Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, transactions and login.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Cheadle, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cheadle, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheadle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Santander
Santander is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Santander Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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Patrick Shaw (@PatchLatics) reported from Oldham, England@UJeebus89 @santanderuk They are the first to tax us on gains. What ******** do they want haha
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Lady Chelsea Norris (@radiochelsea) reported from Stockport, England2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk
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Claire Morris (@ClaireJMorris) reported from Stockport, England@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Norbert Lad. (@maximuslid) reported from Knutsford, England@santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.
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TheChilliPod (@PodChilli) reported from Oldham, England@santanderuk I've had 2 payments of £17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?
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Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Oldham, EnglandIs anyone having issues with @santanderuk app on #iPhone? Song log me in!
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Lady Chelsea Norris (@radiochelsea) reported from Stockport, England1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, EnglandIs the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
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R🔥nge Heating (@RangeHeating) reported from Urmston, EnglandAlready a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
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David Waters (@davidwaters79) reported from Knutsford, EnglandGoodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ilikefilmme (@Ilikefilmme) reported@santanderuk Can you please furnish me with a direct number or email address 4 the vulnerable customer team please as 1 of your staff members insisted on asking my dying mother 2 tell her the last payments she made as a security check even though she was itold thats not possible
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Garry Peat (@RidgewayRam) reported@santanderuk Yes we will email you but this needs reporting to FSCS and financial ombudsman as the service we are getting is nothing short of appalling. Promises to call back but don’t and still can’t access our money despite requesting a transfer to an account in the same name …. Sigh 😞
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name pending (@wozeruk) reported@santanderuk I need some help. I have been rejected for a basic bank account but by law you after accept me underpayment account regulation 2015 you are designated by HM treasury and must offer a basic account I fit the criteria can somebody help me with this inquiry
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Sheila kirkby (@kirkbysheila28) reported@santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳
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Sorare Rhino (@FifaThing) reported@santanderuk This bot reply to save face doesn't help anyone
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Tom King (@silentshark) reported@santanderuk any chance you could answer your phone? Appaling service
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julie (@juliebalfo) reported@santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!
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Sorare Rhino (@FifaThing) reportedUpdate day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it
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Garry Peat (@RidgewayRam) reported@santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation
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Carolyn Eley (@CarolynEley2) reported@santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service