Is Santander down in Redhill, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Redhill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Login (39%)
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Website (32%)
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Transactions (13%)
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Transfer (9%)
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Mobile App (6%)
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Withdrawals (1%)
Live Outage Map Near Redhill, Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| Croydon |
Transfer | |
| London |
Transfer | |
| London |
Transfer |
Community Discussion
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Santander Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ayub Nathanie
(@anathanie13) reported
@santanderuk blocks account. Call to unblock as stuck abroad. Get told come in to branch. Tell them I can't and need money to pay for the ticket and the quarantine as in a red list country. Still get told come into branch. Literally moving banks after this disgusting service.
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Mike Allison
(@MikeAllisonNHS) reported
If anyone has a current account with @santanderuk seriously consider closing it. All funds stolen yesterday no contact, no OTPs. Response from @santanderuk we’ll look into it and you might hear from us in 15 working days! Unbelievably poor response
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petr h
(@maestropetr76) reported
@santanderuk Trying to pay of balance on my barclaycard using Santander master deb. So select amount confirm payment in Santander app..processing And error card payment denied by card issuers. What is going on. Never had issues before. Unacceptable
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Tatiana Gomez
(@tatiig88) reported
@CraigDu62835353 @santanderuk Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
@santanderuk @santanderukhelp I still cannot access my account. you have just sent my husbands death certificate back to him. Addressed to him. You sent it to my old address. Is this acceptable? Good customer service?
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Aldo Findlay
(@findo83) reported
@santanderuk any issues with banking app?
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james 🇬🇧💙⚽
(@jamie14smith) reported
@santanderuk is Santander free phone down to transfer money
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flygirl
(@ThorntonRigg1) reported
Maddie's just had an email from @santanderuk asking for the nature of complaint and phone number. Total incompetence. Where's the professionalism? Where's the customer service? @santanderukhelp #santandershambles 🙄
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Dan Taylor
(@D_Tays46) reported
@santanderuk hi, I requested an account transfer as a new customer 7 days ago now but haven’t had confirmation of the switch? Can you advise please?
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dan
(@danny2520) reported
@santanderuk no communications or guidence to warn me of these new charges? Being abroad is hard enough, as well as communicating back to UK to resolve these issues, is again time and money for me. Please can I ask that we are fairly treated and diverse as stated on the Covenant.