Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: Gravesend and London.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Mobile App | |
| London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@andrewdey1973) reported
@santanderuk Is there a problem contact today at Santander as no live talk and been on hold for nearly 50mins now. Not good when got client waiting for new mortgage.
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BREXIT,Trump 2024
(@brexit_leaveeu) reported
@santanderuk Shocking customer service experience 1 hr waiting on the phone to get someone working from home that couldn't be bothered to sort my problems pug me back on hold and I had to hang up. Shameful from this bank. Get them lazy employees back into the office.
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K 💙
(@thewanderer58) reported
@santanderuk Unless you are an existing customer then they don’t care about you.
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K 💙
(@thewanderer58) reported
@santanderuk What are you giving to customer who have been with you over 20 years or do we not count?
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Mr Grumpy
(@MrGrump96171266) reported
@santanderuk Trying to access banking app. Immediately getting the message Session Timed Out
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Alix Morgan
(@alix29470220) reported
@santanderuk how ridiculous. Have an urgent fraud enquiry to resolve and been on hold for 45 minutes having passed security! Talk about the poorest customer service ever
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Matt G ⭐️⭐️Champions of Europe
(@gilmac1975) reported
Currently been on hold to @santanderuk for 48 mins to their number for existing mortgage customers. Shocking service as I obviously have nothing else to do with my life
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John Moysen
(@john_moysen) reported
@santanderuk Apparently they no longer answer phone calls no matter how urgent the problem! How do I transfer my business to another bank?
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tweetsensation
(@81damd) reported
@santanderuk went in branch to cancel an account told phone only 30 mins wait to be transferred.shambles.gonna close them all now bad service.
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euan parker
(@euanp1) reported
What a surpise! Cut off again after 30 minutes. Advised to call another number. "The call centre is now closed"! What sort of customer service is this? @santanderuk