Santander down? Current status and problems in Houghton-Le-Spring, County Durham, England

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

• 
  Matt Casemore (@CasemoreMatt) reported 2 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 20 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

• 
  Daniel (@danieljohnallis) reported 24 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• 
  Dana (@dana1smith) reported 35 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

• 
  Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported 43 minutes ago from Newburn, England

  @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shilpa pennie p (@ShilpaPennieP) reported 1 second ago

  Second attempt to speak to someone @santanderuk @santanderukhelp already 11mins in listening to a balance I did not ask for, blah blah loans blah blah website blah blah I’ll put you through !! NOW endless repeats of brain pecking music & rec messages to keep holding #santander

• 
  Marty.aka.Mr-P (@MartyDaStoner) reported 20 seconds ago

  @santanderuk Ummmmm yer an get charged every month for have a account with you lot no thanks stick with my fee free bank account plus can’t use your **** cards in most cash machines. No thanks keep it

• 
  Tom Dunn (@tommdun) reported 4 minutes ago

  @LizKershawDJ @santanderuk “I think this is great. It is terrible that jobs are lost in, however, doesn’t it show faith by a multinational in a global market”

• 
  Paul (@Pt2537) reported 7 minutes ago

  @santanderuk @santanderukhelp oh you picked the wrong person to upset when you decided to upset my mother!!!! So, my mum , a pensioner, a customer of your bank for 20 years has her pension paid into her account.

• 
  Mr Ashley N Best (@MrAshleyNBest1) reported 7 minutes ago

  @santanderuk I just can’t believe you managed to do an update yesterday without messing up everyone’s accounts and cards! Loyal customers should be getting £130 just for putting up with the repetitive problems each time you update the app

• 
  Chris Hardy (@ChrisHa53857104) reported 9 minutes ago

  @santanderuk it’s really irritating in this day and age I have to travel to a bank to pay a cheque. It wasn’t annoying, of course, but then you closed down the 3 nearest branches to me!!!! Is it time to either A. Stop closing branches or B. Use mobile cheque deposit on your apps?

• 
  S_Marshall (@S_Marshall_1) reported 12 minutes ago

  @santanderuk URGENT HELP PLEASE. Trying to use Visa Debit card to pay for Covid test prior to return to UK. Recd OTP Code & entered it but payment declined. Can’t get answer when I phone you. How do I proceed?

• 
  Martin Kimber (@MrMKimber) reported 13 minutes ago

  @santanderuk @santanderukhelp @bancosantander no one in your fraud office picking up the phone. Dreadful service

• 
  Jade🦒💫 (@BellasNumptyx) reported 15 minutes ago

  My card runs out at the end of this month and @santanderuk just keep telling me ‘it’s delayed’ 🙃🙃 Okay but it stops working in 3 weeks 🙄

• 
  James James (@Jimmybogeyman) reported 16 minutes ago

  @santanderuk Santander can **** right off, firstly they overcharged us by a long way for home insurance but worse was when we asked for a mortgage break due to funds during covid and were in other words told to **** right off. Thankfully I'm doing pretty good now but no thanks to Santander