Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Lane
(@JackLan33772356) reported
Legal advice needed human rights or housing solicitors.please? A disgraceful repossession. Over single mum lost business to COVID. @excludeduk with little assistance. In fact she was given £746. And @santanderuk took all of it, whilst telling her we tried to help u. Kids? Food?
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Stewart Mitchell.💙
(@stewspecs) reported
@santanderuk Dont you want new Students to open bank accounts? Child been asked for proof of course which sadly doesnt have her FULL NAME & ADDRESS. Then the upload portal doesnt work & the phone line asks for bank account number she doesn't yet have. Can the Branch help?
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RachelMarieLeProut
(@RachelMaryProut) reported
Hi @santanderuk I'm really curious as to why my recently-widowed mother is unable to update her contact details over the phone, and very curious as to your justification for leaving an elderly woman without access to her bank account in the wake of a bereavement?
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ian angus anderson
(@ianangusanders1) reported
@santanderuk we have been very let done by Santander while on holiday in Italy. Blocked the wrong credit card on our account- now we need to continue our holiday without use of our card facility. Support team unable to rectify their error. Totally unacceptable service.
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Shimmra
(@SOShimmra) reported
@santanderuk what’s going on with your telephone service? Been waiting for an hour and still not gotten through to your security team
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pat collins
(@Pat1853) reported
@santanderuk non existent customer service!!!
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Harry Gray
(@HarryHamishGray) reported
@peterohir @santanderuk It has become almost impossible to do any basic task in this country
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RobVScustomerservice
(@IwantmystuffA) reported
@santanderuk I don’t understand why no one is helping me??? Why are you just ******* me over and doing nothing about it? Can some please help me!! @santanderukhelp
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Marie-Ellen Rowe
(@Marie_Ellen64) reported
@santanderuk @santanderukhelp calling trying to close a credit card account, it instead said activated an account, asked me to start voice recognition and now I’ve been on hold for 25+ mins. 😩#help
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Ak A
(@AkA56021900) reported
Hello @santanderuk I had applied for scholarship and had been declared as recipient of the £500 award to be used on Santander aspire website. But I haven’t received any email link for my log in details from JS group yet. How do I proceed. #NeverStopLearning #SantanderUniUK