Is Santander down in Houghton-Le-Spring, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah
(@_deborah_kerr) reported
Santander website for any services keeps going around a loop ver poor service @santanderuk
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peter lorimer
(@heyendlife) reported
@santanderuk why, oh why, is the postal address for cheques so well hidden on your website? I know they aren't used much nowadays, but for some of us it's the way we have to pay in cheques! Please move to a more accessible place on the website. Thank you.
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Julian Heath
(@JulianHeathPhot) reported
@santanderuk @santanderukhelp Santander local banks no longer accept foreign cheques; these now have to be sent to their FCD team in Merseyside, thus absolving themselves of any responsibility & costs should a cheque go missing which mine has! Thanks a bunch #Santander #Service?
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MONK
(@PAULMONK) reported
@MartinSLewis @MoneySavingExp looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade! #moneysavingexpert
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Kirstie Kelly
(@kirstiekellyltd) reported
@santanderuk I can’t see my current account online or through the app. Is there a problem?
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Mikey 🇪🇺
(@Mikey105uk) reported
@santanderuk why on earth when trying to "Pay existing payee" on a laptop, does your website from a normal grown up looking one, to one that looks like it's designed for 3 year olds?
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Buyers Report
(@BuyersReport) reported
Appalled that I had to wait 37 mins on the phone to @santanderuk just to get the account and sort code I need to make a payment into my credit card. This information should be available on the website. I did not want to use a debit card to make the payment. Pretty poor show.
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James M.
(@ThisIsJamesM) reported
Top job @santanderuk! Let me send a secure message via online banking, then send an email to say the service is no longer available. Send the same message to the online chat, to which the bot replied “I’m not sure I understand” Ask to speak to an agent, “Sorry, none available” 😒
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_mayy_h
(@_mayy_h) reported
@santanderuk is you app down it keeps saying server not responding all day. Thanks
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mancitygirl
(@Gill42413983) reported
@santanderuk Shocking service when trying to register my brothers death at your Kingston upon Thames branch on Saturday morning. No compassion, no empathy……