Plusnet Outage Report in Ainsdale, Sefton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ainsdale, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ainsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ainsdale, Sefton, England
The most recent Plusnet outage reports came from the following cities: Liverpool and Southport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ainsdale, England
Latest outage, problems and issue reports in Ainsdale and nearby locations:
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James Wilson
(@jwilson_trinem) reported
from
Southport, England
Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet
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nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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Andy Carr #FBPE #johnsonout
(@grumpy2much) reported
from
Saint Annes on the Sea, England
Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.
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Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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Nick
(@NickAiello3000) reported
from
Southport, England
@Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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brian McG 🇪🇺⭐⭐
(@br1mcg) reported
from
Saint Annes on the Sea, England
@stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Best Boy Death Grip
(@alamogordoglass) reported
@FrameshiftShark Had a good run with Plusnet, currently got a BT gigabit package, if it's in your area I'd hugely recommend that Never had any major problems with either aside from an outage w/ plusnet due to a physically broken line that needed splicing
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Kyle Dickson
(@Minidicdoc) reported
@Plusnet are you having Auth issues? Router is not accepting correct username and password
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Leonard Harvey
(@LeoH77) reported
@plusnethelp Thanks for the response. Its the same response I had when it first started and didnt change a thing when I tried all these options. Why does your company stop me accessing my plusnet account on day 1 of billing? Its an insane way to run things and to treat your poorer customers.
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Barberbob
(@barberbob_UK) reported
@plusnethelp no response to need for assistance, 28 minutes in queue on phone only to be hung up on by call taker Joel, cheers buddy. And a new customer still has no service....seems I made a mistake joining Plusnet
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Michelle Knight
(@Michell73889894) reported
@plusnethelp hi there. Our broadband is connected (blue light on router), but we've had no internet for over 24hrs now. Third party websites state multiple broadband issues, but nothing showing on plusnet website. Any suggestions please? We've reset multiple times.
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jaz j
(@jjand00) reported
@Plusnet yet poor service again was told by one of your colleagues they’d call back on Friday to resolve the issues yet still waiting seriously what am I paying for apart from no internet
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Chris Cooke
(@CookeChris) reported
@plusnethelp My broadband service from Plusnet has been solid for five years but for the last three weeks connection has been dropping out regularly. How do I raise a support ticket?
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John Willis
(@jrewillis) reported
@Plusnet hi. I got my “your reward is on the way” email on 7th April. It’s been over the 30 days I was asked to wait. Can you help. It still hasn’t arrived!
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Leonard Harvey
(@LeoH77) reported
@plusnethelp @Plusnet So I'm guessing you are going to ignore my issue then and I'll have to go through it all again tomorrow with @Plusnet ?
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𝐀𝐁𝐁𝐄𝐘 ♒️
(@x_AbbeyD) reported
@Plusnet @plusnethelp it’s getting really annoying that our broadband keeps dropping off intermittently, is there a problem with the lines in Stockport?