Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Emily 💙
(@EmilyG_F) reported
@santanderuk my husbands card has been declined with available funds. Waiting to talk to customer services for 1.5 hours with an extra cut off for good measure - shocking customer services.
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paul west
(@TheDreamSociety) reported
So what's the problem with @santanderuk - problems with customer cards I hear. Causing real issues for some customers.
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Adam Roberts
(@BoltonTerrier) reported
Seriously @santanderuk??? First you block my card, second you don't answer the phone and no online chat. Not good enough!
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Ritchie
(@Ritchie_2112) reported
@santanderuk @santanderuk Abysmal customer service. Now , to add insult to injury, you have started charging premium rate to call you on the phone. Well done.
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Bibi
(@blightybibi) reported
@santanderuk just poor customer service at the moment! Why don’t you have enough people answering the phones?
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paul west
(@TheDreamSociety) reported
@santanderukhelp This is an automated message - second time ive received it, real classy customer service @santanderuk
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Matt Wright
(@Matthew25748519) reported
@santanderuk - any known issues with contactless on your cards? Kind of getting to the point I won’t use your cards unless I have to due to fear of it not going through. I know there’s money in there, I shouldn’t need to defend my position….
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Runa Crossing
(@MortisIsland) reported
@_fadgie_ @santanderuk I work in a retail park and have had customers have to leave their shopping in my store and others because their Santander cards aren't working 🙃
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Ian prime
(@Prime_number82) reported
Currently on hold for a total of 50 mins so far trying to speak to a person at @santanderuk as someone has attempted to change my login, amd locked my account. Absolute customer service shambles
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Duncan 🇵🇸 Still Socialist Tired of Lies!
(@BRUMSTOKIE) reported
@santanderuk Has a contact line that takes hours to access then sends you down a dead line! I have money. I work! Who gave you the right to deny payment from MY ACCOUNT! I'm in credit with all accounts and the one I am tying to make payment to is a nationally recognised account!