Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 02/18/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • langleyronald7 Rlszer (@langleyronald7) reported

    @santanderuk this is the most appropriate quote I've seen, based on yesterdays poor system 'glitch/upgrade' - "This is unforgivable. I work in IT, I know about systems, I know about backups and upgrades. To have this happen, I would get the sack if it happened in my job."

  • p2pfreedom node69 (@p2pfreedom) reported

    @imcalledsara @santanderuk bitcoin is never down

  • mollymini Judith Crossley (@mollymini) reported

    @santanderuk why is my banking app still not working?

  • SimmySinclair Sinclair (@SimmySinclair) reported

    @santanderuk trying to use the online chat service to make a complaint about my experiences yesterday as your phones lines are all busy. But there is no way to complain online 🙄

  • checkhook88 Chris O'Connor (@checkhook88) reported

    @santanderuk Still not working, won't let me send money

  • HasanAshraf6 Hasan Ashraf (@HasanAshraf6) reported

    @santanderukhelp My daughter is trying to open Essentials Current Account for the last two weeks (application reference number 20553465). Can someone at @santanderuk urgently help as we have to transfer funds from overseas. L

  • HasanAshraf6 Hasan Ashraf (@HasanAshraf6) reported

    @santanderukhelp my daughter is trying to open Essentials Current Account for last two weeks (application reference number OLA20553465). @santanderuk is not helping and she is now out of pocket and I am not able to transfer funds. Please help.

  • GMWritesHorror 𝕲.𝕸. 𝕲𝖗𝖎𝖋𝖋𝖎𝖓 (@GMWritesHorror) reported

    @santanderuk No it's not. It is down again.

  • JoHartley3 Jo Hartley 🍓 (@JoHartley3) reported

    @santanderuk @santanderuk you’ve said all is back to normal but I still cannot access the app!

  • morgan57631100 morgan (@morgan57631100) reported

    @sdf1981 @santanderuk Try now it’s letting me log in now