Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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ECF.Buzz
(@makeyoubillions) reported
Is @santanderuk the worst bank in the world . Yes Carl their idiot from Liverpool on 01908343925 is either a scam or dumb as ****. Letter from @santanderuk claiming I had applied for Credit arrived. No answer from help line never applied to them and don’t have account with them.
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jane urwin
(@curlyjanes) reported
@santanderuk a long wait to report a fraudulent transaction but great customer service when it arrived.
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Stephen Kerr
(@TheRunningDon) reported
I remain confused as to why a human being working for @santanderuk @santanderukhelp has no wish to engage in a person to person conversation. It would be lovely to hear from ‘a real person’ as soon as one can be persuaded to pick up the phone. With all good wishes. Thanks 🙏🏻
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Lisa Jayne Thompson
(@lisajthompson18) reported
Hey @santanderuk it feels ludicrous that I can't download a current balance/statement from online banking of a help to buy ISA, when it's something I may need as part of the core house buying process. Especially when you are spending tonnes advertising your the bank to do it with
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Andrew
(@Bigglesdaf) reported
@santanderuk @santanderukhelp what is wrong with the website? I’m constantly getting logged out when I try to do anything! When will you fix the app to allow standing order amendments??
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l u c y
(@asdfghjkLUCY_) reported
@santanderuk I've got a savings account but can't find my account number or sort code on my online banking - can you help with where I can find this
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Stephen Kerr
(@TheRunningDon) reported
Hello again @santanderuk @santanderukhelp Thank you for your email on the mishandling of my complaint, in lieu of the promised (but as yet unmaterialised) phone call. Sadly, it offers no resolution and completely misunderstands the issue 1/2
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Donna Thompson
(@do2day) reported
@AskVirginMoney @santanderuk @AskVirginMoney shocker no call back and still not working….
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Nicola Gibson
(@nicgib90210) reported
@santanderuk the level of service I am receiving from you is horrendous! All I want is a new card and it’s taken 2 weeks and you can’t even manage that
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MD
(@MD35165608) reported
@AnthonyRoseSnr1 @santanderuk They will need much more than a refresher training! Santander UK customer service is dysfunctional as is their fraud department refusing to take action in my fraud case