Is Santander down in Redhill, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Redhill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Redhill, Surrey, England
The most recent Santander outage reports came from the following cities: London and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Miren
(@Miren288196281) reported
@santanderuk how bad is this, a staff at Santander calls Mr Shah (which was supposed to me) but another chap gets up and goes to the Santander stuff. Shouldn’t the staff have said the full name and checked they have the right customer?
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Joe 🌱
(@KarateJoe12) reported
Hi @santanderuk I E-signed my credit agreement for my new car but now I can't actually access or read my agreement anymore. Please can you advise?
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kevin west
(@kevinwest33) reported
@santanderuk hi, having real trouble trying to sign up for Santander Boost. Keeps saying try later, what's the problem ?
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Andy
(@littlejnr) reported
@santanderuk my mobile app is not currently working.
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Ed Sanderson
(@EddieSanderson) reported
@santanderuk I’m an existing customer trying to set up another account with you. It’s taken +2 months, hours and hours of call waiting, no replies to emails. No progress. Please help, please. Please.
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LMac
(@LMac04) reported
Over 13hrs on the phone to @santanderuk over 7 different calls to get my account unblocked only to get blocked again with no reason/concern. Passed between departments & the one that can help don't work weekends. This is no good to someone who relies on this account to pay bills
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Sandeep
(@SandmanC136) reported
@santanderuk Have a *** loan via Santander Consumer Finance but I am struggling to get hold of anyone to get a settlement figure. I find you level of customer service abysmal. Your advisors are rude and offer no support of help. @financialombuds
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Must Grumble
(@must_grumble) reported
@santanderuk @santanderukhelp Hello. As one of your customers I know you are on the ball with online banking fraud etc. I have an idea that would give an extra layer to security. Who can I discuss this with? Just a customer with an idea,not a professional.
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Train Driver Ian
(@TrainDriverIan1) reported
@ilona_mclean @santanderuk High Street bank branches often run like other retail shops. Especially the counter service. Not talking stock trading or financial services here. It comes down to 'unskilled' jobs no longer providing ordinary workers a way to sustain a basic life without welfare payments.
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Rob McIvor
(@rob_mcivor) reported
@santanderuk - trying to report a stolen card. Can’t get past your automated systems without knowing the card number. Branch doesn’t take calls. Absolutely hopeless customer service.