Sky Outage Report in Westenhanger, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Westenhanger, Kent, England
The most recent Sky outage reports came from the following cities: Folkestone and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Internet | |
| Folkestone |
TV | |
| Ashford |
Wi-fi | |
| Ashford |
TV | |
| Folkestone |
Internet | |
| Folkestone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Ian Hewett
(@HewettIan) reported
from
Kennington, England
@SkyUK Treat your loyal customers fairly, that is how business is supposed to be managed. #RipOff #WhyAreNewCustomersMoreSpecial
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Kevin O'Brien
(@khobr1en100) reported
from
Ashford, England
@SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.
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Callum Smith
(@callumsmith1510) reported
from
Lympne, England
@louis_wr @SkySports My bad, thought you supported Leeds
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@KatharineMerry @SkySports Maybe 7th but been rubbish for most of the season , you guys just need to win a couple of games and your be safe , west ham are awful
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Holly Steele
(@DollyATL) reported
from
Ashford, England
@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Richie
(@RichieTrucker) reported
from
Ashford, England
@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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Abby catherine
(@abby249abby) reported
from
Ashford, England
My broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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gavin
(@gavin96391533) reported
from
Ashford, England
I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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seekharbourloz
(@seekharbourloz) reported
from
Ashford, England
Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
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John lawlor
(@Lawlor68) reported
from
Dover, England
Been away for a week, seen no sport or any news.... ffs turn skysports news on 😱 WTF!! Why are they giving them clowns airtime....
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Arron
(@dunmanifestin) reported
from
Folkestone, England
Hi @SkyHelpTeam my sky q box keeps randomly not connecting to my home network. Every other device in the house keeps its connection. Has done this since day 1 in early July. Thought it may be a router issue, but have since upgraded to @NETGEAR #orbi
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LO-LO DIMOW
(@Lolodimow) reported
from
Folkestone, England
@SkyHelpTeam my broadband has been pretty bad week and is now down completely. I have reset and tested but comes on then off again. no live chat available. please advise asap
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Paul Baker
(@BakerBouy) reported
from
Folkestone, England
Loyal customer for over 20 years @skyUK. BT scrap line rental for those with no phone, Sky add £18.99 onto TV package’s. Cancelled as you want £20 Admin fee, Deal increased during the call. Not Happy App GREAT NEWS package has changed with only half the package being cancelled 😡
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Ben H
(@benh1973) reported
from
Boughton Aluph, England
@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Tom Jordan
(@tomcafc) reported
from
Hawkinge, England
@SkySports Suck it up Chesterfield, with real football cancelled we need you poverty teams still open so we can get our football fix
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ChrisNash1972
(@chris_nash1972) reported
from
Dover, England
@SkySportsPL A surprise, no ex Spurs pundit but Ashley WHITE FRONTS Cole represents Chelsea. Normal bias crap from @SkySports as expected 🔥🔥🔥
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Eamonn
(@mrsmoke1963) reported
from
Ashford, England
@SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care
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Fátima Carolina
(@fatimacarolina_) reported
from
Folkestone, England
WORST COMPANY IN THE UK @SkyUK
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Ian Hewett
(@HewettIan) reported
from
Kennington, England
@SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Whittington
(@lukewhitt_) reported
@SkyHelpTeam Same issue in Firefox, Safari & Chrome. Inspecting the chatter between browser and test, I can see the server is responding with: "Internal test system processing error. On first error please check and then resubmit test request, on subsequent errors please contact the SMC"
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Steve Milligan
(@Stevemills76) reported
@SkyHelpTeam I have checked others in my area and their internet is also down. Please can you look into it. I’m working from home and have no connection. I’m having to tether from my 4g which is not ideal
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Danny Jackson
(@Deeeeeej07) reported
@SkyHelpTeam Hi, I need help identifying my pin number for Sky. Recenetly changed from sky+ to skyQ and need to either reset pin or know what it is please.
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Tom Wellings
(@tmw_1234) reported
@Mats903 @stevebowyer84 @SkySports They were not playing the worst team in the history of the premier league “lol”
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Mark Hannan
(@Ch1zzer) reported
@davebrown1283 @SkySports Only my humble opinion Dave. In reality the worst United side I’ve seen will be 2 points behind the best team in the world.
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Jackie
(@Saggar) reported
@SkyHelpTeam @Stevemills76 It's down in ST2 too. Your 'check your connection' isn't working either, probably because we're all checking our connections.
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Adam B
(@Adbainospurs) reported
@SkySports I’m not entirely convinced they are top 4 contenders. A few results against poor sides doesn’t change the fact they am have been shambolic at times this year
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Ross
(@rosstheconsumer) reported
@OpenreachHelp it seems all broadband in our village has gone down. Happened on Friday and came back same day, then went down on Wednesday and hasn’t been restored yet. Heard there is a wider south-east outage? Is that true?! No info from my ISP (@SkyHelpTeam)
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Simon Williams
(@sw37ans) reported
@davidhills12 @skytv @SkyHelpTeam They're a joke mate, a massive company worth billions and they treat their customers like dirt
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Jinglee Bells 🎄🎅❄️☃️
(@Iamleenelson) reported
@SkyHelpTeam I am just going to cancel the engineer was out Tuesday saying it was fixed and clearly isn’t