Sky Outage Report in Westenhanger, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Westenhanger, Kent, England
The most recent Sky outage reports came from the following cities: Ashford and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
TV | |
| Folkestone |
TV | |
| Ashford |
TV | |
| Folkestone |
Internet | |
| Ashford |
TV | |
| Folkestone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Non stop issues Awful wifi
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Matt Locking
(@Matt_Locking) reported
from
Eastry, England
@SkyHelpTeam hi I need to contact someone in your customer support team. Are you doing customer support via email or live chat yet? I do not have the time in my day to stay on hold on the phone for 50 minutes to get fobbed off again!!!
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️
(@AngusWillson) reported
from
Ashford, England
@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Julie
(@skibarette) reported
from
Folkestone, England
@SkySports VAR is ****
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simon tickner
(@tickers24) reported
from
Folkestone, England
@OllieHolt22 @SkySports are disgusting.. Shoot down clubs for engaging talks into a ESL then say nothing about Newcastle buyers and Human rights.. A shocking narrative.
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Kevin O'Brien
(@khobr1en100) reported
from
Ashford, England
@SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.
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mark tugwell
(@MaarkTugwell) reported
from
Sellindge, England
Hey @SkyHelpTeam please help my frustrations. A Broadband engineer was meant to visit today with WiFi boosters. A TV engineer has visited without boosters. I am losing my patience.
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam I've tested my speeds before as this happened multiples of times and I haven't put a claim in either. This time I'll look I to as its still doing it. It is completely cutting off and other in my town are having the same issues as well as nationally I've seen.
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Gooner John 🏴🎗
(@c_lawlor1) reported
from
Dover, England
@SkyFootball @SkySports @GNev2 any chance you can turn the artificial fans back on this is ****!!
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Simon Roberts
(@Syeinkent) reported
from
Chilham, England
@SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
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Pezza
(@pezza1) reported
from
Ashford, England
@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
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Dave Weller
(@warbowdave) reported
from
Chartham, England
@SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️
(@ashfordhammer) reported
from
Ashford, England
Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Callum Smith
(@callumsmith1510) reported
from
Lympne, England
@louis_wr @SkySports My bad, thought you supported Leeds
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Mark Buckland
(@MarkBuckland73) reported
from
Ashford, England
@talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful
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OoOoOwen 👻🎃
(@DoctorDisco63) reported
from
Ashford, England
@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
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Ben Bell
(@BellBen88) reported
from
Hawkinge, England
@skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lloyd Patterson
(@Lloydp84) reported
@SkyHelpTeam Sky you never update the service checker when the broadband goes down straight away! All I get is everything is working fine. Clearly not you only got to look on Twitter or downdetector to see there is a problem. totally sick of it now. I’ll be calling to cancel.
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Tom Wilson
(@tomwilson88) reported
@gamray @SkySports You think they're right to support Jussie Smollett?
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Edgarthefirst
(@Edgarthefirst1) reported
@SkyHelpTeam @samjjones73 If your Internet is down, what the point of directling us to the web site ????
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John Atkinson
(@johnthetiger) reported
@SkyHelpTeam why am I unable to download any content on my Sky Q box? Big problem, with pages on forums about it. I would appreciate a refund as I’m not able to access an product I pay for.
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dan squires💙
(@dansquires7) reported
@SkyUK Good evening, we have not had Internet access since this morning. This is a serious problem as my wife works from home. I've tried direct messaging but you don't respond of Twitter or Facebook
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sara charlotte
(@CarberrySara) reported
@SkyHelpTeam no. i called twice yesterday and four times today, i’ve tweeted you a s spoken to your engineer. i’ve done my part now you do yours and fix it!
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Mark Gibbons
(@Gibbo2606) reported
@SkyHelpTeam I’ve got the same issue as lots of people on here, my sky Q box has an error message that says “download failed item unavailable” Appears to be huge problem see community forum Sky Q Download Failure (33 pages and 4k+ views) please acknowledge and fix
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John Evans
(@johnevans1977) reported
@SkySports Get rid of silverwood and all the coaches absolutely Shiite the lot of them. Never rated them
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David Rolfe
(@Mrdaveyr) reported
@SkyUK I can’t download anything from on demand or sky cinema, just seen this has been going on for days, where’s the fix?
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M I K E . L 5️⃣
(@aceofherts5) reported
@SkySports That’s like Liverpool playing Crewe with Crewe down to ten men after 3 minutes, at Anfield. Absolute non event.