Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 03/18/2026 11:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London, Dartford and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomDartford Transactions
United KingdomIlford Website
United KingdomLondon Mobile App
United KingdomRomford Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Janey94803852 Janeythegeek (@Janey94803852) reported

    @santanderukhelp @santanderuk please help as my working hours mean I can't get into a branch. I want to upgrade from a basic account to the 123 current account. Will my DD remain in place? Does it involve a lot of hassle and stress?

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Mystsoftymes @santanderuk @CWUnews at all to help me

  • astule313 Asta (@astule313) reported

    @AudreyMilian @santanderuk I have the same the same issues and all i am getting told that the payment is definitely been done!!’

  • fallingstartime Fallingstartime (@fallingstartime) reported

    @santanderuk Thank you for the wasted hour hanging on the phone to be told I was through to the wrong department and they couldn't help me.

  • sengupta_monish monish sengupta (@sengupta_monish) reported

    Dear @santanderuk thank you for your great service. I was on the phone for 16 minutes when one of you picked up the call inspite being so busy. Then the guy told me hold the line for a brief moment. The moment never came. After 10 minutes you just disconnected the call.

  • mariebenton Marie Benton (@mariebenton) reported

    @santanderuk my husband and I have been holding on the line to speak to your fraud team for 2 hours. We've had a significant amount of money stolen. Please help.

  • DanjWheatley Dan Wheatley (@DanjWheatley) reported

    @santanderuk I am in another country and you have locked me out of my online banking with nobody answering your support line what am I supposed to do?

  • shelleyboo80 MichelleCunningham (@shelleyboo80) reported

    @santanderuk you have blocked my account, I have tried to call, 50 minutes cut off, 1hour cut off, went into branch to be told same number to call, now 27 minutes into call. Feel embarrassed for the branch staff trying their best to keep customers happy whilst unable to help me.

  • andydaisyfox Andi Daisy Fox (@andydaisyfox) reported

    @santanderuk is your online banking service working . I'm unable to log on.

  • StevenH3434 Steven Heath (@StevenH3434) reported

    @shelleyboo80 @santanderuk Incase the support system is not responding to your request Contact @divine_temi to recover your hacked ,suspended or banned account...They are good I recommend them...