Santander

Is Santander down in Grays, Borough of Thurrock, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 01/26/2026 07:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • exponytailpaul Paul Cook (@exponytailpaul) reported

    @santanderuk Morrisons say you have gone down and can’t make payments, chaos at the tills ??

  • it_aint_mebabe_ it_ain't_me_babe (@it_aint_mebabe_) reported

    @santanderuk problem with payments ? On Mastercards today at all? I can’t pay for anything on any of my cards

  • blightybibi Bibi (@blightybibi) reported

    @santanderuk just poor customer service at the moment! Why don’t you have enough people answering the phones?

  • SoniaBhogal Sonia Bhogal (@SoniaBhogal) reported

    Diabolical service from @santanderuk @santanderukhelp today. After 1hr 7 mins on the phone I had to hang up and use my @Barclaycard Visa Credit instead.

  • Matthew25748519 Matt Wright (@Matthew25748519) reported

    @santanderuk - any known issues with contactless on your cards? Kind of getting to the point I won’t use your cards unless I have to due to fear of it not going through. I know there’s money in there, I shouldn’t need to defend my position….

  • stephburlinsonx stephanie burlinson (@stephburlinsonx) reported

    @santanderuk is your bank down? Myself and others are unable to pay for anything contactless as “declining” but efficient funds being in my bank

  • lissijean Melissa Perri (@lissijean) reported

    My friend tried to transfer money from the @santanderuk to US today and they wouldn’t let it go through. On the phone for 2 hours and still didn’t work. If you can’t access your money from a bank what worth is it?

  • AvoidInertia AvoidInertia (@AvoidInertia) reported

    @santanderuk I’ve been on hold for over 20 minutes trying to speak to someone in business banking. Why is it impossible to speak to you guys?

  • jessminter94 Jess (@jessminter94) reported

    @santanderuk are you having issues with Mastercards today? Not letting my pay for anything...

  • TheDreamSociety paul west (@TheDreamSociety) reported

    So what's the problem with @santanderuk - problems with customer cards I hear. Causing real issues for some customers.