Plusnet

Plusnet Outage Report in Bournemouth, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bournemouth, England 04/25/2024 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bournemouth, England

The most recent Plusnet outage reports came from the following cities: Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomBournemouth Phone
United KingdomBournemouth Internet
United KingdomBournemouth Wi-fi
United KingdomBournemouth Internet
United KingdomBournemouth E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • GoonerKal Kal (@GoonerKal) reported from Ashley Cross, England

    @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rustacle Russell Upton (@rustacle) reported

    @Plusnet no broadband and all three lines of customer support unavailable or simply ignored. I wonder how many other customers are experiencing similarly woeful service.

  • carnivorechef J.Glaubitz (@carnivorechef) reported

    @KateSlaterPR @Plusnet @plusnethelp you guys dont even answer the phone you disabled chat ,terrible service.

  • avandyc Andy Cowan (@avandyc) reported

    @Plusnet @plusnethelp hi there. One of my neighbours is vulnerable and relies on he phone line for a personal care alarm. She has found it difficult to get through to report a fault and she currently has no cover for the care alarm. Can you help?

  • Lesso38013409 Lesso (@Lesso38013409) reported

    @plusnethelp Service went live 13/01/21. Phone working,but when rang Plusnet,they said that the wireless driver on my 3 year old laptop was out of date, and I'd have to buy a new laptop. Was with b.t.previously and all working. This is not acceptable.

  • GazOlden Gaz Olden (@GazOlden) reported

    @Plusnet @plusnethelp 45 mins of my life I’ll never get back to be no further along either!! 3 kids at home needing services and your agent basically says “I can’t help” if this is award winning I’d hate to see who came last!!

  • PBSexpress PBS (@PBSexpress) reported

    @Plusnet No 1 for customer service? Don't think so. Waiting for 4 days for internet to be provisioned, and told confirmed appointments with open reach are no longer confirmed. You won't talk to open reach for us. Sat in limbo with our bosses asking why we can't work. Useless.

  • phlbnks Phil Banks (@phlbnks) reported

    Oh @Plusnet - I've always found you give a good service, but today found you limit passwords to 16 characters 😞 In your favour you do allow most symbols, but 16 characters is just to short. A lot too short.

  • bellwood75 Patrick (@bellwood75) reported

    @plusnet Is there anyone home?? Landline down, line test says "unclear result, try again later". Well, it is later. I have tried again. And again. And the same message comes up. 24 hours since my first DM - 4 more tweets since. This is not service, @plusnet

  • Gammon_Army Sir Gammon Army (@Gammon_Army) reported

    @plusnethelp hello, I would like to connect my TV via ethernet, but it doesn't work, I use an old bt hub, I've never had a Plusnet hub despite being with you for years, can I get a Plusnet hub?

  • AnnaEll06605627 Anna (@AnnaEll06605627) reported

    @herringtweets @virginmedia we had @Plusnet due to limited availibilty of anything else in our village. took 3 days to download microsoft office - total crap !! they have since denied all knowledge of poor performance ...