Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 01/02/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_grey___ BYJ - Слава Україні! Героям слава! (@chris_grey___) reported

    @santanderuk replacing cashback on my credit card, that could be done all on your app with a service I just had to create another account for and need to use a separate website is utter crap. The service could be good but more usernames passwords and websites isn't.

  • Ceo2Ard CEO2ARD (@Ceo2Ard) reported

    Just had to get @santanderuk to block @envato a company that you can subscribe for for seven days free but then they will still charge you even though you unsubscribe within the seven day trial!

  • DaliahPietersen Daliah Pietersen (@DaliahPietersen) reported

    @santanderuk Your Boosts may be useful but not when one has to log into their mobile banking then again into Boosts. It's a real pain while trying to pay at the cashier's or self service holding up other people behind. Why can't it be an app on its own?

  • nicolaellenkemp Nicola Kemp (@nicolaellenkemp) reported

    @santanderuk Your customer service is a complete joke.Ive just been on hold for 20 mins 2 try and get you 2 rectify your error&you cut me off!I spent 40mins on the phone 2 you on the morning of my wedding (a wk ago) reporting fraud and youve failed 2 raise 1 of the frauds!! POOR

  • Gavin8t Gavin Swinburne (@Gavin8t) reported

    @santanderuk @santanderukhelp after apologising and giving me a compensatory pmt for freezing my business accounts in November with no warning or reason, guess what you did last Wednesday? Another day on the phone and broken promises of callbacks. Start again tomorrow.....

  • robdonlan Rob Donlan (@robdonlan) reported

    @santanderuk OMG tried to transfer money to another account with my name on it Then got blocked Then rang your telephone security service ... To get hung up on You are so rubbish.... I can't believe you have any clients!!! Closing my account Monday.. You are laughingly rubbish!

  • richard81091367 richard platt (@richard81091367) reported

    @LizKershawDJ @santanderuk The branch of @LloydsBank I used for 40+years closed in December 22.A review giving the reasons for closure was available, along with how we can go on line an all the other digital aids being offered. Profit before personal service. They'll stop feeding their black horses next

  • lizalraczi Liz Raczi (@lizalraczi) reported

    @santanderuk is the mobile banking app currently down? I am unable to connect.

  • copeprc Paul Cope (@copeprc) reported

    @santanderuk are you systems working ? OTP isn’t

  • Traceygifford4 Tracey gifford (@Traceygifford4) reported

    @JackamoRoad @santanderuk Absolutely disgusting service