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Plusnet outages and service status in Bournemouth, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Bournemouth, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

  • Le_Painter
    Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • kittyhunt
    Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • adechapmanlaw
    Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • mrparker666
    mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • mrparker666
    mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • TimMarcus76
    Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • mrparker666
    Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • GoonerKal
    Kal (@GoonerKal) reported from Ashley Cross, England

    @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

  • mrparker666
    mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • GoonerKal
    Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MachLoopWales
    MachLoopWales (@MachLoopWales) reported

    @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

  • ColRFX
    Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported

    When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

  • AlysonAjm
    alyson (@AlysonAjm) reported

    @Plusnet plusnet keeps going down - what going on?

  • AlanJSlater
    AlanJSlater (@AlanJSlater) reported

    @Plusnet Hello, sorry to trouble you. No wifi connection to my Mac. Says no network found and I have, of course, tried to connect to correct network. Thanks Alan Slater

  • Kirstyelsevfit
    Kirsty@Quarriers (@Kirstyelsevfit) reported

    Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

  • DJisatwit
    Dan (@DJisatwit) reported

    @Plusnet why is your website so slow all the time? Everything else works fine

  • peztyke
    peztyke (@peztyke) reported

    @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

  • mandy83906280
    mandy (@mandy83906280) reported

    @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

  • metalheed
    Alan (@metalheed) reported

    @Plusnet engineer just finished installing full fibre. How long until service is on?

  • f_ar_co
    f_ar_co (@f_ar_co) reported

    Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice