Sky Outage Report in Westenhanger, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Westenhanger, Kent, England
The most recent Sky outage reports came from the following cities: Ashford and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
TV | |
| Folkestone |
TV | |
| Ashford |
TV | |
| Folkestone |
Internet | |
| Ashford |
TV | |
| Folkestone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
-
Pezza
(@pezza1) reported
from
Ashford, England
@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
-
Julie
(@skibarette) reported
from
Folkestone, England
@SkySports VAR is ****
-
ChrisNash1972
(@chris_nash1972) reported
from
Dover, England
@SkySportsPL A surprise, no ex Spurs pundit but Ashley WHITE FRONTS Cole represents Chelsea. Normal bias crap from @SkySports as expected 🔥🔥🔥
-
Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@KatharineMerry @SkySports Maybe 7th but been rubbish for most of the season , you guys just need to win a couple of games and your be safe , west ham are awful
-
Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
-
Simon Roberts
(@Syeinkent) reported
from
Chilham, England
@SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks
-
Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
-
LO-LO DIMOW
(@Lolodimow) reported
from
Folkestone, England
@SkyHelpTeam my broadband has been pretty bad week and is now down completely. I have reset and tested but comes on then off again. no live chat available. please advise asap
-
Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
-
Tom Jordan
(@tomcafc) reported
from
Hawkinge, England
@SkySports Suck it up Chesterfield, with real football cancelled we need you poverty teams still open so we can get our football fix
-
gavin
(@gavin96391533) reported
from
Ashford, England
I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
-
Mark Buckland
(@MarkBuckland73) reported
from
Ashford, England
@talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful
-
⚒⚒ 😎Tony😎 ⚒⚒🙅♂️
(@ashfordhammer) reported
from
Ashford, England
Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
-
Gooner John 🏴🎗
(@c_lawlor1) reported
from
Dover, England
@SkyFootball @SkySports @GNev2 any chance you can turn the artificial fans back on this is ****!!
-
Kevin O'Brien
(@khobr1en100) reported
from
Ashford, England
@SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.
-
OoOoOwen 👻🎃
(@DoctorDisco63) reported
from
Ashford, England
@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
-
Callum Smith
(@callumsmith1510) reported
from
Lympne, England
@louis_wr @SkySports My bad, thought you supported Leeds
-
Holly Steele
(@DollyATL) reported
from
Ashford, England
@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
-
Fátima Carolina
(@fatimacarolina_) reported
from
Folkestone, England
WORST COMPANY IN THE UK @SkyUK
-
Matt Locking
(@Matt_Locking) reported
from
Eastry, England
@SkyHelpTeam hi I need to contact someone in your customer support team. Are you doing customer support via email or live chat yet? I do not have the time in my day to stay on hold on the phone for 50 minutes to get fobbed off again!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
𝔸𝕞𝕪 🌸
(@x_Amy_Turner_x) reported
@SkyUK signed up to your tv, phone and broadband and all were activated when I moved home last month but for some reason my phone line is not working at all. I have full broadband access and can dial calls to my landline but the phone never rings and I can’t call out from it?!
-
Talbo
(@dpwlt) reported
@SkyHelpTeam Have tried 4 different devices, cleared DNS resolver caches attempted to use 3rd party DNS, have run the test at URL above several times, it now acknowledges there is an error but only after running the test, service status still shows no known issues. None of this will help 1/2
-
Anya 🏴💙🏴
(@fancie18) reported
@SkyHelpTeam That gets the none existent paper bills stopped but how do do I get a refund of the monthly charges which you have charged but not sent anything. Truly bad customer service
-
Stewart Williams
(@stew_of_sedgley) reported
@SkyHelpTeam Really. So you provide a mobile phone service and point me in the direction. Of the council or open reach. Neither have anything to do with YOUR service
-
Azhar Mahmood
(@AzharMa15573508) reported
@SkyHelpTeam Bracknell Sky Broadband keeps going off today, numerous issues
-
Gary Smith
(@smithsterbloke) reported
DISGUSTED in @SkyUK @SkyHelpTeam! New customer to Sky and still waiting for my complaint to be dealt with! Being pushed pillar to post and lied to... And can't (unsurprisingly) get through to anyone within management to take ownership of the problem! #dontsignuptosky
-
Ben Hunt
(@huntyben) reported
@SkyHelpTeam Hi - we have just had a forceful phone call from someone saying they are calling from Sky about a potential security issue with our Broadband hub. They have tried to call multiple times today from 02037276480, 02037209730 and 02037240421.
-
Talbo
(@dpwlt) reported
@SkyHelpTeam As the link to the router is down. There is a service outage. What would help is if sky didn't try to blame my equipment and showed the service outage on the status page so I don't have to spend an hour diagnosing my connection to find out the issue is with the ISP
-
Ha Zaa
(@HaZaa365) reported
Hi @SkyHelpTeam, i was on hold earlier today for an hour to report broadband issues. I did speak to two representatives but call dropped. Is there any way for someone to contact me?
-
Matt Maunder
(@mattmaunder) reported
@SkyHelpTeam How do you suggest I access the website when my internet is offline? As mentioned, the whole are has been going down with multiple complaints, so I’m asking if there is an outage and plan to resolve?