Plusnet

Plusnet Outage Report in Ainsdale, Sefton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ainsdale, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ainsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ainsdale, Sefton, England 09/18/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ainsdale, Sefton, England

The most recent Plusnet outage reports came from the following cities: Liverpool, Southport and Lytham St Annes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSouthport Internet
United KingdomSouthport E-mail
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Wi-fi
United KingdomLiverpool Wi-fi

Community Discussion

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Plusnet Issues Reports Near Ainsdale, England

Latest outage, problems and issue reports in Ainsdale and nearby locations:

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Formby, England

    @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Badladmclusky Baddogmclusky (@Badladmclusky) reported

    @Plusnet any reason why my mobile number no longer works and cant make or recieve calls? support phone lines not being answered, long waits...

  • PaulTimms13 Paul Timms (@PaulTimms13) reported

    @Plusnet #mobiledown Just been told that the Plusnet Mobile Network is down atm!

  • NewTire_Man ❤️ M!chelyn (@NewTire_Man) reported

    @Plusnet my mobile is unable to call out please dm me a contact number to resolve my service issue

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Plusnet when are goin got fix my connection problem from porting my number ? Tired of hearing "were fixing it but can't give a time scale" terrible start to my contract with you, 1 week in and still no service.

  • Rose_Arrow7 Shelley welsford 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Rose_Arrow7) reported

    @Plusnet parents having mobile issues. No signal on both devices. Any issues local to Doncaster?

  • sambakey Sam Clark (@sambakey) reported

    My Mum phoned @Plusnet again this morning and this time got someone really helpful, she only renewed Sunday so still in 14 days but has got right package. Issues should be sorted within 24 hours if not she’s to phone back. She sounded much happier just now

  • WhoPotterVian Sean The Mondasian Cyberman (@WhoPotterVian) reported

    @Plusnet Please sort your useless internet about. It's utterly pathetic when it takes an hour and fifteen minutes to stream a forty five minute episode of Moon Knight, because your poor quality broadband is not up to the job.

  • Plusnet Plusnet (@Plusnet) reported

    @nainasavraj Hi Naina, I'm really sorry to hear this loss of service is interrupting your work. If we've already booked an engineer, it sounds like the situation isn't something we can resolve remotely; so we'd need to wait for the engineer visit to complete first. -Tony Plusnet Sheffield

  • glennshep Glenn Shepherd (@glennshep) reported

    @DowndetectorUK Yep, down. Yet again. Can't make or receive mobile calls & their website's down too. It's a miracle I have BB. Done with @Plusnet. Never thought the day would come when @TalkTalk were a more attractive option

  • thomad_watt Thomas Watt (@thomad_watt) reported

    Absolutely flaming with Plusnet. They have hiked my bill up to £30 a month from £26.99. How am I supposed to afford this. Without even telling me. Crooks as always and wished I never went with them. Biggest regret of my life as things are dear enough!🤬🤬🤬🤬🤬