Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Ford
(@commandodev) reported
@santanderuk has to be the worst online experience I've had for several years. Phones support doesn't work. Literally have no idea how to talk to someone about me account. Hopeless!
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Amy Kate 😴👸🏽
(@amykate4848) reported
@enomiseleda @santanderuk Same here! Mine wont load to log in, just says ‘oops something went wrong’ im trying to update to ios15 and hope that works xx
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David Bell
(@DavidBe41782823) reported
@TfL @santanderuk have spent 40 mins today on two occasions searching for docking stations (7 on total). Very poor logistics and really poor customer experience.
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KEVIN FITZMAURICE-BROWN
(@KFBPHOTO) reported
@santanderuk Then as a bank you should employ more people to answer customer needs ! Don't blame the customers.
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Matty Lewin
(@MattyLewin) reported
@santanderuk How do I get in touch with customer services on here please
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Callum Malone
(@calmal2k) reported
@santanderuk I have been sent a mortgage offer email but when I try and accept it online it says that it doesn't exist. I'm just a bit aware that the LMS service has to be completed in 48 hours. Can you help please?
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Suz McCarthy
(@SuzMcCarthy2) reported
And one for you @santanderuk for refusing to upgrade my card so I have to use such a **** company (pockit) because you wouldn't let me upgrade my card.
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FeeN
(@TheFeeN_) reported
It’s amazing when @santanderuk block your card because they are sending you a new one BUT the new one isn’t arriving till the end of the month
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adrian.junk@btinternet.com
(@adrianjunkbtin1) reported
@santanderuk is your site down i payed rates a few days ago with my card but it is not showing up on my santander app.
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Casey Hanson
(@caseyhanson798) reported
@santanderuk unlock my account for **** sake. My money not yours