Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 02/23/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hologrammatical Phillip Carter (@hologrammatical) reported

    @santanderuk Ant and Dec cause me profound discomfort. Is there any particular reason I should have to see them every time I log in?

  • georgeulmann George Ulmann (@georgeulmann) reported

    @santanderuk @santanderuk when will it be working again? I have urgent payments to make but your app doesn’t work…

  • EnigmaticBohemi EnigmaticBohemian (@EnigmaticBohemi) reported

    @racheld21464680 @santanderuk Santander was down last people couldn’t access money, mothers couldn’t get nappies for their babies or people petrol in their cars. We apologise but are lines are busy🙄. More branch’s closing and every week working on their IT hindering access to your money. What is going on !

  • YvonneMarceau Yvonne marceau (@YvonneMarceau) reported

    @santanderuk @ScuderiaFerrari @twinklresources Good idea. Invest in training the nation’s youth and maybe you’ll be able to recruit people who can actually implement systems that work! What a shambles yesterday was - Santander denying access to their customers and then shrugging it off as ‘some issues’.Ferrari deserve better.

  • PinkColl Collette Morris (@PinkColl) reported

    So this Santander issue is fun. Card was accepted paying for fuel this morning but I can't use it online and I can't move money to another account to buy the thing I need 😒 Sort it out @santanderuk

  • stevebrown7037 steve (@stevebrown7037) reported

    @santanderuk when are you going to fix the app! I can’t access my account to make a payment. It shouldn’t be down for this long!!

  • JakobyChef jakoby (@JakobyChef) reported

    @hannah_Chesh_83 @santanderuk Honestly it’s just caused so many issues! And about 450 of unplanned overdraft fees from my other bank account !!

  • itspaulh Paul Hinds (@itspaulh) reported

    @emilyjtomlinson @santanderukhelp @santanderuk Having the same issue.

  • chrisymac76 chris (@chrisymac76) reported

    @santanderuk disgusting service you have the cheek to charge me fees when there is no balance on my card yet you have no 24 hour contact line so I can discuss this. Bunch of thieves! #daylight robbery!

  • ask_i4b insight4business (@ask_i4b) reported

    @santanderuk Please can your help, I am overdrawn on my personal current account as I cannot transfer wages from my business account since last night?