Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 11/24/2025 11:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (14%)

    Login (14%)

  4. Transactions (7%)

    Transactions (7%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: Gravesend and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheNo1Waffler Waffler 🥂 (@TheNo1Waffler) reported

    How long does an investigation last for? It’s Been 7 days and you have frozen my mobile banking?! I need to access my funds @santanderuk

  • agw1437 A.G.W. 🇬🇧 (@agw1437) reported

    @calvinrobinson Not @santanderuk . They consistently lowered all the benefits they got people to sign up with. My elderly mum was caught in a scam and santander wouldn’t refund - we are with the ombudsman now. It’s a truly awful bank. Arrogant and uncaring.

  • poetry1st Paul Wilson-Suffield (@poetry1st) reported

    @santanderuk #disgusting elderly disabled housebound lady with MH issues and they will not help. Leave her with nothing for the weekend. Manager Peter Welsh #santander #badbank.

  • bryanwilson57 Bryan Wilson (@bryanwilson57) reported

    @santanderuk I am complaining currently about your abysmal service. Your Complaints Department are utterly hopeless. SANTANDER THE STRESSFUL BANK.

  • The_Brown_Shoe David Merrilees (@The_Brown_Shoe) reported

    @santanderukhelp @santanderuk I resent being denied access to my own money, being called repeatedly by a robot hours too late then being asked to identify myself.

  • IanCMBE Ian ******* MBE (@IanCMBE) reported

    @santanderukhelp @santanderuk any idea when I’m going to be able to use my direct debit card to pay my @TheAA_UK breakdown membership? I tried last week and apparently there’s a problem at your end?

  • Pushpas_Kitchen Devesh Patel (@Pushpas_Kitchen) reported

    @santanderuk I have been waiting weeks for a reply to my query on my approved mortgage application. Can anyone help as I need this in order to complete?

  • permarlings7 Anfield B C Peter (@permarlings7) reported

    @santanderuk Absolute rubbish, I tried to use my Santander credit card yesterday, denied as I apparently need to register a mobile phone with them. They haven't even let me know I need to! Not very good customer care!!!

  • Vporia Vandana Saxena Poria OBE (@Vporia) reported

    2/2 @santanderuk and @MetroBank_Help what way is there for her to get access when she can't access her UK phone no, nor remember account details as she never expected to be here for this long? There has to be a solution?

  • AndrewW42421683 Andrew William Hardy 💙 (@AndrewW42421683) reported

    @santanderuk feel let down by your bank as a victim of fraud you have sided on the fraudsters side not mine as a customer I bought a item in good faith and never received it you say I didn't follow banking practices #fraud