Sky Outage Report in Thorpeness, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thorpeness, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpeness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thorpeness, England
Latest outage, problems and issue reports in Thorpeness and nearby locations:
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Shaun
(@shaunjcox) reported
from
Rendlesham, England
@SkyUK Oh and you want £85 now, renew contract for £71....or be a new customer and get the same for £48.50! VIP Platinum customer ! Total rubbish.
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Oliver Mark Holmes
(@OliverMarc_) reported
from
Rendlesham, England
@SkyMobileTV @SkyUK coverage issue.spoke to various managers.Recorded conversations confirming my contract can be cancelled with a device refund.Then phone is sent back to me saying i can’t have a refund and it can’t be cancelled.Very unprofessional.Act quickly! @BBCWatchdog
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Joseph C Paul Jr
(@Joe_Paul_JNR) reported
from
Rendlesham, England
@SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon
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PeterScales
(@Peterscales) reported
from
Thorpeness, England
@SkySports Plenty of opportunities to override the official , to concede the next hole even concede a putt from distance to make things right - nothing we could do as down to rules official isn’t what matchplay is about - #twobob
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Lewis
(@lastjellybaby) reported
@SkyHelpTeam I've already rung once today. I was told I would recieve a text when the problem was resolved but I haven't received anything. I'm getting frustrated that I have to keep ringing up to solve an issue that should've been over a month ago.
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Gurdit
(@Gurdit49167431) reported
@SkyHelpTeam hi my wifi has been really slow these past couple of weeks, I followed steps and guidance to reboot via your online instructions however still remains to have issues, can you assist in improving this pls as working from home so need help pls
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Angel30Eyes
(@Angel30Eyes) reported
@SkyHelpTeam No offence but it’s been off since at least 3am and all your website says is that there is an issue in Norwich but stuck in shielding with no internet other than barely any data in my mobile is not on anymore, two months I’ve used all my data and had to buy more!
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Scott
(@IRNBRU26) reported
@SkyHelpTeam internet down since last night , unable to work. Known issue (Norwich) I understand but any indication of how long will take to be resolved . My boss is keen to know ! Used to be with BT and never had single outage . Looking forward to end of contract to switch !
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Sean_
(@SeanCobley_) reported
@SkyHelpTeam Chat service says unavailable, and when I call and say it’s about my TV package it just tells me to look online
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David shore
(@das2112a) reported
@SkyUK Is there any hope of getting this internet fix sorted in the OL8 2SD area sometime soon? Have any engineers even bothered to start a fix? Absolute rubbish customer service!
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Dean McLean
(@Dean_McLean) reported
@SkyHelpTeam Please tell me you’re aware of the internet connection problem in the Causeway Coast and Glens area and am working on it.
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Scott
(@IRNBRU26) reported
@SkyHelpTeam Can you get some info as to what is the cause please ? That way a rough estimate of when it will be fixed might be possible ? I would hope someone must know why it is down ?
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john hancock
(@johnlfchancock) reported
@SkyHelpTeam is there something wrong with the you tube app. it's not streaming any videos.main page comes on but when go into any videos it goes blank.have tried everything under your help page and what I can find out on the web but nothing is working at all so can u help pls?
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Brad Jackson
(@BJBlue) reported
@SkyHelpTeam I spoke to one of your colleagues yesterday who confirmed the issue in our area. Could you please check against this reference and let me know if you can provide further information. I have been on the website already and it hasn't changed in over 24 hours. AF-IE-1151964350