Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 11/30/2025 17:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: Gravesend and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    @santanderuk I'm still £570 down due to duplicate payments taken which haven't been received to my credit card or refunded. On day 5 with no money.

  • hd52time hd52 (@hd52time) reported

    @santanderuk This is STILL not resolved! I've been trying to make payment for days and not working! Still now! Instead of virtue signalling why don't you focus on making sure your banking function works!

  • ZoeSmy Zoe Smy (@ZoeSmy) reported

    @santanderuk you notify me of fraud and ask me to call - 3 hours of trying and no reply- dreadful service. How do I arrange a callback please

  • SamuelR47417979 Samuel Reynolds (@SamuelR47417979) reported

    @santanderuk Hi, there is still an issue with faster payments. I have tried three times to make a payment to my credit card over the weekend from my 123 account and they are not going through. Are you aware of this?

  • glampinklady GPL (@glampinklady) reported

    Is anyone else having trouble getting past the personal banking login page? @santanderuk @santanderukhelp #Banking #app #BankingApp

  • MNotts19 mkNotts19 (@MNotts19) reported

    @santanderuk seems to have applied such drastic staffing cuts that they longer have anybody to issue or update online Credit Card statements ? @santanderukhelp

  • VNekitsing Vish Nekitsing (@VNekitsing) reported

    @santanderuk Banking App is not working on iphone. Any known maintenance taking place?

  • Joshsammys Josh Samuels (@Joshsammys) reported

    @santanderuk spent 45mins on hold yesterday to tell you my card wasn’t working on holiday. You lot fixed it for a day now it’s not working again. World bank my arse

  • craignity John Stewart (@craignity) reported

    Absolutely appalled and frustrated by the awful #badcustomerservice from @UKMercer pension admin team when trying sort out my late mother's @santanderuk pension. Made an error, no apology, and complaints department ignoring me.

  • DebbieChristieW Debbie Christie (@DebbieChristieW) reported

    @santanderuk 3 calls and numerous emails to sort out account for father-in-law in care home who can’t remember any of his details prove fruitless. No one will talk to my husband or give any help whatsoever. Stuck between a rock a hard place. Web site no help. Disgusting service.