventually phoned soon after 7pm. (Btw this is criticism not trying to be smug they bothered to phone.) Been a customer for 19 years, they’re not the company they used to be.

  • localcrowboy Anger issues 💢 (@localcrowboy) reported

    @Plusnet not to worry, I've heard that it was BT doing works but that they didn't bother to inform anyone so the whole street was down. I understand that if they don't tell you there's not much you can do about it.

  • localcrowboy Anger issues 💢 (@localcrowboy) reported

    bro I can't sleep without some background noise and plusnet being broken since 11pm is not helpful at all smh