Sky Outage Report in Westenhanger, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Westenhanger, Kent, England
The most recent Sky outage reports came from the following cities: Folkestone and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
TV | |
| Ashford |
TV | |
| Folkestone |
Internet | |
| Ashford |
TV | |
| Folkestone |
TV | |
| Ashford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Ben Bell
(@BellBen88) reported
from
Hawkinge, England
@skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.
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⚒⚒ 😎Tony😎 ⚒⚒🙅♂️
(@ashfordhammer) reported
from
Ashford, England
Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️
(@AngusWillson) reported
from
Ashford, England
@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic
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Matt Locking
(@Matt_Locking) reported
from
Eastry, England
@SkyHelpTeam hi I need to contact someone in your customer support team. Are you doing customer support via email or live chat yet? I do not have the time in my day to stay on hold on the phone for 50 minutes to get fobbed off again!!!
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Simon Roberts
(@Syeinkent) reported
from
Chilham, England
@SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Lewis
(@lgriffiths200) reported
from
Ashford, England
@SkyHelpTeam Non stop issues Awful wifi
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Pezza
(@pezza1) reported
from
Ashford, England
@McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam I've tested my speeds before as this happened multiples of times and I haven't put a claim in either. This time I'll look I to as its still doing it. It is completely cutting off and other in my town are having the same issues as well as nationally I've seen.
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Julie
(@skibarette) reported
from
Folkestone, England
@SkySports VAR is ****
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mark tugwell
(@MaarkTugwell) reported
from
Sellindge, England
Hey @SkyHelpTeam please help my frustrations. A Broadband engineer was meant to visit today with WiFi boosters. A TV engineer has visited without boosters. I am losing my patience.
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!
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Callum Smith
(@callumsmith1510) reported
from
Lympne, England
@louis_wr @SkySports My bad, thought you supported Leeds
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Kevin O'Brien
(@khobr1en100) reported
from
Ashford, England
@SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.
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Gooner John 🏴🎗
(@c_lawlor1) reported
from
Dover, England
@SkyFootball @SkySports @GNev2 any chance you can turn the artificial fans back on this is ****!!
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OoOoOwen 👻🎃
(@DoctorDisco63) reported
from
Ashford, England
@SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.
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Mark Buckland
(@MarkBuckland73) reported
from
Ashford, England
@talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful
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simon tickner
(@tickers24) reported
from
Folkestone, England
@OllieHolt22 @SkySports are disgusting.. Shoot down clubs for engaging talks into a ESL then say nothing about Newcastle buyers and Human rights.. A shocking narrative.
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Dave Weller
(@warbowdave) reported
from
Chartham, England
@SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Northern Monkey
(@northern_monkee) reported
@SkyHelpTeam All on the latest software. After only experiencing it on the mini boxes, it has now just happened on the main 2TB box when checking the software version - scrolling down to settings, the right side of the screen stayed on the "home" layout.
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Christopher
(@ChrisDfc30) reported
@SkyHelpTeam Internet is down
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Ashley Webb
(@AshleyWebb82) reported
@SkyHelpTeam Yes it says there is a connection problem. Then when I click “I think there is an issue” it says it’s ok. But it’s not. I’ve now held reset button down for 10 seconds to reset box. But no difference
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JK
(@jkCov) reported
@SkyHelpTeam is there a reason why 3 times in the last week my sky a box has said it’s not connected to the internet. It’s not happened for months. No other devices having WiFi issues. Looks@like a software fault. Is this a known issue?
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dean deanson
(@dean_deanson) reported
@WFHutton @SkyHelpTeam What do you mean the agent could do nothing? They’ve booked you an engineer to fix the fault so they have literally done their job. Unless you expect them to come out themselves and fix your issue you entitled moaning prick
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Javed Rehman
(@JavedRehman) reported
@SkyHelpTeam hey, I never seem to get any 5G in Birmingham, is this because I need a sim replacement?
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(((Brian))) 💙💙💙
(@Brianjsg) reported
@SkyUK if only you had a website for people waiting to get sky broadband that didn’t need a strong broadband signal, I’d be able to check if the open reach engineer is really coming tomorrow. @OpenreachHelp
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KJ 🦋⁷
(@Kaatie23_) reported
Sent a perfect condition iPhone 11 back to @SkyHelpTeam and they’re trying to tell me it arrived cracked and are trying to charge me. Not my problem if it got damaged in the transit you organised. Shocking service.
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One More Point - Crystal Palace FC Fanzine
(@OneMorePoint1) reported
@SkyUK Very disappointing service which I had to give back after a week Also miffed that the sales rep told me of the 'universal search' feature which meant I could watch any programme even shown on BBC or ITV since 1996 No such thing exists! Other Sky stuff been fine - this was poor
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dean deanson
(@dean_deanson) reported
@_n_e_i_l__ @SkyHelpTeam Should be working properly in about 3 days and 5 hours Neil, hope this answers your stupid question