Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 03/03/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KieranSmith10 KIERAN (@KieranSmith10) reported

    @santanderuk service is awful. Been waiting on some promised statements for over a week now. Holding me up buying a house now 🥴

  • Jack_Ch Jack™ (@Jack_Ch) reported

    @santanderuk This is getting a bit of a joke now, it’s not a one off event now, how can we be confident our money is even safe with you’re struggling this bad to sort this issue out, an issue you’ve had not too long ago.

  • SpDeLaCruz1 Claretta (@SpDeLaCruz1) reported

    @santanderuk @santanderukhelp So I've made payments from my account but not showing it being taken off my account....I take it the payments will come out when problem fixed

  • TensaIntensa Scorpiobsession (@TensaIntensa) reported

    @santanderuk Hi, the waiting times are ridiculous. I’ve been on the line for over an hour with no response. I need urgent help. The bot says I need to call and I CANNOT LOG IN thus why I need phone assistance.

  • Looneygooner36 Natasha Bartlett (@Looneygooner36) reported

    @santanderuk Tried to make payments online, did not go through 3 times but the amounts are pending in my account, not available for me to get funds, please fix this ASAP

  • VicsterLS Victoria (@VicsterLS) reported

    @santanderuk I can't check out my @Tesco order, as it is saying the bank can't "validate my card" .. never had any problems, and plenty of funds - is this tied to to ongoing problems?

  • msljreilly Lauren Reilly (@msljreilly) reported

    @santanderuk Morning my card still isn't allowing transactions same as last night is the system still down ?

  • AaronCNash Aaron Nash (@AaronCNash) reported

    @santanderuk Cards are still not working any update?

  • llovell6974 Linda Lovell (@llovell6974) reported

    @santanderuk A key payment I made yesterday hasn't gone through yet, and I will incur charges if that is not paid today. Will Santander reimburse me if you haven't fixed the card issues by then?

  • Campbell99Harry Harry_ (@Campbell99Harry) reported

    @santanderuk The issue is still there it isn’t working for me, can’t make online payments nor do I have the correct bank balance showing up in the App