Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 11/29/2025 10:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: Gravesend and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    After a long wait on hold to @santanderuk, a lad (chewing) answers. Me: "I'm told there's an update on my case?" Him: "Oh yeah, you ain't gettin' your money back" Me: *broken* "But...why?" Him: "Because they used your pin number." This is where it gets interesting...sort of

  • FrankieRowan Frances Rowan (@FrankieRowan) reported

    @MorganBroadcast Thanks for sharing this awful experience as a warning to us all. I have lots of money with @santanderuk and getting beyond fed up of the way they treat their customers. Time to go!

  • bettakultcha bettakultcha (@bettakultcha) reported

    Hey @santanderuk what happens when every 'resend' you try for the OTP fails? There's no other option on your website.

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @ProducerScott @santanderuk @VirginActiveUK Thanks, Scott. I should have changed banks years ago. I thought my loyalty and clean record would help me if anything like this were to happen, but clearly not.

  • Loulabellatron Loulabellatron (@Loulabellatron) reported

    @MorganBroadcast This is awful. I remember @santanderuk being dreadful after my mum died, I had to declare her dead with them more than twice. I'm so sorry your having to deal with this and I hope it gets sorted soon.

  • Plus_haut Carl J (@Plus_haut) reported

    @fascinatorfun @santanderuk I'm amazed, because I find Santander's security quite intrusive. They block so many of my purchases, for much smaller amounts than in Charlotte's thread. You'd think all these purchases and transfers would trigger an alarm.

  • Colesy1977 Colin (@Colesy1977) reported

    @santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @philwoodford @santanderuk That's awful. I've just discovered the PIN can be seen inside the Santander mobile banking app...lucky coincidence or someone who knew who I banked with?

  • sairelbe Fi-sairelbe🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@sairelbe) reported

    @santanderuk, is there a problem with using cards atm? Both my accounts been refused using contact less and pin. Thank goodness the hubby carries cash

  • kuantancurls Ruth Watson (@kuantancurls) reported

    @PeterDbrash @MorganBroadcast Oh, this is giving me the pure horrors. Ay, I just had a look at my mobile banking app and it can give me my PIN details. If someone got into your app, they would have had nor trouble getting easy use of your cards. It is awful that @santanderuk are blaming you.