Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (54%)
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Transactions (16%)
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Website (15%)
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Login (13%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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josh sams
(@_joshnosh_) reported
It amazes me that traditional banks are still around. My new @santanderuk card. The letter says use vertual assistant to activate. It tells me to log in. 15 mins on the phone, lady tells me I can't log in because I dont have account details. #incompetent
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Jane Loewy
(@JaneLoewy) reported
@santanderuk how do I contact you to report a found card? I do not bank with you and do not wish to sit thru your customer queue to report it. Thank you.
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Teo27
(@Teo2716) reported
@santanderuk your app is just hanging today and I can’t access my account - is there a system problem?
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Sophie Adams
(@sjgriffs) reported
arrrrgh @santanderuk you've blocked both online and mobile banking for me today and I keep getting cut off on your phone line. No access to online chat, need to pay people for my kitchen renovation. Absolutely shocking service. #worstbankever
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Anna Peacock
(@annapeacock26) reported
@santanderuk @santanderukhelp I am going to have to call your bank AGAIN this morning to try & get my money, despite your team promising to call in the event of any issues. If you are considering banking with this bank, don’t.
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Zain
(@Zain8987) reported
@santanderuk reminder that this bank sided with fraudsters that stole money from my account after stealing my phone. Rather than believing a customer for 9 years with proof of a crime reference. Do not bank with @santanderukhelp they don’t care about you
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Lynne Delph💙
(@LynneDelph) reported
@santanderuk I’m not having a good day! Froze my cards whilst on holiday, unfroze yesterday, but they are still Frozen 🥶 Spoke to Customer Services, who say there is no restrictions on my cards, they don’t know what’s happened…….Meanwhile, I have no CARDS send help
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John Clark
(@JohnCla66342981) reported
@santanderuk losing a Ukrainian refugees documents and cancelling a bank account application form! Take a bow on the worst customer service… #customerservice #complaints #homesforukraine
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𝕭𝖚𝖗𝖓𝖎𝖓𝖌 𝕮𝖎𝖙𝖆𝖉𝖊𝖑
(@Queen_Of_Tea_87) reported
@santanderuk can't get through to anyone about text messages I have received today. Phone service says "an internal error has occurred please try calling back later" and online chat says "there are no agents available". Whats going on? should I be worried about my money?
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Nick Hirst
(@nickhirst) reported
@santanderuk I've been on hold for almost 25 minutes trying to sort a time-sensitive failed payment - are you guys having an issue today!?