Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 03/22/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (25%)

    Website (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • slleigh7 Samantha Leigh (@slleigh7) reported

    @santanderuk @santanderukhelp yet another epic fail! How are you supposed to speak to someone with an urgent enquiry?? 30 mins holding then cut off twice! Visit your own branch, wait 30 mins to be told, can’t help you need to phone Fraud team. It’s not fraud!

  • ValerieVharry22 Chakra27 (@ValerieVharry22) reported

    @santanderuk My husband,who doesn't use the Internet has been over an hour trying to report to Santander , because he's lost his wallet with all his bank cards! It's bad that he's having this much trouble trying to block cards!

  • shinners67 darrenshinnick⭐️⭐️ (@shinners67) reported

    @liamadamgrace @LizKershawDJ @santanderuk I think it’s terrible all the branches closing mate .I’m sure Liz is a smart phone user though

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    @Wilfy1874 @santanderuk Not yet you can't with @santanderuk They are "working on it"

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    Just drove a 20 mile round trip with a cheque sent to me to the only remaining branch of my bank near me since 3 have closed down. It was shut. Thanks @santanderuk

  • AndyCJessop Seymour Beavers (@AndyCJessop) reported

    @LizKershawDJ @santanderuk Can you not photo and upload it .. virgin money and nationwide offer this service.

  • YarRawed ray dewar (@YarRawed) reported

    @santanderuk can’t get through to anyone. No branches near by and take forever to answer the phones. Online chat tells me to ring… service sucks.

  • johnedwards0955 John Edwards Reform UK Southampton Test (@johnedwards0955) reported

    @LizKershawDJ @santanderuk Use a banking app in the absence of proper customer service

  • SimonJo96044934 Simon Jones (@SimonJo96044934) reported

    @santanderuk 40mins on hold how do you call that a service 🤬🤬💩💩

  • CtoGrayd GrayD_CTO (@CtoGrayd) reported

    @LizKershawDJ @santanderuk you can pay them in at the machine you know! I have the same problem however when the handwriting on the cheque is poor