Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 01/16/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • waller_sarah Sarah Waller (TVN) (@waller_sarah) reported

    @santanderuk hi having a nightmare getting through to u which is only going to get worse now lol. Mortgage ends Jan Been on hold over hour today. Does bury st edmunds still do mortgage help if I book with them.

  • Chriswebb_exmet Chris Webb (@Chriswebb_exmet) reported

    @santanderukhelp I rang the telephone number that @santanderuk asked me to call when the block was put on the app and online banking. After an hour today the call was finally answered and the matter resolved quickly.

  • sootie1978 mel colmer (@sootie1978) reported

    @santanderuk over 30 mins on hold so far...shocking customer service...and no end in sight!

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk not only you are a ****** bank charging crazy costs you also are a bureaucratic and completely outdated bank. I am moving overseas and I have to fill a form to change my address and then send it by post. WTF! How disgraceful is this? You are a joke

  • alzix ally 💫 (@alzix) reported

    @santanderuk I’ve been trying to get through to your investments team since Saturday and have been on hold for 20 mins at a time each day. Is there any other way to close a help to buy ISA because I cannot go into a branch as I work and they are closed when I am not working

  • chris78james chris (@chris78james) reported

    @santanderuk anyone around to answer the phone in the fraud department, gets abit boring waiting for over half an hour to deal with a problem. Who compensates for my time lost dealing with this?

  • goldie_oz Simon Goldman (@goldie_oz) reported

    Patience wearing thin with @santanderuk @TfL bike hire scheme. The tech was always terrible but now an effective multiple-fold price increase (£2 per day to £1.65 per hire) a massive disincentive for cycling (?!) and with hire stations that don’t recognise credit/debit cards

  • miff09 mark smith (@miff09) reported

    @santanderuk worse customer service ever, 4 hours on hold. You would answer if I owed you money.

  • veryslowbordean Anthony Smart #FBPE (@veryslowbordean) reported

    So after being bribed by @santanderuk to switch my banking to them I have buyers remorse after less than two weeks. 45 minutes (so far!) on hold to unblock my online access and no end in site. Never had this with @Barclays - please can I come back!

  • ShelliBobbins #Shellybobbins™️ (@ShelliBobbins) reported

    @SkyNews which banks are changing their fix rate deals please ??? I’m trying to find out as we’ve just signed for 7 years starts Dec with @santanderuk @MartinSLewis #martinlewis