Is Santander down in Redhill, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Redhill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Live Outage Map Near Redhill, Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Mobile App | ||
| Login | ||
| Withdrawals | ||
| Transactions | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Dann
(@ChildofFang) reported
So @santanderuk chat service can’t get in contact with any branch. At all apparently. To solve my issue all I need is that branch to call me. I can’t get there during opening times and they have no contact number. Mind you they could have called like they said they would
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Caroline Finnegan
(@CarolineFinneg5) reported
@santanderuk terrible service today. Second time calling today and on hold again 40 mins first time 30 mins second time and now waiting again as problem still not resolved!!
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iPilates Tracey
(@iPilates) reported
Over 2 days, when I am already beyond stressed & busy thanks to a fire that destroyed everything I have worked for over the last 10 years I have been on hold to @santanderuk to sort out a problem of their doing for 5 hours #customerservicefail 🤬
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Jeanie Mc
(@Jeaniemc77) reported
@santanderuk are you busy today? Over 3 hours in a queue to speak to someone. A lady answered the helpline at just over an hour in the queue, advised someone else needed to help me and transferred me! Still waiting….
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TonyD
(@TonyDufton) reported
@santanderukhelp @santanderuk I cannot access my investment hub and am given a number to phone. The phone message gives the usual excuse on being very busy and tells me to go to the website. The website gives me a number to phone. Do you want the business or not?
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Nath
(@RSCSpeckyB) reported
Anyone get this company called Stripe processing payments when paying for subscriptions like Spotify and Netflix? As they have an old number of mine they're sending codes too. An it's impossible to speak with them, asked my bank @santanderuk an they've told me to contact Stripe
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Russ Redfearn
(@farcanalman) reported
@santanderuk can you help. My house buyer is having unbelievable problems with you getting his mortgage approved. Perfect credit rating, perfect finances, high earner, 50% deposit and you keep asking for more documents? This is preventing my house sale and causing massive stress
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garDan
(@HHBarn) reported
@santanderuk i need to close an ISA extinct account that has been empty for years but you keep insisting on sending out paperwork for.. Seems impossible to do online.
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Youngannie
(@ayoung140_ann) reported
@santanderuk what a disgrace. Waiting for 25 mins. Still not spoken to anyone. Rang technical line and sane again. You have just lost a customer.
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TonyD
(@TonyDufton) reported
@santanderuk I cannot access my investment hub and am given a number to phone. The phone message gives the usual excuse on being very busy and tells me to go tonthe website. The website gives me a number to phone. Do you want the business or not?