Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 03/16/2026 01:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London, Dartford and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomDartford Transactions
United KingdomIlford Website
United KingdomLondon Mobile App
United KingdomRomford Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • davemihad Tommy Cleverly (@davemihad) reported

    @santanderuk I need to make a complaint. Worst service I have received

  • iowmillie Millie (@iowmillie) reported

    . @santanderuk been in Greece for a month and suddenly my card isn't working here. Everytime I try to get cash it just says transaction cancelled. Tried multiple ATMs. Is there a known problem?

  • MAK805 MK (@MAK805) reported

    @santanderuk Appalling customer service. Ask me to call a number saying its staffed 24/7. On line for 30mins and then told noone can pick up. Call the same number again. What is going on??

  • ywilkinson1 Yvonne wilkinson (@ywilkinson1) reported

    @santanderuk Hello are you still having problems with card payments

  • shoswitch_ Switch (@shoswitch_) reported

    I can’t log into my online banking through the app I’ve been trying for hours and I get log in! @santanderukhelp @santanderuk

  • TerrySpinks5 Terry Spinks (@TerrySpinks5) reported

    @santanderuk My cards been declined for no reason today! Spent 2 hours on the phone, no answer, disgusting service… is there a problem… as your customers we deserve A reply!!!!

  • RossSinnott Ross Sinnott (@RossSinnott) reported

    @santanderuk Has your services gone down cause I'm having difficulties using my card.

  • Scotthansekow Scott Hansekowitsch (@Scotthansekow) reported

    @santanderuk has something gone done, none of my cards working ???

  • Bodhi21m HODLer formally known as Dave ⚡🌋 (@Bodhi21m) reported

    My wife just showed me her phone and she's downloaded @binance but her bank @santanderuk blocked her funds. She is literally the last person I had down as being orange-pilled. Gutted she's been blocked, shows how difficult it can be starting out, now I'm off to explain on-ramps!

  • ebarber37 Ed Barber (@ebarber37) reported

    @santanderuk can I go to a branch to get online access unblocked? Tried calling multiple times for long holds last few days but haven't managed to get through to helpdesk