Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 12/30/2025 11:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • twinmaker twinmaker (@twinmaker) reported

    @LizKershawDJ @santanderuk You wouldn't have this problem with a proper British bank

  • DavidHa28348221 Eldavido (@DavidHa28348221) reported

    @LizKershawDJ @santanderuk First world problems right there…..

  • nmcglen noreen mcglen (@nmcglen) reported

    @LizKershawDJ @santanderuk I had the same problem. If you have a cheque book, you can use one of the slips at the back to pay in a cheque at a post office. I also now have a 20 mile round trip to access a Barclays. It’s ridiculous!

  • sadams_s Steve Adams 🇺🇦 😷 💉 💙 🇪🇺 (@sadams_s) reported

    @JonBatchelor8 @LizKershawDJ @santanderuk I remember cheques. We used to have to use them last century all the time. It was awful.

  • jude16936995 Jude (@jude16936995) reported

    @LizKershawDJ @santanderuk You can pay cheques in via your banking app now, not quite the same service but at least you can get it paid in

  • markaphill MarkAPhillips (@markaphill) reported

    @LizKershawDJ @santanderuk 1- try checking opening hours first, you can do that on your phone 2- most banking apps let you scan the cheque with your phone to deposit it 3- get a post office account if you want a physical service Closing banks is inconvenient for many, but your tweet is just dumb.

  • PatriciaRudkins Patricia Rudkins 💙 (@PatriciaRudkins) reported

    @LizKershawDJ @santanderuk Post Office can usually help with cheques….

  • gefcraig Geffers (@gefcraig) reported

    @LizKershawDJ @santanderuk The Post Office accepts cheques etc and also provide other banking services. The banking partners are on their website.

  • SandownCameron Cameron (@SandownCameron) reported

    @LizKershawDJ @santanderuk We should both dump them. I’ve been with them since 1992 (Abbey National days) but now they’re ****. Let’s do it.

  • Cathari53751411 Catharine (@Cathari53751411) reported

    @LizKershawDJ @santanderuk Hi Liz, I bank Cheques into my NatWest account at my local post office, does that help 🤔