Santander

Is Santander down in Grays, Borough of Thurrock, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 11/12/2025 05:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (37%)

    Website (37%)

  2. Mobile App (37%)

    Mobile App (37%)

  3. Login (21%)

    Login (21%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • susiesparkler Susan - Duchess of Dorset 🇬🇧 (@susiesparkler) reported

    @santanderuk I have a @santanderuk current account, shown loyalty for 10 years plus so if i don’t get £130 cash back, you’ve lost a customer. I’m waiting!

  • InnTooned Tooned Inn (@InnTooned) reported

    @santanderuk Just closed my 123 account with you . Charges for absolutely everything and you’ve closed 3 branches which were close to me . No thanks , I want a bank I can speak to , that values my custom and has customer service as a core value . You don’t care about your customers

  • SharoBoothy Sharon Boothroyd (@SharoBoothy) reported

    @santanderuk You've shut your branch down in my town so there's not much point banking with you.

  • bookster54 wendy brown 💙 (@bookster54) reported

    @santanderuk. Ok I'm still waiting for someone from your complaints team to call me. Promised by today, still waiting, still no refund in my account. 10 days since my first call, + 3 hrs on phones. Appalling cust service

  • TheAccrington The Shadow Man of Accrington (@TheAccrington) reported

    @santanderuk I've been with Santanfer and it previous incarnations my whole working life (35+ years). Nearest branch is now 15 miles away and their customer service is terrible. Seriously thinking of moving.

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

  • status_409 Dave (@status_409) reported

    @santanderuk Your uptime has been worse than TSB's recently. I'd advice people to look elsewhere if they actually need access to their funds.

  • ChloeMarieWD Chloé Marie WD (@ChloeMarieWD) reported

    @santanderuk Been with you for 24 years how about loyalty cash back just for being a loyal customer?

  • nikradmore Nik Radmore (@nikradmore) reported

    @samjones5000 @santanderuk I used to get £50 a month from this but not I get just over £1 lol. Closing mine down today.

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    @santanderuk I had your account for 20yrs. Just switched to @StarlingBank best move! Your account is 'stone age' in comparison! Your customer service process is poor too. 15 - 20 mins of automated nonsense before you can speak to a person! Not used Starling's CS, no need, as it works!