Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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chris byrne
(@byrnechris86) reported
@santanderuk have you given up working on mortgages?
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beetee
(@kavango32) reported
@santanderuk Trying to change my email address to receive statements, but I get the message "The contact already exists. PS_0785" and then still get emails to my old address! How do I fix this?
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M 💙
(@22qmum) reported
@ciarale01 @santanderuk I hope they do the right thing and give you your money back @MartinSLewis any further help or advice appreciated on this online fraud that many are being tricked by ?!
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Lesley Batchelor-Holmes
(@lesleyholmes415) reported
@ciarale01 @santanderuk @santanderukhelp That is awful! I hope your bank resolves it shortly. What an absolute nightmare!
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Alec
(@AlecRGMills) reported
@santanderuk i’d like to report an issue with one of your ATMs. Leatherhead branch closed on weekend. That’s fine, I’ll use the ATM outside to deposit a cheque. Option to deposit a cheque greyed out with no explanation.
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Tara Jepson
(@jepson_tara) reported
@ciarale01 @santanderuk will hopefully be open to support customers in person from Monday when lockdown ends?
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Lance Fogan
(@lance_fogan) reported
@ciarale01 @santanderuk I to am very sorry hear this, Ciara. I hope @santanderuk will resolve this issue and refund the money that was taken from your account.
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Will Broadfoot
(@Will_Broadfoot) reported
Despite having 70% deposit and 35 years of proven banking with them @santanderuk have refused a VERY modest mortgage. Apparently I shouldn’t have taken out a bounce-back loan. All those ads on tv about wanting to help? Just lies. #GoodbyeSantander @MartinSLewis @MoneySavingExp
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Ian Farrow
(@ifarrow) reported
@santanderuk please help. You have sent a dormant account notice to my deceased father. The account is due to close on 14th September. My mother is very old and unable to provide details of the account. Your automated phone line needs this information.
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Jo Benjamin
(@benjitweets86) reported
@santanderuk @santanderukhelp I spoke to your mortgage department about some correspondence sent by my conveyancer a week ago and they said they are currently dealing with correspondence from 24th June. This kind of delay doesn’t exactly say “valued customer”.