Sky Outage Report in Westenhanger, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Westenhanger, Kent, England
The most recent Sky outage reports came from the following cities: Folkestone and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Internet | |
| Folkestone |
TV | |
| Ashford |
Wi-fi | |
| Ashford |
TV | |
| Folkestone |
Internet | |
| Folkestone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Simon Roberts
(@Syeinkent) reported
from
Chilham, England
@SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks
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Lauren 🐱🌻🌍 #BeKind
(@laurenjean23) reported
from
Ashford, England
@SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Mark Buckland
(@MarkBuckland73) reported
from
Ashford, England
@talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful
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OoOoOwen 👻🎃
(@DoctorDisco63) reported
from
Ashford, England
@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam I've tested my speeds before as this happened multiples of times and I haven't put a claim in either. This time I'll look I to as its still doing it. It is completely cutting off and other in my town are having the same issues as well as nationally I've seen.
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Ben Bell
(@BellBen88) reported
from
Hawkinge, England
@skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️
(@AngusWillson) reported
from
Ashford, England
@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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mark tugwell
(@MaarkTugwell) reported
from
Sellindge, England
Hey @SkyHelpTeam please help my frustrations. A Broadband engineer was meant to visit today with WiFi boosters. A TV engineer has visited without boosters. I am losing my patience.
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simon tickner
(@tickers24) reported
from
Folkestone, England
@OllieHolt22 @SkySports are disgusting.. Shoot down clubs for engaging talks into a ESL then say nothing about Newcastle buyers and Human rights.. A shocking narrative.
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Jack Godden
(@JackG1210) reported
from
Ashford, England
@SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.
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Julie
(@skibarette) reported
from
Folkestone, England
@SkySports VAR is ****
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Non stop issues Awful wifi
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
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Gooner John 🏴🎗
(@c_lawlor1) reported
from
Dover, England
@SkyFootball @SkySports @GNev2 any chance you can turn the artificial fans back on this is ****!!
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Dave Weller
(@warbowdave) reported
from
Chartham, England
@SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.
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Matt Locking
(@Matt_Locking) reported
from
Eastry, England
@SkyHelpTeam hi I need to contact someone in your customer support team. Are you doing customer support via email or live chat yet? I do not have the time in my day to stay on hold on the phone for 50 minutes to get fobbed off again!!!
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️
(@ashfordhammer) reported
from
Ashford, England
Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Pezza
(@pezza1) reported
from
Ashford, England
@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Frederick Barwell
(@fred_barwell) reported
@SkyHelpTeam so sky say that they are unable to help to be able to watch BT sports Box office and BT say that they are unable to help me to be able to watch BT sports Box office so is there any human being on planet that can help me to fix the problem or do
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Joy Boyes
(@joyboyes1) reported
@SkyHelpTeam So Sky make a mistake and give Openreach the wrong address and then cancel my broadband order at my new address without even telling me. Although my Glass TV still arrived. I’ve now had to place a new order and wait another two weeks for broadband! Very disappointed
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Frederick Barwell
(@fred_barwell) reported
@SkyHelpTeam to help me out and solve the problem
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VenialSpore2
(@VenialSpore2) reported
@SkyUK my wifi has been cutting off every 5 minutes I've tried calling but no one listens or I can't understand what anyone is saying on the phone is there an issue with ur network atm thanks kind regards
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Womble
(@mummyJo46) reported
@SkyHelpTeam Please help. My landline has stopped working. Tried to contact you online but you’ve closed case. Presume bc my number not linked to acc. Husband unable to call & I need landline so elderly father can get hold of me at home (he can’t use mobiles).
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Jeny
(@jenybatx) reported
@SkyHelpTeam That they are getting an engineer to check my lines but no one has checked and it’s still not working, my daughter can’t do her homework and my data has nearly ran out from using it for 7 days.
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Wayne Ryan
(@shiftylad) reported
@SkyHelpTeam good morning. My subscription is now way too expensive and when I was on before I was told I had to wait until now to cancel. Is this ok?
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🇬🇧Scott Hannah🇬🇧
(@Scotthannah42Sh) reported
@SkyHelpTeam…….and then you have taken £300 from my bank account as “alterations” to my account, very poor customer quality from a company as big as SKY #poorcustomerservice
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Linda Ray
(@CTFCLinda) reported
@SkyHelpTeam Many thanks, I did have the same problem with itv1 a few weeks ago and did ring up. The guy said he'd do some tests and then it seemed to be ok...until now again.
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🇬🇧Scott Hannah🇬🇧
(@Scotthannah42Sh) reported
@SkyHelpTeam, your broadband was that unreliable and poor I was forced to change my provider as I work from home and depend on internet to do my job, your best solution was to turn off all the Wi-Fi devices, I changed provider, but still have my phone and tv package with you…..