Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 03/10/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisbeaBlainie Kyle Blain (@ThisbeaBlainie) reported

    @santanderuk why did I just wait an hour to speak to your support team to get an o2 voicemail? That’s mad!

  • sarahLo39295621 sarahLou (@sarahLo39295621) reported

    @santanderuk Please block all these mufc tweets. I am a city fan .I am sick of reading about them and their bragging!!

  • PeterSm19888663 Peter Smith (@PeterSm19888663) reported

    @santanderuk Do you allow transactions with cryptocurrency exchanges or block them like the other UK high street banks.

  • ANoble63393050 A. Noble (@ANoble63393050) reported

    @LauraBerrillPR @Matronincharge @santanderuk Same happened with NatWest. DON'T CLOSE even if you transfer most of your business elsewhere. Get as many accounts you can Never know when one bank becomes impossible/closes the account for no reason.

  • NexusUKOrg Steve Hill 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@NexusUKOrg) reported

    @santanderuk Why is there no "Chat" tab on my business banking login?

  • CaroleTipping carole tipping (@CaroleTipping) reported

    @santanderuk I’ve been with you for years Santander, please can I claim the £130, why treat new customers with £130 then kick your very loyal customers in the teeth. Also your customer service is disgusting

  • Angryyorkshire2 Forking Forklifter (@Angryyorkshire2) reported from Bradford, England

    @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @haircarpet @santanderukhelp please note that @santanderuk staff have first to ascertain that the phone caller is wearing a mask before staff member is able to enter safe space to deal with customer enquiry

  • dollyholly1610 Holly Haystead (@dollyholly1610) reported

    @santanderuk @santanderukhelp I have tried multiple times to get through to your call centre, I am running out of time to sort a balance transfer **** up that means I have double the amount I wanted to balance transfer on my Santander card! Impossible to sort out online as well!

  • AngelaJones2012 AJ (@AngelaJones2012) reported

    @santanderuk I have had a Santander account for almost 10 years. The local branch has closed down, the monthly fee has increased and cash back perks dwindled to none. If you pay me £130 its possible I’ll stay with you..?