Is Santander down in Redhill, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Redhill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Live Outage Map Near Redhill, Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
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Santander Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Hurst
(@Lousincs85) reported
@MorganBroadcast @NeilMackay78 @santanderuk I’m so sorry to read this. Santander have been horrific dealing with my mum after she was scammed out of £15,000. Long story but she is now going through citizens advice bureau-if you have no luck, it might be worth talking to them-super helpful, free service. Good luck 🤞🏼
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Susie Mesure
(@susiemesure) reported
@KatyaTaylor So awful. SURELY @santanderuk have to step up.
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Justin Case
(@absinthm1nded) reported
@MorganBroadcast Holy ****. @santanderuk and @VirginActiveUK have lots to answer for. Disgraceful. A reminder how vulnerable we all are. Always spread your money over several accounts. The more the better. Have a stand alone bank account for daily spending, that you can top up.
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Abi 🏴
(@Scotontherock5) reported
@ScienceNelson Absolutely awful this has happened and @santanderuk needs to do more! As for @VirginActiveUK it wouldn’t surprise me that police will investigate why security wasn’t working that day. I’ll make sure to never be involved with both these companies. Bad service.
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Gill
(@gilld008) reported
@MorganBroadcast Sorry this has happened. Check insurance for items away from home. Can police assist gym investigation, CCTV, who has access to customer records. So many people mentioned the banking app pin @santanderuk how can you assure customers?
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Olivia
(@OliviaJamisonH) reported
@MorganBroadcast This is awful. I hope @santanderuk do the right thing
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Dame Girlyswot the Woke 🇺🇦🕷🐟 🇪🇺 KS4PM ☮️
(@CpmGray) reported
@suetthemam @MorganBroadcast My bank queries everything out of the ordinary. This sounds like a #Santander issue, not a sign that times have changed. I for one appreciate the warning. @santanderuk had best take note that a lot of people are following this thread.
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Melissa Davies
(@melissadavies75) reported
@MorganBroadcast @santanderuk I had a similar issue many years ago with @HalifaxBank and Egg bank. Had my money returned by the Halifax but not Egg, now Yorkshire Building Society. Good luck!
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Lagatha Lothbrok
(@LagathaLothbrok) reported
@MorganBroadcast @santanderuk @VirginActiveUK Charlotte I am so sorry to hear what has happened to you. This is truly awful and such appalling service from Santander and Virgin Active. Both organisations need to do the right thing and provide the customer service you desperately need to resolve this horrid situation.
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Malikha McDonald
(@MalikhaMcDonald) reported
@santanderuk the worst customer service, over 4 days of trying to speak to someone. Wow! Is there a customer service number that works? #help