Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@ElfisEmma) reported
@santanderuk Hi I’m trying to help my elderly Nan do an online grocery shop and it’s asking her for a One Time Passcode when she tries to checkout. She doesn’t have online banking. What can she do?
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SoniaE77
(@E77Sonia) reported
When you try to change your phone number on @santanderuk online banking and it sends a message to your old number for security. Website designers/security people obviously didn’t think that through.
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Last Kxng♛
(@MrDegannes_) reported
@santanderuk your security/fraud service is a joke! I've been on hold for over 40 minutes. Embarrassing
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Farnaz MA
(@farnaz_ma) reported
@santanderuk the worse ever customer service!! My payment didn’t go through & my account was blocked!have been trying to speak to somebody to sort the issue since 12:00 p.m. ( 5 hours) been through first checks many times but still on the line waiting to speak to security team
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Julie Cuninghame🕷
(@JulieCuninghame) reported
@DJ995031 @santanderuk I've been with First Direct for years with absolutely no problem.
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Zoe E
(@zoee1973) reported
@santanderukhelp So just tried, it’s not over 25k. Got the way to 2 factor authentication and then absolutely nothing happened! It’s almost impossible to to make online payments via @santanderuk
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emma 🌻
(@_justemma__) reported
@santanderuk bad call! Telling a 74 year old man who doesn't understand technology that he has to go online to open an account or wait until July when you can book him in! Terrible way to treat our elderly!
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Nina Stobart
(@NinaStobart) reported
Any of my contacts be able to help with banking advice please. To be precise transfer of money from a Ukraine bank account to a British @santanderuk bank (ideally without ridiculous fees) accounts in the same name?
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Connor McConnell
(@ConnorMcConnel1) reported
@santanderuk when you have a customer on hold, they don't need to be reminded that 'you're still busy' every 8 ******* seconds. It's blatantly obvious that you're still busy when there is hold music playing.
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Alibee
(@Alib958) reported
@santanderukhelp @santanderuk Hi, any update on my case? Ref MIRO11184087 Any more letter issued? It’s been since the 6th May. Account still blocked. Please help.