Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (27%)
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Transactions (18%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: London, Dartford and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Dartford |
Transactions | |
| Ilford |
Website | |
| London |
Mobile App | |
| Romford |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Oldroyd
(@MissZoeO) reported
Well done to @santanderuk for putting additional stress on my holiday by blocking a payment to my @RevolutApp account and blocking access to my accounts. Transferring my accounts away when back (if we get away as currently can't pay my hotel)
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Stephen Milburn
(@memyslelfni) reported
@santanderuk why does the 24hr helpline not open for another hour? That's not 24hrs is it? I'm stuck in Barcelona with a frozen card, no access to money so no way to get a taxi to the airport! Thanks for nothing
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fantasypgatour
(@fantasypgatour) reported
@santanderuk I have been in deep emotional distress, I'm hungry, I'm embarrassed, I'm angry and most of all I am just shocked, how can the only money I have be taken from me for so long leaving me with nothing with no explanation given and literally no help provided. I just want the world
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:)
(@richcrash3109) reported
@santanderuk please can you follow up on an investigation on my credit card account being done by the back office? Customer services gave me reference number 027445879 but heard nothing - no text updates as promised. Please chase this up. Sick of waiting on the phone. Thanks.
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David Pollard
(@davpol8112) reported
@santanderuk Santander Bank’s Sandi automated response chat seriously needs looking into. After it has repeatedly answered your query with an automated response that completely fails to help, it messages ‘ Can I help you with anything else? Infuriating!
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Water for Street Dogs
(@WaterforStreet1) reported
@santanderuk why have you hidden your contact telephone number? Why can i only speak to a robot on live chat? Why are no humans on live chat? Why does your 0800 number send me back to app where no contact number is shown? How do i speak to a human being to detail my problem?
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Harry Makepeace 🇬🇧
(@SgtMakepeace) reported
@santanderuk I want to speak to an agent to check all is well with my account. I cannot get through to ANYONE. This is so stressful and difficult. The number on your bot is unobtainable. What a terrible service.
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joe public
(@Joe_Public78) reported
@santanderuk hi despite calling twice including lodging a formal complaint, I’m still unable to access my accounts after being frozen by yourselves. I was told it could take up to two days, it’s been 3 and still no sign of this being resolved.
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rob
(@rob22752211) reported
@santanderukhelp Technical support confirmed ongoing issues with token deletion, impossible to add card to Google wallet, awful, I've been trying for weeks with no success. Answer: wait longer and keep trying, aka find a better bank... @santanderuk @santanderukhelp
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Jeni Windsor
(@jeniwindsor) reported
@santanderuk excellent customer service from Robin Smith, Branch Manager of Colchester yesterday. Took a lot of time to support us with our current issue; a real credit to Santander.