Sky

Sky Outage Report in Thorpeness, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thorpeness, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpeness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thorpeness, Suffolk, England 01/20/2026 10:10

January 20: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thorpeness, England

Latest outage, problems and issue reports in Thorpeness and nearby locations:

  • OliverMarc_ Oliver Mark Holmes (@OliverMarc_) reported from Rendlesham, England

    @SkyMobileTV @SkyUK coverage issue.spoke to various managers.Recorded conversations confirming my contract can be cancelled with a device refund.Then phone is sent back to me saying i can’t have a refund and it can’t be cancelled.Very unprofessional.Act quickly! @BBCWatchdog

  • shaunjcox Shaun (@shaunjcox) reported from Rendlesham, England

    @SkyUK Oh and you want £85 now, renew contract for £71....or be a new customer and get the same for £48.50! VIP Platinum customer ! Total rubbish.

  • Joe_Paul_JNR Joseph C Paul Jr (@Joe_Paul_JNR) reported from Rendlesham, England

    @SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon

  • Peterscales PeterScales (@Peterscales) reported from Thorpeness, England

    @SkySports Plenty of opportunities to override the official , to concede the next hole even concede a putt from distance to make things right - nothing we could do as down to rules official isn’t what matchplay is about - #twobob

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GerJonesCymru Ger Jones (@GerJonesCymru) reported

    @SkyHelpTeam Thoroughly unhelpful. Whats the cause? (I’m quite technical so am happy for just the engineers report if thats all you have). Or better an ETA for a fix if this problem has been diagnosed already.

  • johnsaur john ritchie (@johnsaur) reported

    @SkyHelpTeam I’m trying to order sky q etc but because I tried now tv a few months back the website thinks I’m an existing customer. I’d like to order my TV package online. Thanks.

  • Iamyour89412012 Iamyourfather (@Iamyour89412012) reported

    @SkyUK your broadband is utter garbage. 20 hours now with no internet in Wales. Not even an apology or update... I'll be cancelling your contract tomorrow and going with someone who is reliable..... wankers

  • MissBettyA MissBettyA (@MissBettyA) reported

    @SkyHelpTeam Thanks, but I want to watch what I’ve downloaded to my SkyQ box which your customer service agent told me wasn’t possible, my app is already connected to my box.

  • Yeederbaall Yeederbaall (@Yeederbaall) reported

    @SkyHelpTeam I somehow doubt that would do any good, when you've admitted your entire service in Wales is knackered. Moved to you 6 months ago after 5 years with TalkTalk who were faultless. 8 weeks after going into a TV Broadband deal with you you put the prices up! Rubbish.

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @SkyHelpTeam Yes and as I said chat is never available I cannot email as I was not the account holder - who even writes letters these days and the phone number is premium rate number that I bet you never answer

  • DCR_UK DCR_UK (@DCR_UK) reported

    @Crisortiz23_ Bro @SkySports aren’t what they once were. Journalism going from bad to worse

  • CamillaLatham30 Camilla Sally Louise Latham 🌸 (@CamillaLatham30) reported

    @SkyHelpTeam feel like I’m being ignored….. the issue has not been resolved. As in wales it says there’s an issue.

  • DanWag1 Dan Wagstaff 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DanWag1) reported

    @SkyHelpTeam Hi, thanks for the reply. It has been restored now. Can you tell me what the issue was and also, due to it being out for 20 hrs, do I get a rebate of my contract

  • thech1ef John *NFFC* (@thech1ef) reported

    @SkyHelpTeam after being with you about 20 years + I got to say that trying to speak to customer services about the deal ending was appalling. When asking for a deal like for like to what I have to add £20 on top was absurd. Time to leave