Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (39%)
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Mobile App (31%)
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Login (17%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Flint from the UK
(@michaelfromuk) reported
@santanderuk Is there a problem with authorisation text messages? Trying to checkout a food order, and the OTP code isn't coming to my phone.
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Chelsea Ferguson
(@channahf) reported
@santanderuk over 20 min on hold to your finance company this afternoon and 30 min tonight to be hung up on cause ur offices shut at 5 some customer service there
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JM
(@hanga17) reported
@santanderuk why are your customer services so pathetic? I've repeatedly chased and was promised a response by 48hrs and promised a call at 5pm by close of business today 8pm by back office team. And surprise surprise didn't get the call. Clearly its urgent for me, but not for u
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Krissy P
(@kelp888) reported
disappointing result trying to continue mortgage @santanderuk #nhsworker working two jobs within the #nhs wouldn’t accept second income as not having a payslip every week even tho good income every month. needing to move and leave mortgage early.#thanksfornothing @antanddec
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ria morgan ✨
(@riamorgannn) reported
@santanderuk I have been on hold nearly 2 hours, wtf is going on
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JR
(@James2022R) reported
@santanderukhelp @santanderuk I have explained that the address you have provided is not working, and requested you contact me by PM. Have you reverted to the same appallingly low standard as your colleagues? @TheFCA
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Creature Tales
(@creaturetalesuk) reported
@santanderuk appalling service today. Unable to speak to a mortgage advisor in branch? Who made this decision and how are they still apart of your company? Decision can only have been made to provide no service to customer and remove local jobs
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Jonny 🐝
(@mr_jonny_king) reported
Does anyone bank with @santanderuk ? Are they a good bank to go with for customer service etc? #Santander Been a customer of @NatWest_Help for 21 years but they have zero respect for their customers
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Terry Bennett
(@terryjbennett) reported
Congratulation @Santanderuk, I've now been holding on, waiting for you to answer the phone, for OVER ONE HOUR. You have to train staff to provide such an awful service :(
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Peter Wilson
(@arsenalpeteglw) reported
@santanderuk your customer service is abysmal. 3 days I’ve tried to get hold of you, by phone and through your online chat, and nothing!!! And it was you who sent me a letter saying could I get in touch with you!!!! Chance would be a fine thing. 0/10 poor.