Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 01/13/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported

    Having the most terrible experience with @santanderuk, anyone know anyone in the business who cares and has authority enough to help.

  • OpCryptoUK Operation Crypto (@OpCryptoUK) reported

    @RsrKezz @santanderuk I agree! I’ve never had any issues getting money in or out with Halifax

  • HOLLIEKINACH Holl (@HOLLIEKINACH) reported

    @santanderuk issues logging on to business account? Tried two different computers and multiple browsers?

  • zolabee123 Zola B (@zolabee123) reported

    @santanderuk been on the line waiting for 1 hour to try and cancel a DD I can't do online! HELP!

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • Scotthansekow Scott Hansekowitsch (@Scotthansekow) reported

    @santanderuk has something gone done, none of my cards working ???

  • xheatherxgrace Heather Coole (@xheatherxgrace) reported

    @santanderuk Hi, My friend has a problem with online banking, it’s ok with the internet but not with the app. Can someone help? @santanderukhelp

  • gandt154 graham taylor (@gandt154) reported

    @santanderuk can I just say that the implication of your Amy and Dec adverts is that the bank is run by morons. My money feels less safe. Is it really working for you?

  • JWAB1996 Jacob 'Jake' Brown (@JWAB1996) reported

    @FireyRoxy @ChrisDorrell @santanderuk Or maybe he is just sticking by his long term best friend, just like all of us would do. You cant blame Dec for any of Ants issues or decisions

  • Markybhoy68 Mark McLean (@Markybhoy68) reported

    Absolutely shocking customer service from @santanderuk . Two calls, waited 20 mins each to be directed to a phone that simply rang out! Thank god I’m not a vulnerable customer! 27 years a customer but off to a new provider tomorrow!