Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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nicola
(@GleannIucha) reported
@santanderuk would be best to remember that unless you’re loaning us something - it’s our money not yours Complaint service disgraceful - pity the fantastic branch staff whose hands are tied
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𝐒𝐡𝐚𝐳✨
(@nikralzahs) reported
Also there seems to be some money coming out of my account as 'Leicester City' but it's from Google Pay. Over a hundred quid over numerous transactions. I'm confused af. It's not council tax or football. @santanderuk hi, help.
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Frank Ross
(@FrankRoss06) reported
Now been holding over 30 minutes to speak to someone @santanderuk customer services but they are all busy. Perhaps time to improve their service or hire more staff.
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transformation peopl
(@4be0f8aaeefe4e1) reported
@santanderuk @santanderukhelp #Santander unbelievably bad customer service and you do nothing.
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Nicholas Gladstone
(@NicholasGladst1) reported
@ThezzaNicholson @santanderuk @SkyHelpTeam Natwest mobile banking sorted this but as ever Santander are playing catch-up!! Do you not communicate with one another or test these patches before installing them? Spent 20 minutes on the phone to Santander, no apology, nothing on the website. Piss poor customer service!!
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Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻
(@XMadBabydoll) reported
@DownByTheOcean2 @santanderuk I was just saying the app is not working and I get rude reply 🙄
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Tilly Mint
(@TillyMintNic) reported
@santanderuk any idea when I’m likely to have access to my account again? Also can I still use my card?
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Liza Blissett
(@LizaHackney) reported
@santanderuk would be good if you used surveyors who knew what they're doing. Can't really use the reason 'lack of comparables' for a down valuation when when there are comparables available 🤔
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Jane Town
(@JaneTown23) reported
@santanderuk Explains why app not working, right pain but guess happens.
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semps
(@msemps) reported
@santanderuk we are due to move house on Tuesday. You promised our solicitor yesterday, that they would receive a fax today confirming funds to be released on Monday. No fax. She called and was told, "there's nothing I can do"... Removals booked everyone ready to go, please help!