Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 02/28/2026 18:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenNorth3 S N (@StephenNorth3) reported

    @santanderuk we are trying to change the phone number which allows my Dad to access his online account. Our 4th phone isn’t going very well. My dad is 91 in February - frail, quite deaf & feeling completely lost as your people struggle to do it. Which regulator do we complain to?

  • amyl_c Amy (@amyl_c) reported

    @santanderuk Hi - I cancelled a membership over a year ago and they’ve been charging me. Can you help?

  • JustSIKcK ✌PsychIKcK😱G💫ss💦✌#JustSiKcK.. .🐦 (@JustSIKcK) reported

    Dear Madam's, @santanderuk Am A Customer & Want An Appointment @HeresWhy🥂 • I Want A Mortgage • Highest Yet Cheapest Overdraft Eva Given. @CosAmDefoWorThIt #HeaVensBoY • Very High But Low Interest Loan Ya May Need To "Break The Bank Safes A Bit' • InVestment On My Future

  • Jocanlose Logan Rhynwood (@Jocanlose) reported

    @santanderuk is your app not working I need to get into it urgently

  • suryateja01 RK (@suryateja01) reported

    @santanderuk I am unable to login to app - It is keep saying 'Oops - sorry something went wrong' - Is there any problem?

  • Valenzetti13 LolaWM (@Valenzetti13) reported

    @santanderuk Is there an issue with the app? Trying to log in and keep getting an 'oops' error message. Can't log in online as it asks me to verify through the app! Thanks.

  • cally_63 Caroline Johnson (@cally_63) reported

    @santanderuk I'm trying to log in on my phone and it keeps coming up with Oops, something went wrong. Is there a problem with online banking?

  • Chaeth Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇫🇷 🏳️‍🌈 🏴 (@Chaeth) reported

    @santanderuk I have now been on hold to you for and hour and a quarter. This is after i took the time out to go into town to resolve this issue at the branch but they could not do it and advised me to call. Do you consider this to be an adequate level of support?

  • MounteneyCallum Callum Mounteney (@MounteneyCallum) reported

    @santanderukhelp @santanderuk How do I complain please, I keep a spare £10 in your bank for Emergencys go to use it today and transfer to my card and your stupid app just keeps throwing silly error messages using containing the word "oops" and that the "Server is not responding"

  • powanna29901 Anna Powell (@powanna29901) reported

    @santanderuk @santanderukhelp please help with trying to track down my mother in laws Abbey National mini ISAs. Hours spent on phone and visit to branch to no avail ….