Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jack 💙
(@00jackmc00) reported
@santanderuk whats your customer service email address? Please
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Umar
(@UmarUmaarrr) reported
Any one else’s Santander app and card not working? @santanderukhelp @santanderuk #Santander
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Dean Steele
(@DeanSteele72) reported
@santanderuk set up a standing order & took £775 of mine. I reported, they've admitted it's an admin error, but locked my account. Forced to spend 2hrs+ in a branch to unlock. 3 days later no update or sign of money. Waiting 45mins on hold so far to make a complaint! #badservice
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bubble
(@miss_ams_) reported
@santanderuk I’m not receiving SMS codes to login online…I’m on holiday out of the and need to login to my account on the website not the app!
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edward studham
(@EdwardStudham) reported
@santanderuk why have you made it so hard to access my money. I need to withdraw cash. Local branch closes at 3pm…..3pm!! On the phone for 45 mins to try and access it via post office because daily limit is £250. Absolutely useless! Think I’ll withdraw it all and leave!
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Sherbet lemon
(@flyme2them00n) reported
@santanderuk are you having transfer issues? I transfered to a payee last night it went through to the right account right name but this morning its a different name different payee it went to?
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Chloe
(@vauxhallwoman) reported
@santanderuk Cannot log into app - it's just hanging. Do you have problems? Thx.
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Faye Morrison
(@HenrysAngel17) reported
@santanderuk just got off the phone with one your customer service people 1000# rude and he hang up on me when I called him out! Will DM you details of my call and my legal names
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DMG2505
(@dmg2505) reported
@santanderuk @santanderukhelp ....anyone there..?? When will you respond and address your customer issues, caused 100% by your failings...????
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Thierry Bourret 🇺🇦
(@thierryshead) reported
Call from @santanderuk this afternoon... Can we go through security, sure we can. We go through set of questions, then she tells me: Let me pull up your file to see why I called you... Don't #wastemytime, know why you are calling before you pick up the phone. I put the phone down