Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Iremonger
(@iremonger) reported
Spent an hour on hold and caught in customer service loops with @santanderuk today because of their dumb mobile security rules. I found @AskNationwide current account switching service a more efficient way to solve my problem.
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G 🇺🇦
(@gideon_) reported
@santanderukhelp @santanderuk hi business credit card (not expired) suddenly not recognised by amazon. Any issues your end?
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Lily Sausage 🇬🇧
(@lily_sausage) reported
@SwintonGroup 35 minutes and still waiting to renew policy are you trying to beat @santanderuk crap service
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Alex Steward
(@alexstewardd) reported
@KevC_Derby @santanderuk Im still waiting for my payment. I meant more recently. Nationwide have been my only bank since a teenager and always been fine but then last few months the app seems to crash a lot or have some issue. Hopefully it gets fixed. Haha that £140 is tempting!
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Amie
(@Amie25813) reported
@santanderuk why is it so difficult to speak to a customer service advisor via live chat I have a hearing disability and struggle to use the phone
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Dave klomel
(@Dave68604370) reported
@santanderuk online banking is down
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LorenzoFonseca
(@joaolourfonseca) reported
@santanderuk why are you not letting me make payments? I can’t reach your agents and can’t even log in to online banking. Would be nice to get someone to help!
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TJ Hilton 💜🤟💜🇺🇦🇺🇦🇺🇦
(@HTinajane) reported
SERIOUSLY @santanderuk 49 minutes & still holding to speak with customer service 🤬🤬
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Shara
(@Shara08991227) reported
@santanderuk U have become useless bank, I go to website for contacts for mortgage- no phone number, digital assistant is a waste of time, i come to branch- no one to help, i want to use secure messaging- it was removed for some reason, why I am paying monthly fee for?
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TomBeale
(@Tom22Beale) reported
@santanderuk I need a bank statement outside of my usual schedule for issuing statements in order to complete purchase of a property, online chat does not recognise this problem. Can you help?