Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 03/14/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • martymcgrath84 marty mcgrath (@martymcgrath84) reported

    @santanderuk Is the app down again? It’s saying no internet connection

  • JimmyCoggan Jimmy Cogg ♪♫♫♪ (@JimmyCoggan) reported

    @santanderukhelp @bancosantander @santanderuk Santander has effectively shut us down. We can't work. I want this looking into like yesterday. We are a wholly legitimate reputable UK business. 5 days with out access to our money with no explanation is simply UNACCEPTABLE.

  • James2022R JR (@James2022R) reported

    @santander_resp @santanderukhelp They have failed to assist for months now. Excluded me from discussions and progress of an attempted fraud on my account, and closed the complaint without including me. Your n house counsel has not responded to my direct letters, so must support @santanderuk collusion in fraud

  • AnneLester9999 Santander Serious Systems Errors (@AnneLester9999) reported

    We do not battle to communicate with useless robots, we simply go elsewhere #Santander @santanderuk <<< pouring salt into wounds and let's face it, whose wounds are they? They are YOURS. YOU ARE GOING DOWN

  • Micah44067236 Micah (@Micah44067236) reported

    @SnelsonVictoria @santanderuk I made multiple reports to the support team about my banned account and nothing came out of it till i got to know about intellspy_consultant on Instagram through a friend. I decided to give it a try and everything came out positive, I’m sure he’ll be of help to you

  • utdretort Angry Bri (@utdretort) reported

    "mobile banking is not available. Online banking is still available. Apologies" *Open online banking* "please verify this log in using the mobile app" 😳🤯 @santanderuk

  • DelChantelle Stefano Czefz (@DelChantelle) reported

    @santanderuk Can you still buy food etc if not working

  • Marvel_2021 Marvel1939 (@Marvel_2021) reported

    @santanderuk Mobile app still not working!!

  • mosh19641992 Mosha 🌈 (@mosh19641992) reported

    @santanderuk mobile banking is not working causing me havoc. Currently abroad and need to transfer money to another account.

  • Johngre80379226 John gregory (@Johngre80379226) reported

    @santanderuk Looks like it down again