Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: London and Romford.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Website | ||
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Evans
(@JoannaE12344612) reported
Again no contact from @santanderuk after they promised to contact me earlier!! @santanderukhelp have no want to help there customers and I shall be going to the papers
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AskAmy.Life
(@AskAmy_Life) reported
4/ Had I talked to someone from @santanderuk on 240421, instead of waiting, totally stressed out for two days, I don`t think fraud claim would`ve been made & card wouldn`t have been cancelled - would`ve worked out was ATM problem. Shocking gaps in processes for customers abroad.
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eclairee 💙 Support our #NHS
(@eclairee) reported
@santanderuk @santanderukhelp please can you clarify the issue impacting your online banking app, how far back it impacts transactions, and when it is expected to be fixed? I’m missing at least 3 transactions that were there yesterday 🤷🏼
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Nathan
(@nathan_2019_) reported
**** @santanderuk , been a customer for over 6 years no problems till the last few months, involved in a scam but they cant/wont do nothing about it and now there showing fake balances, poor customer services that treat u like **** on the phone , BANK ESLEWHERE.
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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_JD 💜_
(@JDee1235) reported
@santanderuk Would you be able to help me? I purchased a phone from @QuickMobileFix on Boxing Day last year and they didnt send me the phone. They have fobbed me off with different dates when they will pay me back and promised I wd receive funds today and haven't.#QuickMobileFix
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Joanna Evans
(@JoannaE12344612) reported
I’m absolutely broken, I cannot do this anymore @santanderuk I feel absolutely broken and at the end of my tether right now. I can’t give you any longer, I’ve asked for help, I’ve followed all your steps! I can’t do it anymore!!
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❤️
(@Minnie__xo) reported
@santanderuk When i have transfered money out of my account my balance has not changed and money has not been recieved to my other account is this a problem with the app?
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Jason pinkney
(@Jasonpinkney18) reported
@santanderuk Hi I still can't get on the Santander app itsays that you have blocked access to it for security reasons how long will it be for it to get fixed
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Malcolm Dixon
(@slip11) reported
@santanderuk What is your UK email address for customer support? I have been waiting 8 months for a DSAR request response and it's getting ridiculous! I cannot send a letter at the moment so need ot email copies of correspondence.