Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 12/03/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: Gravesend and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @BubbaBubs2007 @santanderuk Oh damn I hope not master card seems to always be down for Santander

  • TCymreig Niki (@TCymreig) reported

    @bethanjenkins @MorganCymraes @santanderuk I honestly feel so terrible having to ask Liz again. She has been phenomenal throughout this since the day it began. Been on the phone holding from my friend’s phone who walked over middle of the night to help me make this call. Going on for over 4 hours so far!

  • troutman831 The Goginan 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇩🇪 (@troutman831) reported

    @TCymreig @santanderuk Wtf @santanderuk sort this out, this is a healthcare situation 😡

  • SuzieBee61 Susan Bradbury #MGBGA 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SuzieBee61) reported

    @santanderuk No thanks. Was with you years ago, reported a fraud to be told to just cancel dd which i had no details of. Closed account - problem solved. Never again.

  • TCymreig Niki (@TCymreig) reported

    @bethanjenkins @MorganCymraes @santanderuk I can’t even access the funds at all! They have blocked my app access as well as my access through the website. Absolutely horrid situation as whatever money GoFundMe sent me so far I put into my account so I could transfer easily. They have blocked it all. We were given a bill,

  • VainRob84 Rob Styles 💙 (@VainRob84) reported

    Shocking service as usual from @santanderuk please don’t go anywhere near them@for bank accounts. Please share

  • GogPhilthe DPhiltheGog (@GogPhilthe) reported

    @TCymreig @santanderuk Hi @santanderuk Pretty despicable to deny funds raised by a charity to help an ill lady.

  • sarahepatchett sarah patchett (@sarahepatchett) reported

    @santanderuk Appalling customer service - I changed my mind about switching my accounts - I have a right as a consumer to do this - you are now holding me to ransom and making me do the switch - I feel as though I have been hijacked and kidnapped.

  • Nik_niks666 Nikki (@Nik_niks666) reported

    So I’m on the hunt for a new banking account (personal) as @santanderuk have move to Mastercard cards, but I’ve known of 4 occasions this year where Mastercard has gone down and cards won’t work which is a no no for me as I don’t carry cash!

  • bethanjenkins Bethan Sayed (@bethanjenkins) reported

    @TCymreig @MorganCymraes @santanderuk Don't feel terrible. It is literally what she is elected for and I am sure she does not mind.