Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 02/18/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CutlerTanhurst Suziesuze (@CutlerTanhurst) reported

    @santanderuk is the mobile banking app ok? I can’t seem to log in? Thanks.

  • kayleee_x Kayleigh🦄 (@kayleee_x) reported

    @DiStefano1410 @jen_35 @santanderuk not working for me either x

  • hollybarradell Holly Barradell (She/Her) (@hollybarradell) reported

    .@santanderuk afternoon! What ID or information do I need to take into branch to be able to reset/regain access to my online banking? I need to see our annual mortgage statement. Many thanks!

  • Music_Kitts 🖤🎧Music Kitten🎵♥️ (@Music_Kitts) reported

    @GibFearon @santanderuk I’ve managed to log in straight away Paul….

  • DNorowzian Darius Norowzian (@DNorowzian) reported

    @santanderuk You have blocked me out of my account with no ability to access my money for 3 weeks. This is not just unacceptable, your actions have cost me substantial fines due to lack of access to my money. Is this how you treat all your customers, or just me?

  • quandram James Longman (@quandram) reported

    @jen_35 @santanderuk yep, app was ok for a bit but can't do anything on website

  • BK3vin Basilius Kevin .V🌈 (@BK3vin) reported

    @TwitTwoToo @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • danindidsbury Dan Bonsall (@danindidsbury) reported

    @santanderuk have lost £80,000 that a business attempted to transfer to my business on Friday. For 4 days the money remains lost in the banking system. Neither Santander nor the the sending bank (Royal Bank of Scotland) can locate the money or explain the problem.

  • peaksGO Hunted in the Peaks (@peaksGO) reported

    @santanderuk Absolutley shocking service. Do not use this bank.

  • James2022R JR (@James2022R) reported

    @bancosantander Tips for @santanderuk to identify and prevent fraud - don't state that the Fraud Act definition of fraud is wrong because @santanderuk wants to support fraud and not act to prevent it