Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 01/22/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MrB_West Ben West (@MrB_West) reported

    @santanderuk phoned your current account customer services and my partner assumed to be female when I use the term ‘partner’. It’s just frustrating having to explain that it’s actually a male when I call. You’re not the only bank, but it’s nearly 2022... sort it out!

  • brendankiwi brendan greally (@brendankiwi) reported

    @santanderuk covid seems to be an excuse not to offer customer service.. tried calling your customer service number several times this month- absolutely useless- 40 minutes waiting in a queue.. never been answered!

  • CorpseMuncher Mouse Muncher (@CorpseMuncher) reported

    @santanderuk Thanks you blocked my account, didn't contact me to say you were doing so, and now your customer services are closed for the bank holiday weekend and I can't access my money. Shoddy service

  • devvito93 Daniel 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇳🇬 (@devvito93) reported

    Yo @Nationwide sort you sh*t out. Me and millions of other Nationwide customers haven't gotten our salary yet because your system is down. Good thing my other jobs pay is on my @santanderuk. Fix up. #Nationwide #NationwideDown

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • velo_2004 velo (@velo_2004) reported

    @santanderuk online banking down?

  • AChamakh Alice 🌼 (@AChamakh) reported

    @santanderuk just went to pay my rent and the website on the landlords end said “Payment Error Unable to create rent payment - Payment Date 31 Dec 2021 is future of balances” yet £500 is now pending in my bank account. Will this have been taken or not?

  • bengomori 🦦Ben Gomori / G. Markus🦦 (@bengomori) reported

    @santanderuk still having problems in Chrome on my business account. Whenever I go to the access payees screen it just goes blank. I’m not accessing from a bookmark…

  • devvito93 Daniel 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇳🇬 (@devvito93) reported

    This is the exact reason why I put my main job's pay onto my @santanderuk and my side jobs pay onto my @Nationwide because this isn't the 1st or 2nd time I or millions are experiencing this same issue with Nationwide. Absolute joke. Sort it out !!! #Nationwide #NationwideDown

  • cmeksteen Charlotte Eksteen (@cmeksteen) reported

    Disappointed with customer service @santanderuk Wimbledon branch today. Refused to verify my identity documents even though I am a customer. @santanderukhelp