Is Santander down in Windsor, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Windsor, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Live Outage Map Near Windsor, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Windsor, England
Latest outage, problems and issue reports in Windsor and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Michal
(@Michal45945708) reported
@MorganBroadcast @santanderuk I don't know what functionality the Barclays app has, but many banking apps let you check your PIN (mine does). So perhaps if they got access to your app, they got hold of your PIN through it.
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AJ
(@A4R0N_J0HN50N) reported
@MorganBroadcast @santanderuk If they accessed your santander app, they could have used the ‘view PIN’ function. Raise an official complaint & say you will be referring your complaint to the financial ombudsman service, it was bank error, they didn’t follow your instruction for your mobile not to be contacted
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SpinningHugo
(@SpinningHugo) reported
@dlknowles @santanderuk @MorganBroadcast If they want to bring a speculative negligence action against their customer that is up to them, but the first step should be to inform them that none of these transactions were authorised, and to require them to be reveresed. /2
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John
(@JohnMcIntosh19) reported
@Neil_Buchanan @santanderuk Quite a surprising decision from the bank, most are signed up to a code that will refund fraud as long as the customer hasn't been negligent in the fraud. Can't see how her situation falls under that. Would 100% complain, wait on final response then go to Financial Ombusdman.
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🚀 BretsTypeWriter 📚
(@BretsTypeWriter) reported
@sjheditor @MorganBroadcast @santanderuk My suggestion is phone Financial Ombudsman Service for advice; then send written complaint to bank/card company via recorded delivery post. If the FOS/FCA receive multiple similar complaints, they will surely take this into consideration. Card company is also probably insured.
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Paul Longden
(@PaulLongden8) reported
@MorganBroadcast @santanderuk @VirginActiveUK Go to Google and type in email CEO. This might help
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Fox vickie
(@Foxvickie2) reported
@MorganBroadcast @PeterDbrash Can we help put pressure on @santanderuk to do the right thing and refund you?
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Jo
(@MissL1021) reported
@MorganBroadcast This is awful. I feel so sorry for you and everything you've been through. I hope you get the funds restored and apologies from both @santanderuk and @VirginActiveUK awful service
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penalisedsaver
(@penalisedsaver) reported
@PeterDbrash @MorganBroadcast Charlotte, so sorry to hear what happened to you. I joined twitter to specifically to complain about Santander. I’ve had compensation in the past due to their terrible security but had no idea its this bad. @santanderuk you need to address this urgently. Meantime, app deleted😡
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Liam Jones
(@_Liam_Jones) reported
@MorganBroadcast @CharliePhill22 Charlotte, I’m so sorry to hear this! Shocked by the lack of support @santanderuk have provided so far. Normally alarm bells start ringing with so many big transactions in little time with any bank! I hope the fraud team take action & charge back the funds from the merchants.