Santander

Is Santander down in Redhill, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Redhill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Redhill, Surrey, England 03/21/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (25%)

    Website (25%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Redhill, Surrey, England

The most recent Santander outage reports came from the following cities: London and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomHampton Transactions
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App

Community Discussion

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Santander Issues Reports Near Redhill, England

Latest outage, problems and issue reports in Redhill and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DavieNorrie David Norrie (@DavieNorrie) reported

    @tggleeson @jmason @santanderuk what is being done to fix the massive security vulnerabilities identified in your mobile banking app ? It looks like simply uninstalling the app doesn’t save me. Should I destroy my cards ?

  • MayahJoannaP Joanna M Pawlowska (@MayahJoannaP) reported

    Switched to @santanderuk account 2 weeks ago and still not able to access online banking 🤨 2 emails, 3 phone calls and 1 IRL visit to branch later and still no closer to resolution! I usually check my account twice daily, this is not good for my OCD and anxiety levels!

  • pickersgill_tom Tom Pickersgill (@pickersgill_tom) reported

    @MorganBroadcast Hi Morgan, I'm so sorry this has happened. I've been thinking though, one thing not mentioned is how they physically gained access to your belongings in the locker. Was it forced? Either way this feels like an inside job. @santanderuk security has an obvious loophole which a..1/2

  • PJayy97672133 PJayy (@PJayy97672133) reported

    @santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff

  • Neesh_bloggs Neesh (@Neesh_bloggs) reported

    @santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed

  • joie_nouvelle Joy of SBM (@joie_nouvelle) reported

    @MorganBroadcast I have just read your thread. This is a nightmare, I truly hope that @santanderuk act now!!! They have failed to take action and then compounded their failures by calling you on your stolen mobile. (WTF) I’m so sorry you are having to deal with this! 🥲

  • Minimaria MiniM🦋 (@Minimaria) reported

    Santander is the worst bank!! Over an hour to speak to customer service! @santanderuk @santanderukhelp

  • RegionNe16 NE16 REGION (@RegionNe16) reported

    @santanderuk 3rd time trying to transfer from my account to my @monzo account. 3 times I've advised this is me making the transaction and not to block it. Again I'm being stopped, please have someone contact me to resolve asap. I also need to discuss the return of fees incurred -

  • SunnySian7 Veritas (@SunnySian7) reported

    @santanderukhelp Well it's gotten to a point now where I'm just hearing perpetual ringing 🙃 even the automated service with the hold music switched off after the hour mark...1 hour and 44 minutes @santanderuk #Santander and counting - I just want to pay my mortgage.

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk Telephone banking hours apparently 8am to 8pm. Phoned at 7.40pm but closed!!! Great service! Had phoned at midday but waited 4 ages then put phone down. GET YOUR ACT TOGETHER ! Enough of calls may take longer 2 answer & sorry u are having to wait.