Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 12/04/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RachFerguso Rach (@RachFerguso) reported

    I'd like to publicly thank William from @santanderuk complaints department who quickly, professionally and charmingly sorted out an error that was made, a complete gentleman. I feel like I'm 'in' monopoly! #bankerrorinyourfavour

  • Neeshieboo Neesha Taneja (@Neeshieboo) reported

    @santanderuk been on hold for a total of four hours today as we need correct an admin error made your side. As of next week we will be homeless unless this gets sorted HELP!!

  • LaurenTMUK Lxxzus ▽ (@LaurenTMUK) reported

    @santanderuk @santanderukhelp can you please sort out your technical issues! 😣

  • Outsiderscultu1 The Outsiders (@Outsiderscultu1) reported

    Never bank with @santanderuk. The worse company I have every experienced. Payed research supplier in Saudi who always works for me they have frozen my account can't access any of my personal money for a disabled person this is a nightmare. Never bank with Santander

  • kxngvxctxr Sadza Connoisseur (@kxngvxctxr) reported

    I swear @santanderuk need to fix their business banking statement, who the hell has Credits on the right?kmt

  • DontSignUp5 Ratiohead (@DontSignUp5) reported

    @LozzaFox @santanderuk @santanderukhelp Their current policy is to turn down mortgage applications from people who have received government support in the last 3 months. Even people that bank with them – as I found out.

  • The_Brown_Shoe David Merrilees (@The_Brown_Shoe) reported

    @santanderukhelp @santanderuk I resent being denied access to my own money, being called repeatedly by a robot hours too late then being asked to identify myself.

  • bryanwilson57 Bryan Wilson (@bryanwilson57) reported

    @santanderuk I am complaining currently about your abysmal service. Your Complaints Department are utterly hopeless. SANTANDER THE STRESSFUL BANK.

  • hairyj1000 James Herbert (@hairyj1000) reported

    @santanderuk is your Chat With Us service down?

  • JoshLargent ____________________ (@JoshLargent) reported

    @santanderuk your automated phone service is complete shite, why don't you employ some people to answer the phones you bag of **** of a bank