Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 03/01/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @Dave__Stewart @santanderuk Where u hearing this garbage coz no1 I know can access ****?

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @KerryFarquhar2 @santanderuk Yeah we tried that as well we unfortunately live month to month nowadays due to cost of living so was partners wages going in? Can't even transfer to my acc it's beyond shocking seriously?Every customer shud b compensated?

  • StefaniaDaLondr ducatista (@StefaniaDaLondr) reported

    @featherfusions @racheld21464680 @santanderuk It will have. It’s just the online that is down but the actually banking is working

  • BergkampBoy Arsenal top boy (@BergkampBoy) reported

    @Martin37744239 @santanderuk It’s ozil mate he was meant to be watching the computers it went down

  • jord_canner Jordan Canner (@jord_canner) reported

    @santanderuk I’m waiting for money to be transferred into my account!! I hate satander, why do we bank with you?! Always issues!!!

  • Use0fWeap0ns (((Use Of Weapons))) (@Use0fWeap0ns) reported

    On behalf of all your customers I'd just like to say **** You to @santanderuk @santanderukhelp

  • sarahgibson20 sarah shephard (@sarahgibson20) reported

    @my_soul_is_blue @santanderuk It awful i had people tutting then had to do the walk of shame. Iv got no packlunch stuff for kids praying it sorted in morning. Lesson learnt always carry cash 😭

  • StefaniaDaLondr ducatista (@StefaniaDaLondr) reported

    @racheld21464680 @santanderuk Yes there’s an outage. If you go on the website version it says system problems

  • snattie123 Natalie Davies (@snattie123) reported

    @santanderuk It says on your website card payments are still working but I'm struggling to make an online payment

  • BryanB_LFC Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported

    Oi @santanderuk sort your website out!!!!