Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 02/17/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JonnyRogan Jonathan Rogan (@JonnyRogan) reported

    Has anyone else had issues opening a business bank account with @santanderuk. I an existing customer and I was told they are recruiting staff and will get back to me when this occurs. Yet @Tidebank offer to do it online in minites. #customerservice

  • bookster54 wendy brown 💙 (@bookster54) reported

    @santanderuk I've spent over 3.5 hours over 2 days to your helpline and dispute res team to be told to call back on Friday. Your error, not mine, staff can see the issue but don't know how to resolve it, and I'm left £118 out of pocket AND doing the chasing. Not good enough.

  • jake_micheal963 jake micheal (@jake_micheal963) reported

    @novakg11 @santanderuk @cybarpunk101 can help you i could recover my account back through their help

  • HBMansbridge Harry Mansbridge (@HBMansbridge) reported

    @santanderuk It is confirmed. You are useless. Hours to get through. People within the banks unwilling to help (Loughton). 45 minutes to transfer funds! Get a move on.

  • JulieAltagah12 Julie Allen 🥂❤️ (@JulieAltagah12) reported

    @MasterCoconut2 @santanderuk Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on Instagram who got it fixed in a few hours

  • Brimson1 David Brimson (@Brimson1) reported

    @santanderuk Just received 2 quotes for car insurance. One from you and the other from Go Compare. Santander is £342 and Go compare is £290. I'm a customer too. Why the large difference? Still not the cheapest though. Lloyd's bank is £265. Can my own bank Santander match this?

  • cybarPunk101 Cyberpunk (@cybarPunk101) reported

    @novakg11 @santanderuk Have you tried contacting any support center about your hacked/disabled account an haven’t gotten any response in return know need to worry, just Slyde to our DM we can help.

  • technicalbod Michael Koushi (@technicalbod) reported

    @santanderuk Hi I have tried to log on but a message comes up server not responding

  • ReusDu deus (@ReusDu) reported

    @santanderuk need to hire more customer service staff - even they are outsourced. The amount of times I’ve had to wait more than 30 minutes. Sandy live chat needs a new NLP programmer #santander

  • wi6514 Dave Wilson (@wi6514) reported

    @santanderuk how does a customer contact you if they don’t have Access to the Internet, my elderly mother needs a new card sending