Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 03/03/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • shrnfraser sharon (@shrnfraser) reported

    @santanderuk help me out guys. Ever time I call you answer and hang up. I need to speak to someone please.

  • _AngelLady_ Gail 🇺🇦 (@_AngelLady_) reported

    @GrumpyUK @santanderuk You can forward it to 7726 which is a free service from your provider to try & take down these scammers Mike.

  • liamdbergin Liam Bergin thriving with a Glioblastoma (@liamdbergin) reported

    @KieranMaguire @santanderuk Given up with them on the phone, I can only assume they're down to 1 person working from home in Stafford,the chat feature works better on the app. But Friday had to actually go in the branch In Macclesfield, who are always brilliant. I

  • philvickerytv Phil Vickery (@philvickerytv) reported

    Have to say absolute shocking customer service! … 3 days nearly 3 hours .. 6 mile round trip to clear a problem .. @santanderuk @santanderukhelp

  • Ruth10629123 Ruth (@Ruth10629123) reported

    @santanderuk Your on line banking has been down all day just when I need to make a payment. Rubbish!!!

  • FayeARooney Faye Haddon (Taylor's Version) (@FayeARooney) reported

    Absolutely love it when @santanderuk accuse me of fraud not even a week after they deleted all of my log in information for online banking 🖕🏻🖕🏻🖕🏻

  • enpointedanceuk enpointedancesupplies (@enpointedanceuk) reported

    @santanderuk anyone else help please This is now urgent I have 1.5 hours to collect my breathing medicines for the week I was promised Monday last week and yesterday money would be released. This is now urgent and life threatening you are preventing me from breathing medication

  • KieranMaguire Kieran Maguire (@KieranMaguire) reported

    Today’s guess the magic number is ‘How many minutes will it take the @santanderuk help desk answer a call? Currently at 54 minutes and counting.

  • michael_tarling Michael T 🔶#FBPE (@michael_tarling) reported

    @santanderuk £500 taken fraudulently from my 13 yo son's account, 70minutes on hold, no answer. Shocking customer service. For years we've had accounts with them. Probably switching next week.

  • Deeppurplecat Lady Elanor #saveNeighbours🙏🐈‍⬛🌻🌿 (@Deeppurplecat) reported

    I know why there is so much bank fraud. Simple. Banks make it impossible for you to report it @santanderuk If you could report it 'immediately' as they ask you to. they could stop it.