Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 12/08/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • power_mccann Sheenagh McCann 💙 (@power_mccann) reported

    @ciarale01 @santanderuk @santanderukhelp Aw I am so sorry to hear this Ciara! Don’t feel stupid they are so professional at it. Loads of people get hit. Terrible. Some horrible people in this world. Xx

  • Will_Broadfoot Will Broadfoot (@Will_Broadfoot) reported

    Despite having 70% deposit and 35 years of proven banking with them @santanderuk have refused a VERY modest mortgage. Apparently I shouldn’t have taken out a bounce-back loan. All those ads on tv about wanting to help? Just lies. #GoodbyeSantander @MartinSLewis @MoneySavingExp

  • StogdonPaul Paul Stogdon (@StogdonPaul) reported

    @santanderuk your service is shocking. I've had an account with you for 20 odd years and that's ending now......just spent 3 days on hold and being passed around the wrong departments and finally you assured me the problem was rectified......low and behold nothing had been done

  • WoodcoteEwan Ewan Davis (@WoodcoteEwan) reported

    @santanderuk Cahoot down again Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

  • AlecRGMills Alec (@AlecRGMills) reported

    @santanderuk i’d like to report an issue with one of your ATMs. Leatherhead branch closed on weekend. That’s fine, I’ll use the ATM outside to deposit a cheque. Option to deposit a cheque greyed out with no explanation.

  • 22qmum M 💙 (@22qmum) reported

    @ciarale01 @santanderuk I hope they do the right thing and give you your money back @MartinSLewis any further help or advice appreciated on this online fraud that many are being tricked by ?!

  • emerald1910 Edmund O'Leary (@emerald1910) reported

    @ciarale01 @santanderuk @santanderukhelp Ciara, That is awful. I hope Santander refund the stolen money soon.

  • jepson_tara Tara Jepson (@jepson_tara) reported

    @ciarale01 @santanderuk will hopefully be open to support customers in person from Monday when lockdown ends?

  • KLouSmart K-Lou (@KLouSmart) reported

    @santanderuk you and your consumer finance department have left my parents in a £2000 unarranged overdraft due to an error on your end. You have left them with no money for 2 weeks. They still haven't been reimbursed for the money you mistakenly took. What a joke! Fix it please.

  • kaceyainsworth Kacey Ainsworth 💙 (@kaceyainsworth) reported

    @ciarale01 So sorry 😞 hope @santanderuk can help xxx