Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 12/05/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: Gravesend and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • annie_shrews Anne 💙 (@annie_shrews) reported

    I’m waiting for a call from your complaints department @santanderuk - now 5 working days. Trying to resolve an issue over the last 3 months to no avail. Such poor customer service. Can you give them a nudge?

  • MjpDocument mjp document scanning (@MjpDocument) reported

    @santanderuk Why is it you never answer my claims company about my dsar been a year now. Just playing games, terrible company

  • MJenkins88 Michael Jenkins (@MJenkins88) reported

    45mins on hold to @santanderuk. Just awful experience.

  • maxbluenose Maxine Hussey (@maxbluenose) reported

    @santanderukhelp @santanderuk you are sorry !!?? Not good enough…my money…, my account….and it takes you 3 days to decide where I take my money and now we have a BH so I’m without any funds until Tuesday appalling service !

  • StephenNorth3 S N (@StephenNorth3) reported

    @TheFCA @santanderuk my father 90 has not been able to access his account online for two weeks. Website suggests action on his computer which he can’t do - he’s not an expert in clearing cookies and caches. My bank doesn’t require these kinds of intervention. 1/2

  • PrimaryCoHead PrimaryCoHead (@PrimaryCoHead) reported

    Terrible service from @santanderuk On the phone for 30mins trying to sort out online banking that isn’t working, cuts me off whilst the rep is figuring stuff out. She doesn’t call me back. I try and call back and lines are closed until Tuesday.

  • ATea67950272 Mrs T Y6 (@ATea67950272) reported

    @santanderuk absolute shambles of a company. You spend millions on ads with Ant and Dec making out that you are friendly and wonderful. I have an ongoing issue with you and I’ve never received such poor communication. As a company you do not know what you are doing.

  • simon_sumners Roger Sumner (@simon_sumners) reported

    @santanderuk 100% crappie service. Been on hold for 90 mins. Flipping joke.

  • thedanhowells Dan Howells 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@thedanhowells) reported

    @santanderuk debit card payments are not working

  • maxbluenose Maxine Hussey (@maxbluenose) reported

    @santanderuk thank you for blocking me access to my own account for 3 days!! For having the cheek to request a transfer of some of my money to another bank’s fixed saver I’m still waiting for you to get back to me 😡😡