Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 03/07/2026 16:50

March 07: Problems at Santander

Santander is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Login (13%)

    Login (13%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jamies64 Jackie Jamieson (@jamies64) reported

    @santanderuk hi been on the phone for 23 minutes trying to sort out an issue that can only be dealt with directly . Tried the chat , online etc all referring me back to the human touch .

  • thewhetherman2 thewhetherman (@thewhetherman2) reported

    @santanderuk My card works but only for PIN payments (not contactless). Is this part of the general problem or should I order new card? Thanks

  • charlotteslash Charlotte (@charlotteslash) reported

    @santanderuk I have had my card suspended today is this due to the issue that are currently ongoing?

  • TreasureRuark JTR ♣♠ (@TreasureRuark) reported

    @santanderuk My card is still not working made me look a right wolly 🙄

  • dave_grumpy Dave (@dave_grumpy) reported

    @santanderuk Still not working, taking a long time to fix (days!!!?!)

  • Vivi24710920 Χουζούρης (@Vivi24710920) reported

    @santanderuk It's been so long and my card is still not working. When will the problem be fixed?

  • tweetabecks spooky becks 🎃 (@tweetabecks) reported

    um @santanderuk pls sort ur **** out cos I literally can't make card payments, cheers.

  • reet_petite reet_petite (@reet_petite) reported

    @carol_ann54 @santanderuk @santanderukhelp Don’t apologise! The world wants us to do all our banking on line or by card….but when it all goes wrong, what is the customer meant to do??? #LeftHanging #RantAway

  • timmyhillier Tim Hillier (@timmyhillier) reported

    @santanderuk trying to make payments in shops but cards not working. What can I do?

  • DiscosTrains DiscosTrains (@DiscosTrains) reported

    @santanderuk As of 12:50 hrs UK time Santander debit card transactions not possible here in France - card payments in shops and ATM cash withdrawals affected. ATM machines display indicating reason is technical issues (at Santander). Same problem again (as Wednesday this week).