Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 03/04/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Techpriest14 Techpriest (@Techpriest14) reported

    @santanderuk get on with fixing the issue/issues, I'm meant to have my ESA coming into my account and cant see it there and can do F.A at the moment i have bills to pay and things and cant do that without the money there. bloody sort it and quickly

  • Dave__Stewart Dave Stewart (@Dave__Stewart) reported

    @GraemeC60278265 @santanderuk Yeah, I know - Santander status page is saying everything not working EXCEPT card payments and cash machines, which is clearly not the case (at least with card payments)

  • nadiaelahi1 Nadia (@nadiaelahi1) reported

    @santanderuk is the app working now?I’m in a remote location with limited Wi-Fi and need access to my account asap.

  • xjesspowellx Jess (@xjesspowellx) reported

    @Sando34916 @santanderuk this has happened with me i’ve been waiting for them all night, i need my wages urgently aswell, hopefully the issue will get fixed soon

  • AJSAYWHAAT AJ (@AJSAYWHAAT) reported

    @shanedevine5 @santanderuk Thing is though are you able to actually use what you’ve sent over? nobody can access cash machines or pay things online even if they have balances to use

  • stevielivid Stephen Griffin (@stevielivid) reported

    @santanderuk Update on ETA of fix?

  • TinaWri90962178 Tina Wright (@TinaWri90962178) reported

    @santanderuk When is it going to be working

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @ian12795557 @santanderuk Been saying that since 6.20pm m8 so wudnt count on anytime soon Working??

  • AJSAYWHAAT AJ (@AJSAYWHAAT) reported

    @santanderuk This seems like more than just ‘technical issues’- payments not being sent, transactions not working, payments between other banks not working, website down, app down, ATMs not regnocinising Santander being operational, ATMs eating cards, the entire bank is down. With no update😑

  • TracieUK_ Tracie Dickson 🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍💻 (@TracieUK_) reported

    @santanderuk App seems to be working now. But still waiting on money going in. 😩😩😩