Plusnet

Plusnet Outage Report in Ainsdale, Sefton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ainsdale, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ainsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ainsdale, Sefton, England 02/10/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ainsdale, Sefton, England

The most recent Plusnet outage reports came from the following cities: Liverpool and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomSouthport Internet
United KingdomLiverpool Internet
United KingdomSouthport Internet

Community Discussion

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Plusnet Issues Reports Near Ainsdale, England

Latest outage, problems and issue reports in Ainsdale and nearby locations:

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Formby, England

    @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonRoyal Simon Royal (@SimonRoyal) reported

    Two nights of internet outage with @plusnet. 10pm both nights, at least 2 hours with no connection. #frustrating. #plusnet

  • AlanCatterall2 Alan Catterall (@AlanCatterall2) reported

    @Plusnet received my new router today but it hasn't sorted out the problem still no Internet 😡

  • LSR_1975 Louise Simmons (@LSR_1975) reported

    Will be terminating contract effective immediately. Do not believe the customer service ratings. Plusnet do not care about customers at all. #worstcustomerservice # 2/2

  • McDougallSophia Sophia McDougall, MSt (@McDougallSophia) reported

    @Plusnet You sent an Openreach engineer who said it was a Plusnet problem. Your colleague said it was impossible to do anything until they received this information from him formally and you would contact me. It's now been 24 hours and nothing from you. No internet all week.

  • Greens117 Greens (@Greens117) reported

    @Plusnet hey when are you going to match #skybroadband new ultra speeds ? I can get 500mb down with the compared to your 66mb I don't really want to leave 👍

  • LSR_1975 Louise Simmons (@LSR_1975) reported

    Been with #plusnet for 13months & not one day of reliable internet provision. Spent hours on the phone, promises of call backs, we'll do our best, we'll fix it. Spent an hour on phone yesterday, was told i'd get an email with summary of the fault but got nothing. 1/2

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet We had an engineer visit us not long ago and all was ok going out of the house and I think ok with the external BT line. There was/is a problem that couldn't be identified our end. You will have to read his report.

  • paultheemergen1 paultheemergencycord (@paultheemergen1) reported

    @Plusnet hi, my router is ancient I've been with you for 7 years with the same router which is single 2.4 band it's so slow (and yes I have tried different channels). How do I get a new one?

  • andy17467869 andy (@andy17467869) reported

    @Plusnet I just want internet in my bedroom im disabled and spend a lot of time upstairs but all this is driving me crazy the router hub 1 is powerful enough to send a signal upstairs..so deffo need another router tech guy said

  • lufcluca luca🤘🏼 (@lufcluca) reported

    honestly plusnet WiFi can **** off, why’s it deciding to speed up lag in every champs game I go into. Such bs, never been this bad. ******* 2-6 now