Sky

Sky Outage Report in Thorpeness, Suffolk, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thorpeness, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpeness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thorpeness, Suffolk, England 01/12/2026 18:55

January 12: Problems at Sky

Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thorpeness, England

Latest outage, problems and issue reports in Thorpeness and nearby locations:

  • Joe_Paul_JNR Joseph C Paul Jr (@Joe_Paul_JNR) reported from Rendlesham, England

    @SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon

  • shaunjcox Shaun (@shaunjcox) reported from Rendlesham, England

    @SkyUK Oh and you want £85 now, renew contract for £71....or be a new customer and get the same for £48.50! VIP Platinum customer ! Total rubbish.

  • OliverMarc_ Oliver Mark Holmes (@OliverMarc_) reported from Rendlesham, England

    @SkyMobileTV @SkyUK coverage issue.spoke to various managers.Recorded conversations confirming my contract can be cancelled with a device refund.Then phone is sent back to me saying i can’t have a refund and it can’t be cancelled.Very unprofessional.Act quickly! @BBCWatchdog

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LindaCo40029508 Linda Connolly (@LindaCo40029508) reported

    @SkyHelpTeam I have been having Internet issues over the last two days now I have no Internet at all. UB5 area

  • alanm8412 Alan Middleton (@alanm8412) reported

    @SkySportsPL @SkySports **** pitch though. Looked more like a farmers field

  • ngood77 Nicos (@ngood77) reported

    @SkyHelpTeam The Middlesbrough game was in UHD too. Is it a technical issue ?

  • richardhardy RicHardy (@richardhardy) reported

    @SkyHelpTeam Spoke to someone who said they have set another callback for Monday..... 110% it will not happen!! And to get to speak to a manager I would have to wait for a callback 24-72hrs. Very poor yet again to say the least! Why can’t someone arrange for a manager to ring straight back?!

  • L4kepond Big Pond lad (@L4kepond) reported

    @LordStunn4 @SkySportsPL @SkySports What are you actually expecting from a team that just got promoted? We're the highest out of the newly promoted teams, not bad so far

  • sophiadiane93 Soph (@sophiadiane93) reported

    @SkyUK hi, I’ve tried contacting customer service but the line is dead. I need help with my broadband - is there a way you can help?

  • tonicondor antonio freire (@tonicondor) reported

    @SkyHelpTeam No.. I may get asked to go through another round of sim resets which suggests they didnt get the problem again,or if I'm lucky case has skipped to the specialist team. (But they couldn't solve back in August). If this is a corporate/contractual issue I'm not sure ill be updated

  • us3rname2110 Random name (@us3rname2110) reported

    @SkySports Cancel culture is an absolutely vile disgusting thing

  • dcr_1999 Dougie Poole-Reid (@dcr_1999) reported

    Evening @SkyHelpTeam my Sky Q box is connected to the internet but each time we try to view a trailer for movies we’re getting ‘Due to a technical error your request could not be completed. Please try again later’ any idea what could be causing the issue?

  • Sabeel92 Sabeel Mehmood (@Sabeel92) reported

    @SkyHelpTeam I can't seem to get through to a person for Sky Q technical problem, can you provide a contact please?