Sky Outage Report in Thorpeness, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thorpeness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpeness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thorpeness, England
Latest outage, problems and issue reports in Thorpeness and nearby locations:
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Shaun
(@shaunjcox) reported
from
Rendlesham, England
@SkyUK Oh and you want £85 now, renew contract for £71....or be a new customer and get the same for £48.50! VIP Platinum customer ! Total rubbish.
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Oliver Mark Holmes
(@OliverMarc_) reported
from
Rendlesham, England
@SkyMobileTV @SkyUK coverage issue.spoke to various managers.Recorded conversations confirming my contract can be cancelled with a device refund.Then phone is sent back to me saying i can’t have a refund and it can’t be cancelled.Very unprofessional.Act quickly! @BBCWatchdog
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Joseph C Paul Jr
(@Joe_Paul_JNR) reported
from
Rendlesham, England
@SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MARIE ROBINSON
(@MARIEROBINSON6) reported
@SkyHelpTeam It's not part of my subscription, I've never had the channel and my bill comes out on the 13th but the extra payment is coming out on the 22nd. I will be contacting your team to cancel my contract.
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Antony Capostagno
(@techguy112) reported
@SkyHelpTeam hi I have sky cinema but how do Do I activate paramount + on my sky Q #help #sky
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mike_a_27462
(@27462A) reported
@SkyUK From what I can see, there's less content, you can't record, you have to rely on catchup tv, which isn't always reliable. The biggest issue is that if you have a problem with your Internet, you can't watch anything.
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Peter Rusling
(@Petersrusling) reported
@SkyHelpTeam I’ve going thr link to cancel the tickets
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Gareth Eardley
(@goku1976) reported
@SkyHelpTeam I've forgotten my paramount plus password. I'm trying to reset it but the link sent me to the paramount website where it asks for my debit card. Obviously I'm not gonna do that. Any help please.
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Scott
(@ScottQTweets) reported
@SkyUK Tried negotiating a new deal as I didn't want to leave Sky but even the cancellations team still wanted me to pay an extra £12 a month for my package. I had no choice but to cancel. So much for 'VIP' customers and treating us for loyalty. It's a big shame.
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Karen Louise Hearn
(@karkarloulou) reported
@SkyUK amazing how u can be on call telling someone ur signal is really bad on ur new phone & they say turn your WiFi off, I said if I do that I, will lose signal, he insisted I turned it off & he was gone! 🙈 now ringing again on hold waiting for someone to answer!! 🤬
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h a y l e y ☾
(@__hatherell) reported
@SkyHelpTeam Still not working 😩
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Grant Mauluka
(@GrantMauluka) reported
@SkyHelpTeam broadband has been down since sat morning with a network error and still not working. How long is it going to take to fix…
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Sidcupgööner
(@sidcupgooner) reported
@SkyHelpTeam update,rang the team again,spoke to a new person about our problem,got assigned a case no.this time,got sent yet another router,promised a phone call at 1230 Sat to check,no phone call,rang today,asked to speak to our case manager,promised a call back before 12,no call,Shocking!!