Is Santander down in Windsor, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Windsor, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Santander
Santander is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Windsor, England
The most recent Santander outage reports came from the following cities: London, Woking and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| Feltham |
Withdrawals | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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System_Codez
(@Systemcodez) reported
@SnelsonVictoria @santanderuk Send me a direct message i can help you fix your account with immediate Effect
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Mosha 🌈
(@mosh19641992) reported
@santanderuk mobile banking is not working causing me havoc. Currently abroad and need to transfer money to another account.
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Victoria Snelson
(@SnelsonVictoria) reported
@santanderuk account has been blocked due to supposed fraudulent activity which it wasn’t, it was myself trying to move money. Now locked out of app and account, unable to help in store due to no photo ID on me and hours spent on hold on the phone with a small baby at home
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JR
(@James2022R) reported
@santander_resp @santanderukhelp They have failed to assist for months now. Excluded me from discussions and progress of an attempted fraud on my account, and closed the complaint without including me. Your n house counsel has not responded to my direct letters, so must support @santanderuk collusion in fraud
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marty mcgrath
(@martymcgrath84) reported
@santanderuk Is the app down again? It’s saying no internet connection
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Lesley Kiel
(@lesley_kiel) reported
@santanderuk My app is still not working
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John gregory
(@Johngre80379226) reported
@santanderuk Looks like it down again
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Kirsto7
(@kirstomufc7) reported
@santanderuk which genius has decided to make all online banking log ons be authenticated by the app when the app is down and I can't log on to it? How am I supposed to access my account??!
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Marvel1939
(@Marvel_2021) reported
@santanderuk Mobile app still not working!!
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Victoria Snelson
(@SnelsonVictoria) reported
@santanderuk santanderuk account has been blocked due to supposed fraudulent activity which it wasn’t. Now locked out of app and account, unable to help in store due to no photo ID on me and hours spent on hold on the phone with a small baby at home