Santander

Is Santander down in Grays, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grays, Borough of Thurrock, England 12/13/2025 07:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzMcCarthy2 Suz McCarthy (@SuzMcCarthy2) reported

    And one for you @santanderuk for refusing to upgrade my card so I have to use such a **** company (pockit) because you wouldn't let me upgrade my card.

  • Bexx_xx Bexx (@Bexx_xx) reported

    @santanderukhelp @santanderuk why does your fraud telephone number actually now just go through to the ‘Business Account’ team. Then you get passed around and on hold for 20mins and counting. Brilliant service for your vulnerable customers at risk of fraud!

  • Replicess Kimberley Everest (@Replicess) reported

    @santanderuk Why haven't I been able to make payments to my Credit card for weeks?? Mobile Banking says that I have to do it via your main Website....that tells me to pay via Mobile App! Which is it please?! 😟

  • LouthMatters Louth Matters (@LouthMatters) reported

    Grrr @santanderuk help your customers. I've spent 2 hours just trying to find out where to email a complaint to you & failed. The worst experience is the dire 'chat' with a robot on your website who doesn't understand anything - even the word email. Please let me have an email

  • odetoocd K8 (@odetoocd) reported

    @santanderuk I don't know where to go for my appointment this sat, please help me??

  • khalidabz05 K🎬 (@khalidabz05) reported

    @santanderuk I had the most horrendous time with your bank I’ve already switched what a terrible service and trash staff I’m advising all my friends and family do not bank with these people

  • enomiseleda enomis (@enomiseleda) reported

    @santanderuk why isn’t your online banking app working

  • charlieslocs78 Charlotte Slocombe (@charlieslocs78) reported

    @santanderuk @antanddec I can't believe how horrendous service whne trying to complete simple tasks, especially when considering vulnerable customers

  • adrianjunkbtin1 adrian.junk@btinternet.com (@adrianjunkbtin1) reported

    @santanderuk is your site down i payed rates a few days ago with my card but it is not showing up on my santander app.

  • sarupashah Sarupa Shah (@sarupashah) reported

    @santanderuk that is your standard fallback position for a disgraceful customer service - years later and it is still not fit for customers... and inane tweet replies to make out you 'care' ... improve - how hard is it to answer phones and be efficient in banking - you are a bank...no?