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Santander

Santander down? Current status and problems in Houghton-Le-Spring, County Durham, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • CasemoreMatt
    Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith
    Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • craigkelly1969
    Craig Kelly. ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿณ๏ธโ€๐ŸŒˆ (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis
    Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, itโ€™s been nothing but issues. My account isnโ€™t working today. Good job this isnโ€™t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out Iโ€™m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dimps_tfg
    Dimps Tfg (@dimps_tfg) reported

    @JamesNFT_ @santanderuk This is customer service how can I help you give me your seed phrase

  • NatureTherapyC1
    NatureTherapyCo (@NatureTherapyC1) reported

    @santanderukhelp @santanderuk Financial fraud is a form of ****. All dignity denied, profound alienation, self-blame, catastrophic loss of self, distrust of fellow beings. Where is the support? What is the forum to share lessons, work through resolution strategies?

  • Keown11Mc
    Joey Mac (@Keown11Mc) reported

    @santanderukhelp @santanderuk #santander Good morning, this is day 4 of my elderly, disabled father being left stranded abroad without access to his money. The complaint has been with the CEO dept for >24hrs. Each hour that goes by is another hour he is without his own money

  • JonthanFielding
    Jonathan Fielding (@JonthanFielding) reported

    So @santanderukโ€™s mobile website sucks as every time you switch to something else it requires you to login, including going to get the confirmation number they just sent you in a text, unfortunately when you log back in it then resets your session so you canโ€™t complete any action

  • niamhlouise15
    niamhlouise (@niamhlouise15) reported

    Terrible experience today with @santanderuk . I had an urgent transaction to make today and left on hold for THREE HOURS just to be told no one could help me. Guess Iโ€™ll have to do it all again tomorrow. #santander

  • BennyBongoP3fan
    Benny Bongo (@BennyBongoP3fan) reported

    @mmhpi @MartinSLewis Why don't you report on banks blocking vulnerable customers accounts and their access to their money that they badly need, causing them great stress. Banks such as @santanderuk

  • shoswitch_
    Switch (@shoswitch_) reported

    @santanderuk my app is not working Iโ€™ve delete the app and reinstalled and itโ€™s still not working

  • PaulineLuxmoore
    Pauline Luxmoore-Ball (@PaulineLuxmoore) reported

    @santanderuk having an awful experience with you guys - do you ever confirm receipt of an email that youโ€™ve asked to be sent?

  • tooftalf
    ๐•‹๐•™๐•’๐•ฅ ๐•„๐•–๐• ๐•๐•’๐•ช๐•“๐•–๐•– (@tooftalf) reported

    @santanderuk Hello. Messaged you a couple of days ago about the details on my debit card. Nobody has responded. I tried using 'chat to us' on your webpage but it has no idea what I'm asking. Can't find this option when I log into my account. Can you please help?

  • wadethinksagain
    wadesthinkinghard (@wadethinksagain) reported

    so, @santanderuk, even though "you're sorry to keep me waiting" every fifteen seconds, I've been holding on for over 35 (thiry-five!) minutes, and counting. Hmmm. Not sorry enough to employ more staff to help customers? I'm only glad you don't tell me "you're important to us"