Plusnet

Plusnet Outage Report in Bournemouth, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bournemouth, England 12/23/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bournemouth, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • GoonerKal Kal (@GoonerKal) reported from Ashley Cross, England

    @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OtterlyTiffin Tiffin, Mother of Kobolds | OtterlyTiffin (@OtterlyTiffin) reported

    @Plusnet Hi there, I got solved in the timeframe the bot said, it was just a little disappointing to see these two systems not communicating because the status monitor website is more accessible than the tech-issue bot.

  • pauldoherty_dev Paul Doherty (@pauldoherty_dev) reported

    @Plusnet Not sure what is going on with your award winning customer service. Been on hold for the 3rd time for over 30 minutes without being able to speak to anyone. There is a problem with my order but support tckt isn't being updated. I need to speak to someone. Who can help?

  • OliverJSmith Oliver Smith (@OliverJSmith) reported

    We currently have digital voice via FTTC from BT. Do you @plusnet support digital voice yet? What would happen if I switched to you? Does your router support the portable phones supplied by BT?

  • PensiveSpatula Mr de Blancohand 🇪🇺 #FBPE I will #followback (@PensiveSpatula) reported

    Plusnet is terrible. #ImACeleb

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @WeAreOpenreach My service provider ‘ PlusNet ‘ has contacted OPENREACH on several times about a new port being installed in the cabinet, after breaking YOUR PROMISE to get it done by 2nd November which wasn’t done OPENREACH have told PlusNet that you don’t have any plans to fix it

  • modtl11 Steven Tattum 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@modtl11) reported

    @Plusnet my nanna's internet went off last week. We phoned Saturday afternoon and your agent was amazing & did a lot to help. He sent out a new router which has resolved the problem & even kept in touch with me personally to tell me he'd sent the router. Amazing customer service.

  • Cam89509387 Cam (@Cam89509387) reported

    @Plusnet @WeAreOpenreach Day 27 without internet only another 22 to go (we hope)...... this really shouldn't be allowed to happen in todays day and age. Engineer appointments booked that were apparently never booked...it's a shambles. Someone needs to bang your heads together!

  • happyhcsw Happy Hilary (@happyhcsw) reported

    @Plusnet thanks jamesno2 your customer service is second to none #resolved

  • Plusnet Plusnet (@Plusnet) reported

    @CraigPWilson Once your current service goes off, switch over the routers. It may not work straight away as the Fibre work will be on going but we'll drop you a text and email once it's ready to use. - Curtis, Plusnet Sheffield

  • Life_wtaf Life..Wtaf (@Life_wtaf) reported

    @Plusnet how do I get in contact for you to “takeover” my line so I can cancel with old providers (contract end)