Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Website (13%)
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Login (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Martin 🏴
(@MartinAbell17) reported
@santanderuk @santanderukhelp Shocking customer service.
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SamT97
(@SamT9707) reported
@santanderuk have you acknowledged that your online services are experiencing issues? Trying to log into my online banking on a new device but the phone authentication doesn't work. So no one can log into their online banking on a new device atm. #santanderdown #downdetector
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Jane Lambert
(@nipclaw) reported
I have been kept waiting for 40 minutes by @santanderuk's call centre. Such delays are caused by underinvestment in the service. The solution is to employ more call handlers, If they can't recruit enough here they can go abroad,
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Jan Waters. 🇬🇧
(@Jayleau) reported
@santanderuk Can I have £130 cashback for being a loyal customer for thirty years please?
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🥾
(@hik3rv2) reported
@santanderuk your app isn’t working either
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Chris 🏴
(@totiredtoshave) reported
Been on hold with @santanderuk for over 40 mins now. Have to endure this **** every single month, absolute rubbish service to be fair.
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Mike Roberts
(@marobbo76) reported
@santanderuk Hello. Your online banking sign up page is not working. Tells me all fields marked '*' must be completed, and they are. Various browsers across desktop and mobile tried. You'd think an automated smoke test pack would pick this up. Not a great new user experience.
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Tracy Corbett
(@t1racy) reported
@santanderuk how can I get a replacement debit card- your robot has a technical issue, website has an unknown problem and the phone line is too busy. You haven’t sent me a replacement one and mine will be out of date in 2 days time. Please can you help me
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Benny Bongo
(@BennyBongoP3fan) reported
@MartinSLewis I have never seen you cover the distressing subject of frozen bank accounts, eg @santanderuk block the online bank accounts of vulnerable pensioners who need access to their pension money and cannot follow the bank's ID demand to go to a branch in person to unblock, due to Covid.
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loraine paterson
(@loraines22) reported
@santanderuk is the issues back yet again with using cards so annoying!!