Is Santander down in Grays, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (13%)
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Transactions (12%)
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Website (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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G 🍒
(@graceylmao) reported
@santanderuk my partner is trying to sign up to online banking. it says he has already done it and has a personal ID but when he tries to log in it doesn’t work at all, how do we access it?
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Graham Pinder
(@grahampinder13) reported
@santanderuk hi can someone help? I signed up for a 1 2 3 account but haven't received my temporary security number or my card (dispatched 27th October)
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A
(@crueboy666) reported
@santanderuk terrible customer service, cash left in machine, no answer on phone, branch can’t help, I assume the bank keeps my money then?????????
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Paul
(@paulythemichael) reported
@santanderuk @santanderukhelp @bancosantander can’t believe your customer service! Switched my account to you, switch completed today and still waiting in post for online login details. Renders my account unusable. Can I get compensation for this?
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Andrew Toal
(@atoolshed2003) reported
@santanderuk absolutely hopeless. Block my account then can't get them to answer their "helpline". It only runs til 8pm, it should be 24hr. Think I'll be switching away. Useless, on phone for 30 minutes then they hung up
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abby 🥂
(@abbybaines) reported
@santanderuk Hi, my cards locked, ATM won't unlock it despite me using the correct pin and I can't get through to you over the phone. Please help!
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jane urwin
(@curlyjanes) reported
@santanderuk a long wait to report a fraudulent transaction but great customer service when it arrived.
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TheScottishSiren
(@Rust13Suzanne) reported
@santanderuk I have been trying to return a call from your fraud department earlier and have spend about half an hour trying to get through. It would also seem that my card is temporarily blocked and I need the block removed today.
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ernmander
(@ernmander) reported
Tried making a claim for a broken roof tile with @santanderuk the site auto pings you to @AvivaUK just had a message back from Aviva saying never heard of you and can’t find any insurance. I need to ask Santander what am I paying £116 a month for @santanderukhelp
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Tina Q-Pel
(@Tinkale85) reported
@santanderuk can you please get your customer service sorted and an email address for your customers to reach you? That would be referred to as service. Thank you!