Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Brick19
(@TheBrick119) reported
@santanderuk trying to open an account for my 15 year old , the list for proof of address is impossible , e.g driving licence etc , how else can you submit application
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L
(@Lauren_6489) reported
@santanderukhelp @santanderuk The problem has been resolved. #covid
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Chrissie Bailey 🇪🇺🇪🇸💙 #3.5%
(@ChrissieBailey2) reported
@Mistywoman1 @santanderuk Bee this is terrible, they are inept, you should have recourse to expert help. Moving is stressful enough without this crap. In invested now, please keep us posted. 😢😢😢
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ExistentialGamer
(@ExistentialGamr) reported
@santanderuk people can't log on, what's going on? We need to access banking ASAP
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Jamie Lavery
(@JamieLavery_) reported
Why does it feel like every company is using Covid as an excuse for poor phone customer service and wait times frustrating waiting again @santanderuk
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The Geordie Ape 🦍 🌍🌌
(@GeordieApe) reported
@Mistywoman1 @santanderuk Santander where the absolute pits when I went through a mortgage application with them about 9 years ago. Completely messed me about and I near lost the house I was looking to buy (I was also an existing mortgage customer at the time). Dreadful service. Would never use again.
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L
(@Lauren_6489) reported
@santanderuk @santanderukhelp Why can't people access their money, even though they're in credit,? Worried about what's happening in your bank. Seriously thinking of going elsewhere
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Jo
(@Joby_Chapman) reported
@santanderuk Please can you help and improve response timelines. Solicitors saying 3 weeks on average to simple enquires@on already approved lending. We are desperately waiting. Thankyou
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Jo
(@Joby_Chapman) reported
@santanderuk please help us get to our new house for Xmas. Family members are really struggling in Temporary housing waiting for your reply . Super slow response rate for Santader being reported by multiple conveyancers. How is this acceptable. ??
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David Tufty
(@tufty_david) reported
@twinklresources @santanderuk Yes! Support drunk drivers! You scum