Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 02/05/2026 21:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • zetadoc Mary Church (@zetadoc) reported

    @santanderuk I am unable access my account via the App. Is there a problem?

  • drfereydoun f dejahang (@drfereydoun) reported

    @santanderuk 1.0 Dear S********, Please, and once more, please.... I am exasperated, furious, heated...... I was on the phone this mooring {25-04-2022} from 11.30 0r 11.40 to 2.17+++ pm for a transaction. The first customer service front line failed to connect me to fraud office.

  • nettedarling Annette Passley (@nettedarling) reported

    OMG @santanderuk have blocked my account (I know why) so I can't access my account online or via the app. I've been on hold for an hour now & daren't hang up - any suggestions?

  • drfereydoun f dejahang (@drfereydoun) reported

    @santanderuk 4.0 You are having a laugh I will be closing ******* soon. I told the customer service the money is going to ****** EDUCATIONAL ****, and your customer service missed the word ‘EDUCATIONAL’ Kind regards DR F Dejahang

  • FifiDeLyonBliss Urszula 🇵🇱🇫🇷🇸🇬🇬🇧🇪🇺 (@FifiDeLyonBliss) reported

    @santanderuk how come your chat isn't working? It is showing this message when I click on "chat with you" This XML file does not appear to have any style information associated with it. The document tree is shown below.

  • WabaraPR Dr. Jacqueline Wabara (@WabaraPR) reported

    @santanderuk Unprofessional Scott in customer complaints tried to stop me from complaining about him using condescending terminology & gaslighting techniques during a call.He initially said I couldn't complain about him & then said the SLA for a response takes up to 8 weeks .

  • SteveDunn Steve Dunn (@SteveDunn) reported

    @santanderuk any chance of getting some telephone support? I'd even be happy to speak to one of those two idiots that pretend to work for you, Ant & Dec, or is it Dec & Ant?

  • TinaWhite36 Tina White (@TinaWhite36) reported

    @santanderuk disgraceful service today, I have been cut off twice, spoken to 5 people, rude customer service and no call back. URGENTLY need to make a payment.

  • whitevanjohn John the white van man (@whitevanjohn) reported

    @santanderuk Thank you for leaving me high and dry Abroad without being able to use my debit card even though I registered it on the official website, a change of bank when I get back to the uk

  • TinaWhite36 Tina White (@TinaWhite36) reported

    @santanderuk customer service and competance does not exist, customer services do not know what a UK bank account looks like!!!