Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Website (25%)
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Transactions (17%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Denny Warriors FC
(@WarriorsDenny) reported
@santanderuk @BankofScotland @HSBC_UK why can you help us?
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SkepticalClassics
(@MahlerRehab) reported
@santanderuk my mum is trying to request a new PIN for her debit card. She hasn’t updated her phone on her online account and can’t remember the login details. She is 87. She would like to speak to someone if I am able to assist her in the call.
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Donna Harco
(@HarcourtDonna) reported
@santanderuk Hi can anyone help please . My daughters had her card and phone stolen at uni and has no way of cancelling her card. I’ve tried to do it for her via my phone but am unable to do so . She has no ID with her as that was in her bag as well how can we freeze her card ??
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Kirsty Green
(@kirstyefc86) reported
@santanderuk hi, just wanted to say I've just spoken to a member of your customer service team who was fantastic, im gutted I didn't make a note of his name but if you could DM me I can give you details of the call to trace. Thanks
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Ruthie123
(@Classof1945) reported
@santanderuk @santanderukhelp As soon as I get this hell hole you have put me in I’m getting a new bank This **** didn’t happen all the years I was with M&S bank and only changed because they were shutting current accounts. Don’t tell me to talk to the kid at Metrocentre
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Shabba Dabba Do
(@shabs_uk) reported
@santanderuk @santanderukhelp how long are waiting times? Currently at 25 mins…..phone lines down? No one to answer? Poor service.
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MB
(@RandomParticles) reported
@santanderuk I wouldn't switch to bank with you for £130,000. You are a horrible company to deal with as a customer. You are STILL sending post in my name to my sister's address 10 years after I stopped having anything to do with you.
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George
(@EXHAUSTEDPOA) reported
@santanderuk Please can you supply an email, as POA to sectioned son I can't get access to online banking and need to send an urgent email to you. Thanks
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Rosie Posie 🦎
(@Mosaliee) reported
@santanderuk pls help. I am trying to get on the app to move some money and it says "we have stopped the app as you seem to have an app that isnt secure"????
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Roger Oliver
(@RogerOliver46) reported
Now in a Santander telephone queue for 30 minutes to authorize 5000 from **** bank to nationwide @santanderuk