Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tessa
(@missiemaisie) reported
@MorganBroadcast This is awful for you, I cannot believe @santanderuk and @VirginActiveUK have acted solely in their own interest with zero regard for you. I hope your twitter presence and responses help in getting justice. I was recently scammed at a cashpoint. 1/2
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Faye
(@EdwardsWoolie) reported
@santanderuk Yeah your great at virtue signalling but not much use when it comes to customer care or fraud issues? #santander
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TLH
(@tonih1871) reported
@MorganBroadcast This is disgusting! I really hope you get this resolved and @santanderuk you should be ashamed. I’ve just found out that you can access my pin details on my banking app too, this is negligent and ridiculous on their part!
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Erin Shirley
(@Erinshirley) reported
@MorganBroadcast Oh wow this is awful sorry you're going through this. @VirginActiveUK & @santanderuk should be ashamed.
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Julie McDonald
(@JulieMcCHS) reported
@MorganBroadcast OMG this is terrible and @santanderuk have made the situation so much worse by trying to contact you on your stolen phone. Try the ombudsman. Good luck
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Lucas Holt
(@laffer1) reported
@mazzzdaaa @MorganBroadcast @santanderuk If I had them, I'd be leaving pronto. They clearly won't help you if something goes wrong.
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FlowerySarah
(@FlowerySarah) reported
@MorganBroadcast @santanderuk @VirginActiveUK That's just awful Tim.
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Tina Walsh
(@tmw1000) reported
@MorganBroadcast Always been a bit nervous about banking with @santanderuk, had a few problems with them, including cashier insisting it took 45 days to clear a cheque (manager had to whisper in their ear that it was '4 to 5'), think it's time to look elsewhere. Hope you get your money back.
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Hallelujah Anasuya
(@AnasuyaIam) reported
@MorganBroadcast @santanderuk This is the most awful case of a really ******, horrific & negligent bank, bank customer service and bank security. My Lord! May you be served justice with the return of YOUR money and identity! 🙏🏽
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e̶v̸e̸r̵y̶t̴h̶i̶n̸g̶'̶s̵ ̸f̸i̶n̶e̴
(@xinit0) reported
@MorganBroadcast @JackRhysider Curious if the @santanderuk Twitter account showed up to drop the old "hey there, we'd really like to help out -- just drop us a DM!" line in the replies