Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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d a v i d
(@_dam19) reported
@santanderuk if I block contactless on my card through the app does that apply to Apple Pay also?
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George
(@EXHAUSTEDPOA) reported
@santanderuk Please can you supply an email, as POA to sectioned son I can't get access to online banking and need to send an urgent email to you. Thanks
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(dis)grace
(@spacie_cake) reported
@santanderuk ‘s customer service is absolutely abysmal. 🙃🙃🙃🙃
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Nicola woods
(@Nicolaw71434810) reported
@santanderuk 6 years since my mum died and Santander are still causing us a headache with the trust. We employed independent financial advisor to help us and Santander are so incompetent things still not dealt with. Numerous complaints have been placed to your company,you don’t even respond.
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polyp2000(⧖)
(@polyp2000) reported
@santanderuk cancelled all my cards thus preventing me from transferring my account to @AskNationwide . Given that the reason i went into the branch to resolve an issue relating to an account switch. The person i dealt knowingly did that or does not know how to do her job.
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Natasha Aman
(@Natasha_Aman_PM) reported
@santanderuk not impressed with your switching service.Thought I’d be moving to a better bank and get some cash but 10 days later and I still can’t get onto online banking.Didn’t get my login details and you blamed Royal Mail,then I finally get them today I am blocked until 2mrw!
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Andrew Fowler Photography
(@AFowlerPhoto) reported
Appalling service at @santanderuk Darley St Bradford. It’s not the staff’s fault. They’re doing their best but they are inundated with customer (no doubt due to branch closures). Several bewildered looking elderly people - must be so intimidating for them.
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Stephen Kill
(@kills1) reported
@santanderuk Hi, I waited half an hour on your phone line to update my mobile number to allow me to login to your online services on Saturday. My old mobile number is still showing on the website on Sunday. When will this be updated please?
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Rosie Posie 🦎
(@Mosaliee) reported
@santanderuk pls help. I am trying to get on the app to move some money and it says "we have stopped the app as you seem to have an app that isnt secure"????
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Triple A
(@AAA_TripleAs) reported
@santanderuk unbelievably poor customer experience in making payments from my account!!! what a joke!