Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 01/20/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London, Romford and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonTheHH Jason💙 (@JasonTheHH) reported

    @MorganBroadcast That’s truly awful. @santanderuk needs evidence that you compromised your own PIN security. Sounds very unlikely that you did! Note: is there a way for a thief to have a PIN reset sent to your phone (& was this done?), or even to remind you of your PIN in the App? (Some apps do)

  • Chelsea_ej Chelsea🐶 (@Chelsea_ej) reported

    @MorganBroadcast Did you get the details of the other people who have also been frauded? Have they hit a brick wall with their banks and the gym?I’m so sorry this has happened to you. I hope the police do look into this and I hope @VirginActiveUK and @santanderuk see that they are also a problem

  • ScottishSuffra1 Scottish Suffragette🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ScottishSuffra1) reported

    @MorganBroadcast @WandererMiranda This is awful. @santanderuk you need to step up to the plate here this is outrageous.

  • ProfGarethT Gareth Thomas 💙 (@ProfGarethT) reported

    @PeterDbrash @MorganBroadcast Just checked with @santanderuk and they say there’s no way of disabling the pin reminder in the app. WTF?!!!!

  • ellamanahmou #IStandWithJeremy #Starmer out (@ellamanahmou) reported

    @MorganBroadcast @NeilMackay78 @santanderuk Cannot imagine the stress and worry it's caused you, mine felt horrendous tho it only lasted 2/3 days til sorted. It was only dealt with by Cus service in my local branch...blase did'nt even come into it!! Stay safe.

  • sarahjebner Sarah Ebner (@sarahjebner) reported

    @MorganBroadcast So sorry to hear about this - terrible for it to happen, but the reactions of @santanderuk & @VirginActiveUK must have made a difficult situation so much worse.

  • susan_bagheri Susan Bagheri (@susan_bagheri) reported

    @MorganBroadcast @pussinpjs1 @santanderuk Have you tried contacting the Financial Ombudsman Service to see if they can get Santander to admit responsibility & refund your account?

  • LilPigMarketing Karen @ This Little Piggy 🐷 (@LilPigMarketing) reported

    @MorganBroadcast @santanderuk @VirginActiveUK what a shame... you'd think they'd want to help you, their customer, I hope you get it all sorted out...

  • YojimboHawkins Yojimbo Hawkins (@YojimboHawkins) reported

    @MorganBroadcast So sorry this happened to you. As soon as you take @santanderuk and @virginactiveuk to the cleaners (because they are definitely at fault), move your account. They sound terrible!

  • kuantancurls Ruth Watson (@kuantancurls) reported

    @PeterDbrash @MorganBroadcast Oh, this is giving me the pure horrors. Ay, I just had a look at my mobile banking app and it can give me my PIN details. If someone got into your app, they would have had nor trouble getting easy use of your cards. It is awful that @santanderuk are blaming you.