Santander status: access issues and outage reports
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Grays, England
The most recent Santander outage reports came from the following cities: Dartford, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Transactions | 1 month ago |
|
Ilford
|
Website | 1 month ago |
|
Romford
|
Website | 4 months ago |
|
Gravesend
|
Mobile App | 5 months ago |
|
Barking
|
Login | 11 months ago |
|
Gillingham
|
Transfer | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Michael Jones (@mikej2504) reported from Walderslade, England@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Paul Cook (@t_saviour) reported from Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kale (@avkale) reported@santanderuk what do I need to do to get through customer service.. 3 days of 30+ mins of hold time (leading to frustration and disconnect) and then giving up. Debit card locked, can't withdraw money/use the card for purchases. Disappointing service. Sigh!!!
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Jess (@Jess_carter) reported@santanderuk how do I tell you that you have the wrong email address and I am not your customer?
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Danny Russell (@RussellDanny) reported@santanderukhelp you need to contact me, you keep emailing me but I am NOT a customer of @santanderuk (thankfully given your ineptitude). I have spoken to you several times about correcting your error but you refuse to remove my details
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deus (@ReusDu) reported@santanderuk need to hire more customer service staff - even they are outsourced. The amount of times I’ve had to wait more than 30 minutes. Sandy live chat needs a new NLP programmer #santander
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Elena (@Elena91035) reported@novakg11 @santanderuk I had similar experience when my account got hacked I contacted support but they couldn’t help until I was referred to Will_tech02 on Instagram. You can send them a message I'm very positive that they can help.
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Liz Kershaw (@LizKershawDJ) reportedHello @santanderuk Can you please tell me - a loyal customer of 30 yrs - why you have closed yet another branch in Milton Keynes - a thriving “city” of 300K people? Including the branch in your own UK HQ? Banked online since U shut Silbury Blvd. Just can’t do some things online
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Harry Mansbridge (@HBMansbridge) reported@santanderuk It is confirmed. You are useless. Hours to get through. People within the banks unwilling to help (Loughton). 45 minutes to transfer funds! Get a move on.
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Anita RH (@anitabroadcast) reported@santanderuk accessing online banking from abroad is expensive. Have to use mobile data. So far cost me £52,00 to make two transfers as unable to access account otherwise.
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James charles (@Zapex111) reported@santanderuk how can we get the £550.00 back that was scammed out of our account by someone claiming to be you? we trusted them because they used the same script your customer services used when our account was hacked.
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kimberly smith (@Yuslords) reported@Zapex111 @santanderuk After many attempts to recover my hacked account back, support wasn't helpful all thanks to @ETHICAL_HACKER07 on Instagram who came to my rescue and recover it back for me, he's Genius, I can't stop recommending him