Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 12/10/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GJDop Glen (@GJDop) reported

    Your telephone service @santanderuk ******* stinks, it's bloody pathetic!

  • StaceyjaynSs stace (@StaceyjaynSs) reported

    @santanderuk when will your issues with faster payments be fixed??

  • LoveJoyaa Jo✌🏾 (@LoveJoyaa) reported

    @santanderuk We have issues transferring and receiving funds. Can you please address that. Bills are due today.

  • ClaireBradley4 Claire Bradley (@ClaireBradley4) reported

    @santanderuk - is there a problem with the FP system? I am trying to transfer to my account with Santander from a BOS account and it won’t go. BOS are saying it is your issue.

  • tomwoods93 Tom Woods (@tomwoods93) reported

    @santanderuk any chance on an update on when bank transfers will be back up working?

  • schmutzbelfast Schmutz (@schmutzbelfast) reported

    @Dc7073Bloss @bancosantander Thanks , @santanderuk has got to be the worst customer service ever, can’t wait to leave them, always something

  • Arnouz2 Arnouz (@Arnouz2) reported

    @Lizziemcfc @monzo got same problem, is not mono but @santanderuk problem - their infrastructure is outdated like my grandma

  • OmgItsTania Tania Mohamed 💫 (@OmgItsTania) reported

    @santanderuk is this a problem your end?

  • LauzSienna LauzSienna (@LauzSienna) reported

    @Oguemisu @santanderuk Mine doing the same and saying all lines are busy. Must be an issue. Hope they let you know what’s wrong!

  • 77_LoveCricket Cricket Lover (@77_LoveCricket) reported

    @santanderuk & @santanderukhelp, are you having issues with Faster Payments today? I’ve transferred funds from my Santander account to another UK bank account and funds are not appearing! #fasterpaymentsdown