Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 03/26/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TAOSOLUKE Luke (@TAOSOLUKE) reported

    Who’s a good bank to go with because @santanderuk have the worst online service you could ever deal with bro…

  • shonafran shona (@shonafran) reported

    horrific customer service from @santanderuk yet again 🙃

  • philipgadams Philip Adams (@philipgadams) reported

    @santanderuk you can close all my accounts. Making arrangements to sell all the shares I have in you too. Hopeless service. Should never have left First Direct

  • drgeorgereed Dr Georgina Reed (@drgeorgereed) reported

    @santanderuk arrived at the Plympton branch for my appointment to open a new account for my 10 month old to find it is temporarily closed. Please can you help me rearrange an appointment for Plymouth tomorrow?

  • gavinspringett Lord Gavin Springett 💙 (@gavinspringett) reported

    Lucy at the @santanderuk call centre is an absolute legend great customer service

  • Shoshannalouis Shosh (@Shoshannalouis) reported

    @santanderuk please help me! I need my bank statement endorsed with a stamp in branch. Theres no information online about how to do this and the automated service won't help me.

  • bridyid5 Chris 🎵he’s our number 2️⃣3️⃣🎵 (@bridyid5) reported

    @santanderuk Over an hour on the phone, being passed from department to department for nothing. Not one member of staff could help. So thank you for 10+ years, but I’ll be taking my banking elsewhere now. Today was a joke.

  • Gains_Malone Paul (@Gains_Malone) reported

    @santanderuk Hi guys. I'm in the process of buying a property in Spain. If i were to buy this in cash with the help of friends, is it possible to then remortgage the property with Santander to pay them back? (I don't have time to get a mortgage myself)

  • AChamakh Alice 🌼 (@AChamakh) reported

    @santanderuk need to get onto my mobile banking- how long is the app going to be down for?!

  • BorrisWoodcock borris woodcock (@BorrisWoodcock) reported

    @santanderuk I’ve just been on hold for 2 hours to get my card unblocked, I get put through to fraud team and get left on hold for another 20 ******* minutes just for the call to get ended, this is the second time it’s happened your customer service is a ******* shambles