Santander outage reports in Grays, England

Problems in the last 24 hours in Grays, England

Santander signals over the past 24 hours, with local activity from Grays, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

• 
  Michael Jones (@mikej2504) reported 5 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

• 
  simon kingman ⭐⭐ (@KingmanSimon) reported 5 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• 
  Paul Cook (@t_saviour) reported 38 minutes ago from Romford, England

  @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

• 
  Webbo (@Webbo2306) reported 39 minutes ago from Bexleyheath, England

  @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

• 
  Leigh Bristow (+_+) (@LeighBristow) reported 39 minutes ago from Gravesend, England

  @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

• 
  Johnny Douglas (@revjdouglas) reported 56 minutes ago from Hextable, England

  Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandy (@deerheartsk) reported 19 seconds ago

  @santanderuk you really need to update your app to a speedy app. It’s too slow to load the login page, and then if we navigate to the stocks

• 
  Nigel Burger (@jonathoncloud1) reported 2 minutes ago

  CANT BELIEVE THE INCOMPETENCE OF #SANTANDER BANK @santanderuk MADE A SMALL ERROR, AFTER MANY MONTHS THEY FIX IT AND OFFER COMPENSATION YET 6 MONTH AND MANY REMINDERS LATER THEY FAIL TO PAY THEN IGNORE ME. THIS WILL NOT GO AWAY.

• 
  Edward Terry (@iamedterry) reported 3 minutes ago

  @santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).

• 
  AP (@andyparsons3) reported 4 minutes ago

  @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

• 
  Chezzy Rezzy (@ChezzyRezzy) reported 8 minutes ago

  @santanderuk No thanks. I'll just look into switching my account to a bank that actually gives a ****.

• 
  Ian Parkins (@parkinsi) reported 9 minutes ago

  @ForeverScept @santanderuk @antanddec It's so sad to see the English language massacred daily on Twitter. Slow down and check your work.

• 
  Dr. Jacob Kalve ✡️ (@PeterKalve) reported 13 minutes ago

  @Rehiana1980 @santanderuk You said you want to nail down the coffins of Jews who happen to believe Israel has the right to exist (presumably including the overwhelming majority of British Jews). How does that help any of your patients who happen to be Jewish?

• 
  KM (@KEM0901) reported 13 minutes ago

  @santanderuk hi, please can we have some way of getting support for my daughter who is trying to set up a student account. We can’t phone as she doesn’t currently have an account.

• 
  Nigel Burger (@jonathoncloud1) reported 15 minutes ago

  @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.

• 
  Sheila kirkby (@kirkbysheila28) reported 22 minutes ago

  @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳