Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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SENO
(@IgorKhymky) reported
You haven't sent me a master card @santanderuk Messaging was abolished, Chat is of no help. My card will expire in 7 days.
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Caelyn
(@CaelynEllis) reported
Currently at in my local @santanderuk branch getting a block removed from my account that I've been told was placed because my voice didn't match my name when I called up about something. This is massively transphobic and I will be making a formal complaint.
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Bieg Bhagani
(@BhaganiBieg) reported
@santanderuk My elderly mums card gets stolen and used to make 2x transactions for £1000 each. Santander makes NO attempt to call after making a claim. 2 weeks now passed and Service has been shocking!! On hold for 30mins and no help!! What poor customer service and care!! 😡😡😡
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Jo
(@bibarianphd) reported
You know, abled people haven't got a clue how much energy it takes to 'just pop in' to somewhere. Banks, specifically, need to be more accessible. @santanderuk curious re: your thoughts on disability access. Why can't I just send a file remotely?
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WORLDWIDE 🌎 PLUG🔌
(@olub2k) reported
@3333Boost @santanderuk Damn hope it get sorted soon bro I don’t **** with any banks again
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harry
(@harry89160437) reported
@santanderuk because of how slow you are we are going miss our deadline for our transaction. Over the months which have gone by (over 3), you have seemed to be very hard work and not bothered by it at all. You already acknowledged ur fault on some delays but still make excuses
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Eddy Tourbillion
(@EddyTourbillion) reported
@santanderuk I have been trying for 1 day now to get through. Being on hold for about 30mins then giving up on through out the day. I have no access online banking. Can someone help please? @santanderukhelp
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kaz AFC
(@afc_kaz) reported
@santanderuk your internet bank is absolutely awful. I can’t change my address and tried to speak with your team on the phone and they can’t help either. RUBBISH SERVICE
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
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Soluna Knight
(@SOLUNA_KNIGHT) reported
@santanderuk I am having issues with logging into the app still. The app says my phone has been rooted but I have never downloaded anything or done anything to tamper with the security of my phone so I do not know why this is saying this 🙃🙃🙃