Santander

Is Santander down in Grays, Borough of Thurrock, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 01/13/2026 22:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London, Romford and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Bea_Pod Bea ❄️🌱 #GTTO (@Bea_Pod) reported

    @PeterDbrash @MorganBroadcast What? They just reveal it in the app?! Absolutely ridiculous. I hope @santanderuk take responsibility for that massive error in judgement & return your money

  • Lucyspeed Lucy Speed (@Lucyspeed) reported

    @MorganBroadcast Im so sorry. What an incredible stress don’t give up. Fight. I and many others will speed far and wide the horrendous customer protection that @santanderuk and @VirginActiveUK have provided. What utter contempt they have for all their clients. I hope life swings toward you xx

  • tmw1000 Tina Walsh (@tmw1000) reported

    @MorganBroadcast Always been a bit nervous about banking with @santanderuk, had a few problems with them, including cashier insisting it took 45 days to clear a cheque (manager had to whisper in their ear that it was '4 to 5'), think it's time to look elsewhere. Hope you get your money back.

  • Torque_is_Cheap David P (@Torque_is_Cheap) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This is absolutely disgusting. I'm so sorry for your distress. But i am not surprised. It seems that everyone in UK customer facing roles just don't bother doing their job anymore. And their managers likewise. Take them to claims court.

  • DellaWilliamso6 Della Williamson (@DellaWilliamso6) reported

    @MorganBroadcast @santanderuk So sorry this happened to you. Had something similar with Centurylink. From what you have said. I think it had to be an insider. Who are they protecting? My heart and my prayers are with you. Wish I knew of something that would really help. Hugs, ***.

  • martin_farley Martin Farley🔰💚 (@martin_farley) reported

    @santanderuk have rejected the request to switch, saying my account is blocked. They finally answered their phone and (after 40 mins on the call) said they’d unblocked it. But bank card still not working. I feel like my account is being held hostage Avoid Santander if you can

  • HarryJamesBooks 𝐇𝐚𝐫𝐫𝐲 𝐉𝐚𝐦𝐞𝐬 🇺🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪🇪🇺📚 (@HarryJamesBooks) reported

    @santanderuk How about you set up an email enquiry line for people stuck using your sh!t service from abroad? I've now been on the mobile at nearly €1@ a minute for half an hour trying to speak to one of your idiots because your systems in Germany don't work

  • Avril20555988 Avril (@Avril20555988) reported

    @MorganBroadcast @santanderuk Employ a good solicitor. If you can contact the others then all join together to sue the local gym. I can’t help wonder if it isn’t an ‘inside job’. Surely the gym has cameras? If they don’t work then the gym are responsible as they failed to take due care of their clients.

  • MKMCrofton Malcolm Martin (@MKMCrofton) reported

    @MorganBroadcast I'm a @santanderuk customer and this morning received an email suggesting I download their app for my mobile. After reading the replies to this thread - no way.

  • laffer1 Lucas Holt (@laffer1) reported

    @mazzzdaaa @MorganBroadcast @santanderuk If I had them, I'd be leaving pronto. They clearly won't help you if something goes wrong.