Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 03/13/2026 07:35

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London, Dartford and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomDartford Transactions
United KingdomIlford Website
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • oroman348 #oromani973 (@oroman348) reported

    @santanderuk hi I’m Oliver from Bristol I work in the NHS but my wages aren’t enough to cover my expenses I have problem with overdraft.please help…

  • mand282 Amanda Connolly (@mand282) reported

    @santanderuk they way you interact with clients can have a long term effect, my mortage runs out in 2 years and I won't be renewing with you. I will wait a few years to change my bank account too as too many swaps is bad for my credit rating. Be mindful of service.

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    Still no reply form @santanderuk about the illegal use of 0845 numbers for customer service calls @ofcom

  • tweatirs Ian Senior (@tweatirs) reported

    Just tried registering for online banking @santanderuk. Not only would the website not let me but the helpline it told me to phone is no longer in use and when I eventually got through to a human he put the phone down on me! Thinking of closing my accounts now.

  • eiliscope eilis cope (@eiliscope) reported

    So @santanderuk - now waiting on phone for 18 minutes so far to flag my issue again - which you haven't filed and once again I haven't received a call that was promised. Your #customerservice is rubbish #fail So busy paying Ant & Dec that you've forgotten about your customers! 😡

  • RobH_GOAT Robert Hicks (@RobH_GOAT) reported

    25 years of banking with HSBC without a single issue. I've been with @santanderuk 3 weeks and for the past week now I haven't been able to access a single penny from my account. Amazing service that. Thank you. It seriously takes you a week to reset an account?

  • ernmander ernmander (@ernmander) reported

    Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct internet %4.5 ? Robbing bastards

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • timmac1961 tim macgillivray (@timmac1961) reported

    @c_kedge @santanderuk Sorry to hear. I hope it get resolved for you and you get to feel better about things generally. It isn’t easy I know, and the winter weather makes us all feel down.

  • acusworth80 andrew cusworth (@acusworth80) reported

    @santanderuk are there any plans to add boosts to the Santander app or even a separate boost app. Everytime I try and log onto boosts on the website it tells me my session has just expired even though I have just logged on