Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Black
(@Colin_Black) reported
@santanderuk Hi, trying to access a relatively unused account. I have all the information, however your 'send OTP' facility isn't working (App or Web) thoughts?
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Woopdiddywoop
(@returns24612) reported
@santanderuk Found a card in the street. Tried to let Santander know to inform customer... Impossible to get through the automated system... And they scan your phone number for your personal acc.. Not even related. Banking made difficult
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Paul Sapsford
(@PaulSapsford1) reported
@santanderuk Hi we have a problem setting back up our online banking after having to delete app after a security scare . We have the new passwords but an old mobile is registered which we can’t remember , what number can we ring for help ?
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Katherine Thacker
(@Katherine__x) reported
@santanderuk the waiting time to speak to someone on the phone is awful. Absolutely awful, you push everyone todo everything online - how are your wait times this bad.
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Woopdiddywoop
(@returns24612) reported
@santanderuk Found a card in the street. Tried to let Santander know to inform customer... Impossible to get through the automated system... And they scan your phone number for your personal acc.. Not even related. Banking made difficult.
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RA
(@CryptosRenegade) reported
Was on hold with @santanderuk for over 40 mins getting transferred from department to department. Very poor customer service
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SidcupGal
(@SidcupGal) reported
Good to see customer service from @santanderuk is so good (sarcasm). Still no reply.
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Thanh Bang
(@ThanhBa09852553) reported
@santanderuk your online quick money transfer is not working whilst trying to transfer to my @AskNationwide ISA account, could you sort this out ASAP
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uwantfries
(@uwantfries) reported
@santanderuk Is something fundamentally broken right now. No access to app or website and no-one answering the phones?
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JohnBoyle
(@ErichtJohn) reported
@santanderuk locked out of account (for no good reason) whilst making critical transaction. 45 mins of 'I'm very sorry to keep you waiting...' Need to leave to make daily call with parents. Dreadful service - will be filing a complaint. Critical transaction has failed.