Santander

Is Santander down in Houghton-Le-Spring, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Houghton-Le-Spring, County Durham, England 12/09/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahBr38093148 Sarah Brady (@SarahBr38093148) reported

    @santanderuk Why ask people to check the service status page when it states that everything is working when it’s clearly not?!

  • reet_petite reet_petite (@reet_petite) reported

    @carol_ann54 @santanderuk @santanderukhelp Don’t apologise! The world wants us to do all our banking on line or by card….but when it all goes wrong, what is the customer meant to do??? #LeftHanging #RantAway

  • lorna_kaye Lorna Kaye (@lorna_kaye) reported

    @santanderuk Any chance this is going to be fixed anytime soon?? I need to food shop and pay bills and my card is still not working and being declined! This is an absolute joke! 🤬

  • hasanyousxf has 🦅 (@hasanyousxf) reported

    @santanderuk @santanderukhelp hi I’ve had my card been decline at cash points and also unable to go through and even with Apple Pay it isn’t working.

  • nicky_ridge Nicky Ridge (@nicky_ridge) reported

    @santanderuk Wtf!! This is happening way too much recently! Sort it out

  • DianeW1969 Diane Wright (@DianeW1969) reported

    @santanderuk Oh look @h_palmerx @santanderuk has all gone to **** again 😡

  • SkyCraven Nicola Craven (@SkyCraven) reported

    @santanderuk Santander UK, I received this text & an email - Santander A/C ending **** went into Unarranged Overdraft on 2021-10-23. Payments could be refused if you don't pay enough money into your account. There’s no reason it should be is this one of the issues? Or should i be concerned?

  • josh88536779 josh (@josh88536779) reported

    @santanderuk I have tried buying a game with my new MasterCard but it isn’t working, but yesterday I bought drinks using Apple Pay method on my phone so I’m confused into what’s happening and how it can be fixed .

  • MOpeoluwa Mercy Opé Adegboyega (Ms Ade) (@MOpeoluwa) reported

    @santanderuk my employer paid on Friday and it has not reflected on my online banking account yet will this be related to this ongoing card issues?

  • Azkademon Tina Mansley (@Azkademon) reported

    @santanderuk can't use our debit cards online or in stores (food shopping). Transactions declined. Problem been going on since 20/10/2021 trying to put electric on my smart meter online with British Gas it just keeps getting declined!!