1. Home
  2. Companies
  3. Santander
  4. Redhill, England
Santander

Santander down? Current status and problems in Redhill, Surrey, England

Problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Redhill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Santander

Santander is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Redhill, England

The most recent Santander outage reports came from the following cities: Hampton.

CityProblem TypeReport Time
Hampton Transactions 1 month ago
Beckenham Mobile App 4 months ago
Redhill Mobile App 9 months ago
Croydon Transactions 10 months ago
Croydon Login 10 months ago
Croydon Mobile App 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Redhill, England

Latest outage, problems and issue reports in Redhill and nearby locations:

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • englandsfinestc
    Englands Finest Cars (@englandsfinestc) reported

    Disgraceful customer service from @santanderuk . 40 minutes waiting to make a complaint and still need to call me back!

  • fun5131
    Lauren Anderson (@fun5131) reported

    @santanderuk I lost my online banking information as I haven’t used it for years. I tried to phone the customer service hundreds of times and wanted to use it online again. But never get worked. Either no body answer the phone(waiting more than 20mins) or no body get it resolved.

  • Zephyrjock
    Zephyrjock 🏴󠁧󠁢󠁳󠁣󠁴󠁿🥌🏉 (@Zephyrjock) reported

    @santanderuk Been holding for over an hour now. I get that your lines are busy but there comes a point where it is clear you don't have enough people dealing with calls. That time has now passed.. How do I get some customer service?

  • astule313
    Asta (@astule313) reported

    @AudreyMilian @santanderuk I have the same the same issues and all i am getting told that the payment is definitely been done!!’

  • UshmaGudka
    Ushma Gudka (@UshmaGudka) reported

    @santanderukhelp @santanderuk Doesn't help if you want a children's account which can't be applied for online! Managed to do it far more easy with other banks. And really 11 months! Your response indicates that this isn't important to the bank.

  • chrisneill
    Chris Neill 🇪🇺🏳️‍🌈 (@chrisneill) reported

    In your Peckham branch @santanderuk, there is only one person serving a queue that stretches out to the street. Do you not have anyone else who can help?

  • MaryfMowat
    Mary Mowat (@MaryfMowat) reported

    It's when things go wrong that you really find how a bank deals with individuals. Been with @santanderuk for a long time but over the last few days their customer services + complaints handling has been poor. Everyone makes mistakes, but the way they've responded is inexplicable.

  • lrg1954
    linda green (@lrg1954) reported

    @santanderuk if dial no on statements 0800 9 123 123 easy to miss the 9. Did that got answer saying no longer number for u, dial another customer no costing 65p per minute. Scam to beware of.

  • Pixie_vannucci
    Pixie Vannucci (@Pixie_vannucci) reported

    @Mystsoftymes @santanderuk @CWUnews later after I tried to kill myself still in the episode i was having when I tried it so I was "hostile" the woman got snotty with me and said she wasnt there to be talked to like that i mean what is she there to do she said shed help me for over a year but actually did nothing

  • jatf1905
    José Antonio Torrecilla Fuentes (@jatf1905) reported

    My online access is blocked and I have been waiting for 30 minutes for the security department to answer the phone. In that time I could have already gone to the ATM to withdraw all my cash. Is that what you want to achieve? @santanderuk