Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 12/05/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SnelsonVictoria Victoria Snelson (@SnelsonVictoria) reported

    @santanderuk account has been blocked due to supposed fraudulent activity which it wasn’t, it was myself trying to move money. Now locked out of app and account, unable to help in store due to no photo ID on me and hours spent on hold on the phone with a small baby at home

  • JojogogoXx124 Joanna (@JojogogoXx124) reported

    @santanderuk Is the mobile app down keeps saying oops not working try again reinstalled it and still the same?

  • PaulBratt paul (@PaulBratt) reported

    @santanderuk is the mobile app still down I can't log in

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    Just called number on back my @Santanderuk credit card & number doesn't work, Just about sums up #Santander, They are honestly worst bank ever, I had nothing but trouble with them from the beginning (Why I just shut down all my accounts & was calling to cancel my credit card)

  • jdaviescoates @jdaviescoates@social.coop on Mastodon (@jdaviescoates) reported

    👋 @santanderuk @santanderukhelp please fix your online and app banking so that it's possible for me to copy/ paste my secure passwords etc saved in my password manager. The current system doesn't nothing at all to improve security but makes the user experience REALLY bad #fail

  • sherriboo88 sherrilea christie (@sherriboo88) reported

    @santanderuk hey I am having issues with the app. Its updated but just get an "oops something went wrong" error message when I try and log in

  • James2022R JR (@James2022R) reported

    @santander_resp @santanderukhelp They have failed to assist for months now. Excluded me from discussions and progress of an attempted fraud on my account, and closed the complaint without including me. Your n house counsel has not responded to my direct letters, so must support @santanderuk collusion in fraud

  • lesley_kiel Lesley Kiel (@lesley_kiel) reported

    @santanderuk My app is still not working

  • KarolienVorm Karolien v d Vorm (@KarolienVorm) reported

    @santanderuk scum block my account!!!

  • Johngre80379226 John gregory (@Johngre80379226) reported

    @santanderuk Looks like it down again