Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 01/13/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • carolinekay306 Caroline Kay (@carolinekay306) reported

    @santanderuk Any ideas why my app hasn’t worked all day …… and yes I did update then tried the fix all method switch off and on again …..help me please !!!!!

  • STS_Trainers Mr.Icon 🌐🥇 (@STS_Trainers) reported

    @gurgavin @santanderuk Your banning crypto payments? Maybe block SEC approved scams lol

  • sytaylor Simon Taylor (@sytaylor) reported

    @BanklessHQ @santanderuk But until fraud rates come down, Banks will use the only tools they have like limits. Think of it like the Fed and interest rates. It's a blunt instrument but it's the only one they have

  • JamieWa45182290 Jamie (@JamieWa45182290) reported

    @CKablooie @firstdirect @santanderuk santander are ****. app works like it was made by a GCSE IT class.

  • janat34 Jan Colley#Reform#Rejoin#FBPE (@janat34) reported

    @santanderuk You have massively complicated my life. Denied me access to my account for no understandable reason. Finally sent me new security details but for business and not personal account. Customer assistant said ‘amateur mistake’ but just use business app. But this does not

  • sytaylor Simon Taylor (@sytaylor) reported

    @BanklessHQ @santanderuk No They have a massive fraud loss problem. And so do their customers. Banks are rational actors and would allow transactions if it made them money. Crypto has a MASSIVE fraud problem nobody wants to talk about.

  • HephyPool Hephaestus Stake Pool (Ticker: HEPHY) (@HephyPool) reported

    @conraddit @santanderuk Santander once blocked my access to my own savings “to protect me from scams”, cut me off customer services the minute it turned 9pm mid-resolution, then blocked me again a few months later. Closed the account, no questions asked. Entered crypto, never looked back. That was 2018.

  • arnab621 Arnab Dutta (@arnab621) reported

    @santanderuk I've been waiting for more than a month to hear back on my credit card application. I've called customer support almost 10 times but no luck. I have proof of royal mail delivering requested id documents more than 10 working days ago. Pls help.

  • sytaylor Simon Taylor (@sytaylor) reported

    @BanklessHQ @santanderuk The question is how do we help users who are being scammed. Some good things happening in wallets and CeFi exchanges. But it's not connected to Banks. That's a fixable problem

  • Peter_6_5 Peter (@Peter_6_5) reported

    @santanderuk Santana UK is a SCAM! They limit payments or even stop them for no reason, if you want to send your own money to a crypto exchange. #bitcoin will fix it.