Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 02/19/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkBux61364115 Mark Buxton (@MarkBux61364115) reported

    @santanderukhelp @santanderuk You have deactivated my credit card (brand new not used yet) locked m out of my account, by doing so stranded me abroad and the only thing you can do is send stuff out in the post to a country I'm not in WTF!!!!!

  • MarkBux61364115 Mark Buxton (@MarkBux61364115) reported

    @santanderuk You have deactivated my credit card (brand new not used yet) locked m out of my account, by doing so stranded me abroad and the only thing you can do is send stuff out in the post to a country I'm not in WTF!!!!!

  • pugsy70 Mandy (@pugsy70) reported

    @santanderuk do you have any agents on your help desk? You've blocked my account I cannot get access to MY MONEY and yet none of your staff will answer the phones. Hanging on for 32 mins.

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

  • tirgans Tirgan Saadatzadeh (@tirgans) reported

    Call to a manager”. She’s unable to make any business transactions and is incurring financial penalties from her suppliers all because @santanderuk inability to figure out why her account is blocked and fix the issue. 3 days and no remedy is shockingly poor service from a….

  • OnTheFenceDev On The Fence Dev (@OnTheFenceDev) reported

    Just realised that the @ProtonVPN Android app has split tunnelling 😯. I use this on my PC to get Teams and Remote Desktop working in a stable manner. On my phone I can now use the @santanderuk app without having to drop my shields. 👍

  • francescrook Frances Crook (@francescrook) reported

    @santanderuk Blimey you make it hard to open an new account. Branch is too busy to help. Phones just cut off. Chat function is a machine. Is there anyone there?

  • gilly_t1 Gill Train (@gilly_t1) reported

    @santanderuk While I appreciate the efforts to protect my account from potential fraud by blocking access to my mobile banking. I don't appreciate phoning persistently for two full days now and not yet being able to speak to anyone to unblock my account! I need this resolved

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    @santanderuk told them that she is struggling no matter that i broke down on the phone they just kept asking her and me stupid questions even when i said we dont know how long she has they said can she come into a branch. Even when i said no she cant she has cancer she can’t

  • AnnaPounds Anna Pounds (@AnnaPounds) reported

    @santanderuk I need a sort-code for my new mortgage but can't get through on your phone lines. Can you help?