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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Houghton-Le-Spring, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • CasemoreMatt
    Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • Kinsal2
    sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith
    Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • craigkelly1969
    Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis
    Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII
    sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • garryknapp8
    knappster29 (@garryknapp8) reported

    @uniiqverse @santanderuk Don’t move to nationwide , worst customer service ever , messed my move dates up , just horrible people to deal with if you can get past the bot

  • Kirjakulov
    Artur (@Kirjakulov) reported

    Using a UK bank, @santanderuk in my case, I have to click 3 times "Yes, I am sure what I am doing, not, I am not being scammed, just make the fking transaction." This is what happens when government overregulates stuff. UX drops to absolute ****.

  • OliviaD150
    Liv ✨ (@OliviaD150) reported

    @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢

  • kirkbysheila28
    Sheila kirkby (@kirkbysheila28) reported

    @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    Customer service of @santanderuk is giving little Britain

  • BlakeleyLegal
    Simon Blakeley (@BlakeleyLegal) reported

    @santanderukhelp Always the same excuses but NEVER any improvement in the service! So it is clearly the choice of @santanderuk to maintain a shoddy service

  • mhoney1234
    FootFan (@mhoney1234) reported

    @PolitlcsUK Hey @bankofengland - time to lower the base rates so my @santanderuk stop ripping me off. Inflation at 2.8% but the banks are offering a 5.5% mortgage. The profiteering off working people in this country is abysmal.

  • DhirajPalm9776
    PalmerDhiraj (@DhirajPalm9776) reported from Harrow, England

    @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

  • Chris_Daniels21
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Chris_Daniels21) reported

    @santanderuk Useless Trying to confirm my identity and waiting for an email that never comes so I can access my online banking. Sick of it!!!!!!!

  • zoekennedy
    Zoe Kennedy (@zoekennedy) reported

    @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?