Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki McGrann
(@vix_avi) reported
Absolutely SHOCKING service from @santanderuk Don’t bother banking with them. They can’t manage a simple request, tell lies constantly and waste my time. Absolutely livid! 😡
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Jackie
(@jackieleitch) reported
@santanderuk just spent an incredibly painful 30 mins on chat trying to get answer to simple question- how to set up SO to pay off cc. Seems a tricky question as I just have error my end. Why can’t it be done on the app
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paul
(@paul96403038) reported
I was told yesterday that it takes upto three working days for someone to get back to you from @santanderuk regards a complaint on my account caused by a member of staff making a mistake. What great service
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Marinus van Deventer
(@MarinusUKZA) reported
@santanderuk fraud blocked my card, no notification. I ring up confirmed details required. I am told it need to go to back office team and will take a working day to unblock my card. So they block me from accessing my money for a weekend. What if this was my only account? rubbish
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K Singh
(@KSingh60443731) reported
@santanderuk Awful service from Santander. Queues , requesting stationery. Been waiting nearly a month.
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opinion8ed_dyke
(@opinion8ed_dyke) reported
1840 Fk #RoyalMail #RoyalFail. Fk @SantanderUK #BankOfSatan Both as incompetent as each other. Neither should be let near vulnerable people. TWO ******* MONTHS WITHOUT ACCESS TO MY ESA WITHOUT GOING INTO BRANCH BCS THE ***** CAN'T GET ******* CARDS AND PINS DELIVERED
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JulieClaire
(@JulieCl76794509) reported
@santanderuk awful bereavement facilities. Mil passed in November. We were promised some savings but been passed about. Not told we needed to send certain ID, filled in paperwork and only came to light when we chased yet again. Its hard enough as it is!
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Katrina
(@MomentOfForever) reported
@santanderuk your systems are unhelpful, language inconsistent and customer service poor. Setting up online banking should not be this difficult. 0/10 - would not recommend.
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Rob Slade
(@Rjs4Rob) reported
@santanderuk @santanderukhelp I left your bank 6 months ago because of the poor service but you still keep sending me advertising emails claiming I have an account with you. You promised to stop this but it continuing.
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Patrick Henderson
(@patinthewater) reported
@santanderukhelp On hold 1hr 35 and counting - shocking service @santanderuk