Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 01/29/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • latour_kiri Lepidopterous latour (@latour_kiri) reported

    @santanderukhelp @sbowen329 Is there still a problem with Pay Pal transactions please? #Santanderuk

  • Calumday849 Calum Day (@Calumday849) reported

    @santanderuk any idea when the online payment issue will be resolved. Been down a long time now….

  • Uncivilzation Adam Robson (@Uncivilzation) reported

    @santanderuk **** bank, glad you froze and closed my accounts. I don’t have to give you a single penny anymore 👍 hope everyone leaves and you go into administration.

  • HCWaterman Designs By Hayley (@HCWaterman) reported

    @santanderuk I've had a large payment (rent!) come out twice this morning my landlord can only see 1 payment and my confirmation email & sms only show 1 payment, could this be part of the ongoing issues or something else?

  • AgentKe0 Spiderman Hypeman (@AgentKe0) reported

    @santanderuk HELLO, I STILL CANT MAKE PAYMENTS, I NEED TO GET MY SHOPPING DONE, I DO NOT HAVE ACCESS TO MY PHONE RIGHT NOW CAN YOU PLEASE MESSAGE ME

  • LizMolondon Liz Moloney (@LizMolondon) reported

    @santanderuk You sent me a message after I attempted to make a purchase twice last night. Can't get an answer why. Is it related to issues?

  • SpDeLaCruz1 Claretta (@SpDeLaCruz1) reported

    @santanderuk @santanderukhelp So I've made payments from my account but not showing it being taken off my account....I take it the payments will come out when problem fixed

  • EmmaHM83 Emma (@EmmaHM83) reported

    @santanderuk Does this mean it's working again and my card won't keep getting declined?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • MrsM47011104 Mrs M (@MrsM47011104) reported

    @santanderuk Is there a problem with your website?