Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 02/01/2026 01:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dannybster Dan Bruce (@dannybster) reported

    @santanderuk is there a problem with UK phone lines? I’ve been on hold for 1h 15m so far.

  • Bones2029 Bones (@Bones2029) reported

    @santanderuk How about you conentrate on providing a good banking service!

  • leecronin Prof. Lee Cronin (@leecronin) reported

    @santanderuk your business mykyc & customer service is an utter joke. We are moving bank ASAP.

  • terryjbennett Terry Bennett (@terryjbennett) reported

    Congratulation @Santanderuk, I've now been holding on, waiting for you to answer the phone, for OVER ONE HOUR. You have to train staff to provide such an awful service :(

  • hanga17 JM (@hanga17) reported

    @santanderuk why are your customer services so pathetic? I've repeatedly chased and was promised a response by 48hrs and promised a call at 5pm by close of business today 8pm by back office team. And surprise surprise didn't get the call. Clearly its urgent for me, but not for u

  • channahf Chelsea Ferguson (@channahf) reported

    @santanderuk over 20 min on hold to your finance company this afternoon and 30 min tonight to be hung up on cause ur offices shut at 5 some customer service there

  • elphabae_ iona (@elphabae_) reported

    @santanderuk I understand this man can’t sit here as he is no longer a customer as his issue has been resolved however loudly declaring that you are putting a cleaning sign where he has been sat and telling customers why is just rude. Other customers are no better

  • emporiapatterns EmporiaPatterns (@emporiapatterns) reported

    @BBCWatchdog my parents have had nearly 10k stolen from their bank and @santanderuk are refusing to refund it. Please can you help

  • BrigitteSchwei5 Brigitte Schweinzer (@BrigitteSchwei5) reported

    WHY are Bankomaten Not Human Employeers are or ??? By @RBI_Presse Banks Austria also WHY Consumers Service are from #Niederösterreich #Steiermark Centrales Not Hostings by Night hours in the Steiermark #Fialiales is this also so by @BankofScotland or @santanderuk

  • 590Catherine Cathy Thompson (@590Catherine) reported

    @santanderuk outrageous treatment of elderly bankers . No understanding of problems the elderly must face . Disgusting .