Santander down? Current status and problems in Houghton-Le-Spring, County Durham, England

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

• 
  Daniel (@danieljohnallis) reported 21 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• 
  Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported 54 minutes ago from Newburn, England

  @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

• 
  Matt Casemore (@CasemoreMatt) reported 55 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

• 
  Dana (@dana1smith) reported 59 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ascent of the Amazon (@AmazonAscent) reported 3 minutes ago

  @santanderukhelp 1/4 Hey @santanderuk , I have banked with you for over 25 years. If I remember right I have never defaulted on any loans, mortgage or DDs …..Ever! In 2022 you you blocked access twice for absolutely no reason at all, causing me many issues.

• 
  richard elliott (@richy_elliott) reported 5 minutes ago

  @santanderukhelp @santanderuk Any chance you can get your security team to contact me & to unblock my payment as was promised yesterday? Terrible customer experience...

• 
  Degen with a dog (@georgiomic) reported 6 minutes ago

  @danielbryantuk @HSBC_UK I see your HSBC Chat issue, and raise you “Try adding a payee by copying+pasting from another App into @santanderuk’s mobile App” 😑

• 
  𝒥ℴ𝒽𝓃 𝒮𝓌𝒶𝓁𝓁ℴ𝓌 (@imjohnswallow85) reported 12 minutes ago

  @HalifaxBank if it’s not sorted out asap I will switch to @santanderuk instead. Especially when this is not the first time that your system crashes and I’m not able to get access to my account or money

• 
  Stuart palmer (@smpcomms) reported 14 minutes ago

  @santanderuk @santanderukhelp How long does it usually take for a new account application online?? Been over a month since my daughter applied but haven’t heard anything back! Sandi is no help! 😡

• 
  Elongated Musket (@Sprockalina) reported 15 minutes ago

  @santanderuk thank you for NOT giving me the £175 bank switch money that I signed up for. 2 customer service agents, one in December and one 2 weeks ago said everything was in place & confirmed money would be in my account. Now you say I'm not entitled to it. Appalling

• 
  Elongated Musket (@Sprockalina) reported 21 minutes ago

  @santanderuk @MartinSLewis I've now been offered £100 compensation for the error of the 2 workers who agreed everything was fine for £175 switch. How is that ever correct or fair to me the customer? @MartinSLewis the link on your site worked so why is this not being honoured?

• 
  Dr Zahra (Hamrang)Rattray 💙👩🏻‍🔬🤱🦄 💉🇪🇺💊🐈 (@z_rattray) reported 23 minutes ago

  @santanderuk your customer service is shambolic. I have a new debit card I cannot use and cannot get through to anyone. I literally cannot buy anything as your banks are also shut.

• 
  Sam Chappatte (@SamChappatte) reported 28 minutes ago

  @santanderuk is a terrible customer experience! No wonder they are being disrupted by the likes of @monzo

• 
  Ed Gibson (@Gibson_XL) reported 29 minutes ago

  @santanderuk do your online customer service people have to handle more than 1 chat at a time? I'm just wondering why I keep having to wait 7 or 8 minutes to get a response with no idea if they've gone off to make a cup of tea or are still there?