Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 02/17/2026 20:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WhiteCHandyman Chris Maddock (@WhiteCHandyman) reported

    @santanderuk is your website down?

  • Mollyma19738628 Mollymac (@Mollyma19738628) reported

    @santanderuk is there an issue with your mobile app as I have had trouble getting in over the last week and just now nothing happens when I enter my passcode it just hangs!

  • CrapAstronaut CrapAstronaut (@CrapAstronaut) reported

    @santanderuk you know how unlikely it is that I'm going to call a phone number left by your messaging service in this day and age? Probably need to rethink your strategy.

  • suzie_warren Suzie Warren (@suzie_warren) reported

    @santanderuk Chat with us not very helpful at all. Calling you on the phone - almost impossible. Time to move banks #badcustomerservice

  • BhaviniRanson Bhavini Ranson (@BhaviniRanson) reported

    @santanderuk Why is your mobile app not working again? Been trying since 23.00 but it won’t load. This is becoming a regular problem lately.

  • miriam_burke Dr Miriam Burke (@miriam_burke) reported

    @santanderukhelp I was on track to buy a house before the stamp duty holiday. Then your valuer was off sick the day of the valuation. It’s been rescheduled for 30th June but I’m now going to miss the holiday and pay £1,000s in tax. Please help! @santanderuk

  • Den29405855 Den (@Den29405855) reported

    @BarrySheerman @santanderuk And you will do exactly what to help applicants in Huddersfield ? Nothing as usual other than write a letter....Silly man.

  • RedAnt6 Red Ant (@RedAnt6) reported

    Had a note from @santanderuk saying they were considering taking my debit card from me, despite 7-10 transactions per month on my account. Do they not realise that Covid issues mean people don't use cards in person like they used to?

  • tom1bar Tom Barrett (@tom1bar) reported

    @santanderuk When completing a form on your site from my accounts page, after entering the OTP code and hitting submit i get the error: [Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null Tried on iphone safari, win10 chrome and edge all same-help?

  • philrandal Phil Randal (@philrandal) reported

    Once again, my partner isn't receiving OTP SMSs from @santanderuk on the @ThreeUK network. @threeuk tech support are useless