Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: London and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Romford |
Website | |
| London |
Mobile App | |
| London |
Login | |
| Gravesend |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Scouse Number 1
(@ScouseNumberOne) reported
@santanderuk That’s it, I am now removing all my accounts from @santanderuk the level of service is non existent, just being left on hold to speak to incompetent unhelpful muppets…!🤬
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The Wanstead Tap
(@TheWansteadtap) reported
Hey @santanderuk @santanderukhelp an account has set up fraudulently for our address - can you contact us about this urgently - another identity theft issue
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Jacki Jam
(@Jacki_Jam) reported
As ever utterly sh*tty service from Santander @santanderuk @santanderukhelp 730pm and stuck on hold 30 mins already (with 1 nasty music box tune and no queue indicators) when you block my entire online banking access for a simple £100 online transaction even after OTP verify
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Alex Williams
(@AlexChanceWill) reported
Hey @santanderuk, I’m abroad and ATMs are saying you’ve declined my transaction. Problem is how to get through to you from abroad when your phone lines say this is going to be a long long wait, and your chat says no agents available. Appalling service.
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JenniferZN💫
(@AllNumbersGrea1) reported
@LizChessher @santanderuk @santanderukhelp We did manage to get it sorted but it took weeks of going back and forth and getting passed around various support staff before we finally sent complaints directly to the company directors and got a more concrete answer. I share your pain and hopefully it gets sorted soon 🤞
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Dean
(@DeanCharlson) reported
@MartinSLewis I am buying a £50k car but feel @santanderuk are putting me at risk with there cash Transfer operation as they’re telling me to transfer call over consecutive days instead of one large payment when I am in the garage premises. Can you help with a solution?
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joe
(@joe_clapton) reported
.@santanderuk someone has set up an account in my name anychance u could actually help me sort it out
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Tanie S
(@tanie_madeleine) reported
@santanderuk how can it be that I am unable to search transactions via a person's name? Surely this must be an error on my part? If not please catch up with the world!
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Sara Stewart
(@saram1706) reported
@santanderuk @santanderukhelp 2 weeks now and still no loan money which was approved 2 weeks ago …. Never dealt with a company like this before! Absolutely awful!