Sky Outage Report in Westenhanger, Kent, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Westenhanger, Kent, England
The most recent Sky outage reports came from the following cities: Folkestone and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Internet | |
| Folkestone |
TV | |
| Ashford |
Wi-fi | |
| Ashford |
TV | |
| Folkestone |
Internet | |
| Folkestone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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OoOoOwen 👻🎃
(@DoctorDisco63) reported
from
Ashford, England
@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️
(@ashfordhammer) reported
from
Ashford, England
Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Jack Godden
(@JackG1210) reported
from
Ashford, England
@SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.
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simon tickner
(@tickers24) reported
from
Folkestone, England
@OllieHolt22 @SkySports are disgusting.. Shoot down clubs for engaging talks into a ESL then say nothing about Newcastle buyers and Human rights.. A shocking narrative.
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam I've tested my speeds before as this happened multiples of times and I haven't put a claim in either. This time I'll look I to as its still doing it. It is completely cutting off and other in my town are having the same issues as well as nationally I've seen.
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️
(@AngusWillson) reported
from
Ashford, England
@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Non stop issues Awful wifi
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Gooner John 🏴🎗
(@c_lawlor1) reported
from
Dover, England
@SkyFootball @SkySports @GNev2 any chance you can turn the artificial fans back on this is ****!!
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Kevin O'Brien
(@khobr1en100) reported
from
Ashford, England
@SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.
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Matt Locking
(@Matt_Locking) reported
from
Eastry, England
@SkyHelpTeam hi I need to contact someone in your customer support team. Are you doing customer support via email or live chat yet? I do not have the time in my day to stay on hold on the phone for 50 minutes to get fobbed off again!!!
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Pezza
(@pezza1) reported
from
Ashford, England
@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
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Ben Bell
(@BellBen88) reported
from
Hawkinge, England
@skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.
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Mark Buckland
(@MarkBuckland73) reported
from
Ashford, England
@talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful
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Dave Weller
(@warbowdave) reported
from
Chartham, England
@SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
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Julie
(@skibarette) reported
from
Folkestone, England
@SkySports VAR is ****
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mark tugwell
(@MaarkTugwell) reported
from
Sellindge, England
Hey @SkyHelpTeam please help my frustrations. A Broadband engineer was meant to visit today with WiFi boosters. A TV engineer has visited without boosters. I am losing my patience.
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!
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Simon Roberts
(@Syeinkent) reported
from
Chilham, England
@SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chirag
(@ChiragMaher) reported
@SkyHelpTeam Hi Michelle, it's a common issue that's discussed on the Sky forums too, still present on the 32B206. There wasn't any new advice given to what was already tried (turn it off and on at the mains / factory state).
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Nigel Smith (the other one).
(@nigellosmith) reported
Update from @SkyUK @SkyHelpTeam regarding my broadband. Just had a message saying they’ll need another couple of working days to try to get information. That’ll be 10 days down at least. If you’re thinking of becoming a @SkyUK broadband customer, please don’t.
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TTOTC 🔴⚪⚫
(@TTOTC1) reported
@SkySports Course not...bad finish
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Mr M
(@sparta638) reported
@SkyHelpTeam My internet has been really bad even though I have ultrafast it was struggling to stream I player and the connection keeps dropping and I have to reset my router! Have run the tests and that says everything is ok but it clearly isn’t
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P B
(@nylrem38) reported
@SkyHelpTeam hi sky help team., I've joined sky in the last couple of days and just joined my dad up too . How disappointing already how terrible sky go is ...it won't recognise me at all
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TrompeLeMonde
(@Tr0mpeLeM0nde) reported
@SkyHelpTeam It's difficult to get a picture of it - doesn't really show in a still. It only seems to be during UHD football and I have read it's a known issue with the HDR format of the UHD broadcast (HLG rather than HDR10 or Dolby Vision). Can you confirm if this is the case?
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matthew barnett
(@Koptrooper) reported
@SkyHelpTeam my broadband has dropped out is there an issue with the system?
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Graham Buttrick
(@GrahamButtrick) reported
@SkyHelpTeam I rang you this morning as couldnt connect sky go on samsung phone and told the signal from sky q not working and will be sorted in 4 hours. 6 hours later still saying upgrade required to enjoy sky go!!!
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Sara
(@SaraTraube) reported
@SkyHelpTeam Thanks. What is the phone number? Still no satellite signal or landline…
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Erik
(@fredrikstad7) reported
@RealMaxis1 @SkySports @wroetoshaw He is impossible to cancel.