Is Santander down in Redhill, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Redhill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (5%)
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Transfer (2%)
Live Outage Map Near Redhill, Surrey, England
The most recent Santander outage reports came from the following cities: Hampton.
| City | Problem Type | Report Time |
|---|---|---|
| Transactions | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Fairworld
(@jaipeva3) reported
@santanderuk I waiting now 45 minutes on still now being able to talk to someone as your service are DREADFUL
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JR
(@James2022R) reported
@santanderuk This is rich coming from Santander who support fraud, by refusing to address or respond to attempted fraud, and stating that the Fraud Act definition of "fraud" is wrong
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Hache
(@hache900) reported
@santanderuk hello. I opened a savings account, I got the number and sort code but I cannot access it online. You sent an email asking for some documents, which I sent already, I never heard back. I'm a bit concerned about putting money in when I can't access it. Can you help?
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Seán O
(@sen_j59) reported
Am currently on the phone to @santanderuk and am already waiting more than 30 minutes to speak to an adviser. Does anyone use a bank or financial services company that provides a decent customer friendly service??? Asking for a friend!
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Jodie whitehead
(@Tamchlo) reported
@santanderuk u advertise 2 help put astop 2scammers but my account got hacked &even though it was from a very dodgy site udidn’t pick up on it!!! I’m on the phone now trying 2sort it currently waiting to speak to a 4th person I have been trying 2 sort it 4 nearly an hour now 😡
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Matt Needham
(@MattNeedham10) reported
@santanderuk is your banking app down?
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flimcy
(@Mhizta_Jayy) reported
@Tamchlo @santanderuk It's crazy isn't it, I nearly lost it when I got hacked weeks back, to top it up, I've had that account for 9yrs, I'm just glad I got it back with the help of @Malcomm_55 You should reach out to him via twitter
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Janet Payne
(@JanetPayne15) reported
Praise where it's due... fabulous chap called Barry in the Complaints Department @santanderuk sorted out my ranting exasperation with 100% exemplary customer service. Make him head of the Bank of England to take care of the **** show of shoddy service & disappearing branches!
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Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds)
(@ingham37) reported
from
Keighley, England
@MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all
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miss
(@miss_AMEENARH) reported
@Tamchlo @santanderuk My business account was hacked and disabled too. Appeal never worked, I uploaded my ID cards, my photos, and gave them my mobile numbers, I got no response from support, not until someone referred me to @malcomm_55 on Twitter who helped reactivate my account