Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 01/24/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AIMInvestor4 AIM Investor 📈 (@AIMInvestor4) reported

    @santanderuk Your customer service is shocking, absolutely shocking, you have give up on the phone lines Accounts closing

  • d3admanwaIking deadmanwalking (@d3admanwaIking) reported

    @TheCryptoLark Santander treated me like absolute trash because I was an immigrant customer. They can, indeed, eat a ****. @santanderuk

  • HazelMakepeace Hazel Makepeace (@HazelMakepeace) reported

    @santanderuk absolutely disgusting blocked my account been on hold for 2 hours and stranded in London with 2 young children and zero access past through 4 departments and still no resolve!!! And NO ONE know why

  • Charlottecw65 Charlotte Chunawala (@Charlottecw65) reported

    I just can’t understand who thinks those awful @santanderuk ads are a good idea. Making jokes about people borrowing money or being scammed …????? How is any of that funny ???

  • Fatmango11 Fatmango (@Fatmango11) reported

    @ABoyandastick1 @santanderuk I am in SA now on holiday Am with Starling bank and they have been brilliant No problem with anything 100% recommended

  • ABoyandastick1 A Boy And A Stick. (@ABoyandastick1) reported

    I doubt I will see any back because when I left this morning the owner said it would be too difficult for him to send it back and it had caused him a lot of problems. He still hasn’t got notification of the ZAR10k…+/-£500 Thanks @santanderuk for being so utterly useless

  • AJGLife3 Andrea N (@AJGLife3) reported

    @santanderuk why is it impossible to sign up to Santander Boosts?

  • Kathryn_Watts Kitten Watts (@Kathryn_Watts) reported

    @santanderuk having one member of staff working the counter every day is insane. There is a queue of 7 people and this isn’t just a one off. It’s every time I’ve come in here. Such a terrible bank.

  • jellywellys99 Jan. H. T (@jellywellys99) reported

    @santanderuk hi what happened to the incentive payment to switch account I've waited over 3 months and still nothing or should I just switch back as I've been lied to??????????? How many other customer have you stolen from other banks and still not paid this incentive too?

  • PWaccoe PaddyWaccoe (@PWaccoe) reported

    @santanderuk what a shower of **** Santander is. My mum is 93 she can’t hear and doesn’t do internet banking. I rang to order her a new cheque book. I verified who I was and had all my mums details and they wouldn’t do it. They don’t understand GDPR. Pathetic set of jokers 🤮