Santander status: access issues and outage reports

Problems in the last 24 hours in Windsor, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Windsor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Windsor, England

The most recent Santander outage reports came from the following cities: Harrow, and Hampton.

City	Problem Type	Report Time
Hampton	Transactions	2 months ago
Slough	Mobile App	2 months ago
Woking	Website	4 months ago
Feltham	Withdrawals	4 months ago
Hounslow	Transactions	11 months ago
Harrow	Mobile App	1 year ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Windsor, England

Latest outage, problems and issue reports in Windsor and nearby locations:

• 
  Iain White (@WhiteIain) reported 2 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  PalmerDhiraj (@DhirajPalm9776) reported 12 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

• 
  Scott Maintenance (@Scottmaintain) reported 16 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  OD 💚 (@Olivia121994_) reported 17 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  Chris Creissen (@ChristopheSkis) reported 21 minutes ago from Hillingdon, England

  @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

• 
  Joey Maley (@joeymaley) reported 35 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Patrick (@Everybody63) reported 49 minutes ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Corinna Reilly (@corinnareilly) reported 58 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rose (@RoseUKvalues) reported 1 minute ago

  @santanderuk @TSB Santander customer services is atrocious. The hassle we had opening an account for my 15 year old was wild. Sent 2 types of photo ID, 2 birth certificates, house bills and marriage certificate and apparently ID was wrong, took 3 weeks for them to say they made an error...

• 
  joshua (@RIPjoshchilds) reported 3 minutes ago

  @Chase @santanderuk @AskNationwide Imagine putting all banking transactions down at the same time to do maintenance so that we get stranded can’t get food can’t get uber home all because you all decide to go down at the same time. Oh wait you did… Well in banks

• 
  SoftwareLife (@Mindfulness2050) reported 4 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  LottieLou (@LottieL51997780) reported 5 minutes ago

  @AllNumbersGrea1 @santanderuk @santanderukhelp Totally agree. Plus their website is down which is bloody annoying

• 
  Mark Burton (@tooner2401) reported 5 minutes ago

  Could @santanderuk care any less about my issues? Nope #dontcare #attitude

• 
  Vicki McGrann (@vix_avi) reported 5 minutes ago

  Absolutely SHOCKING service from @santanderuk Don’t bother banking with them. They can’t manage a simple request, tell lies constantly and waste my time. Absolutely livid! 😡

• 
  Patrick Henderson (@patinthewater) reported 6 minutes ago

  @santanderukhelp On hold 1hr 35 and counting - shocking service @santanderuk

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 6 minutes ago

  @santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?

• 
  N.Elle (@NettaSarder) reported 7 minutes ago

  @santanderuk so disappointed that during a period of crisis the only support you can give a loyal customer of 10+ years is to put them in to debt. Please do better.

• 
  Jackie (@jackieleitch) reported 8 minutes ago

  @santanderuk just spent an incredibly painful 30 mins on chat trying to get answer to simple question- how to set up SO to pay off cc. Seems a tricky question as I just have error my end. Why can’t it be done on the app