Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 09/18/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Santander outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Transactions
United KingdomNewcastle upon Tyne Login
United KingdomNewcastle upon Tyne Login
United KingdomSpennymoor Mobile App
United KingdomGateshead Transactions
United KingdomHartlepool Transactions

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BramleyTweets Dr Ryan Bramley 🐻 (@BramleyTweets) reported

    @MorganBroadcast Farrrrrrk. I'm so sorry Charlotte. This is ******* awful. Shame on @santanderuk ans @VirginActiveUK. "Negligent" is too kind a word.

  • GleannIucha nicola (@GleannIucha) reported

    @MorganBroadcast @NeilMackay78 @santanderuk Charlotte, sorry you are suffering in this manner. This gives me horrors; so many synergies with own fears expressed to Santander in past over security & customer service Your’s worst case of all what ifs coming together - proving IS possible Your thread a public service

  • MrWylis Mr Wylis: gnostic atheist, pro-vax, LGBTQIA+ (@MrWylis) reported

    @MorganBroadcast @santanderuk @VirginActiveUK The bank should be speaking to the police and the fact that other people suffered in the same way as you means there's some kind of sophisticated criminal enterprise, and obviously you've not given your PIN out. I can't imagine how **** this must feel.

  • JohnLatchford John Latchford (@JohnLatchford) reported

    @MorganBroadcast Yet again a bank @santanderuk proves itself incapable of the simplest of tasks - like ringing the correct number when you have had your phone stolen. Why do they get away with the pathetic level of service.

  • go9259 Go9259 (@go9259) reported

    @bethanyrutter @santanderuk Think Amex on their website so let you see your PIN

  • sarahjebner Sarah Ebner (@sarahjebner) reported

    @MorganBroadcast So sorry to hear about this - terrible for it to happen, but the reactions of @santanderuk & @VirginActiveUK must have made a difficult situation so much worse.

  • MMcaughtrie mike mcaughtrie (@MMcaughtrie) reported

    @santanderuk sort out @MorganBroadcast issue and your customer service while you're at it. She's lost her savings through no fault of her own. Easier to blame victim than take action. @VirginActiveUK you bear responsibility too

  • AyresElizabeth Elizabeth Ayres (@AyresElizabeth) reported

    @MorganBroadcast Horrendous, I sincerely hope @Santanderuk support you and fast! I have online banking with them too, and will be watching your story closely as I'm appalled at their response so far.

  • ellamanahmou #IStandWithJeremy #Starmer out (@ellamanahmou) reported

    @MorganBroadcast @NeilMackay78 @santanderuk Cannot imagine the stress and worry it's caused you, mine felt horrendous tho it only lasted 2/3 days til sorted. It was only dealt with by Cus service in my local branch...blase did'nt even come into it!! Stay safe.

  • Johnboy_Cook Complexicated Cookie @Abominable Snowmen BFI (@Johnboy_Cook) reported

    @lunglock @santanderuk That’s really disturbing and interesting, On the PIN issue, I’m pretty sure the Santander App will show / remind you of PINs once you’ve logged in. The bigger issue here is how they got around the facial recognition/passcode to access the app. Virgin Active could be liable…