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Sky

Sky Outage Report in Thorpeness, Suffolk, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Thorpeness, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpeness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thorpeness, England

Latest outage, problems and issue reports in Thorpeness and nearby locations:

  • OliverMarc_
    Oliver Mark Holmes (@OliverMarc_) reported from Rendlesham, England

    @SkyMobileTV @SkyUK coverage issue.spoke to various managers.Recorded conversations confirming my contract can be cancelled with a device refund.Then phone is sent back to me saying i can’t have a refund and it can’t be cancelled.Very unprofessional.Act quickly! @BBCWatchdog

  • Joe_Paul_JNR
    Joseph C Paul Jr (@Joe_Paul_JNR) reported from Rendlesham, England

    @SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon

  • shaunjcox
    Shaun (@shaunjcox) reported from Rendlesham, England

    @SkyUK Oh and you want £85 now, renew contract for £71....or be a new customer and get the same for £48.50! VIP Platinum customer ! Total rubbish.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FXfromthefuture
    FXfromthefuture (@FXfromthefuture) reported

    @Skottalot @SkyHelpTeam I spoke to customer service manager with some suggestions. He was very very helpful. Non tech is all sorted. Tech side we are trying different things+I'm hoping it will be resolved shortly. Will advise if we get stuck. Thanks.👍

  • saintsoftness
    A.V. (Alex) Marraccini (@saintsoftness) reported

    Hi @SkyHelpTeam -- I'm due to give a lecture in 5 minutes and this is the third time today your service has dropped out in my area of N London. I paid extra for a better connection and I have to use BT pay as you go to do my work. Disappointing!

  • mandyfret
    Mandy Fretwell (@mandyfret) reported

    @SkyHelpTeam I have tried my phone and on a desk top, also I called sky and the automated service said it would do a test, it then said, there was a problem and to go on the website.....bit of a viscous circle.... going nowhere fast.

  • Chesney_1995
    Jack Jeffree (@Chesney_1995) reported

    @SkySports People taking this seriously like sports fans never make a self-deprecating joke about their own team when they do **** ffs

  • BarryMonaghan8
    Big barry (@BarryMonaghan8) reported

    @johnrw70 @SkySports Support ****** Stoke ffs lol

  • shadow201102
    🦋 Shadow 🦋 (@shadow201102) reported

    @SkyHelpTeam What an abysmal service..

  • Dannys0772
    Danny ⚒️⚒️ (@Dannys0772) reported

    @SkyHelpTeam I have just arrived home to be informed that our broadband has been down since 12.30ish, we have completed all checks, still no luck Any ideas?

  • iiTzzMrHeath
    Stuff ‘n’ Things (@iiTzzMrHeath) reported

    @SkyHelpTeam Hi LZ, I’ve received a WiFi booster (which did help), I’ve reset the router to synchronise the IPv4 & IPv6 protocols and disabled 2.4Ghz on our Sky Q box to stop any interference, we had an issue outside the property (apparently) which was address last week, but have now been (1)

  • Charlie_b39
    Charlie (@Charlie_b39) reported

    @bantammad95 @SkySports Never said it was right or wrong u know. Melt.

  • kelvin_kaseke
    kevie (@kelvin_kaseke) reported

    @Tommullen991 @CraigLewis1990 @SkySports That's poor management