Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 01/15/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • status_409 Dave (@status_409) reported

    @santanderuk Your uptime has been worse than TSB's recently. I'd advice people to look elsewhere if they actually need access to their funds.

  • SharoBoothy Sharon Boothroyd (@SharoBoothy) reported

    @santanderuk You've shut your branch down in my town so there's not much point banking with you.

  • Jacki_Jam Jacki Jam (@Jacki_Jam) reported

    @santanderuk If you spent some money on actual staff, opened branches and improved customer service instead of paying those two stupid tw*ts on TV to front your marketing maybe you wouldn't need to bribe people to open an account

  • leighatherton2 leigh atherton MSc Business & Management,I.S,M. (@leighatherton2) reported

    @santanderuk nice offer. but how long before you go bankrupt or completely shut down since you have shut all the branches on the fylde coast and your machines have disappeared

  • stanleymore64 Stanley more (@stanleymore64) reported

    @santanderuk My son just left this mob because of their poor service and attitude. He wouldn't recommend them to anyone 🤔

  • CaroleTipping carole tipping (@CaroleTipping) reported

    @santanderuk I’ve been with you for years Santander, please can I claim the £130, why treat new customers with £130 then kick your very loyal customers in the teeth. Also your customer service is disgusting

  • stoocrow14 Stoo (@stoocrow14) reported

    @santanderuk Why change to a bank who offered zero assistance to a long standing elderly customer during lockdown who was made ill by being unable to pay his bills. Selfish and unhelpful company

  • TravellingMP MP TRAVEL - Sheffield (@TravellingMP) reported

    @santanderuk @AskNationwide best service out there imo, everyone helpful and never any mistakes! 👍

  • Whales0fWallSt WhalesOfWallStreet Channel (@Whales0fWallSt) reported

    @walletapps @santanderuk no, but the banks need support because they are about to be replaced by Crypto exchanges...

  • dollyholly1610 Holly Haystead (@dollyholly1610) reported

    @santanderuk @santanderukhelp I have tried multiple times to get through to your call centre, I am running out of time to sort a balance transfer **** up that means I have double the amount I wanted to balance transfer on my Santander card! Impossible to sort out online as well!