Plusnet

Plusnet Outage Report in Ainsdale, Sefton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ainsdale, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ainsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ainsdale, Sefton, England 01/05/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ainsdale, Sefton, England

The most recent Plusnet outage reports came from the following cities: Southport and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

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Plusnet Issues Reports Near Ainsdale, England

Latest outage, problems and issue reports in Ainsdale and nearby locations:

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Formby, England

    @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mrpennypincher mrpennypincher (@mrpennypincher) reported

    @Plusnet I need to order a replacement sim can you help, thanks

  • JentheHomeBird Jen • she/they 🏳️‍🌈🏳️‍⚧️ {BLM} (@JentheHomeBird) reported

    @Plusnet hi, I have had no mobile coverage yesterday evening and still none today. Can you help?

  • JentheHomeBird Jen • she/they 🏳️‍🌈🏳️‍⚧️ {BLM} (@JentheHomeBird) reported

    @Plusnet third day no mobile service. Got through yesterday on to *** but no response. I am disabled and need mobile service for my safety among other things. PLEASE HELP!

  • davidgjones david jones (@davidgjones) reported

    @Plusnet hi. my contract is ending this week and I'm moving to a new supplier, but it looks like I'm still receiving bills from Plusnet - do I need to contact you to cancel these or will it be done automatically?

  • WrexhamSBP Andy Heron 🏴󠁧󠁢󠁷󠁬󠁳󠁿 FISBL 🙋‍♂️💙 (@WrexhamSBP) reported

    @mmetcalfe Firmware is out of date. Plusnet don't allow auto update but push out an update on request - which I have done. All device drivers up to date. ISP are aware of issues.

  • itspipbtw pip is crying over NaNoWriMo (@itspipbtw) reported

    I NEED MY LITTLE BROTHER TO BE ONLINE TO DEAL WITH THIS. **** PLUSNET.

  • thecoldargon Glenn Woods (@thecoldargon) reported

    @Plusnet my and my wife have been waiting for our number port to mobile for 3 days. We have no service and keep getting told to restart as it will port. Email said port was due on Nov4. Still nothing

  • Pixel_nme Pixel_nme (@Pixel_nme) reported

    @GamesShed @vicky0199 Wow that was good of him! I've just been looking up to see if I can see of any others reporting issues didn't find much though I did see a recent post about lag with Plusnet (basically BT) and PS5,the chap fixed his issues by using a 3rd party router i use a 3rd party router

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • annbabybird Anne Reed (@annbabybird) reported

    @Plusnet I have sent two letters to customer service. No reply to either. So rude. Ombudsman here I come.