Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: Gravesend and London.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Mobile App | |
| London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Peperell
(@natnetballcoach) reported
from
Broadhembury, England
Hit me up with your recommendations for decent banks for business accounts, easy to use. @santanderuk just seem to cause me problem after problem so need a new good one xxx
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Farnaz MA
(@farnaz_ma) reported
@santanderuk the worse ever customer service!! My payment didn’t go through & my account was blocked!have been trying to speak to somebody to sort the issue since 12:00 p.m. ( 5 hours) been through first checks many times but still on the line waiting to speak to security team
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Henry Donald
(@Hengen96) reported
@santanderuk Why does it take >4 weeks to open a student account for customer with >5years loyalty?
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emma 🌻
(@_justemma__) reported
@santanderuk bad call! Telling a 74 year old man who doesn't understand technology that he has to go online to open an account or wait until July when you can book him in! Terrible way to treat our elderly!
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Emma
(@ElfisEmma) reported
@santanderuk Hi I’m trying to help my elderly Nan do an online grocery shop and it’s asking her for a One Time Passcode when she tries to checkout. She doesn’t have online banking. What can she do?
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steven overman
(@stevenoverman) reported
@santanderuk is the most broken bank I've ever experienced. Hours on hold to unlock an account that they blocked due to their own errors. Twice in a month.
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j Avery
(@jAvery68918708) reported
@willow1886 @santanderuk If it’s a password issue Have you tried to reset this via the app. It happened to me last week and after the same call Center waiting I realised there was a reset option via the app
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LilyBeth
(@LilyBethElle) reported
@santanderuk Stuck on hold trying to get help for an unrecognised transaction that I’m concerned is fraudulent - would be great if you could have a dedicated fraud helpline in future! The auto-voice keeps telling me to give up and try another day…
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Stuart Lane
(@itsstuartlane) reported
@santanderuk disappointed by 40 minutes and counting wait for fraud department. Tried reporting online but not enough support offered. #CustomerService
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John McDonald
(@JohnMcDonald_MC) reported
@santanderuk is there a problem online today ?????