Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 03/29/2026 02:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London, Dartford and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomDartford Transactions
United KingdomIlford Website
United KingdomLondon Mobile App
United KingdomRomford Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JustJevens jacky stoobs (@JustJevens) reported

    I think @santanderuk's digital banking services must be the worst of all the UK banks. Must make it so hard for their customer service teams. Needs serious overhaul.

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Don't bank with @santanderuk I been with them years and there service just gets worse and worse . U think u could report your card missing right . Order new card right . Not at santander as they kept their staff ignore phones ringing trust me

  • exactlyaron Aron (@exactlyaron) reported

    @katebevan The bigger issue seems to be that with @santanderuk you just need a OTP to register a new device. The 'personal ID' required to generate the OTP is the card number - if that's been changed you can find it out using full name, D.O.B and post code all on a driving license.

  • dancinginshado Tashmia Owen FRSA (@dancinginshado) reported

    @santanderuk being the bank that was of little support to the woman who had her money stolen via her phone whilst she was in the gym.

  • Theo_Griff TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported

    @RHJOfficial Well, @santanderuk put a block on my account on 31 Aug at 14.50 7 phonecalls, 3 chats, 5 emails, including to CEO, 2 official complaints, 3 tweets including @santanderukhelp, finally account unblocked today, 6 September at 16.35 Reason? Backlog from Bank Holiday

  • Roni_Khan sh@k (@Roni_Khan) reported

    @santanderuk is the banking app down it is not refreshing nor sending any money out it states complete but nothing is sent nor received and balance is stilk the same

  • AllyLlorente Alejandra Llorente Tascon (@AllyLlorente) reported

    Trying to get hold of anyone @santanderuk is impossible. Card blocked due to suspected fraudulent transactions on my account and nobody picks up the phone. Went to the branch to be told they couldn’t help and I had to call the helpline. Absolutely useless! 😡

  • MarkBurleyUK Mark Burley (@MarkBurleyUK) reported

    @santanderuk I am trying to talk to your team regarding my mortgage balance but they do not reply and the bot on website does not help - can you help please

  • MicknJennynToby Toby (@MicknJennynToby) reported

    @santanderuk Just to advise you that someone is sending out scam emails purporting to be from yourselves and I am not even a customer.

  • IgorKaliszewsk1 Igor Kaliszewski (@IgorKaliszewsk1) reported

    @santanderukhelp I have Switched to Santander, all my payments from @BarclaysUK have been switched and redirected to my @santanderuk account, after using it and once salary from my work is in the account, they decided to block it completely. You have left a family without the access to funds.