Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 03/11/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Pinkie277 Claire (@Pinkie277) reported

    @KuyaMaxy @santanderuk Yep. Can't do anything money wise. I get that these things happen, but its been hours now. With very few updates on a fix.

  • DMSV Des Vertannes (@DMSV) reported

    @santanderuk Absolutely ludicrous that ‘planned maintenance’ can cause this much disruption. No access to App, website or telephone banking. Atrocious customer service when you can’t even get through to a Helpdesk. Customer can’t even use debit cards to pay for goods. Appalling.

  • em7438 Em 🐻 (@em7438) reported

    I know you're aware of your system being down but @santanderuk SORT IT OUT. I HAVE BILLS TO PAY. THIS NEEDS TO BE FIXED. ASAP.

  • Pinkie277 Claire (@Pinkie277) reported

    Ok, this is getting silly now! @santanderuk I haven't been able to access my account all morning, payments won't go through! Its been 4 hours at least, can you at least give some indication of when people will be able to pay for things! #Santander

  • Ruby29201698 Ruby (@Ruby29201698) reported

    @santanderuk funny story as a customer of Santander for over 15 years As Santander can’t be bothered to update any of their customers I just left my home to walk 40 minutes to the nearest Santander bank is open on the Saturday to get a rude sell assistant that has no idea

  • pkentelectrical P Kent Electrical Contractors (@pkentelectrical) reported

    @santanderukhelp I can’t believe the app is still down 🤬🤬 couldn’t buy a new motor this morning because of you. Might not be so bad if you had any branches or your cash points open. #fail #santanderuk

  • courtdd96 court (@courtdd96) reported

    @santanderukhelp @santanderuk WHY are my CARDS and online banking not working? Thanks for embarrassing me in @DunelmUK 😡😭

  • eclairee eclairee 💙 Support our #NHS (@eclairee) reported

    @santanderuk @santanderukhelp broken again? Is any banking working today? Can’t order or pay for anything at all? Please can you have a PROPER COMMUNICATION on your app and website that states the actual FACTS OF THE SITUATION? The truth would be appreciated please.

  • tinwix Atin Wickham (@tinwix) reported

    @santanderuk Rubbish service as usual

  • BIGCraig77 craig powell (@BIGCraig77) reported

    @santanderuk Santandar App not working. Santander banks not able to operate. All Santander cashpoints are down. Not good