Is Santander down in Windsor, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Windsor, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Santander
Santander is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (25%)
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Login (17%)
Live Outage Map Near Windsor, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Eric_Hitchmo
(@tw1tterisaids) reported
@santanderuk And yet you still can't manage to sufficiently staff your call centres, hold times are still ridiculous. The media should really be exposing you for your woefully inadequate customer service.
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Anthony Bennett
(@Anthony14822896) reported
@santanderuk Santander dreadful dreadful bank DO NOT USE read telegraph money yet another massive problem and lowest service possible from them
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Robert Ronsson
(@RobRonsson) reported
@sen_j59 @santanderuk I've been with @firstdirect almost from their beginning. UK-based telephone help and I very seldom wait more than a few minutes. Good for on-line banking too.
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LambHeartTea
(@lamb_heart_tea) reported
When you spend 3 hours of your holiday on the phone to @santanderuk because each department passes you to the next, to the next, and back to the original; all with contradictory information 😡😡😡 quite possibly one of the worst customer service experiences I’ve had ever
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Yen
(@HueyYen) reported
@santanderuk Your security customer service team member just hang up on me !
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Stan's Mum 🇪🇺🏴🏳️🌈
(@shankleychamp) reported
@Easy_As_He_They @Flaneurble @santanderuk This is not hypothetical. I was present. It was at the old Walsgrave Hospital in Coventry in 1991. And you are an offensive stain on humanity for making such a stupid and inconsiderate statement. So you can take a ******* seat you utter ****. Sit down and shut up
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Calum 🏴🇺🇦
(@calumjmack) reported
@Flaneurble @Easy_As_He_They @santanderuk That was very well publicised at the time and McPartlin was remorseful, took time away from the public eye and took the time to fix it. Very little publicity on Boy George 🙄 just because you are a gay man does not give you a free pass. I say that as a gay man.
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…
(@MissBelacqua) reported
@santanderuk arerrghhhh. You customer service is awful. We cannot use our new cards. Your caller queue is ridiculous in time. So calling isn’t an option due to our work and trace demands. Is this a general problem, or just me?
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Andy
(@RJProduction3) reported
Congratulations @santanderuk blocking a disabled persons bank card without advising. They’ve then been left with no money on 2 occasions. They’ve been given numbers to ring but can’t get through. There partner has had to make 100 mile round trip on 2 occasions as he’s working
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Shahzada Alamgir
(@Abid_Shahzada) reported
@TheFCA @santanderukhelp @santanderuk I am a Santander customer since over past 12 years, Never had any complaints but it’s been a week that a sudden blocker has been put on my account, Reached help line many times over the phone seeking help for clarification, 1/2