Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (13%)
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Transactions (12%)
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Website (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bee Barrett
(@sceneset) reported
@MorganBroadcast @santanderuk This is awful Charlotte! Not sure whether this will help but there is a Direct Debit Indemnity claim, One aspect of this is the Direct Debit Guarantee where customers can claim money back immediately via their bank if a collection error is made!
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Jac
(@viewfromhome147) reported
@MorganBroadcast How awful for you! And for it to happen to someone who has applied all the rules around pins and passwords is kinda scary. @VirginActiveUK and @santanderuk should be ashamed of themselves. They should be doing everything to help you and prevent this from happening to others
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Four days until #geekdis ♿ starts!
(@JustGeekingBy) reported
@helengrantsays @santanderuk I feel sorry for her, but there's a major hole in this story. How did they get her pin code? It had to have been somewhere in her bag or on her phone. She claims it wasn't written down, but if it was in her phone somewhere that's the same thing. Many people put it in there.
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Jeff Slade
(@MadJeffSlade) reported
@MorganBroadcast Oh shot, this is awful. How could you possibly have predicted this? Come on @santanderuk sort it out
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Kerryn Groves 💙
(@monkeykezza) reported
@MorganBroadcast @Sorrelish **** me! That sounds horrendous. Definitely sounds like an inside job too. @santanderuk are also doing as much as possible to get out of paying you back. The PIN was got from their app! I really really hope you keep fighting & get every penny back!
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John Latchford
(@JohnLatchford) reported
@MorganBroadcast Yet again a bank @santanderuk proves itself incapable of the simplest of tasks - like ringing the correct number when you have had your phone stolen. Why do they get away with the pathetic level of service.
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Rebecca Roberts
(@beckylj_roberts) reported
@MorganBroadcast Charlotte, I don’t know you but this is absolutely awful and my heart goes out to you. I will be advising my three kids to look at other banks ASAP. I really hope you manage to get this resolved and @santanderuk and @VirginActiveUK start to take some responsibility. Take care x
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Harriet - a human. 💚💜🤍
(@BippetyBoop) reported
@drclairetaylor @santanderuk @bancosantander Utterly pants and somewhat bizarre. Even with my basic knowledge of IT security, having access to the PIN like that is totally bonkers.
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Ali
(@sarcastic_ali) reported
@Sue_Pook @santanderuk If it helps I'm with Nationwide. They are constantly checking I'm me even with the regular monthly stuff. It's usually via the phone app though, so I'm not sure it would have helped here. But app access is locked to fingerprint/PIN that is different to the card PIN?
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Irena 🇺🇦
(@ORIoliver) reported
@MorganBroadcast Similar happened to my friend in July. Card etc stolen from gym, thief somehow got access to pin. @santanderuk totally unhelpful. Kept stupidly sending info to stolen phone. Rude to my friend, treated her like a criminal despite immaculate banking record.