Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 01/11/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tomwoods93 Tom Woods (@tomwoods93) reported

    @santanderuk any chance on an update on when bank transfers will be back up working?

  • BIGSTUFF8989 BIG STUFF (@BIGSTUFF8989) reported

    @santanderuk At least with blockchains you don’t have this silly issue #BTC #Ethereum only way forward everyone needs to leave banks and buy crypto and nfts safer holding and better returns FACTS

  • 77_LoveCricket Cricket Lover (@77_LoveCricket) reported

    @santanderuk & @santanderukhelp, are you having issues with Faster Payments today? I’ve transferred funds from my Santander account to another UK bank account and funds are not appearing! #fasterpaymentsdown

  • BIGSTUFF8989 BIG STUFF (@BIGSTUFF8989) reported

    @santanderuk Why is this bank so **** always has issues always updating and crashing and most of the time some bollox like this

  • rachaelhoss83 Rachael (@rachaelhoss83) reported

    @santanderuk is there a problem with the banking app?

  • TinyYoongu Amy ⁷ (@TinyYoongu) reported

    @santanderuk no help available for my money that’s literally disappeared into thin air? Can’t get anyone on the phone or online? No answers as to where my money is. Once my money is found I will be leaving the bank always been terrible!!!!

  • StaceyjaynSs stace (@StaceyjaynSs) reported

    @santanderuk when will your issues with faster payments be fixed??

  • Gareth_Hole Gav Bono Hole (@Gareth_Hole) reported

    @santanderuk So are we getting compensation for this? I need to pay for bills and can’t because of your service.

  • Oguemisu Oguemisu (@Oguemisu) reported

    @LauzSienna @santanderuk Their chat is not working, calls not answered, what a disaster! My account is going in overdraft where the money has been sent.

  • sky_in_uk Dawei (@sky_in_uk) reported

    @santanderuk When I called you, it says you are experiencing technical issues and the call was cut. I sent the money from my Santander account to my other account for a payment today, 2 hours ago, still waiting it to arrive on my other account. Will I get compensation if I missed the payment?