Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 03/16/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lucas_max315 Luke Thresh-Holloway (@lucas_max315) reported

    @santanderuk finding it impossible to get any kinda of mortgage advice from you. Phoned 3 different phone numbers and turns out you can't get mortgage appointment in store and it has to be all done online? It's a mortgage! Why on earth can I not interact with a human being???

  • alwiello Alex Lockhart 🍉 (@alwiello) reported

    @santanderuk ... why is your server always down. Literally every day this week I've not been able to access the app ... server times out/ not responding ...

  • windsurfing Chris Mortimer 🇺🇦 (@windsurfing) reported

    Hi @Airbnb_uk something up with you payment process with @santanderuk and/or @MastercardUK I get the payment verification in my Santander app but by that time your website has already said the payment has failed without showing the standard pop up. Worked fine with Visa CC.

  • codrowe simon rowe (@codrowe) reported

    @santanderuk usual shambles in the Doncaster branch. Huge queue of people needing the counter, only 2 staff there. At least 5 floor walkers asking if anyone not need the counter. Get behind the till and sort your poor service out numpties

  • meganmilsteadd Megan Milstead (@meganmilsteadd) reported

    How do I speak to someone at @santanderuk ? I’ve lost my bank details and can’t access my account. When I call, it says I need my details to speak to anyone. I cant go into a branch because they’re shut by the time I finish work

  • bongozetin Zetinbongo (@bongozetin) reported

    @santanderuk You support Drink Driving, you unfunny scum.

  • ed_gotham Edward Gotham (@ed_gotham) reported

    @Banico @BTC_Archive I had same issue w @santanderuk . Are you talking about Santander UK? I complained heartily and they told me I can lick their boot or take it to the ombudsman.

  • escmacrae Alasdair 🇫🇮🇸🇮 (@escmacrae) reported

    Just gonna have to take a deep breath, and let all that money leave my account, I can afford it but, it’s gonna hurt seeing it all leave at once, and @santanderuk better not block the payment like they did last time 😭

  • Simon_Richards8 Mr Richards 🟥 (@Simon_Richards8) reported

    I got to work today and immediately received a message about fraudulent activity on my account. Not the way I wanted to spend my PPA, but thanks to @santanderuk for being so quick to help me out. Bit shaken as they were trying to rob me of thousands.

  • L_89becks Leigh (@L_89becks) reported

    @santanderuk @RoyalMail absolute disgraceful service of posting a VERY important document to my elderly grandmother.