Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 02/14/2026 15:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kdw181063 Kev (@kdw181063) reported

    @santanderuk Tried to pay off a credit card in full but was declined. Absolute shambles of a service. Time to switch banks I think

  • IgorKhymky SENO (@IgorKhymky) reported

    You haven't sent me a master card @santanderuk Messaging was abolished, Chat is of no help. My card will expire in 7 days.

  • Joanneb66588158 Joanne burns (@Joanneb66588158) reported

    @santanderuk Phone banking still not working automatically ....cash machines still not giving out money ??? Whats going on. I have had no response to my e mail regarding loss of income due to these issues

  • leonarddcfc84 Leonard (@leonarddcfc84) reported

    Is anyone else's mobile app still not working? #sandander #santanderuk

  • anonwatch Daksha (@anonwatch) reported

    People who designed the @santanderuk telephone service need to urgently review it. I called 3x today (spent 10,15,40 mins) only for phone to hang up at their end each time.

  • bibarianphd Jo (@bibarianphd) reported

    You know, abled people haven't got a clue how much energy it takes to 'just pop in' to somewhere. Banks, specifically, need to be more accessible. @santanderuk curious re: your thoughts on disability access. Why can't I just send a file remotely?

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

  • leonarddcfc84 Leonard (@leonarddcfc84) reported

    @Wandsworth3 @santanderuk Is it still down for you guys?

  • nicolesmithy97 Nicole Smith🦋 (@nicolesmithy97) reported

    @santanderuk do you have a vulnerable customer line for the elderly on hold for over 20 mins for my Nan she does not have mobile or online banking I’m trying to help her buy something online and you keep saying you are sending her passcode in online banking when she don’t have it

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported

    3 hours 15 minutes SO FAR on the phone to @santanderuk customer service. Last straw for me after nearly 40 years 😤