Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (20%)
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Website (14%)
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Transactions (6%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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katrina leer
(@KatrinaLeer) reported
@santanderuk Nope still not working! 😡
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Chas Cowell
(@ChasCowell) reported
@santanderuk absolutely disgraceful and disgusting customer service (Newtownards) 2 months for an appointment for my grandson to open his own bank account 🤬🤬🤬 Well you not gaining a customer but losing two long standing Abbey customers and a potential new customer disgraceful
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Professor Carolyn Mair PhD CPsychol
(@Carolyn_UK) reported
Experiencing appalling service @santanderuk repeatedly without resolution. Super stressful and frustrating to be wasting an inordinate amount of time for no good reason.
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Adrian J
(@Adrian_J_S) reported
@chickenruby @santanderuk Mine wasn’t a scam but over paid my gas & electric account by £4600 by mistake. Took 3 weeks to get it back and the bank didn’t want to help nor did the energy company until threatened with legal action
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Basilius Kevin .V🌈
(@BK3vin) reported
@ZoeBarnard11 @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..
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Amy c:
(@AmySlingerx) reported
Absolutely sick of @santanderuk & their rude staff who pick and chose what policies they do and don’t want to follow, who’s staff on app actively block notifications when they’ve decided a “resolution” has been reached because they don’t want to deal with any errors they’ve made
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Hunted in the Peaks
(@peaksGO) reported
@santanderuk Absolutley shocking service. Do not use this bank.
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Ian Middleton 🇺🇦 🍃💚🍃
(@IanMiddletonX) reported
More banking shenanigans this time with @santanderuk who have a daily online transfer limit but block payments before you get anywhere near it. Then after verifying everything with them they continue to block payments & even their own staff can't action the transfer! Ludicrous!
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Holly Barradell (She/Her)
(@hollybarradell) reported
.@santanderuk afternoon! What ID or information do I need to take into branch to be able to reset/regain access to my online banking? I need to see our annual mortgage statement. Many thanks!
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Jen B
(@jen_35) reported
@santanderuk anyone else having problems with the app today? #banking #Santander