Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (27%)
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Transactions (26%)
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Website (21%)
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Login (18%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| London |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jac
(@viewfromhome147) reported
@MorganBroadcast How awful for you! And for it to happen to someone who has applied all the rules around pins and passwords is kinda scary. @VirginActiveUK and @santanderuk should be ashamed of themselves. They should be doing everything to help you and prevent this from happening to others
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John Latchford
(@JohnLatchford) reported
@MorganBroadcast Yet again a bank @santanderuk proves itself incapable of the simplest of tasks - like ringing the correct number when you have had your phone stolen. Why do they get away with the pathetic level of service.
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Elizabeth Ayres
(@AyresElizabeth) reported
@MorganBroadcast Horrendous, I sincerely hope @Santanderuk support you and fast! I have online banking with them too, and will be watching your story closely as I'm appalled at their response so far.
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Four days until #geekdis ♿ starts!
(@JustGeekingBy) reported
@helengrantsays @santanderuk I feel sorry for her, but there's a major hole in this story. How did they get her pin code? It had to have been somewhere in her bag or on her phone. She claims it wasn't written down, but if it was in her phone somewhere that's the same thing. Many people put it in there.
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Myz Lilith
(@MyzLilith) reported
@bethanyrutter @santanderuk You have to be logged in to the banking app to view your pin. So if a criminal can see it, they're also already in a position to transfer your entire balance to another account. But the fact that these people managed to unlock the phone *and* access the banking app is terrifying.
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Jeff Slade
(@MadJeffSlade) reported
@MorganBroadcast Oh shot, this is awful. How could you possibly have predicted this? Come on @santanderuk sort it out
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Four days until #geekdis ♿ starts!
(@JustGeekingBy) reported
@helengrantsays @santanderuk They do, but they also have a legitimate argument for negligence because she went in knowing the security was down. It's not right, but we all know that banks don't like paying out money if they can squirm their way out of it.
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nicola
(@GleannIucha) reported
@MorganBroadcast @NeilMackay78 @santanderuk Charlotte, sorry you are suffering in this manner. This gives me horrors; so many synergies with own fears expressed to Santander in past over security & customer service Your’s worst case of all what ifs coming together - proving IS possible Your thread a public service
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Sarah Ebner
(@sarahjebner) reported
@MorganBroadcast So sorry to hear about this - terrible for it to happen, but the reactions of @santanderuk & @VirginActiveUK must have made a difficult situation so much worse.
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Susan Bagheri
(@susan_bagheri) reported
@MorganBroadcast @pussinpjs1 @santanderuk Have you tried contacting the Financial Ombudsman Service to see if they can get Santander to admit responsibility & refund your account?