Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan B
(@GMaggiordomo) reported
@santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?
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Shome Bag
(@shome_bag) reported
@HSBC_UK pathetic experience at HSBC Edinburgh Hanover street branch while trying to open a bank a/c for my son. It’s clear the bank is run by pseudos and bastards given I am a 20 year old customer.Thank you @santanderuk for opening the a/c within 30min #avoidhsbc
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Stuart Mills
(@smevergance) reported
Terrible service from @santanderuk today. It took 35 mins to get my call answered (to report fraud) and was then told that I was being transferred to the fraud team but was again put in a hold queue. I gave up after an hour!! #badservice
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Richard Stirling
(@Rchards) reported
@carolinefiennes @santanderuk @fletcherr I do for outgoing but haven’t used it for incoming payments. Just absolutely staggered by how bad the service from Santander has been. They are sat on a non-trivial amount of money with seemingly no way to access it…
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Peter White
(@1Petewhite) reported
@santanderuk Credit card section get you fingers out your arses and answer the ****ing phones, you as useless as a fart in a space suit, if not worse. Mike Regnier get off your arse and sort you customer service out... its **** to say the least. Everyone move to another bank!!
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Lee Newsome as Elvis
(@LeeasElvis) reported
@fiona_parker14 I rang @santanderuk yesterday for mortgage help and they said there'as absolutely nothing we can do and to make sure i paid the mortgage or the house would be repossessed
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Fwdmgmt
(@Fwdmgmt2) reported
Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.
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Bodybuddiesuk
(@laurachurch1) reported
@MetroBank_Help @santanderuk We have tried this! Our company is Phillips group, my husband will have to let every member of staff go this Friday if he can not access money to pay wages. The mental stress this is causing is unreal.
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Richard Bromley
(@bromers_) reported
@santanderuk an hour and a half waiting in a phone queue, and still no answer. Fairly urgent issue, can't wait any longer.
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Rob Styles
(@mmmmmrob) reported
Just had to use the @santanderuk online banking website to help a friend sort out some mistakes. Wow that is truly awful. I would close the account if it were mine, the UX is that bad.