Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦🇪🇺Mike Liddle🇪🇺🇺🇦
(@mikeliddle) reported
@santanderuk Hi, have tried applying for something on 3 separate devices and your website crashes. Can’t be all my devices aren’t working, but your online chat team weren’t able to help.
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Rob Ferguson
(@wanderingrob) reported
@santanderuk Hi, a lot of my payments in are being rejected today, is there an issue?
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Amanda Davies
(@penguinmand) reported
@santanderuk how do I complain about your lack of customer service?
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Scott
(@FPL_TheMak) reported
@santanderuk @santanderukhelp what a shockingly incompetently designed system that is. Block peoples cards over several days while travelling abroad and solely relying on that card. Been a Select customer for years. Soon as I’m home I’m cancelling all accounts with your bank.
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Dorothy Lepkowska 😷 #FBPE #SafeEdforAll
(@DotLepkowska) reported
. @santanderuk Hi, what's going on with your bank? Constant probs with your website and now getting a 404 error when trying to sign into online banking. Meanwhile your branches are now open only 4.5 hours a day. This isn't good customer service.
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Nilly Sutton
(@NillySutton) reported
@santanderuk I can’t log onto online banking on the app. Is there an issue?
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susan
(@superdinnerlady) reported
@santanderuk not impressed I was told that cut off point they would call me is six o'clock , and yet again I have been let down big time, basically do not trust what this company promises you , I was supposed to have a call about a escalation complaint, and i was promised
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Amanda Davies
(@penguinmand) reported
@santanderukhelp @santanderuk one and a quarter hours now and still holding. And you don't even reply on here. Nice customer service.
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Hannah Griffith
(@HStodd89) reported
@santanderuk My phone was robbed out my hand this evening so need to change security details & lock the app. The only way I can login online is 2FA using my phone.. or your bot keeps telling me to call you... How do I go about this without a phone please?
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simon bennett
(@felixeemopener) reported
@santanderuk what’s up with the mobile banking app? It’s not allowing me to log on. All other apps working so it’s not an internet issue. Problem must be your end