Sky Outage Report in Westenhanger, Kent, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Westenhanger, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westenhanger and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Westenhanger, Kent, England
The most recent Sky outage reports came from the following cities: Folkestone and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Internet | |
| Folkestone |
TV | |
| Ashford |
Wi-fi | |
| Ashford |
TV | |
| Folkestone |
Internet | |
| Folkestone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Westenhanger, England
Latest outage, problems and issue reports in Westenhanger and nearby locations:
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Arron
(@dunmanifestin) reported
from
Folkestone, England
Hi @SkyHelpTeam my sky q box keeps randomly not connecting to my home network. Every other device in the house keeps its connection. Has done this since day 1 in early July. Thought it may be a router issue, but have since upgraded to @NETGEAR #orbi
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Abby catherine
(@abby249abby) reported
from
Ashford, England
My broadband has been nothing but slow and nothing will load .. step it up @SkyUK
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Paul Baker
(@BakerBouy) reported
from
Folkestone, England
Loyal customer for over 20 years @skyUK. BT scrap line rental for those with no phone, Sky add £18.99 onto TV package’s. Cancelled as you want £20 Admin fee, Deal increased during the call. Not Happy App GREAT NEWS package has changed with only half the package being cancelled 😡
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Neil
(@monkey1959neil) reported
from
Dover, England
@ddforever @SkySports That's because our ex players are too classy to go onto a shit channel
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@KatharineMerry @SkySports Maybe 7th but been rubbish for most of the season , you guys just need to win a couple of games and your be safe , west ham are awful
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gavin
(@gavin96391533) reported
from
Ashford, England
I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental
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Holly Steele
(@DollyATL) reported
from
Ashford, England
@SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.
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Eamonn
(@mrsmoke1963) reported
from
Ashford, England
@SkyUK complained about price increases as I’ve had contract for less than a month condescending agent I asked to be put through to cancellations he cut me off !!!!! Great service and customer care
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Ian Hewett
(@HewettIan) reported
from
Kennington, England
@SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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LO-LO DIMOW
(@Lolodimow) reported
from
Folkestone, England
@SkyHelpTeam my broadband has been pretty bad week and is now down completely. I have reset and tested but comes on then off again. no live chat available. please advise asap
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Ben H
(@benh1973) reported
from
Boughton Aluph, England
@SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.
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Tom Jordan
(@tomcafc) reported
from
Hawkinge, England
@SkySports Suck it up Chesterfield, with real football cancelled we need you poverty teams still open so we can get our football fix
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John lawlor
(@Lawlor68) reported
from
Dover, England
Been away for a week, seen no sport or any news.... ffs turn skysports news on 😱 WTF!! Why are they giving them clowns airtime....
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Abi Sale
(@AbiSale1) reported
from
Dover, England
@charkiie @LightsOutF1Blog @SkySportsF1 @SkyHelpTeam Just turn the volume up and I’ll be able to hear crofty! I have a sky +HD box. The contract ran out a few years ago so I can cancel anytime
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Fátima Carolina
(@fatimacarolina_) reported
from
Folkestone, England
WORST COMPANY IN THE UK @SkyUK
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Richie
(@RichieTrucker) reported
from
Ashford, England
@SkyHelpTeam Thanks. It appears a magic reset solved the issue
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ChrisNash1972
(@chris_nash1972) reported
from
Dover, England
@SkySportsPL A surprise, no ex Spurs pundit but Ashley WHITE FRONTS Cole represents Chelsea. Normal bias crap from @SkySports as expected 🔥🔥🔥
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Ian Hewett
(@HewettIan) reported
from
Kennington, England
@SkyUK Treat your loyal customers fairly, that is how business is supposed to be managed. #RipOff #WhyAreNewCustomersMoreSpecial
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seekharbourloz
(@seekharbourloz) reported
from
Ashford, England
Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Finch
(@DavidFinch1973) reported
@SkyHelpTeam Still not working tried numerous times
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James Dougal Actor
(@deablosantos) reported
@SkyHelpTeam any reason why the broadband is down? Can someone fix this? All tests seem clear.
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Woofdog78
(@woofdog782) reported
@SkyHelpTeam not any customer booked online to watch on roku Went through security check on bank etc and showing as pending £20 but cannot access any live boxing and on the box office website not even any evidence that I’ve paid despite it showing on my bank pending
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Ben Wild
(@BenjxminWild) reported
@JaymieC89 @SkyHelpTeam Yeah need need to mention this work around! Terrible service.
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Ben Wild
(@BenjxminWild) reported
@LeithMonz @SkyHelpTeam Terrible service!
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darkseptatefungi
(@darkseptate66) reported
@SkyHelpTeam trying to watch boxing on my laptop. Internet connection is fine, other streaming services perfect pic quality, Sky Sport Box Office is pixelated and blurry. have had this issue each time I pay and it's so annoying. Hard to enjoy and feel ripped off. Any resolution?
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James Dougal Actor
(@deablosantos) reported
@SkyHelpTeam Hi Chloe, my ten minute wait is now 35 minutes. Sky customer service needs some attention
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James Dougal Actor
(@deablosantos) reported
@SkyHelpTeam hi, I held on the phone just now for 40mins. Before that it was 15mins that’s an hour I won’t get back. Why is your customer so piss poor?
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Town Fan 🐴⚽️💙
(@ITFCphonein) reported
@SkyHelpTeam If I could order in the first place it'd ******* help!
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Bert Broadbent
(@bertbroadbent) reported
@SkyHelpTeam getting ppv_2000 error when I try to sign in. Have purchased the fight, would love some help👍🏻