Sky Outage Report in Thorpeness, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpeness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpeness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thorpeness, England
Latest outage, problems and issue reports in Thorpeness and nearby locations:
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Oliver Mark Holmes
(@OliverMarc_) reported
from
Rendlesham, England
@SkyMobileTV @SkyUK coverage issue.spoke to various managers.Recorded conversations confirming my contract can be cancelled with a device refund.Then phone is sent back to me saying i can’t have a refund and it can’t be cancelled.Very unprofessional.Act quickly! @BBCWatchdog
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Shaun
(@shaunjcox) reported
from
Rendlesham, England
@SkyUK Oh and you want £85 now, renew contract for £71....or be a new customer and get the same for £48.50! VIP Platinum customer ! Total rubbish.
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Joseph C Paul Jr
(@Joe_Paul_JNR) reported
from
Rendlesham, England
@SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Deltzzbrah
(@j46ked) reported
@SkyHelpTeam New - I currently view sky sports via NOW TV but iv just cancelled it - lookin for a better deal including broadband. I’m with BT but will cancel that - can you offer me sky sports, sky broadband & Netflix?? Let me know
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Dave fae The Renton
(@DaveTheWiserTim) reported
@SkySports would somebody tell craigan to shut ******** up!! Talking utter shite! That was a red card all day long!! Most annoying C U nxt Tuesday to ever commentate on football!
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Jamie1888f 🏴🇮🇪
(@Jamie1888F) reported
@SkyHelpTeam is there a problem with catch up TV? Not able to download some programme just comes up failed this has been happening since Thursday had to wait 24 hours with some items also tried resetting box but some channels are still the same.
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Dave Williams
(@Dave49a) reported
@SkyUK is it standard practice for your customer service staff to inform customers during a online call that they will be back in 15mins. Seems strange approach
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gsteroni__
(@gsteroni) reported
@SkySportsF1 No thank you, sorry his team has cheated 2 times now. Never forget that and SkySports shouldn't try and change that
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Grumpy Old Ponty Boy
(@LeighPontypridd) reported
Turning off @skysports. Bad taste to pretend the ‘dust has settled’ on the biggest sporting error in history.
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john ham
(@johnham56157755) reported
@SkyHelpTeam I have just reduced my data package any idea why phone isn't using any data is my phone set up incorrectly it doesn't seem to work is it due to poor reception
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Holly
(@_hollykeyes) reported
@SkyHelpTeam Are there currently issues with downloading catch up content from Channel 4? Our box didn't record Taskmaster on Thursday Eve & when trying to download now it keeps failing. Everything else is working fine.
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ginny young
(@horseygin) reported
@SkyHelpTeam They have tested the line and found “ no problems” ? So why do speedtests from several different apps find the download is often under 3 mbps ? And my mobile relues on wifi call and is also forever dropping calls after seconds- or not connecting at all?
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Steven Kentish
(@SKentish_PwC) reported
@SkyHelpTeam Could they also fix the ongoing issue with Paramount+ downloaded films which just jump to the credits after 15 mins…tried to watch Le Mans. Saw first 10 mins then the conclusion of the film and end credits popped up…