Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bee Middlemast-Neal #FBPPR #FBPE #JohnsonOut
(@Mistywoman1) reported
Problem with @santanderuk STILL not resolved (Mortgage offer issued on WRONG address 10/11/21). Complaint handler @santanderukhelp has escalated. We are considering our options now, not least because this has exacerbated my anxiety issues & triggered IBS.
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Bieg Bhagani
(@BhaganiBieg) reported
@santanderuk My elderly mums card gets stolen and used to make 2x transactions for £1000 each. Santander makes NO attempt to call after making a claim. 2 weeks now passed and Service has been shocking!! On hold for 30mins and no help!! What poor customer service and care!! 😡😡😡
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StellaJ. #IamEuropean 🇪🇺🕊🇳🇱
(@silvers81516820) reported
@Mistywoman1 @santanderuk Commiserations. We had months of problems trying to get our council to change our car details on our parking permit. I thought hubby was going to blow a gasket. A lot of alcohol helped us through.
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
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vicki peck 💙
(@vickipeck16) reported
@santanderuk I received 2 extremely concerning text messages about an hour ago regarding our account. Ive been on hold for over 31 minutes to report this and still haven’t got through!! Neither can I email you!!! 30 years I have been a customer! Disgraceful
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Caelyn
(@CaelynEllis) reported
Currently at in my local @santanderuk branch getting a block removed from my account that I've been told was placed because my voice didn't match my name when I called up about something. This is massively transphobic and I will be making a formal complaint.
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Timothy Ferres
(@timothyferres) reported
from
Belfast, Northern Ireland
@santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.
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Jae
(@Jae_Sales09) reported
But that God for @santanderuk who helped me immediately. It took 10 minutes of my day to open the case and report the issue, and less than 24 hours to get my money back. Money I didn't have to spend in the first place. (4/5)
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Eddy Tourbillion
(@EddyTourbillion) reported
@santanderuk I have been trying for 1 day now to get through. Being on hold for about 30mins then giving up on through out the day. I have no access online banking. Can someone help please? @santanderukhelp
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Leonard
(@leonarddcfc84) reported
Is anyone else's mobile app still not working? #sandander #santanderuk