Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 01/27/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • UK999ers Abby Jan DHARAMSEY (@UK999ers) reported

    @TfL You wanted the location of #SantanderBike last night but it is still lying (No 17519) in our block. Few countries are advertising for these bikes. Maybe @SadiqKhan's siblings will find out how much they pay, and export them! @santanderuk

  • beaubeau888 BeauB (@beaubeau888) reported

    @santanderuk Is your website still kaput? Trying to apply for a loan and after inputting all the info required I always get '[Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null'. VERY annoying.

  • la_tarrant MCFC Tarrant (@la_tarrant) reported

    @santanderuk shocking service

  • fletchs_tweets F L E T C H (@fletchs_tweets) reported

    I’m despairing with @santanderuk 😩got a CC 5 weeks ago, it’s automatically got a block on, spent 5 hours on the phone Monday, been to branch twice, block still on...

  • HarryC19_20 Harry Esa 🥃 💙NHS (@HarryC19_20) reported

    @MartinTheTopRed @santanderuk Awful Martin sorry to hear , best of luck to her getting some result 🤞🏼

  • ZohaAbrar Zoha Abrar (@ZohaAbrar) reported

    @Abrarbwp @santanderuk @santanderukhelp This is disgusting. This bank do not even provide back your own money which one earns with a very hard work. Their customer service is not just poor its pathetic.

  • fartndart1 Daniel🇬🇧 (@fartndart1) reported

    @santanderuk Hi, still having issues this morning, not able to access app or Online banking through laptop, on app it shows “ Oopps something went wrong try again” I have tried deleting app but no difference.

  • WorldWideWayman Worldwide Wayperson (@WorldWideWayman) reported

    @santanderuk You've been emailing & writing about a minor issue that I believe you have caused on one of my accounts. Because you no longer seem to allow your customers to respond to your emails I have no way to do so. I will not call you for security reasons. So we're stuck!

  • Carleamarie6 Carlea marie (@Carleamarie6) reported

    @JWozniak16 @santanderuk Don’t panic, I had same issue but with the help of Hackerreedex on WhatsApp, I got my issue resolved. Message him on WhatsApp for help ±1 (707) 706-3578

  • Joe_Edwards_26 Joe Edwards (@Joe_Edwards_26) reported

    @santanderuk ......trying to open an account with you but unable to get through on the phone and don't get a response on the live Web chat. It's like you don't want a new customer?