Is Santander down in Houghton-Le-Spring, County Durham, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (51%)
-
Website (23%)
-
Login (11%)
-
Transactions (10%)
-
Withdrawals (2%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
-
Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
-
Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
-
Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Orla Kearney
(@OrlaKearney7) reported
Why is @santanderuk still showing branches on their website as open, when in fact they’re permanently closed? I had a fruitless and frustrating visit to the Strand today which was a complete waste of my time. Very unprofessional.
-
rattusnorvegicus
(@glanyrafonwales) reported
@santanderuk been waiting nearly a week for someone to contact me regarding a straightforward credit card query. Your woeful customer service just gets worse. 🤬 #shambolic
-
•
(@_jacobFinley_) reported
Absolutely appalled with @santanderuk after switching to only find out they have blocked my card for the foreseeable future with no explanation given why, spent 2 hours at the Victoria LDN branch whilst I should have been at work. Now no pay on pay day, and no access to money.
-
FilTrip
(@fliptrip05) reported
@santanderuk been trying to get a hold you. Experiencing poor customer service . Please pm
-
•
(@_jacobFinley_) reported
@santanderukhelp Although I've been told it is under review and unable to accept or send money, my wage has entered the account but I am not allowed to access it? This is simply no good enough, no access to my own money and given no reason why this is the case. Awful customer service @santanderuk
-
Ash 🇬🇧🇻🇨🙎🏾♀️
(@Ashbp236) reported
@santanderuk I can’t get into the app. Is there a problem?
-
Shanna morgan
(@Shannam16752382) reported
@santanderuk why is it impossible to do a live chat with a human being or send an email to yourselves ? Not everyone has the capability of calling during working hours !
-
Jackie Bishop
(@JackieB08548577) reported
@santanderuk my husband had a card payment declined so he used another account with a different bank to pay. 5 mins later my husband got a fraud message about the payment he tried to make, nobody is answering the phones! Please help to sort.
-
"Grace"
(@gracie6home) reported
Second let down of the day. @SantanderUK I requested a contactless disabled card. Was sent a normal one. As I don't have your app (no smartphone) told (via online chat)I have to go to my local branch. Local Branch closed some months ago! Tried phoning hung up after an hour.
-
Ashley little
(@Ashley_little_) reported
@santanderuk hi I’m disabled and have asked you too offer a service that you offer others and have explained my situation to you and have requested what I need to do too get a bank account and it now looks like you are ignoring me ? . I feel My request is reasonable