Sky Outage Report in Thorpeness, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thorpeness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpeness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thorpeness, England
Latest outage, problems and issue reports in Thorpeness and nearby locations:
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Joseph C Paul Jr
(@Joe_Paul_JNR) reported
from
Rendlesham, England
@SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon
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Oliver Mark Holmes
(@OliverMarc_) reported
from
Rendlesham, England
@SkyMobileTV @SkyUK coverage issue.spoke to various managers.Recorded conversations confirming my contract can be cancelled with a device refund.Then phone is sent back to me saying i can’t have a refund and it can’t be cancelled.Very unprofessional.Act quickly! @BBCWatchdog
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Josh
(@JoshWhiteUK) reported
@SkyHelpTeam Thanks Becca, but I could really do with talking to someone to support me. My Sky Booster keeps dropping in and out, so isn’t giving me the service I was promised and pay for.
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AK
(@Kam_A80) reported
@skytv why have you changed the way we view our recordings!!! It was so much better viewing vertically rather than this horrible horizontal look @SkyHelpTeam please revert back or give customers the option too!!!! #sky #skytv #rubbish
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Winston Smith
(@Winston_Smith80) reported
@QPR @SkyFootball Oh come on! Enough of this ****. All our fixtures are moved. We are playing at home one Saturday in three months thanks to the loathsome @SkySports. For Christ sake, why won't you stand up for the fans?????
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Fippy Darkpaw 🏴
(@ahnlak) reported
@supersonicade @alexbloor My current theory is that the time change was hard-coded off a table 15 years ago by a contractor and @SkyUK are frantically trying to find someone who knows how to even compile the code let alone fix it.
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Dillon Williams
(@kingDilly789) reported
@SkySportsNews @SkySports This is just bad managing all over at the start of the season he was there last option and …..the guy that was at the top of the list that they say cost too much and he wants too much money is the guy they are going to hire mid season
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Linda Gilbody
(@lsgil) reported
@SkyHelpTeam when are you going to fix the timing on Sky+. As you will be aware when clocks went back our sky didnt. The menue for example is telling corrie on 8.30 when in fact its 7.30. I assume we will get rebates for poor service
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Darren Robinson
(@motorbandit12) reported
Hey @SkyUK, can't you just do what you did last year? My dad is a little confused after a bad stroke, and can't understand why his TV is showing two different times - he doesn't know which one is right. This shouldn't be a big deal, please sort it out!
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Natalie Brown
(@ianbohensbeta) reported
@SkyHelpTeam Where did I say my box was stuck on 4:50pm? I didn't just that it's STILL on BST, not fixing it til Thursday on your parts isn't on. Bad enough my broadband keeps crashing & you refuse to replace my router just keep sending engineers out who all admit I need a new router.
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Russell
(@korus1701) reported
@SkyHelpTeam has clock issue been fixed,as it is still an issue on my box and planner.
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Tettie
(@tettiep) reported
@SkyHelpTeam I'm trying to cancel my discovery plus subscription, @discoveryplus tells me to contact sky, sky help tells me to cancel with discovery plus going around in circles with no help and phone lines telling me to use the Internet??????????