Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (14%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ash
(@a_sharma99) reported
@santanderuk Shameless customer service and now illegally asking customers to send crypto currency’s statements. Who do you think you are? You have no right to ask customers about there investments and savings. Leaving this bank ASAP. This is why crypto thrives because banks like this exist.
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Lightfandango
(@tosholiver) reported
@santanderuk and again, terrible customer service, answer the f****** phones
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O
(@OscarGest7) reported
@santanderuk Genuinely one of the worst customer service experiences in existence
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Janet Zic❤️
(@janetisaac8) reported
@mdecelis @santanderuk Sorry for the experience, It’s amazingly frustrating my account was hacked, Appeal never work, I got no response from support, not until someone referred to @GageDavis3 on TWITTER .. who assist me to recover my account back..or #Lod_teq on Instagram
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Richard Denton
(@DentonRich) reported
**** you @santanderuk. Worst lender out there. Avoid at all costs
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Michelle de Celis
(@mdecelis) reported
@santanderuk worse customer service I’ve ever experienced. Locked my account and no help whatsoever to unlock it. Telling me I need to go into branch. Thanks for nothing!
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Mdarob
(@mdarob) reported
@santanderuk hi, my banking app is not working, I keep getting an oops error message
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James Kirrane
(@JESKirrane) reported
@santanderuk No help whatsoever.
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
@santanderuk Seems to be some issue with OTP's I'm not receiving them.
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Shan x
(@shannondeenie) reported
@hyperfrank @santanderuk Hey I’m going through a similar situation now with my access being blocked by them, how long did it take you to get access again? (If you ever did)