Plusnet outages and service status in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

• 
  Amy (@kittyhunt) reported 2 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

• 
  mrparker666 (@mrparker666) reported 4 minutes ago from New Milton, England

  @Plusnet @daiwill Mine is down /again/

• 
  Dudley Freshwater (@Le_Painter) reported 7 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

• 
  Kal (@GoonerKal) reported 15 minutes ago from Ashley Cross, England

  @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

• 
  Kal (@GoonerKal) reported 30 minutes ago from Poole, England

  @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

• 
  Simon Parker (@mrparker666) reported 30 minutes ago from New Milton, England

  @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

• 
  Adrian Chapmanlaw (@adechapmanlaw) reported 36 minutes ago from Bournemouth, England

  Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

• 
  mrparker666 (@mrparker666) reported 36 minutes ago from New Milton, England

  @Plusnet Is back again now, was down about for hours though. Cheers

• 
  Tim Marcus (@TimMarcus76) reported 38 minutes ago from Swanage, England

  @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

• 
  mrparker666 (@mrparker666) reported 54 minutes ago from New Milton, England

  infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 6 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  rosie posie (@rosieon25371922) reported 7 minutes ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  Caroline (@CraftyGirl1460) reported 7 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Hazzy (@HazzyG123) reported 9 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Andrew Lloyd-Phillips (@lloyd_phil18432) reported 11 minutes ago

  @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

• 
  Mismoosh LTD WM IT Solutions Group #Rutland (@wmgroep) reported 13 minutes ago

  @Plusnet @plusnethelp we have now already more time Internet problems in #rutland #le15 #today @BTGroup

• 
  Cyberax (@CyberaxUK) reported 16 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?

• 
  Mark Crowther (@MarkTWIC) reported 16 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 19 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Martyn (@martthegooner) reported 20 minutes ago

  @Plusnet I need your urgent help Please supply an email address which is not a no reply