Santander

Is Santander down in Redhill, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Redhill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Redhill, Surrey, England 12/10/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Redhill, Surrey, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Redhill, England

Latest outage, problems and issue reports in Redhill and nearby locations:

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • vastini vasco (@vastini) reported

    @KeithHuewen @santanderuk You need to swap over to @StarlingBank Much better service. 👌👍

  • Tipaxxx Nicola Tipa (@Tipaxxx) reported

    @santanderuk 17:35pm - STILL NOT WORKING!!!!!

  • d4nw00 Yourslef (@d4nw00) reported

    @santanderuk Boilerplate repetition of the same ambiguous message is not useful. Why is a major bank experiencing such issues with a fundamental aspect of their business for DAYS? It's highly concerning.

  • madmarjac68 Madmarjac68 (@madmarjac68) reported

    @Rachrobo88 @santanderuk Santander your customer service is shocking, I have spent over an hour on the phone to you today to be put through security twice to be told I'm speaking to the wrong department, I still can't get onto my internet business banking, can you reimburse me for my time waisted sofar?

  • sdf1981 Steven Foley (@sdf1981) reported

    @santanderuk are you still having card problems as need to put petrol in my car today for work, don’t even want to go and look like fool with people telling me it’s been decline, but if it does will be complaining also moving my accounts

  • jill_laura83 Jill Laura Potter (@jill_laura83) reported

    When you’re 2 day’s in and you regret changing banks because the service is shocking @santanderuk #shouldhavestayedwithnatwest

  • Ken_E_Winnit Ken Collins #PATH (@Ken_E_Winnit) reported

    @KeithHuewen @santanderuk I found them to be the worst banking group I’ve ever used. Absolutely awful!

  • paulursc87 PaulC (@paulursc87) reported

    Hi @santanderuk I seem to be having difficulties with some card payments please help

  • LOL_VO LOL_VO (@LOL_VO) reported

    @santanderuk Any further update on this? Last update on here was 27 hours ago but the app says still experiencing issues. I am chasing missing debits and credits and no idea if it's not been sent or if its still your problem causing issues???

  • OfficialNolay NOLAY (@OfficialNolay) reported

    Has anyone had money disappear from their @santanderuk account since they had this whole MasterCard problem? I noticed money is missing today called them up and they said they can’t see what’s happened and I think it’s safe to say it’s time to move on to another bank.