Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Fitzgerald 💙
(@ClareFitz66) reported
@santanderuk @santanderukhelp can you clarify how you identify unusual activity on customer’s accounts please? My elderly mum was scammed, we alerted you immediately, it was a Sunday. You failed to stop the transaction, refuse to refund in full & reply with standard letters. Why?
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Ilikefilmme
(@vespa2222) reported
@santanderuk Hi is there an issue with sending out bank statements. Told three times to wait then it was raised & it still has not arrived.
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Saladin Rospigliosi
(@SaladinRospigl1) reported
@VeniVidiLaughed @CooperativeBank @santanderuk Rather than posting letters to head offices, I hand delivered them today to branches, so I know exactly when the subject access request clock started to click….
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somayya ahmed
(@somayyaa) reported
@santanderuk hi. My husbands account has been blocked for 4 days over a payment that someone has sent for something he sold. That person has reported my husband for fraudulent activity and instead of pitting that payment on hold to investigate my husband can’t access money that
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stuart@abacus-bloodstock
(@stumat) reported
Banked @santanderuk for 15 years, now the staff say I cannot have counter service so cannot pay cash into my account! And the staff too dumb to realise they are doing themselves out of jobs by saying this! So I go to @PostOffice to pay in instead. Modern convenience my arse
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Lakhankar_Kanti
(@KLakhankar) reported
@santanderukhelp Santander has my business bank account for 12 years. I called Santander four times today to request "Bank Guarantee" service. . Benedict, a helpful Santander agent, confirmed that Santander does not offer "Bank Guarantee". Help me, Santander. @santanderuk @santanderukhelp.
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MrsAngryOfWokeshire #ToriesOut #FBPE 🇪🇺🌹⤵️
(@cactus_woman) reported
I can & will make a formal complaint to the Ombudsman, but this doesn 't fix the problem of needing to use my @santanderuk bank a/c - to transfer money to my 2 savings accounts. Just been on the phone for 50 mins only to be told "someone will call me back" at some point. AGAIN.
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Lee Sanderson
(@LeeCSanderson) reported
At @santanderuk, do you have a banking issue? We are concerned, we have a lot of money trapped and haven't been able to withdraw for 2 weeks to our own account somewhere else? Is there an issue people should be aware of?
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MrsAngryOfWokeshire #ToriesOut #FBPE 🇪🇺🌹⤵️
(@cactus_woman) reported
I will absolutely be leaving @santanderuk @santanderukhelp after having been a customer since the days of Abbey National, decades ago. But what if they won't give me my money? After all, I'd need to move my money to a new bank a/c & this is similar to what I'm trying to do now
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Anne Wilson 🦈
(@PatsyW75) reported
@santanderuk I closed my credit card account with you (or tried to) but I’m being chased as I apparently still owe you 1p. But when I try to pay I’m told there’s a technical error. Is this just a ploy to make me talk to you? Or do I owe you the penny? If so, I’ll post it to you.