Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 11/19/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hawksy_1 Adam (@hawksy_1) reported

    @MorganBroadcast @santanderuk They have to prove that you were GROSSLY negligent. From my experience, the ombudsman will side with you. Recommend reading about similar cases on their website.

  • TorquayBell Dennis Bell (@TorquayBell) reported

    @philipwhiuk @charlesarthur @santanderuk And to be fair to Santander, I guess you could argue that if biometrics breached you can run round doing high value ApplePay transactions anyway. PIN is almost moot except access to ATMs

  • comebackpaddy Jo Riley (@comebackpaddy) reported

    @MorganBroadcast God this is **** - I’m so sorry you’ve had all this stress. Nothing reassuring about anybody’s behaviour here @santanderuk @VirginActiveUK

  • RhubanGwynCymru WhiteRibbonCymru (@RhubanGwynCymru) reported

    @MorganBroadcast @santanderuk Makes me think whether to cancel my @santanderuk accounts, their security is **** and obviously their fraud team are clueless. Poor service.

  • tsherlock_nosh NoSh*tSherlock (@tsherlock_nosh) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This must be painful. However the police must have issued a report that should state your locker was broken into and things stolen. you should be able to submit this report to Santander for them to return all of your lost money. Report them to the Omundsbund if they don’t

  • nic_i9876 N.I.C (@nic_i9876) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Did you have face recognition switched on for your banking app too? If so and they had a way of getting through this, perhaps a pic of you? They could then access your banking app, get your pin from within that, and receive any calls they need to change your banking details

  • staceyemmariley Stacey Riley (@staceyemmariley) reported

    @MorganBroadcast This is awful. I’m looking for a new bank account but won’t be considering @santanderuk

  • theeglove 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Glove | falkonhoof.crypto (@theeglove) reported

    @MorganBroadcast @santanderuk have been like this for years. i had my card skimmed. they said the pin was used. when i looked to see where it was used it was on the opposite side of the island i was on. I tried to make them see sense. no joy. down a G and they had no interest in helping.

  • OdonnellEleanor eleanor odonnell (@OdonnellEleanor) reported

    @Grassmonster3 @VirginActiveUK @santanderuk Terrible to think that virginactivrUK gyms have not vetted their workers even when clearly it was not an opportunist but someone with access to lockers. In my opinion the whole thing was an inside job.

  • Jw_dc2 James (@Jw_dc2) reported

    I have just joined @santanderuk about a week ago. New job, "big" salary. My next pay onwards will be going there and savings account being opened was plan. However, after reading the thread on @MorganBroadcast page. I think I'm gonna just stick with Halifax. As **** as they are