Santander

Is Santander down in Redhill, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Redhill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Redhill, Surrey, England 01/11/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Redhill, Surrey, England

The most recent Santander outage reports came from the following cities: London and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Redhill, England

Latest outage, problems and issue reports in Redhill and nearby locations:

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • amadobson Alan Dobson 💙 (@amadobson) reported

    @abbdesmond @santanderuk Try a broker. We go no where going direct to Santander but a broker had it all sorted ASAP. No joke. Banks are awful at a customer service

  • Thanie91 thanie wilson (@Thanie91) reported

    @santanderukhelp No. The number on the back of the card said you were closed . Absolute digesting service! @santanderuk

  • danielmorrell88 daniel morrell (@danielmorrell88) reported

    @santanderuk service is Soooo appalling in an emergency and it’s taken 3 hours to speak to someone. When I did speak to someone they transferred me to someone else and then hung up. Lucky it’s not an urgent matter 🙄 Seriously need to look at your UX process. Utter joke

  • gonetillamclear P (@gonetillamclear) reported

    @santanderuk worst bank! I’ve been on hold for 2 HOURS!! WHAT KINDA SERVICE IS THIS????

  • Bev1975 Beverly Ardabili (@Bev1975) reported

    Well thanks @santanderukhelp @santanderuk another 40 minutes holding. When I got to number one in the queue no answer for 15 minutes. No other way to contact you. Very frustrated and upset as need help immediately. In USA so can’t get to a branch 😡

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @santanderukhelp @susanfdavies @santanderuk What happens if one of many staff fall ill to these issues your bank is causing and ends up mentally or physically sick will you guys be held liable or just not give a damn about this either? Are you sure you are a serious bank???!!

  • QueenRose900 Queen Rose Daniel (@QueenRose900) reported

    @heel_vernon @santanderuk Thats really serious 😞 talk to michal_skyfii on Instagram. he's good on cyber theft recovery, he would help you out

  • Thanie91 thanie wilson (@Thanie91) reported

    @santanderuk been on hold twice for over an hour each time and have been disconnected! Over 24 hours with no access to my money!!!!!

  • willsines Nigel Willson (@willsines) reported

    @cymboi @santanderuk Spoke to them yesterday about this, asked why no warning, they said everyone got a text/ email,. Really! Virtually impossible to do online banking on a 4” phone Santander. I’ll await my new phone.

  • christeljacques christeljacques (@christeljacques) reported

    @santanderuk been asked to call your security team to verify transactions but it's impossible to get hold of anyone: been on hold for 30 minutes!