Sky Outage Report in Thorpeness, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thorpeness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpeness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thorpeness, England
Latest outage, problems and issue reports in Thorpeness and nearby locations:
-
Joseph C Paul Jr
(@Joe_Paul_JNR) reported
from
Rendlesham, England
@SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon
-
Oliver Mark Holmes
(@OliverMarc_) reported
from
Rendlesham, England
@SkyMobileTV @SkyUK coverage issue.spoke to various managers.Recorded conversations confirming my contract can be cancelled with a device refund.Then phone is sent back to me saying i can’t have a refund and it can’t be cancelled.Very unprofessional.Act quickly! @BBCWatchdog
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Matty Sharples
(@mathewsharples) reported
@NetflixUK @SkyHelpTeam you got issues with watching Netflix through Sky?
-
Tricia Adele-Turner
(@TriciaAT) reported
@SkyHelpTeam what to do when you won’t let me log in and after sitting on hold for ten mins I’m now unable to get help from your customer service because her home signal is so bad on the phone I can’t even tell her my name?
-
C E A
(@chawdry) reported
Perhaps because now it’s 8PM the customer helpline department is shut. Terrible service. Awful. Not much point creating a friendly script for your workers if this is the result. I don’t want friendly, I would like effective. Call back please @SkyHelpTeam
-
Ashley Watkins
(@KROASH23) reported
@SkyHelpTeam Of course you don’t. What do you actually help with?
-
C E A
(@chawdry) reported
@SkyHelpTeam Broadband but there is a technical issue and action pending issue with my phone package that stopped the process (and means there is a phone billing issue)
-
Dean Belton
(@DeanBelton1) reported
@SkySportsPL @FlexUTD @SkySports having to drop down to a bunch of nobodies when it comes to the game of football to discuss someone who is a top professional....please!!
-
Ashley Watkins
(@KROASH23) reported
from
Plymstock, England
@disneyplus @SkyHelpTeam I think before you need to communicate with each other before offering shocking services. I will be removing Disney. Shocking service
-
C E A
(@chawdry) reported
@SkyHelpTeam still on hold, now the music has stopped so I guess your computers put the phone down on me?
-
Bhav
(@iambhavski) reported
@SkyHelpTeam I’ve had no internet for over 6 hours now and have had disruption to my working day. The sky troubleshooting app says there are no problems but there clearly is. Can you help!?
-
Royston Ricky
(@barca_260599) reported
@AdamLeventhal @JohnP_Davies Another of the old guard cast aside by @SkySports in its quest for dumbed down content and obsession with reality tv / influencers. Unwatchable if it carries on.