Post Office Outage in Lingfield, Surrey, England

@MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢

@PostOffice I’ve just submitted a complaint via your website regarding appalling and rude customer service at Otford branch. I look forward to hearing what actions your taking to sort it.

Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice

The @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃

@PostOffice I've got to tell you that it's the worst branch I've ever been in. I worked for the post office counters Ltd for 15 years and its awful

@PostOffice the post office Lewisham is a farce. Hardly any staff, long queues, little help and massively over complicated touch screen self service tills just to make a simple parcel postage. Ridiculous.

@PostOffice absolutely shocking way to treat a customer. And to top it off I can’t even contact anyone to speak to them ! Shambles and completely out of order.

Whew. The way this letter of complaint is going to get written to @PostOffice. I am fuming. Fuming.

@hazzy007 @PostOffice Wow that's so bad!! Hope you get it solved.

@PostOffice The address I wrote on the label I was given was correct . I have the copy. However, the lady who has FINALLY received the parcel today, has sent me the nonsense that your employee wrote down - despite my parcel force label being 100% clear. It’s also wrong on the printed receipt

@PostOffice Lingfield Post Office. Refused to call @parcelforce to find out where parcel was. Said PF wouldn’t speak to them & not their problem. Then swore at me when I pointed out their 4 errors in writing down the address & shouted get out of here 2/2

@PostOffice on Monday 21/1/19, staff at Lingfield post office charged me £48.06 did a next day delivery to Spain. 1. Didn’t hand it to @parcelforce until 22/1/19. By 23/1/19 it had only just arrived in Spain. They had also copied the address down completely wrong. 1/2

@StopFundingHate @Specsavers @DFS @BritishGas @LoveWilko @bt_uk @coopuk @ScSSofas @PostOffice @TUIUK @AskHalifaxBank @SlaterGordonUK @British_Airways @Fidelity_UK @SandalsResorts @FundsmithLLP @NOWTV @ImagineCruising Look. Just read up at StopFundingHate, and change your advertising policy. Then we'll stop telling people that you support bigots. Deal?

@hoovesonfire @GreenwichCouncl @PostOffice Calm down and do some work/is stuffed peppers ok for dinner?

When you send really important documents by express delivery to be signed for with @RoyalMail and they don't turn up!!! Thanks Royal Mail for your terrible, unreliable, over priced service! @RoyalMailHelp #badservice #royalmail #postoffice

@PostOffice Any chance you could send East Ham WHSmith Post Office staff on a customer service course? Ignorant, accusational and deeply unhelpful barely scratches the surface.

@PostOffice #PostOfficeBroadband is utterly terrible can’t wait for the 18-month contract to end so I can switch. #broadband

Please stop bothering me with texts @PostOffice saying I must call you to complete an order I never made #nuisancecalls

@PostOffice Can I just put on one sheet "items 1-400 all standard service to Europe"

What was the point of the #Walworth @PostOffice #refurb it looks like a building site, a pointless shop where the self service stations where and never more than 2 staff at the 6 desk station? @RoyalMail #wasteoftime #londonliving #se17 #se1

@PostOffice Hey Jess shutters on windows were already down by 5.50 when walking up, someone had just left & they locked the door and at I was tapping and waving at the window they stated to close the electric door shutter. #annoying as I scheduled my day route to go to that #postoffice

@PostOffice Pls can someone help resolve the problems being caused by the temporary closure of your Wymondham town centre branch . This has left just one post oft to serve the whole town !!

@georgiacharll @PostOffice Mines been down since 4 th with no explanation. I had to buy x 2 data for iPad. Crazy

@PostOffice ridiculously bad customer service at your temple fortune branch (NW11). The teller was on a personal phone call which she did not consider interrupting even as a queue was forming in front of her. This is not my first terrible experience there, please take action

@RussCoo03819066 Hi Russ, we're a separate company to @Postoffice and aren't responsible for their branches or employees. Please tweet them directly if you have an issue.

@MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢

@MichaelSnasdell @PostOffice Before they carved it up to make that useless ‘consultation room’ which is now used for storage, and got rid of the regular staff, it was great. Absolutely piss poor now.

@PostOffice It doesn’t matter. I’ve contacted Royal Mail to find out why it hadn’t been delivered and it’s now been sent to the National Returns Centre to be securely destroyed so I don’t suppose much will be done. I just will never go there again.

@WHSmith your @PostOffice store is crap! Second time I’ve visited with the run up to Christmas and just the ONE member of staff working to serve customers. Sure you tweeted me the other day saying you’d fix this and report this to a manager. Awful. Queue is ridiculous

@PostOffice I have been trying to contact an actual person on the help desk but you constantly get routed round in circles, told to call a different number which tells you to call the original number. 40 mins trying - such a shocking system

@PostOffice Thanks, Stephen. Please do. They seriously need training and need to feel, and realise, they're part of an organisation that has rules and customer service standards.