Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 01/24/2026 19:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlieJBox Mr. 📦 (@CharlieJBox) reported

    Now, I’d get it if I ever had debt or bad financial history. But I don’t. I paid for my current car every month for 5 years through Santander so you’d think this would help. But nope. Seems a bit extreme @santanderuk ?

  • Zee87522768 Zee (@Zee87522768) reported

    @Metrobank please do your research before blocking @BinanceChain I am about to close my @santanderuk because they have decided to block payments to binance before doing their homework

  • Woolly_Mummoth Hazel Webb 🖖 (@Woolly_Mummoth) reported

    @lynnekeldaz @santanderuk OTPs. Phone support useless, what happens when my text number changes, can't log on to change details!

  • katet12 Katy Bealing (@katet12) reported

    @santanderuk Due to health have taken offer. I still stand by what I said customer service is appalling. Very disappointed

  • SherstonTea Sherston Tea Company (@SherstonTea) reported

    @santanderukhelp Well that's a reply - it is completely impossible to tell whether a call is genuine or not as your numbers are just a 0808 or 0800 number - was not offered the call back number - this should be standard procedure so your @santanderuk identity can be verified.

  • Andy04771342 kyle (@Andy04771342) reported

    @SarahHeleneuk @santanderuk @financialombuds perfect home is closing withdrawing apps and selling goods but still taking payments from vulnerable weekly before it goes conning millions our of pocket for a last desperate attempt to get money. Its wring needs stopping now. There closing down . Do something will u

  • JodyNeilRuth Jody Neil Ruth (@JodyNeilRuth) reported

    @StarlingBank Hey guys, after 20+ years with @santanderuk I'm leaving them because they've stopped me from spending my money on #cryptocurrency. Can you tell me your views on the situation? If you definitely won't restrict me like they have, you'll have yourself a new customer.

  • tariq2k87 Investor - Sustainability Projects (@tariq2k87) reported

    @santanderuk hi, is it true Santander does not support payments to Binance?

  • MoonStriker_ Tip (@MoonStriker_) reported

    @AiyoKish @santanderuk Already had a lovely rant to them. There customer service is borderline laughable.

  • JayJoeGeorge ⓗodlgy (@JayJoeGeorge) reported

    Dear @santanderukhelp @santanderuk don’t tell me what to do with my money, if I want to deposit into Binance I will. A customer of over 15 years I will be closing my account tomorrow!