Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (25%)
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Login (17%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Gav Richards
(@gavrichards77) reported
@firstdirect had unexpected deposit on Christmas Day which I can now only assume was part of @santanderuk error that I read about in news today. I’d already contacted business that “paid” me but had zero communication from you before it was withdrawn from acc this evening.
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Christine Baird
(@Christi27056405) reported
@santanderuk can you return my money you are holding from me i transfered to the wrong account the account has a block and you wont give me my money back, if the accounts blocked surely it should bounce back to my account #robbingbandits
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✨Ayesha Shaheen✨
(@felixfeliswitch) reported
@santanderuk I can’t get into my online or mobile banking. The pages won’t even load to let me log in. What’s happening??
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Adrienne Levison
(@adriennelevison) reported
@santanderuk Absolutely disgusting telephone banking customer service. Have been holding on to speak to a human being for 30 MINUTES!
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Robyn Rogers
(@ChesapeakeAssoc) reported
@SaraBostock @MoneySavingExp @santanderuk I completely agree. It’s such a pain to have to go to branch when there’s and available service that every other bank in the land offers…..
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Peggy Jane
(@PeggyJaneUK) reported
@santanderuk do you have anyone working on your customer services calls? I have now been on hold for 1 hour and 40 minutes, this is ridiculous
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Daniel 🏴🇬🇧🇳🇬
(@devvito93) reported
This is the exact reason why I put my main job's pay onto my @santanderuk and my side jobs pay onto my @Nationwide because this isn't the 1st or 2nd time I or millions are experiencing this same issue with Nationwide. Absolute joke. Sort it out !!! #Nationwide #NationwideDown
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Damian ORourke
(@DamianORourke3) reported
@santanderuk absolutely shocking service, no branches left, hours on hold (yes I know there is a pandemic but other banks have moved on) and the online 'Chat-Bot' is useless. Please go elsewhere and find yourself a modern bank in the 21st century, catch up you useless lot!
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Mark Lawler
(@MarkLawler) reported
Come on @santanderuk ! Treat your customers fairly by not making us wait for over an hour on the phone, cutting us off, having no call-back service, then making it impossible to book an appointment in a branch! #badcustomerservice