Sky

Sky Outage Report in Thorpeness, Suffolk, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thorpeness, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpeness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thorpeness, Suffolk, England 02/10/2026 13:25

February 10: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thorpeness, England

Latest outage, problems and issue reports in Thorpeness and nearby locations:

  • shaunjcox Shaun (@shaunjcox) reported from Rendlesham, England

    @SkyUK Oh and you want £85 now, renew contract for £71....or be a new customer and get the same for £48.50! VIP Platinum customer ! Total rubbish.

  • Joe_Paul_JNR Joseph C Paul Jr (@Joe_Paul_JNR) reported from Rendlesham, England

    @SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon

  • Peterscales PeterScales (@Peterscales) reported from Thorpeness, England

    @SkySports Plenty of opportunities to override the official , to concede the next hole even concede a putt from distance to make things right - nothing we could do as down to rules official isn’t what matchplay is about - #twobob

  • OliverMarc_ Oliver Mark Holmes (@OliverMarc_) reported from Rendlesham, England

    @SkyMobileTV @SkyUK coverage issue.spoke to various managers.Recorded conversations confirming my contract can be cancelled with a device refund.Then phone is sent back to me saying i can’t have a refund and it can’t be cancelled.Very unprofessional.Act quickly! @BBCWatchdog

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • glynbewlers Glynbewlers (@glynbewlers) reported

    @SkyHelpTeam No service in Marlow for the last 2hrs.

  • CharlieDr_ Charlie ∆ (@CharlieDr_) reported

    @SkyHelpTeam WiFi has been down for 3 hours now and there's been zero updates since to let us know what's wrong. Sort ya lives out, some of us are stuck at home under tier 4

  • ohBlessedB Blessings (@ohBlessedB) reported

    It's bad enough being housebound without any social contact but at least I had My TV...until now when Sky decided to cut me off from the outside world. I guess I'll just sit in silence until mid January, judging by my broadband performance over the last few months @SkyHelpTeam

  • ItsTwiitch ITS TWIITCH (@ItsTwiitch) reported

    @SkyHelpTeam broadband down AGAIN !!! 3 TIMES IN 3 MONTHS !!

  • ScarletSoul Beverley Brooks (@ScarletSoul) reported

    @SkyHelpTeam It's down in my area of Hertfordshire and has been for over an hour now. The "my sky" app is less than helpful so I'm happy I checked on twitter. Can't even run a connection test as it keeps saying the page is down

  • JoeDunn23288022 Joe Dunning (@JoeDunn23288022) reported

    @SkyHelpTeam On Android, go to DNS settings in WiFi (Google it) and change dns2 to 8.8.4.4. This will fix the issue until sky resolve the DNS issue

  • kodex_kodexz Kodex (@kodex_kodexz) reported

    @SkyHelpTeam Hi my WiFi is down

  • clarrky Clarrky (@clarrky) reported

    @SkyHelpTeam 3hrs and no update!! Dreadful customer service. Not the best start to a new contract for broadband is it Sky! #skybroadband

  • louisegurr14 louise (@louisegurr14) reported

    @SkyHelpTeam No proper internet for the last week cutting out constantly and now cant even watch sky q are you yet you will still want the full bill when you are not providing the service

  • christinagodber christina godber (@christinagodber) reported

    @SkyHelpTeam Down absolutely ridiculous pay all this money for a “reliable” net and had nothing but no end of troubles! Thing is I can’t even leave as I had an engineer out to fix something and was told pay X amount for a call out or sign to another contract so I had no option but sign again