Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 03/30/2026 22:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (26%)

    Website (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London, Dartford and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomDartford Transactions
United KingdomIlford Website
United KingdomLondon Mobile App
United KingdomRomford Website

Community Discussion

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Metrognome391 ⚫️Cilla 'n' Reuben (RIP)🇫🇷🇪🇺#rejoinEU 🌈🔸🇺🇦 (@Metrognome391) reported

    @cactus_woman @santanderuk @santanderukhelp What an appalling company. I keep retweeting your messages in the hope that a) someone gets off their arse and actually helps you and b) everyone is warned about their lack of help and avoids them. x

  • SaladinRospigl1 Saladin Rospigliosi (@SaladinRospigl1) reported

    @VeniVidiLaughed @CooperativeBank @santanderuk Rather than posting letters to head offices, I hand delivered them today to branches, so I know exactly when the subject access request clock started to click….

  • RivermanRob Riverman Rob #FBLC #FBPA #FBPE #FBPR #FBNHS (@RivermanRob) reported

    @cactus_woman @santanderukhelp @santanderuk I’m sorry to hear of your problems with Santander. I’m in the market for a new bank, having recently had several poor experiences with coop. Clearly I’ll avoid Santander. Thank you for sharing your experience

  • ro5hi Roshan Patel (@ro5hi) reported

    @santanderukhelp how long is a reasonable amount of time for you to block access to my own accounts with no contact from you to unblock these accounts? I am now into day 6! Is this supposed to be normal?! @santanderuk

  • marmot_1 Yvonne (@marmot_1) reported

    @cactus_woman I thought that person was extremely rude and the comments completely unnecessary. I’m really that you are no further forward with resolving the issue with @santanderuk It would certainly make me think twice, no thrice, about moving my account to them.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported

    @bookingcom Once AGAIN I have replied to this - neither I or @santanderuk can provide you with ANY more information. You MJST have a record of this using the details you have been provided with MULTIPLE times - especially since you admitted the error 2 weeks ago and promised a refund!!!

  • Fiona_Hill Fiona Hill (@Fiona_Hill) reported

    Unbelievable customer service from @santanderuk looks like you are keen to lose a customer for over 15 years.

  • david43ni david (@david43ni) reported

    @santanderuk why has face id stoped working on iPhone it said to many attempts with face id i flicked the switch back and forth in settings didnt bring it back am worried as have a big deposit of funds coming soon @santanderukhelp still access it thru pin

  • stumat stuart@abacus-bloodstock (@stumat) reported

    Banked @santanderuk for 15 years, now the staff say I cannot have counter service so cannot pay cash into my account! And the staff too dumb to realise they are doing themselves out of jobs by saying this! So I go to @PostOffice to pay in instead. Modern convenience my arse

  • Janetashenden1 Janet Ashenden (@Janetashenden1) reported

    @MoneySavingExp @MartinSLewis I made an online application for an ISA in Oct 22 with @santanderuk . Immediately got email to say they would be sending acct details 2-3 days, 5 months later - nothing! Spoken to them weekly, staff unable to help! Anyone else with same issue?